Global Payments Check Services, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/19/2018 Yes
  • Checking or savings account
  • Other banking product or service
  • Problem with a lender or other company charging your account
  • Can't stop withdrawals from your account
  • NY
  • 127XX
Web
I am writing with regard to the XXXX XXXX and Global with Deceptive CASH ADVANCE PRACTICES. I am XXXX and recently my younger sister XXXX. I have been to the XXXX not often but many times take a ride from My neighbor to use their ATMs. Upon going there all the ATM machines were temporarily disabled. I was instructed that I could go to the cashier and instead of paying a {$4.00} fee I could pay {$1.00} and take money out. They asked for my debit card and told me I was eligible for up to {$500.00}. I was surprised that I was even able to get that as I live on {$840.00} a month. In addition I was illegally evicted and lost everything I own which I will attach. I took several withdrawals and kept checking my balance. Every time I check my balance it was under {$500.00}. I went to stop my credit line I have the receipts the clerk ID number and asked to stop the credit line when it was at {$400.00} and a four dollar charge. The cashier responded with she did not know how to do this. I asked to speak to a manager she spoke to someone in the doorway and told me to call XXXX which has to do with their ATMs not with their collections. I was very concerned called my bank immediately to do a STOP PAYMENT ; Only to find out when I called their company Global and spoke to a supervisor name XXXX that it is a rotating line of credit or they don't call it a line of credit something an E check and they give you {$500.00} a week therefore I had no idea that I surpassed my limits as I take a lot of medication and when I asked to stop it they said they did not know how nor did their manager. In addition every time I checked the balance I was under the limit. XXXX, Supervisor at Global who I spoke to expressed her apologies and stated that they are definitely trained to know how to stop this. They are trained to disclose that it is {$500.00} a week which I had no clue or I would have taken XXXX XXXX and declare bankruptcy if I was planning to do something crooked. XXXX Had the collection agency stop calling and writing me. Although I put stop payments I had agreed to pay {$400.00} as I agreed to take a one time amount out for {$1.00} charge instead of {$4.00} at the ATM .I was unaware that they had collected this money along with almost triple the amount as they were adding money and not telling me that I had surpassed the {$500.00} and I had no clue that it was XXXX a week. I have tried everything but everything is automated and it is impossible to reach anyone in a position of authority. Each one GLOBAL WHO DECIDES TO REPLENISH YOUR CASH ADVANCE WITHOUT TELLING YOU AND THE XXXX XXXX XXXX THE CASHIER MANAGER XXXX FIRST TRIED TO BLAME IT ON THE " New inexperienced cashier, '' and both do not resolve nor offer a solution. My rent check just bounced, car insurance.. I am asking for your help as this is deceptive and fraudulent I have all the bank statements and the E Check receipts. They were actually clever as they requested my debit card and the account number Which enabled them to take the little money I had in a Custodial account for my daughter as well as directly debiting from my checking. Please contact me XXXX XXXX XXXX
04/10/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • 955XX
Web
On XXXX XXXX I had a NSF check with the XXXX XXXX Co Op. I have been a member for almost 15 years and assumed that it would be resubmitted to my bank account a XXXX time, as is industry practice. I waited patiently to hear back from the Co Op if there was a problem, had the money in my account and even addressed this with my Credit Union. They admitted that the Co Op is a pain. As of 3 days ago I found out that I was on bad check list in view of all the employees who work at the check stand. At no time did anyone inform me of the protocol or policy put in place nor has it been posted for any of the members to see. I was told that the sticker, Global Payment provided, placed on the check registers was sufficient. I informed the Co Op CEO that I need glasses and for the most part people do not look at the Cash Register going through line their focus is the groceries, Checker, and paying for the goods. I also informed her using that location to educate members was inappropriate and it should be posted in view at the Customer Service desk or on the Bulletin Board where they are asking for Customer/member feedback. At no time was I ever informed in writing or in person of my rights and timelines to remedy the situation. XXXX XXXX, CEO, informed that the check was sent XXXX XXXX to Global Payments. Global Payments informed me today that they received it XXXX XXXX and sent a letter out that day, which I have not received yet, and on XXXX XXXX they ran my check through the account again which bounced again since we do not have overdraft. I had the monies there for over a month and a half. I let the CEO know that they made the process more difficult because if I had known what the policy was I would have been there the next day to remedy the situation and actually offered to pay for the check. I want to know where my rights are so situations like this can be prevented in the future. I will be attending a Board meeting to let the Co Op know that they are member organization and part of the mission statement is to educate their members and to include them in their policy decisions. I take responsibility for reasonable fees but I feel the XXXX XXXX Co Op was negligent in informing me on a timely basis of the problem, in fact, sitting on it for six weeks, and denied me the ability to remedy the check within a reasonable timeframe and then escalated the situation. What are the laws regulating Check Collection agencies? Should I have received a letter giving me a chance to remedy the situation directly sooner? What authority has a XXXX XXXX XXXX to resubmit a NSF check?
