Green Square Company LLC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/21/2018 No
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76522
Web Servicemember
On XX/XX/XXXX, I received a voicemail message from XXXX XXXX. XXXX XXXX was later identified as working for PRG ( Premiere Recovery Group or XXXX XXXX XXXX ). XXXX stated the following on the recording : " This is XXXX XXXX. ( Inaudible ) calling for a civil grievance for a breach of contract you have committed as a result of a returned transaction that came out of a XXXX XXXX XXXX Account. At this point in our investigation, it is essential to speak with you or your attorney further addressing the allegations as we are granted a limited amount of time. We need to discuss this matter with you while your paperwork is being drawn up. XXXX XXXX stated the date and then stated if you want to prevent further proceedings as well as documentation released to your employer call ( provided number ). I expect to speak with you in 24 hours. Your ID number is XXXX. '' I returned Mr. XXXX 's call. Mr. XXXX began his scripted introduction, however, did not identify the company he was employed with. Mr. XXXX explained to me that I was facing a civil lawsuit by the creditor for " Breach of Contract, '' " Bad Check, '' and " Attempt to defraud a financial institution. '' Confused I asked Mr. XXXX who the collector was and he stated that it was XXXX XXXX XXXX, who bought the debt from XXXX XXXX XXXX. Mr. XXXX told me that the amount owed is {$1600.00} and that there is a settlement figure, but did not disclose the settlement figure. I asked Mr. XXXX to give me a minute to check the XXXX XXXX account because I have not used it in a while and it is actually closed. Mr. XXXX became sarcastic in his deliverance. Mr. XXXX stated that the return transaction is from XX/XX/XXXX, and payments stopped in XX/XX/XXXX. Mr. XXXX read off my driver 's license number and the last four of my social. I stated I do remember taking out a payday loan, but did not believe it was with XXXX so I would like to check the account. Mr. XXXX stated in a loud manner, " So this is not your debt? '' Mr. XXXX then became crude with intentional discourtesy and stated, " So what do you have a twin sister or something? '' Noting he was unprofessional, I responded by telling him that they should give him a raise for being a comedian. I could hear Mr. XXXX laughing on the phone. While he was unprofessional, the call was calm at this point. I told Mr. XXXX that I was willing to work with him, but I needed verification of whom he was and a legit letter or e-mail from him with his company not his personal e-mail so if I do make these arrangements and they turn out to be fraudulent I know who to come after for a lawsuit. Mr. XXXX stated that he would not provide me with either and that they do not send letter nor e-mails for verification. Mr. XXXX became hostile and started yelling that I was questioning the integrity of his company. Mr. XXXX then asked me if the cable company or the electric company called me for a payment would I ask them for verification. I then advised Mr. XXXX that both of those companies send me letters and I would not make the payment over the phone without verification. Mr. XXXX told me that if we did not make a payment arrangement or an arrangement to pay the debt off by the end of the call that he would be forwarding that I am not willing to comply to the company so they can begin the legal proceedings. I questioned what the issue was if I was willing to work with them, but wanted verification first. Mr. XXXX stated that there's no way he would have all the information he has on me and that should be enough validation. I advised that in today 's world anything is possible. Mr. XXXX was being very loud and speaking over me. Mr. XXXX was continuing to refuse to provide verification and advised that there would be no letters sent. Mr. XXXX began making smart remarks that were degrading and I told him that he may have that smart XXXX funny type of personality, but that is not the way you work with people. I then told him he may not be that successful if this is how he treats people and he may find it easier if he is professional. Mr. XXXX stated he was very successful in what he does. I told Mr. XXXX he was not going to scare me into paying this debt and I needed verification. Mr. XXXX stated that he does not get anything out of me paying my debts. I corrected him and explained that I use to work in XXXX so I know he receives bonuses. Mr. XXXX began to yell at me. Mr. XXXX stated in his frantic state that since I worked for XXXX XXXX before then I know how to get out of paying my debts and that I don't pay my debts. I asked for his supervisor since the call escalated and I told him he escalated the call and became very dramatic for no reason. Mr. XXXX stated something to the effect of that is fine or something very rude and then hung up on me instead of transferring me to his supervisor. I contacted the company back and asked for a supervisor. I spoke with a man that identified himself as XXXX XXXX. XXXX was more professional but still had a very rude deliverance. XXXX stated he understood where I was coming from for wanting verification, but his attorney team has told them not send letters nor e-mails. I told XXXX that made no sense for a legal to advise that because that is not how it should be done. XXXX began spatting about how they were legit and he was stating how they were legit, but I could not keep up with all the acronyms or whatever he was saying. XXXX denied to send me a letter and an e-mail. XXXX told me that the original debt collectors sold the debt to XXXX XXXX XXXX and he provided me the number. XXXX told me if I did my due diligence in contacting XXXX or if I wanted to contact XXXX and go down the chain, he would be in the office for the next two hours and would even give me until the morning to call him back to set up a payment. I logged into my XXXX account. The debt owed on my account is shown as {$1500.00}, not {$1600.00} like I was advised by Mr. XXXX. I contacted XXXX and was advised that the debt was sold to XXXX XXXX XXXX XXXX, not XXXX XXXX. I contacted XXXX back and he did not answer. I left him a voicemail and advised that without verification I would not make a payment with them, but I was willing as long as I could verify. Mr. XXXX advised me that the conversation was recorded. The FDCPA states : The collector can not use crude language. The collector can only tell the debtor about the debt and request payment. Debt collectors can not harass debtors nor can they threaten to sue unless they truly inted to take the debtor to court. The collector can send letters and e-mails. The collector has to send a written " Validation Notice '' within 5 days of initial contact. The collector can not misrepresent the amount owed. The collector can not tell an employer that you owe a debt. Mr. XXXX violated all of these.
12/06/2017 No
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • MO
  • 65803
Web Servicemember
The company name is PRG or Premier Recovery Group The original company is XXXX XXXX /XXXX XXXX. This account has been given away twice again with no correspondence to me at all XXXX has called me over and over and over and always from a different number I had a XXXX XXXX call me over and over again with out leaving a company name or what it was in regards too. They called again XX/XX/XXXX and this time it was a XXXX XXXX Got me on the call with XXXX. He was a fast talker, VERY RUDE and hung up on me 3 times with no information yelled at me and was very disrespectful. I apparently had a debt with a pay day loan company and I was trying to explain to them I had no knowledge He would n't give me any info and said it was up to me to prove it and he was n't sending me ANYTHING. So I called back 3 times and finally got someone to give me the answers apparently they were sending mail to not only an old address but the current address they had was incomplete no apt number so I never received any correspondence. I called the pay day loan place and they sold the account, to these people I called again today and was met with such disrespect. I let them know I spoke to the pay day loan people and they let me know what was going on and I explained that from XX/XX/XXXX-current I have been a XXXX patient and that is why I had not been making payments, missing work, and paying bills on the little I had. XXXX began again to cut me off not listen and also told me I was using my XXXX as a crutch. No sir It was being used in my explanation. He was demeaning and disrespectful and wanted ME to apologize to him!!!! all while talking over me! for what for asking what they were calling for, for asking what this was about, for asking for proof!!!! I made an arrangement with them after he said they could split it over 3 months which he could have just told me yesterday. I asked to speak to a supervisor and it was a disaster no listening told me XXXX had nothing to do with this debt. Which I understand. But to tell me my illness is a crutch when I am working every day is an insult then XXXX saying " I have people in my family that have XXXX '' does n't make it better. HE needs to be dismissed He is rude. Talks over you and when I asked to listen to the recording they had of me " cursing them out '' he would n't cooperate. So Lawyers will be getting involved for slander and defamation of character for something that did not happen on XX/XX/XXXX. He also said today that my XXXX had nothing to do with the loan and asked me if I had XXXX why was I so mean and rude. Well sir I called you all 6 times yesterday and out of the 6 I was hung up on at least 3-4 times so that recording you have of me calling on XX/XX/XXXX needs to be heard so that they understand how they treat their customers. He was quick to say see you in court. Without OFFERING A SETTLEMENT OR EXPLAINING ANYTHING. Never been so disrespected in my life. XXXX stated XX/XX/XXXX " I am not sending you anything " yelling at me the whole time said by denying I knew about the debt I was insulting him and his company and said I cursed at them on XX/XX/XXXX which I did not. He said the call was recorded. Someone needs to listen to those phone calls where I had to call back multiple times just to be hung up on and then he said I hung up on them!!! No I did not at all and the recordings will prove that. XXXX needs to apologize, Someone needs to listen to the " recordings '' he has of me being hung up on 3 or more times. I never cursed anyone out. He is condescending and very rude. Today was the last straw. They either need to cut my payments in half or Dismiss XXXX, XXXX, and the Supervisor I spoke to. When you call all you hear is the radio in the back ground and before you can speak the receptionist hangs up on you the number I dialed was XXXX also XXXX also the call came from XXXX I have been ran through the ringer with them and they were NOT friendly and put me in a category with people that do no pay bills. I spoke to the loan place and they did say I was making constant payments and they just stopped. Reason being I was in and out the hospital and when you have an illness such as I do your mind is usually focused on NOT XXXX! BUT, per XXXX that has nothing to do with anything.
