Frost-Arnett Company CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/14/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	FL 32073	Web
I was in an accident rear ended on XX/XX/XXXX. My pain management doctor, XXXX XXXX XXXX. XXXX, started billing my PIP through XXXX XXXX claim # XXXX. I had NO CHANGE from preexisting conditions or treatment. I never got even a single bill from the doctor, but when the PIP ran out they demanded money to be seen. They then placed the Illegal debt with Frost Arnett, who I called, and formally disputed this account. It has been over 60 days and they have not responded to the dispute, or addressed the dispute, or sent any mail whatsoever, but just did recently send the billings that XXXX XXXXXXXX Sent them. THEY ARE OUT OF TIME FOLLOWING A DISPUTE TO CONTINUE AND MUST CEASE. ATTACHED AND FOLLOWING HERE BELOW IS THE LETTER I SENT FROST ARNETT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Florida XXXX XXXX XXXX XX/XX/XXXX CL # XXXX claim # XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX Phone XXXX XXXX Frost Arnett account number www.frost-arnett.com XXXX XXXX XXXX XXXX, Tennessee XXXX On XX/XX/XXXX I was rear ended. I filed a claim and went to the ER to get checked out. Shortly thereafter, upon my regular visit, I informed my XXXX XXXX doctor, Dr. XXXX Office, about the accident, and gave them a release to get the ER information. I had minor XXXX XXXX, and apart from that, no new injuries. My doctors office began to bill my PIP through XXXX XXXXXXXX. I have been informed this PAYS MORE to the doctor for most procedures. I WAS NOT TREATED FOR ANY OF THE TEMPORARY DISCOMFORT IN MY XXXX. I got no procedures, no medication, no examinations beyond the initial cursory, brief examination in early XXXX. Further, at no time, to date, have I ever gotten a single billing, or notice of billing, or indication I had been getting billed, in any manner, either verbal, written, or electronic. For all purposes, and in all respects, my treatment through XXXX XXXX XXXX and XXXX XXXX in XXXX or XXXX XXXX, there was nothing to indicate that my treatment for my lower back and other issues, which were pre-existing and ongoing, had changed in any manner, shape, or form. In XXXX of XXXX I assume the PIP funds had run out, and was told that I would not be seen until over {$1200.00} was paid. I was not given or offered continuity of service and care. I was told I needed to talk to the office manager, and made multiple calls and left multiple messages about this situation, but was never called back. My account was handed off to a collection agency. I asked for copies of billing ( from Frost-Arnett ), which I have just gotten. I also asked for these documents from XXXX XXXXXXXX, which came much sooner. I had requested the documentation from XXXX XXXXXXXX on XX/XX/XXXX. It came within 10 days. I requested the same from Frost-Arnett, which has just come via email approaching 60 days after the request and initial dispute of this bill and account. This more than exceeds Frost Arnett fulfilling their duty to respond, in writing, to this dispute within 30 days, and exceeds the 15 day window following that date. Frost-Arnett has not verified the debt or addressed the dispute. Under the FDCPA I have the following rights : # 1. Right to notice of the debt. Frost-Arnett has not sent any mail or communication other than one email which was late. I contacted them after the client, my doctor, told me that was who would handle it. # 2. Right to contest the debt. I exercised this right MORE THAN TWO MONTHS AGO, and none of the merits of my dispute, clearly laid out to Frost-Arnett over 60 days ago, were addressed. # 3. Right to verify the debt Frost-Arnett has not verified the debt. They have not checked with XXXX XXXX or XXXX XXXX, nor addressed that the things that their client, XXXX XXXXXXXX XXXX, billed XXXX XXXX for under my PIP coverage had been and were PRE-EXISTING and that no change in my care or treatment had taken place subsequent to my claim with XXXX XXXX. Under the FDCPA Frost-Arnett has lost all legal right to pursue this matter. Frost-Arnett, and their client, XXXX XXXXXXXX XXXX, are hereby notified that any negative credit reporting will be considered to be HARM and undue harassment and will be met with litigation for same, and it is my view that the billing of my PIP under XXXX XXXX is either an egregious mistake, gross negligence, or fraud. I demand that XXXX XXXX XXXX return all monies claimed under XXXX XXXX PIP from XX/XX/XXXX forward be returned to XXXX XXXX forthwith, that all claims for any monies from this matter be withdrawn. As stated, as of this writing, I have not received not one single billing or notice of billing, or collection of said bill ( ings ) from any insurance agency, or XXXX XXXXXXXX XXXX and Dr. XXXX, or Frost-Arnett. I certify that I did call Frost-Arnett about this matter the very day Dr. XXXX office told me that they had assigned it there and entered a dispute at that time, which is evidenced by the extremely late and out of time email containing the billings from XXXX XXXXXXXX XXXX. In that email or PDFs the dispute itself is not addressed. I have also, again today, informed Frost-Arnett phone representatives as to the dispute and merits, and demands within, my dispute. I asked that agency for their legal department, for a Fax number or email address, and was directed to their website. It appears they can send emails late, but not receive emails through regular email logistics, or even send mail concerning this matter. I will authorize Frost-Arnett and/or XXXX XXXX to contact my providers, XXXX XXXXXXXX XXXX, & XXXX XXXX to attain past billings that PROVE that all lumbar treatments and procedures were PRE-EXISTING AND SHOULD NOT have been submitted to the PIP coverage of The General, but should have gone to XXXX XXXX I have lost continuity of care and am in excessive pain because of this situation. I am also highly stressed out, can not sleep properly, and have lost enjoyment of life, my relations with my wife, and interactions with my child, due to the break in care and medication. I will be addressing this matter with my Primary Care Physician shortly, as XXXX said there is nothing they can do, and I am seeking the proper avenue to proceed on state regulatory levels. Sincerely, XXXX XXXX XXXX
03/23/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MI XXXXX	Web
Chronology of events related to Frost-Arnett Companys abusive collection practices XXXX XXXX XXXX Master # XXXX XX/XX/XXXX Disputed amount : {$98.00} / Date of service : XX/XX/XXXX Sent certified letter # 1 ( with return receipt ) to Frost-Arnett indicating that we are disputing the validity of the debt in the amount of {$98.00} because this claim was previously paid by our health insurance provider XX/XX/XXXX ( copy of explanation of benefits provided ). Continued to receive various collection calls from Frost-Arnett XX/XX/XXXX Disputed amount : {$98.00} / Date of service : XX/XX/XXXXDisputed amount : {$1300.00} / Date of service : XX/XX/XXXX Sent certified letter # 2 ( with return receipt ) to Frost-Arnett indicating that we are disputing the validity of the debt in the amount of {$98.00} because this claim was previously paid by XX/XX/XXXX ( copy of explanation of benefits provided ). Our letter also indicated that we are disputing the validity of the debt in the amount of {$1300.00} because XXXX XXXX Medicare was in full effect as of XX/XX/XXXX. We further explained that Medicare had denied many of XXXX claims initially because of an error in their system, but that the error has since been corrected and that Medicare is now paying all claims. Continued to receive various collection calls from Frost-Arnett XX/XX/XXXX Disputed amount : {$98.00} / Date of service : XX/XX/XXXX Disputed amount : {$1300.00} / Date of service : XX/XX/XXXX Sent certified letter # 3 ( with return receipt ) to Frost-Arnett indicating that we are still disputing the validity of both debts due to all the reasons stated in our letter dated XX/XX/XXXX. Continued to receive various collection calls from Frost-Arnett XX/XX/XXXX Received a collection call from XXXX at Frost-Arnett. I explained that weve sent three certified letters, but XXXX said they did not have any letters from us. I asked to speak to a supervisor. XXXX XXXX XXXX took my call. She also said that they had no record of receiving certified letters and asked what address we sent them to. I told her we sent them to XXXX XXXX XXXX, XXXX, TN XXXX ( as listed on their collection invoice ) and I had the USPS return receipts ( with signatures ) in my hands from all three letters. She confirmed that the address was correct, but couldnt explain why our letters werent in their system. XXXX XXXX requested that we mail all the letters, back up and copies of return receipts to her attention at their physical address at XXXX XXXX XXXX XXXX XXXX, XXXX, TN XXXX. I again explained to XXXX XXXX that XXXX XXXX Medicare coverage was in full effect on the date of service ( XX/XX/XXXX ) and that we asked XXXX XXXX to rebill Medicare because his coverage was in effect on XX/XX/XXXX. I explained that Medicare did have issues with XXXX account ( due to Medicare not setting it up properly ) but that all claims that were initially denied were now being paid. XXXX XXXX also gave me her telephone number XXXX and said that she will closely follow this case and I can call her at any time. XX/XX/XXXX Send certified letter # 4 sent to XXXX XXXX XXXX at Frost-Arnett. XX/XX/XXXX Called XXXX XXXX at XXXX. She did not answer so I left a detailed message ( with master account number XXXX and my telephone number ) and asked that she return my call. XX/XX/XXXX XXXX XXXX had not yet returned my call, so I called her again and left another detailed voicemail. Continued to receive collection calls from Frost-Arnett.XX/XX/XXXX XXXX XXXX had still not returned my call, so I called her again and left another detailed voicemail. XX/XX/XXXX Because XXXX XXXX was not returning my calls, I called the main number at Frost-Arnett at XXXX. I spoke with XXXX. XXXX confirmed that they did in fact receive our certified letter that was sent to their physical address and that it would take 30 days to review the account. XXXX said that we need to get a letter from Medicare stating that they will cover, because as of XX/XX/XXXX XXXX XXXX stated that Medicare still will not honor the claim. XX/XX/XXXX At approximately XXXX XXXX, I called and spoke to a supervisor named XXXX XXXX. XXXX gave me her direct line of XXXX. XXXX asked that I give her 24 hours to review the file and said it would be helpful to her client, XXXX XXXX, if we could provide Frost-Arnett with a letter from Medicare confirming coverage. XX/XX/XXXX I contacted XXXX XXXX to let her know that I had a letter from Social Security indicating that XXXX is covered by Medicare, effective XX/XX/XXXX. I also told her that I found the benefit summary on Medicares website, and it appears that XXXX XXXX billed the wrong Medicare number. XXXX XXXX instructed me to upload the documents to their website and requested that I follow up with her on XX/XX/XXXX. The documents were successfully uploaded at approximately XXXX XXXX. XX/XX/XXXX I contacted XXXX XXXX to confirm that she received the documents I uploaded to their website. She said she did receive them and forwarded the documentation to XXXX XXXX.
08/24/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 37221	Web
On XX/XX/22, I received a letter of debt owed to XXXX XXXX from Frost-Arnett Company XXXX XXXX, TN. On XX/XX/22, I called and made a payment of {$25.00} for ( 5 ) small accounts from a XXXX, thinking these are so small and I could have overlooked these items as I healed. However, I questioned the {$260.00} bill to XXXX XXXX due to meeting maximum out of pocket and copays pre- and XXXX I explained to Frost-Arnett on XXXX XX/XX/22 call that I will be reaching out to XXXX XXXX XXXX XXXX to resubmit the XXXX XXXX bill and never had any follow-up from Frost-Arnett after this conversation XXXX No additional correspondence or phone call from Frost-Arnett led me to believe the XXXX bill had been paid. On XX/XX/22, I received a credit alert that an unpaid debt was reported. If you pull all of my credit reports, you will see ( XXXX ) late payments for over two years. Please compare this to a XXXX search for Frost-Arnett with 72 reported ratings, leaving their agency a customer service satisfaction of two stars. It appears I am not alone with the following complaint, with other consumers reporting similar issues with Frost-Arnett. I went online and submitted a complaint to Frost-Arnett on XX/XX/22. I followed up with a phone call to Frost-Arnett on XX/XX/22, speaking with XXXX. XXXX did not see my submitted complaint in their system. XXXX saw in their system the letter from Frost-Arnett dated XX/XX/22, my call on XX/XX/22, and no further correspondence or phone calls to me from Frost-Arnett after this XXXX I asked for an itemized bill from XXXX XXXX and for someone to pull my call to Frost-Arnett from XX/XX/22. XXXX said she can not pull a call, but can ask a supervisor to do this, and will email an itemized bill to me. On XX/XX/22 I called XXXX XXXX and spoke to XXXX due to not receiving an email from Frost-Arnett as promised on XX/XX/22 by XXXX. XXXX transferred me to her supervisor, XXXX. XXXX was very kind and said she was going to speak to her supervisor and call me back at XXXXXXXX XXXX. about the limited communication regarding this debt. XXXX did return this call and stated that her supervisor, XXXX, told her to relay to me that the Credit Bureau stated on XX/XX/XXXX that all reported debt with a {$0.00} balance will be removed from credit reports. Now I'm all the more concerned. Does this mean that Frost-Arnett does not report paid in full to credit bureaus for which they have turned consumers over for bad debt after a debt has been paid in full? Frost-Arnett just expects consumers to have any negative credit debt ( legitimate or not ) reported by Frost-Arnett to be auto-corrected by the credit bureaus themselves? My complaint is that I, once again, request the call to Frost-Arnett from XX/XX/22 be pulled. Frost-Arnett states each phone call is recorded and XXXX agreed to ask her supervisor for this. There was no follow-up to this request. The request was ignored. I request, once again, an itemized bill from Frost-Arnett for XXXX XXXX XXXX I request, once again, clarification as to why I was never contacted by phone or in writing after one letter was generated by Frost-Arnett on XX/XX/22. I called Frost-Arnett immediately upon receiving this letter on XX/XX/22 and this is documented in their system. During this call I state that I'm reaching out to XXXX XXXX XXXX XXXX to pay this bill since I met maximum out of pocket. I thought this was noted on my account during the phone call with Frost-Arnett XXXX The employee handling my collections case did not discern that at least one additional phone call or one follow-up letter would be necessary, informing the me that the debt remained, that XXXX XXXX XXXX XXXX XXXX not pay as we discussed during my last call to Frost-Arnett? Due to Frost-Arnett 's lack of communication with consumers, I was left to believe the debt was no longer an issue and XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I request to be shown that this debt is owed in writing and not just dismissed by the manager of Frost-Arnett XXXX XXXX, who relayed to me through another employee to simply pay the debt and the credit bureaus will automatically remove the debt from my credit reports because the credit bureau stated such on XX/XX/XXXX. What? His consumer service message does not address any of my requests to prove the debt. His consumer service message does not address the issue of only one correspondence from Frost-Arnett regarding this debt after the consumer, XXXX XXXX XXXX called Frost-Arnett for guidance about this debt. XXXX 's consumer service message/solution completely dismisses the consumer 's concerns about this debt, leaving the consumer no choice but to pay the medical bill if the consumer wants the credit reports corrected and that Frost-Arnett will not ensure XXXX negative affect on the consumer 's credit report is correctly reported as paid. That is on the consumer and the credit bureaus to correct.
12/21/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TX 75063	Web
I had a scheduled checkup last year ( XX/XX/XXXX ) at her XXXX for which I had to be put under general anesthesia during the checkup. We had scheduled this appointment after assurance by the doctor 's office [ which is in network of our health insurance provider ] that everyone involved in the checkup procedure will be billed as in-network. We were given the name of the XXXX who gave general anesthesia to me on day of the appointment, Anyway the check up went fine and waited for the explanation of benefits ( EOB ) from the health insurance and bill from the providers to pay for what were expected to be in network charges. Sometime mid-year ( XX/XX/XXXX ), we ( me and my spouse ) got an EOB letter from the health insurance saying that the charges from the XXXX will be calculated as out of network since the XXXX is out of network. This was the first time we even came to know the name of the XXXX. Facing a bill of around {$3000.00}, we called the XXXX office and asked them why they did not inform us prior to the procedure that they were out of network of my health insurance.They told that they were working with the health insurance to claim the bill as in network since the procedure was performed at a doctor 's office location that was in-network. Since the health insurance did not pay to the XXXX office for the claim that the XXXX office sent them, the XXXX office sent us a bill last month ( XX/XX/XXXX ) with adjustments and asked us to pay around {$500.00} to settle the bill after adjustments. We asked them to provide me breakdown of how they calculated the {$3000.00} bill and when they sent me the details, we was astonished that billed me incorrectly stating the time for the procedure was 87 minutes, even though we clearly remember is being under 30 minutes. When we asked them on the phone about why they mischarged the bill, the XXXX spoke very rudely with us said that they were not going to discuss any further details and threatened us to either pay up the {$450.00} ( since we had paid {$50.00} on the day of the procedure itself to the XXXX office ) or they would send my bill to a collection agency. We asked them to work with us and correct the bill for the service they provided but they just hung on us and stopped responding to our phone call. Recently we got a chance to speak with them again on the phone and they told us that my bill was handled by a different office and gave me a XXXX number to call. When we called the provided number, the person responding to the call mentioned that they are a collection agency. Now we believe that my rights as a consumer have been violated since there were mistakes done by the XXXX office at multiple levels which I have listed below : 1 & gt ; Since the checkup as a scheduled checkup, the XXXX office should have informed us that they are going to charge me as a out-of-network service which they did not do. 2 & gt ; I believe that they billed me incorrectly stating the time for the procedure was 87 minutes, even though this was a simple procedure which definitely did not last 87 minutes. 3 & gt ; When we was trying to work with the XXXX office after receiving their bill with adjustments to pay {$450.00}, I was trying to figure out how they arrived at the original {$3000.00} bill that they claimed, but they refused to provide me any further information and sent the bill to a collections agency to make it impossible and inconvenient for us to challenge or question the bill they they charged. I believe is again a violation of my rights as a consumer of health services and the XXXX office did not handle my account properly as required by law.
06/15/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30291	Web	Servicemember
I received a call regarding an unknown debt and letter on XX/XX/XXXX. Subject : IDENTITY THEFT STATEMENT, DEMAND FOR SETTLEMENT Account Number : Disputed Debt Collector Account # XXXX and/or Original Creditor Account # XXXX To Whom It May Concern, Under the Fair Credit Reporting Act ( FCRA '' ), Fair Debt Collection Practices Act ( " FDCPA ), Fair and Accurate Credit Transactions Act ( " FACTA '' ) I am exercising my lawful right to request the removal of any trade lines of this account on my credit report, including inquiry records and collection notices being reported to the four National Credit Reporting Agencies ( `` CRA '' ) : XXXX, XXXX, XXXX, and XXXX. This request is due to the fact that the above-referenced account is fraudulent and a case of identity theft. I did not put this in writing sooner because I was unaware of the fraudulent activity until I contacted the original creditor. I also received, in writing, a partial debt validation from your agency. Besides, I did not know what recourse was available to me as an identity theft victim. I HEREBY AFFIRM 1. I did not authorize anyone to use my name or personal information to seek the money, credit, loans, goods, or services described in the account listed above ; 2. I did not receive any benefit, money, goods, or services as a result of the events described in the account listed above ; 3. I don't know how this fraud happened ; 4. I don't know who is responsible for this fraud. The XXXX amendment to the nationally approved FACTA ( effective XX/XX/XXXX ) will require compliance with this request within 30 days. Further, credit issuers must provide that documentation and information to a police agency designated by the impersonated party. In lieu of a police report, an official affidavit was filed with the Federal Trade Commission - Case Number : FTC Case Number DEMAND 1. Stop the debt collection activity that abusing and harassing me ; 2. I am a victim of identity theft and requesting that the tradeline be removed from my credit report. All inaccurate information, invalid marks, and collection notices reported by your agency to any of the National Credit Reporting Agencies must be deleted immediately by your offices. Once resolved, I expect a letter of clearance to be issued within fifteen ( 15 ) days ; 3. Do not sell, distribute, trade, exchange, share, donate, giveaway, and/or transfer information about this fraudulent account with any other entity ; 4. Finally, remove all my personal information from your company records. Please be advised that continued reporting of this account to the CRA 's as collection items is considered a violation of the State and Federal laws in accordance with the FCRA, FDCPA, and FACTA. If you fail to comply with my demands, I will not hesitate in bringing legal, lawful, and administrative actions against your firm as well as the individuals responsible for damages to my person. I believe you know if I sue your company in Small or District Court, I can recover actual damages, '' including court costs, attorney 's fees, intentional infliction of emotional distress, and other diminishes of the quality of my life. In the case of truly outrageous behavior, I can recover " punitive damages '' meant to punish malicious and/or willful conduct. I declare under penalty of perjury that this declaration is true and correct to the best of my knowledge. Knowingly submitting false information on this affidavit could subject me to criminal prosecution for perjury. I await your immediate action to my demands within fifteen ( 15 ) calendar days from receiving this letter. Regards, XXXX XXXX
02/13/2017	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NC 28104	Web
