GEM Financial CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/26/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • AL
  • 35811
Web Servicemember
XXXX XXXX is sending constant emails every day to my personal email. No disclosure of a debt owed only asking for a card number for a payment and to call them. They use my first name only and seems fishy no other distinguishing information to make me believe these are legit emails. All the info is sent in subject line and a disclaimer at the bottom with a phone number ( XXXX ) XXXX stating to call them before XXXX. The frequency of these emails is getting out of hand the address sending it is XXXX and reply address is XXXX. Neither of those emails seem legit this started the XXXX of XXXX and they have emailed me everyday during my working hours since the XXXX of XXXX. Each email almost seems like a phishing attempt for PII using a time critical technique telling you to call before XXXX with no timeline stated.
12/18/2023 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • NE
  • 68104
Web
REM financial is not willing to give me any information about my collection. I have called multiple times to try to get the matter resolved and they will not give me any information and suggested I get an attorney, I also was threatened with a law suit over the phone.