05/26/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • OH
  • 430XX
Web
XX/XX/XXXX around XXXX - Received a phone call stating, My name is XXXX XXXX & am trying to reach on behalf of a debt we are trying to collect. If this matter is not resolved within a timely manner, my client will take legal action against you. Please return our call so that we may resolve this matter. XX/XX/XXXX XXXX - I was scared about being sued over a debt I was unaware I had, so I called them back & spoke to XXXX XXXX . XXXX informed me that she could not divulge any sensitive information to me without first verifying my identity. In order for me to find out, she forced me to tell her my full name & SSN. I stupidly did so believing legal recourse was happening. She then explained I owed roughly {$900.00} to a payday lender from XX/XX/XXXX. After explaining I havent opened a payday loan for several years, that Ive never received any correspondence via U.S. Mail concerning this debt, nor is the debt listed on my credit report I was then told if I do not make a payment arrangement that day that their client will be forced to file a lawsuit/grievance against me. I have paid one scam debt collector before & wanted to look further into this. I told her I would call her back. XX/XX/XXXX around XXXX - I spoke with her & requested validation of the debt. I explained that if the debt was, in fact, legitimate that they need to send me the paperwork where I signed for the loan & that they are the collection agency in charge of the debt. Upon review of the validation, I would then set up a payment arrangement for the Friday in which I was to be paid on. I was told I would receive correspondence in the mail by XX/XX/XXXX or XX/XX/XXXX at the very latest. XX/XX/XXXX - I received a Credit Card Authorization and Settlement Release Form in the mail from a Premier Recovery Group. The letter stated the file number, claimant, original account number, & current balance. It only states this document is to confirm that we have authorized and approved a payment plan option on the above referenced account. I had not given them permission to debit my checking account. Only until I receive the debt validation & call them to verify the debt IS mine were they to take a payment from me. XX/XX/XXXX - I have not received any validation of the debt or any copies of the paperwork for the original loan. XX/XX/XXXX - They tried to take a payment of roughly {$430.00} from my account. I contacted my institution & reported the card numbers as stolen. After they were unsuccessful at deducting a payment, harassing phone calls began. XX/XX/XXXX XXXX - I spoke to a manager at the claimants Headquarters about this debt collector. My personal information was taken & searched in their database. According to the claimant, I do not have an account in default/collections with them. Furthermore, she stated they do not hire third party debt collection agencies & that their collections are done with one contracted company. I was then told they are NOT affiliated with Premier Recovery Group. The manager went on to mention they have received several complaints from customers about Premier Recovery Group trying to threaten payments out of people. XX/XX/XXXX XXXX - I called Premier Recovery Group & began to explain the conversation I had with the claimant. I was immediately cut off & placed on hold for a supervisor to yield the call instead. As I was explaining all that the claimant had said, I was being yelled at & talked over. She eventually refused to allow me to talk & then immediately hung up the phone. XX/XX/XXXX XXXX - I called Premier Recovery Group Back after being hung up on. Upon answering, I asked to speak to a supervisor. After I was placed on hold, they hung up the phone & refused to take further phone calls from me. For the past several months, the threatening phone calls are starting again. They call everyday with a pre-recorded message about how if I do not settle this debt they will be forced to file civil lawsuits and/or grievances against me. Ive tried disputing this debt with the three credit bureaus, but cant seem to get anywhere.
06/29/2016 No
  • Debt collection
  • Payday loan
  • False statements or representation
  • Impersonated an attorney or official
  • TX
  • 766XX
Web
A man named XXXX XXXX called from Premier Recovery Group ( as I found out later ) and left a message stating he was investigating a loan fraud in my name. I figured it was a scam so I called to ask to be removed. I was not loud or confrontational, but I was blunt that I wished to be removed. He sounded frustrated and spouted off the loan date, store and my SSN and asked me to confirm that info. I told him I would look in to it myself. When I said that he asked me if I wanted to just go ahead and settle it right then. This is when I realized I was speaking with a collector, since he never identified himself or his purpose as such. I said again that I would look in to it and he then very firmly told me to seek legal council and hung up. He never told me what company he was with, only who the debt was with. I called XXXX XXXX and got in touch with the company who held the debt and the woman who answered was extremely rude. She stared off listening to my story and said that he told me that because the parent company had a fraud investigation dept. I asked if that was his title. She said she did n't know, but began spouting off the " this is an attempt to collect a debt ... '' line. I asked for his name and she said she could n't give it to me. I told her that was ok because I figured it was on recording anyway. She then said ( yelled ) that my refusal to pay my debt was also on recording. For the record, I never refused to pay anything. It was simply not the issue I was trying to discuss with her. I asked for her name, which she provided ( XXXX XXXX ) and then asked if she had an employee ID or any other identifier. She yelled that I had no reason for wanting her info and that she was done with me and advised me to call a lawyer because they will come after me. I asked her to please not hang up on me and she yelled something else that I do not recall and then the line went momentarily to hold music before her supervisor came on the line. I did not catch his name. I was admittedly in tears, not while talking to XXXX, but immediately after she disconnected because I was beginning to be afraid. He repeatedly told me to calm down ( I was by no means hysterical or anything ), even after I was clearly and repeatedly assuring him in a calm voice that I was ( I believe he was trying to instigate me ). He blew me off saying he would look in to it and he did n't know who the original caller was. He confirmed the number was theirs though. So I called the original guy back myself and he answered with his name and I then hung up. I was afraid to speak to him again. He then called me and said I needed to quit calling him ( I only returned the one call and then did call and listen for his name ) I was n't harassing him or anything. He also said that I am " going to see '' that and again said to call an attorney. He said my " best thinking got [ me ] in to this situation '' ( I am not sure what that means but I think he basically called me XXXX. In any case, it was an insult ). I called a bit later to speak to someone else to legitimately discuss the debt, as this was the first notice I had of it. But she just confirmed my number and said that the systems were down and they could not help me at the time. I called a few hours later and I got a similar response. This was all on Friday XXXX/XXXX/16. They have called me back this week, but I have been at work and unable to answer. They have called at least 4 times today alone. I have XXXX XXXX 's messages and can send them if needed.
02/18/2022 Yes
  • Checking or savings account
  • Checking account
  • Improper use of your report
  • Reporting company used your report improperly
  • TN
  • 371XX
Web
1.I have never had an account with this company XXXX PREMIER XXXX, REMOVE from all credit agencies from reporting. 2.consumer means any natural person obligated or allegedly obligated to pay any debt. According to 15 U.S. Code 1692a ( 3 ) 3.This letter is in pursuing 15 U.S. Code 1692c ( c ) Ceasing communication 4.I am the consumer mentioned in 15 U.S. code 1692a ( 3 ) You are XXXX PREMIER XXXX the debt collector 15 U.S. Code1692a ( 5 ) I am invoking specified remedies under use 15 U.S. code 1692c ( c ) ( 2 ) as a creditor I am demanding you to terminate all farther efforts pursing to 15 U.S. Code 1692c ( c ) ( 1 ) 5.I am the executor under the 15 U.S. Code 1692c ( d ) pursing to 15 U.S. Code 1692d A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) ( 2 ) and ( 4 ) 6.According to 15 U.S. Code 1962e ( 8 ) Communicating or threatening to communicate to any person credit information which is known, or which should be known to be false, including the failure to communicate that a disputed debt is disputed. 7.15 U.S. Code 1692e ( 12 ) The false representation or implication that accounts have been turned over to innocent purchasers for value. 8.As mentioned in the 15 U.S. Code 692f Unfair practices ( 8 ) 9.While pursuing to 1692g ( b ) while the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt. 10.15 U.S. Code 1692k Civil Liability ( a ) Amount of damages Except as otherwise provided by this section, any debt collector who fails to comply with any provision of this subchapter with respect to any person is liable to such person in an amount equal to the sum of ( 1 ) ( 2 ) ( A ) ( B ) ( 3 ) 11. Mentioned in 15 U.S. Code 1681a ( 3 ) ( 3 ) Restriction on sharing of medical information. Except for information or any communication of information disclosed as provided in section 1681b ( g ) ( 3 ) of this title, the exclusions in paragraph ( 2 ) shall not apply with respect to information disclosed to any person related by common ownership or affiliated by corporate control, if the information is ( A ) ( B ) ( C ) Ive pointed out many violations your company is in pertaining to the U.S. Code 1692 and 1681.
11/10/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • LA
  • 714XX
Web
There is a woman named XXXX, her extension is XXXX. The phone number to this debt collection company is XXXX. I never can get a clear answer of the name of this debt collection company, but when I did call after receiving threats from XXXX, she continued to try and get personal financial information of mine from me. She, or whoever else continues to call my mother 's house and leave information about the debt and what they are going to do if I do n't pay it. They continue to say they are going to take everything I own, going to sue me, I was talked very rudely to on the phone. I do not appreciate how this was handled. I do not dispute the debt, however, things could be done in a lot more nicer and professional manner. I would like them to cease contacting my mother 's house. I do not live there. I do not know why they continue to bother her with my personal business. The website I used to get the loan was okay to begin with ... the way people were able to get the amount of a loan needed, and pay it back on the next payday. Their policy was owing 10-15 % plus the amount of the loan. Then, for some reason, they changed their policies, not giving really any good reason as to why the change, and the website was not explanatory enough as to charging a certain interest rate per day that you did n't pay the loan back up until your payday. I kept it up for a while, until it just got so ridiculously expensive, and I just could n't do it anymore. I could not afford what they were trying to charge me and it was racking up charges left and right..just bewildering me. What I do not understand now, is why all the hostility over a debt? Why call and say I 'm in trouble, I 'm being sued, they want my financial information, they want to wipe everything out of mine, rather than it be something that just goes on my credit at the end of the day? Does it have to be this hard? I understand it is my debt, but when I can not do anything about it, and I continue to get harassed and heckled about it, even my mother 's ... should something be done to relieve my situation?