This began when I had to find a new XXXX who performed XXXX / XXXX because my doctor moved out of state. When I initially began seeing this doctor it was from a referral of a XXXX that did not perform XXXX. Due to the XXXX I can experience, at times it requires I take XXXX. As this clinic deals specifically with XXXX, it would be clear that their patients may, at times, be in a XXXX and XXXX the information on the forms they complete for the physician. At no time was I verbally informed, or any signage present, to make clear this doctor, who was XXXX out of a freestanding office building, was operating and billing his practice as XXXX services. After a few visits, I saw my medical EOBS and immediately discontinued seeing this physician. Then I began speaking with their billing service about making a lump payment arrangement for the XXXX visits once all medical bills have been run thru and paid out accordingly by my insurance company. Their billing company supposedly agreed. However, they did not file the last visit, with my insurance co, in a timely manner and decided to send my balances to a collection agency. That agency, Frost-Arnett, sent request for money without any documentation other than provider name and lump sum. I paid XXXX visits and those were supposedly resolved. After I began reviewing my insurance EOBS against their collection claims, I realized they were starting out with amounts that were not valid according to my insurance company. My doctor is contractually only allowed to collect from me what he agrees with insurance. Frost -Arnet was hired to collect more than I was contractually obligated. Since we had come to agreement on a reduced amount for the XXXX visits, I felt that fair and did not pursue adjustment. However, on the unpaid visit that eventually was processed thru insurance, they are attempting to collect 3 times what the EOB states I am required to pay. The final visit had no obligation for the insured as I met all out of pocket/deductible expenses. Since I knew they were attempting to collect an invalid amount, I requested Frost-Arnet provide an itemized statement from the doctor. What was provided, did not match what was valid financially for that visit. I sent, via confirmed fax, a letter of dispute with insurance EOB proof that the amount was invalid. I requested they contact doctor and correct amount for me to consider pmt. They ignored this request and sent another pmt request with the suggestion I use tax refund money to pay it. In addition, the wording lies in that it states they have not been able to contact me. I have regular documentation of names, dates, and fax confirmation to prove there has been LOTS of contact. Therefore, I submit they are operating under lies, misrepresentations, and character XXXX. As they are contracted to provide this service for the doctor 's billing, I hold all parties involved equally responsible and they need to cease this fraudulent collection attempt and lies that I have not made effort to resolve this matter. I will make payment against the valid amount and wish to be done with all parties related to this matter. I refuse to do so until the amount of collection reflects the amount the doctor can contractually collect. Please help get them to comply with how they should be operating under the Fair Debt Collection practices.
10/04/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 32822	Web
1 ) I was contacted by a company which I have never given any permission to my personal medical or personal information with regards to a Debt. I strongly feel that my HIPAA privacy and sercurity has been violated with regards to this company by the name of FROST-ARNETT COMPANY ; their address being XXXX XXXX XXXX XXXX, TN XXXX. Their phone number listed XXXX & XXXX. 2 ) They contacted me trying to collect on a debt, asked me for my social security and full name saying that they have all my information of an existing medical debt that they need to collect asap. They claimed to have an existing debt to collect on behalf of XXXX XXXX XXXX whom OBVIOUSLY SOLD my medical infromation and strongly violated my HIPAA privacy and security laws. 3 ) I was contacted by a company which I have never given any permission to my personal medical or personal information with regards to a Debt. I strongly feel that my HIPAA privacy and sercurity has been violated with regards to this company by the name of FROST-ARNETT COMPANY. They gathered information forcefully my name, the sum, my social security I think and my drivers license I was not aware that this was a complete violation of my HIPAA privacy and security law that is supposed to proctect me from these agressive and invation of privacy tactics. 4 ) The company is about FROST-ARNETT COMPANY ; their address being XXXX XXXX XXXX XXXX, TN XXXX. Their phone number listed XXXX & XXXX. They have distroyed my credit like they said, even though they NEVER had my permission to have access to ANY of my personal medical and private information. I am scared for the sake of my security and really medical privacy, that is can be sold and thrown arrownd like nothing, like I don't matter or exist. Very very shocking! 5 ) The people involved are above. The company that contacted me with a debt that never existed with them, they never had permission to my private and suppossed to be secure medical information based on the HIPAA laws. 6 ) I was contacted by this company ( FROST-ARNETT COMPANY whom had not right to do so, on XX/XX/2018 in writting ( a bill from them ) as well as a day or two later via phone where they forcefully asked me for my social security and so forth saying that they need to collect a debt asap and that I must pay this debt before a year from the date. They claimed to have a balance of $ XXXX that I owe them. 7 ) This company FROST-ARNETT COMPANY has several addresses listed on this fraudulent bill they sent for the balance. FROST-ARNETT COMPANY XXXX XXXX XXXXXXXX XXXX TN XXXX Phone Number XXXX / XXXX FROST-ARNETT COMPANY XXXX XXXX XXXXXXXX XXXX, TN XXXX. Phone Number XXXX & XXXX XXXX **XXXX XXXX XXXX XXXX PA XXXX ( Address service requested?? ) Please help, this is worng, this is a breech of the HIPAA privacy laws to a large extent, my security and privacy has been completely violated. Please advise. Thank you kindly,
09/27/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CT 068XX	Web
I was seen at XXXX Texas XXXX XXXX for a XXXX exam on XX/XX/XXXX. I was initially charged an amount of {$75.00} which I paid off in full, I then continued to check my account to make sure no new charges were added over the next year. All of a sudden on XX/XX/XXXX, more than 22 months after the date of service, a {$120.00} charge was added to my account for the XXXX exam almost XXXX years prior. In going through my previous statements, I found none of them contained this charge or any amount due and that the XX/XX/XXXX statement was the first time I was billed for this and notified. The Texas " Timely Billing '' law ( TX XXXX Practice and Remedies Code CH. XXXX ) requires health care service providers to bill a patient no later than the first day of the XXXX month after services were provided. If the bill is not sent within the timeframe in the law, the health care service provider can not try to collect payment for certain charges. On XX/XX/XXXX I called Ascension to inform them that this bill was sent in violation of the aforementioned Texas XXXX XXXX and likewise dispute, to which they replied that their negotiations with my insurance where why it was charged late and claimed that meant they could still charge for it. The Texas XXXX XXXX makes no such exceptions for insurance negotiations, and when I informed them that they still hadn't given any reasoning to why the bill was still valid despite being sent out 22 months after the date of service ( almost twice the allowed 11 month window ) they said that they would still charge it anyways. Eventually it was sent to XXXX XXXX where I was contacted by Frost-Arnett XXXX I submitted a dispute online on XX/XX/XXXX detailing the above information and asking them to verify that this bill was not sent out in violation of the Texas Timely Billing XXXX. I then received no confirmation messages or emails from them and had to call XXXX times over the next week to verify that it had been received. Once I got confirmation from them that it was being processed I had to wait until XX/XX/XXXX until I received the dispute response, with the letter being dated for XX/XX/XXXX but only postage stamped a week later on XX/XX/XXXX. I had asked that they send any statement showing from the 11 month window after the date of service, however they instead sent me a statement for 25 months after the date of service. This actually provided more evidence that this bill was sent in violation of the Texas Timely Billing Law however for they still listed it as verification and upheld the charge. I then called on XX/XX/XXXX to inquire further and discuss their verification, however nobody picked up and I had to leave a message. As of XX/XX/XXXX I still have not received any response nor has the company been adequately able to rectify the stated issues. As a result I have had no choice but to turn to the CFPB to file a complaint in the hopes of having the charge removed.
09/20/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	KY 41051	Web
The company provided the itemized bill and said the debt was validated, but they did not have records of the payments and did not accept our bank records showing the payments were made. In XXXX of 2021 I had blood work done, in XXXX of 2021 I received a bill from XXXX XXXX XXXX. I entered a payment arrangement with them and made {$25.00} payments in XXXX, XXXX, XXXX, XXXX, XXXX, and then in XXXX they took a little over {$13.00} in the automatic payment and then discontinued the payment plan. To me that means it was paid off. I didnt cancel the payments and I fulfilled my end of the agreement to pay {$25.00} a month until the balance was paid off. A few months ago we got a notice in the mail that the account had gone to collections and stating no payments had been made on the account. I disputed it, requested verification of all payments, sent bank statements showing two of the payments, and notified them of the violation to the FCRA in that XXXX XXXX XXXX sent the balance to collections without first notifying us there was an issue with their billing. From a consumer protections standpoint this appears to be fraud, as we made regular payments and they are claiming no payments were made. They sent an itemized bill on XX/XX/XXXX and said the debt was valid and they would continue collection attempts. I called them and asked about the payments we made, they said they didnt have any record. I asked them to pull up my dispute, they verified they had records of two payments but refused to continue the dispute, stop collection attempts, or request additional information from the original creditor unless we sent a record of all payments that were made. This is a third party with protected health information that was illegally sent by XXXX XXXX XXXX without a release of health information signed by me in violation of HIPAA, they have evidence that the debt is incorrect, even if just the balance is incorrect due to billing errors by XXXX XXXX XXXX in administering the payment arrangement and recording payments, and they are refusing to cease collection attempts or investigate the payments made. If there was a billing error on the part of XXXX XXXX XXXX, they should have contacted me to correct the error prior to going to collections. This cavalier treatment of my credit report is in violation of my rights under the FCRA. The fact that my payments were not recorded is evidence of gross negligence on the part of XXXX XXXX XXXX in the treatment of my financial information. Where did my money go? Did they apply it to another account? Did they likewise lose any of my protected health information that they so readily shared with a third party who couldnt even provide a phone number for XXXX XXXX XXXX? Please investigate these companies and help us with this illegal collection practice.
03/15/2017	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NC 28104	Web
Frost Arnett is continuing attempt to collect an amount of money, for XXXX XX/XX/XXXX, that is not due American Anesthesiology, XXXX XXXX, as documented by attached XXXX explanation of benefits. I have proven the amount of {$720.00} is a false representation of the amount owed. By contractual obligation, the physician represented by the collection request is only allowed to collect what is contractually agreed with XXXX. Therefore, XXXX states the amount for date of service XX/XX/XXXX is {$230.00}. Please see all attached pages for documentation. Furthermore, an overpayment of {$72.00} was made to the billing service they represent, for which I am now crediting against the valid balance of {$230.00}. This leaves a remainder of {$160.00}. I have attached all documentation to FULLY support my statements. All documentation has been provided to all parties to this matter. -- -- XX/XX/XXXX To All Parties Concerned : Frost-Arnett Company - hired debt collector XXXX, XXXX XXXX, On Behalf Of XXXX ; XXXX, Office Manager Please be advised all parties above will be receiving a full copy of all documents pertaining to the disputed collection request for {$720.00}, when the contractual obligation according to XXXX is {$230.00}. As it has been conveyed to myself, verbally, by Frost-Arnett that they refuse to accept or negotiate any payment other than the incorrect amount that is in violation of XXXX physician contractual agreement, I have no alternative but to escalate my reaching out to regulatory agencies for help in this matter. Prior to this letter, I attempted to work with the Consumer Financial Protection Bureau ( CFPB ) with no success. Frost-Arnett submitted a false and misleading response in order to have the complaint file closed. I will be using that false information to open a new claim against Frost-Arnett for attempting to collect an incorrect amount and submitting false information pertaining to date of service I referenced for my complaint. -- - I have sent a 3rd notice to Frost-Arnett and filed this compliant for the following reasons : - attempting to collect an amount not due - making false claim that I referenced the wrong XXXX in my documentation in the previous complaint with CFPB - making false allegation on recent collection notice that attempts to contact me have been unsuccessful - ignoring my efforts to have the collection amount corrected so this matter can be resolved. - Frost-Arnett submitting false information on the previous complaint to CFPB which resulted in complaint being closed without resolution and continued collection attempts.
06/09/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OK 731XX	Web
In XXXX of XXXX I had procedures done with XXXX XXXX XXXX within the XXXX XXXX of XXXX XXXX. At the time, I was under the impression I had 100 % coverage with my insurance company, XXXX, and was not charged or billed for services. Later, we discovered an issue with my insurance coverage and I was billed by XXXX XXXX and XXXX XXXX XXXX. I have paid off a collection with a separate company and am working to pay off the " bad debt '' within the XXXX XXXX for these services. While I was working with the XXXX XXXX to get documents to help provide medical assistance for these charges, it was reviled that no entity can explain why I have a balance of {$1600.00} from the debt collection agency of Frost-Arnett. The medical assistant at XXXX for XXXX XXXX XXXX shows charges billed thorugh XXXX XXXX however they do not show any charges associated with " XXXX at XXXX. '' The billing department for XXXX XXXX can not find any documents that show other charges or any amount being sent to collections. I was told by the XXXX office on XX/XX/XXXX that the entity is no longer in existence. I can not even find information for " XXXX at XXXX '' on a simple XXXX search. I have NO WAY of being able to verify, dispute, or even review these charges that Frost-Arnett is trying to hold me responsible for. When speaking to customer service with Frost-Arnett, I spoke to their assistant XXXX on XX/XX/XXXX. The only information they have on file is a date of service for XX/XX/XXXX with no doctor listed, only the company " XXXX at XXXX. '' I asked for contact information for this company, so I could review itemized charges. They have NO contact information to give me. They are " not allowed '' to contact the company on my behalf. I confirmed with the assistant who works with Forst-Arnett Customer Service over-the-phone that there is NO way for me to see what I am being charged {$1600.00} for. There was no solution offered to me. I am at the risk of my credit being ruined, over charges from a debt collector who can not tell me any information. This company can not tell me what I am being charged or who I can contact to find out why. I am being asked by Frost-Arnett to blindly send them {$1600.00} with no information. I have no way to contact this " XXXX at XXXX '' and the physician that performed the procedure has already billed me separately and has no record of this extra charge. The attached document is THE ONLY peice of information I have and the ONLY information aside from a date of service that Frost-Arnett can provide me as of XX/XX/XXXX.
07/29/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	PA 184XX	Web	Servicemember
XXXX XXXX XXXX is a contracted group for XXXX XXXX XXXX XXXX. I obtained their XXXX XXXX due to a left shoulder operation in XX/XX/2022. They sent me a bill which I was in monthly communication with XXXX billing and advised them to correct the payment amount because they did not apply the XXXX XXXX XXXX XXXX XXXX Assistance XXXX XXXX. All vendors of XXXX XXXX XXXX XXXX must abide by this discount program to reduce costs for patients requesting financial assistance. In XXXX and XX/XX/2022, I supplied XXXX with copies of the XXXX XXXX XXXXXXXX XXXX via email and XXXX XXXX XXXX. I requested that they adjust the payment so that I can pay the correct amount. On XX/XX/2022 I recieved a letter from Frost Arnett Company who was hired to collect the debt. As a result, I contacted XXXX and spoke with XXXX ( XXXX ) and advised her that I have been in full cooperation and willing to pay but the amount was incorrect due to the missing discount. XXXX researched and confirmed the errors and that I was not given appropraite notifcation or time to pay the corrected amount with appropriate discounts after the adjustment. As a result, she left a telephone message for me on XX/XX/2022 that the balance was taken care of and the balance was now XXXX due to their current errors and past errors. This was confirmed again in a later conversation with XXXX. On XX/XX/2022 I spoke with XXXX representatives from Frost Arnett, a debt collector. I advised the representatives that there was an error and that I dispute the collection as per their letter. Their letter indicates that I can dispute verbally or in writing before XX/XX/2022. The representatives ignored my request for dispute. They attempted to collect the debt. I referred them back to XXXX to verify the error. I also advised them that I feel that they are violating my Fair Debt Collection Rights. They both indicated that they had no obligation to contact XXXX and that they had a debt to collect. They also requested proof of the financial assistance letter. I again directed them to XXXX who has all of the documents and determined the balance to be XXXX. After their refusal to cooperate, I was then directed to their website or send proof of financial assistance to their XXXX XXXX XXXX I feel that this is a violation of my rights under the Fair Debt Collections Practices Act. The debt was given a XXXX balance. I was in full cooperation with XXXX through the whole process. Frost Arnett demanded information and debt that was not owed to them. They refused to acknowledge the dispute request.
08/10/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TN XXXXX	Web
1.I have never had an account with this company FROST ARNETT XXXX XXXX REMOVE from all credit agencies from reporting. 2.consumer means any natural person obligated or allegedly obligated to pay any debt. According to 15 U.S. Code 1692a ( 3 ) 3.This letter is in pursuing 15 U.S. Code 1692c ( c ) Ceasing communication 4.I am the consumer mentioned in 15 U.S. code 1692a ( 3 ) You are FROST ARNETT the debt collector 15 U.S. Code1692a ( 5 ) I am invoking specified remedies under use 15 U.S. code 1692c ( c ) ( 2 ) as a creditor I am demanding you to terminate all farther efforts pursing to 15 U.S. Code 1692c ( c ) ( 1 ) 5.I am the executor under the 15 U.S. Code 1692c ( d ) pursing to 15 U.S. Code 1692d A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) ( 2 ) and ( 4 ) 6.According to 15 U.S. Code 1962e ( 8 ) Communicating or threatening to communicate to any person credit information which is known, or which should be known to be false, including the failure to communicate that a disputed debt is disputed. 7.15 U.S. Code 1692e ( 12 ) The false representation or implication that accounts have been turned over to innocent purchasers for value. 8.As mentioned in the 15 U.S. Code 692f Unfair practices ( 8 ) 9.While pursuing to 1692g ( b ) while the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt. 10.15 U.S. Code 1692k Civil Liability ( a ) Amount of damages Except as otherwise provided by this section, any debt collector who fails to comply with any provision of this subchapter with respect to any person is liable to such person in an amount equal to the sum of ( 1 ) ( 2 ) ( A ) ( B ) ( 3 ) 11. Mentioned in 15 U.S. Code 1681a ( 3 ) ( 3 ) Restriction on sharing of medical information. Except for information or any communication of information disclosed as provided in section 1681b ( g ) ( 3 ) of this title, the exclusions in paragraph ( 2 ) shall not apply with respect to information disclosed to any person related by common ownership or affiliated by corporate control, if the information is ( A ) ( B ) ( C ) Ive pointed out many violations your company is in pertaining to the U.S. Code 1692 and 1681.
02/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	OK XXXXX	Web	Older American
Mismanagement and handlind of patient account and chart XX/XX/XXXX I received a collection letter from Frost- Arnett from XXXX XXXX XXXX XXXX XXXX My Physician is XXXX XXXX was at XXXX XXXX and they sold/bought out/hostile takeover and the accounts were sent to XXXX XXXX XXXX XXXX XXXX unbeknownst to me. This took place based on the new staff in XX/XX/XXXX. I had a bill for {$220.00} and called the XXXX XXXX XXXX to pay was told I could not pay the office and that the new billing office would contact me. Months later, I received a text as to how to pay, and when tried to pay, was told the patient account number was wrong and referred back to my doctors office. I called XXXX XXXX office and they did not have my chart and I would need to sign a document to get the file back from XXXX as XXXX XXXX new owner, did not get my chart, ( even thou I am still XXXX XXXX patient ) he did not own my records. So confusing. I then received a text to pay on-line and again, could not open as I did not have my new patient number to access the portal link. XX/XX/XXXX I received a collection notice for account XXXX to pay Frost-Arnett. I called XXXX XXXX is who now XXXX XXXX and was told my account was sent to collection under patient # XXXX under XXXX XXXX and they had no records and that I had been reported as derogatory. I was then advise to call the corporate office as the local office did not handle any of the billing office. I called corporate XXXX and was unable to speak to a person, as the voice system only allowed to pay by phone and must have a patient ID number, of which when I put the patient ID into the system and it would not accept # XXXX. This company both XXXX XXXX and XXXX XXXX XXXX has poorly handled my patient records ( I can not get copies ) and my billing account. They have mismanaged the entire process due to a hostile split between the two entities and thus reporting my ( me/bill ) as delinquent and issued a late pay and collection notice to my credit bureaus. XX/XX/XXXX I have not and still can not pay the bill and the reporting of this derogatory to my credit file is unjust and I want any negative reporting corrected and apology on the mishandling of my patient chart and billing. thank you