10/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75126
Web
This complaint is regarding Global Payment Check claims I have a charged off, closed account in the amount of {$120.00} that was apparently opened XX/XX/2013. I am writing to advise you that Global Payments Check is in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which prohibits a debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. After researching Global Payment Check on the Texas Secretary of State debt collector website I have found that Global Payment Check is not bonded in the state of Texas. I am requesting Global Payment Check immediately delete this entry with all credit reporting agencies they are reporting this entry to due to being in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. The TEXAS DEBT COLLECTION ACT ( TDCA ) defines a debt collector as any person who directly or indirectly engages in debt collection and further applies to creditors attempting to collect their own debts. TEX. FIN. CODE 392.001 ( 3 ). Furthermore, Sec. 392.301 ( a ) ( 4 ) of the TEX. FIN. CODE prohibits threatening to sell or assign to another the obligation of the consumer and falsely representing that the result of the sale or assignment would be that the consumer would lose a defense to the consumer debt or would be subject to illegal collection attempts.
09/13/2017 Yes
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Other transaction problem
  • CA
  • 95747
Web
On XXXX XXXX 2017, I authorized an electronic bank transfer from XXXX XXXX XXXX XXXX for {$300.00}. XXXX 's charged me {$4.00} for the service and they gave me {$300.00}. So, {$300.00} was taken out of my checking account. Later, I discovered on my bank statement another {$300.00} ( exactly, no service charge ) from the adjacent casino, XXXX, referencing the same bank transfer number from XXXX 's ( XXXX ). I did not request this transfer, nor did I receive {$300.00} from XXXX. I disputed the charge from my bank, and the XXXX XXXX XXXX investigation determined that it was in error or an intentional criminal act. XXXX XXXX XXXX credited my account for {$300.00} and sent me a letter memorializing the results of their investigation. Since then, however, I have gotten over a dozen phone calls and two letters from a debt collection company calling themselves Global Payments Check Services out of XXXX IL, XXXX. XXXX XXXX, XXXX ( XXXX ) XXXX. They are demanding I pay them {$320.00} or they will ruin my credit and threaten my SS number. I told them on the phone and wrote a letter explaining that I did not authorize nor receive any money from XXXX XXXX and to stop harassing me. They have never stopped.
06/26/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • VA
  • 23669
Web
My husband and I had a dental visit at XXXX XXXX on XXXX XXXX , 2017 and o ur bill was {$230.00}. We wrote a check ( # XXXX ) for the amount ; they did automatic debt and the check was cleared. In fact the check was process because it was on my bank statement for XXXX XXXX , 2017. To veri fy all transaction was managed well. I visited my bank and information was confirmed. I then visited XXXX XXXX with all of my documents and they indicated to me that the check was processed and there is no problem. Yet, the company listed below has been call and sending let ters ( harassing me to pay the bill again. They have even threaten that they will send it a collection agency. Global Payments Check Services , Inc . XXXX XXXX XXXX XXXX , Il XXXX XXXX XXXX was not familiar with this company, when I visited their offices. I am not sure their relationship with XXXX XXXX . What I am sure is that the bill has been paid in full. I have said this to XXXX Payment ; fax them information and the threats continues. I need help with this situation. XXXX XXXX XXXX
12/28/2015 Yes
  • Other financial service
  • Check cashing
  • Fraud or scam
  • NJ
  • 07003
Web
when making a purchase at XXXX in XXXX nj, I wrote a check. XXXX contact global payments check services inc for authorization, they declined authorization without reason. I contacted Global who refused to give a reason and informed me they also ran credit checks for check authorizations. Global never asked for authorization or permission to run my credit. Global also acts as a Credit Reporting Agency and collects their own info on people which they base their authorizations on. They refuse to give reasons for declining a check and says they do not correct any info because they do not speak to individuals when they decline to authorize a check. Global Payments Check Services Inc. needs to be investigated for their collection of info and compiling of credit reports that they base their decisions on. Global Payments Check services Inc should be fined for the unauthorized credit checks they run when contacted for a check authorization. Global Payments Check Services Inc appears to be trying to circumvent laws and regulations when it comes to consumer laws.
