Gallatin Valley Financial CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MT
  • 59718
Web
To whom it may concern : Since 2015, I have been disputing a debt with a business that is a bad actor. I disputed this debt with the three major credit bureaus as is my right under the Fair Credit Reporting Act ( FCRA ). I submitted items of proof of a false filing of debt including but not limited to documents showing : The debt collector reported this debt falsely under my sons name which was then disputed, removed from his credit and placed under mine. The specs of the home reported in the debt are not my home. The original debtor, XXXX XXXX ( XXXX ) was listing a different starting debt than the collection agency lists. Both the original debtor ( XXXX ) and the collection agency Rocky Mountain Collections ( RMC ) refused to provide me with information or a detailed account of the debt they were claiming multiple times upon request. Years later when some paper work was provided, it was full of inaccuracies, false claims, made up documents; including back dating letters declaring they were certified mail when most were never sent or were placed on my back porch with certified mail typed on a two-line bill. Documents created after the dispute. Debtors used abusive language and illegal debt collection practices including but not limited to calling several times a day, not stating who they were or why they were calling and refusing to leave messages. When I asked for this behavior to stop, I was laughed at and it continued for years. I also asked that they only communicate in writing so that I could have a record of their claims and harassment, they did not stop calling and did not communicate by mail. Upon disputing this debt with the three major credit bureaus through XXXX XXXX online, all credit bureaus claimed that they investigated and found the debt to be accurate. I then mailed these specific documents with a letter of dispute to the three major credit bureaus. XXXX of them XXXX and XXXX both responded that they had investigated this debt and found it to be valid. XXXX did not respond. I then called XXXX to find out how this was possible. They told me that they had investigated and found the debt to be valid. Knowing that I had provided proof that this debt was not valid, I knew this was not possible and asked about my documentation. They had no response. I then asked what the investigation consisted of and the agent told me that they had contacted the business and the business did not wish to remove this from my credit report. I told them I knew that, but again asked about my documentation refuting their claims. They stated that they provided it to the business. The agent then explained to me that because this business ( XXXX ) was a member of the major credit bureaus it was up to them if they wanted to remove this debt. I again stated, that is not a chance for someone to dispute an invalid debt or an investigation. They told me that is how it works. I asked again, so if I provide you with clear cut proof that I do not owe this debt, if the business chooses to keep it on my report anyway, there is nothing I can do? They stated, that is correct. It was mind boggling and I honestly thought maybe I had gotten someone new and they were confused about what an investigation was or the fairness of that process. I asked to speak to a supervisor and was told, they will tell you the same thing, that is how it works. I asked to speak to someone anyway, as surely a supervisor would know that this is a violation. I was transferred to another person. I had the same exact conversation only adding to my point. If a business can pay money to put something valid or not on someones credit report, then I have no chance of dispute. Years of disputing this debt has amounted to a corrupt business paying to extort me. This has had such a negative impact on my life that it can not be possible that a business can pay for this action. This bad acting business is controlling my ability to purchase a home, vehicle, get a personal loan and even a fair car insurance rate. They own my finances with every report. Not only does this affect my finances but their continued harassment has affected me with extreme anxiety, unwarranted rejection and the all-around quality of life that I can obtain. Their explanation of investigation was complete garbage. I was again told this is how it works. I stated that was not true and I had the right to dispute something on my credit report outside of asking for permission to do so by the people who were harassing me. I was appalled. I spoke with a financial advisoXXXX about this, because I was XXXX smacked. They recommended filing a lawsuit which is also my right. However, under the credit bureaus policy, it would not matter if I got a judgement, as they would simply call the business and ask them again. I was told that this is not how the FCRA works. I took some time to cool down and continue to collect the rejections, poor credit ratings, and denials of