04/20/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 44134
Web Servicemember
XXXX XXXX and Government Agency regarding my deceased mom Government funds continually deposited into my mother 's account after she passed away ( four years ago ). Government sent reclamation, bank has not returned the funds, money is in account and always has been. Government has deposited, withdrawn, and re-deposited funds continuously. I have been told it is my problem, not the government or the banks! I DO NOT HAVE THE FUNDS, the bank is holding them, why do n't they return them???? I have now been turned over to collections, the amount now due is up about XXXX to XXXX XXXX ( fees, interest etc. ) They have also turned this over to my credit history. I have been called and threatened with arrest, garnished wages etc. I DO NOT HAVE THE MONEY, NEVER DID, I AM NOT ON THE ACCOUNT, HOW IS THIS MY DEBT? There is no missing money, it is in the account which I have no access to. It is not really a debt since the bank has not returned it, how is this my debt? I must emphasize to you, the money is in her account, I ca n't get anyone to resolve this. I am now facing legal issues ( and expenses ) for a problem not mine, not created by my mother or myself. We have XXXX huge agencies who have failed to do their jobs and I am being harassed and threatened for money that has never moved except for the government taking it and putting it back. Who is responsible for these transactions, not me. Why has this gone so far and for so long, seriously, how is this even possible. Please help me to resolve this and to have my credit restored. I continue to be humiliated, defamation of character, embarrassment, threatened and the mental stress of this has gone beyond imaginable. Someone please resolve this, I do not know what else to do.
02/08/2016 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 70802
Web
I received a voicemail from XXXX providing an ID number of XXXX and requesting I contact them at XXXX. I contacted them and spoke to an individual named XXXX ( no last name provided ). He informed me that he was with Premiere Recovery Group, and that they were representing a payday loan company called XXXX XXXX XXXX. He stated that I owed this company {$750.00}. I asked him for the contact information for XXXX XXXX XXXX, and he did not provide it. I then asked him to provide Premiere Recovery Group 's address, and he asked me if I was willingly going to pay the debt. I informed him that I would not comment on the debt, and that all I was looking for was information at this point. He hung up on me. I called back, someone picked up the phone and hung up immediately. I called back again, and XXXX to a XXXX XXXX. I asked her for their mailing information, and she hung up on me. I called back and spoke with XXXX XXXX. I asked him for the mailing information, and he provided their mailing address ( XXXX. XXXX XXXX, XXXX, NY XXXX ). I thanked him, and ended the call. I called back again, and spoke with someone named XXXX. I asked her for a validation of the debt. She transferred me to someone else who did not identify himself. I requested they mail me a validation of the debt, he said that previous letters had been sent out by other debt collection firms. I requested clarification of his statement by asking him if that meant Premiere Recover Group had not sent a letter. He then said that they have sent information out to a previous address of mine. I informed him of my new address, and requested a debt validation letter be sent. He stated that one would be sent out today.
08/03/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • TX
  • 76210
Web
I have received phone calls from Premier Recovery Group ( XXXX ) XXXX at my place of employment. The first time it was an extremely rude gentleman on the phone who I kindly requested to not call my place of employment. He stated " that does n't work for him '' and continued to harass me about when I would pay him so I had to hang-up. A few days later I received a call from the same company while at work, but this time it was a woman stating she was told by her coworker that I wanted her to call me back while I was working so I could give her my information to give her money. I told the woman that was false and asked her to please not call me at work - she continued to get increasingly harassing so once again I had to hang-up. The same woman called right back to my place of employment and proceeded to tell my coworker who answered the phone that she is sending paperwork to garnish my wages from my paycheck because I wo n't pay her and asked my coworker for the office fax number. I have asked Premier Recovery Group on multiple occasions to not call my work and now they are telling my coworkers I owe debts and they are going to garnish my wages. My boss caught wind of what was going on and now he wants to know why somebody is repeatedly calling the office and threatening to garnish my wages. Premier Recovery Group has crossed the line in several different ways. Premier Recovery Group CAN NOT disclose personal information to my coworkers about personal debt or say they are going to garnish my wages nor can they continue to call a professional business when they have been told not to contact me at my place of employment more than once.
06/03/2015 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • CT
  • 064XX
Web
The call started out half human half automated and it rambled on about it being XXXX services and stated that they needed to hear from me or my attorney by today and to refer to file # XXXX. The call came from XXXX. During the call it gave me the option to call back or speak to a representative by pressing XXXX. I elected to speak to a representative. A man named XXXX went on to state that I have an outstanding payday loan that was for {$2500.00} that I never paid back. He states that if I do n't pay they will have the sheriff serve me with documentation to appear in court either at my home or place of employment. I advised him that although he has some of my information not all of that information is mine. He became very nasty calling me a liar. I then advised him that I am not paying a debt that I do not owe and is not mine. I requested that he mail information from the original debt to me, he stated that I had already gotten this information years ago and ignored it. I then asked him to email it and he stated that they do n't send emails. He then gave banking information that I no longer have because I had an issue with payments being taken out for a company that I did n't know. He then told me that he has my SSN and that in the end I will have to pay up or go to jail. When I asked about being sent a noticed by his company due to being taken to court and that I never got it, he stated that it was my problem not his. I told him that I ca n't dispute a debt if I do n't have validation of the debt and I do n't have anything in writing.
01/11/2018 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • VA
  • 23513
Web
I obtained a cash to pay day loan and fell on financial hardship. Recently, I 've been receiving what I would consider harassment from their debt collector, PRG. According to the CFPB law, the debt collector can not contact my personal references more than once. They called two of my family members and I with the message This is a final legal notification for a XXXX XXXX. My name is XXXX XXXX contacting you regarding your case. The case number is XXXX cases pending to be filed against you with the XXXX XXXX County court. If you want to take care of it outside of court you need to contact me immediately at XXXX. She also left a messages with them stating that I'vd written bad checks that bounced. Although it is not true ... this is extremely embarrassing. It has caused conflict with my family and my character is being smeared. I contacted the CFPB and they stated they should only use the references to find my location, not to threaten. I also contacted the company to get their business information. When I asked for the address, she placed me on hold for a few minutes and provided XXXX XXXX XXXX. XXXX, NY XXXX and then when I asked for their professional business license ... she transferred me to XXXX XXXX who did n't want to provide any information and stated I would have to contact the state in order to obtain the number. In addition, she said she has surveillance of me walking into the loan place, using my XXXX XXXX card the funds bounced and they will be filing with the city tomorrow if I do not satisfy my debt.
09/05/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 760XX
Web
I received a call from a XXXX number that left a voicemail. The voicemail states that I committed a crime by actively deceiving a financial institution and that a complaint was filed. That if I did not respond it would mean my automatic refusal. I called the number back and a XXXX XXXX answered. He looked up my number, and asked if the information was correct. then he stated he was an arbitration officer and that they were asked to arbitrate an agreement for payment of a debt, and that I had to make payment arrangements today. if I did not then they would file a suit against me. when I asked for written validation he stated that they were not able to do that without me making a payment. He said he could not send anything in writing until he had my credit card information and a payment was arranged. When I asked for further information he repeated the same. he said I was not allowed to contact the original creditor at all. when I requested that he allow me time to validate the debt with the original company and to validate his right to collect such debt he said that they would have my drivers license suspended and have my car registration renewal blocked if I did not get this handled today. He never once identified himself as a debt collector. never once said the call was recorded. never truthfully identified himself. he refused to validate anything in writing. now when I call the number back it goes to a busy signal.
