Full Circle Financial Services, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/30/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 80226
Web
I purchased a vacuum through XXXX on line. I chose the payment plan for it. I thought that I paid through credit card charges but was told that the one payment failed. I responded and thought it was corrected. It wasn't. Then the next month they attempted again and then they sent me to a collections agency. I wasn't given a chance to clear up the payments which I thought were fine. I was told it was a third notice, it wasn't. It was the second and I had responded to the first one via email. They voided the warranty on the vacuum which of course doesn't work anymore anyway. I received an email from the collections agency and I asked that they prove the debt. I don't know who these people are. I don't agree with the amount that they show as due, and I don't know that if I pay these people it will resolve this debt. I responded to the email and haven't received an answer. I have received numerous calls from them, about XXXX a day. So, I emailed them again telling them that until the prove out the debt it was illegal to keep up the non-stop calls. I asked that they prove the debt. I have seen nothing and they keep calling me while I'm at work. Please have them prove the debt and stop calling me until they do. I will pay this debt but I'm not giving some person on a phone money until I'm sure they are actually in charge of this debt. How do I know this isn't a scam? I pay them and then I get XXXX calling me looking for payment.
05/20/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • UNITED STATES MINOR OUTLYING ISLANDS
  • 21144
Web
XX/XX/2020 @ XXXX XXXX I got a call from XXXX with Full Circle. The number for the company is XXXX ext XXXX. I advised XXXX that he was calling my employer and I was not able to take personal phones calls at this number. He then asked me for a different number which I told him I would not provide to him. He then says that he will keep calling my employer to contact me about a so called debt I owed. I have never taken a service with this company before. I went to XXXX and looked up Full Circle and I can't find a website or address for this company. I think its a scam and I want them to stop calling my employer 's number.
03/08/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MI
  • 489XX
Web Older American
I contacted XXXXXXXX XXXX XXXX, and told them I no longer wanted to work with them, because it was taking them to long to pay off my debt. They also, let some of my debt to be sold to a 3rd party. one debt that was owed was with XXXX XXXX XXXX XXXX which was sold to Full Circle Financial Services. I contacted Full Circle and told the person who answer the phone ( a Man ) and said that I wanted to Make a settlement on my account. I told him I was dropping XXXX XXXX and deal with them personally, he threaten not to work with me and said I should go back to XXXX XXXX. what is the different. I'm the one who is paying.
08/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85743
Web Older American
We received XXXX letters from Full Circle Financial Services claiming we owe {$150.00} to Shark Rocket Deluxe Pro Vacuum. I replied to the first letter stating we do not owe this money and have never done any business with XXXX XXXX. We then received a second letter. We do no own a XXXX XXXX Deluxe Pro Vacuum, nor have we ever considered owning one. They also claim it was paid for with a XXXX ending in a number that is n't any card number we have ever had.
06/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 337XX
Web Older American
XXXX hired Full Circle Financial Services ( XXXX XXXX XXXX ) to collect {$140.00} for an item That I never received. They, FCFS, are reporting a delinquent payment to the credit bureaus on a monthly basis. They have been sending me " past due reminders '' on an old email address.
08/10/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 344XX
Web Servicemember
requested, through certified mail, debt validation. been way over 30 days and they are yet to respond
09/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NY
  • 10034
Web
Credit reports show that the account is charged off yet this account is settled and paid in full.
02/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MS
  • 39095
Web
02/23/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95446
Phone Older American
11/16/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85286
Web
10/12/2021 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35114
Web
11/29/2018 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75771
Referral
10/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • TX
  • 75503
Web
10/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75503
Web
08/22/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 66614
Postal mail
09/17/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • SC
  • 29588
Web
07/19/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • CA
  • 95321
Phone Older American, Servicemember
07/08/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 92545
Referral
02/20/2015 No
  • Debt collection
  • Credit card
  • Communication tactics
  • Frequent or repeated calls
  • VT
  • 05661
Referral
08/04/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98126
Web Older American