FIDELITY CAPITAL HOLDINGS, INC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/26/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 947XX
Web
I am a recent college graduate looking for help resolving an issue with a fraternity I belonged to in college. The fraternity alleges I owe {$1400.00} to pay for dues accumulated during the time that I was a member. However, they are attempting to collect for a period of time during which I was not a member, and for a larger amount than was originally communicated. They are using Fidelity Capital Holdings as their debt collector. The fraternity, the XXXX XXXXXXXX XXXX XXXX of the XXXX XXXX University, has alleged that I signed a series of documents that prove that the debt belongs to me. They are stating that I signed these documents when I joined the fraternity, which was in the XX/XX/XXXX. The agreement, according to the fraternity, obliges me to pay an undisclosed and arbitrarily conceived amount of money for an indefinite period of time. I did not sign any such document, and to my knowledge such a contract is illegal. The fraternity refuses to provide me with an exact date that this alleged contract came into being, and they have for months refused to provide me with any documentation corroborating their claims. XXXX XXXX works with a 3rd party billing partner, XXXX. If a fraternity decides that they wish to move forward with a Collections procedure for an individual, XXXX initiates that process with their debt collector. XXXX XXXX reached out to XXXX and started the pre-collections procedure. In response, I sent a Letter of Debt Validation to XXXX. XXXX confirmed with me that the letter was received on XX/XX/XXXX. I have spoken on the phone with XXXX every single day since XX/XX/XXXXXXXX, when I sent the letter. Their representatives have communicated to me that XXXX XXXX do not intend to respond to the letter. There is no documentation in existence whatsoever corroborating XXXX XXXX 's claims, verifying that the debt belongs to me, or validating Fidelity Capital Holdings ' collection efforts. XXXX XXXX is a college fraternity being run by a bunch of young men ages XXXX-XXXX. They are not trained in proper or legal accounting practices, and as a result have slipped into a pattern of fraudulent debt collection behavior. Furthermore, it is a violation of the Fair Debt Collection Practices Act for XXXX to continue to collect on this account, as they did not even make an attempt to respond to my letter of Debt Validation. I did not sign ANY document whatsoever when I joined XXXX XXXX, and in the absence of any validation of the alleged debt, I ask that XXXX XXXX cease and desist collection efforts. Lastly, it has come to my attention that funds collected by XXXX XXXX and XXXX are used for illegal activities, including underage drinking, illicit drug abuse and sale, gambling, and credit card fraud. The adult representative of the chapter has engaged in lewd and salacious conduct with a young member on at least one occasion. I have ample documentation to verify this information if need be. Regarding the attached documents : 1. A representative from XXXX XXXX headquarters sent an email entitled " XXXX XXXX '' to XXXX, which they forwarded to me. 2. " XXXX XXXX XXXX '' is an email sent over the XXXX XXXX XXXX chapter email distribution list. It was sent XX/XX/XXXX and directly contradicts the letter sent by XXXX. XXXX said, " The fees currently are {$100.00}, {$200.00} and {$200.00} respectively ... these fees have been consistent for at least the past 5 years. '' This email, from the then-Chapter President, proves that the chapter has been changing the dues on a yearly or semi-annual basis, and that the amount that they charge is more than 5 times what they purport to charge. This is blatantly fraudulent behavior. According to 807 of the Fair Debt Collection Practices Act, " A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. '' It continues, " ... following conduct is a violation of this section : ... ( 2 ) The false representation of -- ( A ) the character, amount, or legal status of any debt. Their failure to provide any proof or validation of the debt whatsoever represents a wholly false representation of the character and legal status of the debt. Furthermore, without validation of the debt, there is no way for me to check if I have already paid a portion of the alleged debt. Therefore, Fidelity 's behavior has directly led to a gross misrepresentation of the amount. Furthermore, respondent to Section 808 of the Fair Debt Collection Practices Act : A debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) The collection of any amount ( including any interest, fee, charge, or expense incidental to the principal obligation ) unless such amount is expressly authorized by the agreement creating the debt or permitted by law. Even if you take XXXX XXXX preposterous claim as truth, that the contract I allegedly signed allowed them to decide a new amount to charge whenever they want, and for an undisclosed time period, this would be a direct violation of Section 808.1 of the FDCPA. Their claim that such a contract exists is certainly desperate, but also demonstrates their ignorance to fair debt collection practices. To be clear, I never signed any documentation when I joined XXXX XXXX. The refusal of all parties to comply with my Debt Validation Request should provide a clear indication that no such documentation exists ; otherwise they would have sent it already. XXXX XXXX, XXXX, and Fidelity Capital Holdings have consistently rejected my requests for proof of debt ; the burden of proof resides squarely with these three companies. The discrepancy between what they claim to charge and actually charge can most likely be recuperated in the cost of the above-mentioned illegal activities. In conclusion, I ask that Fidelity Capital Holdings cease and desist all debt collection efforts in relation to this account, and to permanently close my account.
12/07/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 903XX
Web
I have sent a letter directly to Fidelity creditor Service and they have completely ignored me. I have asked Fidelity Creditor Service to validate the alleged debt that they claim that I owe, and all they have provided me are statements and signatures to an Alleged account that they can not prove is mine. They have violated my consumer rights under the Fair Debt Collection Practices Act ( FDCPA ) 15USC 1692 ( g ) b Validation of debts. Fidelity Creditor Service failed to validate this alleged debt I refuse to pay this alleged debt until the proper validation of this debt is provided. Please cease and desist all collection activities until you can properly validate this alleged debt. Furthermore, I request verification of the alleged debt, specifically, a copy of a contract or agreement. Said contract or agreement must be with the original creditor and signed by all parties involved. You are illegally attempting to collect this alleged debt and money that I do not owe. This Cease and desist include but not limited to any collection attempts and or reporting of this account to any CONSUMER REPORTING AGENCY. 15 USC 1692c ( c ) Ceasing communication If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt. If proper validation of this alleged debt is not provided within 30 calendar days of receiving this notice, I will assume this alleged debt to be invalid and you shall delete this account and stop all collection activities regarding this account. Furthermore, you do not have any jurisdiction or authority to even collect on this alleged debt. FDCPA 811 [ 15 USC 1692i ] Legal actions by debt collectors ( a ) Venue Any debt collector who brings any legal action on a debt against any consumer shall -- ( 1 ) in the case of an action to enforce an interest in real property securing the consumer 's obligation, bring such action only in a judicial district or similar legal entity in which such real property is located ; or ( 2 ) in the case of an action not described in paragraph ( 1 ), bring such action only in the judicial district or similar legal entity -- ( A ) in which such consumer signed the contract sued upon ; or ( B ) in which such consumer resides at the commencement of the action. ( b ) Authorization of actions Nothing in this subchapter shall be construed to authorize the bringing of legal actions by debt collectors. By the way, if you ever decide to turn this alleged debt over to an attorney to collect and violate my rights under the FDCPA 15USC 1692 even further, just keep in mind that an attorney can not be a debt collector and a debt collector can not be an attorney. FDCPA 807 [ 15 USC 1692 ( e ) ( 3 ) ] False or misleading representations A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : The false representation or implication that any individual is an attorney or that any communication is from an attorney. With all that was said above, for each VIOLATION of the FDCPA that you have committed I am entitled to {$1000.00} per violation. You dont believe me? Ok, let me show you what the law says : FDCPA 813 [ 15 USC 1692k ] Civil liability ( a ) Amount of damages Except as otherwise provided by this section, any debt collector who fails to comply with any provision of this subchapter with respect to any person is liable to such person in an amount equal to the sum of -- ( 1 ) any actual damage sustained by such person as a result of such failure ; ( 2 ) ( A ) in the case of any action by an individual, such additional damages as the court may allow, but not exceeding {$1000.00}.
04/06/2017 No
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • GA
  • 31904
Web Servicemember
We were in need of a new living room set and we found one we liked. to save a little bit of money we placed an order with www.greatfurnituredeal.com on XXXX XXXX, XXXX the website showed in stock however after the purchase we were told that the items were going to be shipped from where they are manufactured on or about the XXXX of XXXX and being that my wife and I are both XXXX veterans we thought ok we can make due without couches till they come. When XXXX XXXX came we called in and was then told that they were n't even manufactured yet. We then asked if we could cancel the order and they then tell us that we ca n't because it is a custom couch however they sell the identical couch in our town ( we ordered from them to save a little money ). We were never told that we could n't cancel the order when placing the order. That same day ( XXXX XXXX XXXX the manager XXXX sends us an email stating their policy ( almost a month later and as we were trying to cancel ) like a bait and switch. Needless to say we filled a complaint with the credit card company and let katy know. She then stated well it is still going to be constructed and shipped to your address and if you reject the shipment you will be charged fees. So we contacted our credit card company to see what the status was of the dispute and ask if they can do that. We felt as a consumer we had no leg to stand on so we continued to sit on the floor then on XXXX XXXX XXXX at XXXX it shows out for delivery however it was out for delivery in Utah not Arizona where we live. So we proceeded to call XXXX again and she then told us that we cancelled the order and they would not be shipping the items to us. However, afterr that we received notice from XXXX say dispute was clear it showed that the Greatfurnituredeal.com responded to the creditcard company and said it was delivered to us. We tried to work with them to see how to still get the couches and she wanted us to pay and additional {$1000.00} to get them to Arizona from Utah. We asked if we could drive up there and pick them up she said I am sorry we ca n't do that. Feeling helpless, We then refiled the dispute with XXXX and sent them proof. Here it is XXXX XXXX XXXX and they still have n't responded to XXXX. However they have now sent us a Collection notice through Fidelity Informaiton Corporation for the amount of XXXX which is the amount of the couches minus the warranty. I called and left a message with the collections department and no call back. Today ( XXXX XXXX ) i called again and to my surprise I get XXXX XXXX from XXXX whom is the person who took my order, and the only manager, and now the collections person. I do n't know what kind of business is being run there. I spoke with her to try and settle this and she wants me to pay {$1100.00} for something i never received, tried to cancel before they were constructed, or shipped. I am completely baffelled that a company can conduct business in such a way. We went with them to save money and we ended up on having to go spend more money to buy the ones in our town because we were in too much pain from sitting on the floor. ( as we are disable veterans ). To top it all off we are still fighting too refrain from being billed through XXXX ( our creditcard company ) and now this collections letter. we have perfect credit and to have something like this possibly going to jepordize our credit over items that we never even seen, felt, how do we even know they existed. Above was the original complaint our credit card company XXXX has found that the business is in the wrong and returned our money we are faced with continuing to receive collection letters for the amount of the full couches minus the warranty & she said is that the shipping cost. I am just baffled at the hassl we had just trying to buy couches online to save money, yet the want to charge us fo
08/23/2023 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SD
  • 57701
Web
In XXXX, I moved out of XXXX XXXX XXXX, to move to South Dakota. For many months there were no issues and I checked my email, phone, mail, and credit report regularly. In very late XXXX, however, I noticed a debt collection on my credit report. Knowing I had no such thing, I investigated and found out that XXXX XXXX had sent a debt collector ( Fidelity Creditors XXXX XXXX ) after me. Before leaving, they had made no written or verbal statement telling me that I owed them anything. I had given them all contact info as part of the lease agreement, and so they should have had it on file. Fidelity Creditors also " somehow '' had an incorrect phone number, no email, and an address I had never even heard of on file for me, and thus put me in collections without ever serving me a notice of any sort, nor had XXXX XXXX themselves notified me before or after my departure. This whole process being the result of {$260.00}. I would have paid if I knew I owed it, but I didn't even receive the opportunity. Initially over the phone, they informed me that the charges were for " damages to the apartment ''. I did some research and was suspicious so asked for a full itemized deduction list. When I received it, they had instead claimed it was for prorated rent, despite the fact that I had paid for the full month of XXXX at the start of the month and did not stay into XXXX. Additionally, alongside that deduction list was the original lease agreement, in which they in fact do have my phone number listed accurately. As well as this, in their documents they have multiple portions wrong. They have an incorrect date for my departure, ( XXXX vs the actual date was the XXXX ) and note that I skipped on rent despite giving them 30 days notice for my departure verbally alongside a printed form ensuring they had it in writing. I will also note that even since contacting Fidelity Creditors and giving them updated information, they still have been unable to contact me about the debt. I would highly suspect they have not updating their information accordingly due to this, and are in general either unable to or unwilling to maintain accurate records on my case. Their failures to contact me even after my updating their file does not seem befitting of a debt collector attempting to collect debt. One would expect attempts to discuss payment, which has not happened. XXXX XXXX also, despite keeping the security deposit with dubious reasoning ( as I will provide, the apartment was very well kept ), they seem not to be interested in using the security deposit to deduct their expenses from it, and instead demand I pay all expenses despite the purpose of the security deposit being to cover damages. They then, in addition to charging damages, they use a false date ( again, they claim XXXX, when the date was XXXX ), they use this 7 day difference to charge prorated rent?. 7 days during which I had already moved out of the apartment, as such, their charges in prorated rent were specifically for days I had not resided at the apartment, which does not seem reasonable nor accurate. I tried to contact XXXX XXXX for further clarification of this issue, and they would not respond to email or phone, and I tried multiple of each. I spoke to a CFBP representative earlier and they informed me that this was in fact unlawful on their part. Both creditor and collector had the means or should of had the means to contact me or find my contact information but either neglected to or chose not to take action to ensure I was notified of this debt. As such my ability to respond to it was not granted and my credit and as a result, my wider finances have suffered through no fault of my own. Included below are some pertinent documents as well as the state of the apartment when I left it.
08/04/2022 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91331
Web
I sent ( XXXX ) Letters in XX/XX/2022 and XX/XX/2022 to Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' who is reporting fraudulent & unvalidated information. " FIDELITY CREDITOR SERVICE '' are allegedly stating I have alleged debt of {$920.00} and {$7100.00} but I never contracted to do business with them ; The Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' provided insufficient validation that did not follow my request. " FIDELITY '' had ( 15 ) days to provide the correct request to validate the debt which they did not ; It has been more than ( 60 ) days ; I requested the following from Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' as I was never notified of this alleged debt collection. I do not believe this debt is accurate. Under the FAIR DEBT COLLECTION PRACTICES ACT, I have the right to request and receive validation of the debt. I am requiring the following exactly as instructed : An explanation of what this alleged account balance is for. A complete Audit Trail calculation of this balance, including the complete payment history on this account, so I have proof that the amount is correct. Documentation that shows I agreed to pay this debt with my signature ; documentation shows I gave you permission to have my information and paperwork showing I gave you authorization to report this to my credit report. No consent to you having my information and unauthorized use of my social security number is identity theft which you will be reported for such. The Agreement that grants you authority to collect on this alleged debt. A copy of your state license, including license number that give you rights to collect in my state. The purchase agreement Any Executive Officer to Swear under penalty of perjury you were present during the alleged debt Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' has to understand reporting information that you know to be inaccurate or failing to report information correctly violates the Fair Credit Reporting Act. Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' have committed the following FDCPA Violations as they are sending deceptive forms making false belief that I owe them anything. 15 USC 1692j - Furnishing certain deceptive forms ( a ) It is unlawful to design, compile and furnish any form knowing that such form would be used to create false belief in a consumer that a person other than the creditor of such consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor, when in fact such person is not so participating. I am not participating in the collection of this alleged debt. Stop contacting me about this or any other matter you have. Cease and Desist ASAP and delete this account from these Credit Reporting Agencies ( XXXX and XXXX ) except to provide me with accurate validation of this debt by US mail only not the same insufficient document you already sent. I have also submitted this letter to the Consumer Financial Protection Bureau ( CFPB ), CA State Attorney General and XXXX XXXX XXXX XXXX to have confirmation of proof. You have another ( 15 ) days from the date of this letter to respond with all items requested and I demand these items to be removed immediately from Credit Reporting Agencies ( XXXX and XXXX ) and 3rd parties or I will seek Monetary compensation damages for all the violations you already committed. I do not know this Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' and never signed any contract with them. The Alleged Debt Collection Company " FIDELITY CREDITOR SERVICE '' illegally received my personal information without my permission.
