GRANDVIEW FINANCIAL SERVICES INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/03/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Billing problem
  • CA
  • 91505
Web
on XX/XX/2019 i went to bought a used car from XXXX XXXX XXXX. My loan agreement said due date on XX/XX/2019 and I was making a payment for XXXX month was pass and nothing and on XX/XX/2019 i made again ... nothing till XX/XX/2019 they told my the money was return. i gave them the reason because my phone lost on XX/XX/2019 and i was stop any payment that was pending on bank account and i don't have a phone after that on Saturday morning XX/XX/2019 the bank was sent repo company come to get my car the problem is .... i wasn't late but i have a problem with my phone somebody took it and what they gon na do with my phone who know i have to stopped right away ... and I have a police report to proof that too. I try to ask what I'm gon na do they told me i pass 3months payment ... I'm feeling like what my 1st due date was on XX/XX/2019 and only 2month and 16days right and I still have time on the agreement said 3 month Calendar so they got me wrong since 1st due date and I was complaint last week and the answer u can see in the file. I agree to pay XXXX to get my account and car back and I need them to send me a detail what are myXXXX go for .... the detail but nothing back to me but keep asking me for the payment that I have to pay ... i understand i have to pay but where is the detail of XXXX that i paid for get the car back and I asking for change due date the answer is NO. What are my choice? and How they count the due date. and now my car was repo 2nd time they said i was behind payment 37days but I'm not ... l asking for detail and please explain to them they got the wrong due date and wrong repo ... My property in the car when they repo at XXXX and I was sleeping.. I have to paid for get my stuff back but not all my stuff that i got back. I called the bank asking for stuff that i didn't get. 1st call they told me if not all my stuff calling them back. 2nd i call to told them that i'm not get all my stuff .. they told me to called the repo company ask them ... This is what my experience with GRANDVIEW FINANCIAL SERVICES.
11/11/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Problem with fees charged
  • CA
  • 935XX
Web
When I purchased the vehicle I was told and the paperwork I signed said the car was XXXX plus tax, I was going to be paying around XXXX in interest paying XXXX in total after interest and I was told also registration was taken care of I was supposed to get that in mail. I put XXXX down which should be paid to principal. Last time I talked to financing company they said loan was for XXXX together adter the XXXX down, which I would have never agreed to when buying if I was told that. So it's already XXXX my credit they can keep the car and my XXXX $ but this is very shady business practice at least I'm going to do is file a complaint against dealership and financing company. The financing company has been harassing my brother who has a new born baby in the house for weeks banging on his door, I don't even live in the same county as him but I was burglarized where I stay and needed some important mail to stay safe so I had it sent there my brother is XXXX and they still staking out his house like vulchars. Also if my loan was XXXX more after the XXXX down that puts it at a 50 % APR which is unrealistic and unheard of I would just simply not buy the car if these things were brought to my attention, the registration was never even paid either just a title transfer and I called in after a month ad mentioned my tags were bad and was told that they gave them to me which wasn't the case I now have tax Registration penalties I'm facing worth thousands
05/01/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Denied request to lower payments
  • CA
  • 90042
Web
this company will call you multiple times a day weather your payment is late or not. If you try to explain your situation they disregard anything you have to say. They threaten they will lower my credit score and tell me to turn in my car and get something i can afford. all of my payments have been on time except this one time. they are very rude and if you ask to speak to a manager he is either on " vacation '' or " not in at the moment ''. they will give you various names of the supervisor as well. they call my family and tell them personal financial issues. i asked them to kindly not call me during my work hours but they continue to call 3 times a day until i answer. they also email me. i am extremely infuriated with this company. there have been instances where my monthly payment is more than what it should be and they can not give me a legitament reason on why they are charging me more. i believe this company is crooked and needs to seriously be looked at. i fear they will lower my credit score and repossess my car even though this is the only payment late due to an unexpected financial loss.