02/17/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • IA
  • 52001
Web
This was a credit card that was taken out in XXXX 2010. Now I am interested in paying off the debt. {$130.00} and {$50.00}. Having difficult finding out which party is the debt through. From my credit report, I google Global Payments to find out the number - there were XXXX phone numbers listed - Then called the original debt person at XXXX XXXX XXXX - and talked with XXXX XXXX in finance XXXX XXXX XXXX she gave me the VIP Card holders number- XXXX XXXX XXXX - When I called that number - the account was sold to XXXX - XXXX XXXX XXXX. When I talked to XXXX XXXX, they shared they did not have the account. ( It was shared that XXXX was no longer working with XXXX XXXX in XXXX, IA ) I called the VIP Cardholders again, and could not find me in the system - I called XXXX XXXX - XXXX XXXX told me to call the VIP Cardholders again. At this time, I felt like I was on a carousel trying to settle a debt and improve my credit status.
10/04/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NJ
  • 08902
Web
global check services used an invalid account # in XXXX on the XXXX online gaming site I nerver heard of them and they charged me fee 's three of them XXXX on XX/XX/2018 XXXX on XX/XX/2018 ,XXXX on XX/XX/2018 i had money in my account to cover the charges I RECEIVED three letters in XXXX tried to pay what i owe they charged off the account it affected my credit history they say tried contact me by phone they did not send me any more corespondence in XXXX a XXXXXXXX XXXX XXXXXXXX XXXX XXXX contacted me say i owe them XXXX i thought that may be a scam they called me XX/XX/2018 they offered me to pay XXXX i say no called them back an told them to send me a validation notice they said no agree to pay XXXX.
01/20/2019 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • PA
  • 19601
Web
Global payment check services. has added three charge off accts to.my credit reports.XXXX credit report # XXXX on XX/XX/XXXX I received my report. They first reported on XX/XX/XXXX I had no knowledge of any account with them or their clients. Date opened XXXX XXXXchargeoff date XX/XX/XXXX. For XXXX acct # XXXX I LOTTERY IS THE SUPPOSED CLIENTS. NEVER IN MY LIFE HAVE USED THAT SERVICE. TWO MORE CHARGE OFFS SAME CLIENT AS PA I.LOTTERY THE OTHER IS XXXX XXXX.i never used that service as well. This is all fake and definitely not mine all three. The company harasses me but Will not listen to me and my verification of false accusations they caused my credit score to.drop 165 points
11/25/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30087
Web
I have a negative account from this company XXXX XXXX XXXX for {$1100.00} it says the original creditor is 'XXXX XXXX XXXX XXXX ' on my XXXX and XXXX credit reports i do n't know where this is from whenever ive tried to contact the company to get verification of this debt i get no response ive tried disputing it to get verification of this debt in writing but still they refuse to comply i want this account removed off my credit reports as they can not verify this debt with me and never notified me about it i dont even know what this negative account is
03/24/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 700XX
Web
This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
08/24/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • GA
  • 30083
Web
I have student loans reporting from 2004 which are repeating twice and should be off my report.Totals are XXXX for one and I have many XXXX tried calling and have written letters no reply .This loan are over 10 years old still reporting repeatedly to account.Please help me remove them.XXXX XXXX XXXX and XXXX XXXX XXXX.My loans were transferred which they should be removed for that purpose XXXX check was deleted off and they reported it back with a new starting date account was never mine and disputed it
10/07/2017 Yes
  • Debt collection
  • Credit card debt
  • Communication tactics
  • Frequent or repeated calls
  • MI
  • 493XX
Web
Hi I have a balance due with global payment check services which I 've been paying monthly as requested. My complaint is after my payment they call to see if I 'm going to send my next payment which is fine. But they called pretty much every day and hang up. Out of the several calls they might leave XXXX message but for the most of all they just call and hang up on me which from what I understand this is a violation of the fdcpa. Thank you much
10/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Other problem getting your report or credit score
  • KY
  • 42104
Web Older American
ON THREE DIFFERENT OCCASIONS AT THREE DIFFERENT BUSINESSES THIS YEAR I HAVE BEEN DENIED CHECK CASHING PRILEDGES AND EACH LOCATION HAVE REFERRED ME TO GLOBAL PAYMENTS GAMING SERVICES INC. I HAVE BEEN TRYING TO CONTACT GLOBAL PAYMENTS TO CORRECT MY ACCOUNT SINCE XX/XX/2018. ON SIX OCCASIONS I HAVE MAILED LETTERS, E-MAILS AND PHONE CALLS. GLOBAL HAS IGNORED MY REQUESTS AND HAS NOT RESPONDED WITH ME AT ALL.