07/13/2015 Yes
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • PA
  • 19142
Web
XX/XX/XXXX my husband and I wanted to buy a building from XXXX XXXX. We did n't have good credit so we asked XXXX XXXX if we could buy the building but she be our mortgage holder. She would get the mortgage payments and she would have to put the money in escrow for the taxes and insurance. She agreed. We went to the real estate office : XXXX XXXX Real EstateXXXX XXXX XXXX XXXX and XXXX did our paperwork and our mortgage payments were for XXXX, a month. In XX/XX/XXXX we received letters in the mail for a foreclosure. We called her and she said we owed her some back payments. We agreed after we got our paperwork together. We started making the payments then after we paid her the money she said we owed her, a year later she sent us foreclosure papers again saying we was back in payments again which was not true. My husband and I were trying to settle the situation but we realized nothing was working. Our original contract had no late fees and our insurance and taxes was to be paid every year by XXXX XXXX. She did n't pay the taxes one year so we payed it and we took thst payment out the mortgage payment. Then XXXX XXXX saying she was n't going to pay the insurance. We sent her proof that we payed the taxes.The insurance company called and said our insurance needed to be payed. We contacted XXXX XXXX and she refused to pay the insurance so we started making the payments. We asked the insurance company to not discuss our payments with XXXX XXXX anymore because she not making the payments. A couple months later we received more documents in the mail about foreclosure. That 's when we decided to get a lawyer. We contacted : XXXX XXXX XXXX & XXXX Attorney at LawXXXX XXXX XXXXXXXX XXXX, XXXX XXXX : XXXX : XXXXXXXXXXXX contacted her lawyer who is located in XXXX and they battled it out through emails and letters back and forth. Finally our lawyer decided to take it to court. We got accountant XXXX XXXX and submitted all our paperwork. He said we do owe her money but it 's not as much as she was asking for. Our lawyer decided after XXXX years of craziness court papers were filled. At arbortration. XXXX XXXX was offered XXXX XXXX and some change. She did not want the XXXX XXXX so we had to go to trial. The judge and our lawyers awarded XXXX XXXX XXXX XXXX and some change. At court she asked for our ssn 's. We were skeptical about giving it to her but our lawyer said they could n't do anything with our ssn 's because the decision was made. We gave it to her lawyer. About a month or XXXX later we received letters in the mail that we owed her {$38000.00}. I contacted : Fidelity Information Corp. XXXX XXXX XXXX XXXX, XXXX. XXXX said for me to send them the court papers. I did that about XXXX times because they said they did n't receive them. I mailed it to them again in XXXX. I needed a car so I went to finance a car. I thought everything was okay until I was trying to get a credit card through my bank and they denied me. They told me that I could apply for a secure credit card and that was denied. XXXX credit union told me that XXXX XXXX on my credit saying we owe her {$81000.00} now. I tried calling the credit place back and they told me that I should be trying to contact XXXX about the matter.i then contacted our lawyer and our lawyer sent a letter to XXXX XXXX lawyer and we never received a answer back from him. Then a couple months ago I was trying too move and was denied a house because I had {$160000.00} on my credit and it had something to do with a property so they was n't going to rent to me. XXXX XXXX filed some type of credit stuff on my husband XXXX XXXX XXXX XXXX And myself XXXX XXXX XXXX which is preventing
02/20/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • CA
  • 95670
Web
I currently have an opened small claims case with a hearing date of XX/XX/XXXX ( case number XXXX ) at the XXXX XXXX Court House, here in XXXX California. The reason I write is to share with you my horrifying experience in hopes that Justice will prevail. On XX/XX/XXXX I received an inter-office document address to me XXXX XXXX ( with confidential written in big red letters ) at my work. I opened it in haste. I had been served with a wage levy effective XX/XX/XXXX. Immediately, I began to email our personnel department XXXX XXXX. I wanted to ensure this wasnt some bogus money scam ( especially during our current economic/political climate ). I asked for the Writ of Execution, which, breaks down the money Judgment. The information was either restricted or unavailable. After several failed attempts to obtain a copy of the Writ of Execution, I finally decided to drive to the Sheriffs Civil Division to obtain a copy. I didnt have much luck. I decided to take a trip down to the XXXX Court house to view the file. I had contacted the plaintiff but they were reluctant to give me the information. This is where it gets a little hairy! Unfortunately, there were no files to view as most of the documents were archived since we are dealing with a case from XXXX and no payments made since the default of the loan back in XXXX. However, on XX/XX/XXXX, I had received a copy of the electronic case file. I could only view 2 documents, in which, either of those documents were not the Writ of Execution. I also filed a motion to vacate Judgment because, I was never served any notices prior to XX/XX/XXXX and, I had proof of my claim. The hearing was scheduled for XX/XX/XXXX. In addition, I filed a claim of exemption on XX/XX/XXXX with the XXXX Sheriff Civil Division-they removed the funds with the claim of exemption in place. I appeared in court for the hearing in XXXX XXXX at XXXX XXXX on XX/XX/XXXX. I was prepared for my hearing. This was my opportunity to prove to the courts the wage levy is a violation of Californias Fair Debt Collection Act Civil pros 337 and a violation of the California Statue of limitatjions on debt collection FDCPA 1788 ; Civill code sections 1812.700 and 1812.7021788. Which stated that a judgment, in which, there has been no collection of money after 4-6 years can not be enforced against someones wages civil prov 337. and states the statue of limitations stops only if I have made a payment after the expiration of the applicable limitations period. Instead, my rights were violated, my voice shrank to a whisper and, I was ejected out of the court room. Just like that. First, the bailiff of XXXX XXXX on XX/XX/XXXX ask me to sign the form acknowledging I appeared for the hearing, when, actually, it was the notice that the Presiding Temp Judge- XXXX XXXX would be hearing the matter. I felted so defeated. Second, I was not even given the opportunity to plead my case. I couldnt believe it! XXXX XXXX stated ; the error was the Courts fault and gave me the option of starting over or the continuance of XX/XX/XXXX. In despair, I agreed. I requested to speak and asked : If there was anything I needed to serve this time. I was given noting. In short, this is a frightening experience for me. I feel invisible. Im searching for Justice and Peace, yet, I find myself writing to you in despair. I hope and pray that you have some time to read this letter. Maybe this is out of your scope of professionally. If so, Forwarding this letter to someone who can help me would be great news to me! Thank you in advance. Kindest regards, XXXX XXXX
02/28/2020 No
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Problem with a purchase shown on your statement
  • Card was charged for something you did not purchase with the card
  • TX
  • 75002
Web
I would like to file a formal complaint against the business practices of XXXX ( Herein known as XXXX XXXX XXXX A XXXX Comapany ). XXXX did not properly conduct an investigation into the fraudulent transactions on my two stolen credit cards that were Stolen in XX/XX/2019. These cards are for a XXXX XXXX XXXX XXXX, However XXXX AKA XXXX XXXX, Is the processor of said cards. Originally in XX/XX/2019, I had reported these two cards as stolen to XXXX. It wasn't until XX/XX/2019, until they sent me the affidavits for the cards to be able to fill out and complete a formal investigation. I had to call back every single month until they finally agreed to send out a Fraud Affidavit. They finally closed these cards in XX/XX/2019, and Re-Issued new cards. However XXXX went ahead and submitted to XXXX XXXX XXXX XXXX stating that I called in to Request a pin for the card and they validated with some of the merchants that the transactions were authorized. XXXX sent me a information packet just last week. Upon reviewing their information " Package '' It shows 80 Pages of XXXX transactions, On these pages it shows First of all a few Discrepency. The address is not the same on all of these transactions. I never received any merchandise from this merchant, and I have lived at this same address for months. So if the company is stating something was delivered it never was. Secondly, The IP Addresses DO NOT MATCH my IP Address. The Email address listed, was reported to XXXX XXXX XXXX XXXX, as being sold from Identity Thieves on the Dark web. Found from XXXX Identity Alerts, and Being sold to XXXX. Again, I do not use this email address. So that part, Which XXXX Requires a Email Address to Login again was not valid and not authenticated. Because this is the email that the thieves are using. The card was stolen in XXXX Texas, Which means XXXX Tx could have been one of the cities the crooks used the card in. I did report this in a timely fashion, and XXXX Refused to actually assist or continually lied about closing the cards and never sent out affidavits. Furthermore. I do not accept these results, Because upon my own investigation and comparing my IP Address to those listed in the transactions they are not a match. Nothing has been delivered and again, Nothing was authorized. If you would like to know what my Ip Address is, I would be happy to provide such. I do not feel as if I should be obligated for the {$12000.00} that you told the institution to charge back to me, Because again I never authorized these transactions. In Fact, I have contacted XXXX myself advising of said Fraud. They advised me I would not be liable for these transactions. Lastly, XXXX Continues to tell the credit union to keep the cards frozen. We are almost at 6 Months they have kept these cards frozen. Because a person named XXXX XXXX keeps telling them to freeze the card, Yet when I call him he tells me he can't speak about the case hes not assigned. I have complied with every request made from Fidelity Information Services. Originally during the original claim, XXXX XXXX had asked me on a recorded line, numerous questions which I answered with honesty. In the previous response again XXXX stated that I did not cooperate with their investigation, and that I refused to answer questions. Which again was a lie because I DID answer these questions that XXXX XXXX Asked. So again this hasn't been investigated, and this continues to be a problem without resolution.
06/30/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • FL
  • 32246
Web
Please see detailed letter ( attached and below ) sent certified to the collection agency on XX/XX/XXXX and received XX/XX/XXXX ( attached ).

Since the date of the letter, I found out that the collector placed the item on my credit report on XX/XX/XXXX two weeks PRIOR to contacting me for the first time on XX/XX/XXXX. ( attached ).

Body of letter sent : I am in receipt of your email dated XXXX XXXX, 2017 ( first sheet of email attachment enclosed ).

I ABSOLUTELY DISPUTE THIS DEBT AND ITS VALIDITY.

You submitted NO verification that your creditor XXXX XXXX XXXX XXXX is entitled to claim this debt. Nor did you submit any proof that you are entitled to collect this debt in the states of Florida and California. Instead, you submitted a lease with XXXX XXXX XXXX XXXX as Landlord and me as tenant and their self-report of the condition of the unit upon vacancy. You did not include any of the correspondence between XXXX XXXX XXXX and me including our exchange of certified letters as required by the Florida Statutes in a Landlord Tenant dispute.

My issue with XXXX XXXX XXXX should be settled in a court of law in the State of Florida via FS 83 if they do not wish to deal with me directly. There is nothing to substantiate any debt to XXXX XXXX XXXX other than their self-generated report and XXXX XXXX XXXX has not been granted a summary judgment in the State of Florida that I am aware of. I consider this attempt at collection to be a flagrant disregard for the procedures outlined in the Florida Statutes regarding Landlord Tenant disputes.

In my telephone conversation with your office on the afternoon of XXXX XXXX, 2017 ( as requested in your letter ) at XXXX XXXX EST, I also stated that I do not recognize the validity of this debt. During that phone conversation, your representative informed me that the firm felt that it had validated the debt and threatened to place this item on my credit report as a disputed item. Placing this item on my credit report is a clear violation of the Fair Debt Collection Practices Act.

Please be advised that all further communication with me should be in writing via US Mail. The firms initial conversation with me was on XXXX XXXX, 2017 via telephone at XXXX XXXX EST from XXXX in which I disputed the validity of the debt and confirmed my email address. I received another call from your firm on XXXX XXXX, 2017 at XXXX XXXX EST during which I disputed the validity of the debt and again confirmed my email address. I consider your firm to be in clear violation of Section 809 of the Fair Debt Collection Practices Act as I received nothing written from your agency until XXXX XXXX, 2017, and then the only written notice was via email.

Any attempt by your agency to place this account on my credit report ( even as contested ) will be viewed as an attempt to collect this debt by unfair and unconscionable means under the Fair Debt Collection Practices Act, Section 808 until the aforementioned items are addressed. If I do not receive a written response via US Mail within thirty days from the first receipt of this letter that this matter has been terminated and no claim has been filed against my credit, I will accelerate this complaint with the Consumer Financial Protection Bureau, the Federal Trade Commission Consumer Response Center and the Attorney General of the State of Florida.

05/06/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CO
  • 80021
Web
FIDELITY CREDITOR SERVICE claims that I owe {$5900.00}. On XXXX, 2021, I met with a Notary Public and a Third-Party Mailer/Proctor/Witness to verify my acknowledgment, signature, and mail certified : Conditional Acceptance from XXXX, 2021 Declaration by Affidavit in Support of Conditional Acceptance from XXXX, 2021 Time for a response elapsed and Respondent was at fault. On XX/XX/2021, I requested the services of a XXXX XXXX for presentments and acceptances to certify whether responses from Respondent were adequate and timely. On XX/XX/2021, I met with the aforementioned Notary Acceptor and a Third-Party Mailer/Proctor/Witness to verify my acknowledgment, signature, and mail certified : Notice of Fault and Opportunity to Cure Re : Unlawful Debt Collection from XX/XX/2021 Responses were to go to Notary Acceptor and two witnesses to certify the address. The XXXX XXXX and two witnesses certified there was no response to discovery requests or Affidavit. I received a defective and fraudulent postal article from XXXX XXXX XXXX at FIDELITY CREDITOR SERVICE dated XX/XX/2021 which was documented for later investigation by Postal Inspector. The article did not contain Respondent 's verified proof of claim under penalty of perjury, was not in affidavit form, and there was no response to discovery requests. This communication does not comply with the limited communication expressly permitted for the verification of Respondent 's claim. The third-party debt collector is estopped from moving their case prior to verifying their claim as agents can not prove agency without a deed of assignment or deed of novation, the principal must prove agency. Time for a response elapsed and Respondent was in commercial default. On XX/XX/2021, I met with the Notary Acceptor and a Third-Party Mailer/Proctor/Witness to verify my acknowledgment, signature, and mail certified : Claimants Notice Of Default And Request For Admissions from XX/XX/2021 First Invoice from XX/XX/2021 for $ XXXX for violating my rights under 15 USC 1692 AKA Fair Debt Collection Practices Act. The provision violated is the requirement for a debt collector to verify under penalty of perjury by an authorized wo/man with first-hand knowledge bearing witness to the veracity of their claim. Time for a response and payment of invoice elapsed and Respondent is in commercial default and dishonor of XXXX XXXX due in owing and equity. XXXX XXXX, Colorado Attorney General, has been and will continue to be CC 'd on the commmunications. My credit report reflects an owing of approximately {$1000.00} in additional interest reported by Respondent. The balance as of today, XX/XX/2021 shows {$6000.00}. Today, on XX/XX/2021 I met with the Notary Acceptor and a Third-Party Mailer/Proctor/Witness to verify my acknowledgment, signature, and mail certified along with faxing : Certification of Non-Response/Non-Performance from XX/XX/2021 Notice Of Final Determination And Judgment In XXXX XXXX from XX/XX/2021 Second Invoice from XX/XX/2021 for $ XXXX for violating my rights under 15 USC 1692 AKA Fair Debt Collection Practices Act. Certificate of Service by Third-Party Mailer/Proctor/Witness Additionally, enclosed are the initial invoice and all other notices from the pendency of these proceedings.
