GLOBAL CLIENT SOLUTIONS, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/04/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33410	Web
I hired Global Client Solutions for debt consolidation and credit repair. XXXX XXXX of XXXX XXXX suddenly became my attorney representative. She promised me things that were different than what the contract stated, because the contract was just a formality. She pledged to do everything she could to help me. She never did a thing except pocket my money. The total debt was $ XXXX. The contract price was $ XXXX. They messed up and did n't send payment in to a creditor and I ended up getting a judgement against me for $ XXXX. That being said, I had already paid over $ 4K into it. So, I was now out $ XXXX. I called around XXXX of 2014 to get my " payoff quote, '' because I wanted to be out of debt and move on with my life. I found out that XXXX XXXX no longer worked there, in fact they had never heard of her, nothing had been paid or settled, all the money was gone to fees and the lady on the phone refused to send me anything in writing, but she wanted me to wire in thousands of dollars to fulfill my contract, which she told me was now $ XXXX. That 's the point that I knew all of my money was gone and that it was a scam. They had n't paid anything, nothing had been settled. The creditors were instructed to not contact me anymore, so I had no idea what was going on. Every time I called Global Client Solutions and asked for the status of progress on my accounts to be sent to me in writing, they said they would get the info to me and then never did. When I pulled my credit, the story was even worse. I was now out $ XXXX, my credit was absolutely ruined, I now had a judgment on my record that should have never been there and at this point still, my credit is so bad that I ca n't refinance my car, rent an apartment, get a job at a bank, etc ... I was trying to do the right thing by hiring an attorney to help me settle my debts. That money never went to the creditors and I never even knew for over a year that this was happening. The money I sent Global Client Solutions and XXXX XXXX, I could have used to pay necessary living expenses. One of the reasons why I wanted this service is because sometimes creditors say they will settle with you and refuse to put things in writing, so you pay them and they still say you owe money. So, I thought this service was going to straighten all of that out for me. They did none of it. I complained to the Florida XXXX against XXXX XXXX and they entered her into a diversion program. She never even notified me that she was no longer with Global Client Solutions, who has been in trouble with your institution before. I think that 's why she left, because Global Client Solutions got caught and she just took my money and ran. Secondly, I did complain to the Attorney General in Florida and they told me about the CFPB going after Global Client Solutions in 2014 for the exact same thing as they did to me. I even filed an Identity Theft Report and went to the local police station to file a police report. I realized that by proxy, XXXX XXXX and Global Client Solutions used a scam to steal my identity and collect fees from me that were meant to pay my creditors. I was promised goods and services that I never received while she represented herself and Global Client Solutions to my creditors as my representative. To me that is a very sophisticated form of identity theft. I tried to get these items removed from my credit report, since I had paid for them, but they never received the monies that XXXX stole. The credit bureaus do n't recognize this scam as identity theft yet, because it is such a complete and sophisticated scam. I did n't realize for over a year that my creditors were n't getting paid, meanwhile my credit was ruined and I had no idea, because I was paying hundreds of dollars a month for a service headed by an attorney who had the utmost fiduciary duty to me to perform the tasks she promised to do. She deliberately stole from me and my life, not just my credit, has been ruined ( no car, no job, no house, no credibility ). We live in a world where credit dictates who we are and what we have access to. She took advantage of someone who was already struggling and I thought I was being proactive in trying to responsibly fix my financial troubles. What she did should have led to her disbarment, but this being the sophisticated scam that it is, she got away with a slap on the wrist.
05/15/2017	Yes	Checking or savings account Savings account	Managing an account Problem accessing account	CA 92653	Web
On X/XX/17 I s/w XXXX to change my address from my POB t o my home address. She assured me it was changed. I checked on line the next day to find she did n't do a good job w/abbreviating the info sinc e my street nam e is really long. I tried to fix it myself but does n't appear I could. The system said it sent an email to customer service. I called & s/w XXXX who 's ID # I did n't get. She was ruder than rude, did n't want to help, pretended she did n't understand one word of what I was saying & I eventually got tired of arguing with her. At XXXX XXXX PST I did n't have time for her attitude problems so I hung up on her. I called back & requested a supervisor from XXXX ID # XXXX She exemplified good customer service skills & transferred me to XXXX a supervisor. XXXX said she was shocked by XXXX 's attitude as she 's been there for 6 yrs. I suggested she 's been there too long & likely too comfortable & secure in her position. I requested she be fired. I 'm sure that did n't happen but she would 've deserved it. She promised I would n't experience that again. On X/X/17 I went to my POB to collect the mail to continue changing my address with whomever I missed. I found mail in that box from this co. after I changed my address & requested email notifications when statements were ready. I called & s/w XXXX ID # XXXX . I was on a headset on my cell phone. She sounded very drab, tired & uninterested in my needs or questions. She kept repeating herself, did n't tell me she could n't hear or understand me or that I had a bad connection. She just kept repeating what she thought I was calling about, then said that XXXX XXXX XXXX XXXX XXXX changed my address back to the POB in Global 's syst em, which I pointedly asked her how that was possible. She said she did n't know I had to call and ask them. XXXX XXXX XXXX has my current address, I changed it with them first so I still have no answer as to how or why XXXX XXXX XXXX could do something like that on Global 's systems. XXXX was useless. She was n't trying to help, told me that they do n't do e-statements or notify via email that my statement is ready, etc. I got an e-statement ema il from Global on X/XX/17 . Proving XXXX has no idea what she 's talking about nor did she really care. She was n't very helpful, I was on my way to work & tired of arguing with her. I requested a supervisor. She said " sure '' & left me on hold for a long period of time. By the time I got to work I hung up because she never bothered to come back to the line which was intentional. No one bothered to call back to follow up on my request or that call either. So the service level XXXX originally promised stating I would n't have this issue again was false. It happened again days after her & my pleasant conversation. I believe XXXX 's intentions were good but I believe it 's more of the quality of people they hire that lack integrity or ethics that 's the problem. I had no issues with XXXX or XXXX or even XXXX but XXXX and XXXX who both lack any customer service skills. I still believe both should be fired. Someone more deserving of the jobs should be put in their place & certainly with more gratitude at having a job should be in their chairs. I called XXXX XXXX XXXX who said they have no control over their customer service at Global. But they do! They hired them to be the keeper of the accounts used to pay off debts of their clients. So they are responsible, otherwise I would n't know who these people are. They are associated with XXXX XXXX . I can always file a complaint against XXXX too in order to bring about attention to the lack of ability to practice good customer service skills with this company. There are many ways to get the attention of the high ups through a series of complaint processes to alert the affiliates to what is going on. A threat to their profits may help to let them know they do n't get to treat people as they please without consequences. If Global does n't permanently resolve this customer service problem, I have several more agencies to file complaints with that will cause them a great deal of grief for quite some time. I can guarantee the high ups in their company will not be pleased and will do something about it.
04/13/2016	Yes	Other financial service Debt settlement	Fraud or scam	CA 92106	Web
Since XXXX XXXX XXXX XXXX XXXX I have had fees taken out of my bank account totaling {$2600.00} by Global Client Solutions ( I read CFPB took action against them ) for debt settlement services to help me settle a debt with XXXX XXXX XXXX bank and for credit repair services, which were never provided. This company obtained my information without my knowledge from XXXX XXXX a company that was helping me negotiate down debt as I was unemployed. I stopped hearing back from XXXX XXXX in XXXX and whenever I called I was transferred to XXXX XXXX XXXX Global Client Solutions/ XXXX/GCS/ XXXX . I was advised that the credit card account was so delinquent that I could go to jail or end up with hundreds of thousands in lawyer bills, but that I should n't worry as their company would help me. I believed them I was unemployed and vulnerable. Throughout the year I have asked for evidence of letters sent to the banks/credit card companies, I am told it can take up to 36 months, they get angry and get agressive on the phone, put me on hold to speak to a manager and they are never available when I keep pushing for evidence, many of the calls I made they claim have not existed ( even though they say each call is recorded ). I was also told that none of my paperwork from credit card companies/ credit reports and documents I sent them were received and I sent these several times, which has apparently delayed them getting a faster response from the credit card companies. Recently I put a stop payment on my account XXXX XXXX, as I finally realized they were committing fraud when I was sued directly by the credit card company XXXX XXXX and their XXXX XXXX law group in XXXX XXXX XXXX. I got legal advise regarding this during which my contract with Global Client Solutions was reviewed and it was confirmed that Global Client Solutions was committing fraud. I was advised to look for a lawsuit to add my name to so that I could see if I could recover this money, but meanwhile settle directly through the bank 's lawyer 's XXXX XXXX XXXX to avoid additional legal problems. When I called the law office I was told that a lawyer was representing me, I did not hire a lawyer, I told them that, but I was told they were only allowed to speak to him, all I could get was his name XXXX XXXX XXXX XXXX. I finally found this man ( XXXX XXXX, could not find his XXXX XXXX ) and when I called I was told he did not know who I was and that he was in real state! he was not a real lawyer, finally the law office allowed me to write a letter to say I was representing myself so that I could settle my debt and stop the lawsuit from happening. They were able to accept {$2000.00} in order to settle my account with the company. I no longer have money to get me by until I am employed. I have had irreparable damage done to my credit score, lost even more money, was sued, and suffered emotionally a great deal due to this. This company is still in business and they keep calling me to get more money from me since I placed the stop payment via my bank. I want to avoid this from happening to others like me, please help. This week when I spoke with Global Client Solutions I was told that if I pay them to reactivate my account they will give me the lawyer 's information that will represent me, they also say that to get my money back I would have to pay them again to reactivate my account. I demanded evidence again to show what they did to help settle my account with XXXX and again they said that I would have to pay them first to reactivate my account. I hope you can help add me to the lawsuit that you placed against them so that I can recover my money and help repair my financial problems. I am unemployed and I do not know what to do. Thank you my email is XXXXXXXXXXXX my number is XXXX. My address is XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX
06/28/2021	Yes	Checking or savings account Other banking product or service	Problem with a lender or other company charging your account Transaction was not authorized	NJ 08648	Web