06/02/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MS 38671	Web
Within the past 30 days, I started receiving robocalls from Frost Arnett. I didn't answer the calls because my XXXX call filter app marked the incoming calls as a robocaller and potential scam. There were never any voicemails left to indicate who was calling and what business they had with me. I also blocked each call as it came in, but the calls were always from a different number to evade the blocks. At this point, the robocalls were coming in regularly so I reverse XXXX searched the numbers and it came back as Frost Arnett. So I called them to find out why they were calling and I was told I owed money to XXXX XXXX. I had been paying according to an agreed-upon payment plan on their website since I got the first bill. I was never late or short on any of the payments. At the time Frost Arnett contacted me, the debt was down to {$30.00} something dollars. I told the agent I was paying on the XXXXXXXX XXXX website and would continue to do so. I had received nothing in the mail from Frost Arnett at that point, and the agent recited my correct and current mailing address. After getting off the phone with the agent, I immediately went to the XXXXXXXX XXXX website and paid off the balance. There was no indication on the billing website that the account was late, in arrears or placed with collection. I had also never received any mail from the XXXX XXXX office reflecting a negative account status. I had been paying as agreed, then the sudden robocalls began. Today, on XX/XX/XXXX, I received yet another robocall from Frost Arnett, again from a brand new number to evade the blocks. I told the agent I paid the debt and it was paid directly to the XXXX. The agent said it could take 30 days for something to update in their system to reflect that. The agent then attempted to get my place of employment and email address after she was told the debt was paid. At this point, I do not believe Frost Arnett is going to cease robocalls and other collection attempts, though they have been notified the debt is paid. They have a multitude of negative reviews online, outlining shady and criminal collection practices just as I have unfortunately experienced here.
05/07/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	DE 199XX	Web	Older American
Subsequent to being injured at work in XX/XX/XXXX some of the medical providers failed to code it as a Workman 's Compensation Injury, thus placing the debt under my name. For the past 18 months, I have not been successful in having my claim resolved. I found it necessary to have the Worker 's Comp attorney intervene. The law firm has mailed the proper documents several times to the medical providers, however, they ( medical providers ) have not followed the protocol ( necessary forms ) required by Workman 's Compensation to pay the claim. This leaves me in the middle, my credit score has suffered greatly and I'm unable to secure any type of loan due to my credit score. In the past month, I was served with a court paper to stand trial for a delinquent account. The attorney was successful in having that placed on hold until this can be resolved. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Email to me from the collection agency. I just spoke to XXXX at XXXX and he states the balance we have is current. Date of service XXXX {$260.00} XXXX {$240.00} and XX/XX/XXXX - {$25.00}. The number you can call for XXXX is XXXX if you want to do a follow-up. I then called XXXX XXXX XXXX XXXX and spoke to XXXX she states Workmans Comp was denied being it wasnt authorized in a timely manner? She said if you want to run it again you would have to take it up with your adjuster. I told her I would give you their info and you may be calling in for a follow-up. I hope this was helpful. Call these people for a follow-up and I will do my part to keep your accounts active in hopes that they get things straightened out being it seems your not at fault. Please keep in contact with me. Thank You, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
05/15/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30236	Web
Dear Frost Arnett After viewing a copy of my credit report, I noticed a collection account placed on my credit report from you in XX/XX/2016 I am requesting that you allow me to validate the alleged debt. I am unaware of any outstanding medical bills that I possess, and I am seeking the name and hospital/medical provider to which I owe the debt and a detailed breakdown of the fees that I owe. Additionally, I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I did not give permission to any of my current or prior medical providers to release any of my medical information to a third party. I am aware that the HIPAA does allows the release of limited information about me but anything more is to only be revealed with the patients authorization. Therefore, my request is twofoldvalidation of debt and HIPAA authorization. Please provide breakdown of fees including any collection costs and medical charges. Provide a copy of my signature with the provider of service to release my medical information to you. Cease any credit bureau reporting until the debt has been validated by me. Please send this information to my address listed above and accept this letter, sent certified mail, as my formal debt validation request, which I am allowed under the FDCPA. Please note that withholding the information you received from any medical provider in an attempt to be HIPAA compliant can be a violation of the FDCPA because you will be deceiving me after my written request. I request full documentation of what you received from the provider of service in connection with this alleged debt. Additionally, any reporting of this debt to the credit bureaus prior to allowing me to validate it is a violation of the Fair Credit Reporting Act, which can allow me to seek damages from a collection agency. I will await your reply with above requested proof.
07/06/2021	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	TX 77082	Web
I received a notice via the mail on XXXX, Sent a written notice to Frost-Arnett on XXXX. In accordance with Title 15 of the United States Code Chapter 41 Section 1692, I requested validation of the debt on more than one occasion within the 30-day notice. However, Frost-Arnett has failed to provide validation of this alleged debt within 5 days of contact/communicating with me regarding the debt. Instead, they have practiced aggravated identity theft under 18 USC 1028 ( A ), by accessing my personal information without my express consent. Altering the account numbers on each notice to indicate new debt ( see exhibit A ). In accordance with FDCPA 8012 furnishing deceptive forms, the monetary remedy is owed to me. ( see exhibit A-total of violation made ). Continuing to alter forms and communicate about a debt that I do not own is considered harassment under 15 USC 1692 ( D ) ( 1 ). Pursuant to 15 USC 16819 ( b ) I never gave Frost-Arnett permission to access my personal information. I want any and all accounts deleted, removed from your system they are hereby disputed, as I am a protected consumer and I am not obligated to pay anything that doesn't belong to me. I am the consumer and according to 15 USC 1692 I do not owe any debt and I am not obligated to pay. I am an admistered agent in accordance with 15 USC 1692 ( f ) I do not own the social security card, In accordance with the code of federal regulations section 422.104 Social Security Numbers are the property of the Social Security Administration and must be returned to them upon request, therefore I am an administered agent and do not own any debt assoicated to it. Further review of the regulations can be loacted via 18 USC 8. Frost-Arnett is unable to validate this debt, in order to validate a debt it means to assess an action, I am the consumer and I am the only one that can validate a debt and this debt isnt mine and isnt true.
01/14/2016	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	LA 70706	Web
When my credit was pulled on XXXX it came to my attention that there where XXXX medical collections reporting from the same collection agency that I was completely unaware of. I had XXXX XX/XX/XXXX and received numerous medical bills which I was under the impression I had made arrangements or paid all of these in full when they were received. Never did I receive any notices from any collection agencies or that would 've been an obvious sign they were n't paid and I would 've paid them. When my wife called this collection agency on either Thursday or Friday of last week, she asked if they had ever sent me notice of either of these supposed debts and the representative responded stating they had never sent anything but the hospital did so they do n't have to. She also stated they had just sent XXXX of the collections back to the hospital so they no longer had it anymore but the other they did have and I needed to pay it. I was under the impression however that they have to send notice giving the consumer 30 days to dispute the validity and to request verification. Without sending that notice, it was illegal to report the account on my credit report. I was also under the impression that 5 days after the first point of contact, they had to send a letter and it 's now been 7 days and I 've still yet to get anything from them. I 'm unsure as to whether this debt is truly owed or not because I 've not been given the appropriate time to investigate the account per law and being that I 've paid so many of these bills, it 's quite possible it has been paid especially since there were obvious mistakes with the XXXX collection they supposedly sent back to the hospital. If the debt is truly owed, I have no problems with paying but I do feel that the correct procedures need to be followed so that I could 've paid it to prevent it from hitting my credit report and I was not given that opportunity.
10/01/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33177	Web
On XX/XX/2021, I received XXXX for a XXXX XXXX and a XXXX by my doctor, XXXX XXXX XXXX, at the XXXX XXXX XXXX. That day i sign the quote that i was given 1 month prior and the agreed upon price, of {$4500.00}, was paid that day as well. The price was split into two XXXX, one was my XXXX, medical cpt code # XXXX. And the second was my XXXX XXXX cpt code # XXXX. The paperwork i signed and agreed to says An additional charge will be applicable if the XXXX requires special supplies and or patient may receive a bill from XXXX for XXXX, XXXX or any other supply used by your surgeon. If that were the case then the price of {$4500.00} is what i should only pay unless extra supplies were used. Which they were not. Two months after my procedure, XXXX XXXX XXXX reached out to me stating that they never charged me for a third code for {$2300.00}. That code being XXXX again. My doctor, the one who performed the XXXX, spoke to XXXX XXXX XXXX saying he only charges once for that code and that is what he quoted me. XXXX XXXX on XX/XX/XXXX handed me that quote which they agreed to charge me, i signed, paid for it, then received my XXXX. I spoke with XXXX, XXXX XXXX collection company, over the phone and theyre saying its now {$3400.00} and the charge is for XXXX. I already paid for the XXXX, {$800.00} on the quote. Im very confused with why they keep trying to charge me for a XXXX that I paid in full and XXXX i paid in full as well. Im in no right liable to pay this collections. Attached is the statement they sent me for {$2300.00} The quote, of {$4500.00} and {$800.00}, I signed and paid the day of the XXXX. And the new Statement XXXX is charging me {$3400.00} for anesthesia The doctor that performed the XXXX is XXXX XXXX XXXX from XXXX Florida XXXX XXXX XXXX XXXX ) XXXX For any additional questions you can contact theyre office and speak with XXXX XXXX.
01/05/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OH 45040	Web
This is a complaint on XXXX XXXX XXXX to consumers, which is very confusing. details are as follows. I had undergone a XXXX XXXX XXXX XXXX on XX/XX/XXXX, at XXXX XXXX XXXX XXXX XXXX, XXXX, OH. I have paid the full amount that was estimated at the time of Surgery, for the total Surgery costs. Later, I am keep on getting Bills from many 3rd parties, like XXXX XXXX, XXXX departments. Every time I receive such billing letters, I visit XXXX XXXX - XXXX online Patient portal, which is the only portal available for patients, and recheck if I really Owe any amount, if yes, I pay it online, just to avoid Fraud and to avoid exposing my credit card information to fraud websites, As it is common in USA for data leak and we keep getting fraud letters. Later after 6 months, suddenly I see a debt collection reported to XXXX, from XXXX XXXX, and it says original payment originator is XXXX XXXX, but I dont see this amount in online portal of XXXX XXXX. then again on today XX/XX/XXXX, I received another debt collector letter from company, Frost-Arnett with a due amount of {$100.00}. To make sure, I called XXXX XXXX customer care again, and they could not see this amount due anywhere. Conclusion is, How do I Identify the bills I am receiving are not fraud, if XXXX XXXX is not disclosing the list of 3rd parties involved in the surgery, anywhere, neither online nor on any billing summary. So, if XXXX XXXX informs me about all 3rd parties/ laboratories participated during XXXX, then I would confidently go ahead and pay the bills as soon as I received. Hence, if there are any outstanding debt remaining from my side, that is purely not my mistake, and it is a purely a bad reporting of billing from the XXXX XXXX
11/21/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 76548	Web	Servicemember
I received XXXX bills of owing a debt, but I have insurance and had insurance during the time of treatment and well after I called a few times and was told the debt was waiting for approval of payment.. XXXX debt was taken care of because I called XXXX XXXX after a notice in the mail and called my insurance company on XXXX way of which I should not have had to do. I asked about the other debt in the amount of XXXX and was told it should be taken care of and they are waiting on my insurance company to pay it.. I have not got ta a phone call A letter. Or any other type of attempt to collect this debt from XXXX. I only got a letter stating that it was in collections. I have provided my insurance information on every call I have made to XXXX XXXX I assumed it was take care of since I had not heard anything for months. This is unprofessional and unfair The lack of communication between them and the insurance company is not my fault and they are causing me a great inconvenience as I am trying to transition financially to be able to qualify for certain things coming up soon. This needs to resolved and XXXX XXXX needs to take the proper action to resolve this matter instead of sitting and waiting on the insurance company. It is clear no efforts have been made to confirm my insurance. And again, nor was I notified that this was not taken care of How is it XXXX bill was taken care of, but the other bill which was a continuation of of the first bill Again instead of calling me or sending notice No efforts were made other than waiting They made no attempt to follow up with my insurance company Instead they sent it to collections which is incorrect since I had coverage
07/19/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TX XXXXX	Web
I have been receiving calls from Frost - Arnett. At the beginning of the call they advise that the call may be monitored or recorded. They ask if I am ____ ____, I say yes you are speaking with _____ _____. I then ask them what this is about. They then say they are a financial company calling me about a financial matter. They then tell me I will have to verify my date of birth and social security number before continuing to disclose the reason for the call. I advise that I do not release this information over the phone, and I do not believe I have any financial dealings with them. I further ask the name of there company, and who I am speaking with, as this was not provided at the beginning of the call. I was given the name of the company Frost - Arnett, and first name only of the person calling. I then further ask them if they are a debt collector, and are they attempting to collect a debt. The representative tells me they will not disclose the matter until I further verify myself. 1. I have not received any notices from the company 2. I thought they had to disclose this as an attempt to collect a debt upon the person stating that they were speaking with the person they were calling. 3. I had a difficult time to reach a manager to voice my concerns regarding their practices. 4. I advise them that they must disclose the reason for the call, and they failed to do so. 5. Therefore, I requested no further communication from them, and that they dissolve any debt that they think that I may owe them, as they will not provide me any information. Is there any further action I can take against these deceptive practices? Thanks, Concerned Consumer
01/24/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	AL 352XX	Web	Older American
On XX/XX/2022 I had a CT scan done at XXXX XXXX XXXX XXXX in XXXX, Alabama. My insurance is XXXX XXXX XXXX XXXX. That means that I have full Medicare and full Medicaid. When a provider bills United Healthcare they pay what is covered by Medicare. They then instruct the provider to bill Medicaid for any remaining balance. That is not what happened in this case. I have contacted XXXX XXXX 's billing office repeatedly. I have also contacted XXXX XXXX at least 8-10 times. The representatives have contacted XXXX XXXX 's with me on the phone. They have been given the Medicaid number numerous times. A representative and myself have been on a call together and contacted Alabama Medicaid. We were informed that no request for payment has ever been submitted by XXXX XXXX 's for the remaining balance of {$110.00}. Instead they chose to turn it over to a collection agency that continuously call daily, shortly after XXXX XXXX. I have told them to bill Medicaid because I do not owe. XXXX XXXX 's has told XXXX XXXX repeatedly that they will pull the file back from collections and bill Medicaid, yet they tell me that I don't meet their criteria. I have health problems and a husband that is currently hospitalized. I want them to stop harassing me. I can not bill Medicaid for them. They told me to request a XXXX, which I did, yet they still continue to harass me and not do their job which is bill Medicaid. If I did not have the insurance coverage it would be understandable. But I do have the coverage. Frost-Arnett needs to stop their harassment. I have asked them to stop calling me, yet they continue to do so daily.
09/20/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37221	Web
On XX/XX/22 I filed a complaint against Frost Arnett, complaint ID # XXXX. Frost Arnett replied, stating they would submit an itemized bill and remove the collection from my credit reports. I just received the itemized bill this past Saturday, XX/XX/22 ( although the letter and bill are dated XX/XX/22 and XX/XX/22 ). Please see attached. I thought I had 60 days to reply and was waiting on the requested documentation to appropriately reply, but the case was closed without being successfully resolved. You will find the attached itemized bill reflects {$580.00} owed, {$110.00} in payments made, {$460.00} in adjustments, and a {$0.00} balance. I called Frost Arnett today, XX/XX/22, at XXXXXXXX XXXX. and spoke to XXXX, asking her to review the bill and {$0.00} balance. She told me she could not see the bill and that another department could assist, but never transferred me to someone who could assist, and ended the call by telling me to call XXXX XXXX. Did Frost Arnett not save the medical bill in my Frost Arnett file for follow-up? So, here I am again with Frost Arnett refusing to work with me and now having a {$0.00} balance. From very many online reviews there appears to be a pattern of miscommunication and a consistent lack of professional courtesy from Frost Arnett for those consumers who are attempting to work with Frost Arnett 's debt collection practices. Due to this as well as the multiple comments from consumers regarding debt collection being executed against them by Frost Arnett for medical bills that they did not owe, I am apprehensive to pay this bill without proof of debt.
08/24/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TX 77047	Web
I request a thorough debt validation from XXXX XXXX after explaining to them that I paid XXXX XXXX the full amount and do not owe any debt. They did not send me any debt validation. From the attachment you will be able to review what was sent. They show XXXX line item of what they claim I owe, but they are unable to show my past charges and my pas payments that I made on the account. I also wanted the paper work that I signed at the office and they were unable to provide this. On the attachment from XXXX XXXX it shows a line item from XX/XX/2023, with a total due of {$85.00}. I have attached a bank statement from a payment that I made in their office on the day of my final office visit where I made a payment of {$340.00} on XX/XX/2023. This is a payment that came out automatically from my debit card. This is the main reason I wanted to get all of my past charges and payments from XXXX XXXX and XXXX XXXX before moving forward. I believe based on how it looks that they are double charging and have done so multiple times in the past. It looks as if they charged my insurance, then charged me, but did not put my payments in the books at all. This would be fraudulent. I would appreciate if they can send me an itemized list of all of my past payment history so I can audit and make sure everything lines up with my insurance and bank statements. To conclude what they sent me is not a debt validation, and you can review this from the attached document. I would like the original documents from XXXX XXXX so I can audit and verify the information.
11/28/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NJ 07424	Web
I received a bill from you on XX/XX/2022 and as allowed under the Fair Debt Collection Practices Act ( FDCPA ). I am requesting that you allow me to validate the alleged debt. I am aware that there is a debt from XXXX XXXX XXXX XXXX XXXX, but I am unaware of the amount due and your bill does not include a breakdown of any fees. Additionally, I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I do not recall giving permission to XXXX XXXX XXXX XXXX. for them to release my medical information to a third party. I am aware that the HIPAA does allow for limited information about me but anything more is to only be revealed with patients authorization. Therefore my request is two fold -- Validation of debt and HIPPA authorization. Please provide breakdown of fees including any collection costs and medical charges. Provide a copy of my signature with the provider of service to release my medical information to you. Cease any credit bureau reporting until the debt has been validated by me. Please send this information to my address and accept this complaint as my formal debt validation request which I am allowed under the FDCPA. Please note withholding the information you received from any medical provider in an attempt to be XXXX complaint can be a violation of the FDCPA because you will be deceiving me after my written request. I request full documentation of what you received from the provider of service in connection with alleged debt.
