Finmax Smart Capital LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/14/2023 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AL
  • 351XX
Web
XXXX ( XXXX ) Account XXXX Originally XXXX XXXX XXXX XXXX XXXX The above collections agency keeps texting indicating that they need contact information for me and calling my family members when they have already talked to me. They have called at least three of my family members providing my personal business information and indicating that I would be sued. This is embarrassing and unnecessary when the company has already made contact with me directly. At this time, I am requesting that all contact cease regarding the alleged debt. I do not want to be contacted nor do I want my family members contacted again. I was told by XXXX XXXX that no one can stop them from calling and the calls will continue after I requested that me or my family members not be contacted.
12/17/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 77089
Web
Someone named XXXX XXXX called me from XXXX regarding a important time sensitive matter reference to account number XXXX and asked to call back on XXXX ext. XXXX. They not only contacted me personally but also my relative regarding my information. However, in the voice mail that was left, he does not mention what company it is from and what it is for. In addition to the phone call I also received two mailing list email from FINMAX. It claims that I took a loan with creditor name XXXX XXXX ( Which in fact is not even a legit loan provider. ) I have never taken a loan from them and the email that was sent was very specious. Both the phone call and email was sent around same time at 5:45 PM CST on Thursday XX/XX/2021.
08/09/2022 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • TX
  • 76051
Web
My ex mother in law received a message by phone on XX/XX/2022 then soon after a phone call they told her everything about my debt and that they were trying to get should of me after my ex mothers in law called me I called them and asked why they were giving my personal information to people including my debt amounts its XXXX something she said they are trying to collect so I told them I had to make a few phone calls and see what I can do to try to pay so again the next day my ex father in law receives a call XX/XX/2022 and they told him everything too so idk if that is permitted or not
10/04/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 763XX
Web
i was told 'legal actions would be taken ' 'if you start payments then fall back it's really going to hurt your credit '. demanded a {$1000.00} payment before the phone call was over or they would come after me 'to the fullest extent of the law ' then he went down to wanting a {$300.00} payment then {$100.00} payment implying if i didn't pay him something before the call was over they would come after me legally
08/31/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • MN
  • 553XX
Web
Continues to text/call me an d my family asking for location information on myself. Robo calls with no information but to call the number left so I can be located this has been going on for months. I am sick of myself and my family getting harassed.
11/27/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TN
  • 37801
Web
11/01/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TN
  • 37801
Web
06/20/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44805
Web
06/14/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44805
Web
10/25/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 10116
Phone