Financial Corporation of America CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/16/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33312
Web
XX/XX/2020 - Received call from " XXXX '' with Financial Corporation of America stating they were attempting to collect a debt for XXXX XXXX XXXX. I informed him I would make the payment the next day via online. XX/XX/2020 - Tried to make payment online through XXXX XXXX XXXX, they showed a XXXX balance. XX/XX/2020 - I phoned FCOA to let them know I was unable to make a payment online. I gave them my account information and they said they could not locate any account for me. The rep requested my full social security number, which I declined to give over the phone. XX/XX/2020 - I received a debt collection letter in the mail dated XX/XX/2020. The total amount due from FCOA was {$1000.00} which was different than my statement from XXXX XXXX XXXX of {$970.00}. XX/XX/2020 - Attempted to locate account with FCOA ( now that I received letter with new account number ) and still could not locate. Website stated " FCOA Payment Portal does not Authenticate ''. Created an account, received the same message. XX/XX/2020 - Phoned FCOA to discuss statement balance discrepancies. Spoke to a rep that was extremely rude, said the balance of {$1000.00} was from XXXX XXXX XXXX. I told her " not according to the statement I am looking at ''. She then said I needed to fax the statement to FCOA. I told her I did not have a fax machine. She responded with " that's what XXXX XXXX is for ''. I requested that she send me a statement that was broken out with the charges. As of XX/XX/2020, that document has not been received. XX/XX/2020 - Spoke to " XXXX '' from XXXX XXXX XXXX. I explained to her what was happening with FCOA. She verified that the amount I had was correct. She said she would try to have the statement reversed so I could pay them directly or look into the reason why there was a difference with FCOA in the amount of {$94.00}. XX/XX/2020 - Received a call from FCOA stating if I paid this debt within 30 days I would receive a 30 % discount. I explained to the rep that the totals were different. She asked if I could email my statement to FCOA. I agreed to send, but then she told me my account rep was " XXXX '' and she would relay this information and have him call me. I provided her with both my home number and my cell number. As of XXXX call from XXXX. XX/XX/2020 - I attempted to reach XXXX/FCOA. A rep that answered the phone said he would transfer me, gave me a new phone number to call XXXX and the phone went to voice mail. I left message, with phone numbers again. XX/XX/2020 - I called XXXX XXXX XXXX and tried to find " XXXX '' but " XXXX '' said she could assist me. When I explained the situation, she only stated that " will have to wait for a response from FCOA. I told her we requested this over a month ago and my credit is getting ruined NOW. She could not provide any information. I have made NUMEROUS attempts to pay this debt but unable to pay online and will not pay a higher amount than what is owed. Nobody can explain to me why this amount is higher than what I actually owe, and I think it is illegal. I have never worked this hard to try and pay a bill!!!
08/11/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78748
Web
I have an agreed to payment plan with XXXX XXXX XXXX that I have been paying on time every month. They wrongfully sent me to collections in XXXX XXXX. When I logged on to pay make my XXXX monthly payment, it said that I had a {$0.00} balance due and there was no way to make a payment ( attached in documents ). Shortly after I received letters from Financial Corporation Of America saying that I had been sent to collections and I needed to pay my balance in full. I contacted XXXX XXXX XXXX who assured me this was a mistake and said they fixed the account and it was taken out of collections and I was just to resume my normal monthly payments in XXXX. I requested a confirmation of this in writing from XXXX XXXX XXXX who refused to provide any documentation. I sent a certified letter ( tracking and receipt in documents ) to Financial Corporation of America disputing the debt and providing documentation showing my account was active and payments were being remitted on time. In addition, I also contacted them to explain the situation. They told me XXXX XXXX XXXX had not informed them that my account was not past due and therefore should be removed from debt collections so they were going to continue to contact me to collect payment unless XXXX XXXX XXXX called them. They refused to call XXXX XXXX XXXX and confirm with them. I contacted XXXX XXXX XXXX AGAIN, asking for assistance. They assured me my account was not in collections and it showed that way in their system so according to the rep that was helping me " that 's all that matters and it does n't matter what the debt collection agency says ''. I refuted this and said I was concerned this would be reported to the credit bureau if not resolved in a timely manner and the rep said they would have their manager call over to the debt collection agency but it was probably just a lag in their system getting updated and I 'd have to wait a week. I AGAIN requested something in writing from XXXX XXXX XXXX as confirmation that my account should be out of collections so I could forward that to the debt collection agency and they refused. The Financial Corporation of America debt collection agency has continued to contact me to collect payment and XXXX XXXX XXXX is still refusing to resolve this matter or provide any documentation that it has been resolved despite the fact that I 've made 2 payments to them and my account is up to date. I am at a loss and beyond frustrated at the amount of time I 've spent trying to fix XXXX XXXX XXXX 's mistake and their refusal to help while happily taking my money every month. Please help.
05/26/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76063
Web
XXXX -2017 To whom it may concern : I would like to file a complaint against Financial Corporation of America, this collection agency has been harassing me for medical bills that I do not owe to XXXX XXXX XXXX / XXXX XXXX XXXX XXXX XXXX XXXX . I have notified this collection agency more than once, that I do not owe any outstanding medical debt to XXXX XXXX y XXXX / XXXX XXXX XXXX XXXX XXXX , yet they continue to bill me, as well as call my telephone. I have contacted my insurance companies regarding these debts, and they have never received any claims for any of these amounts. What is going on is that I feel that I am purposely being targeted for harassment by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX because they have previously tried to bill me for fraudulent medical procedures that were not performed on me, as well as I was previously charged by them for self-administered medication that I could not have given to myself due to the fact that I was under XXXX , as well as they previously billed my insurances for extended stay in the recovery room when that was not the truth. I had contacted their administration regarding the fraudulent charges that they continue to bill me for since last year, and their administration did nothing, they were supposed to contact me back, and they never did. So I have made a claim to XXXX for the fraudulent charges for the medical procedures that were never performed on me, and they are being investigated, and this is why XXXX XXXX XXXX / XXXX XXXX XXXX XXXX XXXX has been harassing me. They have sent me bills in the past with several consecutive dates of service, as though I was in the hospital for several consecutive dates, when my stay at their hospital has always been half a day and never for consecutive dates, and I have always gone home the same day after my procedures. I owe none of the Fraudulent debts that Financial Corporation of America is billing me for, and I want any derogatory information that they have placed on my credit files removed, and hard copy proof provided to me on their letterhead that this has been done. I want Financial Corporation of America to cease and desist from contacting me, I have told them more than once that I do not owe these debts, yet they continue to harass me, and they are leaving me no choice, but to seek legal action against them.