In late XX/XX/XXXX I began the process of a Debt Settlement Program. I was instructed not to pay my debts enrolled in the program because it would give the company better leverage for negotiation. I was paying {$750.00} on the XXXX of every month beginning XX/XX/XXXX. In XXXX and XXXX, after fees were paid to the debt settlement program and Global client services, there was only {$130.00} in my dedicated account even though I paid {$1500.00} for those months. From XXXX through XXXX {$110.00} of the {$750.00} was added each month to my account. In nine months I had only {$850.00} available for debt negotiations after paying {$6500.00}. In those nine months {$5900.00} were paid as fees. The first negotiation and payment to a creditor occurred in XXXX. Payment was issued on XX/XX/XXXX and sent by overnight delivery. Obviously, the entity that benefited most was the debt settlement company. These upfront payments are illegal breaking the TSR laws. Many of these companies have stated that they are exempt. However, over and over the courts have found that they are not exempt and held them responsible. Payment processing companies like Global Client Solutions have been found responsible for releasing these payments knowing that upfront fees are illegal, even though they act as if they dont know that they are illegal. They also have knowledge when creditors have begun receiving payment since they are the ones issuing the payments. Global is already known to the CFPB who filed a case against them and their chief executives, XXXX and XXXX. A Stipulated Consent order was entered into for {>= $1,000,000} in redress penalties to CFPB as well as another {>= $1,000,000} in civil penalties to CFPB. Lengthy rules dealing with policy expectations, vetting of business affiliations, reporting to CFPB and monitoring by CFPB were involved. This occurred in XX/XX/XXXX. Global has disregarded all of the rules that they agreed to follow in the Consent Order, as my simple math illustrates. Global releases the payments. Their responsibility should be to the consumers who own the accounts. They need to follow the law and not make fee payments until the legal requirements are met. The law states that no advanced fees can be made until : 1.settlement negotiations are reached with the creditor ; 2.the settlement is agreed to by the customer ; and 3.at least one payment has been made to the creditor. As I stated previously, the first payment was made on XX/XX/XXXX by overnight delivery. You can view all of the payment activity on the attached record of my dedicated account with Global Client Solutions, beginning XX/XX/XXXX through XX/XX/XXXX when I closed my account. Their accounting can be difficult to follow : - A Retainer Fee of {$150.00} for two months, then {$100.00} for six months ; - An Administration Fee of {$89.00} for every month you are in the program ; and - A Service Fee of {$430.00}, which is 17 % of the entire debt enrolled in the program divided into 22 monthly payments. These fees should not have been released until the program had completed the negotiation with each creditor. Only when negotiations are completed for each debt, can fees for each debt be released. Global has blatantly disregarded the enforcement the CFPB enacted in XXXX. I am hopeful that there are ways to be sure that these payment processing organizations can be taught that complicity in breaking the law and setting customers up for failure is unacceptable and punishable. Thank you very much for your attention to this matter, XXXX XXXX
10/08/2015	Yes	Other financial service Debt settlement	Fraud or scam	NY 14424	Web	Older American
Global Client Solutions through XXXX XXXX XXXX contacted me last XXXX XXXX 2015 XXXX offering to settle my credit card debts of about {$18000.00} for a total of about {$12000.00} and a fee of {$900.00} for GCSXXXX. The amount I would have to pay them monthly for 20 months was {$630.00} which was to be deducted directly from my checking account on the XXXX of each month starting on XXXX XXXX, 2015. ( I realize that the total for 20 months would have come to over {$15000.00} and I do n't know why I did n't note this discrepancy earlier. ) They told me that my credit score ( then in the XXXX 's ) would take a hit for a few months. I agreed to these terms and immediately gave them over the phone the credit card names and numbers and the amounts owed to each credit card. They told me not to discuss anything with the card companies if they called but to refer the companies to GCS as representing me. They gave me the name and number of a " customer care person '' in XXXX, NJ and said to contact her with any questions. From that point on I simply did not answer the phone when I could see that it was from any source I did not know. I told the customer care person I was doing that. She said that was fine but I should fax or mail to her each regular mail communication I received from the card companies and not respond to the companies at all. I have sent her by regular mail every such communication I have received from those companies for the past six months or so as well as XXXX I received from a debt collection company, XXXX XXXX XXXX XXXX XXXX early this month. I have talked by phone with that customer care person several times over these six months and have asked for an accounting of what has happened to the moneys withdrawn from my checking account, totaling now {$3800.00}. She has said that GCS has to wait for the card companies to get anxious enough for GCS to be able to get the debt reduced. Yesterday I received an email from GCS saying that my monthly account statement is available online. When I tried to access it, I could n't. I called customer care, but the person was n't available. I left a message for her to call me back. She did n't. I looked up GCS on the internet and read all sorts of alarming things. Then I tried to call XXXX XXXX XXXX and speak with the men with whom I had spoken in XXXX. None of them were available and no one called me back. Then I called the debt collection company and settled XXXX of the card debts for 60 % of what the balance was and paid that directly. Then I looked up CFPB on the internet. And this is the result. I hope you can help me get back the money paid to GCS since they have done nothing for me. Thank you for your existence and for any help you can give me.
05/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 07111	Web
On XX/XX/XXXX Global Client Solutions reached out to us offering to consolidate our debt with the creditors. They told us they were going to use our monthly payments of XXXX US dollars to arrange payments to our creditors to pay off our debt at the end of 42 months since XX/XX/XXXX. On XX/XX/XXXX of XXXX we received a notice from the Superior Court of New Jersey that there was a lawsuit being conducted against us. As soon as we received this we contacted the Superior Court and notified them we have legal representations from Global Client Solutions of our contract and the payments being made. We then contacted Global Client Solutions and told them that we had a lawsuit against us. They told us we don't need to worry about it, don't contact anyone, and don't worry about answering because they'll take care of it. Also they said they're not giving us a legal representation of what's going on. A week after this contact, Global Client Solutions contacted us back and asked for XXXX US dollars for twelve months plus the amount we were already paying of XXXX US dollars. They told us by New Jersey law they could go to our bank account and our paychecks to take up to 10 % of the money they want. We answered to them " If we had this money, then we wouldn't have needed your service. '' This was ten months into the contract in which we were paying XXXX US dollars to accumulate to an amount of XXXX US dollars. So we asked them what they were doing with our money since nothing has changed with our debt. The only thing that was done was they made six monthly payments which accumulated to a total of XXXX US dollars to XXXX XXXX not including the XXXX US dollars. They told us as well the administration fee was XXXX US dollars. However, they told us the money is being used for our creditors but they didn't pay anything other than the XXXX US dollars. We contacted the creditors ( other than XXXX XXXX ) and asked them about our arrangements that Global Client Solutions made and they told us they weren't contacted by anyone to make any arrangements. Afterwards we went to an attorney he we had a meeting with in which he told us to stop paying Global Client Solutions because they're not going to provide us with the service they told us about. He also advised us to file bankruptcy for us. We went on with this as a solution to the problem. The attorney told us there is no hope of getting the remaining balance we lost back which is XXXX US dollars. There was a disbursement of XXXX US dollars to our creditors plus XXXX US dollars in administration fees to Global Client Solutions. So with those two amounts we now have XXXX US dollars we lost.
03/29/2023	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	IN 46311	Web	Older American
This complaint is for Global Client Solutions ( GCS ) /Global Holdings specifically as their being a party to collecting illegal fees for the debt resolution company XXXX XXXX XXXX ( formerly know as XXXX XXXX ) After terminating our program with XXXX we became aware of FTC and Consumer Protection and Telemarketing regulations that we did not know about before prohibiting the collection of advanced fees. The basis of the complaint stems from facts discovered for a formal complaint about XXXX engaged in the practice of collecting illegal upfront fees and other fees not associated with enrollment fees or settlement fees and GCS being a party to these transfers to them. Several documents were discovered that filed legal action and judgments against GCS in the past for such illegal business practices. Attached are ( 4 ) items, a formal complaint and judgment that were initiated by the CFPB in the past as an example that GCS has participated in this business practice in the past and a copy of their payment schedule from our XXXX program and a copy of the statement for the first 5 months showing the transfer of advanced fees being charged by XXXX. This complaint is because GCS is still participating ( with XXXX ) in this illegal business practice, knowingly and willfully aiding in the transfer of illegal funds to debt relief companies. As GCS was ordered to stop these kinds of business practices with debt resolution companies and with a detailed process for them to evaluate a debt resolution company, it is apparent that they have disregarded any legal order and are still knowingly and willfully engaged in the practice of assisting in the transfer of illegal fees as they were with our program from XXXX, XXXX to XXXX, XXXX. This statement being from the fact that XXXX has been shown ( by the Wyoming Supreme Court ) to be a debt resolution company and not exempt from any FTC, Telemarketing and Consumer Protection regulations as they are not a law firm or do business as such. As outlined in the ( attached ) previous complaint against GCS the activities associated with that case are identical to the activities we experienced with XXXX, XXXX.
01/30/2024	Yes	Debt or credit management Debt settlement	Charged upfront or unexpected fees	NE 693XX	Web
On XXXX, I entered into an agreement with XXXX XXXX XXXX to help me with debt consolidation for some of my credit cards. The first payment was made to them on XXXX for {$100.00} via automatic withdrawal from my bank account to Global Holdings LLC. Every 2 weeks thereafter, I paid {$93.00} until XXXX when my income dropped substantially, and I changed the withdrawal amount to {$50.00}. In XXXX, I had suspended the automatic withdrawal as I had medical expenses to take care of. I resumed the automatic withdrawal on XXXX for the amount of {$70.00}. I made 3 payments every 2 weeks and on XXXX I lost my job and had to suspend the payments again. I had to keep calling them to continue to suspend the payments due to lack of any income. On XXXX, I called to ask them about my accounts, how much I had paid in, and how much had been paid to my creditors. I was told that I had paid in a total of {$1000.00} and of that they had only paid XXXX XXXX {$50.00} and XXXX {$35.00}. The rest was in fees. I requested to speak to a manager and closed my account. The next day, I called and requested all of the information on my account, such as correspondence with my creditors and what they had been doing with all the rest of my money. Totaling {$990.00}. They refused to give me that. The following day XXXX, a manager named XXXX called me and tried to talk to me and wanted to explain things. I told him there was nothing to talk about and hung up. Later that day, I received an email from XXXX stating that due to the unfortunate circumstances they were going to refund me {$400.00} which he said was mailed on XXXX but I have yet to receive. That still does not explain what they did with the rest of the money totaling {$580.00}. They have mismanaged my money and I think they owe me more than {$400.00} after all of that time and only paying my creditors {$85.00}. They did in the past email on occasion to say that they were working with my other creditors, but I have seen no proof of that other than them saying so. I am asking for some help trying to resolve this matter please. Thank you for your time and consideration on this matter. Regards, XXXX XXXX XXXX
09/19/2022	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	TX 752XX	Web