05/09/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • XXXXX
Web
I pulled my credit report and noticed that XXXX XXXX XXXX are reporting negative information to the reporting agencies. This company is not licensed and bonded to do business in the state of Texas and should be removed immediately from my credit files with the credit bureaus. I have contacted them with no resolution. I am requesting this information be deleted immediately due to affecting my credit.
08/05/2019 Yes
  • Money transfer, virtual currency, or money service
  • Check cashing service
  • Problem with customer service
  • FL
  • 34953
Web Older American
On XX/XX/XXXX Sunday the Global Payments Gaming Services is denying me to have my personal checks cashed through their services at Gaming Establishments. When I asked why they are refusing to tell me. I haven't used their services since the XXXX 's and I satisfied all checks in the allotted time that was given at that time over 20 years almost ago!
08/03/2017 Yes
  • Money transfer, virtual currency, or money service
  • Mobile or digital wallet
  • Unauthorized transactions or other transaction problem
  • MI
  • 48214
Web
On X/XX/2017 Company : Global Payment deducted {$100.00} from a debit card that I never authorized for them to store. This was a debt that I would make Bi-weekly payments until it was paid off. The payment was taken out not only without my approval but from a card that was never authorized for them to keep on their records.
05/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • TX
  • 76179
Web
this debt was included in a chapter XXXX BK case # XXXX and this matter has already been addressed previously with the CFPB. this debt has been re-opened as a delinquent account and collection practices have assumed since the discharge of my BK. as a consumer I am protected and the debt has been discharged.
03/14/2019 Yes
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • MN
  • 55429
Web
XX/XX/2019 I told Global Payments Check Services, INC in XXXX, IL I would pay NSF return checks within the day time period from XX/XX/XXXX to XX/XX/2019. and to Stop calling me 8 times a day. Repeat back to back calls and leaving " Threaten Hang-Up Calls '' and harassment. Their number is ( XXXX ) XXXX.
12/13/2019 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • PA
  • 152XX
Web
Telephone scammer trying to get people to give them their account number by impersonating a debt collector. The number is ‭+XXXX XXXX XXXX and they won't stop calling via robo call. 5 times a week usually. The plays a pre-recorded message, claiming to be "Global Payments Check Services".
09/05/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 432XX
Web
GLOBAL PAYMENTS CHECK SE XXXX I was a victim of fraud and have attached the document from a ID thief case I have never done any business with GLOBAL PAYMENTS CHECK SE. Please delete this account from my credit report. This can be done by submitting a UDF form to all 3 credit bureaus.
10/21/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 919XX
Web
They overcharged me with team toon fee by XXXX dollars and the fee was paid each time they sent it a total of five tranctiona were paid for and they were the incorrect amount each time they originally corrected the amount but have taken it back and now are collecting a wrong amount.
03/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75056
Web
My name is XXXX ( XXXX ) XXXX, which is a very common name. The issue is this account is being reported to XXXX, XXXX and XXXX as delinquent and this reporting is negatively affecting my credit scores and preventing me from securing a mortgage loan to purchase a home.