09/20/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Problems at the end of the loan or lease
  • Problem while selling or giving up the vehicle
  • CA
  • 900XX
Web
GRANDVIEW FINANCIAL SE Account Type Installment Loan Terms 48 Months Payment Status Details Charge-off Status Updated XX/XX/2014 Balance {$8600.00} Past Due Amount {$8600.00} Contact Phone ( XXXX ) XXXX-XXXX Contact Address XXXX XXXX XXXX XXXX, XXXX, CA XXXX Ownership Individual Original Creditor - Company Sold-to - Original Amount {$12000.00} i returned the card to them and they told me i won't have any balance left on my credit report after i gave the car to GRANDVIEW FINANCIAL SE i saw that there was a cargeoff account on my credit report i contact them they told me there is damages on the car but they didn't tell us anything when we returned the car. so please ask them to remove this negative information from my credit report.
08/26/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Denied request to lower payments
  • CA
  • 91505
Web
I was asking them to change the due date for me after 1st time repo my car and i was asking for the paper for detail that i was paying for get car out but no respond or info and keep asking for the payment for the car i just pay on XX/XX/XXXX and my due date is XXXX so i ask them to change my due date they said no. i didn't ask for low interest i ask for due date after repo my car. i was moving to my bro 's house. 1st time that i was late payment should be avoid repo because my phone lost and i protect by victim witness assistance.
12/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91401
Web
I have never had and or signed a loan with either parties, i have never signed with my signature with this company of any loan and or any terms, the old ownership of the dealership no longer there to resolve issue, i am preparing a lawsuit for small claims court for violation of several fcra and fdcpa violations, i am giving company 30 days removal of item otherwise will proceed forward with lawsuit with damages caused to me.
03/10/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 91206
Web
I've recently checked my credit report from XXXX and XXXX and I was shocked to see a previously deleted fraudulent accounts were reinserted back to my credit file. The XXXX XXXX XXXX fraudulent account ( Acc no : XXXX ) and Grandview Financial Services ( Acc no : XXXX ) were disputed and deleted in XX/XX/2020. However, XXXX and XXXX reinserted the fraudulent accounts after a month without notifying me.
04/08/2022 Yes
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 935XX
Web
An account for a loan of a vechile was opened fraudulately XXXX my name from a grand view finacial company and now is XXXX my credit report for XXXX owed. Ive never even tried to get a car loan I've always purchased my used vechiles outright with cash. I've disputed this account several times and have gotten no where.
10/29/2018 Yes
  • Vehicle loan or lease
  • Lease
  • Struggling to pay your loan
  • Lender trying to repossess or disable the vehicle
  • CA
  • 90063
Web
My financial lender calls about ten times a day. They have called everyone on my reference telling that I need to pay when the due date on the bill says. They have even called my boss. This happens on a daily basis at least ten times a day. I m scared my boss will fire me.
09/18/2023 Yes
  • Vehicle loan or lease
  • Lease
  • Managing the loan or lease
  • Problem with fees charged
  • CA
  • 91405
Web
So me and my wife realize that we were paying and paying our monthly payments for our car and realize that the payment was not reducing so thats when we started asking why and how. We are over past due on what we owed, but they say we still owe way more.
02/04/2020 Yes
  • Vehicle loan or lease
  • Lease
  • Getting a loan or lease
  • Fraudulent loan
  • CA
  • 91352
Web
I AM A VICTIM OF AN IDENTITY THEFT, I HAVE SUBMITTED MY IDENTITY THEFT REPORT TO GRANDVIEW FINANCIAL NUMEROUS TIMES, I HAVE ALSO REACHED OUT TO XXXX NUMEROUS TIMES. THIS ACCOUNT WAS OPENED MAINTAINED WITHOUT MY KNOWLEDGE. THIS IS A FRAUDULENT ACCOUNT.
08/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Confusing or missing disclosures
  • CA
  • 902XX
Web
My credit reports is no correct
04/10/2022 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • CA
  • 91801
Web
07/30/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91411
Web
07/30/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91411
Web
07/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90027
Web
07/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90027
Web
06/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90027
Web
06/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90027
Web
06/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91411
Web
02/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91401
Web Servicemember
02/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91401
Web
01/25/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Billing problem
  • CA
  • 90042
Web