02/10/2018 No
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • VA
  • 22191
Web
There are some serious issues with this doctor and her billing practices. My son was born with a XXXX XXXX and the hospital called her in to diagnose the XXXX they heard from his XXXX XXXX. The day that I got home from the hospital, her office calls me asking for my billing information. I declined giving this over the phone and instructed them to deal with the hospital to get this information. Why would you call a patient with a XXXX XXXX old baby who was just diagnosed the day before with a XXXX XXXX XXXX XXXX? Months go by, the hospital has billed the insurance over $ 20-40K. So Im thinking all of this has been handled. Wrong. In the summer of XX/XX/XXXX, letters begin coming from XXXX XXXX XXXX Office with a {$1500.00} bill. I call them to advise that we had insurance and gave all the information to them for the bill to be taken care of. The person who I spoke with advised that it would probably have to be written off, because they can not bill the insurance after 90 days. The whole time, they are thinking that we didnt have insurance. The office had already turned the account over to collections at that time. I called the collections company numerous times to be removed from the calls and mailers. Even did a two-way call with the insurance company and the collections company to no avail. Now, I have to go through the hassle, after my son had XXXX XXXX XXXX in XX/XX/XXXX, and a year later XXXX XXXX XXXX Office has turned this over to a new collections agency. Needless to say, Ill be writing to Virginias attorney general, the XXXX XXXX Virginia Hospital and the CFPB to advise them of these questionable business practices. A new collections agency called me in XX/XX/XXXXsupervisor who I spoke with was XXXX who was very rude. Three-way call with the XXXX XXXX XXXX XXXX who advised that XXXX Office never billed them. Additionally, XXXX lied and gave the office address to XXXX XXXX, instead of XXXX, to make it seem that we were out of network. I think their attempt to for us to pay this bill, which XXXX XXXX XXXX XXXX has recorded as {$1500.00} on the first call we had with them in XX/XX/XXXX, and now the bill has increased to over {$2000.00}.
06/14/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21045
Web Servicemember
This company has yet to bill our insurance but has now sent a collection agency after my wife. On XXXX XX/XX/XXXX, my wife went into XXXX XXXX and had a XXXX with XXXX XXXX. XXXX XXXX XXXX in XXXX, Maryland ( XXXX ) did not send us any statements until XXXX XX/XX/XXXX. The statement amount was {$4200.00}, and listed our insurance provider as XXXX XXXX XXXX XXXX XXXX XXXX, which is correct. On XXXX XXXX, shortly after receiving the statement in the mail, my wife called in order to have the bill sent to our insurance provider. The billing clerk said they would send the bill. The insurance provider did not ever receive a bill from XXXX , so this is not an issue of improper coding. We again received a bill on XXXX XXXX, again my wife called XXXX , who said they will send it, and again we confirmed with our insurance provider that they have not received a bill, statement, or notice from XXXX. XXXX has now sent our bill to Financial Corporation of America , a collections firm for the full amount. To our understanding, XXXX has yet to file with the insurance provider. Since this procedure, my wife had another routine anesthetic procedure on XXXX XXXX. The XXXX XXXX University Department XXXX XXXX managed to bill our insurance provider and in less than two weeks the bill was settled. At best this is a situation about incompetence, of a clerk who simply can not handle a simple task like sending a claim to an insurance agency. At worst, this is a case of malfeasance, whereby the company is taking a chance by harassing a customer to receive a greater payout than they would through insurance. I can only hope it is the former and not the latter. To be clear, XXXX XXXX XXXX XXXX XXXX XXXX is a XXXX insurance plan. I am a XXXX XXXX and my wife is my dependent. I do not believe they are at fault. They cant process what they have not received. It is after hours, but tomorrow my wife will again call XXXX and XXXX to attempt to resolve this issue. To XXXX, please feel free to contact me so I can provide my wife with a better number than your billing department, as this appears to be beyond their skillset.
07/08/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76116
Web
I, XXXX XXXX, consumer, natural person, and the original creditor of an open end credit plan, received a letter in the mail from a debt collector. This is mail fraud pursuant to 18 US Code 1841. I am making this complaint against FINANCIAL CORPORATION OF AMERICA for committing identity theft. I have never given FINANCIAL CORPORATION OF AMERICA any permission to use any of my identifying information to commit fraud by contacting me about an alleged debt they claim I owe them. I am aware that in accordance with Article XXXX, the assignment of a defaulted note is illegal and both the assignee and the assigned are both liable for violations under 15 U.S. Code 1692e ( 12 ). I am also aware that the advertisement or publication of a sale or selling of any debt to coerce payment is also known as debt parking in accordance with findings from the Federal Trade Commission and reporting this alleged debt to the consumer reporting agency without validating it with I, the consumer, first is a violation of 15 U.S.C. 1692d ( 4 ). I am legally refusing to pay this debt pursuant to 15 U.S. Code 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until FINANCIAL CORPORATION OF AMERICA can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and FINANCIAL CORPORATION OF AMERICA continues its collection efforts, I will file for litigation for actual damages caused and FINANCIAL CORPORATION OF AMERICA will be held criminally liable for aggravated identity theft pursuant to 18 USC 1028A, extortion, theft by deception, securities fraud, and collection of extensions of credit by extortionate means. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f. Your prompt attention and response are both requested and required.
11/21/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70508
Web
Received Dunnage letter in the mail at my address from Financial Corporation of America XXXX XXXX XXXX. XXXX. XXXX, XXXX XXXX XXXX, Texas XXXX dated XX/XX/XXXX attempting to collect a debt supposedly owed by my deceased mother, to XXXX XXXX XXXX XXXX XXXX XXXX XXXX with a supposed date of service of XX/XX/XXXX in the amount of {$750.00}. My mother was under XXXX XXXX with XXXX of XXXX from XX/XX/XXXX until her passing XX/XX/XXXX. I am not aware of her ever receiving treatment from XXXX XXXX XXXX XXXX XXXX XXXX XXXX, nor am I familiar with this outfit having anything to do with XXXX of XXXX. I have Spoken with XXXX of XXXX and they have assured me that their is no outstanding debt with them in my deceased mothers name. I have been unable to locate contact information for XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I have received several phone calls from Financial Corporation of America both before receiving their dunnage letter and after receiving said letter, each time I have informed the caller that they are trying to collect a debt from a deceased individual to stop calling my phone and to remove my number. I do not owe this debt and am not responsible for my deceased mothers debts, at the time of her passing she owned no real property, and the sum total of her assets were the funds on deposit with bank which amounted to a fraction of this alleged debt. All funds in her account were utilized in the settlement of her final arrangements and the funds on deposit were completely exhausted by this. I do not know who XXXX XXXX XXXX XXXX XXXX XXXX XXXX is or what tenets they live their lives by but they are certainly not XXXX values or tenets to XXXX the family of the deceased in this manner.
