Financial Filing & Reporting, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
03/28/2022	No	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	MI 48104	Web
Goldman , Lauder & Cross \| Reviews \| XXXX XXXX XXXX XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX, FL XXXX. ( XXXX ) XXXX. XXXX XXXX & XXXX. This business is not XXXX XXXX. I paid Goldman , Lauder , & Cross in XXXX for a XXXX XXXX XXXX credit card debt ( Card XXXX XXXX XXXX XXXX ). A new collection agency contacted me saying they are going to file a legal suit ( XXXX XXXX XXXX XXXX ). I contacted Goldman Lauder and Cross at the above information to procure a paid in full letter to give to the new company. The person at the ( XXXX ) XXXX took my name and the last XXXX digits of the card. I gave both. He said yes, we show that as paid. He then asked what is the available balance on the card. I said it was closed and charged off in XXXX. He said you have to tell me the available credit. I said : Well, okay then XXXX. In order for us to send out that letter, you have to get a XXXX XXXX XXXX. I asked for him to explain how I would get that. He said go a store that sells cards ( grocery, department or drugstore ) and buy it. I will wait on the phone. I said I am not in town. Please explain the process. H said you go in the store, go to the cards and get an XXXX card. I said with money on it? He said yes with {$200.00} on it. I said : All I want is a paid in full letter I shouldn't have to pay {$200.00} for that. He said : Why are you so negative? We will put the money toward the account. I said : I already paid the account in XXXX. He said, yes, I understand but let me tell you what happened : Someone used the account. You have been hacked. They did a lot of shopping on XXXX. For security, you send the card and we can close your account so that you do not have to go to court and it all gets settled and we can send the letter. I responded : You're a law firm and you are asking me for {$200.00} to send a paid letter for a debt you already collected? He responded : Whatever and hung up. I called back the XXXX XXXX XXXX XXXX and am now paying them again to avoid civil litigationXXXX XXXX XXXX XXXX settled for {$300.00} in two payments which I am paying because they say that the debt is still viable for civil litigation even though the last payment was made to XXXX XX/XX/XXXX and it was sent to collection XX/XX/XXXX and then paid to Goldman , Lauder , & Cross in XXXX. Goldman never sent a paid letter or email, but I do not still owe this XXXX debt and am now paying a second time. I wanted to see what would happen when I called back Goldman , Lauder & Cross. Another man answered 'Microsoft XXXX. I explained that I had just spoken to someone about getting an XXXX card to release my paid letter from an old debt on a XXXX credit card He asked : Did you purchase the card? I said : No, I need to understand the process. He hung up.
01/14/2016	Yes	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	CA 95826	Web
Received a phone call at XXXX claiming that this XXXX XXXX was trying to reach out about a lawsuit that was attached to the social security number and that action needed to be taken asap. I googled the phone number that was on Caller ID and it is not registered to the place XXXX was claiming she was calling from. XXXX claimed she was calling from GLC Associates but when I searched the company their website said they were a work safety consulting company. I searched the XXXX number and a GCL Financial Group came up with a lot of consumer complaints. I also searched the XXXX for GLC Financial groups where consumers complained of this company being a scam and taking money.
08/11/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	FL 32828	Web
GLC financial stated that I took a cash advance from XXXX XXXX XXXX and did not pay. I went to XXXX months ago and they have no record of me doing a cash advance and they stated that there system has been hacked. GLC stated that they are sending me to the district attorney.
12/08/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	TN 370XX	Web	Servicemember
XXXX XXXX States that original company did n't receive payment but could n't state original company. States we have to pay this loan or legal action will be taken against us. She states that I signed up for this account XX/XX/2007 I do n't have any recollection of this.
07/28/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	FL 32244	Web
This was a payroll check from my job. This collection agency is telling me they are a law firm and they are going to sue me. Never read me the mini Miranda. Called my stepmother and told her I wrote a bad check and released all my information to her.
04/06/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AZ 85015	Web
people are calling me to sayi im going to jail they even got my husbands cell number asking for me to they keep harassing me calling my job if I block the number they use a nother XXXX to call me again and again and my husbands to
03/26/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	IA 503XX	Web
called and said they have been trying to contact me and will take matters in their own hands.
03/03/2016	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	KY 41011	Web

08/04/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OR 97333	Web

04/24/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	VA 23060	Web

03/02/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	OH 45150	Web

01/28/2015	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	PA 17844	Web

01/23/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	IL 60641	Web

01/20/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Sued where didn't live/sign for debt	MD 20783	Web

01/16/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	RI 02893	Web

01/14/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	NY 11218	Web

01/07/2015	Yes	Payday loan	Received a loan I didn't apply for	FL 32953	Web

12/24/2014	Yes	Debt collection I do not know	False statements or representation Indicated committed crime not paying	MO 64504	Web

12/22/2014	Yes	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	CA 95247	Web

12/17/2014	Yes	Consumer Loan Installment loan	Managing the loan or lease	FL 33322	Web

12/16/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	IL 60453	Web	Older American, Servicemember

10/02/2014	Yes	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	RI 02825	Web

10/02/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	NY 11370	Web

08/03/2014	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	TN 37217	Web

08/03/2014	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TN 37217	Web

07/24/2014	Yes	Debt collection I do not know	False statements or representation Indicated committed crime not paying	TX 77477	Web

07/18/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	TX 76262	Web

06/30/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	NC 28078	Web

06/27/2014	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	MD 21801	Web

06/06/2014	Yes	Debt collection Credit card	False statements or representation Impersonated an attorney or official	TX 75935	Web

05/22/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	CA 95927	Web

05/20/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OK 73069	Web

05/16/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted me after I asked not to	SC 29223	Web

04/11/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	TX 78749	Web	Servicemember

03/21/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	TN 37040	Phone

03/21/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AZ 85044	Phone

08/06/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	UT 84040	Web