| 03/03/2017 |
No |
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- Application, originator, mortgage broker
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Web |
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To begin : my name is XXXX, my email address is XXXX and contact number is XXXX My girlfriend and I, were looking to buy a home, our real estate agent recommended a company to go through called garden state home loans, so we did. From the beginning of working with this company i knew that something was wrong. My girlfriend was the one in contact with the company ; they mislead her from first contact. The root of my complaint is that the company pulled both our credit, hard inquiries and after said that no more credit inquires like the initial hard inquiry would need to be done. The company also stated in writing a 45 day rate lock on their offer. The company has manipulated and changed the terms of the offer, we are now under contract to buy a home based on the preapproval they gave to us. Now they are stating that we need additional credit inquiries ( hard inquires ) to move forward with the approval process. This is not standard practice at all, they did a tri credit pull the first time so they used all XXXX of the major credit agencies, these types of credit checks have 120 day approval periods, and we are at day 40. In addition, they gave us a preapproval letter that excluded me from the approval, i was never denied credit or notified, they just decided to leave me out of the preapproved offer and let us use that offer to sign legal documents to purchase a home, this is illegal as the legal documents signed have both me and my girlfriend as borrowers and their pre-approval does not include me. It gets even worse, the company garden state is not a bank or a lender as they market themselves to be, they are a mortgage broker, so they did not pull our credit they used a third party and the third party that was used went ahead and shared our personal information with other parties. They chose to sell/share my information with a collection agency that calls its business a financial services agency not a collection agency, so they can get away with buying information as described. These scumbags are clever, so the collection company called XXXX uses my information to search down anything they can on me to purchase in the form of debt. They somehow find information about a potentially unpaid utility bill from over ten years ago in the state of FL, They acquire the fake debt and without contacting me they just file it into collections. Obviously this company knows the state laws on debt collecting procedures so they know they can not actually take me to court on debt that for one is untrue and not mine but also because its 6 years past the point of being able to legally actively collect on the alleged debt. So what 's my point? As I stated these scumbags are clever, so this company picks up a XXXX dollar debt and gets it into collection ASAP, they have all my credit info so they know that I had my credit run to get a mortgage, the first thing the mortgage underwriter will now see on my credit report is an open collection item, they will require it to be paid to move forward with the mortgage and XXXX knows that it now has the ability to control whether or not I can get a mortgage ( as we of course are now under contract to close within the month ). The easy and fast way to get out of this situation is to pay the debt off and have the collection account removed, however I refuse to play into this game. I am now being blackmailed and defrauded and it is all the fault of garden state. Garden state never got my permission to use third parties for anything, nor do they have any signatures of mine authorizing them to pull my credit. Failed to provide or read the following disclosures before pulling credit : CIP Disclosure, POA Disclosure, Regulation B, TILA, Income Disclosure, Regulation O, SCRA. Garden States License number is # XXXX
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| 05/04/2020 |
Yes |
- Mortgage
- Conventional home mortgage
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Web |
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Hello CFFB, I started a Home loan refinancing application with Garden State Home Loans, Inc. Located at XXXX XXXX XXXX. XXXX XXXX, XXXX XXXX, NJ XXXXThey proposed to me a 30 years fixed conventional loan with a 3.37 % interest rate. with the following closing cost.
Transaction Type : Refinance Estimate Home Value : {$0.00} or greater Loan Amount : {$240000.00} Credit Score : Fair Property Type : Single Family Residence Property Usage : Primary Residence Escrows Property Taxes and Insurance : Taxes and Home Owners Ins.
Lock Duration : 30 Days **** if any of the above criteria changes, the below quotes would then be subject to change.
Option One Loan Program 30 Year Fixed Loan Amount - {$240000.00} Loan Rate 3.37 % Loan Payment {$1000.00} Monthly Mortgage Insurance {$0.00} Summary of Closing Cost Origination Fee {$0.00} Credit Report Fee {$31.00} Flood Certificate Fee {$8.00} Appraisal Fee {$480.00} Warehouse Fee {$75.00} Tax Service Fee - {$85.00} Title/Settlement Charges - {$1600.00} Recording Fee - {$250.00} Total Cost - {$2500.00} I agreed to those terms and we moved forward with the appraisal which they said to me that the appraisal fee will be refunded at the time of the closing. When the appraisal came back I was told the the property came 25k lower than the market value expected by the bank. I asked my loan officer what does this mean to me as I am not trying to cash out just refinance to reduce my interest and lower my monthly payment. She said to me that it will cost me now an extra {$1700.00} dollars in order to retain the interest rate of 3.37 %. However, she spoke to the her manager about the situation and she managed to lower the fee to {$1200.00}. I stated to my loan officer that I was not agreeing to pay for any extra fees as they were not disclosed to me during the original proposal. Also how can the based the value of the house without an appraisal what number was entered originally that gave them the confidence to offer an interest rate based on that number. Also there were areas of the house that were not taking into consideration during the appraisal such as the inground pool and the new heat & cooling system 97 % efficiency.
In the good faith estimate they marked the {$1200.00} fees as if I bought points to lower my interest rate. I really don't appreciate how they manipulated the situation where they are putting me on the spot now to buy mortgage points for their mistake. 3.37 % was the rate that they gave with the factual information I provided, If I am paying points it should be for a lower rate than what it was agreed upon no for the same rate.
Again I am not satisfy with the way they are handing the loan. I feel like they manipulated the process knowing that in order to get that rate mortgage points needed to be bought and they waited until the loan application was submitted and the appraisal completed to disclose those details. In other words they wanted to make sure I was already locked in with appraisal fees and bank commitment letters, etc, etc.
I am not willing to pay any additional fees other than the one disclose in the orginal agreement.
I will really appreciate your help on this matter and I will attached documents to help you in the investigation. Thank you in advance and I look forward to your answer soon.
Regards, XXXX XXXX
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| 07/18/2022 |
Yes |
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Web |
Servicemember |
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Garden State Home Loans are committing fraud under the XXXX XXXX XXXX, by going forward with loans that you never signed for. I have a document from XXXX XXXX where he admits I never signed my final CD and he's trying to hold me beholden to it under a small TRID guideline, even though I did not want to move forward with the loan. Garden State is predatory and they refused to let the work they did on my loan go to waste, so they punished me. These type of actions are scary and companies that move with impunity like this are hurtful and harmful. Garden State knows I did not sign the CD to go to closing but are hiding that in a small paragraph at the end. They're a predatory company.
What the company failed to mention is that the rate offered only came because I was having to buy points, or put down more money ( see XXXX ), and those weren't terms I was willing to agree with or I would have signed a contract.
Their closing disclosure was also including debt that I already paid and had sent off to Garden State, they were luckily enough to include their email chains for me.
The new CD included an additional {$300.00} to pay down the interest rate, these completely changed any and all terms of any agreement. I never signed another agreement after that, and in the mortgage world calling people guardian angels could mean you saw them shine their shoes with XXXX. There's a reason we require contracts, and the CFPB should hold you to that. He admits that I mentioned fear over the closing cost, and then DID not sign the closing disclosure. Yet he still went forward with it, this is a violation.
As you can see they have my XXXX wrong, they were including debts already paid, and all together it wasn't a true document.
And as XXXX XXXX said to me " Moving on '' when I brought up issues.
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| 07/10/2022 |
Yes |
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- Applying for a mortgage or refinancing an existing mortgage
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Web |
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| 09/30/2020 |
Yes |
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Web |
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