10/24/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78247
Web
In a statement with the date XXXX XXXX, XXXX, i received a letter from the Financial Corporation of America. This is a collection company that is trying to collect funds for XXXX XXXX XXXX. This bill is for my XXXX XXXX XXXX step-daughter that does not live with us. She is a competent adult that we are not responsible for. I provide her insurance through my XXXX and that is the extent of my obligation for her. She saw this medical group on XXXX XXXX, XXXX and never paid her bill in the amount of {XXXX}. I did not know she went to the XXXX nor was I present for the visit. I did not sign any statement of financial responsibility for this visit. I called this company on XXXX XXXX, XXXX and informed representative XXXX that this was not my debt it was XXXX XXXX 's and they have billed me in error. He confirmed with his supervisor, XXXX, that they correct and allow to bill me. They stated that since i am the insurer they will hold me responsible and not take my name off of the bill making me responsible for the balance. I then conferenced in XXXX on the call and she agreed it was her responsibility and not mine. XXXX gave them her current address and phone number. I followed up the following day and talked with XXXX again who told me even though she gave them her information they will still leave my name on the bill. This does not seem legal to me. I am not responsible for her bills or debt she incurs as an adult. I have also reached out to XXXX XXXX XXXX to also see what can be done to remedy this situation. Please contact me if you need any further information from the XXXX XXXX. Thank you
02/15/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 76522
Web
I was scheduled for an appointment on XX/XX/XXXX for a " XXXX XXXX XXXX '', which entailed screening for XXXX XXXX XXXX as well as XXXX screening, among other things. In XX/XX/XXXX I was called with regards to collection of this " medical debt '', which confused me due to having medical insurance. I was instructed to submit a payment to prevent this debt from being reported to credit bureaus and so I submitted a payment of {$36.00} to XXXX XXXX XXXX XXXX to stop the calls. The same day I had called my insurance company ( XXXX XXXX XXXX XXXX Texas ) and it was revealed to me that I did not have a financial obligation towards this debt, and that my out-of-pocket cost for this procedure is, in fact, {$0.00}. I was further instructed to disregard any requests for payment as they are not valid. XX/XX/XXXX I had called my insurance provider again due to receiving phone calls stating I was not honoring the payment plan i had initially set up in XXXX XXXX.At this point it was sent to a debt collector ( XXXX XXXX XXXX ) for payment. I had spoken to an agent XXXX XXXX of XXXX XXXX XXXX XXXX of whom called the collection agency and spoke on my behalf regarding this debt, and stated the fact that it was not valid. She submitted documentation of my financial obligation via email. This debt has since been sold to the Financial Corporation of America. They continue to call me in reference to this medical debt that I do not owe. I have also explained the same situation to them in vain.
08/25/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • CA
  • 92618
Web
XXXX XXXX XXXX XXXX XXXX, California XXXX XXXX XXXX XX/XX/2023 Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX, Iowa XXXX Subject : Complaint against Financial Corporation of America Dear Sir/Madam , I am writing to formally file a complaint against Financial Corporation of America for unfair billing practices. Account Information : - Account Number : XXXX - Type of Account : Credit Incident Details : I received your notice dated XXXX XXXX, stating that I owe a debt amounting to {$1300.00}. I believe this debt is in error, and I have no knowledge or record of owing this debt to the original creditor, XXXX XXXX XXXX. I request that you provide me with a validation of this debt, including the amount and details about the creditor. I have also consulted with my attending XXXX, XXXX She, regarding this matter. XXXX She has confirmed that there is no such charge required for the service and that she will not be charging any additional fees. Her statement contradicts the bill I have received, further questioning its legitimacy. Resolution Sought : I kindly request your assistance in removing this unauthorized bill from my account as soon as possible. Attached Documents : I have attached to support my complaint. I kindly request your immediate attention to this matter and look forward to your prompt response. Failure to adequately resolve this issue will leave me with no choice but to pursue further legal action. Sincerely, XXXX XXXX
02/22/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 754XX
Web
We received medical care on XXXX XXXX, XXXX from XXXX of XXXX. After insurance, we were billed for over {$1000.00}. We paid the bill down to {$500.00}, and in XXXX we had enough money to pay the remaining amount and did so. We remitted this amount directly to XXXX on XXXX XXXX, XXXX, paying our account down to XXXX. A week later, the week of XXXX XXXX, we received a phone call informing us that XXXX had sent our account to Financial Corporations of America, a collections agency, for the {$500.00}. We informed them that we had just paid that amount the previous week. Financial Corporations apologized and said that they would confirm with the hospital that nothing more was owed. Then the following week, the week of XXXX XXXX, we received another call from Financial Corporations. We reminded them that we had spoken the previous week and that this debt was no longer owed. They found the note in their system and said that they had not yet received confirmation from the hospital. On XXXX XXXX we received a letter dated XXXX XXXX saying that we still owed {$500.00}. We contacted them and informed them again that we had paid that amount, she replied that they had contacted XXXX and XXXX said that we still owed that amount. She said that we needed to send a copy of our bank statement to the collection agency showing that the amount had cleared. We asked if there was someone at XXXX who needed to be contacted, and she did n't have that information.