I was in a Debt Consolidation program with XXXX XXXX, which they used Global holdings to debit all monthly payments. I completed the program and was due a refund in the amount of {$810.00}, check was issued through Global Holdings on XX/XX/2022. Wednesday XX/XX/2022 I received notification that mail was coming through the Informed Delivery through the United States Post Office, which tells you all the mail that is coming to you. I have waited for the check and nothing came. So on today on XX/XX/2022, I called Global Holdings and inquired about the check. I informed the XXXX at XXXX XXXX, that I received notification on Wednesday XX/XX/2022 that a check was coming. I explained the Post office sends notification on mail coming and that they scanned in the mail. I explained what is alarming to me, is that on the envelope it says " Payment Enclosed '', and that is letting people know it is a check inside. The lady said they do not put " Payment Enclosed ' on the envelope and I said yes you do. She said maybe the post office did not. I said this is coming from your office. I stated this is not safe to do, if you are issuing refunds and this is letting other know it is a check enclosed. I asked for a stop payment and she said she will place a stop payment and have them to deposit the funds to my account. I said this should have been done in the first place instead of a check. Then proceeded to tell me, I will be charged a stop payment fee of {$17.00}. I said the company placed on the envelope " Payment Enclosed '', which tells people it is a check inside. I am not sure what happened after the post office scanned it in, but Global Holdings never should place " Payment Enclosed '', when issuing a refund. That should be discreet as people are not honest in returning mail to the rightful owners. I should not be charged a stop payment fee if {$17.00} for mail they should have been discreet about. So, yes I am upset.
06/07/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	OH 45701	Web	Older American
I owed a large amount of money to XXXX 's and was unable to pay the full amount ( I believe it was owed over {$8000.00} ). Because of the problems, I signed up with XXXX XXXX XXXX to try and get this credit resolved. I was promised that if I made 29 payments to them, they would be able to negotiate and resolve my debt with XXXX. I signed up for this service in XXXX, XXXX and faithfully made $ XXXX monthly payments for the 29 months. XXXX XXXX signed me up with Global Client Solutions to handle my money but I think they may be one in the same, I do not know. My last payment was made in XXXX, XXXX. I heard nothing more from anyone until this past month when out of the blue, I got a check from Global Solutions for {$2600.00} and was told to deposit it and they ( XXXX XXXX ) would arrange for it to be debited to my XXXX account. I became suspicious at that point and did not deposit the money and cancelled the authorization and debit. I then contacted my local legal services office and they were able to get a copy of my account showing that I made 29 monthly payments of {$150.00} for a total of {$4300.00}. The {$2600.00} check represented a return of my money that I had deposited less their transaction fees and customer fees. I then learned after contacting XXXX that the check for {$2600.00}, if it had been debited and paid to XXXX, was not a payment in full but a partial payment and that none of my debt to XXXX had been negotiated down. I believe that they just took my money and never did anything they promised. I think they should give me back the fees they took, {$1600.00} ( {$4300.00} - $ XXXX {$1600.00} ), and they should not be allowed to take advantage of other people this way. I am elderly person whose only income is social security. I did not understand that they were taking advantage of me until this month.
07/09/2018	Yes	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX 78040	Web
Good afternoon, back in XX/XX/2013, both my husband and I enrolled in a debt solution program with XXXX XXXX and global client solutions. our debt totaled XXXX together of which XXXX was my debt at the time. I was advised to let all my accounts go into collections so that we could make a better deal. I submitted copies of our drivers license, social securities for both of us as well as all statements from all our creditors and our banking information. The calls from angry collectors began coming in at all hours of the day. I set up a monthly withdrawal to global client solutions from our checking account. Things didn't seem to be progressing even after making the monthly payments and after months a stop payment had to be put into place. There was no turning back credit wise, because the damage was done and it now included late fees and ridiculously high balances. Last summer I came across an email from cfbp that a settlement would be issued to clients affected by the debt settlement. my husband was included in the small settlement and after much sacrifice is still to this day trying to pay off that debt. I however, received nothing. My debt sits untouched, and tarnished even after all theses years. I called the company in charge of the settlement several times last year and they said all they could do is create a profile for me and see what happens. Sadly nothing has happened. I contacted XXXX XXXX XXXX and they stated that they have purged all old documents and that staff has been completely changed. I am at a complete loss as to what to do. Many places of employment require credit checks and obviously it is something I cant yet overcome. This issue has caused me a great deal of stress and anxiety. I hope that I can get help to resolve this issue that has dragged on for way too long. Thank you.
12/15/2020	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	MI 49505	Web
Global Client Solutions ( company who processed my automatic payment transactions for a debt relief ) has automatically withdrawn an add'l payment from my checking account I did not authorize ( nor was I notified ) after my debt was confirmed settled with XXXX XXXX XXXX. I have graduated from the XXXX XXXX XXXX program back in XXXX in which the company, Global Client Solutions has been handling the transactions with autopayments through my checking account. I was told by XXXX XXXX XXXX in XXXX that I graduated from the program and actually received a refund from GCS for overpayment in XXXX for a little over {$100.00}. There were no addl fees in XXXX and there is now a new transaction of {$120.00} was not expected and pending on my bank account today. I had no alerts or notifications from either these companies thus far and I was not anticipating the transaction nor was I told I had to cancel my account with GCS EVER. This is clearly a mistake as I have not had any transactions posted for XXXX payments since XX/XX/2020. I now have to stop into a bank branch today to dispute and to put a block on the payment. I would expect that XXXX XXXX XXXX and/or Global Client Solutions should pay for any overdraft fees or that XXXX can either stop the payment right away or waive the overdraft fees if I can not stop this in time. I also have a XXXX XXXX mortgage payment that should post today on this same account, potentially causing my mortgage payment to be late. I have NEVER received any notification that there would be any additional charges and have proof of my graduation from the debt relief company and can provide a compete list of transactions, dates as well as the refund I received for the overpayment at the end of my program when it was paid in full.
02/07/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11229	Web
My name is XXXX XXXX and i have recieved letter fromXXXX XXXX XXXX that they were offering to pay off my credit cards and resolve problem with banks within 1 month of our agreement, we agreed that i would pay them XXXX $ a month and they will contact banks and resolve all the late payments, after i made first payment, banks still were calling me and they were saying that, they never been contacted from XXXX XXXX XXXX, then i called this company and asked them why they didn't called banks, i recieved answer that i have to make 9 payments at least and after that they will contact banks, this wasn't agreement between us, then i called my bank, which i was using for automatic payments with this company and ask them to stop payments to them and opened a claim, bank gave me back XXXX $ and just received the decision after a week that bank is taking back XXXX $ charge and i have to close account to stop XXXX XXXX XXXX to charge my account, after that i started research about this company and it seems like 99 % of clients sued them and they seem like a scammers, i need to stop this company taking my money and also looking forward to take my money back what i paid them already, there was my claim about global client solution and it seems like they are contractors to each other, i knew that they were main company which was dealing with my banks but they responded and said that they only were taking XXXX $ of charge from ammount of XXXX $ and main company is XXXX XXXX XXXX, but my bank charge says different story that money was charged from global client solution, also Global client solution said in their letter that refunded XXXX $ to my account which is a lie and nothing was refunded on my account, please see attached files
05/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77598	Web
I had recently went through a divorce in which took on all of the debt and was falling behind on funds. So I recieved a spam email about Global Client Solutions and how they could help with negotiating with XXXX XXXX and XXXX. I was intrigued by what they claimed they can do so I replied to the email and a " Case Manager '' called me back. She told me that I could pay off my debt in just a few payments and I wanted the debt taken off quickly bc I was really going no where with XXXX XXXX, so I negotiated a {$530.00} +/- {$10.00} per month. So 4 months into the terms I called to verify how much funds were in the " Savings Account. '' And she told me {$800.00} and some change. I thought it was odd that I had paid over 2k and only {$800.00} was in the account, well I made 2 more payments, and called after my 6th payment to them and when they told me {$600.00} I felt defeated. I paid over {$3100.00} and only have {$600.00} to show for it. I am so broke right now, was looking for help and these people scammed me out of money that could have paid off my debt. I am -negative {$700.00} right now in my bank account, morgage and car notes are over due, and I have been scammed by this company. I'm writing because I cant be the only person who has complained about this and I need some help. I initially had 2 credit card debts that they handled, but ended up negotiating with them on the 4th month bc I was scared of XXXX taking me to court for $ XXXX. Do you know that I have almost paid the debt off by negotiating with XXXX on a bottom cost and payment plan. I was delt some pretty crummy cards and was looking for a financial relief company for help and this company practically robbed me out of the little money I had.
08/10/2016	Yes	Payday loan	Charged fees or interest I didn't expect	TN 381XX	Web
XXXX I started falling behind on XXXX payday loans.I got on the internet and started looking for a payday resolution company that could reduce my payments so that I could continue to pay and I wanted to pay because I did owe so I saw global client solutions and I called and got information about their program the man that I spoke to told me what to do and I did.the first thing he told me to do was close my account and I did and it cost me almost XXXX $ .he told me the program was either 8or9 months I pick which one I want and that they would stop the interest and split my payments in half and that they would set up me an account and hold my funds until they could reach a settlement with the lenders.I asked him would the lenders continue to call me once I hire them he told me no.I found that to be a lie very soon and when I called him about it after my second payment he got a attitude with me.I felt something was wrong then.well global took the case then they turn it over to XXXX XXXX they are the ones that are suppose to settle your account with the lenders but I kept getting letters about my loans saying they were not being paid on at all they debited my account for three months for XXXX which totaled XXXX they told me they had settled XXXX account for XXXX that was a lie they told me they were paying on my XXXX loan for XXXX only to find out they have paid no one I filed a complaint with FTC and since then I got a email saying I 'm not do a refund from larger consulting group because of all the fees.but global client sent me a courtesy check for XXXX for all fees paid to them.they advised me not to contact them any further only contact larger consulting.please help
07/17/2018	Yes	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	GA 307XX	Web
