Fleet Mortgage Corp CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/11/2017 No
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • NY
  • 125XX
Web
I am trying to close on a Home Equity Line of Credit, but ca n't close because the title search ( attached ) is showing a 2nd open mortgage on the property. The original mortgage ( XX/XX/XXXX w/ XXXX XXXX XXXX - attached ) was assigned to XXXX XXXX XXXX , subsequently corrected to Fleet Mortgage Corp. ( assignment & correction attached. ) In XX/XX/XXXX we refinanced with XXXX XXXX XXXX. ( mortgage attached. ) Apparently Fleet never filed a Satisfaction of Mortgage, so the Fleet Mortgage is still showing up on the title search as open. Fleet Mortgage Corp. was subsequently absorbed/bought out/merged - not really sure what. I am unable to track down anyone that has any records from when Fleet held the mortgage, and can file the satisfaction of mortgage to clear my title. Also confusing ( but not sure if its relevant? ) - In XX/XX/XXXX I refinanced the mortgage with XXXX XXXX. XXXX filed a satisfaction of mortgage, but the issue of another open mortgage on the property never came up.
05/08/2017 No
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • IL
  • 60148
Web
In XXXX /23, I entered into a mortgage agreement with XXXX XXXX XXXX XXXX n as a refinance mortgage for my house and lot at XXXX XXXX XXXX XXXX . XXXX Il XXXX . The Loan number was XXXX . XXXX transferred the mortgage loan to XXXX XXXX which transferred it to XXXX XXXX XXXX which sold it to Fleet Mortgage group. From all these transfers, XXXX XXXX did not remove the lien they put on our house or was not recorded as removed. I have tried to contact these companies but all the available phones are no longer in service and XXXX and Fleet h ave no functioning phones. Fleet w as brought by XXXX XXXX which went bankrupt and was bought by XXXX XXXX . I have been trying to find out who can provide the release of lien for my property to no avail.
03/07/2019 No
  • Mortgage
  • Other type of mortgage
  • Trouble during payment process
  • NY
  • 11746
Referral
03/26/2018 No
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • NY
  • 11797
Web
06/08/2016 No
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • IL
  • 61071
Phone
04/13/2016 No
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • DC
  • 20032
Referral
07/30/2015 No
  • Mortgage
  • Other mortgage
  • Application, originator, mortgage broker
  • PA
  • 17602
Referral
04/09/2015 No
  • Mortgage
  • Conventional fixed mortgage
  • Loan servicing, payments, escrow account
  • NY
  • 11757
Web
03/13/2015 No
  • Mortgage
  • Other mortgage
  • Application, originator, mortgage broker
  • CT
  • 06092
Referral
06/26/2014 No
  • Mortgage
  • Conventional fixed mortgage
  • Settlement process and costs
  • MO
  • 64081
Web
06/10/2012 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan modification,collection,foreclosure
  • RI
  • 02889
Web