02/28/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 92677	Web
Upon visit to XXXX XXXX on a Saturday, I attempted to pay in-person at the time of service. Because it was a Saturday, and they could not contact my health insurance to verify my {$50.00} copay amount, they would not let me pay in person at my visit the day of service. Several months later, on XX/XX/20, I received a collection notice saying this {$50.00} bill was placed with a collection agency. THIS WAS THE FIRST TIME I HAD EVER SEEN THIS BILL IN THE MAIL AT ALL! When I called XXXX XXXX ( XXXX ) at XXXX on XX/XX/20, to let them know they never sent me a bill at all ( until I received this collection notice ), they said they had sent me the bill three times before the collection agency had sent me this letter. They had my correct address but they had my incorrect phone number. I am an XXXX XXXX XXXX for XXXX Unified School District and I XXXX MY STUDENTS TO PAY THEIR DEBTS ON TIME. I have never paid a bill late before so for me to receive a collection notice ( which will negatively affect my credit ) is devastating to me. Immediately after I received this collection notice, I paid the bill as soon as possible on XX/XX/20 ( as I always do when I receive any bill ). I don't know if someone had tampered with my mail, but this is not my fault and should not negatively affect my credit in any way since I had no control over paying this bill on time. Please let me know how we can erase this from my credit score and why I never received a bill in the mail before it went to a collection agency. Thank you very much. XXXX XXXX XXXX
07/22/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	GA XXXXX	Web	Servicemember
Frost Arnett Company are continuing to try to collect on a debt that I have plainly told them was as a result of identity theft. I have mailed a certified letter and I have made a phone call to Frost Arnett to tell them that the debt that they are attempting to collect on was due to someone using my personal information that they obtained when my identity was stolen. When I spoke to them on the phone they told me that they did not care if the debt was from identity theft that I just needed to pay it. I told them that I was not going to pay a debt that I did not owe, and they told me that if I did not pay the debt that they would have me arrested. I told them that I was not going to pay for a fraudulent debt and they told me they would report the item to all XXXX credit bureaus so that they would prevent me from being able to obtain credit until I paid the fraudulent debt. I told them that it was unlawful to defame someone 's character, but they told me that they would do what they wanted to do until I paid the fraudulent debt. The debt was from XXXX Hospital the account number for the fraudulent debt with Frost Arnett is XXXX. I have also contacted XXXX XXXX Hospital and told them this was not my debt and was as the result of identity theft, but they refused to speak to me and told me that I had to contact the collection agency. I told XXXX XXXX that Frost Arnett was verbally abusive to me and were threatening me, and they told m that they did not care that I had to contact them and pay the fraudulent debt.
08/14/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	IL 60561	Web	Older American
Please reference CFPB complaint IDs XXXX ( XXXX ) and XXXX ( XXXX ) as this is a follow up to the same issue. From previous complaint : On XX/XX/XXXX, I scheduled a phone appointment with XXXX XXXX XXXX of XXXX XXXX XXXX XXXX. I talked to him at XXXX at the scheduled time and informed him of my symptoms. He told me he was unable to assist until I performed a XXXX XXXX and XXXX XXXX and that he would send the referral. I waited for the referral but nothing was sent over. Due to the urgency of the situation, I visited another doctor who handled the situation more promptly which led to the resolution of the medical issue. Later when I received the medical bill from XXXX, I called them to dispute the amount and file a complaint as I did not receive any medical care. I did so multiple times and XXXX consistently never responded. Finally in the latest communication, I spoke to XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX ) and described to her the issue. She told me she understood my concern and would investigate further internally before providing me with a response. I ultimately received no response from XXXX XXXX in writing or a phone call. Finally I received this collection notice from XXXX XXXX XXXX XXXX on XX/XX/XXXX. The previous complaint was closed with XXXX closing the file and XXXX XXXX still not responding. Recently, I received another debt collection notice from Frost-Arnett Company dated XX/XX/XXXX for the same amount. I still have not received anything from XXXX XXXX XXXX XXXX.
08/11/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA XXXXX	Web	Servicemember
XXXX XXXX, XXXX Frost Arnett I filed a complaint again your company with The BBB and with my credit repair company to validate three amounts of {$620.00} for a total of XXXX. One you never responded to my BBB complaint however more than 60 day later you send me a letter dated XXXX XXXX that you can not validate such debt and will no longer attempt to collect. XXXX XXXX, I receive a 2nd letter from you with some paper stating that you have verified such debt by sending copies a bill from some emergency room that I never been to. Under the Fair Debt Collections Practices Act, I have the right to request validation of the debt you say I owe you. I am requesting proof that I am the correct party, and there is some contractual obligation which is binding on me to pay this debt. This is NOT a request for verification via XXXX or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section of the Fair Debt Collection Practices Act. You not validated a anything and I consider this to be fraud and will contact attorney General office and FTC. The various names on these documents false! 2 I have insurance the company name of this paper work is FRAUD! 3 I have never been to a XXXX XXXX XXXX, I have insurance and a primary care doctor so this false paperwork is fraud! All these will be forwarded to my family attorney any attempts to report this fraud to any of the three credit reporting agencies will result in legal action. XXXX XXXX XXXX
09/08/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85304	Web
In late XXXX XXXX of XXXX. I received a notice of collection from Frost-Arnett Co XXXX The notice was regarding a medical bill from XXXX XXXX, in the amount of {$210.00}. I called Frost-Arnett in XXXX to resolve this debt. I was informed that my balance was no longer {$210.00} and it would only be {$100.00} to resolve this, since Frost-Arnett took over the debt from XXXX XXXX XXXX I was told that the payment could be made online, and was directed to do so at XXXX. I paid the balance of {$100.00} on XX/XX/XXXX, received a reference number for proof, and a balance of {$0.00} on the website. However, in late XXXX XXXX, Frost-Arnett still reported this balance to my credit report, resulting in a XXXX point drop in my score. I immediately disputed via my credit bureau. Upon speaking with representatives at Frost-Arnett, they admitted that some sort of misstep or mistake was made, and they released incorrect information to my credit report. Showing the debt still owed. I was told by Frost-Arnett that theyd become aware of the issue on XX/XX/XXXX and that it should take up to 30 days to remove the mistake from my credit report. 30 days is a long time when youre trying to find a home. I was given a control number and told that I could try to give this to the credit bureaus, In hopes that it will expedite the removal of their mistake on my credit report. Im contacting you for any further assistance that may be provided. Thank you in advance.
11/30/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 90504	Web
On XX/XX/XXXX, I received a letter stating that I had unpaid debt from a 3rd party debt collector from a medical bill. The amount owed was {$46.00} from XXXX XXXX XXXX which was passed to Frost-Arnett, the debt collection agency. However, I had not known about this bill because I was not told about this payment due. So I contacted the company, the same day I got the letter, asking for verification and what had happened. I was told that in XXXX I was billed that amount. However, I remember that day and my doctor never told me about any bills to pay or I was never billed that amount. There was no phone call, email, or actual mail saying that I needed to pay. I even have voicemails going back to XXXX with no one contacting me. I lived in the same place from almost 7 months, until XXXX when I moved back to California, so I should have received a letter by that time. Until XXXX, when this letter came in. So I was really confused, and in that same phone call, asked them to send me an email confirmation the information needed. I made a follow up call after some thought to understand what would happen to me if I did not pay the bill or how to dispute the claim, then they hung up on me without giving any clear answers. However it has been 6 days since that day, today is XX/XX/XXXX. I understand there was a holiday in between and they may only respond during business days. But even excluding those, they had 2 days to respond.
12/30/2021	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	PA 18901	Web	Older American
I RECEIVED A BILL IN THE MAIL FROM XXXX XXXX XXXX XXXX XXXX ONE AND A HALF YEARS AFTER THE DATE OF SERVICE. THIS {$130.00} IS A CO-PAYMENT FOR A XXXX PERFORMED IN XXXX OF XXXX!! THEY JUST SENT ME TO COLLECTION EVEN THOUGH I SENT THE MY INSURANCE NUMBERS FOR MY SECONDARY INSURANCE [ XXXX XXXX ] BACK IN XXXX OF XXXX. I ASSUMED THIS BILL WAS PAID. I SPOKE TO XXXX XXXX TODAY AND WAS TOLD XXXX XXXX XXXX NEVER SUBMITTED THE CLAIM TO THEM FOR THE CO-PAYMENT. I ALSO RECEIVED A LETTER FROM XXXX STATING THAT MY CREDIT REPORT HAS DECREASED AS A RESULT OF THIS. XXXX ALSO TOLD ME THAT THE CLAIM WAS NOT SUBMITTED " IN A TIMELY MANNER '' AND MOST LIKELY WOULD NOT BE PAID NOW. I WANT THIS BILL EITHER WRITTEN OFF OR PAID BY XXXX XXXX XXXX AND ALSO I WANT THEM TO WRITE A LETTER OF EXPLANATION TO THE CREDIT COMPANIES, XXXX, XXXX XXXX, ETC. I AM A XXXX LIVING ON SOCIAL SECURITY AND CAN NOT AFFORD TO PAY THIS NOW, ESPECIALLY SINCE IT WAS COVERED BY INSURANCE. I AM ALSO NOTIFYING THE AREA ON AGING AND WILL GO TO LEGAL AID ON MONDAY, TO REPORT THEM. FYI : XXXX XXXXXXXX XXXX name was changed to XXXX XXXX and so that is the reason it took them so long to send me out a bill?? This bill was for a XXXX after which I had XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, resulting from the machine not being set up properly? I should have sued them back in XXXX.
09/18/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NC 27407	Web
InXX/XX/2018 I received a letter from Frost Arnett for an attempt to collect a debt for {$350.00}. I spoke with them and asked what this debt was for. They stated that the debt was for money owed from XXXX XXXX XXXX XXXX hospital stay. On XX/XX/2018, I reached out to XXXX XXXX XXXX concerning this debt. I explained to a female represetatie that my XXXX insurance was supposed to cover my debt, and if they did not cover in full, that my Medicaid would. She told me to call and get my ID number. I called Medicaid on XX/XX/XXXX, and they provided the number to me. I also called Frost Arnett on XX/XX/XXXX which they have record for at XXXX. I explained that I spoke with the original creditor, and provided my Medicaid information. I asked BOTH parties if I needed to follow up with them concerning this debt. Both said that if there were any issues, I would be contacted via phone or email. On XX/XX/XXXX, I received an alert on my phone stating that this account was in collections. I immediately contacted both the collection agency, original creditor, and XXXX XXXX XXXX Hospital. Everyone has a record of me contacting them concerning this debt except XXXX XXXX XXXX. XXXX XXXX XXXX stated that it is now too late to apply my Medicaid ID, and they had reached out multiple times although I have not received any communication from them.
04/25/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 37167	Web
Debt company - Frost Arnett https : //www.frost-arnett.comXXXX First contact was received on XX/XX/XXXX at XXXX XXXX CST. They informed me they were calling to collect a debt of $ 600-ish for medical debt almost 4 years old, i requested a verification of that debt be sent to me before any more communication occurred. They agreed and the call ended. Second call was received on XX/XX/XXXX at XXXX CST informing me they were attempting to collect a debt. I stated i had not received the validation of the debt and asked they not contact me until that validation was received. Third call was made by me from my work phone the week of XX/XX/XXXX. I had NOT received a validation of the debt and asked for them to send it. They agreed to send one. Fourth call was made by me from my work phone the week of XX/XX/XXXX. I had NOT received a validation of the debt and asked for them to send it. They agreed to send one. Today is XX/XX/XXXX and i have yet to receive a validation of the debt. I am sending them a formal request via certified mail with receipt request today. Also filing a complain with you because this shady behavior is unacceptable. I wish to add that You keep sending Mail to a PO BOX that doesn't work. I keep asking you to send any and all correspondence to XXXX XXXX XXXX XXXX, XXXX TN. XXXX.
05/20/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 334XX	Web
I had XXXX XX/XX/XXXX at XXXX Hospital XXXX in XXXX XXXX, Florida, with anesthesia services provided by XXXX XXXX, XXXX ( XXXX ). The claim was sent to our health insurance, XXXX XXXX, and we were found to owe {$1000.00}. We received a bill from XXXX for this amount, which we paid in full online on XX/XX/XXXX via American Express. On XX/XX/XXXX we received a collection notice for this service from Frost-Arnett ( XXXX ) in the amount of {$1000.00}. We explained at that time that the bill had already been paid in full. Since then, we have received 4 or 5 additional calls from Frost-Arnett attempting to collect on this debt that had been paid in full prior to receiving any communication from a collections agency. After contacting XXXX several times to correct this situation, we received a letter from them dated XX/XX/XXXX stating we had a XXXX balance on the account and were assured that the issue had been taken care of. We received another phone call from Frost-Arnett today, XX/XX/XXXX, again attempting to collect on this previously paid debt. We would like for Frost-Arnett to cease and desist in their harassing attempts to collect on an already paid debt. Additionally, we are requesting a letter in writing stating that this debt collection attempt was made in error and will not affect my credit.
03/31/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AL 36301	Web
Disputing : Account : Frost Arnett On XX/XX/2018, I disputed the following account in writing due to me having no recollection of ever having an account with Frost Arnett who is reporting negative information to my credit profile. In my first dispute, XXXX and Frost Arnett failed to provide Verifiable Proof such as, an original Consumer Contract with my Signature on it for the account listed above. Their failure to positively verify these accounts prior to reporting them, has hurt my ability to obtain credit. Under the FCRA, unverified accounts must be removed and if they are unable to provide me a copy of verifiable proof, they must remove these accounts. I believe that they have failed to follow the law ( s ) on this matter. Also, according to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), they are required by federal law to physically verify the original signed consumer contract, and all accounts they they post on someones credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. XXXX and Frost Arnett 's refusal to follow the law has left me with no other option, but to file this complaint.. I am submitting my dispute letter that I sent to XXXX on XX/XX/2018.
01/20/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	SC 29615	Web
Frost-Arnett Company , are debt collectors attempting to collect a medical debt {$640.00} ( or any variations ) on behalf XXXX XXXX XXXX XXXX XXXX I have not received any services from Frost-Arnett Company , I am not a party to their agreement XXXX XXXX XXXX XXXX XXXX I have not agreed to pay/ tender anything to Frost-Arnett Company , I have not provided any releases of my medical information to Frost-Arnett Company, and I have no idea how Frost-Arnett Company obtained my private medical information . Frost-Arnett Company , violated my H.I.P.P.A. rights and are attempting to collect on an alleged debt that does not belong to me. This alleged debt was SOLD/TRANSFERRED to Frost-Arnett Company XXXX Frost-Arnett Company failed to provide the accounting in accordance with G.A.A.P. Frost-Arnett Company failed to furnish a copy of the formal purchase agreement, and state the purchase amount for the alleged debt. Frost-Arnett Company failed to Furnish the name, address, and telephone number of the authorized representative that purchased this alleged debt. As per the XXXX XXXX XXXX XXXX Frost-Arnett Company continuously violates the FDCPA by attempting to collect on alleged debts without providing any proof of service or goods.
09/17/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	FL 34759	Web
This company FROST-ARNETT is sending letters and calls after I notified them that this account is NOT mine even violating the HIPA law in my person I sent them a certified letter on XX/XX/2022 and received a response on XX/XX/2022 but they date the letter like XX/XX/XXXX?? obviously in an attempt to justify if I delay under the law in responding to the evidence which is requested and what they proved does not show anything of my signature, only a document with my name and date of birth, indicating that I was a victim of identity theft in in the past even my credit report shows that information this account is NOT mine I have not been in any surgery, in addition to this action of collecting personal medical information is a violation of my HIPA rights the only time I was in the hospital was for XXXX XXXX and I did not have any surgery. I demand that this {$100.00} collection and phone calls stop. I include here evidence of when I requested that they prove to me what they are talking about and I included the HIPA law, in addition to the fact that I was NOT provided with the information I requested where I authorized the hospital to disclose any information on my behalf, they never provided said information.
10/08/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TN XXXXX	Web
XX/XX/2023 Frost- Arnett called and said I owe a debt I said I do not have any debts I have medical Finicial assistant covered at 100 % through " Ascension Health Care '' they told me to upload all my documents stating my coverage I sent that day all documents for my Finacial Coverage. including how many times I emailed Ascension via there website. XX/XX/2023 Frost- Arnett called again asking for payment I spoke with XXXX she said my letter was received but no documents attached. I RESENT in ALL docs at XXXX XXXX XX/XX/2023 XXXX from Frost-Arnett called XXXX XXXX I explained I did not owe the debt she looked in my file said my case was being reviewed, and should be taken care of in the week or XXXX. XX/XX/2023 XXXX XXXX from Frost Arnett called asking for payment on debt she saw NO information that my case was being reviewed. XX/XX/2023 Frost Arnett sends the First and ONLY Paper letter to my home adress and it says Total amount of the dept NOW : and How would I like to respond!!! At this point no one is doing anything to help me and now my credit is going to bad I am thinking of filing a intent to Sue letter to Frost Arnett but thought I would start here first. Thank you so much
10/03/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	WI 53216	Web
on XX/XX/2002 XXXX XXXX XXXX my XXXX XXXX XXXX in the amount of {$140.00} without authorization for services provided to an adult child by a medical provider. They called repeatedly and asserted I owed medical bills for an adult child asserting that they were a minor when they were not. I asked for them to provide proof of age when the services were rendered and in the collection calls they could not. They refused. I did not convey my XXXX XXXX XXXX number to them or authorize payment on XX/XX/2002 in the amount of XXXX. Yet it was charged to my XXXX XXXX. ( which requires documentation of the services, which XXXX XXXX asserted I owed were provided to a minor child. ) In effect it has rendered my XXXX XXXX inactive, per federal rules regarding the use of the card. A dispute has been filed with the Benefit Administrator. Again, I can not provide an itemized statement for a service I did not receive or approve for payment. Collection companies should not be able to use financial card information provided to a medical provider with your consent to pay for a debt you did not incur. The addition of carrying your adult child on your insurance should not result in this behavior.
07/24/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NM 87124	Web	Older American
Sir - The debt was originally with XXXX Hosptial which I was paying off in installments and reduced to {$1000.00} in XX/XX/2018. Then without mentioning to me, the debt was transferred to Frost Arnett ( account XXXX ) on XX/XX/2018. However on XX/XX/2018, I paid XXXX Hospital {$200.00}. The letter from Frost Arnett arrived on XX/XX/XXXX When I got the letter I called Frost Arnett immediately and informed them that my debt was only {$800.00}. The person said that they would check about the payment of {$200.00} to XXXX and never called back which he said they would do. I called XXXX also I filled a complaint already with Frost Arnett asking them - why dont you verify the {$200.00} which I paid and reduce my debt by {$200.00}? No Answer. Lastly I said that I would file with FTC and XXXX if I didnt hear by XX/XX/XXXX which I am now doing. I even paid Frost Arnett {$400.00} but I will go further until I hear that my {$200.00} direct payment to XXXX has been credited I have uploaded and shown Frost Arnett the echeck of XXXX XXXX XXXX cashed by XXXX on XX/XX/XXXX to no avail - why dont FA call or write XXXX about the {$200.00} which I wont pay twice XXXX XXXX XXXX
04/07/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10011	Web
I received an email on XX/XX/2023 from XXXX XXXX telling me that I was one day past due on my bill. I logged into their website and paid my entire bill on XX/XX/2023. The website did not offer a receipt or any documentation that I could use to submit to my FSA. On XX/XX/2023 I received a letter from Frost-Arnett debt collections dated XX/XX/XXXX informing me that I owed {$370.00} and that I had been sent to collections. Please note that the letter was dated after I paid my debt and the XXXX XXXX website said I was current. I went back to the XXXX XXXX website which confirmed I was fully paid and had no debt. I then filled out a debt dispute form on Frost-Arnett which did not give me a receipt or any evidence that I had filed a complaint. I called XXXX XXXX to check on the charge. I spoke with XXXX XXXX at XXXX XXXX who told me that I had to deal directly with the debt collector. XXXX told me she would not allow me to speak with a supervisor. She also informed me that I had to deal with the debt collector. I then called XXXX who told me that I should call XXXX XXXX. I am in an endless loop now and don't know how to resolve this issue.