02/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 92647
Web
US DEPT ED XXXX Balance Owed : {$5500.00} - This account is indexed as a charged off account, please make sure that you produce a documentation that this is mine. As per the rights given to me by the fair credit billing act if you can not grant these records to me, instantly get rid of this incorrect posting. US DEPT ED XXXX Balance Owed : {$9200.00} - This is not mine and I am requesting that you remove this from my credit report or I will execute an Identity Theft Affidavit. US DEPT ED XXXX**** Balance Owed : {$10000.00} - Please figure out precisely why the date of last reported is different from other bureaus, this is a violation. Also, give documentation to verify all the charges and credits in this claimed account that caused the maximum credit number you've exhibited in my file. My request to give these records is a standard information request according to my legal rights honored within the fair credit billing act. US DEPT ED XXXX Balance Owed : {$4500.00} - This account is not familiar to me. Provide me with necessary documents to prove its mine. My petition to request this documentation is a standard information petition based on my rights given from the fair credit billing act. If you can not create this data per my civil rights inquiry, please quickly remove this particular invalid post. US DEPT ED XXXX**** Balance Owed : {$4200.00} - This account has not been updated correctly. You are still reporting an incorrect payment history so please delete this. US DEPT ED XXXX Balance Owed : {$9700.00} - You are reporting inaccurate information as the past due balance is wrong. Update or rather delete this erroneous account. US DEPT ED XXXX Balance Owed : {$5400.00} - This specific account is certainly displayed as a charged off account, please let me know it appears under my name when it is not familiar to me. The balance is in fact inaccurate, please make sure to get rid of the item completely. Provide me with the documentation to confirm all the charges and credits to this particular account as indicated under my record. My demand for you to provide this document is a request according to my legal rights allowed through the fair credit billing act. If you don't generate these records per my civil rights request, make sure to automatically DELETE this wrong post. US DEPT ED XXXX Balance Owed : {$10000.00} - This account is showing several violations. You are reporting a Monthly payment on this closed account. These are violation please delete this account. US DEPT ED XXXX Balance Owed : {$1200.00} - This account shows a lot of violations. Balance is incorrect and payment history is inaccurate. Delinquencies reported after the account was closed. These are all violations please REMOVE this. FIDELITY CRD XXXX Balance Owed : {$4400.00} - This collection account has been re-aged and is being reported past the legal time allowed. Also, provide me with a breakdown of the fees & authorization because I did not agree to have any of my information shared. XXXX XXXX XXXX Balance Owed : {$1100.00} - This account has been transferred/sold, but you are still reporting this account with the original creditor. You are reporting this inaccurately. Delete Immediately.
10/01/2019 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 10128
Web
I placed an order and paid extra for overnight shipping. I placed the order on Wednesday XX/XX/XXXX at XXXX. I was traveling on Friday XX/XX/XXXX out of the country and needed to take the product with me as it was something a family member asked me to bring to her. This is why I paid extra for the overnight shipping. XXXX did not attempt to deliver until Monday, XX/XX/XXXX and when they did the friend I was staying with refused the package since I was no longer there. I was in communication with XXXX XXXX during these days by email only because they will not speak to anyone on the phone and they did not want to refund me nor take any responsibility for the delay in the order. So I decided to call my credit card company and explain the situation. They recommended that I file a dispute in which I did. I was given my money back from the credit card company and forgot about this situation until a few months ago which was over 2 years later they send false information to a collector. The collector should not have taken this case as the creditor should not be allowed to report anyone without efficient evidence. There is no proof I ever received the product and I should not pay for something I do not have. Its a disgrace to me that I have had to put so much effort in resolving this situation. It is also unbelievable that a company can say anything they want without real proof and be able to hurt someones credit this way. I would be happy to pay for this debt if I owed it but all I did was place an order that did not arrive when promised and the creditor still expects me to pay in full when they received the product back. I have attached the invoice showing the date I purchased on XX/XX/XXXX along with email correspondence from days after with proof that the order was refused on XX/XX/XXXX ( 5 days after the order not the overnight shipping I paid for ). I also attached recent email with them as I have been doing my best to resolve with them directly but they are not nice and seem to want to take advantage of consumers. I always believed that the credit agencies are there to help protect peoples credit and this is the reason for the opportunity to dispute so I do hope that you can help remove this from my credit. It is not a lot of money and I can easily pay it but it just upsets me that a company can do something like this to a person so I really do not want to pay this company as they will probably continue to report false information about other consumers. There is another fact about this situation. My order was placed on the morning of XX/XX/XXXX for overnight shipping. The weather situation that delayed the package according to XXXX was on XX/XX/XXXX, it seems to me they did not ship on XX/XX/XXXX and waiting a day to ship my package that I selected overnight service for. I feel this is also something that they did wrong on their part that would have avoided all of this. I do hope I can continue believing in the credit agencies. XXXX has removed this from my credit and I am now just hoping that XXXX does as well. If there is any further information needed to help me with this please feel free to call me XXXX. Thank you! Best Regards, XXXX XXXX XXXX
02/25/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44131
Web
Fidelity Information Cor, XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX The above company put a collections account on my credit report for a sum of {$150.00}. I did not know what this was so I called them and asked for validation of debt. I was told they could not do that and to contact the vendor and was given their client 's phone number and email address. I could not reach them by phone so I sent a request for validation of debt to the email address I was given. It was for a company by the name of XXXX. I had several emails with their representative XXXX. I asked several times for validation/proof of debt and was told to follow instruction on my credit letter, submit payment. I responded that I never received that and I called the number on my credit report at which point I was told to contact this email address for proof of debt and how to pay to remove this immediately. XXXX was rude and condescending and did not give any proof of debt nor would she give information on how to pay. After some digging on my part, I realized this was a vendor I had tried to do business with in XXXX of XXXX. However, my package was lost by XXXX. The original order was {$78.00}, {$50.00} of which was for 2 day shipping. XXXX told me XXXX suspended giving back funds for delayed packages due to Covid-19 and that the collection account was for full original purchase price, {$50.00} for charge back fees and {$24.00} for debt collection. She typed this breakdown out in an email back to me but again, refused to send official proof/validation or instructions on how to settle the account. I used my tracking number of my lost package to contact XXXX and received verification that they did return the {$50.00} shipping charge to XXXX. I told XXXX this but she did respond to several attempts at asking her to address this. I bank with XXXX Bank and opened a Fraud claim with them back in XXXX on the original transaction. So I called them for guidance. They confirmed with me that they found the transaction to be fraudulent, did not get the original charge of {$78.00} back from XXXX nor charge them a {$50.00} return fee. XXXX also verified that they took the loss on that original sum. I stress again that XXXX kept the original sum, including the 2 day shipping charge for XXXX. I opened a dispute with all XXXX credit bureaus on Wednesday, XX/XX/XXXX. XXXX got back to me the same day and deleted XXXX 's collection account and I am still waiting on XXXX and XXXX. I also tried calling back the debt collector, Fidelity with this information. The woman I spoke with told me her name was XXXX XXXX and was incredibly rude and condescending. She refused to verify my debt nor give me instructions on how to pay or solve this and again referred me back to XXXX. XXXX hasn't responded to my emails since XX/XX/XXXX. It is now Friday, XX/XX/XXXX. I have asked repeatedly for validation of debt, instructions on how to remove this, I have relayed the info XXXX and XXXX bank shared with me. Please help. If this company has done this to me, there is no doubt they have done this to others. This is fraud and they should be held accountable. Both Fidelity and XXXX.
05/03/2022 No
  • Debt collection
  • Mortgage debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77084
Web
XX/XX/XXXX Fidelity Creditor Service XXXX XXXX XXXX XXXX. XXXX, CA XXXX RE : XXXX Debtor : XXXX XXXX XXXX Amount : {$6700.00} original amount of debt To whom it my concern, I would like to contest these above charges, due to me not living at XXXX XXXX XXXX XXXX, since XX/XX/XXXX. The new tenants moved in on XX/XX/XXXX. I was not living in the resident that XXXX XXXX is stating I owe the above amount of {$6700.00}. There is also a balance of {$7500.00}, which I assume is interest. Per the Texas guidelines you are not able to charge interest on a property debt. This is a violation, which is one of the reasons that this should be removed because it doesnt meet the FCRA guidelines. These are some other violations I would like to mention : misstating the balance and never notifying me of the debt. I never received anything from XXXX XXXX or Fidelity Creditor Service stating that I owed a balance and why. There is no proof that I was living in this residence at the time it was reported. After, speaking with XXXX XXXX the representative for XXXX on XX/XX/XXXX, he stated that, I trashed his house. He stated he had pictures and video of the residence, that he would provide to me, but he never has. I have reached out to him and his sister on several occasion with no response. He also stated that he had to put the tenants up in a hotel, I requested those receipts and the extension of the rental truck that they had rented to move. He has not produced any of this information. He never gave me a date that the house was trashed, but you could clearly see where I was living from XX/XX/XXXX to present by looking at my credit report. Why would XXXX XXXX wait a year and a half to report this to Fidelity and not send me this information to my email address, which he has had and also my phone number? Without proper proof that I was living there in XX/XX/XXXX, I request that this item be removed from my credit report immediately. The FCRA 609 and 611 violation reads : Section 609 of the FCRA gives consumers the right to request all information in their credit files and the source of that information and Section 611 ( a ) of the FCRA requires a CRA to conduct a reasonable reinvestigation of any item of information in a consumer 's file if the consumer alleges the item to be inaccurate. Creditor if he has provided you the video and pictures, I request that you send this to me at the address that I have provided XXXX XXXX XXXX XXXX XXXX, Texas XXXX or my email address is XXXX I have lived here since XX/XX/XXXX, prior to that I was living with family at XXXX XXXX XXXX XXXX XXXX, Texas since XX/XX/XXXX. This debt is not something that I incurred. I would like this item mention above to be reinvestigated with proof that I incurred this charge with pictures, video and receipts from the landlord for the repairs of the damage home. Please remove this derogatory item from my credit report or send proof of why this debt has been put on my report. Thank you, XXXX XXXX.
08/02/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 903XX
Web
Fidelity Creditor Service ( Original company- XXXX XXXX ) has been reporting this false account on my credit report since XX/XX/2019. I have made several attempts to prove that this is not my. This collection account is a result of identity theft, and despite my diligent efforts to rectify the situation, the issue persists, causing significant financial harm. Identity theft Incident Details : Date of Identity Theft Incident : XX/XX/2019 Nature of Identity Theft : Opening an apartment in my name without my knowledge or consent. Description of the Problem : As mentioned, I have never had any prior dealings with XXXX XXXX, nor have I ever lived in any apartment associated with them. I first became aware of this identity theft issue when I noticed the collection account on my credit report, which was reported by Fidelity Creditor Services. Immediately upon discovering this discrepancy, I took the following actions : Contacted XXXX XXXX and Fidelity Creditor Service. I have called several times, sent multiple letters, and sent multiple emails explaining that I was a victim of identity theft and requesting evidence of any contractual agreement or documentation related to this alleged debt. Unfortunately, I have been ignored and nobody has yet to provide any proof of such an agreement. I have disputed with Credit Bureaus : I promptly contacted XXXX, XXXX, and XXXX to dispute the fraudulent collection account. XXXX and XXXX have taken the appropriate steps to remove the inaccurate information from my credit report. However, XXXX has not yet rectified the issue, and the collection account continues to impact my XXXX XXXX adversely. I have Filed a Police Report : In light of the identity theft incident, I filed a police report with my local law enforcement agency, and I have attached a copy of the report for your reference. Identity Theft Affidavit : I also completed the Identity Theft Affidavit provided by the Federal Trade Commission ( FTC ), which is enclosed herewith. Despite these actions, the unjust collection continues to linger on my XXXX credit report, casting a shadow on my financial reputation and hindering my ability to access credit and other essential services. I have followed all necessary steps to demonstrate that this debt is not mine and that I am a victim of identity theft, but my efforts have yet to yield a satisfactory resolution. Request for Intervention : In light of the circumstances mentioned above, I request the intervention of the Consumer Financial Protection Bureau to investigate this matter thoroughly and take appropriate action against Fidelity Creditor Service for their unjust reporting of the collection account on my credit report. Additionally, I kindly request your assistance in ensuring the immediate removal of the collection from my XXXX credit report, which will restore the accuracy and integrity of my credit history.
07/02/2021 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 180XX
Web Servicemember
In XXXX, XXXX I was searching online for an affordable small business merchant account to accept debit/credit cards. I put my contact information online and Mr. XXXX XXXX an Agent of XXXX XXXX XXXX XXXX ( See Attachment # 1 with his company contact info including office and cell numbers ) called me within an hour of my query. Later that day, he emailed me the prepopulated merchant application based on my responses to his questions during that call. I got no other documents to sign to complete that application which clearly stated fees of only {$19.00} annually and a monthly fee of {$25.00}. XXXX XXXX XXXX XXXX is the merchant It sounded perfect so I signed and digitally sent back the merchant account application. The following month XXXX XX/XX/XXXX XXXX they debited {$71.00} from my account as a fee. I immediately called Mr XXXX who stated that they would correct that error. I waited but no correction was made in spite of numerous phone calls to XXXX XXXX. The following month XXXX XXXX, XXXX ) they debited {$71.00} from my business bank account again. At that point, XXXX stopped taking my calls and did not respond to me voicemails or emails to correct the issue. I then contacted my bank to block any further payments to them. The XXXX payment was reversed and the XXXX, XXXX was blocked. On XX/XX/XXXX I completed their Closure Request Form and emailed it to XXXX per the instruction on the header of that form. ( See Attachment # 2 ). I also faxed that Closure Request form to the fax number on form header. ( See Attachment # XXXX - proof of fax ) On XX/XX/XXXX I emailed XXXX XXXX notifying him that I cancelled my account and once again wanted those fees refunded ( See Attachment # 4 ) On XX/XX/XXXX, XXXX XXXX responded to my message instructing me to Fill out the form and return it. XXXX said when its returned your account will be refunded. ( See Attachment # 5 ) Instead of refunding my account, XXXX XXXX put an unpaid debt on my credit report in the amount of {$630.00}. Over the years I have disputed this bogus debt every year since XXXX. Each time they reply that the debt is valid. They subsequently sold the debt to a collection Agency and as of XX/XX/XXXX Fidelity Collection Agency claims I have a {$770.00} unpaid debt. PLEASE HELP right this wrong. By law, I owe them nothing because 1. I sent in their Cancellation Form stating clearly NO FEE & refunding ALL charges ( See Exhibit 4 and 5 ) 2. I never signed off or agreed to Early Termination Fee nor received the Merchant Processing Terms & Conditions to sign and its Paragraph 23. In spite of that language which was obviously inserted when I requested a copy of documents to dispute this error on my credit report. { see language that I highlighted in Exhibit # 2 ) 3. They exploited me and this fraud is causing me hardship and holding me back in my financial life during this worldwide Pandemic.