Me and my husband started getting help from Global client solutions back in XX/XX/2017. They told us that they would contact our creditors and no one should be calling and contacting me. Well the calls never stopped from any of my credit card companies. I contacted XXXX XXXX XXXX XXXX which is who I go through and also contacted global client solutions. They said that they had contacted them not to worry. We were told that how the program works that we would automatically draft a monthly payment and once we built up enough money in the account to pay off a debt they would contact our creditors and negotiate the price. We have been paying since XXXX and nothing has been paid and none of my creditors have been contacted. Now I tried to get out of the program but Global client solutions says I only have a balance of a little over 200.00 in my account which should be over 2000.00 which is enough to pay off a couple of our debts. Now they are saying that there were fees that we had to pay and that they are non refundable since they already did the work. They have not done any work. they have been taking our money and not paying off anything like we agreed to. Everytime I call I get placed on hold and no one ever answers. how do I get my money back? Now I have to start paying on my cards again and im so far behind because we now have the late fees and the interest since they haven't been paid in 8 months which outs us further behind. Not saying how bad it hurt our credit and we will never be able to catch back up especially if I cant get my full amount back.
08/12/2015	Yes	Other financial service Debt settlement	Excessive fees	MA 027XX	Web
I went into an agreement with Global Client Solutions to settle XXXX outstanding credit card debts however I did not realize that they would be only responsible for passing off the debt to a Law Firm while both companies would be collecting separate fees upfront. I expected to pay a fee for any service but ended up paying {$510.00} for an entire year before my XXXX settlement was reached and at which time I had to come up with {$1100.00} to enter the agreement with the creditor. They take the fees upfront before any settlement is reached which in turn makes a difficult situation even harder. They promised that they would settle the debt for XXXX % or less of the original amount however my XXXX settlement was actually XXXX % of the original amount which by then is equivalent to me paying the full amount only difference being I payed the other XXXX % in fees split between Global Client Services and XXXX XXXX XXXX. They did settle the XXXX of my XXXX cards for XXXX % of the original amount which is the only success story from this experience but they arrange things strategically so that they only do it at the end of month after they take their fees even though I wanted to settle earlier to avoid excessive fees. Its all set in their favor so they get as much fee from the client as possible. I was also charged Pay-By-Phone Fees by their partner company XXXX XXXX XXXX every time they arranged a settlement with the company representing my creditor. I was also charged a one time Non-Refundable Legal Deposit of {$500.00} the very first month.
10/19/2023	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	AR 724XX	Web
I have been working with XXXX XXXX Global Holdings LLC since XXXX to pay off the debt on my XXXX, XXXX XXXX and XXXX. On XX/XX/XXXX I did a one-time wire transfer payment to Global Holdings LLC per agreement, confirmation # XXXX in the amount of {$5800.00} to settle the two remaining credit cards, XXXX and XXXX Bank XXXX XXXX any remaining fees involved with XXXX XXXXGlobal Holdings LLC. I spoke with XXXX, along with several other representatives. There were to be NO more drafts out of my bank account. On XXXX, XXXX XXXX drafted another {$270.00} from my checking account, which I found out when I went to buy groceries and had no money in my account. I called Global Holdings right away, they were closed. When I called them on XXXX, I ultimately spoke to XXXX again, she said she would have to look at my account, she would put a stop to any further withdraws, but will have to have the department look into the draft and put in a XXXX and they will refund whatever amount is remaining after they look at their numbers. Throughout this entire program, the amount of fees and incidental charges that were done by Global comparative to what actually went to the Credit Card companies are quite askew, I feel as though I have been taken advantage of not only by excessive fees, but by additional withdraw from my bank account after a settlement agreement was made by both parties and I had wired the agreed amount of {$5800.00} to Global Holdings LLC per their direction on XXXX.
03/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TN 385XX	Web	Older American, Servicemember
I received this regarding there help. I filled all the paper work they required they even had woman come to my house for signature to begin the process. They have a connection to Global Client Solutions who was to make monthly withdrawal from my checking every month I was told they charge a small monthly fee, the law office was to take small monthly fee. They took a fee but far from small. I was told that I could access my account at any time I was finally able to access my account in XXXX and was shock at how money the law firm had taken and nothing had been done. I contacted them any revoke there permission to make any further withdrawals and to returm all my money.. A refund of {$950.00} was issued XXXX and another refund for bank fees was issued for {$79.00}. They kept {$1600.00} and they and have ignored all my request. I offered to settle for {$1200.00} and they again ignored my offer. I no longer will offer them a settlement offer I just want my total amount of money due me. I have emailed back and forth with XXXX XXXX and spoke on the phone once. XXXX XXXX XXXX, states that he is Non Lawyer but he is Practice Administrator and Director, XXXX XXXX XXXX for XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX. Upon checking I did that he has worked for many debt settlement companies I tried everything to get my money back but XXXX has stead fast refused to give it back and has broken contact
06/22/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	WA XXXXX	Web	Servicemember
Due to a horrible divorce and over {$42000.00} in atty fees I found myself scrambling to find ways to pay the attorneys ; high interest/no collateral 'predatory ' lenders seemed to be the only choice and the last resort. In XX/XX/2017 I contacted XXXX XXXX XXXX XXXX about 'Debt Relief. ' PLEASE NOTE : All monies go through Global Client Solutions LLC ( GCS ). I saw an ad that claimed XXXX ( GCS LLC ) could negotiate with high interest lenders and reach workable 'settlements ' so that clients could avoid bankruptcy and/or receive legal protection from judgements and other adverse court actions. Although XXXX ( GCS ) has settled with one of the major lenders there isn't enough money left to attempt a 'settlement ' with either of the remaining lenders. I have been told by reps for XXXX ( they call themselves 'para-legals ' ) " if you want more done, you'll have to pay more money! '' It 'seems ' that the majority of my {$680.00} per month payment goes to XXXX ( namely GCS ) and NOT to any creditor! I would also like to point out that I am a XXXX XXXX XXXX XXXX veteran living on a VA and an XXXX monthly check ... there is NO MORE MONEY! I've fallen into a vicious cycle of predatory lenders and even more predatory attorneys and the debt relief legal firm : XXXX XXXX XXXX XXXX and their collection parent or sister company : Global Client Solutions LLC..
03/24/2015	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	FL 324XX	Web	Older American
I received a phone call last week on XX/XX/XXXX and was told the company was Global Client Solutions. When I called the number back ( XXXX ), I got a recording that sounded as if they were saying " XXXX '' or something of that nature. I left my name and number, but never got a call back. Today, XXXX XXXX, I received a call from XXXX and XXXX. I called XXXX and was told the company they were representing was Global Solutions. They said I had borrowed money from XXXX XXXX, which I have never heard of and when I asked for more information they said I made a loan XX/XX/2011 and that they would settle it for {$430.00}. I told them I had never heard of XXXX XXXX and unless they could send me written confirmation that I had borrowed money and never paid it back, then I was not paying anybody anything. At this point, they hung up and would n't give me any more information. If I owe somebody some money they should be willing to give me documentation of the debt and prove I have never repaid it. The number that called me today ( XXXX ) called my home and also left a message with a friend of mine and I have no idea how they got that number. The number XXXX also left a message with my sister and I have no idea how they got her number. How can I make these people stop calling me if they wo n't give me any information to prove I owe money?
08/01/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CO 809XX	Web	Older American
I Signed With Global Client Solutions. Ran Across Your Court Case Dated XXXX XXXX, 2014 Where Global Client Solutions Illegally Collect Upfront Fees From Consumers.Also Consumers Ended Up Deeper In Debt Than When They Started. It Started With XXXXXXXXXXXX XXXX XXXX XXXX At ( XXXX ) XXXX ) XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX, Florida XXXX An Notery Public To My Home ( XXXX XXXX ) To Sign Papers. She Said Is An Independant Notery Pubic And Did'nt Use A Notery Stamp. We Never Received Any Paper Work From XXXX XXXX. I Noticed There Was Up Front Fees Of {$100.00} For 9 Months.I Called XXXX XXXX And He Stated It Would Go Into A Trust Fund And All My Credit Cards Would Be Paid Also. The Up Front Fees Were Going To ( XXXX XXXX XXXX XXXX ) At XXXXXXXXXXXX ( XXXX ) XXXX The Main I Reason I Caught This Was XXXX Never Gave The Name Of Who Was Going To Withdraw The Money From The Bank. That 's When Researhed Global Client Solutions. ( Total Enrolled Debt : {$10000.00} ) ( Estimated Program Length : 32 Months ) ( Monthly Payments {$290.00} Date : XXXX ) My Name Is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Co XXXX. Phone # XXXX. Last Question Am I In Deep XXXX? Also When You Multiply {$290.00} X 32 Months Comes Out To {$9300.00} Not {$10000.00} Where Did {$1200.00} Go? I Need To Know If They Are Legit! Help Please
02/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NV 89139	Web	Servicemember
I enrolled in a Debt settlement Program Called XXXX XXXX XXXX located in XXXX California and they Transfer all the Obligation to Global Client Solution LLC located in Oklahoma the Global Client solution are the one who process the payments and charges fee. the Global Client solution has contracted the XXXX XXXX XXXX to settle the debt. but they failed to settle 8 Credit card they only settle 4 of it. out of 36 months contract which I paid {$350.00} monthly started to be withdrawn from my bank since XXXX XXXX, I completed the payment of 36 months which I fulfilled the obligation on XXXX XXXX because of their upfront fees and excessive fee my funds was shorted so they can't settle my 4 other debts I paid a total amount of {$12000.00} which came from my husband 's XXXX payment from His Military service now they want me to continue to pay so they can settle the 4 other debt which is out of the agreed contract they took almost {$6000.00} just a fee now I don't know what to do I don't have Job to pay them which they demand an extension they are the one who failed to settle the debt in timely manner my job is to fulfill a contract to pay them I can't give them any more money out of my pocket so they can settle the rest of my debt.
08/17/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	PA 17603	Web	Older American
A relative recommended that I contact Global Client Solutions to settle two credit card accounts totaling XXXX. I am XXXX years and don't speak or understand English. When I called Global Client Solutions ( on XX/XX/XXXX ), someone set up a payment plan for the two credit card accounts. I thought that they would be paid off within 4 years. They told me to pay {$280.00} each month, and a bank debit process was done. I was mailed an Account Agreement and Application form, which was in English. There were instructions to sign where the arrow was on each document. I made payments from XX/XX/XXXX through XX/XX/XXXX. I paid {$2200.00} during that time. On XX/XX/XXXX Global Client Solutions mailed me an Account Activity Statement. Looking over that statement, I came to realize that my account balance is only {$450.00}, with no money being paid to the two credicat card accounts. The rest of my deposits went to " customer and transaction fees ''. I believe that I was taken advantage of because of my language and age. I would not have agreed to this if I understood that I'd be paying over {$200.00} in monthly fees with nothing being done to settle my debts. My only income is from Social Security, and I live in subsidized housing.
04/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	KY 42431	Web
I went through the help of a debt consolidation company, XXXX XXXX to help with the overwhelming debt I incurred over the years. The payments went smooth and everything was paid on time. My XXXX mega group account was from original balance of {$2700.00} to the settlement amount of {$1000.00}, and was paid off and resolved in XXXX of XXXX. That account was taken out in XXXX of XXXX. Starting in XXXX I started getting letters in the mail that the account was charged off and sent to a collections agency. I've disputed the information and requested a payoff letter from XXXX to which they have never provided. I disputed it with XXXX XXXX and XXXX where the collection letters came from. They said that my information wasn't enough to prove that it was paid off when I have the literal receipts of payment. XXXX has been no help in resolving the issue. I have called dozens of times and each time they say they will request a payoff letter from XXXX. No one has ever updated me on the issue. No one has helped me get this resolved. I paid to have this company help and it was made worse by their lack of follow through with the creditors that they deal with.