credit specifically related to this reporting and called XXXX back again. I honestly thought that someone would correct this by a few months later. They did not. I was given the same explanation that the only way to remove this from my credit was to have the business want to do so. What would their motivation be to do so, if the payment they made to the credit bureaus is less that the money they extort? Therefore, I would like to officially file a complaint against XXXX, XXXX and XXXX for a violation of the FCRA. It does not matter to me that this will soon fall off my credit report as the fact, is that, they have allowed this to damage my credit and my life for years, willfully. Too much is at stake concerning this credit score for these agencies to continue to profit from these types of activities. The credit bureaus are literally profiting from extortion and I fail to see how this is any different that the mob. They are making people pay money they do not owe to be able to operate effectively in their lives. I do not believe I am overly dramatic or exaggerating in the least when I say that. It is terrifying to see that this kind of system is in place and I believe they should be held accountable for their actions and the impact it has had on my life. I can only ask that you please take this seriously and pursue this matter. Sincerely, XXXX XXXX XXXX
05/13/2020 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • CA
  • 92027
Web
XXXX XXXX is attempting to collect a debt that may be owed by an LLC which my husband was previously a XXXX XXXX, but is no longer associated with. My husband received a letter addressed to the company stating their attempt to collect a debt. On XX/XX/2020 XXXX XXXX from Rocky Mountain Credit called my employer at XXXX XXXX Pacific Daylight Time and left a message on their sales hotline asking that I return his call. On XX/XX/2020 XXXX XXXX from Rocky Mountain Credit called my cell phone at XXXX XXXX Pacific Daylight Time. I answered and he immediately asked if it was me on the line. I asked who was calling and he said XXXX XXXX. I asked what the call was about and he said " The XXXX XXXX XXXX Situation '' He asked to speak to my husband or Mr. XXXX. I told him I could not help as I was not in contact with Mr. XXXX and my husband was no longer a part of XXXX XXXX XXXX. He continued pressuring me, stating that my husband was liable for this debt, that there were " many angry brides lining up '', that " what we were doing was wrong '', and that we " better get this taken care of ''. I felt harassed because he kept pressuring me for answers which I did not have in regards to a debt which is not mine or my husbands but belongs to an XXXX, XXXX XXXX XXXX. XXXX XXXX also did not communicate who he was working for. I had to ask for the information specifically towards the end of the call at which time he admitted he was working for Rocky Mountain Credit, a debt collection agency out of XXXX, MT. On XX/XX/2020 he also contacted my husbands mother at her place of work, A direct violation of the Fair Debt Collection Practices Act.
03/02/2019 No
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • MT
  • 598XX
Web
XXXX XXXX of XXXX XXXX XXXX has been harassing me for weeks. He has been told several times to stop calling me at work, my dad 's business and my wife. I tried to correct the issue to the best of my ability. Offering a payment plan and a lump sum payment down the line. He now blocks his number when calling as it always shows up as Unknown. I am sick and tired of my phone constantly ringing. He also made multiple attempts to charge an FSA card after being told it would not work by the FSA company. He then tried to charge my bank account for {$2600.00} without my knowledge or consent. He also sent a text to my cell phone from his personal cell phone.
02/12/2017 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • MT
  • 597XX
Web
Rocky Mountain Credit ( no license # on letterhead ) at XXXX XXXX, XXXX, Mt XXXX, XXXX XXXX XXXX XXXX. Reported me as a delinquent on my credit report, even though I disputed the claim within the 30 day timeline. I requested any type of document with my signature, they failed to do so, and sent me a bogus XXXX invoice that even I can generate. They reported this as a delinquent account even after I followed the legal steps and disputed, without them being able to verify the debt. What steps do I have to take to clear this erroneous reporting on my credit report, and to evoke their collection agency license?
09/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • UT
  • 84120
Web
Rocky Mountain is reporting a new collection on my credit report that I did not get any notice or warning of. I never received a 30 day right to dispute letter and I never received any notice that this was a collection until I saw it on my report. This is in violation and I would like it to be removed.
05/22/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MT
  • 59047
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