06/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92411
Web
3 COMPLAINTS AGAINST : # 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX TX XXXX # 2 FIDELITY CAPITAL HOLDINGS INC. DBA : FIDELITY CREDITOR SERVICE INC. XXXX XXXX XXXX, XXXX CA XXXX # 3 XXXX XXXX XXXX XXXX XXXX XXXX. ATTORNEY WHO 1ST REPORTED UD CASE TO CREDIT BUREAUS APPROXIMATELY XX/XX/XXXX XXXX XXXX XXXX XXXX, XXXX CA XXXX Reference UD Case # XXXX entered XX/XX/XXXX states this UD case was in no way to be reported to the credit bureaus See Exhibit # 1 attached. I have been denied application to rent twice by XXXX XXXX. on XX/XX/XXXX and XX/XX/XXXX due to UD reported to credit bureaus. See Exhibit # 2 attached. My Complaint is that Fidelity Creditor Service Inc and XXXX XXXX XXXX XXXX. are failing to comply with court order/stipulation signed by all parties, Plaintiff, Defendant and Judge.that clearly states : Plaintiff and defendant further stipulate as follows : THERE SHALL BE NO PREVAILING PARTY FOR CREDIT REPORTING AS AN UNLAWFUL DETAINER PURSUANT TO CIVIL CODE SECTION 1786.18 ( a ) ( 4 ). Page 2 : Continued : Plaintiffs first attorney who handled UD case XXXX XXXX XXXX wrongfully started all this credit reporting at the final of UD case XX/XX/XXXX. Then due to my telephone complaints to XXXX XXXX XXXX, they sent me a typed, supporting claim that they were surprised that my UD case appears on my credit report. See their letter dated XX/XX/XXXX. See Exhibit # 3 attached. XXXX processed 2 of my complaints/disputes and states not being removed due to response from Fidelity Creditor Service Inc. I sent XXXX 2 complaints XX/XX/XXXXand XX/XX/XXXX. See Exhibit # 4 attached. See XX/XX/XXXX letter from Fidelitys attorney, XXXX XXXX, stating they have Not violated the stipulation filed XX/XX/XXXX, yet the XXXX credit reporting is clearly showing the UD case. Yes, I did agree to the Stipulation and did not disagree with any billing associated with the UD against me, but the XX/XX/XXXXStipulates that this UD case was NOT to be reported against meyet it is? See Exhibit # 6 Attorney XXXX XXXX letter. See Exhibit # 2 two credit reports dated XX/XX/XXXX and XX/XX/XXXX run by XXXX XXXX. XXXX. Both apartment applications were DENIED due to the wrongfully reported UD case. I went to the courts to obtain a Certified Copy of The final UD judgement signed on XX/XX/XXXX. The Clerk was surprised that the above 3 companies reported ANY of this UD case to the credit bureaus and said its a violation of Judges Stipulation. I consulted with a Legal Aid attorney, and he stated I have a case to sue for all of the above noted wrong doing of reporting this UD case in any way to the credit bureaus. SUMMARY OF THIS COMPLAINT, AT THIS TIME : I am requesting all parties to IMMEDIATELY REMOVE ANY AND ALL UD CASE INFO from Any and ALL credit bureau ( s ). It may have and may report to in the future. and i reserve the right to a financial claim
02/26/2018 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 90201
Web
I had a medical emergency from XX/XX/XXXX and I had to use the XXXX XXXX from my city. At that time I had medical and when the bill came I sent the XXXX XXXX my information and I never heard from them again until Summer of XX/XX/XXXX, but I got contacted by XXXX XXXX XXXX in the city of XXXX. I spoke to a person named XXXX XXXX and she was very rude and was talking down on my personal life. I had just came back to work in XX/XX/XXXX due to being on XXXX leave and I explained that to her she did not care nor try to work with me. Her words did affect me emotionally due to the fact that I had just XXXX XXXX in XX/XX/XXXX. I refused to speak to her since she was very disrespectful and also harassing my job, so I asked to speak to someone else. I got transferred to someone else and I explained to them my situation and I told them that I needed to reach out the social worker and ask if they can pay for that balance since I was covered, so when I called the Medical Offices they said they were able to pay for it and then a couple days later I got a call from my social worker saying that unfortunately they weren't able to pay for the balance. I called XXXX XXXX XXXX to let them know about the case and I explained to them that I didn't have money and that I was going to talk to my social worker to see what can they help me with he said it was fine and to call back once I was ready. I called them on Friday XX/XX/XXXX and told them that I only had a certain ( {$1500.00} ) amount that I can give them the person whom I spoke with her name was XXXX she put me on hold and said she was going to speak to her supervisor, when she came back to the line she said that they can help me by paying off the debt with only {$2000.00}, but I had to take in cash to their office. I told XXXX I didn't have that amount I only had the {$1500.00} she then put me on hold again and said she will ask her supervisor. When she came back on the line she repeated that they could only do the {$2000.00} and in cash only. I told her I can perhaps do {$1700.00}, but I would have to borrow the extra {$200.00} to make it {$1700.00} she said that if I had the {$1500.00} in cash and the rest can go on someone else 's credit card, but it had to be the {$2000.00}. My battery phone died and I didn't get a chance to finish the conversation with her. I found it a little odd that they asked for only cash, so I decided to call the Better Business Bureau and when I checked their Scam Tracker their Zip Code came out. I called the BBB on Monday XX/XX/XXXX and they said that they have about 9 complaints from that company and that their mail keeps getting returned back to them. I am not sure if I should go ahead and pay them because I do want to buy a home in the near future and I don't want my credit score to get jeopardize due to that company. Thank you.
01/02/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91913
Web
The basis of my complaint is that Fidelity Creditor Service has been reporting against my credit since XXXX without valid proof of debt. In spite of their claims to the contrary they have never provided any proof. Since I know for a fact there was never any agreement between me and the supposed original creditor it is impossible that any proof could exist. Since XXXX FCS has been trying to force me to pay them {$9300.00} without a Contract or Agreement, Signatures, Invoice, or Court Order. Nothing in the documents they provide implies, suggests, or proves a debt for any amount is owed by anyone. They continue to illegally report against my credit trying to force me to pay them {$9300.00}. This was totally substantiated by the documents they eventually did send me due to the complaint I filed with the CA XXXX in XXXX, XXXX. In their accompanying letter FCS suggests that if any questions I should contact the original creditor XXXX XXXX. I have informed FCS many times the original creditor XXXX has been out of business nearly 3 years. I have repeatedly requested from FCS updated contact info. Call the phone number they provide and hear for yourself it is no longer in service. A perfect example of how FCS tries to intentionally mislead and misdirect. Copies are included. Fidelity Creditor Service insists a proposal form and filings for dismissal of a small claims court case is considered a valid debt. This filing clearly shows me as the plaintiff and the supposed original creditor as the defendant. She in turn was going to countersue. Both cases were dismissed before going to trial. A quick search of XXXX County public court records using the case number provided from FCS clearly shows the entire case dismissed. A copy is included. In XXXX, XXXX I filed a complaint with the CFPB against Fidelity Creditor Service in an effort to force them to provide to me proof of this debt. They could have just simply sent it to me but instead uploaded a reply full of inaccuracies clearly designed to confuse. Their reply states they have validated this debt and are quite satisfied having it remain on my credit. To help illustrate the frustration dealing with the ongoing FCS lies and deceit I am including a page from my credit report. It is the result of an XXXX request sent in XXXX, XXXX to FCS on my behalf to validate this debt. A copy is included. I am also including documents that while not directly connected to my situation illustrates how FCS has a proven history of a complete lack of moral or business ethics to attack unsuspecting consumers. It is my opinion the XXXX/FCS operation is unlawful and predatory. They advertise that a consumer 's credit will be reported against for a small fee while taking no responsibility whatsoever regarding debt validity. Sincerely, XXXX XXXX.
01/06/2021 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90049
Web
I received a telephone call from XXXX XXXX at Fidelity Creditor Services in mid-XXXX of XXXX notifying me for the first time of a debt that would be going to collections. I told XXXX that I had never received any notice and was caught off guard at the request from a random person asking for my credit card information to repay a debt. She responded that a notice was sent to an address that I have not been associated with since XX/XX/XXXX ( note that in XX/XX/XXXX I also notified the post office of my change of address, so I question whether they were actually unaware that I had not received the notice ). In connection with my rights under Section 809 ( a ) of the Fair Debt Collection Practices Act, I asked her to provide me with notice detailing the debt before I paid it and gave her my correct home address. XXXX noted that she would update my address in her system and send a new notice, however, it never came. To my surprise, on XX/XX/XXXX, I was notified via creditkarma.com that a debt was sent to collections. I immediately called Fidelity Creditor Services to understand why this was sent to collections, despite being aware that I received no notice of this debt ; however, I only received Fidelity 's answering machine, which noted that they were out of the office for the holidays and would not return my call before XX/XX/XXXX ( so I left a message ). I received a call back from XXXX on XX/XX/XXXX, and I expressed my frustration that she was aware that I never received notice of this debt and yet this debt was sent to collections. She was not able to provide me any evidence that the letter was actually sent to my new address ( so I question whether Fidelity actually sent the notice ). XXXX noted that she could send the notice to my email address, to which I asked her to please do so ( I'm not sure why this option wasn't raised during our first call ). A day passed and I never received the noticed via email. I called the next day on XX/XX/XXXX and told her I never received the email ( turns out she incorrectly typed in my email address and received a bounce back -- why she did not call back to confirm my email address is beside me ). XXXX " resent '' the notice ( which was dated XX/XX/XXXX ) and I immediately paid the debt ( including interest ) to get the derogatory mark off my credit report. The only written notice I have received was the notice via email and dated XX/XX/XXXX. I've attached the notice to this compliant for reference. I'm writing this complaint because I believe that the practices of Fidelity Credit Services should be investigated -- I am also disputing the {$36.00} interest that they charged. Fidelity was aware that I had never received notice and collected on the debt regardless -- they should not be able to profit off their unethical practices.
11/14/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93536
Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ca XXXX ( XXXX ) XXXX amount owed : XXXX On XXXX XXXX, 2017, I called the above mentioned company in regards to a collection account being reported to the credit agencies. When I called, I got an initial representative by the name of XXXX who requested my full name, social security and my DOB. Iinformed her that I was unsure what the debt was for and that I was extremely leery about providing personal and protected information. This representative told me that if I verified my DOB and last 4 numbers of my soicial security number, she would be able to give me detailed information on the account. I provided her with my DOB and the last 4 digits of my social security number. When I then asked who the original creditor was, she refused to give me the information. She stated that she would need my full mailing address and my full social security number. I then informed her that i would not provide additional information and that per her previous statement, I needed her to tell me who the creditor was. She refused. I then requested to speak to a supervisor. She then transferred to XXXX XXXX, who hung up on me after being on hold for 5 minutes. I called back and requested to talk to him directly. When he got on the phone, explained that i obtained the information from the credit agency and that according to what is being reported this account does not belong to me. He explained that I needed to verify my identity by providing all of my personal information. I then explained to him what XXXX had explained to me, that I had provided information and that she then refused to give me details on the account unless I disclosed more information. XXXX XXXX then said that he was like my banking institution and just like I provide them all of my personal protected information I needed to provide it to him. I told him that he was not my banking institution and that when I call the bank, they only ask for XXXX identifiers. He then said that unless I verified all the information he would not assist me and that when he calls his bank he provides them his name, SSN, DOB, address, phone number. I told him that he was not my banking institution, that I was being reported to the credit agencies erroneously and that he needed to provide me with information about the account before I gave him additional information. He said that he did n't care that he was not the bank and he was not helping and hung up the call. I then attempted to call back and I was transferred again and XXXX XXXX hung up on me again. I then called back and informed the receptionist to informed XXXX XXXX that I would be reporting him to the FTC Consumer Financial Protection Bureau and the the state Attorney General office.