11/08/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 78040	Web
My wife and I were victims of fraud committed by global client solutions. I had approximately twenty accounts go into collections because of them. They charge us a fee and made a promise to help us with a debt consolidation. They did not do anything and because of that, I fell into a lot of bad debt. I tried fixing the accounts but they just wanted part or all of the money that was owed. It was too much and so I only fixed what I could and the rest went into collections. I have been paying collection agencies and making settlements but they have not updated the credit reports. I see a lot of negative remarks that are not suppose to be there. Before global client solutions my accounts were in good standings and global client solutions ruined my credit. I need it fixed or eliminated. The accounts that I already paid should be erased, I did not recklessly do this, the company that I trusted to do a job ruined me and my wife. I need to know what to do or how you all can help me. Like I said, the accounts have payment arrangements but they are not getting updated in the three credit bureaus. Please help.
11/05/2015	Yes	Other financial service Debt settlement	Excessive fees	IL 60659	Web
I signed up with the XXXX law Group in XX/XX/XXXX 2012. I was promised that they would have me debt free in 42 months. Although they did settle a bunch of my accounts, they did not settle everything, and I was forced to open a Global Client Solutions account and allow them to make monthly withdrawals. When I looked at my balances, it was obvious that I was paying way more in fees to GCS and XXXX than to my creditors. I paid in a total of {$25000.00} and about {$12000.00} was retained by GCS XXXX as fees. I think this is illegal. When I complained to GCS about the fees they insisted that XXXX was taking the fees, not them. I am not getting a straight answer out of anyone. They were supposed to only take 15 % of the money they saved me, but they took almost 50 % of the monies I paid in. I am unable to upload my supporting documentation but if you will email me a direct email address I will forward the correspondence to you. They made all kinds of bogus claims that I added new accounts, etc., which I never did. Also GCS is denying any responsibility for the fees charged and pitched me back XXXX.
08/14/2017	Yes	Student loan Private student loan	Struggling to repay your loan Problem lowering your monthly payments	OH 45013	Web
XXXX XXXX split off their service provider to XXXX in XXXX, knowing that the public service forgiveness program was started. In doing so this company did not participate in this program. I had been making payment to sallie mae and XXXX for almost 6 years or so starting in XXXX until I found out that XXXX did not participate. I am eligible for public service forgiveness, working for 23 years for a XXXX. In steps XXXX through Global Client Soultions who solicited me. They said the had a program that would allow me to be eligible for loan forgiveness. But they had to charge me {$250.00} dollars! XXXX XXXX, XXXX XXXX an XXXX XXXX of XXXX total of {$770.00}. Had i stayed with XXXX XXXX at {$300.00} a month i would almost be paid off {$36000.00} With XXXX at {$380.00} based on 25 years 300 payments {$110000.00}, restarted payment XXXX, 10 years after loan forgiveness 120 payment {$380.00} = {$46000.00} I will be retiring in 7 years still paying for corporate greed an deceptiveness. I have been lied to, charged for something that is free but that was never said and mislead by all companies involved.
12/02/2023	Yes	Debt or credit management Debt settlement	Didn't provide services promised	NY 119XX	Web
To Whom it may Concern, Please be advised that I am writing to you in regards to XXXX XXXX XXXX. I signed up with them to consolidate my credit card debt, as was explained to me by telephone. They explained to me that they would pay off my debt and I would pay them 1 month sum. Its been 2 months since I signed with them and not only has my credit dropped substantially but they havent paid off my cards. I am not in a good way as I am on XXXX and have about XXXX XXXX between XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I looked up my account with them and it states that they do not have one for me and now there isnt even a working phone number to call and their website states temporarily closed. Please help me resolve this as I believe they are stealing my money and not doing what I was told they would and now my credit is completely messed up. They did not send anything for me to sign as I was told they were recording the call. Thank you for understanding and taking the time to read this and help me. I look forward to hearing from you soon. Sincerely, XXXX XXXX XXXX XXXX XXXX
08/15/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	UT 84401	Web	Older American, Servicemember
XXXX months ago I signed up with XXXX XXXX to assist me in resolving my debt crisis. XXXX XXXX uses as a financial management company called Global Holdings LLC. Today I noticed that a debt settlement with XXXX XXXX was settled for 50 % off what was owed. A monthly settlement payment to XXXX XXXX was to be paid {$200.00} monthly Only {$50.00} was sent to XXXX XXXX instead. Addition moneys was taken out twice to cover unspecified fees for Global Holdings in the amounts of {$690.00} and {$250.00} respectively. On a phone call to Global Holdings on XX/XX/2023, the agent could NOT give me a satisfactory reasons for taking two excessive fees from my account. Now they have told me if I continue to have the remittance from my bank for seven months, would result in a loan approval to cover more fees and all my debts. According to Global, My monthly withdrawal of {$370.00} from my checking account. is used by Global to increase my money amount with them. .Predatory practice with XXXX XXXX and Global Holdings . Money needs to be refunded.
07/29/2021	Yes	Checking or savings account Other banking product or service	Closing an account Funds not received from closed account	NY 11357	Web
I had requested to close my account on XX/XX/XXXX and the rep told me that the remaining balance will be mail to me. I called on XX/XX/XXXX to check the status of the check and the rep said it was mailed on XX/XX/XXXX and I should be receiving it before XX/XX/XXXX. I called again on XX/XX/XXXX to informed them that I didnt receive my check. The rep told me that Ill need to wait and if I would like to have a replacement check then itll be a fee for it. I was asking the rep if theres any tracking number to see wheres the check. The rep stated that I didnt ask for 2-day express or overnight delivery so she wont be able to track. I asked her what if the check is lost or someone took it, I still need to pay for the replacement? She said yes, this is the only option. It just doesnt make sense that they didnt ask if I would like to pay extra for mailing it with tracking number and told me no matter what Ill need to pay an extra fee for the check. As you can see from the attachments, shipping options was never being offered.
07/09/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	IA 51503	Web
I had a charge off for XXXX XXXX / XXXX XXXX for {$160.00} on my XXXX XXXX card it went to collections agency Global Solutions back in XX/XX/XXXX and then it went a third party collector in XX/XX/XXXX. I have paid over the amount owed between the 2 collection agency and XXXX is still stating I owe over $ 74.My bank accounts show payments made XX/XX/XXXX Global Credit Solutions {$50.00} XXXX XXXX XXXX XX/XX/XXXX Global Credit Solutions {$35.00} XXXX XXXX XXXX XX/XX/XXXX Global Credit Solutions {$32.00} XXXX XXXX XXXX XX/XX/XXXX XXXX {$30.00} XXXX XXXX XXXX XX/XX/XXXX XXXX {$30.00} XXXX XXXX XXXX XX/XX/XXXXXXXX XXXX {$33.00} XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX/XXXX {$25.00} XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX/XXXX {$25.00} XXXX XXXX XXXX XX/XX/XXXX XXXX {$30.00} XXXX XXXX XXXX XX/XX/XXXX XXXX {$30.00} XXXX XXXX XXXX XX/XX/XXXX XXXX {$30.00} XXXX XXXX XXXX So I am not sure if the collection agency distributed the payments to the orginal creditor. I have well over paid the amount due back in XX/XX/XXXX.
02/05/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NC 27560	Web
I was in debt and having a hard time paying it off. I hired XXXX XXXX XXXX ( DEBT RESOLUTION ) to help me. They contact my debtors and work out a settlement, in the meantime they set me up on a payment plan they drafted from my account. They supposedly received a settlement agreement from one large credit card I had. This turned out to be untrue because as of right now that credit card was charged off!!!! The settlement was for 12 months. Global Client Solutions were the ones who were collecting the payments. When I questioned the company I was told to never call there again! That I had to contact Customer serviceXXXX if I wanted any help. So I did and had a nice lady who helped me. But I was still questioning why I couldn't get online and see my account. Then I started getting calls from XXXX XXXX XXXX telling me that I qualify for a loan to pay off all my debt. They contacted me for 2 years. After 19 months, I figured that my big debt HAD to be paid off. I found out 2 days ago that it wasn't.
07/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	AL 366XX	Web
My mother passed away XX/XX/XXXX. I recently found out there was an account with Global Holdings LLC. The account currently has {$1400.00}. It had several monthly service charges since the time of her death that I was able to find on their website. On XX/XX/XXXX I contacted them to inform that she was deceased. She passed away intestate. I was able to submit to the company her death certificate and an heirship affidavit, which has been all that was needed to handle any matters. The company requested documentation there was no will. I provided them with a statement from the probate judge that no estate was opened. Global Holdings wants a small estate affidavit now. This company just keeps moving goalposts. I stated that I could not get legal representation and file anything with the probate court. I requested this company to just close the account and go forward with their deceased closure policy. I can see that the account is still showing active.
05/04/2022	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	TX 77521	Web
XXXX XXXX ( ) said that there are no upfront fees for the service they provide. They are paid by receiving a portion of the reduced settlements they negotiate on your behalf. I recently cancelled by account with them, because I didn't feel like they were actually getting results. Upon cancellation they informed me that I would receive the funds in my deposit account in 14 business days. I spoke with them on XX/XX/2022. I have yet to receive my funds as of XX/XX/2022 and when I checked my account with their partner Global Holdings LLC ( XXXX ) There is a small amount of the money that was being deposited with them left in my account. They claimed to have made a payment to one of my creditors ( XXXX XXXX XXXX ) on XX/XX/2022. According to my most recent credit report dated XX/XX/2022, there have been no payments made to XXXX XXXX XXXX. Some other payments are showing to a creditor ( XXXX XXXX XXXX ) that I do not recognize.
07/23/2015	Yes	Other financial service Debt settlement	Fraud or scam	MI 48858	Web
I was in debt trouble at the beginning of 2014. I contacted XXXX XXXX XXXX for help. They sounded very promising. They had me stop paying the bills and let them go to collection. While doing this they had me paying Global Client Solutions XXXX to store the money which they would use to negotiate down the road once a certain amount of money was built up. During this whole time you were able to cancel at no time and get all your money back except for the opening account charge.On XXXX/XXXX/14 I decided to cancel as I had money to start paying and get back on track. When doing so this Global Client Solutions XXXX was to refund XXXX to me. They claimed to send the check and even sent a picture of a check they claimed to have sent, but never came. Once I tried investigating what to do or get the check re sent they would hang up on me every time I called after giving the account number. I just do n't know what to do.
05/10/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11368	Web
HI. on XX/XX/XXXX i could not pay my credit card the balance was XXXX dollars. Then i had called from agency debt consolidation. they told me they can help me on this debt after 10 minutes talk I agree. then we set up the monthly payments then on XX/XX/XXXX they started to take XXXX dollars every month from my account for 2 years. Then 4 months XXXX dollars. So i started paying on XX/XX/XXXX and finish on XX/XX/XXXX after that they sent me a certificate of achievement which says i am debit free. After that i was happy and i forgot about it. But on XX/XX/XXXX i got a letter from XXXX XXXX saying i have to pay XXXX dollars to the recovery agency then i call them i sen what i have they could not find anything. nothing is paid and i think the debt consolidation company scam me. and i have court on XX/XX/XXXX. Thank you.if any documents you need let me know please thank you again.