03/04/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	VA 23229	Web
XX/XX/XXXX : I had a visit with doctor at XXXX in XXXX, Virginia. XXXX did not file a claim with insurance. Because I temporarily had my mail forwarded, XXXX sent the debt to collections. XXXX made no attempt to contact me. I was unable to access the XXXX 's online portal -- this may have been because XXXX was updating or changing its online portal system. XX/XX/XXXX : I first learn about the outstanding debt and immediately pay {$250.00} immediately. Because XXXX never filed a claim with my insurance company, the amount paid exceeded what I owed. XXXX now files a claim with my insurance company. I expect to be refunded my excess payment. I learn that after insurance I should only owe {$100.00}. See attached. XXXX tells me this will take several weeks. XX/XX/XXXX : XXXX informs me that the debt is no longer in collections. XX/XX/XXXX : XXXX processes insurance, but bills me twice for the same visit. XX/XX/XXXX : I receive a letter informing me that this debt is in collections. I still have no been refunded my excess payment. I file a complaint with the CFPB. I am looking into filing complaints with other state and federal agencies too.
04/24/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 770XX	Web
In accordance with the Fair Credit Reporting agency, the list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. XXXX XXXX XXXX XXXX XXXX XXXX has violated my rights. XXXX XXXX, XXXX XXXX XXXX has violated my rights. XXXX XXXX, XXXX XXXX has violated my rights. XXXX XXXX XXXX, XXXX has violated my rights. XXXX XXXX XXXX, XXXX has violated my rights. 15 U.S.C. 1681 section 602A states I have the right to privacy. 15 U.S.C. 1681 section 604A section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C. 1681c ( a ) ( 5 ) Section states : no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C.1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
03/22/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 78258	Web
I had an open balance with XXXX XXXX XXXX XXXX. I thought the amount was too high so I wanted to read through my insurance policy and check the math on the amount owed. Unfortunately, the debt slipped my mind and became long overdue. Frost-Arnett sent me a letter and I was reminded of it. I paid {$400.00}, the total amount due, directly to XXXX XXXX XXXX XXXX on XX/XX/XXXX. The letters and phone calls from Frost-Arnett are still continuing. I have explained on four separate calls that the debt was paid directly to XXXX. After the third call around XX/XX/XXXX from Frost-Arnett I called XXXX and was told my outstanding balance was cleared months ago and owed XXXX. They did state that they or Frost-Arnett were having technical issues communicating with each other but it had be resolved. I would highly recommend that if anyone were to receive a call from Frost-Arnett that they not pay anything until after confirming with the party the debt originated from the amount owed is correct. Frost-Arnett 's competency, from my experience, is subpar and relying on them appears to be risky.
10/07/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NM 870XX	Web	Servicemember
This medical bill was never received by me because XXXX XXXX XXXX admitted they did not have an accurate address for billing, even though I submitted proof of current address on admission to the ER in XXXX and our insurance company which paid most of the bill provided them our current address. When I realized the bill was due via my insurance company ( not through an actual provider bill ), I reached out to them for payment, but they refused to accept it. I subsequently received the bill owed to collections. My file number when I tried to work with XXXX 's billing is XXXX. They apologized for the address issue and acknowledged to me on the phone that this shouldn't have been sent to collections. This bill should never have been sent to collections due to the error in address and no indication to me that a bill was due. XXXX 's refusal to accept payment was also indicative that this process was flawed as the bill could have been paid a long time ago. We have paid the bill to collections ( our only option ) but filed a dispute with them and have the billing complaint on file.
11/19/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 78239	Web
I paired the my balance in full to the company that I owed the money to. XXXX XXXX XXXX of XXXX XXXX address is XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, TX XXXX their phone number is ( XXXX ) XXXX Paided them in full a long time ago for XXXX dollars. The collection agency was supposed to not even send out a notice. They said they would tell the agency that it was paid in full & delete. As of XXXX XXXX this agency has added this XXXX to XXXX as unpaided. It was n't even on that one and now it is added and as unpaid. They were supposed to delete not add anything as the balance was paid a long time ago and they went even supposed to even send out notice muchless submit as a collection. Updated collection XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TN N/A UNPAID $ USD XXXX I used to have these guys number but do n't know where I put it, does n't matter anyways as every time I would contact them about this issue the number was n't working anyways. very shady. my name is XXXX XXXX XXXX XXXX XXXX XXXX XXXX tx XXXX XXXX email XXXXXXXXXXXX
05/05/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	TX 75165	Web
In XXXX 2015, I paid {$340.00} to remove an item I discovered on my credit report. It was my belief, at the time, that paying it was the only way I was able to get the tradeline removed from my credit report. The collection company told me the account belonged to me and I believed them. My sole reason for paying the debt was to remove the trade line. The company did not make me aware or offer an opportunity to request verification of the account they claimed I owed prior to paying it. Even though, I questioned the validity, I did n't know I could request verification of the debt - nor did they offer. I paid the amount the company stated I owed to remove the trade line, but the company did not remove the trade line as I had requested they do once they received my payment. Representatives of the company were very rude once they got my credit card number. After getting nowhere and becoming frustrated, I asked to be transferred to a manager. The manager was also rude and told me they would not remove the trade line and ultimately hung the phone up in my face.
07/20/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	TN 37086	Web
Hi this collection company called me during a covered pandemic hardship that my son and I were facing as me being a XXXX mother raising him alone and it seem to be a problem with insurance company not processing their in of the payment to the hospital but I also explain to them that we were going through this and then today they decided to go ahead and report this to the credit bureaus when they know that were going through a pandemic crisis theyve been informed by phone when they called me and the situation that were facing as I have notified all of the other companies that we have accounts with as well including all of our credit cards and all of our loan company and the loan companies all of which I have unemployment insurance with that still have not reported that properly to the bureaus all the way because they were notified on XX/XX/XXXX at the start of this situation and there should be reporting no late payments or miss payments. As I got all of them three loan companies the proper and appropriate paperwork right away as of XX/XX/XXXX of 2021.
09/18/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 070XX	Web
XXXX XXXXXXXX XXXX billed my insurance company for a XXXX I paid my amounts due after insurance. I then was billed again for the same procedure, and another one ( same type of procedure, same day ). The company XXXX XXXX XXXX called me to collect and I talked to them about the prior billing and insurance payments etc, and it seemed clear based on my conversations with them they needed to take away with their " research department ''. I received a call a few weeks later from another XXXX rep trying to collect, went through it all again, no indication they had researched etc. Later I received a letter from Frost Arnett, a collection agency, walked them through issue and sent them a letter that I don't believe I owe anything ( attached ). They or XXXX never got back. Now I have XXXX XXXX XXXX harrassing me with calls, etc. I sent them the same documentation I sent Frost Arnett. I also sent XXXX a notification now today that I would be following up with the CFPB since I can't get anyone to do the analysis versus just try to strong arm me.
07/24/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 32751	Web
Frost-Arnett , a debt collector, continues an attempt to collect a non-existent debt in the amount of {$92.00}. This amount was paid promptly at the office of the provider, on the very same day of service, XX/XX/2023. Weeks later, I received a lengthy phone call from someone representing the provider, XXXX XXXX, seeking the amount in question. I told them that invoice had been paid and advised them to check their records for the payment, which was made directly with the service provider. There was an obvious failure by them to perform any due diligence in this respect and are now harassing me by issuing collection letters which require my time be spent on contesting something that could have easily been dismissed. I have receipts from the provider for the amount being requested. It appears they would rather spend their time trying to collect twice rather than checking their own records! I find this type of business practice both predatory and intolerable, requiring some sort of legal remedy to put a stop to it.
01/04/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	TX 75093	Web
XXXX from XX/XX/XXXX on one patient and XX/XX/XXXX on the other patient. Two XXXX bills and one XXXX XXXX bill sent to collections without written notification or any notification for that matter. We have been making monthly payments on all three accounts and all of a sudden they were sent to collections without notice. The monthly payments varied when my husband lost his job but payments are still being made consistently. No notice was sent to put on a payment plan to pay the bills down to avoid collections. Phone calls have been made numerous times and messages left with XXXX XXXX XXXX XXXX with no return calls. No one ever answers the phone in their billing department. XXXX. A message was sent online recently and still awaiting a response on that as well. Two of the accounts are with XXXX XXXX XXXX and one is with XXXX XXXX XXXX XXXX. They are all out of XXXX XXXX XXXX XXXX. I did speak with XXXX XXXX XXXX this morning and they are looking into the account. XXXX XXXX XXXX XXXX is my biggest complaint
08/09/2016	No	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	TN 78130	Web
I have repeatedly asked that my full name including middle initial be used on all bills, medical files/records and correspondence yet in over two years this hospital and this particular doctor have verbally promised but then refused to follow through. If my middle initial is not included then it causes confusing and is often added to my father 's credit history because he shares my fist and last name, just not my middle named. I also can not use the billing receipts that the hospital and doctor provides as proof of my medical expenses on my yearly taxes because my middle initial is not included. Due to a XXXX illness XX/XX/2013 I had to move in with my parents for a period of time and our medical records were mixed up after hospitals and doctors failed to heed my request that my middle initial be used at all times. Now I have been referred to a collection agency because the hospital and one doctor has refused to provide me with an official receipt bearing my middle initial!
06/07/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AL 36301	Web
I paid this debt before I got it properly verified. After I paid the debt, I wanted to make sure none of my rights were being violated. I am concerned that m y HIPAA rights have been violated. The original creditor of this debt is XXXX XXXX . I a sked for verification for this debt ALONG with my consent to release this debt. Frost Arnett sent me a complete itemized statement with my cpt codes concerning some very private tests that I '' ve had. This is a very d elicate situation for me and I do not want my files sent to anyone and any company without my permission. Although they sent the statement, they failed to send me any documents that allowed them to have possession of my personal belongings. Thinking that maybe this was a mistake on their end, I sent a letter on XX/XX/2017 for the verification AND proof of consent of the release of my documents and I have a receipt that shows they received it o n the 3rd. This time I heard nothing back from the company.
07/21/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 34120	Web	Older American
On XX/XX/XXXX I was contacted by phone by the Frost Arnett company. They stated that I owed money in the amount of {$750.00} to XXXX XXXX XXXX in XXXX FL, for services rendered on XX/XX/XXXX. The woman speaking barely gave me any time to speak! It was difficult to just get a little information from her about this so called debt. She wanted me to send a check in the above amount to their company, so they could forward it. I refused, and hung up. I then called the physician group that rendered the service, after calling my insurance company. I found out that, not only did I not owe any money, but my doctor had been paid the allowed amount from XXXX, which is my insurance company. This payment was paid on XX/XX/XXXX!!!! I can only assume that having a bill collector contact me, will alter my credit score! This is very disturbing to me! I did call Frost Arnett, and informed them that I would be reporting their company for poor, or even illegal business practices.
01/25/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37086	Web
I received a letter in XX/XX/XXXX from Frost-Arnett Credit company stating I owed a total of {$2400.00} from XXXX XXXX XXXX. Before this account went into collections, I had asked to hospital to send me an itemized bill due to not knowing where my {$1700.00} payment, on top of my insurance, went. I received a summary of my treatment, but no specific dates my payments were made, no amounts of what my insurance paid, ect. I wrote them back to dispute the collections asking to receive validation that I owed this debt on XX/XX/XXXX. I then stopped receiving calls. On XX/XX/XXXX, I received a letter stating that the agency was unable to verify the information requested and that they were to return the debt and cease collection of the account. On XX/XX/XXXX, I received another letter with the same account number stating I owed {$930.00} and that I had failed to respond to previous communication regarding my bill, and that I was to pay the amount owed.
07/12/2019	No	Debt collection Medical debt	Communication tactics Frequent or repeated calls	TN 37920	Web
I was driving and received a phone call on XX/XX/XXXX. I answered the phone, on the other line a lady said : " this is a recorded phone call that may be monitored. Is this XXXX XXXX? '' I said : " Yes, this is XXXX XXXX '' and then the person whom called, hung up. I had no chance to ask who was calling, no chance ask why they were calling, etc. I was genuinely scared as I thought I came across some sort of scam phone call and just confirmed my identity with them. Out of fear, I pulled over to quickly XXXX the phone number and try to figure out who just called. The company is called XXXX XXXX. This was absolutely an intimidating experience. XXXX, XXXX I received a letter in the mail from XXXX XXXX going over the debt I owe to a medical facility. I do understand that they followed the law by providing written communication within 5 days of initial contact, but this type of intimidating phone call is NOT okay and should not be allowed.
01/24/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TN 37912	Web
Frost- Arnett company Account number is XXXX master number is XXXX my balance is XXXX. I made arrangments with them to pay XXXX a month and i have been online for a while now on their website, however they made a change when i tried to pay them the XXXX i was paying, the website would only accept a higher amt like XXXX and i could n't pay that at the time, also i did send in my payment by mail for XXXX dollars. I think the broke FDCPA law because they asked for a higher amt to pay online and when i tried to pay the XXXX the website wouldn '' t accept it. ALso because ofthis it was placed on my credit report when i was making payments i dont't think that is right. I have made a agreement and it wasnt honored. that upset me as a consumer. I would like for this matter to be handled. I dont have a issue paying my debt just dont like the way the website forced another amt on me. and had to get a stamp and send a payment.
07/10/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37167	Web
I was involved in a motor vehicle accident and had to receive an XXXX of my XXXX and XXXX. I provided my health insurance information to XXXX XXXX XXXX. The insurance company previously approved the treatment. After I completed all my treatment, I went through the subrogation process and reimbursed my health insurance company. I recently received a letter dated XX/XX/XXXX from Frost-Arnett attempting to collect {$4400.00}, which is about {$3000.00} more than the contracted rate for the service I received. I contacted the collection agency whom stated it was never filed with the insurance company. I spoke with a representative at XXXX XXXX XXXX, the billing company for XXXX XXXX, whom stated there's nothing she can do because it's been sold to a collection agency. Frost Arnett wants the full amount and refused to file the bill with my health insurance company, and/or reduce the amount to the contracted rate.
11/20/2017	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TN XXXXX	Web	Servicemember
On XXXX/XXXX/XXXX I received a letter from Frost-Arnett Company at XXXX XXXX XXXX, XXXX, TN XXXX saying that I owed a debt that I do n't believe I owed. I sent them a letter, certified with return receipt requested that asked for validation of the debt and also in the letter they were told to cease and desist all contact. According to the return receipt and the tracking info on aimed by the XXXX, they received the letter on XXXX/XXXX/XXXX and was signed by someone in their office. They continued to call. They called on XXXX/XXXX/XXXX and continued to harass me from a Kentucky number at XXXX : XXXX. ON XXXX/XXXX/XXXX I received a letter from same company. In a false attempt to verify, not validate, the debt they had access to important personal medical records with procedures and procedure codes on it that I thought was a hippa violation. I do n't feel comfortable with them having access to my medical records.
08/25/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30040	Web	Servicemember
frost Arnett is attempting to collect a debt with out sending validation, the invoices sent do not have any information that is correct nor do they have my signature. I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I do not recall giving permission to [ name of provider ] for them to release my medical information to a third party. I am aware that the HIPAA does allow for limited information about me but anything more is to only be revealed with the patients authorization. Therefore my request is twofoldvalidation of debt and HIPAA authorization. Please provide a breakdown of fees including any collection costs and medical charges. Provide a copy of my signature with the provider of service to release my medical information to you. Cease any credit bureau reporting until the debt has been validated by me.
07/15/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OH 43201	Web
On XX/XX/2022 I received a collection letter from Frost-Arnett in an attempt to collect a debt for XXXX XXXX XXXX in the amount of {$100.00}. They provided reference number XXXX. Upon research with XXXX my insurance company, I agreed that I do owe the provider {$100.00}, but never received an invoice from XXXX XXXX, so I decided to pay. I entered the Frost-Arnett payment portal as a guest and authorized {$100.00} to be paid from my credit cared ending in XXXX. However, I received immediate notice that they in fact charged me {$110.00}. Upon research they state in the terms and conditions that they may change a convenience fee but stated they would tell you that amount before you submit. That did not happen and this is quite deceptive. I'd like the {$6.00} fee returned to me as I would have just mailed a check to avoid the fee had they disclosed that amount upfront.
11/22/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 94066	Web	Older American
I had XXXX XXXXXXXX on XX/XX/2022. My insurance company, XXXX XXXX XXXXXXXX XXXX, communicated to me that my " ammount allowed '' and XXXX XXXX responsibility '' on the EOB is XXXX and patient responsibility is XXXX. That is fair, I pay the top dollar amount for insurance every year. I received a XXXX XXXX message that says my XXXX was not medically necessary. This code was changed at some point and that is why XXXXXXXX XXXX paid over XXXX to XXXX XXXX XXXX and my doctor. The issue is how the remaining {$4000.00} should be paid to XXXX XXXX XXXX. My doctor tried to contact my insurance and received no return information. I have paperwork to support this from my doctor. My doctor said that if he could have talked with the insurance doctor, they would have cleared it up. But XXXX XXXX did not respond and I have been unfairly charged {$4000.00}.
07/19/2018	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	FL 339XX	Web
Had procedure with XXXX XXXX. Started receiving bill from company, then a collection company. Was making payments, then received a bill from Frost-Arnett. When I contacted Frost-Arnett, I was told they were the new collection company and payments had to be made to them. They collected around {$150.00}. Then I received a letter from original company inquiring why I had not made any payments. When I called the anesthesia office, they explained that Frost-Arnett was not their collection company and had no connection to my debt. When I contacted Frost-Arnett, no one ever called me back and never received any refund. It has been almost two years and Frost-Arnett started sending collections again. This is after the bill has been paid. They are a scam and should not be allowed to say they are representing companies when they just take your money.
06/03/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	NY 147XX	Web
Frost arnett consumer number XXXX amount XXXX. For company XXXXXXXX XXXX I have reported to them numerous times that someone stole my personal information to receive services from them. This happened in XXXX and I live in XXXX XXXX XXXXXXXX. I have never been to XXXX in my life. The person used my name and birthdate and fake address for account information. I have health insurance in XXXX XXXX XXXX. I want this taking care of as they keep harassing me which is causing XXXX and emotional distress. They should have to get better information when checking person in. So this cant happen. If they would have verified who the patient actually was. I wouldnt be going thru this. I believe a childhood friend by XXXXXXXX XXXX XXXXXXXX stole my information. She is the only person I know that was in XXXX and would have my name and birthdate.
