First Consumers Financial LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/02/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • LA
  • 70058
 Web Older American
First Consumer Financial XXXX XXXX , LLC is reporti ng incorrect information showing the wrong date when the payment should be paid. The payment is due the XX/XX/XXXX of each month. You have 10 days before a late charge. Sending late payment before 30 days has past. Sending to the credit bureau showing payment not received. The {$110.00} was paid to cove r the XXXX 17 payme nt because I mailed the payment and was lost in the mail. So, I paid the {$110.00} to take care of the one got lost in the mail and not paid one payment. The manager said that he would take care of it but did not. Credit Bureau shows that payment was late 30 days on two occas ions in which it was not. I have not missed a payment because the manager told m e to pay the {$110.00}. If you do n't pay the date that the payment is due, they put you down for 30 days as for XXXX 2017 and XXXX 2017 not date due which is the XX/XX/XXXX of each month. Payment is shown as the month and the year not the date due. The payment is not showing that the payment was due the XX/XX/XXXX of each month and pai d XX/XX/XXXX p ayment on XXXX 17. The payment was due on XXXX 17 and 10 days before a payment is due but reported. XXXX is showing Historical Account information that is incorrect. This company is trying to hurt my credit by not reporting it 30 days past due but when you do n't pay on the due date but sending to the Credit Bureau. I am paying more than what is due at tim es. See atta ched
04/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 71301
 Web
In accordance with the fair credit reporting act First Consumers Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.
05/04/2018 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 705XX
 Web
First Consumers Financial has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
10/31/2023 Yes
  • Payday loan, title loan, personal loan, or advance loan
  • Title loan
  • Charged fees or interest you didn't expect
  • LA
  • 70791
 Web
They never gave a copy of the agreement and there were fees Added that were not discussed
01/27/2024 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70809
 Web
07/24/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • LA
  • 70584
 Phone
05/16/2020 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Incorrect information on your report
  • Account status incorrect
  • MI
  • 49001
 Web
02/03/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
Phone Servicemember