05/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	LA 70301	Web
In XX/XX/XXXX I signed up with global Client Solutions to pay down my debt. On XX/XX/XXXX they debited out {$690.00} from my checking account. Global Client Solutions continued to charge me {$690.00} in XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX on are approximately on the XXXX day of each month. Global Client Solutions promised to assist in paying down debt. As of today no debt was paid down by global Client Solutions. On XX/XX/XXXX I asked Global Client Solutions to close my account and refund me the money. Global Client Solutions sent me a check for {$1800.00}. I assume that the rest of the money is being held as fees. They did not pay down any of my debt and I believe they are fraudulent. Global client solutions claimed to have paid {$290.00} to XXXX credit card and assessed the rest in fees.
09/16/2018	Yes	Student loan Federal student loan servicing	Struggling to repay your loan Can't get other flexible options for repaying your loan	WY 82007	Web
Around XX/XX/2016 I received a call from Global client solutions saying they would get debt relief for my student loans. They say their fee was {$990.00} and I could pay it in monthly payments ( to which I have paid them in full ) They said they would file the paperwork for me to not have to pay for the loans unless I was making more than {$30000.00} a year because I was considered to be low income. Since then I have not made payments for my student loans because I thought I didn't have to that was until I recently received a letter from the department of education saying they would be offsetting my federal income tax return for nonpayment of the loans. I researched this company and found that they have been sued for this. They lied about their abilities to get my loans forgiven/ deferred
09/14/2017	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	GA 30188	Web
My first name is XXXX, I am part of the class action lawsuit against Global Client Solutions for Processing Illegal Debt-Settlement Fees I was their client in XXXX XXXX, New Jersey, I got a mailer from the company to use their service for Credit Card Debt. I paid {$300.00} each month and was told to stop paying my credit card bills. My ex husband did the same thing with the same company, around the same time and was award a refund for this class action. I 'm trying to find out how I can claim my share of the settlement. I paid a total of around {$3000.00} and learned my debt was not paid off. I 've since moved to XXXX and have had no correspondance. Please let me know how I can find out if I can receive part of the settlement and what documentation I need to provide. Thank you.
10/31/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	NV 89139	Web
I started working with XXXX XXXX XXXX to finally get out of debt on my credit cards on XXXX/XXXX/XXXX, the company was going to work with my credit cards to pay them and get out of debt, XXXX deducted from my account {$480.00} each month. I was unable to make more payments on XXXX/XXXX/XXXX and cancel my account. I received a check on the mail from the company with my refund but Global Client Solutions charged me fees of $ {$5100.00} almost 80 % of what I deposited for 16 months to pay the debt, Now I have the full debt and no money to pay. Global client Solutions its taking advantage of the situation and taking the limited resources I have to pay the credit cards, the offer me help, but now I see they just took advantage of me, and who knows how many people out there.
02/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	CA 930XX	Web
Global Holding has neglected to resolve the issue as it is their obligation as my bank, to be held liable for those executing their contracts. I received an email from XXXX XXXX with the Global Consumer Adovacy Team for Global Holding, saying they referred my other complaint in regards to them and their affiliates. The lack of accountability they have is very unbecoming of a company or bank. It just continues to show me they truly dont care for their clientele. We are just a contract to push through and make those they are using or have on boarded to execute the contracts- have to deal with their dirty work. Hope you guys audit them for their crippling lack of customer service, refusal of liabilities for their service providers and/or lead generators.
10/10/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	IL 604XX	Web
I do not know if you can help me or not. I decided to say something after my mother was involved in a class actions suit and received a settlement for the same type of company. About ten years ago I signed up with a debt settlement company. I thing there name was XXXX XXXX. All I remember is that they took money every month and put it into an account at XXXX XXXX XXXX. They said they would settle my debt. I was told to have all my creditor 's contact them and they would handle everything. I paid a large sum every month and all I got was liens and a wage garnishment. When I told them I no longer wanted to work with them and wanted my money back that was being held in this account, I was told that the money was not refundable as it went to pay their fees.
10/23/2015	Yes	Other financial service Debt settlement	Unexpected/Other fees	LA 70460	Web
This company has a problem telling the true with their debt settlement program. When I signed up XXXX, I thought they was handling my settlement program. I was told there will be no additional fees for service and they will contact my creditors to handle the proposal. However, this was a lie. They have another party Global Client Solutions XXXX and UCAN involved and they are the unprofessional and rudeness people to deal with. Refuse to call back, refuse to talk with the creditors on a proposal and lied about what is available since they are also taking fees that I was told at the beginning will not occurred. Today I talked with a supervisor XXXX and he was rude and told him I do not like the wait he was talking and gave me a very caustic answer.
06/30/2015	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	IL 60617	Web	Older American
I filed a Chapter XXXX Bankruptcy on XXXX/XXXX/XXXX with XXXX Bankruptcy XXXX. My discharged date was XXXX/XXXX/XXXX. On XXXX/XXXX/XXXX, I received a call from Global Solutions, XXXX. They are representing a payday company. I asked her who is the company but she said it so fast I did not understand her. They also called my son. I called them back on XXXX ext. XXXX an spoke with XXXX. I advised her that I had filed a Chap.XXXX She advised me that I had committed fraud. I hung up on her. She proceeded to call me back but I did not answer the phone. The phone rang at least 10 times. I called the lawyer that I had file the Chap-XXXX with and was advised to report my complaint to you because it was a scam. Please help me.
05/24/2023	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	FL 33801	Web	Older American
I contacted for debt consolidation I was set up to pay ( x ) amount to take care on my debts with creditors and I paid 38 months of 42 months when I was contacted to pay more money and I said I paid what you asked for and did not pay for 3 accounts so I ask to be refunded for the money taken for this account. I was then asked to do a signature link so they can then be able to continue with the paperwork however I was lied again and when I did the signature invitation was for then to trick me for a settlement of {$180.00} when I paid about {$14000.00} and they only paid about {$1500.00} of accounts refuse to return all money taken for 3 account. More info when I get contacted. Thanks for your help in advance
11/26/2016	Yes	Other financial service Credit repair	Fraud or scam	RI 02908	Web
For past 6 months Global Client Solutions XXXX XXXX XXXX XXXX collected {$250.00} a month for debt consolidation. After realizing no repair had been done I reached out to lawyer that was supposed to receive certain payments that had n't. Although credit repair was listed on each statement for {$49.00}, no creditors were paid. Wit went to bank and we called the company who claimed I missed payments since XX/XX/2015 but I have statements that show otherwise. Bank XXXX told them about last statement the company hung up phone and called me personally. She wanted me to print, sign and send a cancellation notice but not confer with my bank XXXX. Any time I call they do n't want to talk and hang up.
02/21/2017	Yes	Other financial service Debt settlement	Excessive fees	NY 14127	Web	Servicemember
We had a lot of debt with credit cards etc and were sold a plan with Global Solutions and XXXX Law firm to consolidate our bills. Up until that time we were never, ever late on a payment. Due to illness we thought by consolidating we could pay less monthly and pay off the debt. What we did n't realize was that they would take all their fees up front before ever negotiating with the creditors causing our credit rating to slump and even getting a judgement. On top of that after only a few payments they raised the monthly payment to over {$1000.00} for a year. Then XXXX of the creditors forgave a large amount which resulted in receiving. A XXXX tax form so we had to pay {$4200.00} to the IRS.
01/19/2017	Yes	Other financial service Debt settlement	Fraud or scam	CT 064XX	Web
we signed up with Global Client Solutions to consolidate our debt with some creditors. They said they would handle all the negotiations and our creditors would be paid. We could never reach anyone on the phone, we were paying XXXX a month for 11 months, I sent them statements and letters from creditors, they said do not answer phone calls from creditors. one day a Sheriff showed up my door gave me a summons to appear for court, being sued by XXXX creditor, I then called a friend who was states attorney and he said it sounds like you 've been scammed, also XXXX was involved with this scam, so I was wondering if there is any recourse in recovering monies I sent to them and was scammed
10/30/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	LA 712XX	Web	Older American
I contracted with XXXX XXXX XXXX dba as Global Client Solutions LLC for consolidation of debts.The agreement was that I would pay {$270.00} for 36 months. The groups debited my account for 19 months past that agreement and when I contacted business they sent me a check for {$820.00} instead of {$4300.00}. I have worked with the XXXX XXXX XXXX and tried to settle with them for 6 months through letters and phone calls. The XXXX report shows they have an F Rating and will not respond to XXXX complaints. When I called the CFPB we were told that the FTC has taken action against them and I would like to be included in that action. Pertinent documents accompany this complaint.
01/23/2024	Yes	Debt or credit management Debt settlement	Didn't provide services promised	GA 31763	Web
I entered an agreement XXXX to consolidate an XXXX credit card in the amount of {$22000.00}. My ( XXXX ) monthly payments were made on time each month ( auto draft ) in the amount of XXXX. The agreement was supposed to settled and completed by XX/XX/XXXX. XX/XX/XXXX, they were still taking out the monthly payment with no headway with a settlement. After numerous lengthy phone calls that lead me no where with many different companies ( because they keep changing my account to other consolidators ), I still have an XXXX credit card on my credit report and XXXX, XXXX less money that was pointless. I was unaware until today that I could even contact yall to ask about this issue.
11/08/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 32571	Web	Older American
In XX/XX/XXXX, I contacted Global Client Solutions also known as XXXX XXXX XXXX, regarding resolution of 3 accounts to be made. They required deduction of {$540.00} per month from my account and told me they were going to work with the 3 accounts to pay them. Upon receiving current statements from the 3 accounts, I saw that NO funds have been transferred to the accounts to date, plus I am being charged late fees from each of the accounts, along with reducing my credit rating. On XX/XX/XXXX, I contacted my bank to stop payments to them, and have asked Global Client Solutions for a refund of all funds they have taken. To date, I have not heard from them
05/31/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MD 21784	Web
XXXX XXXX and Global Vlient Solutions scammed me into a credit repair service debt cancellation where I was told to not pay on my credit cards and they would negotiate a settlement. It worked for a few accounts but they never followed thru with a settlement offer from XXXX XXXX nor did the so called lawyer who was supposed to handle it prevent them from having a judgement and huge lien against me. My bank account has been over {$13000.00} in the hole because of this and my credit is ruined. Since they can no longer get money from me, because of the judgment against me that they caused, XXXX XXXX is unwilling to do anything to help rectify this problem.