11/05/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28411
Web
I did not recognize XXXX XXXXXXXX XXXX ( XXXXXXXX ), XXXX XXXX, NC, a company whose emailed message XX/XX/2023 indicated their intention and purpose as a debt collector, and the email an attempt to collect a debt : A representative informed me the debt had been referred to them from XXXX XXXX XXXX XXXX ( ECEP ), from whom I had not previously received direct services nor a bill. I had received emergent care services through XXXX XXXX XXXX in XXXX ; however the date of service indicated electronically by XXXX on their website ( in their solicitation for payment of a debt linked via the email ) did not correspond with the date on which I received services. Not being certain what the debt was, but wishing to avoid being penalized for non-payment, I submitted an agreed-upon, one-time XXXX payment of {$25.00} to FCA, despite having made payment arrangements with XXXX XXXX ( the only provider from whom I've received emergent healthcare services ) via XXXX XXXX XXXX to address an outstanding debt by making {$25.00} monthly payments. Additionally, I contacted XXXX XXXX XXXX XXXX at ( XXXX ) XXXX and verified there is no current debt linked to my identification : I double-checked this record for full accuracy at XXXX & XXXX ( reference # XXXX ) and found no associated debt to XXXX in my name, FCA 's debt collection unsupported.
07/12/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 622XX
Web
XX/XX/XXXX- ID XXXX {$60.00} Debt was paid to XXXX by my primary and secondary insurances. XXXX XXXX XXXX XXXX of Illinois and XXXX of Illinois. XX/XX/XXXX- ID XXXX {$60.00}. XXXX did not bill XXXX of Illinois XX/XX/XXXX-ID XXXX {$62.00} XXXX did not bill XXXX of Illinois.

On XX/XX/XXXXI called XXXX and spoke with XXXX, case number XXXX, and she said all the payments were finalized and there are no debts on my account.

I have received no further communication from XXXX. Recently, I ran a credit report and then was notified that I was turn into collections for the XX/XX/XXXX and XX/XX/XXXX bills. I have called XXXX and spoke with XXXX XXXX at XXXX to attempt to resolve this issue. XXXX XXXX. told me that this is my issue and the debt must be paid through the collection agency Financial Corporation of America Corp. I called Financial Corp. of America Corp at XXXX. I spoke with XXXX XXXX. XXXX XXXX. refused to give me any ID number and refused give me the regulatory agency to file the dispute of this debt. XXXX XXXX. did confirm that I claim to dispute this debt and that she would write this in the file. I mailed the dispute letter to Financial Corp of America Corp by certified mail XX/XX/XXXX.

I would appreciate this debt being removed from my credit report. Thank you.

12/11/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • MA
  • 023XX
Web
Brief description, This is for a medical bill for {$100.00}. I 've been XXXX three times in the last 12 months, and this is XXXX of XXXX bills left that I have been tackling. My accounts were sold to a collection agency for my deductible portions before I even recovered. This Financial Corp of America, called my brother 's home number, XXXX towns away with a different last name, and left a message for me on his family 's machine saying it was from a debt collector for ME giving my name. I called them back and asked how they got his number and they said it was listed as an emergency contact in my medical records. I would like to know how a medical collection agency has access to my medical records if this is in fact how they got his number. My brother is not listed on anything, anywhere. They also confirmed that they do have my correct address and phone number so there was no reason to call my family other than pure harassment. My family has been worried about me enough over 12 months, letting them know I have debt as well as a result of being sick is is more for them to worry about. I 'm beyond upset over this. My brother has the recorded call and the agency has my recorded call when I called on XX/XX/XXXX at XXXX XXXX
08/04/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33169
Web
Dear CFPB, I am asking you for assistance to intervene on my behalf concerning willful non-compliance within a " reasonable time '' by Financial Corp. America refusing to remove, by law, a proven fraudulent credit profile account off my credit reports. This unauthorized account is a red flag that is damaging my credit record ; which is a violation of my rights pursuant to the Fair Credit Reporting Act. In circumstance, I provided my name, address, and social security number, demanding within ( XXXX ) XXXX business days, via certified mail Number : XXXX XXXX XXXX XXXX XXXX, on XXXX for the creditor to provide me a copy of the original application bearing my signature, giving authorization to pull my credit history so that I may forward it to the police authorities for investigation. The creditor has willfully not complied with my request. I have never received any benefit directly or indirectly from the fraudulent transaction ( s ). Any signature is a forgery and was made without my knowledge ; perhaps due to consumers having similar names and/ or social security numbers. I look forward to you helping me in this matter.
10/02/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98075
Web
Firstly, Financial Corporation of America always sends debt collection mail without any detail of service. I received a debt collection mail, asking me pay {$61.00} to XXXX XXXX XXXX, for the service conducted on XXXX/XXXX/2015. There was no any details of the service and evidence of they contacted my insurance company already. I called them, and they sent me a XXXX lines service details. The original cost was XXXX and after insurance, I need to pay {$61.00}. I paid {$61.00} to them, although I was not that clear about the services, but I knew I did see doctor on XXXX/XXXX/2015. Then around 10 days later, I received another letter from Financial Corporation of America, which asks me to pay {$810.00} for the service XXXX conducted on the same day, XXXX/XXXX/2015. Again, there is no any details. Firstly, I paid after insurance {$61.00} already. Secondly, It is rude to ask people to pay without any supporting details. I demand Financial Corporation of America to stop sending any bill without details for the service and evidence that they contacted my insurance already.
12/27/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • GA
  • 30316
Web
The letter I received indicated I could contact Financial Corporation of America through an online form to dispute the debt. Doing so, the letter said, would require them to stop collection until they sent information showing I owed the debt. The linked the XXXX XXXX XXXX I went there and all attempts to submit the form were met with a red error box stating XXXXThere was an error trying to send your message. Please try again later ''. I made no errors on the form, and even so there were no indications from the form as to which field may have triggered the error. In short, it is impossible to contact them via the form they provide if one wishes for them to cease collection until given information regarding a debt. Additionally, this form is part of a website plugin I used to use daily in my previous website development career. I am very familiar with the error it returns. I have a strong suspicion that, given the incentive this collection company has to have debtors not contact them, they may have orchestrated the website in the backend to return this error on purpose.
04/17/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MD
  • 20874
Web
I took my wife to the hospital ( XXXX XXXX in XXXX ) on XX/XX/XXXX - XX/XX/2019 to deliver our XXXX daughter. Everything went well. The staff at the hospital told my wife and I that with our insurance we would not owe anything for the delivery. We were discharged and we never received a bill of any kind. Fast forward to about a month ago, we are getting a bill from a company called Financial Corporation of America ( FCOA XXXX. ) saying that we owe {$150.00} to a company called XXXX XXXX XXXX. The date of service shows XX/XX/2019, which is when we were at XXXX XXXX. We called the hospital about a month ago and they stated that we did not owe anything. We called FCOA XXXX and told them this and they stated that we still owed money. They sent us another bill a couple of days ago, the same bill. I called and they would not provide any information unless I gave them confidential information such as address, date of birth, and social security number. They do not seem to be a credible company and I do not owe what they are saying I owe. Can you please fix this?