07/14/2015 No
  • Payday loan
  • Can't contact lender
  • MI
  • 48091
Web
XXXX XXXX XXXX XXXX XXXX XXXX Group is calling me saying I have not paid on a payday loan from 2008 saying if I do not pay them I will go to court. I said I want proof sent to my house of this loan default and they said they will not send anything to my house until I give them my credit card information and set up a payment I did that and fell for it and they got XXXX payment of XXXX dollars and then I stopped it. Its been three months since then and noting is sent to my house I now know this is a scam looking up this number on XXXX and the HUNDREDS of complaints about them and this phone number.. I never took out a loan and it never showed up on my credit report ever. So they got XXXX bucks from me and I closed out my debit card. I told them to take me to court then. So they called and said they sent all my information to the county I live in and consider myself served if I dont pay the rest. OVER THE PHONE ON A RECORDING too boot.. So now I know for sure that its a scam. Now they got a hold of my sisters phone number after I have blocked them and probably will be calling my work soon. Please get them to quit calling me they will not give me any information about themselves except the phone number and the name she also said they are located in XXXX New York probably a lie. I know I lost that XXXX dollars that 's not the issue. Just want the calls to stop and a miracle these people go to jail. Thanks
12/09/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • UT
  • 84103
Web
I have been contacted by a company that goes by the name of Premier Recovery Group. They are stating that I owe money to an online loan company that wired money into my account in XXXX of XXXX. I told them that I 've only taken out a loan from an online company once and it was in XXXX and I paid the company back in full. I told them that I would look through my bank statements. I went through my bank statements and only had deposits from the company that I worked for. I called the company back to verify the bank account and then told them that there was never a wire into my account. They said that money was wired to my account and asked how i wanted to settle. I told them that there is nothing to settle other than the fact that I never received a loan at that time and that I was happy to send them my statements. The person gave me a fax number that was disconnected. I called back to ask why I received a disconnected number and to ask for their agencies license number. The person told me I was given the wrong fax number and that he did n't have the license number and was n't where aware there was one. I asked him to transfer to someone that could give me that information. The person over operations said she was not able to give that information and that it was private. I told her that is all I needed to know. I checked the second fax number it is also disconnected. This company is a fraud.
08/10/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 47130
Web
1st I got a call from a place who said they were XXXX phone # XXXX they said they were filing charges against me for a payday loan that I did n't know anything about in XX/XX/XXXX-XX/XX/XXXX, I refused to pay told them it was n't my debt. I called my attorney because I filed bankruptcy XX/XX/XXXX My attorney said do not pay them because anything before XX/XX/XXXX would have been on filed on my bankruptcy. XX/XX/XXXX called me back I told them what my attorney told me. but they keep calling me back and threating me I finally gave in and paid them the money they took out {$190.00} a month for 4 monthsXX/XX/XXXXDebit CardWithdrawal : XXXX XXXX XXXX. XXXX GA DateXX/XX/XXXXXXXX- {$190.00} XX/XX/XXXXDebit CardWithdrawal : XXXX XXXX XXXX. XXXX GA XXXX XXXX {$190.00} XX/XX/XXXXDebit CardWithdrawal : XXXX XXXX XXXX. XXXX GA DateXX/XX/XXXXXXXX- $ XXXXXX/XX/XXXXDebit CardWithdrawal : XXXX XXXX XXXX. XXXX GA DateXX/XX/XXXXXXXX XXXX {$190.00} Now have a place called TAG phone # XXXX XXXX calling and threating me on the same debt I Demanded the person give me her name, company name, and address. and I Demanded that they send me a debt validation letter by US mail. and she hung up on me, I then called back and talked to some one else I Then told him somebody else called me about the same debt and they threated me until I paid I told him that I was going to Call The F T C and he hung up on me
01/13/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NJ
  • 080XX
Web
I have been receiving disturbing/harassing calls pertaining a debt ( or debts ) not mine since XX/XX/XXXX. Please refer to my prior case number XXXX ] ( XXXX XXXX. Since last reported to you, I have received numerous calls XX/XX/XXXX from a company called Premier Recovery Group XXXX. They leave messages indicating they have received formal complaint pertaining a debt and we need to contact them immediately at XXXX. Beginning XX/XX/XXXX through XX/XX/XXXX various calls from unknown numbers ; from various states such as XXXX, XXXX ; XXXX ; XXXX and XXXX XXXX. XX/XX/XXXX XXXX XXXX ; message from Premier Recovery Group ; final notification, file will be closed and referred out. File No : XXXX. Call XXXX. From XX/XX/XXXX to XX/XX/XXXX several calls from XXXX. XX/XX/XXXX at XXXX XXXX ; message at request of Attorney General of the State call XXXX. ( call received from XXXX XXXX XX/XX/XXXX at XXXX XXXX ; message at request of Attorney General of the State call XXXX. ( call received from XXXX ) Please note that I have no outstanding debts. I have checked my credit reports and find nothing suspicious. I have not received any correspondence in the mail from any agency regarding any outstanding debt or debts. They are harassing me regarding a debt or debts pertaining to someone from XXXX with a similar name ; different middle initial ; different social security number.
02/04/2016 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • NY
  • 10024
Web
Several debt collectors have repeatedly called me, my family, and friends in several states with calls at all hours. They are referencing payday loans from XXXX and XXXX. When I moved to XXXX for a new job, I did take out several payday loans for {$250.00} to {$500.00}, but those were settled between XXXX and XXXX. The collection calls started in approximately XXXX of XXXX. The have repeated called relatives, me, and disturbed a very ill friend in XXXX XXXX, XXXX at all hours which has been upsetting to all of us. The most frustrating fact is that none of the firms will share any information about the debt - when it originated, when I supposedly missed the payments, and what I owe now. XXXX firm asked for {$400.00} as a " restitution payment '' to settle XXXX debts and another asked for {$1500.00}. Again, no details are given. The loans were taken out online - and I 've never been contacted by email regarding a delinquency. The firms that have incessantly called me, my family, and friends across the US are : XXXX, Premier Recovery Group, XXXX XXXX XXXX, XXXX XXXX, and XXXX. The allegations are : " Theft by Deception '' and " Malicious efforts to defraud a financial institution. '' What 's ironic is that I work for a major XXXX and the staff here are advising me that this could be fraud, since no details are provided.
05/18/2018 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 43235
Web
On XX/XX/XXXX I received a voicemail from PRG regarding a civil matter and a claim in imminent default. Was unable to ascertain name of individual that left message. Phone number left was XXXX. I called number back and was told this was a debt from XX/XX/XXXX in the amount of ~ {$570.00}. I asked to receive some verification of the debt, and was told that PRG does not have this information. I was transferred to another representative, a XXXX XXXX the " Settlement director. '' XXXX seemed to be confused as to why I could possibly want the debt verified, and proceeded to verbally badger me about the " type of person '' I am, and that they do not have the information. I repeatedly asked to have some written verification of the debt, and was told flat out " no. '' I then told the representative that I did not want to be contacted anymore by them, and was told " no '' to this as well. I repeated that if they were not going to send me any kind of verification of the debt, that I did not want to be contacted by them again. I was told no, they will keep calling until they get their money. Very rude and seems super illegal. Isn't this what the fair debt collection act was supposed to help with? Just a simple XXXX search of " PRG Collection '' shows multiple complaints. Can something be done about these rude con artists?
08/25/2015 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • NV
  • 89084
Web
XXXX/XXXX/2015 - XXXXCall from XXXX , Home phone, she said she has some court documents for me, I told her to serve the documents she tried to claim she was n't from a collections agency and said she was from the Legal Department of PRC . When I told her to serve the papers she also became very rude and hostile telling me I will go to jail for this. I explained to her that I have no problem with litigation. XXXX XXXX called my Cell phone asking for the supervisor of XXXX XXXX. I identified myself as such and she said she wanted to know the protocol for serving court papers at work. I told her to feel free to serve them however since she had Identified herself as a collection agency she was in violation of the FDCPA. She then denied she was from a collection agency and said she would " see you in court ''. XXXX call this week! I have asked for, in writing and verbally, the amount of the debt, the original debtor, and why they believe the debt is mine. I have never been given this information. I have addressed several letters to the following XXXX XXXX XXXX XXXX XXXX, XXXX , NC XXXXThey have yet to return a letter.
07/13/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Used obscene/profane/abusive language
  • IL
  • 60803
Web
I received a call from a company called XXXX and they said that they are legal aids for XXXX XXXX, an attorney in New York. They said that they are representing XXXX XXXX XXXX and that they want to resolve a debt that i had back in 2005. I talked to someone named XXXX XXXX XXXX, and when he was trying to confirm who I was I was asking him what company he was from and he began to get hostile. Then as I proceeded to tell him that I wold like my debt in writing he hung up on me. When i called back I talked to a XXXX XXXX XXXX and he started out being somewhat nice but when I proceeded to tell him I wanted my debt in writing he became hostile. He told me that all he could provide me with was a payment arrangement and I told him that I was n't comfortable making a payment arrangement without getting the debt in writing. He proceeded to talk over me then he proceeded to yell at me and say " ARE YOU A CRIMINAL? ARE YOU A CRIMINAL? Since you do n't want to resolve this then GOOD DAY. '' and hung up on me. When I called back to get an address so that I can send a written cease of communication notice no one is picking up.
08/07/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • CA
  • 91741
Web Older American, Servicemember
I received a call at work by a debt collection agency, the person did not identify themselves. They launched right in to saying that I owed this debt and I needed to pay and if I did n't they could garnish my wages and would file a judgement against me. This is the XXXX time they called and I have previously told them I can not take personal calls at work. They claim to be collecting a debt by XXXX XXXX and he gave me an ID # and phone number to call back. He also stated that he had my social security number and bank account number and my work number was the only number they had to contact me at. Well if they have that much information my work number is not the only way they can contact me. I know my rights and I know they are violating the FDCPA. The person on the phone did n't even identify themselves by name or company, they just expected me to pay or were going to file a judgement and garnish my wages. I called the number he gave me after hours and the name of the company according to the automated system was Premier Recovery Group.
