FINANCIAL MANAGEMENT SOLUTIONS (NY) CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • ME
  • XXXXX
Web
In XXXX of XXXX, my husband mailed a check to someone who was doing some plumbing work for us at our rental property. This man called and told my husband he had not received the check. Anxious to start the project, he asked my husband to give him a cash card instead. My husband cancelled the check and gave him the money. However, unbeknownst to us, this guy HAD received the check and had cashed it at XXXX ( even though we had stopped payment on the check ). Last XXXX ( XXXX ), we received calls from a XXXX XXXX XXXX trying to collect the debt from XXXX. My husband produced proof that he had cancelled the check prior to it being cashed and we thought the matter was resolved. The person he spoke to admitted that they had tried to pursue legal action against the guy who had cashed the check, but were unable to get money from him. So, apparently, they hoped that they might be able to try to sucker us into paying it. So, we had assumed this had all been resolved however, yesterday I was contacted by someone at FMS Inc., who are now attempting to collect on the debt -- -AGAIN. I do not have the name of the first person I spoke with, but he was incredibly rude and verbally abusive. I repeatedly explained that I thought the issue had been resolved, I told him that he would need to speak with my husband, I asked for his information and a call back number. He continued to berate me : he said that they had made numerous attempts to contact us about the matter ( which was untrue ) and that we had been " evasive '' and been ignoring them therefore if I did not resolve it today, they were going to submit it to the Maine Attorney General and that I would then be responsible for the fees and legal charges, he told me my name was on the check ( which it was not ) so I was legally responsible, he told me that I had committed fraud, and he told me he would file a complaint with the XXXX under my company name ( which is not the company from which the check was written ). Understandably, I became very angry and upset. I then asked to speak to his supervisor. His name was XXXX XXXX. Initially, he was very cordial on the phone. I explained to him that he would need to speak with my husband on the matter and could I get his phone and the case reference number so my husband could call back. He proceeded to be very accommodating, said we could get an extension, then left the conversation and came back and said " no, we can not do that ''. I also explained that my husband was travelling and might not be able to respond immediately. They asked if I wanted to give them the name of our lawyer, if we wanted to get our lawyer involved. Eventually, I calmly explained to him that there was no way I could resolve the debt immediately. I told him I needed to speak with my husband, or our lawyer. I asked, again, for his phone number and for the case number, which he gave me. I hung up the phone. I was shaking and upset. I called my husband and explained what had happened and forwarded him the info. Now today, my stepson called to tell us that an XXXX ( sic? ) from " XXXX XXXX '' had contacted him on his cell phone at work about this same debt. Also today, I received a message from XXXX XXXX Director of Operations at FMS -- who has called 3 times on my home phone and twice on my cell. We have not spoken to them as they clearly are unreasonable and unwilling to listen to what we have to say. However, I am concerned about what lengths they will go to to harass us -- and our friends and family. They have obviously bought this debt and are trying to squeeze money from us, even though this issue was resolved a year ago. Any assistance you can offer would be greatly appreciated. I will also pursue a complaint with the XXXX. These people need to be stopped!
11/05/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 20747
Web
This company just tried to scam me. A lady named XXXX ; First sign is that they did n't disclose the company name. They first said I owed money to XXXX XXXX XXXX bank, The second call said I owed XXXX BANK, and they wanted to serve me court papers. They tried to get me to verify my personal information.. I did not. Anyway, I called both institutions and they said nope you do n't owe us and we have no records saying that we were taking legal action against you. So I called this number back and told that I contacted both institutions and I do n't owe them. So the lady on the phone says No this is actually for XXXX XXXX Loans. I said first you say XXXX Bank, then you say XXXX XXXX XXXX, NOW your saying a payday loan.. lol Nope I do n't owe you [ *** ] but if you call this number again you will hear from my lawyer. Secondly I typed this number into google search and nothing but complaints came up and an additional number from XXXX Colorado also appeared. I called that number ( THE XXXX NUMBER ) XXXX and it was the same person that called stating they were suing me.
10/20/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • NM
  • 87301
Web
Received several phone calls from phone number XXXX stating that I needed to " cooperate with '' the company by paying {$200.00} of the {$400.00} debt. Then, my social security direct deposit information was changed online. They requested that my payment be deposited to XXXX XXXX card. A fraud alert has been set with social security, but the payment to the XXXX XXXX card was never recovered by social security.