10/30/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 31021
Web
Complaint Type : Billing or Collection Issues Collection Company : Financial Corporation of America XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Business Phone Number : ( XXXX ) XXXX Problem : This a SCAM & Un-Verified attempt to Steal Money not Due a Crooked Collection Agency. I have received a collection notice ( # XXXX, internal number to FCA ) for a Hospitalization from an Accident that has been paid in full approx 1 year ago! This was Verified through XXXX & my Attorney!!! This Organization is a LIAR Thank you for this avenue to express and report. However, our SYSTEM Is BROKE!! Good People are allowed to be Harassed by Criminals and failed efforts to VERIFY TRUTH! " The Good thing About the TRUTH, You Never have to Explain It '' Product/Service Purchased : FAKE Collection Purchase Date : XX/XX/XXXX Date Problem First Occurred : XX/XX/XXXX Dates you complained to the company/organization First Date : XX/XX/XXXX Payment Made : No Original Debt : ( PAID in FULL ) XX/XX/XXXX XXXX XXXX Hospital XXXX, GA XXXX
08/18/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AL
  • 362XX
Web Older American
For months this company has continued to call. Yesterday, XX/XX/2020 the company called 30 times! 30 times! For months I have requested they remove my number from their calling list. I do not have any debt with them or any of their clients. I verified this yesterday. I asked 4 different representatives to input my telephone number and find my name. They could not, but they did express that there were PAGES and PAGES of names associated with my personal phone number. I asked to speak with a manager or someone in their IT department because it seems that there is a glitch in their system that has linked my telephone number with hundreds of their clients. I asked them AGAIN to put me on the Do Not Call list. XXXX assured me that she spoke with her manager and I was on the DNC list. I had 5 calls while I was on the phone with her trying to get this resolved. I had to change my telephone number. The harassment and blatant refusal to remedy this problem was unacceptable and I would like an investigation.
02/27/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • XXXXX
Web Servicemember
On XX/XX/2019 at XXXX am I received a call from Account Services. The number was an unknown number. But I have special features on my that let me know if it is spam, scam, or fraud. In this instance when it says unknown it will not detect it. I was away from the phone and could not answer. I have had problems with these people before. They say its a personal business matter and will not tell me what it is until they are sure they have the right person. They know they have the right person when they ask to speak to me and I tell them this is he and they respond we have to verify this is the right person. I am not and will not give out any information like that to anyone. My credit report states that my email and social security number have been compromised. The number that they called from was flagged as scam or fraud and as a debt collector. According to Federal Law they have to identify themselves as a debt collector trying to collect a debt they do not. See attached file.
07/13/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48185
Web
Your agencys failure to rebut, answer, respond, to this conditional acceptance upon proof, with bona fide evidence as proof of claim, done with and under a sworn affidavit, under penalty of perjury with unlimited commercial liability with evidence attached, and a copy sent to XXXX for rebuttal or acquiesce stand as a Default Judgment and Declaratory judgment of the facts stated herein being true. Your agencys failure to rebut or continued acquiesce, failure to address, answer or respond to Default Judgment and Declaratory judgment created Summary judgment, dated XX/XX/2018. This is Final judgment with prejudice of the facts in this matter stated herein and will and shall stand Res judicata, under full faith and credit in any and all courts in the land from beginning of this matter, ab initio, now and forever. And thus barring any further acts, actions, rebuttals, appeals, defences, or judgments of any kind in this matter having herein been already decided.
07/18/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • MO
  • 63026
Web
At XXXX XXXX on XX/XX/XXXX, I received a call from a person who refused to be helpful. I asked repeatedly whether this was an attempt to collect a debt and was told that the company ( Financial Corporation of America ) did not have to tell me that unless I verified my address and date of birth. The representative kept calling me sir ( I am a woman- and the person refused to stop calling me sir for a long time- I am very self conscious about my voice ). The representative also informed me that the company would not send any further mailers unless I gave them an address- then the person stated my XXXX daughter 's name. I believe this is a scam and told the person that I thought so and the person insisted on wanting to end the call while I asked to research the company online. A " supervisor '' came to the phone at my request and stated that another mailer would be sent. I do not know this company and do not know why they would be contacting me.
05/23/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • TX
  • 77489
Web
My name is XXXX XXXX and the debt I incurred with XXXX XXXX was discharged through my Chapter XXXX bankruptcy XX/XX/XXXX . My attorney 's office XXXX XXXX contacted the billing Supervisor at XXXX XXXX and she in turn told him the account was flagged and no more phone calls would be made. Well the account was sold to Financial Corporation of America now they are sending me letters threatening to put this old discharged amount on my credit report. I called on XX/XX/XXXX and spoke to a XXXX gave her my attorney 's information and asked her do not call or send me anymore letters or try to put this on my credit report. Please contact Financial Corporation of America XXXX and ask then to STOP harassing me about a debt that has been legall y discharged. I have all emails as proof, I also have my petition paperwor k from my attorney and the discharge if needed. Thank You,
12/03/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • FL
  • 33334
Web
In XX/XX/XXXX I filed a complaint against this company and they responded by stating the following : '' Financial Corporation of America shows no open inventory or credit reporting under your name or social security number ''. Again I submit my complaint ... In XX/XX/XXXX my personal information was compromised when my car was broken into and my handbag stolen. Since XX/XX/XXXX a series of accounts have been opened using my personal information this has caused my once great credit to plummet to XXXX. Over the past 18 months I have had creditors collections agents harass me for balance owed to accounts that I know nothing about and my credit is non-existent and my hopes of purchasing a home is in jeopardy because of I am a victim of Identity theft.
12/03/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • FL
  • 33334
Web
In XX/XX/XXXX I filed a complaint against this company and they responded by stating the following : '' Financial Corporation of America shows no open inventory or credit reporting under your name or social security number ''. Again I submit my complaint ... In XX/XX/XXXX my personal information was compromised when my car was broken into and my handbag stolen. Since XX/XX/XXXX a series of accounts have been opened using my personal information this has caused my once great credit to plummet to zero. Over the past 18 months I have had creditors collections agents harass me for balance owed to accounts that I know nothing about and my credit is non-existent and my hopes of purchasing a home is in jeopardy because of I am a victim of Identity theft.