06/13/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 370XX	Web	Servicemember
I went to schedule XXXX XXXX with this company and wanted to pay cash. This company requires you to go online and get a voucher instead of paying cash. I had the XXXX done and presented my voucher. I then received a bill for {$410.00} from XXXX XXXX. I called them beginning XXXX to talk to them about the invoice because the voucher specifically states it covers XXXX XXXX AND XXXX fees. The first two people I talked to had no idea what the voucher was. I talked with XXXX on XX/XX/14 and see said they received the copy of the voucher I sent and it was on hold waiting to be adjusted. Then I receive a call today from the creditor and something in the mail. This is not a bill that I owe and the fact that I have not heard anything from the servicer after repeated attempts, I would think this would have been taken care of.
07/05/2021	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	IN 46902	Web
I sent a debt validation letter by certified mail to debt collection agency Frost-Arnett I'm XXXX, TN. It was signed for on XX/XX/XXXX by a XXXX XXXX. In this letter I had asked them to not contact me until they could provide this validation, which is also a federal law. I have since received multiple phone calls in attempt to collect the debt- all of which were forwarded to my cell phone through my employer. This means they have not only violated federal law by contacting me after they were asked not to, but they have also been contacting my place of employment after being asked not to. Phone calls have taken place on the following dates and times : XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX XXXX XXXX @ XXXX I have yet to see a letter confirming validation of this debt as well.
06/23/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37128	Web
On XX/XX/2021, I received a billing statement from Frost-Arnett Company stating I owed a debt. On XX/XX/2021 I mailed a debt validation letter to Frost-Arnett asking for the original contract, creditor, alleged account number. On XX/XX/2021 I received a letter from Frost-Arnett stating they had received the debt validation letter, but instead of presenting the original contract, they instead sent medical bills. On XX/XX/2021 I mailed Frost-Arnett yet a second letter asking for the original contract, original creditor, and alleged original account number. At this time I have not heard from them. On XX/XX/2021 I mailed Frost-Arnett a Cease and Desist letter, along with a copy of the letter with the violations listed/highlighted, and an invoice for the violations.
04/07/2015	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	FL 33647	Web
I attempted to negotiate a reduced amount for a full and final settlement of my debt. The collection company, Frost-Arnett Company, told me that I had to front the money that I was offering and they would take that amount to the creditor and see if they would accept it for settlement. I provided my account information and the funds were withdrawn. I was contacted three weeks later and told that the creditor had refused to accept my offer of settlement. I was also told that the money I had offered for settlement would not be returned to me and that I was still responsible to pay the remaining balance. This was not my offer. I wanted to settle for an amount, full and final or I would be willing to make payment arrangements for the full balance.
08/28/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10901	Web
The nature of this complaint, is the abusive practice of Frost-Arnett and violation of law. They have called a family member not myself to discuss a medical issue billing in violation of Federal and State law, they must verify who owns the phone before attempting any communication, in their letter they write that if they hear by XXXX they assume info is correct. Not, they can not assume, Frost-Arnett and any debt collector can not and should not assume by any date. They must do their due diligence. They should abstain making threats at any given times, and avail managers. They are trying to collect a paid off debt, and only care how to defraud innocents, they should be shut down. This was paid by XXXX on XX/XX/23 check XXXX
03/18/2023	Yes	Debt collection Medical debt	False statements or representation Impersonated attorney, law enforcement, or government official	FL 33076	Web
We received a letter in the mail from a debt collector called Frost-Arnett citing we owed {$80.00} from a medical bill with a balance at XXXX XXXX XXXX XXXX XXXX . I almost paid the bill but then noticed it was addressed to me with my husbands last name despite me keeping my maiden name which didn't make sense. I then reserached Frost-Arnett and it seems they are a fraudulent company trying to scam people. I did not pay anything and am just reporting them. The contact number listed on the debt collector letter was XXXX and they wanted me to send the money to XXXX XXXX XXXX in XXXX, TN XXXX. There was also a website listed of XXXX Please do not reach out to the company on my behalf. Just hold them accountable for their actions.
01/10/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	VA 229XX	Web	Servicemember
I asked the company, Frost Arnett to verify the debt as I never received calls on my only number which is a cell phone. They reversed the derogatory credit report and sent me a statement dated XXXX. I placed a call to Frost Arnett to find they have already sent the derogatory report back on my report 5 days ago. I called to pay the debt in 4 installments and they had already reported it even though I had ask for them to send me a bill. This is so unfair. I want to pay my debt asap now that I have the charges. Once again, not one phone call to work with me to pay it. During the times we are having a lack of mail delivery, the least they could do is work with me and I will pay in full. Sincerely, XXXX XXXX
09/08/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 75232	Web
I had an outstanding bill for XXXX XXXX XXXX XXXX XXXX XXXX for coinsurance. I was not aware of the bill, as I am on the road every week for work. Once I noticed the bill on my credit, I reached out to XXXX XXXX XXXX XXXX XXXX to make the payment. They accepted the payment and I was informed that this information would be deleted from my credit report. However, I spoke with the collection agency and they told me that even though I paid XXXX XXXX XXXX it would not be deleted from credit reporting, as I was paying with them directly. It was my understanding, that a paid debt to the original creditor could not be collected on or reported to the credit bureau. I have paid my bill in full to the original creditor
09/17/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30084	Web
Dear mam or Sir, Id got XXXX in XX/XX/2014 at XXXX XXXX XXXX. A few months later I received bill from XXXX XXXX XXXX XXXX XXXX XXXX. It was {$1900.00}. My insurance company did not pay for that. Because, they said that it was out-of- network for the XXXX.I never know that because nobody explained to me that before XXXX. I think that they were miss communicated each other between operator and hospital.SO, my insurance agency and I was contacted so many times to my doctor who XXXX on me.. Because we needed to know what was going on. But Dr who never responded to us for that. Finally, I received letter from debt collection agency. Also, my credit is got bad score now because of that. Sincerely,
06/08/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	MI 48197	Web
Company Frost-Arnett XXXX, TN ( Debt Collector ) trying to collect {$6000.00}, XX/XX/XXXX ( A medical bill from XXXX ) to creditor XXXX XXXX XXXX, MI Early in XXXX, I tried to dispute with both XXXX and my health insurance ( XXXX XXXX ) company about this large bill. Apparently, they didn't bill my insurance. I tried calling them both ( several times at least 3-4 times each ) trying to resolve this issue. I was tossed back and forth and they never gave me a straight answer. I suspect this was some kind of financial scheme to coerce me to pay {$6000.00} instead of having my insurance take care of it. I had paid my health care deductible in full in XXXX and shouldn't have a bill that high.
09/12/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 75044	Web	Older American
Company sent a notice out XX/XX/XXXX to collect debt for XXXX XXXX- in the amounts of A {$370.00} and {$19.00} -- -- -- account number appears on letter XXXX we settle the account and sent a check to the company XX/XX/XXXX Check was cashed ( check # XXXX ) by this company We get another notice for the same account in the amount of {$760.00} with the same account number XXXX They have collect the payment to settle this account now they want to settle the account again for a different amount. Service were render over a year ago ( XXXX ) with XXXX XXXX, payment was made and account settled This is called double dipping, unfair business Collections Practices which is in violation of law
04/06/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 07701	Web
I had a bill from XXXX Bank XXXX for {$410.00}. I paid this on XX/XX/2023 directly to XXXX Bank XXXX XXXX. I am getting text and phone calls from Frost-Arnett to collect the debt. I told them it was paid. I called XXXX Bank XXXX twice to confirm and they tell me they notified Frost-Arnett XXXX I have spoken with Frost-Arnett 3 times and they are demanding I show them proof I paid. I asked them to call the client and they say they can't. I ask them what they are going to do with a credit card statement I provide them and they tell me they will provide it to the client. I explain they do not need to as it is paid, just call. They just continue to harass with texts and phone calls.
06/21/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30097	Web
I received a notice a collection agency added a debt to my credit report. I contacted the agency and the doctor 's office about the bill I had no knowledge of it. I thought my insurance paid all of this bill. When I contacted them I offered to pay if they removed from my credit report. They said they will not remove the debt from my credit report. I was not aware of this bill. Then they told me about other debt they have which I was not aware of either. I told them I was not aware of the debt and would pay if they remove the debt. The bill they put on my report is for {$100.00}. I don't know the date of this bill but it was added to my credit report on XX/XX/2018.
01/14/2016	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	AZ 85338	Web
I received a Collection notice from Frost -Arnett Company dated XXXX XXXX, 2015 for the amount of {$70.00} in regards to a debt owed to XXXX . This amount was sent to collections without any prior notice to me from the XXXX even when I was making regular monthly payments on my account ( see attached documentation ). Because I am disputing the reason this was sent to collection, XXXX AND Frost -Arnett Company should not report it to any credit reporting agencies. If they have already reported any debt, please contact the credit reporting agencies, inform them that I was making payments and that the reported debt in dispute should be deleted from my credit report.
07/09/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33928	Web
I underwent a routine test at a local clinic and the visit and all procedures were fully covered by XXXX, the health insurance company. XXXXXXXX XXXX Explanation of Benefits indicates that the physician 's clinic, XXXX XXXX, was paid directly by XXXX. Despite receiving payment in full, XXXX XXXX, repeatedly tried to double bill me directly. I explained to them several times over the phone as well as in writing that this bill had already been paid by XXXX. They simply ignored my response and in partnership with their collection agency, Frost-Arnett, have repeatedly tried to fraudulently collect monies that were never owed by me.
02/28/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 374XX	Web	Servicemember
I called to receive information about a debt. This debt is apparently from XXXX XXXX XXXX. XXXX account number XXXX. I never received a bill prior to receiving a collection notice. This bill/debt is not listed as an insurance claim. I do not know if this is a legitimate bill and why it doesn't show on my insurance. When I tried to call about this, the agent wasn't helpful. She indicated she couldn't tell me where the bill originated or provide me with a copy of the bill and/or any contact information. This is not right. I need to see this reflected on my insurance claims and a proper bill to feel comfortable paying this.
10/09/2017	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	GA 310XX	Web
This company Frost Arnett uses all sorts of tactics being a debt collector. I actually had another number at the time and told them to cease and stop contacting me. I never gave them permission to contact me I am not even sure how they got my number. I changed my number and they still contact me multiple times throughout the day all day long. It is a automated prerecording. They used to leave voice messages but that stopped. Under the Telephone Consumer Protection Act they restrict the use of automated phone equipment and this is a violation also under the Fair Debt Collection Practices Act because this is harassment.
11/21/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30019	Web
Collection account from FROST ARNETT with a balance of {$2700.00}. The original creditor is XXXX XXXX I have not given permission to access my credit profile, and you have no permissible purpose to furnish my personal information to any third party. 15USC 1681B- PERMISSIBLE PURPOSE OF CONSUMER REPORT 1. In General subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other ( 2 ) in accordance with the written instructions of the consumer to whom it relates. As a consumer, I am demanding a deletion of the following account frost arnett
12/01/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 33313	Web
I had XXXX on XXXX/XXXX/2015 at XXXX XXXX XXXX XXXX. I had XXXX insurance at the time of service. The claim was paid and it left a patient responsibility which I was paying on.Once I found out XXXX took the payment back from the facility, I stop paying They continued with collection practices and I am owed {$1100.00} in payments, and I sent a certified letter to the facility requesting the payments back with no response. After I sent the facility the letter requesting the refund, I was sent to collections again but to Frost Arnett. I faxed over a copy of the XXXX from XXXX with no response so far form them.,
08/31/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	OH 45255	Web
In XXXX of 2021, I had XXXX ER visits to XXXX XXXX XXXX ( XXXX, OH ). The debt ( about {$2000.00} ) went into collection last year but I paid and settled the debt ( around {$1300.00} ) with XXXX XXXX XXXX on XXXX/XXXX/2021. I have a screenshot of my bank statement. Another debt collector XXXX XXXX has been calling me and sending me mail about the same debt. I told one of their reps on the phone that I paid it off last year. I just checked my credit score and they put two delinquencies on my account for the debt that I have already paid. XXXX accounts ( for the XXXX ER visits ) for about {$1100.00} each.
04/02/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 37013	Web
On XX/XX/XXXX, I sent a Notice of Validation to the XXXX XXXX XXXX to validate the information they claim I owned in the amount of {$1100.00}. I requested a copy of my signatures on a HIPPA form, giving XXXX XXXX XXXX ( Frost-Arnett Company ) permission to review/access any of my medical information. XXXX XXXX XXXX responded, XX/XX/XXXX, with a description of procedures used to determine the accuracy of the items they reported to the credit bureau, therefore, they are in direct violation of my HIPPA rights. No copy of any signature giving them permission to access my personal medical information.
04/28/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	FL 32828	Web
After noticing the derogatory remark on my Credit report I contacted them. to try to resolve the matter and was made to feel very uncomfortable and threatened to pay. So I made a payment to have it removed to only see that a month later I is back on my report but with another collection company .It went from Frost to XXXX XXXX XXXX . I feel like my personal medical information is being passed around and used to get money from me in these tough times. I have been very irresponsible in the pass but I have learned to be more careful with my finances. Please help me to correct this situation
06/09/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	TX 76018	Web
On XXXX I received a phone call from XXXX. When I answered and said, " Hello '' they hung up on me. I called them back and the girl informed me they were Frost Arnett Collection Agency and wanted to collect a debt. I asked the girl if she would make a settlement, she said no, so I informed her I did not have the money to cover the complete amount. She tried to press me to give her my employment information. When I refused, she accused me of threatening her. ( Which I did not ) These calls were meant to harass, annoy, and upset me and violate my rights under the fair credit reporting act.
03/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	DC 20016	Web	Older American
I received an unsolicited text message on my cell phone from " Frost-Arnett '' noting it was an effort to collect a debt. After searching to ensure the firm was legitimate, I called their office to ask about the notice. I spoke with a service representative who checked the file and informed me it was a " wrong number. '' I have been very responsible with my finances and have been impacted by the coronavirus pandemic ( my wife lost her job and basically half our income ) and getting a debt collection text really shook me up. Bad form. Sloppy business practice and I feel it must be noted.
06/04/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MS 389XX	Web	Older American
In XXXX of XXXX I received a bill from XXXX in addressed to XXXX XXXX in the amount of {$1300.00}. I went directly to the XXXX store and they pulled up all my info and said the account was made online. I went right then and filed a stolen identity police report. I took report back to XXXX. In XXXX of XXXX I received a letter from Frost-Arnett Company say they were a debt collector and was attempting to collect a debt for XXXX. I sent them a letter with the police report attached. In XXXX of XXXX I received another letter saying I was still being held responsible for the XXXX bill.
07/16/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 77084	Web
XXXX XXXX is billing me for an appointment I did not make but that a nurse scheduled for me.A no show appointment. I never was a patient of this XXXX but I called and spoke to a nurse about pain I was having and she suggested an XXXX but I was unaware that she scheduled one for me then I got a bill for no show. I have tried disputing this with XXXX XXXX and also XXXX.I was a patient of a different XXXX XXXX XXXX XXXX once you see any XXXX all your personal information is in their system. So she had access to my information and scheduled me an appointment without my consent.
09/28/2015	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	GA XXXXX	Web
Collector called number OTHER than my number ( husband 's business cell ) and disclosed amount, nature of bill AND who bill was for to party other than myself. First began by saying they were wanted to verify employment ( I have worked for him in the past ), then wanted to verify address, then tried to verify number. When soc security number verification was refused and asked what this was in regards to, they released the amount, nature and biller to someone other than myself which is in violation of law. They also blocked their number which is in violation of the law.
05/21/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 77477	Web
My doctor joined XXXX XXXX XXXX midyear last year. I saw her in XXXX and my XXXX XXXX took care of it. I got a bill from the medical group last XXXX. I called XXXX to see what was going on. They told me that my doctor was in network, but that medical group which submitted the bill was not in network and so was paid out of network cost. The medical group wants me to pay the difference for their mistake and I will not do it and have told them so on a recorded call. Their calls to me are incessant. My doctor quit that group at the beginning of this year.
02/19/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	GA 301XX	Web
Frost - Arnett Company keep calling my college daughter and will ask for me. They had no right getting my daughters call number from XXXX XXXX since the bill was n't for she. I am on a payment plan for {$25.00} they call me all the time before the corrected hours to call consumers. They wo n't give their names when speaking to me. There is never any notes! They demand to know my employers phone number but because I work in a XXXX I ca n't get calls. I want them to stop calling my daughter. They had no right getting her cell number. This has to stop!
07/10/2023	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	GA 31548	Web	Servicemember
I paid the debt with the collector. I asked that my personal information be deleted, since I did not contract with them - the owner of the debt did. They have all my vital information-ssn, address, birthday, phone number. I talked to two individuals. Both said they were unable to delete my file, that their system did not have that option. I have no contract with them. I owe them nothing. I want my personal information deleted since there is no further business with them. There is no reason to maintain this file.
12/07/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37087	Web
I was contact by Frost-Arnett Company back on XX/XX/2022 regarding a medical bill I have. The debt collector never verified any PII, never read XXXX XXXX disclosure, and I do believe contacted me by a dilated system. I had to ask her at the end of the call if she was a debt collector because she didnt follow proper procedures. This is a violation in several ways. I did call back and speak to a manager XX/XX/XXXX and made them aware s as bf asked them to listen to the call and still havent heard anything back.
01/10/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 32210	Web
I was involved in a auto accident in 2015 where I was hit by a impaired driver.During the lawsuit I had to get Medical treatment from different doctors, and after we came to a settlement, my attorney advised me that all my medical bills before and after my accident needed to be paid and the 2 accounts that XXXX XXXX have has already been paid via my attorney @ XXXX and XXXX in XXXX FL. Whatever my insurance did n't cover the insurance money covered.Company needs to investigate and remove from my credit report
06/18/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	TN 37212	Web	Older American, Servicemember
Receiving calls and letter in reference to previous bill which was paid some dating back to 2004, some years prior to the death of my husband. Many related to agency collection fees for bills which were paid to the hospital/doctor directly. Many others show no balance due. Have repeatedly told this agency they were in errors and after seeking documentation their own evidence shows they are in error. Remove all records and notations on my credit report with the Credit Reporting Services
01/08/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	FL 324XX	Web