12/24/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MT
  • 59601
Web
THIS IS A DUPLICATE ENTRY TO XXXX XXXX WHICH I ALREADY SUBMITTED A COMPLAINT REF XXXX. IT IS AGAINST THE FCRA TO DUPLICATE REPORT DEBT. SINCE THIS WAS SOMETHING THAT I ORDERED AND CANCELLED AND PAID ANYWAY AND SINCE IT IS A DUPLICATE IT NEEDS TO BE REMOVED
03/07/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 64055
Web
I called to get documation on the listed debt, There is no phone number listed on my XXXX credit report with the company, I sent a letter to the address to the address and have not received a response. I disputed through XXXX and the debt remains.
02/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • MN
  • 554XX
Web Servicemember
I am a victim of identity theft has never wrote a check anywhere in Illinois, but I have representatives from Global Payments Check Recovery Services , Inc., calling and harassing me about a debt, I do not owe. Someone has stole my identity.
04/26/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 776XX
Web
I been trying to get them to send me the original contract bearing my signature and their signature showing we have a contract showing I owe them money
12/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AL
  • 366XX
Web
XXXX credit reporting is reporting erroneous information after disputing them, they will not remove an closed account that's paid in full.
02/03/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75243
Web
Debt was not verified. There is no a contract with my signature. This is also a possible duplicate account.
12/31/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 77065
Web
This information was shared illegally ( third party ) without my informed and expressed consent
08/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • CA
  • XXXXX
Web
Global paymentts check collection account have no original creditor,. not compliance with FCRA
01/24/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91913
Web
attempt to collect the account does not belong to me
01/23/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • TX
  • 776XX
Web
we have a settlement and they wont pay me XXXX
01/06/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 155XX
Web
This was an unauthorized charge.
11/09/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07407
Web
09/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Other problem getting your report or credit score
  • FL
  • 33330
Web
08/28/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NJ
  • 07932
Web Servicemember
07/30/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • NY
  • 11226
Web
06/20/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33635
Web Servicemember
04/26/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07039
Web
04/04/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77706
Postal mail
03/19/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 44128
Web
03/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MI
  • 48331
Web
02/05/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91006
Web
08/15/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78681
Postal mail Older American
06/12/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
Phone
05/22/2018 Yes
  • Checking or savings account
  • Other banking product or service
  • Managing an account
  • Problem using a debit or ATM card
  • CA
  • 96056
Postal mail
05/10/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11520
Referral
03/30/2018 Yes
  • Checking or savings account
  • Checking account
  • Problem caused by your funds being low
  • Non-sufficient funds and associated fees
  • AR
  • 72701
Phone
01/09/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07071
Web
08/21/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70118
Web
08/08/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CA
  • 94301
Web
07/09/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30037
Web
05/18/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 48160
Postal mail
02/03/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75243
Web
01/12/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NY
  • 12839
Postal mail Servicemember
01/06/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92563
Web
10/23/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30032
Web
10/11/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CO
  • 80134
Web
08/05/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 91709
Postal mail
07/05/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75252
Web
04/27/2016 Yes
  • Consumer Loan
  • Personal line of credit
  • Problems when you are unable to pay
  • MS
  • 39576
Phone Older American
08/27/2015 Yes
  • Bank account or service
  • Other bank product/service
  • Making/receiving payments, sending money
  • SC
  • 29706
Referral
07/14/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Impersonated an attorney or official
  • MD
  • 21801
Web Servicemember
07/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • TX
  • 76131
Web
06/11/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 46052
Web
04/21/2015 Yes
  • Bank account or service
  • Checking account
  • Account opening, closing, or management
  • CA
  • 95834
Phone Servicemember
04/17/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 92677
Phone
03/17/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 37115
Web
03/07/2015 Yes
  • Other financial service
  • Check cashing
  • Customer service/Customer relations
  • GA
  • 30518
Web
02/13/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KY
  • 40222
Postal mail
11/30/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76018
Web
11/13/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • GA
  • 30101
Web
10/25/2014 Yes
  • Other financial service
  • Check cashing
  • Disclosures
  • MS
  • 39212
Web Servicemember
09/05/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95626
Web Older American
09/03/2014 Yes
  • Bank account or service
  • Other bank product/service
  • Using a debit or ATM card
  • OR
  • 97501
Web
08/28/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • SC
  • 29644
Web
07/29/2014 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • SC
  • 29644
Web
06/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NJ
  • 07306
Web
05/09/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • WA
  • 98387
Web
05/05/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • OK
  • 74134
Web