FUTURE FINANCE COMPANY CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/22/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • IL
  • 60050
Web
To whom it may concern Since XX/XX/2017 we have been dealing with a company that we got financing for an auto to correctly report to the credit bureaus. We have gotten every excuse as to why it is not reporting, we were even told there was a letter sent to XXXX in regards to this matter but we can not get a copy of this letter either. We are in the process of getting a mortgage and the almost 3 years of credit would help out tremendously. We have been trying to be really patient and understanding but it seems to get us nowhere, there are two people on the loan, my son and my husband. This trade line reports just fine on my sons credit report but not my husbands. This could one mean we go from needing 3 % down instead of 10 %, a lower interest rate and possibly approval. Right now there is a lot riding on this and they dont seem to want to do anything to help the situation. I have already filed a complaint with the XXXX and their excuse was a problem with their program, but when I disputed that because it is reporting to one but not the other the XXXX closed the case. Our Attorney is stepping in but we are running out of time for this to be reporting. At this point XXXX XXXX needs to report this trade line A.S.A.P. As of today a manager by the name of XXXX spoke to my husband and stated that we did not want this trade line on our records even though it is reporting on my sons records that 95 % of the payments are on time. They claim we have disputed the trade line but if that were true and the information had been correct the trade line would not have been removed. Their failure to do anything is going to cost us more money than necessary. Honestly this company needs to not be allowed to provide loans, their customer service is awful and they are very hard to work with. I have copies of emails back in XXXX that they sent a letter to XXXX XXXX and now they are saying nothing was sent. Again more excuses. We need your help please. Thank you for your assistance in this matter
01/19/2021 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 600XX
Web
I purchased a vehicle from Future Finance on XXXX on XX/XX/XXXX and also signed a Wage Assignment at that time. A week after purchasing the vehicle I began to have problems with it. It was a lemon. I contacted the finance company and ever since I had been trying to work with them on getting rid of the vehicle. The dealer went bankrupt shortly after we purchased the car. In XXXX I asked for the finance company to please take the vehicle back as it was costing me too much money to repair. At that point they took the vehicle and I began to make payments of {$150.00} a month to try to pay off any debt owed. In XX/XX/XXXX the finance company decided to send ( email ) : not by certified or registered mail : an expired wage garnishment to my employer. They embarrassed me at my work place while illegally attempting to garnish my wages, my rights as a consumer were violated. I notified the company of this and when I demanded for them to provide me with supporting documents of what I supposedly owe, I never received a response. At this point On Friday, XX/XX/XXXX I was contacted by an attorney who served me with a summons to appear in court. I contacted their attorney and told them of the issues with future finance and his response was that, " that happened before it arrived on my desk '' as if to brush off the fact that my rights were violated and they are still trying to pursue this in court.
12/29/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Problems at the end of the loan or lease
  • Problem related to refinancing
  • IL
  • 60622
Web
Basically since we had got the loan the car has needed work after work so paying car note plus put money in the car so it works is to much. We pay car loan every month even if late 1 or 2 weeks it gets paid plus late fee is paid. They call and threaten u after 1 week of being late saying they are taking the car i could see if a person doesn't pay a loan at all but a week or 2 behind? We got a call from them on XX/XX/2018 about late payment and car would be took car payment is due on XXXX every month. We called them got real bad attitude from two different people who work for them both time hung up phone on me. We have had the car around 4 to 5 months now and payment is always paid before XXXX of month. Company is future finance in XXXX XXXX Illinois
06/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • IL
  • 60201
Web
There are inquiries reported on my credit report that I did not give consent for any of those lenders to run my credit this is fraud XXXX XXXX XXXX FUTURE FINANCE XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
01/15/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • IL
  • 60016
Web
04/14/2022 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Problem when making payments
  • Problem during payment process
  • IL
  • 60016
Web
07/30/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • IL
  • 60565
Web
05/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • TX
  • 77077
Web
01/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • IN
  • 46012
Web
01/19/2017 Yes
  • Consumer Loan
  • Vehicle loan
  • Managing the loan or lease
  • IL
  • 60172
Web