10/02/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NJ
  • 07042
Web
On XX/XX/2018 received notice/bill from Financial Corporation of America attempting to collect a false debt of {$490.00}, on behalf of a healthcare provider, for service ( s ) that I received on XX/XX/2018. Contacted my healthcare provider where services were rendered, and they have no knowledge of the debt amount nor company trying to collect! Called Financial Corporation on XX/XX/2018, spoke with representative " XXXX '' who could not & did not explain the charges or amount requested. I informed the rep that my services were covered & paid by my health insurance provider, and that I paid my portion/copay ( s ) of {$95.00} on XX/XX/2018. Financial Corporation of America are trying to collect a debt or amount that's not owed!!
12/30/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • GA
  • 310XX
Web
I paid the account with the XXXX XXXX they are collecting for. When I spoke to a lady named XXXX she advised she would send an email stating that the debt had been paid and would be removed from my credit report ( I am buying a home ), when I did not receive the email I spoke to her supervisor, XXXX and he advised he could not remove the debt. I told him that was a lie because she told they could and I have had a previous medical collection with XXXX that was removed once paid. He lied and said that could not be done, even after I know for a fact it can and his collector told me it would as well. I need this removed ASAP for my credit report as promised by the collector named XXXX.
06/29/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78665
Web
I have made several contacts to request proof the debt belongs to me. I keep getting bills for a debt that I do not recognize and have requested any documents, signatures or evidence this debt belongs to me. Financial Corporation has refused to comply. Disputed this debt on XX/XX/XXXX. Financial Corporation has failed to provide proof of debt with 30 days. Financial Corporation responded with a letter that appears to look possible fraudulent or not a official statement with some medical coding that does not seem to comply under HIPPA regulations. This letter is dated for XX/XX/XXXX. This is almost four months after the 30 day period to provide verification of the debt.
11/08/2019 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • XXXXX
Web Servicemember
On XXXX I received a call from this number at XXXX XXXX while I was at work. The call was on my cell phone, but still I was at work. The call stated it was a spam risk. Then on XX/XX/2019 at XXXX XXXX a call from the same number of XXXX came to my cell phone and it was also a spam risk call. I answered the second call and I waited another line rang and the lady stated she was from Financial Corporation of America. I immediately hung up the phone. Please check Financial Corporations response to complain number XXXX. They stated they would not call me or contact me anymore and I have asked them not to and they are still contacting me. Please see attached document.
10/22/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • FL
  • 33150
Web
I wrote Financial Corporation of America company twice asking them to send specific verification of the alleged debt, In response they evaded and/or avoided my debt verification request in an attempt to collect money they allege I owe them. I have no contract with Financial Corporation of America. A final letter mailed from FCoA Corp., that they will not respond to my verification because 30-days had past. Please let the record show that they only mailed me an original creditors bill and a copy of the outpatient care consent form I never received or gave my initials next too. Also, while under heavy med, # XXXX was not read to me, first time seeing this.
12/08/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 603XX
Web
They keep robocalling me from multiple numbers. Have responded to the first one to remove me from their list. I do not know what they are calling about or why, it is just constant robo calls. XX/XX/XXXX ( XXXX ) XX/XX/XXXX ( XXXX XXXX ) XX/XX/XXXX ( XXXX ) XX/XX/XXXX ( XXXX ) XX/XX/XXXX ( XXXX ) XX/XX/XXXX ( XXXX ) They have called me from the following numbers -- all robotic. For times I have answered, they don't even have an option for removing me from their call list. Its just a continual message - sometimes asking me to call them, sometimes saying its a " final notice ''. I don't know what it is about, I really just want these calls to stop.
09/14/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 930XX
Web
I was billed by XXXX XXXX XXXX XXXX for 2 tests on XX/XX/XXXX prior to XXXX XXXX. Medicare did not pay for them per summary notice datedXX/XX/XXXX and I was responsible. I submitted an appeal on XX/XX/XXXXwith medicare. I followed up with them several times, finally they issued an adjusted summary notice on XX/XX/XXXX stating I am not responsible for these charges. I informed Financial Corporation of America verbally in XX/XX/XXXX. When I received another letter datedXX/XX/XXXX from them I emailed a copy of the adjusted summary notice from Medicare which showed I was not responsible. Today XX/XX/XXXX I received another collection notice from them.
04/20/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • TX
  • 79605
Web
At XXXX on XXXX/XXXX/2016 I received a phone call from a person named XXXX who claimed to be with Financial Corporation of America. He asked to speak with XXXX and I said this is he. I asked what this was in reference to and he said a personal business matter. I said if you are not gon na tell what this is in reference to I am not gon na talk to you and he would not so I hung up. Check the supporting documents to see that there is no Financial Corporation of America listed at this number or anywhere in the city of XXXX XXXX, Texas. As you will see this number is registered to XXXX XXXX XXXX.
03/02/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NM
  • XXXXX
Web Older American, Servicemember
On XX/XX/2015, my PCP sent me for an XXXX. Because I am XXXX and on a fixed income, I checked my copy of the XXXX Medicare Benefits Summary of Benefits ( under Sect XXXX XXXX, and I inquired about the cost of this with XXXX Customer Service, the XXXX Hospital, and the office where the XXXX was performed. They said no fees. I now have XXXX rounds of bills, XXXX unanswered " grievance & appeals '' to XXXX XXXX, and a 30 day notice from a collection agency. For the 3rd time, I gathered up my letters, their letters, the bills, etc. I will upload these which will explain details. Thank you.
06/11/2017 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • DC
  • 20009
Web Older American
We received a notice dated XXXX XXXX from Financial Corporation of America alleging a medical debt. We responded XXXX XXXX citing subsecti on 809 b of the F air Debt Collection Practices Act with a request that FCOA cease activities to collect this debt until they provide documentary verification of the debt. Thus far, we have received no documentation. However, we received a second notice from FCOA reg arding this debt, dated XXXX XXXX , 2017 . We understand this second communication to constitute a viola tion of the Act. The account number in question is XXXX .