09/05/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 355XX
Web
I signed a lease with XXXX XXXX Apartments XXXX XXXX XXXX, XXXX and following that we were harassed by neighbors and maintenance crews due to my XXXX orientation. I was forced to break the lease and leave the apartment complex due to my fear of continued residency at this location. I moved from the complex on XXXX XXXX, XXXX and that was approximatley 2 months prior to the end term of lease. In doing so, I left the complex and submitted a note explaining this detail along with keys to management office. In turn, I was presented with a lawsuit from XXXX XXXX XXXX in XXXX, Florida in the amount of {$2700.00}. Moving forward, I sent correspondence to this attorney, again, detailing my reasoning for quick move. The attorney replied and stating that this was not sufficent evidence to break lease and actually they never INVESTIGATED THE INCIDENT! Again, moving forward, the creditor filed a claim with credit bureau in the amount of {$2700.00}. It showed up on my credit report as a debt to original creditor in the amount of {$2700.00}. Later the original creditor employed FIDELITY XXXX in XXXX, California XXXX XXXX. XXXX XXXX XXXX, California XXXX / Telephone ( XXXX ) XXXX / Fax ( XXXX ) XXXX / XXXX XXXX XXXX - Legal Department EXT XXXX. My account was XXXX XXXX APARTMENTS / Account # XXXX XXXX XXXX, XXXX - The collection agency requested {$3500.00} to settle the debt of {$2700.00}. These funds had to be in their office same day XXXX/XXXX/XXXX to fullfill the case. On XXXX/XXXX/XXXX They demanded {$4200.00} to settle the exact same date PLUS interest of XXXX cents per day. The original creditor DID NOT RETAIN A JUDGMENT against me for the {$2700.00}, therefore interest would not be due without them obtaining a judgement. My lease did not provide for any interest accruing on the past due debt. They did not credit me with my security deposit in the amount of {$1200.00} and did not advise me if the unit was rented which would have resulted in additional credit to me. I have applied for A XXXX HOME LOAN. This fraud on behalf of the collection agency has prevented me from being able to purchase my home. Also, this debt was filed as A DISPUTE and CLEARLY shows on my credit report as being a legal disputed and recognized by the FCRA reporting act. In addition, the creditor has NEVER VERIFIED the debt in writing, although requested by me on numerous occasions. I need HELP FROM YOUR AGENCY ASAP AND I THANK YOU IN ADVANCE FOR YOUR TIME, REVIEW AND ASSISTANCE ON THIS MATTER. Should you have any questions or need additional information, please contact me at the following : XXXX XXXX XXXX XXXX XXXX ) XXXXXXXXXXXX ( T XXXX XXXX
05/23/2016 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated an attorney or official
  • FL
  • 33578
Web
I am XXXX XXXX from XXXX and I have looked at my credit report and noticed that a company that is from your state is listed on my credit report. I had a representative to contact this company last week on my behalf as I have a busy days during the week. After careful research my representative saw that this company is not authorized to collect or licensed to collect in my state of XXXX. XXXX has a specific rule as it relates to who is able to collect here. XXXX XXXX XXXX appears on my credit report and their license has expired according to the XXXX Office of Financial Regulations and with the business licensing division which is confirmed by our state 's website, XXXX. In order to collect in XXXX you must be licensed with both agencies and in good/active standing, which this company is not. My representative called and asked to speak with the office manager and or their compliance officer, and when she was asked what the call was in reference to, she explained the above. She was transferred to a guy that said his name was XXXX XXXX, who represented himself as the company 's legal counsel. He went on to denounce the claim verbally with the representative and attempted to scold her for not being an attorney ( which she never represented herself as such ). After more review by via reviewing the XXXX Bar Association website there is no active attorney in XXXX with the name of XXXX XXXX, and the only one that was listed was a deceased attorney. Fidelity Information Corp is willfully and maliciously violating XXXX State Law, FDCPA ( Fair Debt Collection Practices Act ), and is using deceptive practices and false representation. I am sure your office does n't support businesses in your state operating in such manner. The company was contacted to give them an opportunity to rectify the problem however they have failed to do so, and them continuing to report an account they ca n't legally report is very damaging to me as well as my family. Mind you, I have never had any contract with this company AT ALL! At this time there is no current court action pending, there has n't been in another legal actions prior with this company but if this ca n't get resolved expeditiously, then legal action will definitely go forward. I have letter I faxed to them, as well as proof of Expired status with both XXXX Agencies, as well as a copy of the XXXX Bar website with the only XXXX XXXX being a deceased attorney. Has this XXXX XXXX with XXXX XXXX XXXX ( if that is his name ) tried to assume and resurrect the identity of this deceased attorney " XXXX XXXX ''?
09/11/2019 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • FL
  • XXXXX
Web
To Whom It May Concern, I bought a cruise ticket of XXXX XXXX XXXX XXXX XXXX XXXX ( promoted as XXXX cruise ) from XXXX XXXX XXXX ( XXXX ) for {$990.00} on XX/XX/2019, which was scheduled to sail to XXXX, XXXX, because I wanted to visit XXXX on cruise. But two days before departure, XX/XX/XXXX, they informed us that they are not going to XXXX but to some unknown private island instead. Then I contacted XXXX immediately and told the XXXX representative that what I wanted and booked is a cruise to XXXX not to some private island. I wanted to cancel my trip and get refund. But he did not allow me to cancel even though the cruise lines policy gave all the passengers of cruise going to XXXX the option to cancel and get full refund. I told them several times that I wanted to cancel the trip and get a refund. Then I called my credit card company, XXXX XXXX, and told them the story and they did a chargeback. I did not go to the cruise. About one month later, XXXX sent me a collection letter in the amount of {$1400.00} ( I have no idea how {$990.00} had become {$1400.00} ) in the name of Fidelity Information Corporation, which listed the same address of XXXX, basically stating that I do not know where this debt {$1400.00} comes from. If they report it to a credit bureau ( or have already done so ), please indicate that it is disputed. I sent this letter by certified mail but it was returned as Return to sender attempted not known unable to forward. Today I found out that they reported to credit bureaus, at least TransUnion. When I booked the trip I just give the representative my credit card number. He did not give me any their policy and we did not sign any contract or agreement. I did not provide my SSN. It is ridiculous. They were not able to provide the service I booked ( cruise to XXXX XXXX so I canceled the trip and did not go. The credit card issuer did a chargeback for me. How could XXXX try to collect {$1400.00}, {$450.00} more than {$990.00} ( I have no idea where this comes from ) and reported it to credit bureau ( s )? They did not even say where this {$1400.00} comes from and why I owe them this sum of money. Are they allowed to do that? Can they just make up a sum of money at their will and send you a collection letter and report to credit bureau without any evidence? It is legal? If not, should they be punished accordingly? Thank you. Best regards. XXXX XXXX
07/12/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44240
Web
Hello, I am filing this complaint against the XXXX credit reporting agency and XXXX XXXX XXXX regarding an erroneous collections account listed with Fidelity on behalf of my previous apartment leasing company. They are attempting to collect rent for months that I have proven I was not living at the apartment, and I also gave ample notice to the landlord that I was going to be moving out of the property. I first gave notice to the landlord in XX/XX/XXXX, and then again in XX/XX/XXXX. I had completely moved from the property and was at my new residence by XX/XX/XXXX. The leasing company is trying to say that I was " under contract '' through XX/XX/XXXX, but Ohio courts consistently rule that the landlord has a duty to mitigate and find a new tenant whenever a previous tenant moves out of the property. Even in cases where the tenant vacates only a few months after their initial move-in date, and then only gave as little as three days notice to vacate, the courts still rule with the tenant as long as they have removed all of their belongings from the apartment and are no longer residing there. In my case I had been living at the property since XX/XX/XXXX and first gave notice in XX/XX/XXXX that I was going to be moving out, with another written notice by US Certified Mail in XXXX of XXXX. Since I still had my {$400.00} security deposit on file with the leasing company and had not received it back, I was paid through most of the month of XX/XX/XXXX since the monthly rent amount was {$460.00}. It could even be argued that they still owe me a portion of this security deposit since I had all of my belongings removed by XX/XX/XXXX. In addition, the property is located in a well populated suburb of XXXX where the landlord would have no problem finding a new tenant if they had put forth any kind of reasonable effort to do so. I have attached several documents to this complaint asserting that I had indeed moved out by the beginning of XX/XX/XXXX and had given notice that I was doing so. I have also attached supporting court documents showing that I, the tenant, am indeed not liable for any rent after that point. I appreciate any help you can provide me on this since I have presented this info to both XXXX and Fidelity requesting them to remove the collections account from my credit report and they have thus far been uncooperative in doing so. Thank you and have a nice day.
12/11/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 90038
Web
Fidelity Creditor Services inserted a derogatory entry on my credit report without providing a dunning letter or any correspondence on the alleged debt that would have informed me that they were attempting to collect on the alleged debt. To that end, I've sent multiple letters to Fidelity Creditor Services. I specifically requested that they provide : An agreement that states your authority to collect on this alleged debt ; Agreement with signature of the alleged debtor wherein he/she agreed to pay the creditor Alleged account number Date this alleged debt became payable Original delinquency date Verification that this debt was assigned or sold to collector Complete accounting of alleged debt Name and address of the bonding agent for collection agency in case legal action becomes necessary. My last correspondence to them ( see attached ), was indeed received by them as reflected on my certified receipts ; however, they have not responded. My certified receipts reflect that they received my dispute. The first set of documents provided bu this company lacks veracity. They bore handwritten information that appeared to have been manipulated. The first violation is that Fidelity inserted this unverifiable, inaccurate entry on my report without providing me time to dispute the validity of their alleged debt and second, they did not cease reporting of this entry with the credit bureaus after they were in receipt of my first dispute. These are direct and blatant FDCPA violations. Fidleity must immediately delete this erroneous entry from all of my credit reports. If they indeed are alleging that I owe them for XXXX XXXX, why then did they not provide the original terms of agreement as well as any other updated conditions and terms of agreement? Why did they not provide a copy of the ledger to reflect any payments to them? Why did they not provide copies of correspondence they have sent? Why did they not provide any documentation to substantiate the alleged {$660.00}? Or the {$470.00} that is reflected as the original balance. Why are there two different numbers? These numbers are arbitrary and lack veracity. Fidelity is refusing to respond to my request, yet they continue to report this inaccurate, unverifiable entry. Delete this entry immediately and provide me a copy of the correspondence sent to the bureaus to direct them to remove this erroneous entry.
04/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 95336
Web
I paid XXXX for a notary renewal course. They did not send me the link in a timely fashion and I had to file a complaint with XXXX. Once the complaint was filed, XXXX sent me the link to the course and filed proof of said with XXXX, so the complaint was closed and my payment was sent through XXXX to XXXX. I completed my course and sent the necessary proof of completion to XXXX and requested that they send me, via email, my course completion certificate so that I could take my XXXX XXXX exam. XXXX informed me that they would not be sending me my Cerificate, claiming that I had dishonored the payment/not paid them and that they had sent the bill to a collection agency called Fidelity Creditor Service. I called Fidelity Creditor Service and told them the urgency of the situation, as my income will stop if I am not able to renew my notary license. I spoke with XXXX at XXXX and advised him that XXXX would not release my certificate until the collection agency told them I had paid the account ... ..the account that never should have been placed with collections in the first place. XXXX said it would take 48 hours to clear up, and we began to argue as I felt this was unacceptable as this should have never been sent to collections in the first place and because I was going to have to reschedule my notary exam if I did not receive this certificate asap. XXXX then told me that if I faxed the document over that, " oops, we did n't receive it. '' would happen. At that time I then asked him to provide me an email address as well so that I would have double proof that I had sent the info over. XXXX refused to provide me with the email address and again made sure that I knew that anything I sent by fax would some how not be received. I called back 11 times and left messages with XXXX and spoke with another person named XXXX and neither of them would provide me with an email address to send the proof of payment to, since XXXX had made it abundantly clear that anything I sent by fax would be intentionally lost. This collection agency has been informed that his account was placed with them maliciously and is refusing to accept the proof that the account should have never been placed with them and has blatantly told me that anything I fax over will be conveniently lost/not received. My account number with them is XXXX.
07/25/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 95926
Web
I lived in an apartment complex about 2 years ago. After leaving in XX/XX/XXXX I made sure to clean the apartment before moving away. Being the young XXXX XXXX that I was I forgot to take pictures of the condition after leaving. I did not hear from the apartment complex managers ever again. Fast forward 2 years, at the end of XX/XX/XXXX I was contacted by Mr. XXXX of XXXX XXXX claiming we still owe damage fees XXXX in total for the apartment we lived in 2 years ago. He reached me through a phone call. I still kept the same number I had 2 years ago. After exchanging emails I asked for a few documents to confirm the damages. He provide a few documents, but no time stamp photos of the damages. After weeks of asking for time stamp photos to verify the written damages he stated that his computer caught a virus years ago and the photos were erased during fixing the computer. After that time I wrote Mr. XXXX an email stating that under California tenant laws states that a landlord must request the payment of damages within a timely manner. Seeing that it has already been almost two years after my move I believe this " timely manner '' had expired. With the time stamp photos I would have no way of believing these damages were caused. I also stated that Mr. XXXX had the means to contact me with a call years ago, but it was his fault he had forgotten about these fees. He had also admit that he forgot the fees and after going through old paper work found them. About a week after this email he sends me six photos that are supposed to be of the apartment I lived in. These photos were not time stamped and when I asked to see more photos of the apartment he did not respond on XX/XX/XXXX. After that day he sends me a new email stating that he will be sending me to collections and needed my address. I was not comfortable giving that information at that time and asked if it was able to email me this paper. He stated no, he was not able to do so and somehow knew my address and asked if that was it. Being a little shocked that he knew where I lived I asked to be emailed the papers. XX/XX/XXXX I come home from work and found the collections paper from Mr. XXXX mailed to my home. I will attach all information that was given to me by Mr. XXXX below in the attachments.
05/23/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 77802
Web
Looking at the documentation that was provided to me by both the credit collecting agency and the " Orginal debtor '', I have several concerns. The alleged receipts concerns me. ( I 'll refer to them from here on as " receipts '' but they are a list of charges with not explanation. I do n't believe they are valid receipts. ) The " Original '' receipt is just a list of charges with a signature from the manager at the time. When I contacted the debtor, it turns out that the original manager is not only no longer working there, but it was purchased by a new company. They have no idea what happened during that time at all. What 's more concerning is that other than my lease agreement, the only other " receipt '' is a copy of the original " receipt '' mentioned above with the words Make Adjustment written across it. That " receipt '' is also months older than the original. XXXX were signed by the same manager. It looks like XXXX receipts are invalid. More over, when I contacted them to better understand the charges, they could n't provide me with any information. They did not have any materials receipts or contractor receipts. There was also absolutely no proof that the work they are charging for was completed or who completed it. In fact, the only thing they could tell me what that I allegedly owed them money and they had " documentation ''. However, not only have they had that debt for more than a year, they did n't contact me about it and decided to give it to debt collection agency a month or XXXX ago. None of this makes any sense to me. I believe that what they are claiming is fraudulent and they are attempting to extort money from me. When I contacted the collection agency, I requested that they provide me with a debt verification consistent with Texas Law. ( As I currently reside in Texas ) They could not provide all the required information. Under Texas law, if they can not verify that the debt is mine as well as prove they hold a Texas surety bond within 30 days, they are required to delete my debit trade line from their system. Fidelity Creditor Service had refused to do so. I also brought up my concerns about the validity of the debt and Fidelity Creditor Service will not address it as it 's not in their interest to do so.