08/21/2016	Yes	Bank account or service Checking account	Deposits and withdrawals	FL 34491	Web	Older American
On XXXX XXXX, 2016, I received a letter from XXXX XXXX XXXX that a check was presented for payment in the amount of {$110.00} from Global Client Solutions of XXXX, XXXX. I had just {$100.00} in the account so FCU returned the check and charged me a {$41.00} NSF fee. I have never ever heard of Global Client Solutions and did not write them a check or provide anyone with that name my checking account information. FCU did refund the NSF fee but I was forced to close my account since it 's obvious that someone has my check account information illegally. I want action taken against this company.
09/29/2023	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 631XX	Web
This debt collector attempted to impersonate a government agency and investigate me for fraud because I havent had a chance to make a loan payment. Instead of contacting me via phone or email or mail they called/texted me and my ex husband whom I did not provide contact information for. I called the agent who then said it was global solutions not the government agency they were claiming to be. She then yelled and cursed me out for pointing out the collection tactics were in violation of my rights, abusive, and illegal. I ended the call and she then proceeded to continue to text me threats.
03/02/2020	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	GA 310XX	Web
My complaint is with Global Client Solutions , LLC and XXXX XXXX XXXX XXXX, XXXX. I am from Georgia and Global Client Solutions has withdrawn over {$20000.00} out of my checking account and have helped pay large upfront fees to XXXX XXXX XXXX XXXX. 1. Global Client Solutions , LLC is not registered in the state of Georgia. 2. XXXX XXXX XXXX XXXX changed their name from a LLC to a PLLC in 2015, but did not notify the state of GA if the change which is illegal. Both companies have scammed me out of my money. Look under their names XXXX is out of Michigan Global is out of Texas
09/29/2018	Yes	Debt collection Credit card debt	False statements or representation Told you not to respond to a lawsuit they filed against you	AZ 857XX	Web
Over the last 21 months, I have on time payments to Global Clients Solutions. I entered a contract in XX/XX/2017 I signed a debt consolidation agreement to resolve credit card debt. My case was given to XXXX XXXX XXXX XXXX. I have paid over $ 8k and XXXX debt has been negotiated. Theyve removed approx {$4500.00} in fees unusable for my debt negotiation. Nowhere in a payment schedule was this disclosed to me. Leaving less than $ 4k, Im being sued by creditors with the threat of additional payroll deductions
08/18/2016	Yes	Other financial service Debt settlement	Fraud or scam	CA 92626	Web	Older American
Global Financial Solutions has been taking {$300.00} from my account for 2 and half years. Plus {$100.00} to another creditor also takes out {$100.00} per month. My total debt was {$18000.00} they told me I will save {$4000.00} for settling because they will help me settle but now I received lawsuit from my credit card companies and Global Financial Solutions is telling me that they did not pay these creditors suing me now because not enough money. I do n't know what they did to the {$9800.00}.
05/14/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NY 11418	Web
Dear CFPB I was ripped off by a company claiming that they were going to help me fix my credit by settling my credit cards with 4 credits cards. I owed XXXX XXXX {$1500.00} ; XXXX XXXX {$1800.00} ; XXXX {$760.00} and XXXX XXXX XXXX {$1900.00}. I paid the com [ any {$1600.00} from XX/XX/XXXX to XX/XX/XXXX. The company charge me {$1100.00} in fees, never negotiated any settlements and refunded me only {$560.00} when I met with an attorney and cancelled this service after realizing it was a hoax.
03/01/2016	Yes	Other financial service Debt settlement	Excessive fees	NY 11710	Web	Older American, Servicemember
Beginning In XXXX of 2010, Global Client Solutions, XXXX, XXXX XXXX, collected a total of XXXX dollars from us. They were supposed to settle some our debts as we paid them XXXX dollars a month.But when we could no longer afford to pay the XXXX dollars a month, they would only refund us {$220.00}. They refused to give our money back. They are a bunch of crooks. I know this is a late complaint, nonetheless, I felt it my duty to report them.
07/03/2017	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	NY 142XX	Web
hi my name is XXXX XXXX and my wife name is XXXX XXXX. Me and my wife was XXXX Global client solutions debt-relief service client. my wife XXXX XXXX she got money back still I did not get any money back or hear anything from cfpb. so some can help me to what can do now. its was same time we was paying global. mission global solutions only took money they never settle anything.so I thing I can expect to get my money back too.
10/13/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	HI XXXXX	Web
GLOBAL CLIENT SOLUTIONS, along with XXXX XXXX XXXX are illegally collecting upfront and monthly fees to clients as they HOLD their money to later pay off credit cards debt owners. I believe Global client solutions already had a judgment against them by CFPB for this same issue. Please investigate both companies for these illegal fees : XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX, IN XXXX Phone : ( XXXX ) XXXX
12/17/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Received unsolicited financial product or insurance offers after opting out	MI 49014	Web
I paid my {$5000.00} debt relief. They have 3 companies involved. At the same time I hired debt relief, I hired XXXX. I'M Finished months ago. Debt relief and now with Global Solutions, say I pay until 2025, insane, fraudulent. I've called them, they yelled and Argued with me. Companies are not supposed to do that! I have paid {$200.00} a month for almost 2 yrs. What are they doing with my money. I'm done
02/12/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 95831	Web
This is the latest of about XXXX Companies wanting to collect money from a " XXXX XXXX ''. The calls have been occurring about every 4-6 months since 2011. There is no XXXX XXXX at this address/phone number. We have turned in XXXX other fake Company in the past because they started using threatening language. Please shut these guys down- they will never get money from us. They are simply annoying now.
11/29/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	VA 234XX	Web	Older American
Global client solutions llc tried to make payments and wont except what I can pay started out as owe XXXX now XXXX turned over to a lawyer now calls from them telling me what I have to pay I am on fix income and been XXXX don't no were to turn also a bank called XXXX XXXX wants XXXX its a on on thing calling going to turn over lawyer I told all them going in XXXX XXXX XXXX said wont except them!
02/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	PA 186XX	Web
Had global client services to repair credit and pay for debts. Was never sent paperwork. Paid several accounts off. Had hidden fees I wasnt aware of. Was paying XXXX a month to fix debts. Sold stock, to pay off debt. Debt that is still on the credit reports as bad debt not paid off. Paid this for over a year.. Never got paperwork to substantiate who got paid and who didnt.
09/10/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MT 59102	Web
Global client solutions of XXXX XXXX has been taking automatic payments from my checking account to pay towards 2 payday loans. To date nothing has been paid towards my accounts & I can not reach GCS to either get my money refunded or see why they are not establishing a payment program with these 2 payday loan companies. I think theyve collected about XXXX dollars.
06/17/2016	Yes	Other financial service Debt settlement	Fraud or scam	CA 95240	Web
Global Client Solutions accepted a total of {$1500.00} in payments on my outstanding debt they paid {$420.00} out to said debt and kept {$1000.00} of the money with no explanation as to where that money went. I was originally told that {$370.00} would go toward my initial fee for their services which leaves {$700.00} unaccounted for and never returned.
09/29/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MS 38654	Web
Over the course of XXXX and XXXX, 2018, I paid over {$2500.00} to Global Client Solutions, a debt-settlement company. Due to circumstances beyond my control, I was forced to close my account with them and requested my money back. All they sent me was a check for {$170.00}. I am XXXX and need that money back desperately. Can you help me retrieve it?
08/20/2015	Yes	Other financial service Debt settlement	Fraud or scam	SC 29611	Web	Older American
I paid Global Client Solutions to help me with my debt, they took my money and did n't contact my creditors, I still have the receipt from the XXXX XXXX XXXX from XXXX XXXX, 2008. I am out of pocket {$720.00}. How do I get my money back with interest? XXXX XXXX lived in XXXX XXXX at the time of this XXXX XXXX XXXX XXXX XXXX, FL XXXX
03/26/2015	Yes	Other financial service Debt settlement	Unexpected/Other fees	CA 93101	Web
I started their program in XXXX of 2012. I believe they processed illegal advance fees, is association with the Law Firm Credit Advocates. XXXX XXXX Debt SpecialistXXXX XXXX, FL XXXX : XXXX Ext. XXXX : XXXX : XXXXXXXXXXXX entire fee schedule for Global Client Solutions and XXXX was paid prior to the settlement of the first accounts.
11/11/2016	Yes	Payday loan	Can't contact lender	MI 48237	Web
Global Client Solutions is claiming they are going to contact my work, garnish my wages and file check fraud for a loan that I have no knowledge of. When I asked for proof they said unfortunately it 's too late and they are not the originator of the loan and if I did not pay them they would move forward with charges.
07/06/2017	Yes	Checking or savings account Other banking product or service	Managing an account Deposits and withdrawals	NY 106XX	Web
I provide debt relief services, and Global Client Solutions LLC " GCS '' ( a subsidiary of XXXX XXXX XXXX ) establishes for my clients a sub-account within a master custodial account maintained at a FDIC-insured bank. My client ( s ) authorized a fee payment to me which GCS stole and absconded with the funds.
07/14/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	WI 53220	Web
XX/XX/XXXX amount XXXX the company global service called me at XXXX stating that XXXX XXXX is suing me for a loan XXXX dollars that I took out in XXXX they said I paid a check to them and the check was no good. I never took a loan out to them and they are threaten to sue me for fees and court fees.
02/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 93552	Web
statements, contracts I treated that this Co. Global Client Solutions LLC is a company that stole my money, and my wife with out my authorization. we were victims of unscrupulous an unethical practices. I spent to have a result soon looking forward for a solution to this important matter.
10/09/2019	Yes	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	GA 305XX	Web
I have Attached some documents and a letter. showing that global client services took my money and saying that they used it for some other reason im not aware of, that I did Not authorize. They where supposed to pay off my debt and they didnt pay any of my debt.
01/28/2019	Yes	Money transfer, virtual currency, or money service Check cashing service	Problem with customer service	TX 77379	Web	Older American
seems XXXX XXXX XXXX HIRED A LAWYER TO COLLECT XXXX I DO NOT OWE XXXX XXXX XXXX XXXX NOW WANT XXXX FOR THIS LAWYER XXXX XXXX I DISPUTED IT SEVERAL TIMES SENT E MAILS NOW THEY HAVE MY PERSONAL BANK ACCOUNT NUMBER CAN THEY TAKE MONEY FROM MY ACCOUNT??
05/25/2016	Yes	Student loan Federal student loan servicing	Dealing with my lender or servicer Trouble with how payments are handled	NY 11230	Web
I was contacted regarding consolidating my student loans and did n't mind the fee. But XXXX says it 's a scam and I should file a complaint. Global Client Solutions says they will close my account. The number of the " servicer '' is XXXX XXXX XXXX.
06/18/2018	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	AZ 85713	Web
Global Client Solutions is contacting me on my job when my employer strictly prohibits calls from debt collectors or third party entities. I have already warned them call my office, currently I am working with XXXX to settle my debt.
09/22/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	MA 01876	Web	Older American, Servicemember
the company name is global client solutions LLC Is this company legitimet. Are there any complants against it.Their address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OK XXXX
08/24/2016	Yes	Bank account or service Other bank product/service	Making/receiving payments, sending money	FL 33496	Web
Third party escrow company collected my money for attorneys fees, legal fees, admin fees prior to any of my debt being resolved with a credit card company,
07/29/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48336	Web	Older American
Paid a huge amount XXXX for XXXX Company didnt help fix my credit just collected money ( XXXX ) total Company name Global
01/12/2024	Yes	Debt or credit management Debt settlement	Charged upfront or unexpected fees	TX 77475	Web