06/04/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • FL
  • 32905
Web Servicemember
A message was left on my voicemail stating that The message was intended for XXXX XXXX and was from XXXX and that I needed a statement either from me or an attorney returned to them. They left a Telephone number XXXX XXXX File # XXXX. I returned the call to find out what was this in reference to and XXXX XXXX, XXXX advisor stated that he represent the fraud dept. and that supposedly I took out a cash advance XXXX years ago in XXXX XXXX Fl. and the bank was closed or frozen and that now they are trying to collect. The amount due was {$410.00} but it has accrued penalty and interest and now the amt. is {$1800.00}. But if I provide a credit card today for the amt. for the {$410.00} that it would stop them from going to court and would go for the {$1800.00}. They also stated that I had used my brother, XXXX XXXX and XXXX XXXX as references. I know for a fact that it is a tactic and wrong. They expect for me to call tomorrow and provide them with a XXXX credit card. His direct # is XXXX XXXX ext. XXXX. File XXXX.
02/17/2022 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OR
  • 97223
Web
This loan was sold to XXXX XXXX who in turn sold it to XXXX XXXX XXXX. I reached a settled with XXXX XXXX XXXX Green Square and on XX/XX/XXXX had paid {$2100.00} last payment on XX/XX/XXXX of {$600.00}. I have been monitoring my credit since then to see if this will be reported to the credit bureaus and it still hasn't. I have filed several disputes with the credit bureaus and nothing is been done. On XXXX XXXX, I called XXXX XXXX services and XXXX XXXX and no one wants to take ownership to resolve this. The same day XX/XX/XXXX i sent out registered letters to XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX and the post office has been unable to get them signed because either the business doesn't exits or no one wants to sign them. USPS tracking numbers XXXX, XXXX and XXXX. I want this is resolved. I also have a letter which was sent to me by XXXX XXXX about the settlement and stating the debt is paid as agreed. I want this reported to all the credit bureaus
06/26/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76133
Web Older American
Someone at XXXX calls my home XXXX or XXXX times a day for another person claiming they are an investigator and she committed fraud. He even gave me the last XXXX of her social security number. I told him he should not be giving out personal information on this person. He said if I knew her I better tell him. I told him I knew her but this was not her number and stop calling my home. He got very irate and told me this was the number he had on file. I told him to remove it and stop calling here and hung up. He called back XXXX more times threatening to go to her job and what could happen to me. I told him do not call my house a gain and I meant that. He told me this was the number her had on file and he would continue to call. He ever gives his name, just that he is an investigator. Wish I could sue him. I am a XXXX, had a XXXX XXXX in XXXX and do not owe any money he is trying to collect. My XXXX XXXX went up yesterday after the harassment. Can you help?
05/18/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IN
  • 46322
Web
XXXX XXXX XXXX ( also known as XXXX per their messages ) has been calling harrassing me for weeks on a debt that is not valid. Claiming that in 2009 I walked into a physical payday store called XXXX XXXX XXXX ( which in my state there is no such thing ) and took out a loan and deposited it into a bank account that I had closed years before 2009. I have received no formal debt validation letter so that I could dispute this. When I asked for a debt validation letter she said they do not send out that information, etc. I explained that this debt is not valid and to stop calling me. She started to threaten that I would be served papers at my place of employment and/or home. I asked for their physical address and formal name of company, she would not provide me with any of that information. They lady would not let me speak, she was extremely rude. Even after requesting the calls to stop, they continue to call my home, cell phone, and work number.
03/13/2023 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • CA
  • 90403
Web Older American
The XXXX law firm is attempting to get money from me for a false claim of unpaid debt with a medical provider, reference # XXXX from their XXXX files. I was initially contacted by XXXX XXXX XXXX XXXX ( XXXX ) XXXX, who attempted to confirm my address and advised the XXXX XXXX, a law firm, was attempting to serve me. I contacted XXXX @ ( XXXX ) XXXX XXXX and was advised I had a balance in collections from and unpaid ~ {$5000.00} for a " XXXX XXXX XXXX '' on a XXXX XXXX 2019 medical bill, referred to " XXXX, '' from the original collector. The contact person with XXXX is " XXXX, '' email XXXX, XXXX XXXXXXXX. I was given the phone # ( XXXX ) XXXX for XXXX XXXX. XXXX XXXX was not my provider in 2019 as they claimed. I have contacted them as well as my current medical insurer, and the surgeon from whom I receive 2019 services and all claimed that this was a false billing, that my accounts were all settled. This appears to be a scam.
02/10/2017 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • FL
  • 32208
Web
I got a call and voicemail from a XXXX XXXX. Called her back at XXXX xt XXXX and the phone was answered by someone else. XXXX then got on the phone and told me she was with Premier Group and that I owed money on a default loan to XXXX XXXX XXXX and needed to pay it back. She originally could not locate my number or name in her system. Then when I verbally spelled it out she said oh yeah there you are. When I asked her to send information in writing she told me to hold on and then there was music playing. Then a man got on the phone and basically told me that I was n't asking him the right questions and that if I intended to pay that I would be asking him how. When I told him that he needs to send me something in writing he told me that I had to setup a payment agreement first. When I told him I would not do anything without proof of his claims in writing he told me okay fine and hung up the phone. I have looked them
10/12/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • MO
  • 63122
Web
I received daily calls to my cell and work number while I was in the hospital. When I returned the call, I first spoke to a representative who transferred me to a XXXX who was rude and hung up on me when I asked what this was in reference to. After being hung up on the first time I called back to speak to a supervisor who laughed at what happened after I explained to him and hung up as well. I called back the number XXXX and asked for a manager. After being put on hold numerous times, I had a lady who claims she was VP named XXXX XXXX who was being very rude with cutting me off and talking down to me ... they threatened legal action so therefore I called back and explain to mail me only any bills since in the past I have had my identity stolen and XXXX XXXX laughed again and hung up. These people are wasting my time harassing me without explanation or verifying HIPAA. My next step is to contact an attorney.
02/17/2016 Yes
  • Payday loan
  • Can't contact lender
  • IL
  • 61701
Web Servicemember
I continuously receive phone calls from a company named Premier Recovery Group ( PRG ). I decided to contact them today to find out what is the nature of their consistent calls. They mentioned something about an online loan from many years ago that I have no knowledge of. in addition to the rude tactics the representative had while speaking with me, there are several FDCPA and TCPA violations. The agent never provided the mini miranda, did not properly identify he was speaking with the correct person nor did he provide the recording statement. I have never given this organization express consent to dial my cell phone number ; I do not even know who they are. When I verbally requested a cease and desist the agent began to yell " Pay your bill '' several times and hung up, then called right back. I did not apply or receive any payday loan for whatever time period they are claiming
08/26/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • FL
  • 34952
Web
Received a call on XX/XX/XXXX regarding an online payday loan that I had borrowed in XX/XX/XXXX. I stated to the caller that the debt was paid in full years ago and I have a paid in full letter. However, the company this person listed was different from the company on the Paid in full letter and I only borrowed from one company. Was told to fax the letter over. The number that called was XXXX, which I looked online and found that multiple people have been receiving similar calls on online payday loans they never borrowed from, including a minor. Also received a called today on XX/XX/XXXX from XXXX stating there was an attempt to defraud a debt and I need to call them so they can " hear my side of the story ''. I check my credit report on a weekly basis and I have NOT received anything in the mail regarding an unpaid debt nor do I have a debt in collections.
06/19/2020 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • SC
  • 291XX
Web
I was contacted today by Green Square collections at XXXX and told this was in reference to a loan that I had outstanding with XXXX XXXX XXXX and the balance is {$1700.00}. Per the representative they will be willing to settle this debt for less or set up a payment arrangement. I asked for verification of the contract before agreeing to set up payments and was told " this was nothing more than a stall tactic and good luck in court. '' The representative then disconnected the call. I will not set up a payment arrangement until I receive a copy of the original loan agreement as well as a payment history. I have been advised that this loan was not legal in the state of sc. Green Square violated my rights as they are refusing to validate the debt, and I am appalled by the way that I was spoken to. This can not be a legitimate company.
04/14/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • NJ
  • 08816
Web
My client has been contacted by a debt collection agency regarding an alleged debt. They have refused to disclose the original creditor, and when my client requested they send him a letter with information about the original obligation, the original creditor, or the method of calculation of the debt, they told him that " they do n't do that. '' This morning they left my client a voice message indicating that a " complaint has been filed '' against my client 's name and social security number, and that if I " refuse to cooperate '' they will " release information to my employer. '' I believe they have violated the FDCPA and that appropriate sanctions should be assessed against them. My client has no recollection about owing this money but they collection agency refuses to provide additional information about the alleged debt.
09/20/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • OH
  • 441XX
Web
XX/XX/2018 - Left message on my cell phone and work phone stating that this is pre-legal notification of a civil grievance with the deliberate deception of a financial institution. I will exhibit severe financial discomfort and there will be future proceeding including documentation sent to my employer for signature if I don't call back. I am supposed to call back with ID number XXXX. XX/XX/2018 - Left message on my cell phone at XXXX XXXX stating that this is pre-legal notification of a civil grievance with the deliberate deception of a financial institution. I will exhibit severe financial discomfort and there will be future proceeding including documentation sent to my employer for signature if I don't call back. I am supposed to call back with ID number XXXX. Left the same message on my husband 's cell phone.