02/19/2023 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 32209
Web
I was doing my regular check on my XXXX account and noticed this company by the name of FIDELITY CREDITOR SERVICES last year trying to collect an alleged debt of XXXX XXXX and something dollars and change so I disputed it and I received a response back saying that their license was pending at the time I disputed it last year sometime so XXXX did nothing and after that, the debt went up to {$1000.00} a course I was outraged because the date on this says XX/XX/2016, it doesn't reveal when they took over to come after me but so I reached out to them personally this time but beforehand I searched for there company on XXXX XXXX XXXX and found out that they are not licensed and authorized to collect or operate in the state of Florida so there violating my consumer rights at this point now that's not the only violation the next one ( 2 ) would be I never gave the original furnisher written permission to put anything on my credit profile 15 USC 1681b2 and they have no Permissible Purpose by law to report, sell or share my personal information to any third-party reporting agencies or persons, This is Identity Thieft, Aggravated Identity Thieft according to 18 USC 1028A ( 3 ) According to 15 USC 1681A ( 2 ) ( a ) ( i ) *Transations are not to be used on a consumer report at all* ( 2 ) Exclusions.Except as provided in paragraph ( 3 ), the term consumer report does not include ( A ) subject to section 1681s3 of this title, any ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; The violations mount up but more importantly the time and energy and I have had to put into this is what has been draining for me XXXX refused to do their job and this company is operating outside of the law and thinking they can get away with it. This has hurt me financially and mentaltitly I sent this letter that I will attach to them on the XXXX of this Month and have not gotten a response because my profile on XXXX is the same I gave them 10 days to respond and that time has come and went, I need this inaccurately reported information Deleted asap and this company flagged from doing business in the state of florida
07/20/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • XXXXX
Web
Fidelity Information at XXXX XXXX XXXX XXXX, XXXX CA XXXX continues to report negative information to XXXX that I owe money to XXXX XXXX XXXX a property management company where I use to live. When I resided at this property I paid my lease up for a year in advance and when I moved out had no issues. I just recently went to apply for an apartment and was told I was denied because I had an eviction from this property. I keeping all my documents for seven years or more went back to old documents like my receipts for payment of rent and all of my move in documents disputed this debt. I also went to county records to see XXXX XXXX did in fact file a eviction process because I lived out my lease and had no idea that an eviction was filed. I found that an eviction process happened but was later volunteer dismissed by XXXX XXXX. I printed out this information and disputed the fact that I was never notified that a eviction had taken place one and two that I owed this property management company any money. And why would I I lived out my lease and paid my rent for the year in advance. This company Fidelity Information continues to calm that I owe XXXX XXXX XXXX money but can not provide me any documents supporting there calm. I sent a certified letter disputing there calm and asking them to stop sending negative reports and calms to the credit bureaus to there company XXXX XXXX in XX/XX/XXXX and again in XX/XX/XXXX. And they keep saying that they never received the documents I sent but it shows by mail that it was delivered to this company. I have also asked for them to send me a copy of there documents with this so call calm. If I owed XXXX XXXX XXXX any money they did not notify me at any time after I moved out and then the eviction they filed which I still to this day do n't know why, would not have voluntarily dismissed the complaint for eviction. This company Fidelity Information have questionable practices and should be investigated. Also I looked up this debt ( if there was a debt ), and this is a Time Barred Debt and the statue in my state is 5 years.
05/10/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 816XX
Web Servicemember
I have currently have collections of {$3900.00} originally from XXXX XXXX, XXXX XXXX XXXX. This is for outstanding rent that is owed for a business I sold in XX/XX/2020. I spoke with representatives from XXXX XXXX because I was charged rent during the pandemic restrictions ( XXXX XXXX XXXX Official Pandemic Declared XX/XX/2020 ) despite my lease agreement containing a Force Majeure clause which would have stopped rent being owed during the Pandemic restrictions. The clause reads as : 39.Any prevention, delay or stoppage due to strikes, lockouts, labor disputes, acts of God, inability to obtain labor or materials or reasonable substitutes, governmental restrictions, regulations, or controls, enemy or hostile government action, civil commotion, fire or other casualty, and other causes; or, any failure or defect in supply, quantity or character of gas electricity or water furnished to the Premises, by reason of any requirement, act or omission of the public utility or others furnishing the Project with gas, electricity or water, or for any other reason, whether similar or dissimilar to the above and beyond the reasonable control of the Party obligated to perform, shall excuse the performance by the Party for a period equal to that resulting from the prevention, delay or stoppage, except those obligations of Tenant to make payment for Rent and other charges pursuant to the terms of this lease. I owned a XXXX, and Pandemic restrictions for XXXX was lifted on XX/XX/2020. I continued to pay rent during these restrictions despite the above clause stating I would not have to. My monthly rent was {$3100.00}. Calculating the days I was mandated to cease operations, I paid {$10000.00} when I should not have. When I sold the XXXX at the end of XX/XX/2020, despite my requests for my money back, I was told that they were still trying to " work it out '' with management to compensate me. However, they never did. They also required me to pay one more month of rent, despite new owners taking over the XXXX. This is why the current collections account is open.
08/18/2015 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 90049
Web
I was hit by a car in XXXX of 2013 and taken way via XXXX. There was a pending ambulance bill that my insurance provider ( XXXX ) was supposed to handle that was not known until months after the incident. I was able to get XXXX on the phone with Fidelity Creditor Service and I thought the pending amount of {$2000.00} was taken care of. What I did n't know was that there was an additional {$570.00} leftover. After two years now, I realize that there is a pending bill to Fidelity of {$900.00}. I was never informed about the balance due. There was no effort on their behalf to contact me. I lived at the address they had on file for a year after the incident and I never received another letter, phone call, or email from them. I spoke with XXXX XXXX at Fidelity prior to speaking with XXXX and was never told that the {$900.00} was including the interest on the {$500.00} bill. After back and forth with XXXX and XXXX XXXX XXXX ( where the money was due ) I finally figured out what was due. I told XXXX I was more than happy to pay the original {$500.00}, but he refused. After another XXXX minutes on the phone he spoke with his supervisor who said they would drop the fee to {$800.00}. I reminded him that I was never contacted about this pending bill that has gained interest over 2.5 years. I told him thank you for the offer, but I wanted to speak with his supervisor. This is when XXXX XXXX got on the phone. I reexplained to him that I never received a bill for {$580.00} and to charge me interest on a bill over 2.5 years old was preposterous. I asked for his title assuming that there was a supervisor over him. He told me that I was being rude when I asked his title and that he did n't need to give me a reduction. I have never been delinquent on a bill ( happy to provide a credit report ). The fact of the matter is that Fidelity let this bill gain interest over years and years until it was noticed by chance leaving me to suffer the consequence.
06/23/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33168
Web
My consumer rights have been violated by Fidelity Creditor Services. On XXXX XXXX, XXXX XXXX, XX/XX/2020 and XX/XX/2020, I submitted disputes to XXXX disputing the account with Fidelity and the continue to report the fradulent account on my credit report. On XXXX XXXX, I submitted a dispute letter to XXXX regarding the account with Fidelity, I never recieved a response. On XXXX XXXX, I mailed a 30 day to comply to XXXX, I did not receive a response from them. After mailing the 30 day to comply I filed a complaint with CFPB against Fidelity, as of today they never responded to the complaint. On XXXX XXXX, I mailed another round of dispute letters to XXXX again requesting them to investigate the account with Fidelity. I received a redponse thaat the account was validated. On XXXX XXXX, i mailed a Validation of Debt letter to Fidelity, asking them to validate the debt they're stating is mine. I never received a response. On XXXX XXXX, I recieved dispute results stating that again the account from Fidelity was valid and they were not going to remove it from my credit report. I then clled XXXX on XXXX XXXX and sopke with a rep named XXXX. I asked the representative how they were validating the information on my account, and he stated that XXXX does not have to disclose their method of verification to consumers, which I believe is incorrect. On XXXX XXXX I filed a report for identity theft with FTC, and mailed the copies to the 3 credit bureaus. I received a dispute result from XXXX on XXXX XXXX indicating that Fidelity is requesting for me to contact them directly, and the fradulent account remained on my report. I called XXXX and sopke with the supervisor XXXX in the fraud department, and she verified the FTC report that was on file, my identity and I provided her with the police report number that I had. XXXX began another investigation on XXXX XXXX. As of today my re-investigation is under investigation.
08/30/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 940XX
Web
XXXX ( Seller ) breached the contract by fraud and/or negligence by providing false and/or misleading information on the sofa that the three pieces are linked together in order to induce the sale on XX/XX/XXXX. After I received the sofa, I found out that the three parts were not linked as promised in the email of XX/XX/XXXX. Seller refused to complete the repair as promised by sending me the links to link the sections. After failing to hear from the seller, I disputed the charge with my credit card company on the payment. I asked them to either repair the sofa or pick it up. However, Seller continues to enforce the sale by placing me on collection and a recording on my credit file. Here are the facts and the supporting documents : I ordered a sofa from XXXX in XXXX, XXXX. In the email from XXXX date XX/XX/XXXX, in response to my question whether the sofa sections were linked, XXXX stated that Each piece does have an anchor to attach it to the other pieces as well. ( See Page 1 email dated XX/XX/XXXX ) On XX/XX/XXXX, after I complained that the sofa sections were not linked, XXXX apologized in her letter dated XX/XX/XXXX that the company sent me the wrong sofa. ( see Email page 2 dated XX/XX/XXXX ) XXXX promised to send me the links to link the sections together on XX/XX/XXXX. ( see page 3 email on XX/XX/XXXX ) However, I did not hear from her for a month. On XX/XX/XXXX, I told her that I placed a dispute on my credit card company as it was Not the sofa I ordered. I asked them to send me the links or pick the sofa up. ( See page 4 of email on XX/XX/XXXX ). Instead of trying to help me resolve the problem, I received a collection notice and Seller threated to sue me in XXXX email. After I stated my reason, I was offered a five-year warranty and a medic to fix the sofa in email from XXXX dated XX/XX/XXXX on Email page 5. This debt collection is INVALID.
02/22/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76017
Web
I 'm filing this complaint with your agency to implore your help to investigate the violation of the Federal Financial Credit Reporting Act ( FCRA ) of the debt collection organization, Fidelity Information Corp. From my story below and the evidence attached, it is proven beyond any doubt that Fidelity Information Corp has clearly and intentionally violated FCRA by : Inaccurately inflated the disputed amount to 20 times ( from {$71.00} to {$1300.00} ) When I contacted them and sent them the explanation and evidence that I did not owe its client any money, not only did they not bother to reply to me, they also reported me to XXXX Credit Bureau agencies ( XXXX and XXXX ) with the inflated amount. When I contacted them the XXXX time by phone, the lady at Fidelity Information Corp ( XXXX at extension XXXX ) admitted that the amount was only {$71.00} and promised to send me a breakout within XXXX business days, but nothing was sent. When I contacted them the 3rd time via certified letter to ask for a breakout on my account three weeks ago, I have still not heard from them. When I disputed my claim with the Credit Bureau ( XXXX ) with proofing documents 3 times, every time the credit bureau sent the disputed evidence to Fidelity Information Corp. for review and they advised the Credit Bureau to remain the negative credit on my report. I called XXXX and asked them why they did not look at the evidence I submitted to them. The response was that the bureau would trust the collection services more than an individual because the collection service was required by law to report accurately. In this case it is not. What Fidelity Information Corp has done to me, it has certainly done to other consumers. Therefore, I implore your help to investigate and stop this collector from abusing its power and acting outside the law to protect consumers. Regards, XXXX
02/11/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • AL
  • 36608
Web
I received a letter dated XXXX XXXX, XXXX from Fidelity Information Corporation for a an outstanding balance to a XXXX that I do now owe. I responded via certified letter mailed on XXXX XXXX. XXXX disputing this balance and requested verification documents. The certified letter was signed for on XXXX XXXX, XXXX. I specified in the letter that I wanted written response. I have not received any written or oral communication with this debt collector until XXXX XXXX, XXXX at XXXX. The agent said she was with Fidelity Debt Collection and was attempting to collect a debt. I told her I had an open dispute and that I mailed a certified letter back in XXXX. She said she had no record of that letter and that it was impossible since they just received the account in XXXX. I then read her the letter that I received from Fidelity Information Corporation and the date. I also told her of the certified letter I sent. She said that was a different company and the XXXX companies had since merged. I told her that was not my problem, since I still have never received any materials and that I also requested to only be contacted in writing. She eventually hung up on me. I called back attempting to sort the matter out, they asked for verification of my SSN and I told them no, as there would be no way they would have my SSN relating to this balance as there was never a contract or documentation with my SSN or DOB. I told the agent that if she verified she had my SSN that I would verify the last XXXX digits, she then verified that she did not have either pieces of information. I then spoke to a XXXX XXXX that informed me that they would come after me with this debt and that the letter I sent meant nothing since it was with another company. I then told him to not communicate with me except in writing and that I would be contacting my attorney regarding this incident.
08/03/2021 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89074
Web
This is the second time its happened its clearly seen on my credit report through XXXX the account was charged off in the amount of XXXX dollars give or take but can be found on XXXX which shows account closed with the amount I mentioned give or take. Now this happened where this new company or debt collector by the name of Fidelity Creditors SVC twice now filed a dispute prior on credit karma and now again through all 3 bureaus first dispute went good but then reappeared not sure how long after. Company or agency I mentioned is obviously playing games lying and ruining and now re trying to collect something that is clearly wrong and way over charged off amount from XXXX. Company provides not only an open account which is false and way past the time frame of XXXX closing and charging off years ago but also wrong amount clearly and being its the second go around they are playing games and jeopardizing a young XXXX XXXX XXXX like myself an account that shouldnt be opened and false intentional amounts over what was charged off and closed. Its taken me years and years to fix my credit due to financial circumstances and I have the opportunity to buy the condo Im currently renting. Im hoping to not only have this issue finally finished and handled not go back again to dispute twice gets fixed and same issue I want this false amount off fixed and the company should not even show on my collection accounts for all 3 bureaus end of story account is charged off nothing more then XXXX and account is closed. I want this company disputed action taken for them and most importantly reflect and be removed from collections accounts on all major credit bureaus. My time frame for this buy was until next month so if there is anyway a miracle can happen on timeliness quick results or turn around I would be so greatful! Thank you very much XXXX XXXX XXXX
09/15/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91352
Web
I got a call from a company called XXXX XXXX XXXX ( Fidelity Capital Holdings ). They claimed I owed over {$1000.00} to 2 doctors. They had personal information about me but I did not owe the doctors any money. I called the hospital the doctors are associated with and they told me I did not owe any debt or have any open accounts there. I tried talking to the company to find out more information about the debt but they were extremely rude and unprofessional. They were abusive and would not give me straight answers. I asked for their profesional license number to find out if they were a legit company and they refused. They hung up on me and told me to XXXX it. When I asked them if they were real they would not answer me. I barely got any information about the debt. They did n't even want to spell the name of the doctors for me. one woman I spoke to could not speak English so I told her to speak to me in XXXX and she did at first but then would go back to English. Her enlglish was incomprehensible and her XXXX was extremely fluent but she refused to communicate with me in XXXX. Every employee was aggressive and abusive. They would not let me talk and they would not answer my questions. I was simply returning a voicemail I received in which they identified themselves, asked for me and said that they were calling to collect a debt. From what I know about the law when it comes to collections, a voicemail is a third party and a collection agency is n't allowed to disclose or attempt to collect a debt on voicemail. They were horrible and I believe they are a scam. From reviews I read online I saw people claiming they have paid this company and did not receive any receipts or proof of payment. I want to prove this company as a scam so more innocent people are n't effected by these abusers.