FROST- ARNETT is the collection agency. we have asked them 3 times to send us detail information on 2 accounts they are trying to collected. we asked for complete address of the customers and a detail bill for both medical bills. we have also asked if our insurance has made payments on these bills : XXXX XXXX XXXX XXXX {$1300.00} XXXX XXXX XXXX XXXX XXXX. {$510.00} We made these request by telephone and in writing certified mailing. They have made no effort to correct this problem.
12/12/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 78628	Web
Received a collection letter from Frost-Arnett collection agency stating I owe XXXX XXXX XXXX account XXXX XXXX {$84.00} ( Reference XXXX. I do not know what this bill is for and have received nothing outside of this collection notice from XXXX XXXX XXXX. There are XXXX XXXX reviews for XXXX XXXX XXXX online all stating billing issues with this entity or being billed by this provider without having ever been a patient. An investigation into this organization/provider seems necessary.
06/01/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	PA 19020	Web
I have received calls and a text message from Frost-Arnett Company informing me that they are collecting a debt in the amount of $ XXXX for a bill I have with XXXX XXXX XXXX in XXXX, Pennsylvania. I have never received anything in writing in the mail from Frost-Arnett. Today, I contacted XXXX directly and was informed that I had no billing pending or in collections. I believe this is likely a scam. However, I am a patient of XXXX, so I don't know how they came about that information.
01/31/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NC 27030	Web	Older American
Obama Care mishandled my XXXX claim XXXX/XXXX/2016. Now that my claim is paid by XXXX, Frost-Arnette The Collection Company is trying not to pay me back what I personally paid of my own money. They threatened to seize my assets last year for the medical bill. Even though I had insurance, they were very cruel to me. Tonight they called and said, " this is an attempt to collect a debt .... '' I quickly responded that they owe ME. I do not owe them. Can you please help me get a refund?
08/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TN 37716	Web
My XXXX Credit report states that I have a debt collection that was paid for by my insurance that I had when I was working. I had a XXXX in XX/XX/XXXX. My insurance paid these claims, and I became homeless in XXXX XXXX until XXXX XXXX. I could no longer pay rent and lost my home. I no longer have the paperwork that provides the proof that this debt was paid, because I was living out of my car. I no longer have any vehicle, I am XXXX and I have no way of providing the proof.
12/02/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37215	Web
Bill for XXXX XXXX XXXX XXXX TN XXXX XXXX XXXX TN was paid by XXXX confirmation from XXXX XXXX XXXX confirms this I was sent a debt collection for this bill Online reviews and speaking with the front reception of this practice confirms this is an extensive problem for this practice The administration information was not publicallly accessible I did obtain at the office the CEO and managers names and contact e mail This is fraudulent practice going beyond this XXXX incident
05/12/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 325XX	Web
FrostArnett Company in XXXX Tennessee was paid {$120.00} on XX/XX/2020 and my bank has verified that the check cleared on XX/XX/XXXX. They continue to send multiple notices a week dated on XX/XX/2020 without acknowledging the payment. I have called and a woman named XXXX said that they show the debt as paid but will not stop mailing bills or acknowledge my payment. Their address is Frost Arnett Company, XXXX. XXXX XXXX, XXXX, Tennessee XXXX. Their phone number is XXXX.
05/14/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 38115	Web	Servicemember
XXXX XXXX XXXX contacted me by phone about {$75.00} I owed them. I could not recall the visit and I get a lot of scam phone calls from companies claiming I owe them money. I asked XXXX XXXX XXXX to send written verification of the debt, which I am sure I am entitled to get. XXXX XXXX XXXX would not send written proof of the debt but instead turned it over to Frost-Arnett Company, The Collection Company. I am writing to dispute the validity of this debt.
02/24/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77379	Web
I was a victim of identity theft and I had provided all the necessary documentation to FROST ARNETT they can't even provide me with a valid account number. I had asked on several occasions to DELETE the following account from my credit report since it is causing me financial distress and is an Inaccurate Item reporting on my credit report. DELETE - FROST ARNETT - No Account Number Provided DELETE - XXXX XXXX XXXX DELETE - XXXX, XXXX, I DELETE - XXXX XXXX XXXX XXXX
01/09/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	GA 30040	Web
A medical bill was paid by insurance last year in full. This company repeatedly calls from spoofed numbers, sometimes up to 5 times per day. They never leave a message or answer when I pick up the phone. They started harassing my XXXX year old son during school hours on his phone. When I call them they try to tell me that I owe {$61.00}. I have submitted the proof that this was paid on numerous occasions and yet they still call. Calling my son was the last straw.
09/13/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	GA XXXXX	Web
In accordance with the fair credit reporting act Frost - Arnett has violated my rights. 15 USC 1681 SECTION 602 A STATES I HAVE THE RIGHT TO PRIVACY 15 USC 1681 SECTION 604 A section 2 : It also states a consumer reporting agency can not furnish a account without my written permission. Also medical accounts are no longer being apart of a credit report. They are to give consumers time to work out the matter with the original creditor and insurance company.
12/03/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	VA 23464	Web	Servicemember
I'm XXXX XXXX military and one of my dependents was seen at XXXX XXXX XXXX on XX/XX/19. I never received a bill from XXXX XXXX XXXX. My wife has already tried resolving this issue through XXXX and XXXX XXXX XXXX. She was told through XXXX that the clinic was out of network and the coding was incorrect. The clinic tried changing the coding which XXXX wouldn't accept. I now of a debt collection notice from Frost-Arnett for the total of {$140.00}.
07/16/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33764	Web
Since XX/XX/XXXX they are sending me letters that I owe them a money that was paid by the hospital. I sent them letters requesting that they give me proofs and nobody sent me proofs only a receipt that seems manipulated. I applied for financial assistance from the hospital and they covered the expenses, then these people began to charge me the amount of {$2600.00} and without giving me evidence where I said I should pay that.
07/24/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SC 296XX	Web
The company is bogus. The name is Frost-Arnett and they claim to represent XXXX XXXX XXXX. That isn't even the name of the company anymore XXXX XXXX XXXX XXXX. They claim I owe them {$150.00} and the date is XX/XX/2021. Their company address is XXXX XXXX XXXX XXXX, TN XXXX. Their phone number is XXXX XXXX XXXX XXXX XXXX and their website address is : www.facpayments.com. Please take care of this fake company immediately ....
04/03/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29681	Web
I continue to receive debt collection letters from Frost Arnett. They give no information regarding what services they are collecting for. I've contacted the hospital in question and they have no reference of the account numbers Frost Arnett uses nor does the hospital show any balance for the dates or patient listed. Additionally, the hospital shows no record of any request for Frost Arnett to collect on my account.
10/13/2020	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	IN 47401	Web
I receive a blank envelope in the mail with no information other than my name, address, and sender address. The issue arises when looking at the visible paper through the plastic of the envelope : the paper used to print was thinking enough you could easily read what was on the other side, albiet backwards. This revealed information regarding the company sending the letter, listed " payment options '', and more.
08/01/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CO 816XX	Web
I am trying to dispute a debt that is owed that does not exist. I have tried to contact the company but havent been able to contact them via email. I received XXXX on XX/XX/2022 and received a bill from XXXX XXXX that I subsequently paid on XX/XX/2022. They also do not have an email I can communicate with them through, they will only provide one if I agree to their terms of service which I do not agree to.
09/05/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	WI 53713	Web
Frost Arnett Co has been calling every day, multiple times a day for months. I've told them I can not answer during work hours ( XXXX ) and they still call. I've blocked multiple numbers they call from as to not interfere with my job, but they call from new numbers every day. They've not only discussed my medical debt, they actively aggravate my medical condition that caused the debt in the first place.
01/27/2022	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	WI 54904	Web
I have been making regular payments with the original client since the debt was turned over. The company continues to call me daily over a very small debt that has regular payments being made. I spoke with someone and said I was making payments but the calls persisted. I had to call and speak to a supervisor and explain the situation. I have since received phone calls attempting to collect the debt.
06/02/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	GA 30008	Web
Frost-Arnett Company Reference XXXX XXXX XXXX XXXX Frost-Arnett a debt collection agency claims they are attempting to collect a debt owed to XXXX XXXX XXXX ; before the payment the account was in default. Frost-Arnett 's information for the amount is inaccurate. There is not Account number. Documents attached - Copy of Frost-Arnett Copy of XXXX XXXX XXXX Billing Statment Copy of Dispute Letter
06/21/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MI 48197	Web
XXXX is currently trying to fine me {$6000.00} for 2020 summer hospital charges. I have 2 issues. # 1 : I do not think they are billing my insurance correctly/ethically # 2 : I do not think I should have received additional care at XXXX XXXX. I was originally discharged at XXXX of XXXX XXXX but due to certain circumstances, they forced me to get further treatment at XXXX XXXX in XXXX.
02/10/2017	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	TN 37865	Web
My daughter had a bill with XXXX XXXX in XXXX tn. She was an adult at the time of service but they put me as a guarantor but i signed nothing. They also disclosed info to me about my daughter and turned the bill over to collections to frost arnett company in which i never received the first bill from the XXXX. I advised them this better not go on my credit because she is XXXX and adult.
03/28/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 32825	Web
I keep receiving letters from Frost Arnett about a debt I dont owe. The latest one was on XX/XX/XXXX after several attempts before that. I did send a letter indicated that the information of my debt is invalid and also called the company ( Frost-Arnett ) to explain that i never received any service from their client ( XXXX XXXX XXXX ) so that is impossible for me to owe them any money.
08/12/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	TN 37211	Web
I received an alert that this company added items to my credit report. I never received any notifications from this company that I owed a debt. My rights were violated under the FDCPA. I was not afforded the opportunity to review any documentation nor dispute its validity. Under the law they must notify of the alleged debt and I have 30 days to respond and they did not do so
12/18/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30071	Web
Since XXXX I've sent Frost Arnett four requests for debt validation ... 4! I've attached a copy of the most recent letter, dated XX/XX/20, and proof of fax delivery including the letter sent XXXX. The bureaus did not verify the debt. The collection agency did not validate the debt. There has been more than enough time and I want this account, XXXX deleted!
10/05/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	ID 83686	Web
On XX/XX/2023, Frost-Arnett contacted me by letter saying that I have an overdue bill of {$1000.00} and unless I make a payment, they will continue their collection efforts. I sent them a request for debt verification on XX/XX/XXXX, and they have not contacted me or responded to my request in the 30 days following the letter being sent.
11/10/2016	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	NC 275XX	Web
A collection agency named Frost Arnet just started reporting a collection account on my credit report for {$2200.00}. Prior to noticing this collection account appearing on my report, I never received any notice about this debt. I have no idea what this is, and have been unable to get a response from the collection agency about it.
12/15/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	VA 20112	Web	Servicemember
The here mentioned debt collecting agency sent a letter to my daughter that is minor about a debt that she is not responsible. I believe they are violating a FDCPA regulation that stay that any debt collector that specifically contacts a minor child is in violation of FDCPA regulations. I will include copy of the letter sent.
10/19/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OH 43035	Web
I went to XXXX XXXX XXXX in XX/XX/2020. I received a bill from Frost-Arnett that I thought was to pay off my hospital stay. I have been paying them thinking that it was going towards the hospital. However, when I pulled my Annual Credit Report, there was no mention of such debt from the hospital or Frost-Arnett XXXX
12/01/2022	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OK 73170	Web
On XX/XX/2022. Frost-Arnett contacted my wife by text message about a XXXX debt that I have never seen or have been sent any info for. I have never had any dealings or done any business with Frost-Arnett XXXX They sent two separate XXXX XXXX containing a medical debt that I have never been billed for.
01/12/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NC 27526	Web
This company continues to call my cell phone and work phone, trying to collect a debt that was wrongfully submitted to collections. The debt has been resolved with the original medical provider. However, this company, Frost Arnett, continues to contact me trying to collect a debt they are not owed.
09/30/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85379	Web
I contacted the original creditor in XXXX {$74.00} when a second bill was received and advised the that bill was paid from my HSA account on XX/XX/22 I provided them with the transaction information from my XXXX and they said that it would be looked into today I received a collection notice XXXX
01/11/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	GA 30248	Web
I have already filed a dispute on the incorrect fraudulent accounts, inquiries and public records on my credit report with the credit reporting agencies and it has been very much over 30 days and I have not received any investigation results. This is unacceptable! Please fix this.
10/23/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 370XX	Web	Servicemember
original complaint # XXXX I went through the process of filing a complaint against this company through your office and they responded that it had been closed due to verification of receipt of payment at original service date. Now I am getting another notice for the same item
11/20/2019	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	VA 24019	Web
I dont recognize the charge. Ive requested in writing that they provide dates of service and specific providers, and that this information be provided in writing. Ive been told that I need to resolve this today. I have not received the requested information in writing.
09/24/2019	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	IL 62269	Web
Frost-Arnett collection company was unable to reach me on my cell, so proceeded to call my work and tell my co-worker who answered the phone all about my debt. Not to mention she could get me fired if she keeps doing the back to back to calling while Im trying to work!
12/27/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 38017	Web
I have disputed this debt several times. I have asked for proof that I owe it they just keep answering my dispute that this debt has need valadiated as owed. I have been asking for them to send me a contract or my signature on a contract they have refused to provide.
09/25/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	TN 37821	Web
When the bill came through the hospital it was XXXX and I paid XXXX up front before XXXX on a XXXX deductible. They are trying to collect XXXX dollars and will not send an itemized statement after being asked to do so. Calls numerous times a day and on XXXX.
09/20/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MO 63135	Web	Servicemember
XXXX XXXX XXXX XXXX XXXX, XXXX XXXX ( XXXX ) XXXX Called me at XXXX on XX/XX/2018 Claiming that I owed {$110.00}. Is this " company '' a scam? I do not owe anything. I called the hospital, and my accounts are good. Offices in XXXX, XXXX, XXXX
03/14/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 32405	Web
Charge for medical service on XX/XX/XXXX should have been billed by XX/XX/XXXX. Collections agency was notified. Medical service billing dept says collection agency can bill to the proper people. I'm not sure how since they are not my provider.
01/22/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 787XX	Web
Received a collection attempt from a XXXX Hospital. I have never been to a XXXX Hospital. Dated XXXX/XXXX/17 Have no idea what they are talking about. Submitting this to XXXX also. Frost-Arnett is attempting to collect a debt not owed.
03/20/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CO 80013	Web
Frost-Arnett date of demand for payment XX/XX/XXXX. My medical debt was paid directly to XXXX XXXX XXXX XXXX and cleared the bank on XX/XX/XXXX. This debt has been sold several times and is a been falsely reported to the credit Bureaus.
09/25/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	TN 37821	Web
Debt was paid by insurance company. I obtained preauthorization for all treatments before they were performed. The companies refused to acknowledge this or my dispute of the debt. Put it into collections and onto my credit report.
08/28/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OK 740XX	Web
Attempting to collect debt of {$520.00} not owed by myself. Debt under name and address that is not me. Notices from original client never received. Violated HIPAA & FDCPA by collecting a debt not owed by myself. Reference # XXXX
11/02/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30097	Web
I apparently had a XXXX dollar debt with XXXX XXXX XXXX XXXX that I was never notified about. They sent it to frost Arnett and they called me saying they sent out a letter on the XXXX of XXXX but I never received a letter.
07/28/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OH 45238	Web
I just received a letter telling me that I have a debt of {$140.00} to a company called FROST-ARNETT concerning a XXXX in XXXX. The problem is that I've never been to XXXX so I can't take out a credit there
04/11/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	ND 582XX	Web
Frost Arnett has violated x 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
10/05/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	TN 37013	Web
I recently checked my credit file and discovered this company has reported that I owe them a debt. I have never received notification from this company prior to them placing this on my credit file.
05/12/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 77449	Web
should have been covered by insurance was told covered and now they have placed it with collections. I have spoken with XXXX clinic to resolve on muliti time and they do not seem to care.
11/11/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 38125	Web
I recently obtained a copy of my credit report and I notice that it was an inaccurate acccount on my report. I have attached my FTC report ( reference number XXXX ) and my ID.
10/10/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	VA 22030	Web	Servicemember
RECEIVED A LETTER FROM: FROST-ARNETT, XXXX XXXX XXXX XXXX TN XXXX XXXX XXXX, ATTEMPTING TO EXHORT XXXX FROM ME AND THRATENING LEGAL ACTION. I DO NOT OWE MONEY TO ANYONE.
10/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 775XX	Web
I demand proof of how you dealt with the information that you indicated in my credit report. Please provide me with all instruments used to report this account.
11/11/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX XXXXX	Web
Debt was forced to be removed previously and now they have replaced the debt back on my credit profile. I believe this is malicious at that point.
12/28/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	FL 33126	Web
Hello, how are you going to send me a medical bill if my son has XXXX and has XXXX what bill are you going to charge me, XXXX covers everything.
03/10/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	TN 37221	Web
I have filed disputes for incorrection information on my credit report. It has surpassed the the 30 day window for the results to come back.
06/22/2015	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	GA 30115	Web
Despite repeated requests to cease contact to business phone number, attempts to contact my wife, leaving message about debt, continue.
11/14/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30062	Web
I received a letter from Frost-Arnett to collect a debt to XXXX XXXX. A Check was sent to XXXX. The letter threated to hit my credit.
02/14/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	FL 32738	Web
I sent a certified letter to Frost-Arnett Company asking for proof of verification and signature and they sent me a misc document.
09/04/2022	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	OH 456XX	Web
We Have insurance! The debt has been reissued to the insurance provider. Give it some time! Since covid, nothing works as fast!
03/19/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	KY 40014	Web
XXXX has failed to process the amount written off between them and my health insurance company so trying to collect the amount.
07/29/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	NC 27253	Web
I have called several times and left messages but no return calls. Was not notified about this debt and not sure if mine.
07/11/2018	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	KY 40291	Web
XX/XX/2018 sent an itemized bill with services listed as proof of debt owed, violated HIPAA laws Debt amount {$130.00}
07/11/2018	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	KY 40291	Web
XX/XX/2018 sent out an itemized bill with services listed, violated HIPAA laws Debt for {$430.00}
03/15/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	KY 40165	Web
Hospital never sent me a bill and exceeded their time limit on filing claim with insurance.
05/21/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 33432	Web
Frost-Arnett bill for {$520.00} and they did not indicate if this is actual my bill.
02/01/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 77469	Web