07/10/2015 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • CA
  • 92024
Web
An agency named XXXX attempted to contact me but called my husband. This has happened before and they contacted my sister in law in a different state. The phone # is XXXX. Tis XXXX time I did not let them go on as per information on line and my attorney this is a scam. The XXXX woman when I just called back was named XXXX XXXX. They claimed I have an unpaid Payday Loan which I never had. Today they wanted me to pay them to clear up information about a payday loan. The first time they threatened me with legal action ( the Sheriff Dept. and court would charge me ) if I did not pay them now. They were threatening and very unprofessional and made no sense so I have always hung up. The scary part is they have my SS # and banking information. This, to me, is a clear case of identity theft. How should I proceed? XXXX
10/30/2018 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • TN
  • 38141
Web
On XX/XX/2018 I was contacted by Premier Recovery regarding an account I am unaware of. When I called XXXX a gentleman answered the phone and said hello. He didn't say the company name. When I gave him the file number he called out another someone else 's name. I asked the guy if I could get validation of the debt & he replied that they would not do something that I could do myself. He also refused to give me any contact information to the original creditor when I asked repeatedly. He began to raise his voice at me and didn't assist me with my concerns. I am unaware of the debt and simply was requesting information since I don't recall having an account with XXXX XXXX XXXX. The gentleman was very rude and uncooperative. He was irate because I asked for proof of the account. The guy was very unprofessional.
10/01/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 43026
Web
I have received calls for several months XXXX saying I owe money from a debt, or old payday loan, or a bad check. They will not give me information unless I give them my social, and other information. I do not owe late/unpaid money to anyone, have never received any notice by mail, and my credit report is clean. They have threatened arrest, subpoenas, and are now calling my parents and siblings. They almost always have a different phone number to call or that they are calling from. They will not give me their address, or the company they are " arbitrating '' for. Their calls get increasingly hostile and their voicemails state that if I do not resolve it they will render a decision against me. I keep telling them to do that since I owe no money, but still they call stating the same thing.
02/14/2019 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • OH
  • 43232
Web
I have received several illegal robocalls, and well as illegal and false misleading, misrepresenting calls stating that I participated in some fraudulent activity concerning a financial institution. I contacted the company and they said they were under new name XXXX XXXX XXXX. I looked up the so-called new company I found nothing such company. I requested validation and was transferred to another rep. then another rep. I never got any direct answers or any website information or FAX or even a email. This company is not licensed to do business in the state of OHIO. They are using bait and switch tactics to get you to pay for an account that is unverified, as well as under dispute for Fraud. PRG has no regard for FDCPA Laws and this company needs to be Stopped PRG AKA XXXX XXXX XXXX!
09/25/2015 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • TN
  • 37027
Web
I have received several calls on my cell phone and at my work number from XXXX, with messages stating that a complaint has been filed with their company, Premier Recovery Group, under my name and social security number. I returned the call, using my personal cell phone, at XXXX XXXX. on Thursday, XXXX/XXXX/2015. I spoke with XXXX XXXX XXXX. I asked for a debt validation letter be sent to my home address, and I told her that they are not to contact me at work. XXXX XXXX said, " We 'll continue to contact you as long as you owe this debt. '' Then, XXXX XXXX hung up on me. I received another call today, Friday, XXXX XXXX, 2015, at XXXX XXXX from the same XXXX number, with the same message, at work, even though I instructed XXXX XXXX the day before not to contact me at work.
04/24/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • TX
  • 77023
Web
I received a call from XXXX indicating that he was from an investigation dept for company PRG needing me to call them within XXXX hours if not a judgment will be fine against me since they worked for an attorney 's office and that they would contact my employer to garnish my wages. He later indicated to call back at XXXX with case # XXXX. I have never received any noticed in the mail about it. I call them back but what they wanted is for me to pay by phone an did n't offer to send me a letter XXXX with the instructions on how the payments were going to take place. They have also called my brother indicating that there is a judgment out on me already. I called XXXX directly and they told me that they sold my debit to XXXX XXXX.
04/23/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • KY
  • 40219
Web
I have informed this company on several occasions that I am not allowed to receive phone calls at work. I spoke to a representative on XXXX/XXXX/15 who assured me he would remove my information from their system and I would receive no further calls at work. He transferred me to an office manager who asked me to verify my social security number. I refused and asked to be mailed information, and he hung up on me. Today, XXXX/XXXX/15, I received a voicemail on my work phone from this same company stating that my claim had been escalated to litigation as I had refused to contact the company and make a statement on my own behalf. Once again, they have left a message on a phone that my supervisor has access to.
11/01/2022 No
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • PA
  • 195XX
Web Servicemember
I received a call on XX/XX/2022 at XXXX eastern time. They called identifying themselves as PRG collection agency -- by the way the second time I called them they had a different name. They first called my wife and threatened her, then they called me and threatened to put a lien on my home, take me to court and have a judgement against me and my family and I could possibly go to jail. The woman yelled at me and was nasty. It was very scary. My wife is at home alone with our small child and these people are threatening over a PayDay loan for XXXX -- XXXX XXXXXXXX XXXX THAT I NEVER TOOK OUT. EVER. They threatened me, my wife and my home.
08/14/2015 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated committed crime not paying
  • TX
  • XXXXX
Web
They call my work phone at the XXXX daily with threats of fraud and asked for {$1600.00} for an alleged debt regarding a loan that I know nothing about. I asked for their mailing address and they told me I was evasive. I told him he was evasive for not providing a mailing address and he hung up on me, this was their third phone call to me. Their XXXX phone call indicated they were attorneys and they were calling regarding a file placed in their office. They told me they were filing criminal charges against. Repeated attempts have been made calling my place of employment and harassing me. Their name is XXXX, XXXX XXXX XXXX, XXXX.
12/23/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CO
  • 80537
Web
I got a new phone number out 5 years ago. Apparently someone named XXXX XXXX had the number before me. So for the past 5 years I have been getting calls from many credit collecting companies. I would explain to each company that would call me what was going on and to please remove my number from there calling list. They all said yes they would do this. But all they did is sell it to the next credit collection company and the next company would start calling me. I realize that I can send a company a letter to stop contacting me. But they will just sell my info to the next company and the saga continues. Thanks XXXX
09/01/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • TN
  • 37415
Web
I have received a phone call from a company called XXXX. They called today and made a threatening phone call that I have a check from 2008 that needs to be paid. Stated that they will turn it in to my sherriff 's dept if I do not resolve it tonight. He also stated that he needs a statement from my attorney to release me?? The gentleman on the phone was no gentleman. He was very rude. Would not let me talk. I asked for detailed information. He stated he does not need to send me detailed information as it was public record. He has my bank information, my ssn, very private information. This is very disturbing.
01/16/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • XXXXX
Web
I am getting called on my home line an under a name that is not mine. The company is using my first name but has an incorrect last name. Furthermore, I have no debt owed aside from student loan debt, which are in good standing. Premier Recovery Service calls my phone each and everyday. When I answer, the person says they have legal documents they are about to serve me. The message is an automated system and there is no way for me to speak to a representative. I can not get them to stop calling. I do not owe anyone any debt of any sort, other than student loans, which again, are in fine standing.
04/13/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 93637
Web
In XXXX I noticed on my credit report that I had a collections from XXXX XXXX loan. I contacted the debt collection person at the time and had to proven that this was not me nor my debt. The sent me a letter stating it was resolved and it was not my debt anymore. Today XXXX/XXXX/XXXX at XXXX I received a phone call from Premier Recovery Group regarding this debt. I told the agent that this debt was not mine and was identity theft. I could even fax over the letter from XXXX. She stated that she was going to put in notes but they were going to freeze my accounts. She refused to accept the fax.
04/22/2015 No
  • Debt collection
  • Payday loan
  • False statements or representation
  • Indicated committed crime not paying
  • TX
  • 75090
Web
i received a voicemail stating i needed to call Premier Recovery Group concerning a complaint regarding my social security number and if they did n't hear back from me, they were going to contact my employer.when i returned the call to XXXX a young man named XXXX answered He gave me information concerning a debt without verifying who i was other than asking my name. He stated that i needed to take care of this debt before they began legal proceeding against me. when i asked him to send me a verification of debt letter, he began calling me a liar and a thief then proceeded to hang up on me.
06/15/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 76205
Web
The company has been calling me harassing me since XXXX of 2015. I have spoke to about XXXX people. I have the name of XXXX XXXX as a rep. All of the reps are very rude, call and tell me they have a incriminating evidence attached to my social and will read the last XXXX, tell me i have committed fraud and they will forward my file for further legal action, and good luck and will hang up. When I told XXXX XXXX i would be filing a complaint with a government he told he did not care what i filed. The calls from a several different places across the US from GA, TX and CA.
11/06/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • XXXXX
Web
I have received multiple ( wrong number ) calls from this company. They are requesting to speak to a family member whom I have very limited contact with. This morning a voicemail was left regarding this individual and also saying that they were going to contact the employer of this person. I returned their phone call to tell them that they had the writ number and also to notify them that the practice of calling someone 's employer after a phone call is illegal. The representative became irate, yelled at me, and hung up as I told them that I would be filing a report.