12/04/2023	Yes	Debt or credit management Debt settlement	Charged upfront or unexpected fees	VA 23294	Web

10/18/2023	Yes	Debt or credit management Debt settlement	Charged upfront or unexpected fees	PA 15066	Web	Servicemember

10/10/2023	Yes	Debt or credit management Debt settlement	Unauthorized withdrawals or charges	CA 91104	Web

01/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	WI 53186	Web

11/23/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Fees or interest Problem with fees	TN 37917	Referral	Older American, Servicemember

05/06/2022	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or misleading advertising or marketing	CA 94518	Web	Older American

04/29/2022	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or missing disclosures	CT 06811	Referral

04/04/2022	No	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	CA 90044	Web	Older American

03/24/2022	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	CA 93436	Web	Older American, Servicemember

02/24/2022	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	PA 19144	Web

01/28/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CT 06811	Referral

01/26/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	CA 92111	Phone

10/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MD 21727	Phone

10/04/2021	Yes	Student loan Federal student loan servicing	Dealing with your lender or servicer Received bad information about your loan	FL 32713	Web

06/25/2021	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	TX 75215	Web

06/04/2021	Yes	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	RI 02916	Web

05/25/2021	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	TX 77706	Referral

04/27/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	CA 95632	Phone

04/06/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Advertising and marketing, including promotional offers Didn't receive advertised or promotional terms	CA 94603	Phone

04/05/2021	Yes	Payday loan, title loan, or personal loan Personal line of credit	Problem with the payoff process at the end of the loan	NC 27534	Phone	Older American, Servicemember

11/19/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	WA 98902	Web

07/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TN 37934	Web	Servicemember

05/09/2020	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	NJ 07111	Web	Older American, Servicemember

03/14/2020	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or missing disclosures	UT 84041	Web

02/20/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	WA 98604	Referral

02/19/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	FL 32202	Phone	Older American

01/22/2020	Yes	Checking or savings account Savings account	Closing an account Can't close your account	CA 92234	Web

01/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11229	Web

11/20/2019	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	TN 37912	Postal mail

07/29/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 15221	Web

06/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NV 89121	Phone	Servicemember

06/13/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MS 39773	Phone

05/28/2019	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	OK 74055	Phone	Older American

05/01/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	ME 04614	Postal mail	Older American

04/22/2019	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	NY 11419	Referral

10/22/2018	No	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	FL 33016	Phone

09/06/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service		Referral

08/09/2018	No	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	NJ 077XX	Web

08/04/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service	TX 78665	Web

07/25/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	MI 48706	Postal mail

06/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NC 28104	Web

05/09/2018	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid		Phone

05/08/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam		Phone

04/25/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	CA 93550	Phone

04/24/2018	Yes	Debt collection Credit card debt	False statements or representation Indicated you were committing crime by not paying debt	MD 20716	Web

04/05/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	LA 70056	Fax

04/03/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	LA 70056	Fax

03/16/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or missing disclosures	PA 17013	Phone

02/01/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	NJ 07062	Referral

01/11/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service	OH 44663	Fax

01/03/2018	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	VA 24531	Web	Older American

10/11/2017	No	Money transfer, virtual currency, or money service Debt settlement	Confusing or missing disclosures	VA 23704	Referral

09/20/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NJ 07013	Web

09/18/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NY 11231	Web

09/04/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 22407	Web

08/22/2017	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	TX 77505	Web

08/09/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam		Phone

07/25/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	IL 62526	Phone

07/24/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	AL 36117	Phone

07/17/2017	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	FL 34758	Phone

07/13/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	OH 45373	Web	Servicemember

07/10/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Unexpected or other fees	OH 45251	Phone

07/10/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service	PA 19460	Referral

07/07/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	AL 36117	Phone

07/06/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	MA 02184	Web

06/30/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service	NY 11221	Referral

06/20/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 08759	Web	Older American

05/19/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or misleading advertising or marketing		Phone

05/15/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service	KS 66111	Referral

05/11/2017	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	FL 33165	Fax

05/02/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	LA 70058	Web

04/27/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	PA 19460	Postal mail

04/04/2017	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	OK 74733	Web

03/01/2017	Yes	Other financial service Debt settlement	Fraud or scam	NY 10007	Postal mail	Older American

01/03/2017	Yes	Other financial service Debt settlement	Disclosures	CA 91321	Referral

10/26/2016	Yes	Other financial service Debt settlement	Fraud or scam	NY 11726	Referral

10/25/2016	Yes	Other financial service Debt settlement	Excessive fees	NY 13309	Web

10/25/2016	Yes	Other financial service Debt settlement	Excessive fees	NY 13309	Web	Older American

10/05/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WI 54466	Phone

08/13/2016	Yes	Other financial service Debt settlement	Unexpected/Other fees	LA 70460	Web

07/17/2016	Yes	Student loan Federal student loan servicing	Dealing with my lender or servicer Don't agree with fees charged	FL 33703	Web

06/17/2016	Yes	Payday loan	Can't stop charges to bank account	MI 48038	Referral

06/10/2016	Yes	Other financial service Debt settlement	Fraud or scam	NV 89002	Phone

06/02/2016	Yes	Other financial service Debt settlement	Unexpected/Other fees	IL 60618	Web

04/21/2016	Yes	Other financial service Debt settlement	Fraud or scam	KY 40601	Fax

02/25/2016	Yes	Credit card	Arbitration	KY 41010	Phone	Older American, Servicemember

02/21/2016	Yes	Other financial service Debt settlement	Excessive fees	MO 64772	Web

01/06/2016	Yes	Other financial service Debt settlement	Excessive fees	NJ 07060	Postal mail	Older American

01/04/2016	Yes	Other financial service Debt settlement	Fraud or scam	VA 22315	Web	Older American

11/24/2015	Yes	Other financial service Debt settlement	Fraud or scam	MI 48152	Web

11/11/2015	Yes	Other financial service Debt settlement	Excessive fees	CA 93274	Web

09/14/2015	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	FL 34743	Phone	Servicemember

09/14/2015	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	CA 91105	Web

08/28/2015	Yes	Other financial service Debt settlement	Customer service/Customer relations	CA 91739	Referral

08/25/2015	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	FL 34241	Postal mail

08/12/2015	Yes	Other financial service Debt settlement	Customer service/Customer relations	NY 10468	Referral

07/23/2015	Yes	Other financial service Debt settlement	Fraud or scam	VA 23235	Web

07/16/2015	Yes	Other financial service Debt settlement	Excessive fees	NY 100XX	Web

06/01/2015	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	AL 36604	Phone	Older American

05/28/2015	No	Other financial service Debt settlement	Unexpected/Other fees	NY 100XX	Web

05/14/2015	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	AL 35962	Postal mail	Older American

03/24/2015	Yes	Debt collection Credit card	False statements or representation Indicated shouldn't respond to lawsuit	MO 63301	Postal mail

03/13/2015	Yes	Other financial service Debt settlement	Customer service/Customer relations	MN 56379	Web

03/12/2015	Yes	Other financial service Debt settlement	Excessive fees	OK 74006	Web

03/04/2015	Yes	Other financial service Debt settlement	Disclosures	NY 11804	Web

03/04/2015	Yes	Other financial service Debt settlement	Fraud or scam	CA 96137	Web

01/28/2015	Yes	Other financial service Debt settlement	Fraud or scam	MO 65706	Phone

01/13/2015	Yes	Other financial service Debt settlement	Excessive fees	MA 02126	Web	Older American

11/21/2014	Yes	Other financial service Debt settlement	Unexpected/Other fees	IA 52206	Web

11/19/2014	No	Credit card	Other fee	NJ 08534	Referral

11/19/2014	Yes	Mortgage Other mortgage	Loan modification,collection,foreclosure	NY 12590	Referral

11/04/2014	Yes	Bank account or service Other bank product/service	Account opening, closing, or management	TX 75116	Postal mail	Older American

11/02/2014	Yes	Bank account or service Other bank product/service	Making/receiving payments, sending money	VA 24112	Web

10/29/2014	Yes	Other financial service Debt settlement	Fraud or scam	NY 11215	Web

10/20/2014	Yes	Other financial service Debt settlement	Fraud or scam	AR 71913	Web

10/07/2014	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	TX 79925	Web

10/03/2014	Yes	Other financial service Debt settlement	Excessive fees	FL 33947	Web	Older American, Servicemember

10/01/2014	No	Other financial service Debt settlement	Excessive fees	MA 01760	Web

10/01/2014	No	Other financial service Debt settlement	Excessive fees	NY 13217	Web	Older American

09/15/2014	Yes	Other financial service Debt settlement	Excessive fees	KY 40475	Web

09/12/2014	Yes	Mortgage Other mortgage	Loan modification,collection,foreclosure	IL 60108	Referral

09/09/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	XXXXX	Web	Older American

09/03/2014	Yes	Other financial service Debt settlement	Excessive fees	PA 17603	Web	Older American

08/26/2014	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Indicated shouldn't respond to lawsuit	MD 20707	Web

07/31/2014	Yes	Other financial service Debt settlement	Customer service/Customer relations	CA 94030	Referral

07/17/2014	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	NJ 08807	Web

06/02/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NY 10007	Postal mail

05/09/2014	Yes	Debt collection Medical	Taking/threatening an illegal action Attempted to/Collected exempt funds	VA 22655	Phone

04/23/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	DE 19810	Phone	Older American

11/18/2013	Yes	Bank account or service Other bank product/service	Account opening, closing, or management	NJ 07307	Referral

08/23/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	CA 95409	Phone

08/09/2013	Yes	Credit card	Advertising and marketing	CA 91945	Web