05/29/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33617
Web
Collection company keeps calling my work phone number ( XXXX ) over the past four weeks. They call asking to speak to XXXX XXXX. I have told them every time they have called that there is no person named XXXX XXXX, and that they are, in fact, calling XXXX XXXX XXXX. I have requested they remove this number from their calling list. They have said they would, and yet they call me every week. They call from XXXX, I have recorded phone calls telling them that there is no one here by that name on XXXX and XXXX, but they have called on multiple occasions, probably XXXX times in total.
01/11/2017 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • FL
  • 324XX
Web Older American
I have an agreement with XXXX XXXX XXXX to make monthly payments, for which I am up to date. I am receiving letters from Financial Corporation of America stating they are debt collectors, that my bill is not paid despite previous requests and that my balance is seriously overdue. The amount quoted is not the amount outstanding on the payment plan. The hospital confirmed that my payment plan is up to date and not in arrears. Despite phone calls explaining that I am making payments I am still receiving these harassing letters which are causing me a lot of stress.
11/10/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77380
Web
This is a followup to case XXXX. Per this case, Financial Corporation of America had stated the debt was valid and that an itemized bill ( which was part of my original request ) would be sent to me. I never received the itemized bill. I had not pursued this issue, as I had not received any correspondence. Last week, I again received a collection notice without any of my original concerns being addressed. Today I received a bill from Financial Corporation of America 's customer 's service providers as well which also did not detail the billing.
02/02/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 32935
Web
I am a Medicaid recipient who visited the hospital and provided proper insurance information, the hospital never submitted the bill to Medicaid and send me the bill instead. I contacted the hospital again and provided XXXX more time my insurance information however according to the Medicaid office they never submitted any bills on my behalf. Today I received a bill from a collection agency who is refusing to provide me with information regarding my bill and proof that the hospital submitted the bill to Medicaid.
07/28/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77380
Web
Per the attached letters dated XXXX XXXX, 2015, I had previously contacted XXXX of Texas questioning charges. I received a letter XXXX attached ) in return dated XXXX XXXX, 2015 stating that they would review my concerns and that they would respond within XXXX business days. I did not receive a response from them. Today I received a letter dated XXXX XXXX, 2015 from Financial Corporation of America, the collections division of XXXX Texas, again demanding payment, without any of my concerns being addressed.
10/22/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • FL
  • 33334
Web
In XXXX 2009 my personal information was compromised when my car was broken into and my handbag stolen. Since XXXX 2009 a series of accounts have been opened using my personal information this has caused my once great credit to plummet to zero. Over the past 18 months I have had creditors collections agents harass me for balance owed to accounts that I know nothing about and my credit is non-existent and my hopes of purchasing a home is in jeopardy because of I am a victim of Identity theft.
10/22/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • FL
  • 33334
Web
In XXXX 2009 my personal information was compromised when my car was broken into and my handbag stolen. Since XXXX 2009 a series of accounts have been opened using my personal information this has caused my once great credit to plummet to zero. Over the past 18 months I have had creditors collections agents harass me for balance owed to accounts that I know nothing about and my credit is non-existent and my hopes of purchasing a home is in jeopardy because of I am a victim of Identity theft.
04/21/2017 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • UT
  • 84081
Web
I fell behind on payments but have been as steadily making payments as possible with th exception XXXX of 17. I called for help they were able to offer me none. The calls and messages are unbearable as they were several times a day and even the day after I made a large payment to their corporation XXXX /17 . I asked on XXXX /17 that they stop calling me. On XXXX /17 XXXX MST and again XXXX /17 XXXX MST for some reason the calls have resumed.
01/14/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 741XX
Web
The Federal Poverty Guidelines allow emergency providers to waive the full amount or a % of the bill should a financial hardship be determined that would effect ones ability to pay. All emergency hospitals have a form they give out for the financial hardship waiver to determine eligibility but XXXX did not do this even after my request instead they sent me over to a debt collector and they do n't understand what it is that I 'm saying to dispute the debt
07/22/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33351
Web
On XX/XX/2018 i received a letter from a collection agency - Financial Corporation of America trying to collect a debt in the amount of {$190.00} for XXXX XXXX XXXX XXXX. I sent a check to XXXX XXXX a check on XXXX-XXXX-18 and the check was deposited in their account on XX/XX/18. Per conversation with a representative at Financial Corporation of America, the collection request sent to them on XX/XX/2018. I need to have this investigated
08/30/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NJ
  • 07675
Web
someone called looking for me and said they were leaving a private message.and I should call this number if it is in error. XXXX XXXX XXXX. The body of the message said " This is Financial Corp of America attempting to collect a debt. " I do n't owe anyone anything. The number then left was XXXX, which is the number recorded on my caller id with a name of " unavailable ''. Furthermore I have n't received anything in writing.
02/05/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 611XX
Web
The debt was opened on XX/XX/2022. It is not mine, I don't live in Texas or have visited Texas in over ten years. the birthdates don't match on the debt that's trying to be collected. XXXX XXXX XXXX XXXX is the debt collecting agency. there info is XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX Texas Phone number XXXX. I have tried to call there resolution center and have left multiple messages and no one has gotten back with me.
12/06/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89107
Web
Received a letter from debt collectors about a medical bill about a month and a half ago. I immediately called them. Talked with representative and when I asked for more information about what I needed to pay for, she only relied that it was a medical bill. I asked her to send me a letter stating what I was being charged for. I never received that letter. Today I received another letter stating that I need to pay.
02/02/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 741XX
Web
I did n't really know what to put this under. But the collection agency sent me the financial aid application for XXXX and I 've filled it out and took it up to the hospital however they refused to take it because it has been well over the time frame for submission. However it is the hospitals fault that the application was not submitted in time because of their initial refusal to assist me with my 1st request
05/13/2016 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • TX
  • 75098
Web
Financial Corporation of America has been calling my hospital trying to contact myself and I am an XXXX. My understanding is they are not allowed to try to contact you based on XXXX if they know your employer prohibits the consumer from receiving such communication. I am unable to leave patient rooms to speak with them when they call to tell them to stop calling.
10/29/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77471
Web
XXXX XXXX XXXX has been sending the bills to the wrong address. They have made a clerical error. Now, the bill has been sent to collections and we have never received notice of a bill. We have paid the debt and want the delinquent account removed from my credit report because of XXXX XXXX XXXX 's error.
