| 12/14/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
Servicemember |
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On XX/XX/2016 a call was made to XXXX for the repair of a XXXX oven. I provided my credit card information and was charged {$240.00}. The agent who took the information stated that our service rep from your local area will call a day before with a time to confirm, to come out to service your microwave. The agent stated the service Rep as XXXX XXXX XXXX who is assigned to do the repairs. Also discussed during the conversation was what the fee would be for diagnosis and or repair with a 2 month warranty if repairs were performed. I stated that someone will be available on XX/XX/XXXX between the hours of XXXX to XXXX. I then provide the agent the home phone number and my daughter 's cell phone number. He then stated that the local service rep will call to confirm a time they will be coming out to your home for repairs.
XX/XX/2016 no service call received XXXX XXXX, 2016 no service rep call nor did they come perform repair.
XX/XX/2016 Approx XXXX called XXXX to complain about a no show from the service Rep XXXX XXXX XXXX. ( incident # XXXX ) I spoke to an agent name XXXX who also provide a contact number of XXXX Who stated they will close my case and send out a refund and apologized for the poor service.
XX/XX/2016 received a refund from XXXX in the amount of {$240.00}. ( ref bank credit card statement from XX/XX/XXXX ) XXXX XXXX, 2016 I received a letter in the mail for a service fee of {$98.00} from XXXX XXXX XXXX.
XX/XX/2016 I received a letter in the mail for a service fee of {$98.00} from XXXX XXXX XXXX.
XX/XX/2016 I called the XXXX and complain about receiving a bill for service that was not performed. The agent stated they would turnover the complaint to their Out of XXXX Department and someone should make follow up if need be.
XX/XX/XXXX received a collection notice from Golden State Collections LLC in the amount of {$100.00} on behalf of XXXX.
XX/XX/2016 I replied to the letter disputing the service fee to Golden State Collections LLC.
XX/XX/2016 Approx XXXX I called the XXXX/Out of Warranty Department , I spoke with an agent named XXXX ( XXXX ) about the letter and bill from XXXX. She stated I should not be getting a bill from them as the account was closed. She also stated she will get her manager involved to assist, I provide her my work telephone number as another possible contact because of the time difference. She provided me a link to send in the bill and collection letter, in which I did. She then stated that someone will be calling me the next day for a follow up ( Tuesday XX/XX/2016 ).
XX/XX/2016 I received no call from the XXXX.
XX/XX/2016 Approx XXXX I called the XXXX XXXX XXXX to follow-up, because I have not heard from a XXXX rep. I was connected with an agent named XXXX who stated that my case was closed and I should not be receiving any third party billing from XXXX XXXX XXXX. Agent XXXX went onto say that when the company refunded my service fee that was the end of our service with you.
She provided me with a case # ( XXXX ) and an incident # XXXX.
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| 09/11/2017 |
No |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Older American, Servicemember |
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On XXXX XXXX 2017 I received a letter from XXXX XXXX XXXX XXXX XXXX ( This company has terminated their business operations on XXXX XXXX 2017. This letter requested I pay an outstanding balance of {$25.00} or they would forward me to Golden State Collections on XXXX XXXX, 2017. I have all the back up material of my visits and the amount I paid for their services. I called and spoke to the only person left in the office on XXXX XXXX, 2017 and she pulled my filed and said I had a XXXX balance which was consistent with my records and with XXXX and XXXX XXXX XXXX. She said I should discard the letter and Apologized for the error. Today XXXX XXXX, 2017 I received a letter from Golden State Collections requesting I pay the {$25.00} plus {$0.00} and must be paid in full within 30 days they will obtain a judgement and serve it to me and report it to the Credit bureaus. I have called them and they have not returned my call. I informed them that XXXX XXXX verified that I did not owe any more money to them on XXXX XXXX, 2017. Please let me know what to do as I always pay my bills at the time of service and XXXX or XXXX XXXX XXXX notify me if I own anything else and I also receive a bill for the excess and pay immediately. H E L P
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| 07/24/2018 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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I spoke to your company before and informed you that I am in dispute with the medical service provider and that you needed to validate this debt. This is NOT a request for " verification '' or proof of my mailing address, but a request for VALIDATION made pursuant to Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. This is NOT a request for " verification '' or proof of my mailing address, but a request for VALIDATION.. I respectfully request that your office provide me with competent evidence that I have any legal obligation to pay you and provide a detailed, plain and simple list ( not coded ) of any and all services or a line by line itemization report of charges. If your offices have reported invalidated information to any of the three major Credit Bureau 's ( XXXX, XXXX or XXXX ), said action might constitute fraud under both Federal and State Laws. If so please delete from collection. Ive had Medicare insurance for the past 18 years.
Thank You
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| 02/27/2016 |
Yes |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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Hi, I found a collection debt on XXXX XXXX and wanted to pay it off. I 've called the collection company twice now to ask for the bill, so I may pay the debt. The XXXX person I talked to said she will send via mail and the XXXX person I spoke to said they 'll have to figure it out and that the XXXX person should n't have told me they would send a bill. I am not sure why they are withholding the bill but I would like this off my record as soon as possible. It has been a month since my first contact with them. How do I pay this off?
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| 04/14/2017 |
Yes |
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- Incorrect information on credit report
- Account status
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Web |
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I am being XXXX hit on my credit report from this account - State Collections and also the judgement/ I called State collections and talked to XXXX XXXX on XXXX 17 @ XXXX and she said " We only collect the payment and the judgement is a different thing and that it wont only come off or only be seen by one hit unless its paid in full ''
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| 02/03/2016 |
No |
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- Disclosure verification of debt
- Right to dispute notice not received
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Web |
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I contacted Golden State Collections LLC after I discovered a debt on my credit from them. I have sent them XXXX certified letters thus far and I have not received a response and the account is still on my credit. It has been 3 months since I have wrote to them, the last letter was sent on XXXX XXXX.
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| 08/13/2016 |
No |
- Debt collection
- Non-federal student loan
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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This was a medical bill should have been billed to medical insurance.
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| 06/30/2020 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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Referral |
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| 01/08/2018 |
Yes |
- Debt collection
- Other debt
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- Communication tactics
- You told them to stop contacting you, but they keep trying
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Web |
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| 05/13/2017 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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| 03/07/2017 |
No |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Phone |
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| 11/30/2016 |
No |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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| 10/24/2016 |
No |
- Debt collection
- I do not know
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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| 08/02/2016 |
Yes |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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| 06/13/2016 |
No |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
Servicemember |
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| 02/18/2016 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt was paid
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Postal mail |
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| 02/18/2015 |
Yes |
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- Improper contact or sharing of info
- Talked to a third party about my debt
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Web |
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