11/27/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30349
Web
The Fair Credit Report Act ensures your right to an accurate consumer credit profile. It obligates companies to report truthful information on your credit report. It also provides some ways you can challenge information you think is inaccurate. The Fair Debt Collections Practices Act also helps ensure creditors are honest when reporting or collecting debts. Additionally, it prohibits collectors from engaging in harassing or abusive behavior to collect a debt, including contacting you excessively or at inappropriate times. You might be able to report or seek remedies from collectors who break these FDCPA rules for fair collections. The Truth in Lending Act is part of the Consumer Credit Protection Act. This law deals with what information lenders must disclose, how they can advertise their products and rates and what rights you have when a lender isnt truthful or transparent. Fidelity Credit Services is showing I owe XXXX. I would like for Fidelity Credit Services to show the Rental Agreement I signed with their company. I would like for them to show the court order in the amount I owed to Fidelity Credit Services. I would like for Fidelity Credit Services to show where I gave them permission or anyone permission to gain access to my personal information. In the State of Georgia The Georgia statute of limitations on debt is six years for written contracts. This information has been on my credit report for 8 years. If this agency can not provide a contract where I gave them permission to access my personal information. If they can not show proof of a court order where a Judge gave Fidelity Credit Services permission to access my information. This is my last attempt to remove the false debt. I do plan on taking legal action which is my right in the amount of {$1000.00}.
01/14/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Didn't receive services that were advertised
  • FL
  • 33414
Web
Thos account was sold to me as a 0.01 % processing charge. This charge would be made on every credit card transaction that I made using any credit card. The service was also sold as a $ 0 monthly fee with no minimum cards process per month. There were no hidden charges. The only thing I would be charged would be 0.01 % and that would be for a month to month service and a {$0.00} cancelation fees. The sales representative clearly marked 0.01 % on all pages on the contract. Ther sales rep also crossed off any sections that did not apply to what he was selling ( 0.01 % processing ) the rep also crossed off the cancelation fee and put {$0.00} showing there was no cancellation fees or charge. If I was not satisfied I could cancel without any hassles. After receiving the equipment in the mail and using the processor for a few test runs over 1 month. I noticed I had minimum charges on my bank account for random amounts of {$50.00} to {$75.00}. Also notice the transaction fees were about 0.06 % - 0.08 % not what was advertised by the rep of 0.01 %. After contacting the company and advising them that I would be canceling the service. I was told their sales representatives are liked " used car salesman '' and they say whatever they can say to get the contract signed.O I advised this was fraudulent and inwould not pay. Ibwas told they had very clevar salesman techniques. I was also told I could settle my account for a minimum of {$2000.00} which I refused to. I was also told I could then settle my account for a minimum of {$1000.00} which I also refused to. The account representatives told me they would just send me to the collection and eventually they will get some type of funds from me. The name of this company was XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX
02/04/2017 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • XXXXX
Web Servicemember
On XX/XX/XXXX I received a bill from Fidelity Creditor Service. It was for a service on XX/XX/XXXX from XXXX. I never received a bill from XXXX. My Insurance, Was suppose to pay all bills. It turns out, once I looked into this, XXXX sent the bill to the wrong address twice and then sent the bill to collections. So, on XX/XX/XXXX I received the letter and the next day we inquiried with Fidelity Creditor Service about what this bill was for. They told me it was From XXXX. So I asked them to send me the bill from XXXX so I can see what services where provided for and what my insurance did or did not pay. The letter from Fidelity Creditor Service said that I had XXXX days from receiving the notice I received to question this bill. So I wrote to Fidelity To question this bill. Today I had my credit check on XX/XX/XXXX and I was informed that Fidelity Creditor Service put a XXXX mark on my credit report to XXXX of the credit bureaus on XX/XX/XXXX. Not sure how or why they did this since the letter they sent me was dated XX/XX/XXXX and I received the letter on XX/XX/XXXX, but Fidelity Creditor Service XXXX the Credit bureaus a late charge on XX/XX/XXXX almost XXXX month before I even received their letter letting me know about this Medical Bill. So, how do I get this off my credit report? Since, once I found out everything and verified what this bill was all about, we paid the bill. How can this company ding my credit before I even new about the bill? How do I get this off my credit rating? How can Fidelity Creditor Service even ding my credit even before they sent me anything. Also, I was charged {$120.00} in interest from Fidelity Creditor Service. How can they charge me interest for a bill that I did not even know about? Looking forward to hearing from you.
12/12/2018 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 91789
Web
I received a call on XX/XX/2018 from a XXXX XXXX, ACCOUNT MANAGER at XXXX XXXX XXXX attempting to collect a debt owed to XXXX XXXX XXXX XXXX, in the amount of {$710.00}. I have no prior knowledge of this debt and asked for a copy of any written notice that was sent to me. I was forwarded a collection notice dated XX/XX/2018 as an e-mail attachment. In the meantime, I reached out to the creditor XXXX XXXX to find out what's going on. The next day on XX/XX/2018, I have received a call back from XXXX XXXX explaining that the claim processor denied the claim around XX/XX/2018. Apparently I was not informed about that by XXXX XXXX ( despite they have my e-mail and phone number ) nor claim processor XXXX. I also was notified that my credit dropped 40 points which surprised me. I called XXXX XXXX XXXX and talked to a XXXX, who informed me that there is a 90 days grace period for me to resolve the matter and there should be no reporting to the credit bureau during the grace period. Then I was transferred to XXXX as she handles my claim. I updated her on my findings from creditor, informed her that I am in touch with the claim processor, and wanted to make sure no reporting will be done during grace period. Not only XXXX claims it is only 30 days, she says it is running out already, also she threatened to report to the credit agency this coming Friday on XX/XX/2018, despite the fact that I was first contacted by XXXX XXXX XXXX on XX/XX/2018 and XXXX was not able to provided any proof of prior communication to me. I felt the collection effort is unethical and unfair as they have threatened/damaged my credit while not giving consumer any time to resolve the matter. I requested escalation on the matter to a supervisor and have not heard back.
09/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33309
Web
Ive been trying to dispute this company for a while, Ive never ever in my life live at these apartment, I am willing to do whatever I can to proceed with an investigation, I used to live in XXXX back around XXXX I was searching for apartments and the front desk specialist that assisted said they have available units which I was excited, and filled out a application providing these people my social security number and ID was a big mistake, they never wanted me to see the apartment, and I was never giving a key but I did give them a holding payment of like 3-400 dollars I never got that back, because again I never move in and was never given a key, so while I was waiting for the process I just so happened to get off work one day to check out the apartment that the specialist said was available, come to find out the apartment had mold, infested with roach XXXX and the entire apartment smelled like roach spray and paint. So now I see why they never allowed me to look at the unit, they wanted to lock me into a deal without seeing it, I called them the following morning and said I wasnt happy with the what I seen, so it made the renter specialist upset and threatened me by saying if I dont move in hes going to sue me and take me to court. That was way back in XXXX how can I be charged for something thats pure fraudulent as this situation. Thats not right. I need help please I beg you to look into this matter I will do whatever it takes to show that I never live there, nor moved in or even had a key. Source : XXXX Date Submitted : XXXX XXXX, XXXX Report Number : XXXX Account Number : XXXX Company : FIDELITY CREDITOR XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX CA XXXX XXXX XXXX : XXXX ( XXXX ) XXXX
12/23/2017 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 90027
Web
On XXXX XXXX, I received a phone call regarding a debt for an amount I had never been billed by a former landlord. I told the collecting caller I was contesting the debt, and they said they would send me a letter with next steps. This man was respectful and assured me the company would not report to the credit bureau without giving me a chance to formally dispute the debt. I did not receive any mail from them after this call. On XXXX XXXX, I received a second phone call. I told this new man I had never received any paperwork after the call on XXXX XXXX. This man told me a letter had been sent, then he berated me and threatened to report me to the credit agencies. He also refused to send debt verification. On XXXX XXXX, I called Fidelity and spoke to a very nice, professional man and explained that I had never received any paperwork but had received several phone calls. This man told me he would send me new paperwork. I finally received the first formal, written communication on XXXX XXXX. I disputed the debt in writing and sent two copies - one with tracking and one without, on XXXX XXXX. I asked them not to contact me again by phone and to send all further communication in writing. XXXX XXXX XXXX never responded to my letter. On XXXX XXXX, I received another phone call, despite the fact that I had asked them not to call me, as per my legal rights. Additionally, I found out the company had dinged my credit report twice. Once on XXXX XXXX, and once on XXXX XXXX - both occasions were AFTER I disputed the debt - however the debt was not reported as a disputed debt. This company is choosing to ignore both my request for no further calls and my right to dispute and is maliciously trying to hurt my credit.
09/12/2022 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 63031
Web Servicemember
On XX/XX/2022 Fidelity Information Corp placed a collection on my credit report in the amount of {$300.00}. The collection was placed for rent that was due in XX/XX/2022. The original creditor was XXXX XXXX XXXX. The company placed my account with a collection agency before it was ever 30 days past due. Rent at this apartment was due on the 1st of each month. I paid the rent before it was 30 days late. I had a signed payment arrangement with the leasing company with arrangements to pay in full by XXXX. I had all of the rent paid in full on XX/XX/2022. The collection was placed 2 months after the rent was paid in full. I have a XXXX balance with this company and my account should have NEVER been placed in collection. I contacted the leasing office about the collection and did not receive a response. I also sent a certified letter to Fidelity Information Corp asking for debt validation. I sent the letter to the address they listed on my credit report. The US postal service entered a note saying they attempted the delivery but the location where the company has listed to send mail is in a locked location that can not be accessed by the US Postal service. I never received any response to my request for debt validation. Additionally, Fidelity Information Corp never sent me a debt validation notice as required by Section 1006.34 ( a ) ( 1 ) generally requires a debt collector to provide the validation information required by 1006.34 ( c ) either by sending the consumer a validation notice in the manner required by 1006.42, or by providing the information orally in the debt collector 's initial communication. The company placed this debt under collection without giving me an opportunity to respond.
06/11/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 707XX
Web
in 2010 i just graduated from XXXX and rented a room on a 30 day trial run to see if i could make it as a XXXX. they had a small business which rented rooms to XXXX XXXX and another XXXX. a lady selling credit card machines invited us to all group together to use XXXX terminal and each have a specific number for each of our transactions the lady sat us down all together and verbally told us there were no commitments until 30 days and if we closed after a XXXX period of time the contract would be voided. if i sent her a picture of the empty room in which i did close with in the designated time before i became locked in the contract after the 30 day trial. everyone of us shared the terminal and we returned it within the specified time frame when the salesperson came to see my closed XXXX. i had not had a XXXX and did not even have a rental agreement for the room.which also was on a trail basis.i did n't even meet certain guidelines for even being able to get the offer of a terminal .that 's why she said it was a trail run.because i did n't qualify until i had the correct paperwork and XXXX which i could not afford to do. I was not the only person w a contract and if i did n't use the terminal alone there should be others that can verify the verbal agreement of the trial 30 day term.please try to help.the representative did not tell us the truth when we signed the paper.she said that there would be no problems that she would guarantee us that we were not responsible if we could n't afford to stay open.i could n't even pay for my supplies.why would i obligate myself to a huge contract? and the rep knew that and she still trapped me into signing along with other people who signed.
06/20/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 95608
Web
I received a call when I was at work at XXXX on Monday, XXXX XXXX from XXXX. She introduced herself as a debt collector calling w/Fidelity to obtain a debt. She informed it will be recorded. She than informed me I had a bill for {$53.00} from XXXX but it has not yet been reported to the Credit Agency. I told her I am so sorry ( as I thought it was covered by my insurance ) and that I am more than happy to pay this Friday, XX/XX/XXXX and can she please send a letter and/or email confirming it will not reflect on my credit report at all. She said she does n't have any way to do that, I asked if her manager can please send me an email. She placed me on hold than placed XXXX XXXX XXXX on the phone. He was extremely rude and continued to over talk me and say no one can do this. I asked if I can possibly speak with or get contact information from his manager as I was working with a lender who informed me to do this specifically. Finally after I stated I have no problem paying I just want something affirming it will not be on my credit report and can you please give me an email or contact number for your manager. He said you can speak w/him directly and when I asked again for his direct number ( to ensure he was not a co-worker and an actual manager ) he ignored my request and transferred me to a gentlemen. I started speaking w/him and after about 10 seconds and no response from him I looked at my phone and they disconnected the call. I tried calling back twice and it just rings, no way to contact them. I still have no way of paying this as I have searched for Fidelity and there are many. Please assist as soon as possible, I am also in the process of contacting XXXX. Thank you!
05/27/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • DE
  • 198XX
Web
Alarm Monitoring Services ( " XXXX '' ) located at XXXX XXXX XXXX N.E, XXXX XXXX XXXX XXXX WA XXXX, made alarm subscription charges which I disputed and I requested that the subscription be cancelled. When I disputed the charges, XXXX assessed three {$50.00} 'dispute ' charges and a {$500.00} 'collection ' fee, sending a collection letter ( attached ) through Fidelity Information Corporation ( XXXX XXXX XXXX Phone : XXXX XXXX, CA XXXX XXXX ), demanding payment of {$840.00}. The total subscription charges in dispute total {$190.00}. Additionally, XXXX has applied {$150.00} in 'dispute ' charges and a {$500.00} 'collection ' fee, or {$650.00} total, added to the {$190.00} to equal {$840.00}. I have attempted in good faith to dispute the subscription charges through the proper dispute process via XXXX XXXX XXXX. When XXXX sent the collection letter for the {$190.00} subscription charges plus {$650.00} in dispute/collection fees, I filed a XXXX XXXX XXXX ( " XXXX '' ) complaint ( ID XXXX ). XXXX refused to provide XXXX XXXX XXXX and Mastercard information regarding the {$190.00} in disputed subscription charges, stating in the XXXX complaint response, it is not their 'policy ' to respond to Merchant disputes. XXXX made an offer to settle during the XXXX dispute resolution process to 'waive ' the {$500.00} 'collection ' fee but that the remaining balance is due and owing. This offer was rejected and a counter offer, requiring the dropping of the {$150.00} 'dispute ' fees and paying {$69.00} of subscription charges. XXXX rejected this offer and stated they are proceeding with collections.
12/27/2023 No
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 300XX
Web
Back in XXXX I moved out of my apartment at XXXX XXXX XXXX after the owner sold the property to a new manager who walked into my apartment unannounced while I was getting out of the shower, in what it seem to be an attempt attack me. I screened and immediately asked that he leave. The next day I advised them I would be moving out of the property as I was on a month to month lease and could leave at any time. I also never signed a new lease with the current owner. The management then attempted to stop me or punish me by posting an unlawful detainer as he advised he would mess up my credit if I tried to leave. We went to court and I won the judgement, where it was decided I would not owe any money and could leave the property with no repercussions, the documents were also sealed advising me that this would not be allowed on my credit because there was no money owed, the judge also stated he has no ground for an unlawful detainer.I signed a new lease with another property in XXXXXXXX XXXX XXXX and no longer lived at XXXX XXXX when 4 months later a collections for {$4000.00} Appeared on my credit. When I contacted the management company to asked why this was there they refused to tell me what it was for, I asked that they send me information to verify the debt and they never did. I have been disputing this for years and it only remains on XXXX as it was found to fraudulent by the other 2 credit bureaus. This is not accurate preparing or accurate information. I would like to file a complaint against XXXX but also the Fidelity Credit server and XXXX XXXX XXXX for fraudulent reporting.