05/03/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 331XX
Web Servicemember
I received a notification to pay medical debt owed that is not mine. My husband received a similar letter XXXX weeks ago that he filed a complaint about. We have private insurance, the company is Financial Corporation of America for {$1100.00}.
08/01/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 78748
Web
Despite my formal complaint ( CFPB complaint number XXXX ) about the alleged debt, Financial Corporation of America continues their debt collection efforts, ignoring the cease and desist letter I sent them.
01/16/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OK
  • 73132
Web
Financial corporation of America. XXXX Tx. Had my medical bill information. Did not own my collection account. My account was never sold. Asked me to pay a higher amount of XXXX when I only owed XXXX.
07/09/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 78596
Web
Called XX/XX/18, XX/XX/18, XX/XX/18 and other previous dates Told them to only communicate with me via mail They have in their notes not to call me and still do Debt Company : financial corporation
05/23/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77380
Web
Although XXXX 's Hospital of Texas acknowledged receipt of my request that my dispute of their bill is under review, their collection agency, Financial Corporation of America, has sent me a bill.
05/18/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • OH
  • 439XX
Web Servicemember
They keep calling. If I answer somebody talks sometimes but sometimes they just hang up. If my answering machine picks up there is never a message. Calls early before XXXX after XXXX.
04/12/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30038
Web
I have requested a validation of debt letter and almost a year ago and have yet to receive any documents, they continue to call and I explain that I an requesting a debt validation.
03/29/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89102
Web Servicemember
Financial Corporation Of America is trying to collect a debt that is not mine XXXX XXXX Hospital keeps sending these Frivolous charges to collection company to collection company
10/22/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75149
Web
I received an email from Financial Corporation of America stating that I owed {$30.00} and my account was in collection but that account has been paid in full.
09/27/2019 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 76018
Web
FINANCIAL CORPORATION OF AMERICA HAS CALLED MY JOB ON SEVERAL OCCASIONS AND I HAVE ADVISED EACH TIME TO NO CALL MY JOB AT XXXX BUT STILL CONTINUE TO CONTACT ME
03/14/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 325XX
Web
I went into XXXX at the hospital in XXXX, TX on XX/XX/21, I paid {$1200.00}, but I had a bad experience and don't live in Texas anymore.
05/27/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • FL
  • 34243
Web Older American
Robocall from XXXX asking for payment of medical bill for my deceased mother-in-law that has been paid to XXXX XXXX Hospital, XXXX, Fl.
06/13/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92627
Web
Financial Corporation of America is harassing me for XXXX XXXX XXXX XXXX for a debt I do not owe and for services never rendered.
02/02/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77469
Web
This the second attempt to collect on same debt financial corporation of America just changed the amount to a higher amount.
02/23/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CO
  • 80910
Web Servicemember
Caller continueso to call at least 3 to 4 times a week asking for personal information. Claiming they represent XXXX.
10/12/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • XXXXX
Web
Please see previous complaint ID. XXXX The debt was now passed on to a different company.
10/18/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33133
Web
Debt validation was requested but collection agency never responded to request.
12/02/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 92505
Web
I had request a verification of the debt and the creditor has not done so.
06/30/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NV
  • 89015
Web
I have never heard from or of this company and do not owe {$740.00}.
01/07/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77469
Web
company trying to collect a debt I do not owe.
08/08/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30349
Web
This debt does not belong to me.
09/28/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 75089
Web
This debt is not mine
12/30/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33027
Web
09/19/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • MD
  • 20852
Web Servicemember
09/06/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 20852
Web Servicemember
08/22/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 78753
Web
07/19/2023 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • TX
  • 75038
Phone
06/22/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 78748
Web
06/16/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NH
  • 03247
Web
05/19/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78660
Web
03/27/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
Web
02/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • SC
  • 29210
Web
01/17/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33570
Web
09/20/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75072
Web
09/12/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 31210
Web
08/03/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98021
Web
07/31/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28056
Web Older American, Servicemember
06/14/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34786
Web
06/07/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 95403
Web
04/24/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • TX
  • 78628
Web
04/13/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 27592
Web
10/14/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32224
Phone
08/30/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75160
Web
07/01/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
Phone
08/28/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30312
Web
06/30/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 76502
Web
05/09/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 07801
Web
01/20/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • RI
  • 02859
Web Older American, Servicemember
01/15/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89701
Web
08/18/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75376
Web
07/16/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • RI
  • 02895
Web
02/20/2019 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76036
Web
04/13/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77038
Web
08/29/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • ID
  • 83201
Web
08/23/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CA
  • 91708
Web
07/21/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 71406
Phone
06/02/2017 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75181
Postal mail
05/09/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91977
Phone Servicemember
03/16/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • NJ
  • 07042
Web
02/10/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Called outside of 8am-9pm
  • NV
  • 89102
Web
05/16/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89115
Web Servicemember
05/13/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • LA
  • 70447
Web
04/20/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • LA
  • 71302
Phone
04/14/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 95340
Fax
03/23/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 74131
Phone Older American
03/16/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89117
Web
02/24/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • NV
  • 89052
Web Older American
02/23/2016 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85204
Web
12/05/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91377
Web Older American
11/09/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 76135
Web
09/11/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 37334
Web
08/11/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 78861
Web Servicemember
08/05/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 78237
Postal mail
07/28/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33617
Web Servicemember
07/02/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • OK
  • 74015
Web
04/20/2015 Yes
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33556
Web Older American
04/16/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NV
  • 89143
Referral
03/31/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75360
Web
01/28/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 93543
Web
01/22/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called outside of 8am-9pm
  • TX
  • 76049
Web
01/16/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 77845
Web
11/20/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75056
Web
11/17/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NM
  • 87059
Web Older American
11/12/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75126
Web
11/05/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • MO
  • 63034
Web
10/30/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • OH
  • 43235
Web
10/14/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NM
  • 87107
Web
10/01/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 77354
Web
09/26/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • DC
  • 20012
Web
09/20/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • NV
  • 89107
Web
08/22/2014 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 95842
Web
08/06/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NV
  • 89148
Referral Older American
06/13/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 78744
Web
06/11/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NY
  • 11566
Web
06/04/2014 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78570
Web
06/01/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89136
Web
05/21/2014 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89434
Web Older American
04/27/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89136
Web
04/12/2014 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • CA
  • 92069
Web
03/29/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 21401
Web
03/29/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78754
Web
02/27/2014 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75052
Referral
01/02/2014 No
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 91402
Fax