09/14/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • MS
  • 38654
Web
XXXX XXXX XXXX is contacting me repeatedly Ive sent them a letter on XX/XX/XXXX to ask them to validate the they still continue to call me and leave threatening voicemails and didnt validate it. They are calling from different numbers and leaving different numbers to contact them on my voicemail. They called me on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX of XXXX leaving different contact numbers on the voicemail. They dont ever say the name of the company. I search the number on XXXX and found the name. They sometimes even say they are PRG on the voicemail.
06/25/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 21212
Web
Received a call from XXXX XXXX. At first he said he was from XXXX solutions and then he said he was from XXXX XXXX XXXX and he was calling from XXXX XXXX XXXX. He said I obtained a loan in XXXX. I did not receive any loans or credit in XXXX of any kind. He had my previous address and social security number. He threatened to call my employer and file a lawsuit. I asked him for his address and he refused to give it to me, told me I was being uncooperative and said I would be hearing from him. I reported this to the FBI who informed to contact the CFPB.
06/03/2015 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • NY
  • 11784
Web
A message were left on my voice mail by phone number XXXX. I retrieved the message and a mail voice said " This is a call XXXX a call is required for a statement from myself or my attorney. I called the number and after multiple attempts a female answer and I gave the reference number which was left on my voice mail. The female caller were asking question to verify information, I stated I do n't know anything and refrain from calling this cell number. The person then went on to say " I will contact you through your employer and have you arrested. ''
06/30/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene/profane/abusive language
  • TX
  • 76105
Web
I have received multiple calls from this collection agency for someone else. I 've told the representative repeatedly that they have the wrong number. The rep continues to argue with about this being the first time that they 've called. Today the same thing happened only this time I was called a XXXX by the collection agency representative. I hung up the phone and called back and spoke with a supervisor. I was told that the they listened to the call and the rep would be reprimanded and my phone number would be removed from the call list.
08/05/2015 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • MI
  • 490XX
Web
XXXX ( name of company ) called with a partial robo, partial human call. Name and case number were robo. " Serious matter with you personal information ''. Need statement from me or my attorney. Number to call is XXXX. Or hit XXXX for a rep. I have had numerous similar calls. All the same type of XXXX. They go for a couple of weeks, then stop for months at a time. I know this is a scam. Alleged company is based out of California. Call at all hours. Getting really old. Thought this was done. First call in almost XXXX months.
07/07/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • TX
  • 776XX
Web
On the morning of Tuesday XXXX XXXX, I was contacted by a representative of GreenSquare. He gave his name as XXXX XXXX. I have never done business with this company. When I asked the representative to please send any information by mail, he began to verbally abuse me, calling me a XXXX XXXX XXXX. I reported the incident to the company, along with my request for written correspondence of any debt owed, as I am not familiar with this company or any business I have with them, and did not receive any response as of yet.
05/21/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • NC
  • 27265
Web
I have received several phone calls from a representative for XXXX XXXX XXXX or XXXX stating that I am going to be sued for an online payday loan that I received on XXXX/XXXX/2010 and stopped paying on in XXXX of 2010. I did not take out this loan nor did I receive the alleged funds. I am very concerned as the company had the last XXXX of my social as well as my bank account information. The company is threatening to send processors and take me to court. Please advise me of my next steps.
09/24/2015 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • OH
  • 454XX
Web
I have been contacted multiple times with threats that if I do not respond within the day I will be sued. Called to try to settle on a debt I believe to be paid and when I offered settlement amount just to get them off my back, I was told they would have to check with the 'courts '. Continued to receive a call every hour for the rest of the day. Still never received a 'validation notice ' or a notice of the right to dispute. Just constant threats of legal action.
06/06/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • CA
  • 93003
Web
I received an automated message on my direct line at work, which referenced my debt, failure to honor a payment arrangement, and a threat of legal action if I failed to respond. This phone line is forwarded to a co-worker when I 'm away from my desk, at lunch, or off for the day. Anyone who happened to answer the call, would have heard this information about my personal debt, which could be detrimental to my reputation at work, and my chances to promote.
10/30/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NC
  • 28209
Web
I have received several voicemail recordings from XXXX XXXX XXXX ( XXXX ). Latest one was today XX/XX/XXXX at XXXX EST. They claim that I have an unpaid loan and need a statement from me or my lawyer. I have spoken to them in the past and informed them I do n't have any outstanding debt, and to send me a letter via mail with any statements. They have yet to do that. I asked them to stop the harassing phone calls, and that has not stop either.
05/20/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NV
  • 89506
Web
Received a phone call. Person spoke very fast and know personal information. Claimed that I owe for a payday loan from payday.com from 2008. Would not let me dispute the age of the loan and when I asked for written or emailed information was told that I would receive it after payment. I agreed to a settlement payment and then researched the company and found that they are scammers. I stopped payment and now they are calling me for that.
05/18/2015 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated committed crime not paying
  • WI
  • 54904
Web
I have gotten several calls from someone representing themselves as PRG. They claim that I wrote bad checks for a payday loan I did not take out and then claim that I never attempted to pay a company back, and threaten to serve me with papers if I do not pay them. They refuse to give me any information on this supposed debt or send me anything in writing, they just ask to conform my social security number and banking information.
01/05/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 77571
Web Servicemember
The number XXXX called me today, a recorded voice representing Premier Recovery Group, stated my name, a file number and stated that collection attempts are being escalated. I have never heard of this company, this debt or this file number. I never received anything from this company via mail. There was also absolutely no statement of the call being an attempt to collect a debt. I have a recording of this call if needed.
12/21/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • TX
  • 787XX
Web
Getting robo calls from this company stating my file has been sent to a litigation specialist for final review and further recommendation since I have not responded to them. I have no idea who they are. Never received proper notification via normal FDCPA requirements. Does n't state name of the company or any other info except to call if I want to include a personal statement on this file before further action is made.
05/19/2015 No
  • Payday loan
  • Can't contact lender
  • PA
  • 15236
Web
Harassing phone calls about a XXXX loan from 2008 that I never took out. Threatening phone calls at work and on cell phone saying that I will be arrested and prosecuted, or worse. Will not give me address for a debt validation letter, nor a name for their company other than TAG ( Titan Alliance Group ). The call back number is XXXX. The sad thing is that my employer is a XXXX, and that still does n't stop the calls.
07/23/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AL
  • 35611
Web
we keep getting calls saying we owe a loan that we didnt even take out and that this company was going to take us to court and seek other damages and they call at all times of the day and nite and i told them just try and see what happens they have tried this in months past and we have caller ID so we dont answer the call and they quit for awhile and now it has started back and it comes from a XXXX #
04/06/2016 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • VA
  • 23228
Web
My mother and cousin was contacted by Premier Recovery Group XXXX. A lady by the name of XXXX XXXX has called my mother and cousin SEVERAL times. My cousin was contacted over 10 times today and XXXX XXXX got nasty with her and cursed at her using the XXXX word. She told them she needed to speak to me because I committed fraud. She threatened legal action. This is totally unacceptable and harassment.
09/14/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 78596
Web
I received a call from PRG this morning they have been calling multiple times a day while I am at work. I let her know that I would not be giving out my credit card information over the phone and she became very aggressive not letting me speak and telling me that I was on camera and what not. She then began to state that my credit would be severely damaged and I would be sued. So unprofessional.
10/16/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 78244
Web Servicemember
I keep receiving threatening, harassing phone calls from " XXXX '' " XXXX XXXX XXXX '' stating they are going to have me served court papers and have me arrested for non-payment of a payday loan from 2012, as they are stating they have converted this into a " bad-check '' case. They keep calling me from phone # XXXX, again, being very rude and threatening.
12/09/2016 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37076
Web Older American, Servicemember
I was never told that this would not be covered under my insurance. They have people coming and going like cattle. I was referred here for information only. They took an enormous amount of blood and sent it to their own personal laboratories. They are cheating people by the tactics they are using. They should be investigated!!
02/15/2016 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated an attorney or official
  • CA
  • 92129
Web
calls everyone in my family and Claims there is Fraud Associated with my SSN, but will not send mail or letter confirming, the call originates from XXXX ext XXXX " Office of XXXX XXXX '' also know as premier recover group. they call my family and work harassment with false claim I owe a debt, this is a scam or Fraud.
01/27/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 374XX
Web
Premier Recovery Group ( also call themselves PRG ) call me at least once a day telling me I owe them money for a payday loan I supposedly took out. They continue to call me from several different numbers and say they will mail me validation of debt which never comes. This has been going on for at least 90 days now/
12/16/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MI
  • 48195
Web
I have received numerous phone calls for a fraudulent payday loan and have called my employer, my home and in laws. I have told the company this is in error and they have threatened to take me to court etc. please address this situation. The phone number they call from is XXXX and they said they are from the XXXX
07/08/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MI
  • 48162
Web
Was mixing up the date the. Loan was take. OutHung up on me many timesRefused to sent me a written notification of collection or bill until I gave personal banking info for payment. Debit was over 5 years old. Never on my credit he said it went to XXXX different collection accounts
05/20/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IN
  • 47150
Web
I keep getting threatening and rude phone calls from XXXX XXXX XXXX phone number XXXX regarding a debt I do not owe. They 've threatened to have me arrested, but refuse to send me a statement that I owe anything in the mail. They have my SS #, but wrong address.
