FRANK & ISRAEL LTD. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/07/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • GA
  • 300XX
Web
On XXXX I had emailed XXXX and XXXX ( XXXX XXXX ) regarding an unknown debt on my credit report. I had stated that my email wasn't an acknowledgement nor acceptance of debt and that I hadn't received any verification of this debt. I was only made aware of owing these funds after applying for a new home loan. I had made a settlement offer to payoff the debt in full in exchange for a courtesy removal from the credit bureaus. I had received a response from XXXX on XX/XX/XXXX. The response provided a settlement offer with them informing me that they'd report the debt as paid in full. I had asked to clarify if they'd be requesting the debt be removed from the bureaus via email on XX/XX/XXXX. They provided a response on XXXX stating that under FCRA they can update the debt as paid in full. I had again responded to that email asking to have a conversation and that I was only asking for a courtesy removal. Again on XXXX, XXXX had quoted what they " can '' do under FCRA. Again on XXXX I had tried calling with no response and sent a follow-up email to them. The issue at hand is that this company has never provided me any initial notification of this debt. Furthermore, this company has not once followed the their requirements pertaining to my rights under the Fair Debt Collection Practices Act by disclosing that he or she is attempting to collect a debt.
10/18/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NY
  • 10001
Web
I pulled my credit report in XX/XX/2021. I saw a collection that I had no idea was on my report. I sent a validation request to the collection agency ( certified mail ) on XX/XX/2021 ( attached letter ). I submitted a follow up letter request. I have received no response, and this needs to be removed immediately.
10/09/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 43615
Web