01/25/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	OK 74137	Phone

01/18/2024	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OR 970XX	Web

01/04/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	VA 23228	Web

01/01/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 11206	Web

12/27/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85382	Web

12/27/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TX 78665	Phone

12/14/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AR 72331	Web

12/14/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MI 49048	Phone	Older American

11/28/2023	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	KS 67002	Web

11/13/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	XXXXX	Web

11/03/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	VA XXXXX	Web	Older American, Servicemember

10/19/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 37321	Web

10/09/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30274	Web

09/25/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 34491	Web	Servicemember

09/20/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	WI 53187	Phone	Older American

09/15/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	TN 37355	Phone

09/12/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	UT 84005	Web	Servicemember

08/21/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37174	Web

08/17/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85387	Web

08/03/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33460	Web

07/20/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	AL 35603	Web

06/20/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AL 36426	Web

06/18/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30101	Web

06/12/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NC 27519	Web	Older American

06/12/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37064	Web	Older American, Servicemember

06/05/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	WA 98117	Web

05/05/2023	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TN 37122	Web

04/13/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30126	Web

03/31/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	FL 32244	Web

03/29/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 374XX	Web

03/27/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	FL 32459	Web

03/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	PA 19145	Web

03/04/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30132	Web

02/23/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75154	Web

02/14/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 37115	Web

12/05/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OH 45140	Web

11/09/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	WI 54913	Web

11/06/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	WI 54208	Web

11/03/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OH 45140	Web

10/30/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MI 49047	Web

10/25/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	OK 74840	Web	Older American

10/25/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	KS 67042	Postal mail

10/16/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OH 45833	Web

10/06/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	OH 45140	Web

09/15/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TX 75968	Web

09/06/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29201	Web

09/04/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TN 38506	Web

08/30/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OH 45601	Phone	Servicemember

08/05/2022	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	TX XXXXX	Web

07/26/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37043	Web	Older American, Servicemember

07/21/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37416	Web	Servicemember

07/19/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AZ 85281	Phone

07/18/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	PA 19403	Referral

06/08/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	IL 62236	Web

05/26/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MS 39440	Phone

04/26/2022	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	GA 30308	Web

04/23/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37416	Web	Servicemember

03/29/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AL 35611	Web

03/06/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	GA 30319	Web	Older American

03/05/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NH 03461	Web

01/07/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OH 43230	Phone

12/14/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75154	Web

11/24/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 32250	Web

11/23/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 38115	Web

11/17/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	TN 38135	Web

11/14/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	AR 72364	Web

11/04/2021	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	AR 72734	Web

11/02/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30515	Web	Older American, Servicemember

10/21/2021	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	AR 72734	Web

10/13/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TN 38111	Web

08/26/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MI 49008	Referral

08/01/2021	No	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 07052	Web	Servicemember

07/26/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	SC 29483	Web

05/13/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	PA 15102	Web

04/18/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 33180	Web

04/17/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	FL 32907	Web

04/16/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 77035	Fax

03/16/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TN 37013	Web

02/20/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	GA 30034	Web

02/18/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	GA 30079	Web

01/05/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 78631	Web

11/12/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30179	Postal mail

10/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	LA 70086	Web

10/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	FL 33905	Web

09/24/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 78665	Web

08/14/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 32137	Web

08/07/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours		Phone

07/15/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37129	Web

04/10/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	MS 39047	Referral

02/27/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NJ 07094	Web

01/08/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33433	Phone	Older American

10/21/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MI 49085	Web

07/10/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	VA 22027	Web

06/17/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30038	Web

06/03/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30022	Web

05/29/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37216	Web

05/11/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 32789	Postal mail

04/03/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 32808	Postal mail

04/02/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 78621	Web

03/25/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37412	Web

03/14/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 32043	Web

01/29/2019	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	FL XXXXX	Web	Servicemember

01/25/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 32824	Web

12/18/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 37416	Web	Older American, Servicemember

11/27/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	TN 37075	Phone

10/08/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	IN 46614	Web

09/30/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	NC 27262	Web

09/18/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30046	Web

09/15/2018	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	WI 53213	Web

08/31/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NC 28210	Web	Servicemember

08/15/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NC 27262	Web

08/01/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	GA 30216	Referral

06/27/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 34667	Web	Older American

06/05/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NC 27587	Web

05/24/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MO 63301	Web

05/23/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TN 38119	Web

05/17/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33432	Postal mail

04/08/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	TX 75287	Web

04/02/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 92120	Web

03/20/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	FL 34744	Web

02/26/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TN 37311	Web	Servicemember

02/16/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 32218	Web

01/26/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 32824	Web

12/29/2017	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	NC 27713	Web

12/21/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 32824	Web

12/14/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30035	Web

12/05/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	LA 70763	Phone	Servicemember

10/24/2017	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Contacted your employer	TX 75402	Web

10/11/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 44460	Web

06/30/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 44507	Referral

05/08/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	GA 30263	Web

04/04/2017	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	AL 36301	Web

03/03/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	KY 40175	Postal mail

02/27/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	GA 30281	Web

02/27/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NC 28451	Referral	Older American

02/19/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TN 37217	Web

02/10/2017	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	TN 37769	Web

12/18/2016	Yes	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	GA 30040	Web

12/12/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	GA 30035	Web

11/13/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	TN 37804	Web

10/28/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CO 80921	Phone

09/09/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10541	Referral

08/08/2016	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	TN 38107	Phone

08/03/2016	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 10541	Postal mail

06/09/2016	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	GA 30044	Web

05/17/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	AL 35810	Web

04/09/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	PA 19020	Web

11/05/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	GA 30349	Phone

09/19/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 76039	Web

08/05/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77049	Web

08/05/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77049	Web

07/17/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TN 37174	Web

07/15/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TN 37870	Web

07/04/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MH 21136	Web

06/16/2015	Yes	Debt collection Medical	False statements or representation Indicated committed crime not paying	FL 34785	Web

04/08/2015	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	FL 34689	Web	Servicemember

04/06/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NJ 08873	Web

03/21/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	MO 64152	Web	Servicemember

03/18/2015	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	MD 20785	Web	Servicemember

03/16/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TX 75040	Web	Older American

02/20/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77073	Web

02/10/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NH 03755	Web

01/31/2015	Yes	Debt collection Medical	False statements or representation Indicated shouldn't respond to lawsuit	TN 37042	Web	Servicemember

01/10/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	MS 39289	Web

01/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	LA 70058	Web

12/30/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77389	Web

10/06/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33509	Web

10/01/2014	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	NC 28348	Web	Servicemember

09/18/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	TX 77554	Web

09/04/2014	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	MD 21014	Web

08/31/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	MS 39212	Web	Servicemember

07/08/2014	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	TX 75043	Web	Older American

07/03/2014	No	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NJ 08816	Web	Older American

06/10/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 34652	Phone

06/04/2014	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	NC 28052	Web

04/10/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 94019	Referral

01/17/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30106	Web

12/14/2013	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30078	Web

11/06/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 77701	Web

09/27/2013	Yes	Credit reporting	Incorrect information on credit report Account status	TX 77266	Web	Servicemember

09/11/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NC 27858	Referral

09/11/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 75052	Web