03/23/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • NY
  • 11224
Web Servicemember
Premier Recovery Group has been contacting me without properly displaying their company name and phone number on my caller ID. Most recently, XXXX XXXX, 2015. They also failed to identify the company 's name and spoke faster to the point I could not understand.
06/06/2016 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • NM
  • 880XX
Web
This company continues to call my cell, my spouse 's cell, children 's phones, and parent 's. I have never had this debt and they call from different phone numbers. They claim to have my bank info, ss #, and e-mail address.
05/28/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 92571
Web
have been called for XXXX different numbers regarding a pay day loan from XXXX XXXX XXXX stating that i will be served court paper work for an amount owed of {$150.00} and it must be paid or legal action will occur.
07/06/2015 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • FL
  • 33629
Web
Received phone call from XXXX, a company called XXXX regarding an alledged debt I owe to their client. Claiming I owe for a payday loan? I do n't and have n't used any payday loan company ever. Thank you.
08/15/2018 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • KY
  • 410XX
Web
This number calls me repeatedly and says I owe a debt and they are taking legal action. I dont owe a debt and they leave nasty messages on my phone. They wont say who they are just say legal department
05/11/2015 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • TX
  • 75044
Web
they have called repeated times contacting me and my employer at my place of employment being loud and threatening to the people who are answering the calls. Have threatened to garnish my wages.
06/16/2016 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • TX
  • 78749
Web
Telling me I have a returned item from my bank which I do n't have anything ... I have verified with my bank I have had NO returned items ... And it 's in my best interest to call them back ...
10/15/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 188XX
Web
Voicemails on my cell phone stating that there have been serious allegations against my personal information. That myself or my attorney need to contact them and make a statement today.
01/07/2020 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 850XX
Web Servicemember
Impersonating officials from XXXX County to obtain my location. I do not owe any debt and all erroneous debt collection attempts have been addressed by the attorney general.
02/24/2017 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • KY
  • 41011
Web
Talked to my mother about my debt. Told her they will have me put in jail. This is from XXXX they sold the debt to a thrid party. Call after call threat after theart.
12/05/2016 Yes
  • Debt collection
  • Credit card
  • Communication tactics
  • Frequent or repeated calls
  • LA
  • 70003
Web
I have asked this compnay to not contact me at work as I work at a hospital and can not receive phone calls. They recorded me stating this and still continue to call.
04/11/2016 Yes
  • Debt collection
  • Federal student loan
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • SC
  • 29341
Web
They have called my work place HR Dept and tried to get my SS # and threaten to garnish my wage. If they garnish my wage I could lose my job.
05/25/2016 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 77550
Web
I have people calling my job and making threats. I have asked for them to stop calling and they do n't.
04/18/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 755XX
Web
Repeatedly calling my personal AND work phone, threatening " action '' if I do not call them back.
09/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • NJ
  • 07621
Web
Contacted my ex husband & ex brother in law regarding my debt.
01/08/2024 No
  • Debt or credit management
  • Debt settlement
  • Problem with customer service
  • FL
  • 33545
Web
02/03/2023 No
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60014
Web
08/26/2021 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • FL
  • 33180
Web
06/02/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 21632
Web
10/22/2019 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • KS
  • 66104
Web
09/19/2019 No
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • VA
  • 24563
Fax
01/18/2019 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • MS
  • 39350
Web Servicemember
12/27/2018 No
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • MN
  • 55422
Web
11/13/2017 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 23451
Referral
08/30/2017 No
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 31313
Web Servicemember
06/19/2017 No
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • DE
  • 19805
Web
01/31/2017 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • KY
  • 42262
Web
01/20/2017 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 95758
Phone
12/30/2016 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • AL
  • 36109
Web
12/05/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Called outside of 8am-9pm
  • CA
  • 93536
Phone Older American
11/10/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 71322
Phone
09/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • NJ
  • 07621
Web
09/01/2016 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 43615
Phone
08/11/2016 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 77082
Web Older American
05/27/2016 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • CA
  • 91786
Web
05/05/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • OR
  • 97070
Referral
03/16/2016 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
Referral
02/10/2016 No
  • Payday loan
  • Received a loan I didn't apply for
  • MD
  • 20744
Web
02/09/2016 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 92336
Web
01/29/2016 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • UT
  • 84321
Web
01/11/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • DE
  • 19960
Web Servicemember
11/11/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Used obscene/profane/abusive language
  • OR
  • 97013
Web
10/30/2015 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 76871
Web
10/15/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 18840
Web
09/29/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76208
Phone
09/13/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • NJ
  • 07203
Web
08/25/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 44120
Phone
08/21/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • FL
  • 33063
Web Servicemember
07/21/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 93727
Web
07/14/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AR
  • 72437
Phone
07/14/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 34787
Phone
07/10/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 90057
Phone
07/08/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WI
  • 53545
Phone
07/08/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OR
  • 97701
Web
07/06/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 73116
Web
06/19/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NJ
  • 08043
Web
06/15/2015 No
  • Payday loan
  • Can't contact lender
  • AZ
  • 85253
Web
06/12/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AL
  • 35173
Web
06/02/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • OR
  • 97266
Web Servicemember
06/01/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 37849
Phone
05/26/2015 No
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • AL
  • 36420
Web
04/27/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NE
  • 69129
Web
04/24/2015 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • PA
  • 15227
Phone
04/23/2015 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated committed crime not paying
  • FL
  • 33025
Web
04/17/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 94561
Web
04/14/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60622
Web
04/07/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • MD
  • 21015
Web Servicemember
03/31/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • CA
  • 95377
Phone
03/12/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 95831
Web
03/10/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • SC
  • 29511
Web
03/08/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • MN
  • 55304
Web
03/06/2015 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • FL
  • 33142
Web
03/05/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • OK
  • 73160
Referral
03/05/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 37186
Web
03/05/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • FL
  • 33334
Web
03/04/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • CA
  • 92203
Web Servicemember
03/03/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • CA
  • 93551
Web
02/28/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MI
  • 48042
Web
02/16/2015 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77447
Web
02/12/2015 No
  • Payday loan
  • Received a loan I didn't apply for
  • DC
  • 20002
Web
02/09/2015 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • NV
  • 89143
Web
02/06/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 92648
Web
02/05/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 93561
Phone Older American
02/05/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 92648
Web
02/05/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33142
Web
02/04/2015 No
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • IA
  • 50310
Web
02/01/2015 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • PA
  • 19082
Web
01/30/2015 No
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 78626
Web
01/26/2015 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • NJ
  • 08105
Web
01/26/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 32211
Web
01/26/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 95831
Web
01/23/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • NM
  • 87114
Web
01/22/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 32223
Phone Older American
01/22/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 77345
Web
01/20/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • OR
  • 97303
Web
01/19/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 62002
Web
01/14/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Called after sent written cease of comm
  • UT
  • 84081
Web
01/12/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 74834
Web
01/06/2015 No
  • Debt collection
  • Payday loan
  • False statements or representation
  • Attempted to collect wrong amount
  • MI
  • 48198
Fax
01/02/2015 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 15227
Phone
12/16/2014 No
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • MO
  • 64029
Web
12/12/2014 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OK
  • 73110
Web
12/12/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • NJ
  • 08618
Referral
12/10/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30350
Phone Servicemember
12/09/2014 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • CA
  • 91402
Web
12/08/2014 No
  • Payday loan
  • Received a loan I didn't apply for
  • AL
  • 35117
Web
12/05/2014 No
  • Credit card
  • Delinquent account
  • AL
  • 35151
Web
12/05/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • SC
  • 29210
Web
12/03/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • MO
  • 64082
Web
11/27/2014 No
  • Payday loan
  • Payment to acct not credited
  • AL
  • 35442
Web
11/27/2014 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 37379
Web
11/24/2014 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MT
  • 59063
Phone
11/19/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • PA
  • 15227
Phone
11/07/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • SC
  • 29412
Web
10/31/2014 Yes
  • Debt collection
  • Payday loan
  • False statements or representation
  • Indicated committed crime not paying
  • OR
  • 97528
Web
10/29/2014 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • AK
  • 99901
Phone
10/24/2014 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • MO
  • 65043
Web
10/22/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 95421
Web
10/17/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60613
Web
10/08/2014 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • MO
  • 63136
Web
10/04/2014 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AL
  • 35214
Web
10/03/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • LA
  • 70814
Web Older American
10/02/2014 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • FL
  • 32716
Web
10/02/2014 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • FL
  • 32716
Web
09/26/2014 No
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 19149
Web
09/25/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 62521
Web
09/19/2014 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • FL
  • 32716
Web
09/17/2014 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • LA
  • 70002
Web
09/14/2014 No
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MO
  • 64801
Web
09/12/2014 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 77024
Web
09/06/2014 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 78216
Web
09/03/2014 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MO
  • 64064
Web
08/29/2014 Yes
  • Payday loan
  • Can't contact lender
  • WI
  • 53593
Web
08/22/2014 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 90014
Web