Financial Solution Providers LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/21/2018 Yes
  • Debt collection
  • Auto debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • OH
  • 449XX
Web
FINANCIAL SOLUTIONS PROVIDERS out of XXXX Florida have been calling me repeatedly at work and on my cell after theyve been told to stop several times. They leave intimidating and threatening Voicemails saying my wages will be garnished soon etc. Ive talked to more than one person from here and all have been very unprofessional. They called my work several times and this last time the head of HR told them not to call back. They even called my place of Employment to file a complaint against me for using racial slurs against them. IMO if youre calling to harass me and my place of work everyday after being asked to stop Im not gon na be nice for long. Its always the same Guy who calls his name is XXXX XXXX but today XX/XX/XXXX he left a voicemail claiming he was a Mr XXXX XXXX .... but it was clearly Mr XXXX. When I called him out on it he hung up on me. I called them back and he answers as Mr XXXX XXXX lol. Another time when I called a woman there pretended to be with the XXXX Sherrifs Department. I called another time and a XXXX who claimed to be the Manager said he was going to file a complaint against me with the sherrifs Department for calling them 48 times and using racial slurs. The one time I did call them probably 20 times or just under but certainly not 48. Again, if youre gon na harass me Im gon na harass you. I was conned by a Dealership, whom the owner was who sold me the car was sued for over 100,000 for lying. It was a XXXX XXXX XXXX for {$9900.00} which I paid paid over 5,000 on. The thing was a total lemon, and the Dealer refused to fix it. I could not afford to fix it plus pay a XXXX a car payment, I told them to come get it. The Vehicle only sold for {$1500.00} at Auction and needed that much in Repairs. Its beyond hilarious that they expect me to pay the difference so somewhere around XXXX. The XXXX was never worth XXXX to begin with and according to XXXX XXXX XXXX it should certainly be worth more than 1,500 even in bad shape. So the fact thats all they were able to get for it says a lot, like its a piece of XXXX in need of multiple repairs. I hope these XXXX file to garnish my wages, the way these XXXX debt collectors have acted, plus the scam of a Dealership it came from I feel pretty confident.
05/23/2017 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • DC
  • 20018
Web
On XX/XX/XXXX , I received mail from Financial Solution Providers LLC, stating that I owed a current balance of XXXX from XXXX . I immideately called and spoke with XXXX XXXX at XXXX EST, i advised her that this debt was settled in XX/XX/XXXX with XXXX and XXXX , I offered to give her their number so that they could work it out. She advised me that I would need to mail in documentation stating that it was settled. I have no problem doing such thing, but I want to make sure this does n't happen again. So I requested the contact information for original creditor so that I could settle this once and for all. She advised me that I would need to speak with one of her supervisors, XXXX XXXX or XXXX XXXX , in order to obtain verification of debt. Well today on XX/XX/XXXX , I received a phone call from both XXXX and XXXX . XXXX XXXX called and ultimately threatened to seize my tax refunds and to damage my credit, he also advised me that he would be emailing me the verification that I requested. Instead I receive a phone call from XXXX XXXX , as i was telling my young daughter XXXX to exit the room while I was on the phone, XXXX XXXX screams at me and says my name is not XXXX and as I try and tell him who XXXX was, he threatens me with legal action, further suggesting that I obtain a good lawyer. I am being XXXX XXXX with a debt that was closed 4 years ago, all i asked of them was to provide me with verification of debt and contact information of the original debt collector so that I would n't have to keep going through the same thing.
10/31/2018 Yes
  • Debt collection
  • Auto debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • OH
  • 449XX
Web
Financial Solution Providers responded to my 1st Complaint by saying they removed my file from their calling record but Ive received two calls afterwards and one where I have the voicemail still. Previously as well FSP contacted my place of Employment and disclosed everything I allegedly said to a Representative on the phone prior ( whom Id asked multiple times before to quit calling me & my place of Employment ) Im aware the State of Florida is beyond lenient on holding Telemarkters/Debit Collecters accountable for their actions and its very unfortunate. A Representative misrepresented himself by pretending to be someone else with a different name. Id like to know how thats acceptable? Another Representative misrepresented themselves as a XXXX Sherriifs Deputy to me. Id like to know how thats acceptable behavior? This Business Commits Many FDCPA Violations.
10/03/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28120
Web Servicemember
{$1800.00} has been collected from me since XX/XX/XXXX from collector other then original creditor and when requested documents of original agreement and information on how much I have left owed and proof of where my checks have gone to the operations XXXX promised it will be sent to me within 24 hours and since then and following up with him and other employees of Financial Solution Providers @ fsp emails and calling FSP number on main websites I have received no responses, pick up of phone calls anything at all and more payments are going to continue to come out of my bank account by auto draft and nobody will acknowledge or respond to any of my attempts to contact them. Im just being ignored and I don't know that my checks are going to something legitimate or what to do as nobody from that company will respond to me.
03/08/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • WV
  • 25401
Web
02/21/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32084
Web Servicemember