Finance System of Green Bay, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/14/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	WI 54301	Web
Under the Fair Debt Collections Practices Act ( FDCPA ), I have the right to request validation of the debt you say I owe you. I am requesting proof that I am indeed the party you are asking to pay this debt, the date of the alleged medical service, the name of the patient, and proof that there is some contractual obligation which is binding on me to pay this debt. Please attach copies of : Any agreement with your client that grants you the authority to collect on this alleged debt, or proof of acquisition by purchase or assignment, and authorization under subtitle D of the ARRA, SEC.13401. APPLICATION OF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES ; and SEC. 13407 ( 1 ) BREACH OF SECURITY. The term breach of security means, with respect to unsecured PHR identifiable health information of an individual in a personal health record, acquisition of such information without the authorization of the individual. Please note the enforcement of penalties against you is covered under the penalty rules of the Omnibus Final Rule effective XX/XX/XXXX interpreting and implementing various provisions of the Health Information Technology for Economic and Clinical Health Act of XXXX ( HITECH Act ) as issued XX/XX/XXXX and the penalty rules of the FCRA and FACTA including FACT Act changes final rules effective XXXX, XXXX, XXXX. Please also attach copies of any agreement that bears the signature of the alleged debtor wherein he or she agreed to pay the creditor and as this is a medical account, a copy of any HIPAA authorization. Please be advised that this letter is not only a formal dispute, but a request that you cease and desist any and all collection activities, including reporting of ; or verifying of this account on my credit reports. I require compliance with the terms and conditions of this letter within 30 days, or a complete withdrawal, in writing, of any claim. In the event of noncompliance, I reserve the right to file charges and/or complaints with the OCR on your HIPAA violations and appropriate County, State, & Federal authorities, the CFPB, XXXX and State Bar associations for violations of the FDCPA, FCRA, and Federal and State statutes on illegal collection activities on any account that may be time-barred as well as in violation of Wisconsin medical privacy rules XXXX I also hereby reserve my right to take private civil action against you to recover damages.
07/01/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	WI 54403	Web
On XX/XX/XXXX, my fianc and I each received a letter from Finance System of Green Bay Inc. stating that we owe a debt of {$1600.00} from our previous apartment. I sent them a letter stating that we were not aware we owed any money to our old landlord, XXXX XXXX XXXX. XXXX XXXX threatened to sue us two months after we moved out, via phone call from their lawyer, XX/XX/XXXX, for a balance they said we owed. I told them we didnt owe the debt. That was the last time we heard from them, ever. We have been waiting for XXXX XXXX to send us papers for 3 years and the first time we have heard about this debt was just recently. Finance of Green Bay sent us a response of the itemized statement, rules and regulations and lease we signed that we received on XX/XX/XXXX. They called a few weeks later, sometime before mid-XX/XX/XXXX, and I told them we would not be paying this because we had planned on fighting it. I have all of my documents I got from XXXX XXXX and the voicemail threatening to sue us. Since the debt was taken over by a collector, I cant fight XXXX XXXX. Finance of Green Bay is not who we have a complaint with, its XXXX XXXX we have the issue with and dont feel as though we owe Finance of Green Bay anything since we werent made aware of our debt before it was grabbed by a debt collector.
01/20/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	WI 547XX	Web
In XX/XX/XXXX I self XX/XX/XXXX myself and labeled myself as something that I'm not due to reason of XXXX XXXX I was XX/XX/XXXX in the XXXX XXXX Jail and released on a signature XXXX then I had four years of XXXX the last three months were served back in the XXXX XXXX XXXX and ever since XXXX I have had no criminal or legal troubles I've changed my life around and now I am attempting to sue the finance systems of Green Bay InXXXX and XXXX XXXX XXXX for the {$3000.00} bill they charged me for room board when I shouldn't have been there in the first place in the kitchen that I am also appealing the expungement and I are through Wisconsin court of appeals and also applying for a governor 's pardon because this history not only is wrong the charge and conviction are wrong but I don't know it also is very unfair that I can't find a job today with that charge in 4 years I paid over {$3000.00} towards this jail bail and now I am financially broke and can't meet my daily living needs keep in mind that some of those payments towards that jail bill came over the Wisconsin tax intercept program but all the rest the majority of it came out of my SSI benefits in which my representative payee has just graciously been paying to get rid of it so can you help
03/06/2020	Yes	Debt collection Other debt	False statements or representation Indicated you were committing crime by not paying debt	TX 77407	Web
On XX/XX/2018, I acquired through a company called XXXX XXXX XXXX XXXX 3 items for my house, a water filter, a water shower and an air filter ; I signed a contract with them that said I have 3 days to return the items. My bank information was given to them and I authorized them to proceed with automatic debits for the payment of these items. The problem is that within the 3 days of the contract, I didn't have any problems, but about a week later, the water that came out of the filter, had a bad tasting and smelling water. I called the company and they said I have to change the filter. I told them the filter is supposed to be brand new, I shouldn't have to change the filter yet. They told me to contact the manager but he was not present at the moment. With that experience, I didn't want to open the box that contained the second item, the air filter. I got a distrust feeling regarding this Company. I emailed the company, explaining to them my problem with the water filter and offering to return the items because I didn't want to keep paying a big amount of money for low quality items. They told me they can ' t take the items back and kept sending me the bill with the accrued interests. Now, my credit is affected due to this situation
05/23/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	WI 541XX	Web	Servicemember
In 2013 I had medical insurance and had met my 100 % out of pocket. My daughter XXXX required major XXXX XXXX. All of the procedures had been accepted by my insurance as covered. When the oral surgeons office billed, they left off a billing code for a bite wing analysis, a very important part of the needed procedure, because of this my insurance was unable to pay the bill, I as well as the insurance company tried countless times to get the needed code, we were told there was no specific code, a blatant oversight on there part as we had a code prior to the billing before the XXXX. For the first few years I heard nothing on the bill and assumed they had written it off for there error, they had not, and had put it on my daughters credit report as unpaid, she was XXXX at the time of XXXX and not legally responsible for the charges, when this was pointed out to them, they then started billing me and put it on my credit, I have and will refuse to pay this bill, it originated in XX/XX/XXXX2013 when the XXXX was preformed. If you can not correct this, how long before it drops off?
04/28/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	WI 54311	Web
XXXX XXXX refused to bill medical insurance for a XXXX XXXX exam. Claim was sent to medical insurance by the patient to two insurance companies. Insurance paid the XXXX place directly for the diabetic eye exam. XXXX place kept billing after receiving payment from insurance. XXXX place put the bill in collection with XXXX collection agency. Phone calls were made to the XXXX place about the billings. Patient was told that this was an insurance problem and to call the insurance company. Primary insurance paid, then the secondary insurance paid the XXXX place directly. The billing continued for months which turned into a collection and credit reporting. Patient was told to pay the collection agency. XXXX collections failed to address problem and continued with credit reporting. XXXX place did not update payment records from patient for account in collections. XXXX place is now closed in XXXX XXXX.
09/23/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	WA 98178	Web
Finance System of Green Bay, WI has opened a derogatory remark against my credit for the amount of {$530.00}. I have reached out via phone and email over a dozen times since the beginning of 2023. In any attempt to communicate I have not been contacted. I've left voicemails. I've have emailed multiple addresses. I've gone to their website. I've provided multiple ways for them to contact me. My patience is gone. I am looking to dispute the debt and/or settle for an amount. The company has made this impossible to do. If that is the case I request the remark be removed from my credit report. The fact I've been shafted for the past 9+ months in resolution is costing me time and opportunities.
11/09/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MI 48076	Web
On XX/XX/2021, Financial SYS added a derogatory mark on my credit report per XXXX XXXX. Upon further research, this account was transferred/sold and I am no longer responsible for the account. Debtors creditor did not validate this collection. Also, there was NO written form of communication, contract, or signature for this accused debt at all. A bill without signature does not validate the debt and anybody can send a bill and say its mine. According to the FCRA, Financial SYS has violated my rights as a consumer and I am requesting legal action to remove this account immediately.
02/18/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IL 600XX	Web
In XXXX I rented an apartment from ( XXXX ) Everything went according to plan and ended on good terms. We did a final walk through with no problem. Years later I receive a collection letter in the mail from finance systems. In the amount of {$770.00} XXXX XXXX XXXX XXXX in XXXX XXXX XXXX had already taken my security deposit of {$500.00} and never stated why. Now Finance systems keeps destroying my credit for a charge in collections over 6 years ago that I know nothing about! Ive already gotten it removed on XXXX and XXXX. Now need it removed on XXXX ASAP!
11/17/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	WI 54303	Web
It seems to be an Old report from XXXX XXXX from XXXX XXXX XXXX. I have the documents to prove it. Also, have pics of lies on the excessive cleanings. I moved into an Apartment that wasn't the one they used for showing. I moved into an apartment that wasn't occupied in XXXX years before I moved in because it was dirty. They tricked me into renting and I was a young adult at the time. My heater was also broken at the time. So by tenant rights, I shouldn't even pay.
11/14/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	WI 549XX	Web
After this debt was paid, I called the company, Finance Systems to make sure they will remove this. They told me that they will report this on XX/XX/XXXX and it is not showing it. I have their receipt that they mailed me to show that this debt is paid off. This company is know for its tactics and dragging their feet once debts are paid.
03/25/2022	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	WI XXXXX	Web
Finance System of Green Bay intercepted my State of Wisconsin XXXX income tax refund for a debt I do not owe. I made contact with XXXX on XX/XX/XXXX and asked for proof I owe the debt. It has been more than 30 days and I never received any information regarding proof of debt owed.
07/29/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WI 54956	Web
On XX/XX/2019 I received a letter stated that a balance of {$110.00} is owed for an account with XXXX XXXX XXXX XXXX. I do not have and have never had an account with this company and deny the debt.
04/04/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	WI 54915	Web
Sent me a letter claiming I owe XXXX to XXXX XXXX XXXX. Does not include any other information in the letter besides name and address of debt collector. Letter recieved XX/XX/2023
01/18/2024	Yes	Debt collection Rental debt	Attempts to collect debt not owed Debt is not yours	WI 54729	Web

02/22/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WI 54982	Web

12/31/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	WI 53186	Web	Servicemember

08/26/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NV 89101	Web

12/08/2021	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	FL 32738	Phone

11/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	WI 54935	Web

09/14/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	WI 54302	Web

04/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WI 53140	Web

12/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	WI 53081	Web

11/17/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WI 53235	Fax

02/16/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	WI 54115	Web

02/19/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	WI 54301	Web	Servicemember

08/08/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	WI 54742	Phone

02/05/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	WI 53225	Web

10/13/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	WI 54301	Referral

09/08/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	WI 54901	Web

09/06/2017	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	WI 54983	Postal mail

03/10/2017	Yes	Debt collection Mortgage	Disclosure verification of debt Right to dispute notice not received	TX 77338	Postal mail

06/17/2016	Yes	Debt collection Mortgage	Disclosure verification of debt Right to dispute notice not received	TX 77338	Postal mail

06/08/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	WI 53226	Postal mail

06/30/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	WI 54174	Web	Older American, Servicemember

03/30/2015	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	WI 54174	Web	Servicemember

05/14/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	WI 54201	Web

03/25/2014	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	MI 49837	Web

02/20/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	WI 54304	Web