05/05/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77583
Web
I sent Fidelity Credit Services a certified letter in the mail disputing the account and requesting information of the validity of the account. They never got back to me. The letter was sent on XXXX XXXX. I have the tracking and confirmation of the receipt. The tracking number is USPS XXXX. On XX/XX/2019 Fidelity appeared as a collections on my credit report. I tried calling them in XXXX and told them I was disputing the existence of the account and that I needed proof of the amount owed. They told me they were not going to provide me with anything and that I should contact the original creditor or my credit report would be ruined in XXXX. The amount is {$4800.00}. I do not believe I owe any of the amount. A judgement was never awarded against me. I never authorized any charges and I never opened any account with Fidelity nor the original creditor. The original creditor was my previous landlord. I payed rent every month early and provided him with a 30 day notice upon moving out. The claim is his word against mine. The amount he requested was {$4700.00} for damages. He would not provide any receipts or evidence of the damages he thought was done. I told him I would be more than happy for him to take me to court for that amount and to get a judgement in his favor, but he would not do it. I lived there for 2.5 years and there was minimal damage beyond aging of the dwelling. The original creditor would not provide me with a judgement or appropriate evidence of the amount owed and instead turned it directly over to Fidelity and has refused to respond to me.
10/29/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 91202
Web
Fidelity Creditor Services took over a bill I originally had from XXXX XXXX XXXX XXXX, and the collection was opened on XX/XX/XXXX. Without my consent, authorization or approval, Fidelity Creditor Services then accessed and obtained my credit file on XX/XX/XXXX, putting a hard inquiry onto my credit report. From the FCRA 616. Civil liability for willful noncompliance [ 15 U.S.C. 1681n ] " ( b ) Civil liability for knowing noncompliance. Any person who obtains a consumer report from a consumer reporting agency under false pretenses or knowingly without a permissible purpose shall be liable to the consumer reporting agency for actual damages sustained by the consumer reporting agency or {$1000.00}, whichever is greater. '' From the XXXX FTC opinion letter XXXX at XXXX XXXX XXXX : " Any person who procures a consumer report under false pretenses, or knowingly without a permissible purpose, is liable for {$1000.00} or actual damages ( whichever is greater ) to both the consumer and to the consumer reporting agency from which the report is procured. '' From the FCRA 619. Obtaining information under false pretenses [ 15 U.S.C. 1681q ] Any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined under title 18, United States Code, imprisoned for not more than 2 years, or both. According to FCRA statute, they would need to have written authorization from me to review my credit, which they do not and did not.
09/01/2017 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CA
  • 92316
Web
I received a call from a girl at fidelity creditors in the beginning of XXXX to notify me of an unpaid debt that I had with XXXX. Every time she called I would be at work so I had her contact me at a certain time. When I spoke with her she was poverty passive aggressive, I gave my card number to my Medical Reimbursement Account and then proceeds to tell me that they do n't take that card and to give her another because she knows I have another one. I told her I did n't at the time cause I was waiting for my debit card to arrive and told her to call me in a week. Well she calls me three days later asking for their money, my cell service is n't the best in most areas and the call drops almost everywhere, as I 'm on the phone with her on XX/XX/XXXX around XXXX and the call drops and then she proceeds to leave me a voicemail saying how that was rude of me and disrespectful and I am very uneducated and basically borderline calling me stupid in Spanish. I blocked the number and the calls stopped of course until yesterday someone calls me unknown and it 's that lady so I tell her sorry she has the wrong number and she blows up on me again saying " oh so now I have the wrong number? But I did n't have the wrong number before? '' so I hang up. I called XXXX today and spoke to a rep asking them if I owed them any money that was past due and if I did I 'm sorry and I was willing to pay them directly. She tells me that I have no past due balances and I 'm up to date on my file.
09/23/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91913
Web
I am a victim of credit extortion originating from a company called XXXX. They were connected with a collection agency called Fidelity Information Corporation. FIC has recently ceased operations and has since turned over collections to another collection agency called Fidelity Creditor Services. For a small fee of less than {$25.00} Olddebts.com allows unscrupulous individuals to submit an online claim of debt for any amount desired requiring no proof of validity, how the debt was calculated, or verification the right person is being reported. XXXX states they are not a collection agency. They were however represented by FIC who reports a negative to the CRA 's. All requests for validation made to FIC or FCS are ignored. The consumer is left with no recourse other than conventional means to combat a virtual debt that does n't actually exist. The CRA 's will only accept an automated electronic response from collection agencies to their investigations. Any proof from consumers to the CRA 's of FCRA violations made by collection agencies are not accepted. Fidelity keeps knowingly perpetuating a false claim while holding my ability to obtain credit as hostage. Any and all requests for validation made to Fidelity are ignored. In my case they are unable to produce proof because the debt never existed. The website Olddebts.com clearly states they do not require any validity of debt from their clients while ensuring negative claims against innocent consumers are reported.
08/01/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 93551
Web
Unverified Accounts : I have recently received a copy of my credit report from all 3 bureaus and found a number of inaccuracies pertaining to the accounts listed below. I have contacted said bureaus to dispute these reports requesting, specifically the SIGNED contracts that they have on file with these companies. Not ONE company returned any signed contracts as requested because I DO NOT HAVE CONTRACTS with any of the companies. I have not received goods or services from ANY of the listed companies and yet they continue to report erroneous accounts to the credit bureaus simply stating that they have verified the account without any signed contract. FCRA Under Section 611 ( a ) ( 5 ) ( A ) ( 1 ) States " ALL 3 credit reporting agencies must have ORGINAL signed paperwork in their physical possession before they can report it to you credit file. '' These entries on my credit report are in direction violation of this section as well as FCRA 15 U.S.C Section 1681i : states " All unverified accounts must be promptly deleted from a consumers credit report ''. Yet these accounts still remain without the bureaus requiring the signed contracts as requested. It was requested that these accounts be deleted if said signed documents were not produced. Original request was last sent to all three credit bureaus on XXXX XXXX, 2017. The creditors listed on my reports are as follows : XXXX XXXX XXXX No account # listed Bal {$270.00} Fidelity Credit Acct # XXXX Bal {$2900.00}
06/01/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 90019
Web
My name is XXXX XXXX XXXX and I recently conducted a review of my credit report, and I discovered that your agency shows some unauthorized accounts that I find to be detrimental to my credit. 1. FIDELITY CREDITOR SERV, Original creditor : XXXX XXXX, {$94.00} 2. XXXX XXXX XXXX, Original creditor : XXXX XXXX XXXX, {$3500.00} 3. XXXX XXXX XXXX XXXX, Original creditor : XXXX XXXX, {$110.00} 4. XXXX XXXX XXXX XXXX, Original creditor : XXXX, {$240.00} XXXX. XXXX XXXX XXXX, Original creditor : XXXX XXXX XXXX, {$66000.00} 6. FIDELITY CREDITOR SERV, Original creditor : XXXX XXXX MD, {$480.00} To repeat, these transactions occurred without my permission. I would like to request the suppression of the above items from my credit report, which are the result of me being a victim of identity theft. This information does not relate to transactions that I have made/accounts that I have opened. As such, it should be blocked from appearing on my credit report pursuant to section 605B of the Fair Credit Reporting Act, 15 U.S. Code 1681, 15 U.S. Code 1692g and 15 U.S. Code 1601. As previously stated, I did not originate these debts. Reporting is voluntary not mandatory. Not ONE law says anything has to be reported. In any situation, it is hampering my reputation and I am unable to obtain new credit. In addition, I have been getting denied for employment, having difficulty purchasing a car, and trouble getting approved for a place to live.
09/07/2022 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 762XX
Web
XXXX XXXX WAS MY LEASING AGENCY AT XXXX XXXX XXXX XXXX TEXAS XXXX. I FULFIELD MT LEASE TERMS AND PAID A MONTH IN ADVANCE TO XXXX XXXX PER MY LEASE AND I HAVE AN EMAIL STATING THAT THEY ACCEPTED MY NOTICE TO VACATE IN THE EMAIL WITHOUT ANY PENALTIES. BEFORE I VACATED THE PROPERTY I INFORMED XXXX XXXX THAT MY WATER BILL HAD BEEN EXTREMELY HIGH THE LAST MONTH I LOVED IN THE PROPERTY AND THEY STATED THEY WOULD SEND SOMEONE OUT TO LOOK INTO THE MATTER. XXXX XXXX INFORMED MY THAT THERE WAS A LEAK NEAR THE INSIDE WALL OF THE GARAGE WHERE THE WASHER CONNECTION WAS ATTACHED. THEY ACCUSED ME OF CAUSING THE PROPERTY DAMAGE ; HOWEVER I HAD IVED THERE A YEAR WITH NEVER HAVING A HIGH WATER BILL. I FOUND OUT FROM A CONTRACTOR THAT THE OUTSIDE FAUCET AT THE FROM OF THE HOUSE WAS THE REASON FOR THE DAMAGE AND IT HAD NOTHING TO DO WITH THE WATER CONNECTION. XXXX XXXX WANTED ME TO PAY FOR THE REPAIRS AND I HAVE EVIDENCE THAT BY A CONTRACTOR AND PICTURE THAT THERE WAS NO DAMAGE FROM MY WAHSER CONNECTION. XXXX XXXX HAS NOW TURNED THIS OVER TO A COLLECTION AGENCY BY THE NAME OF FEDILITY INFORMATION THAN IS NOW SENDING ME CERTIFIED LETTERS, CALLING MY EMPLOYER AND THREATENING ME TO RUIN MY CREDIT AND IT WOULD BE IMPOSSIBLE FOR ME TO EVER LEASE ANOTHER PROPERTY OR BUY A HOME IF I DO NOT PAY THESE REPAIRS THAT ARE NOT MY RESPONSIBILITY. I ALSO HAD A {$3000.00} DEPOSIT UP ON THIS LEASE PROPERTY THAT WAS NEVER REFUNDED.
07/28/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 93619
Web
The site " XXXX '' is a self service debt collection platform. It is owned and/or affiliated by Fidelity Capital Holdings , Inc ; Fidelity Information Corporation and other corporate obfuscations. I received a " Collection Notice '' as initiated by the " Creditor '' ( XXXX XXXX ) dated XXXX XXXX, 2017. The letter was generated by using the " XXXX '' website that allows virtually ANYONE to report a consumer debt, in any amount. The letterhead of the Notice states the company name " Fidelity Information Corporation ''. This creditor using this Debt Collection agency 's online site by a means of extorting or " ruin my credit '' and is being allowed willfully by the Debt Collection Company. There is NO oversight for consumers by this website. Virtually ANYONE and WITHOUT a court ordered judgment or social security number, can make grotesque claims of debt owed and impair a consumer credit report and score. This creditor is demanding I remove an online review or " suffer '' credit consequences at an amount that is severely overstated. It is outlandish and should be in violation of the law. The CFPB has yet to provide ANY oversight to Debt Collectors that allow anyone ( John Q Public ) for a fee, report ANY debt amounts, including fictitious, that is ONLY validated by the any creditor ( individuals, businesses, anyone ) that can be used to perpetrate extortion! This is no oversight.
04/25/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • CA
  • XXXXX
Web
COLLECTION COMPANY OPERATING UNDER THE NAME OF A DISSOLVED CORPORATION ( F IDELITY CREDITOR SERVICE, XXXX ) BOUGHT AN OLD JUDGMENT ( ISSUED IN XXXX XXXX ) FROM THE OWNER OF JUDGMENT. THEY FILED A RENEWAL OF JUDGMENT AT THE MERCED SUPERIOR COURT IN XXXX XXXX ( PRIOR TO THE EXPIRATION OF JUDGMENT ) UNDER THE NAME OF THE DISSOLVED CORPORATION. THEY CALLED ME NUMEROUS TIMES THREATENING TO RUIN MY CREDIT BY REPORTING IT TO ALL THE CREDIT AGENCIES. I WAS NEVER SERVED WITH THE RENEWAL AS THEY SENT IT TO AN ADDRESS WHERE I HAVE NEVER LIVED. IN XXXX I FOUND OUT ABOUT IT BECAUSE THEY ISSUED A LEVY AGAINST AN OLD BANK ACCOUNT. I CONTACTED THE COURT AND TRIED TO APPEAL IT ON THE BASIS THAT THEY ARE A DISSOLVED CORPORATION. THEY WENT AHEAD AND TRANSFERRED THE RENEWAL OF JUDGMENT FROM FIDELITY CREDITOR SERVICE XXXX TO FIDELITY CAPITAL HOLDINGS XXXX DBA FIDELITY CREDITOR SERVICE, XXXX . THEY CAN NOT BE DOING BUSINESS AS A CORPORATION WHICH HAS BEEN DISSOLVED. CALIFORNIA LEGISLATION BUSINESS AND PROFESSIONS CODE CHAPTER 5 ( CODE 17910.5 ( a ) STATES THAT NO ONE CAN ADOPT A FICTITIOUS BUSINESS NAME ( DBA ) WHICH INCLUDES " CORPORATION '', " CORP. '', " INCORPORATED '' OR " INC. '' UNLESS IT IS A CORPORATION ORGANIZED PURSUANT TO THE LAWS OF THIS STATE. THEY HAVE BROKEN THE LAW IN BOTH INSTANCES. I AM ATTACHING ALL PERTINENT DOCUMENTS
11/11/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98119
Web
On XX/XX/2019, I received an e-mail from XXXX ( the company I file my taxes through ) with an unusual subject line. The message in the body of the email stated : " ... your debt in collections has gone up. Your XXXX credit report shows that the debt you owe to collectors has increased to {$2300.00}. '' However, I was alarmed as I did not recognize any of the company names and upon research, the location of the companies are ~1,500 miles from my current location. It was through the tax report portal that I saw and knew of this " collections charge '' for the first time. On XX/XX/2019, I filed a dispute through XXXX to report " collectors charge '' as a fraud account. The report was completed on XX/XX/2019 stating, " INVESTIGATION RESULTS - VERIFIED AS ACCURATE '' Though there are additional details in this report, none of the details, I recognize nor do I understand where they originated from. I've never done business or have interfaced with the " Original Creditor '' company, opened in account to my knowledge, nor have used their services by any means. I have never been contacted about this other than by the update from XXXX and no other communication or notifications by any of the parties seemingly involved. I am requesting support, investigation, and clarification as to how this occurred and as to how this can be solved. Thank you for your time in advance.
03/11/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • XXXXX
Web
Previous landlord attempting to collect a debt I do not owe. The debt includes a fee for a couch removal- I have a video of the couch being picked up/removed by the department of sanitation for my city. I have proof of this and proof I left the apartment at the end of my lease term and in immaculate condition. I took video evidence. I have attempted to dispute this debt and the collection agency is not responsive to my attempts to reach them. I have been told that the company is no longer in service and I have not been given the chance to prove that I do not owe this debt and that it is fraudulent. I have not been able to leave messages, or get responses to letters I have mailed to this company. This is a debt that is WRONG and is on my credit report and is hurting my financial status. Please help me exercise my rights and resolve this issue. I am not being treated fairly by this company. I can send you the video evidence to support my statements. Below is the information of the collection account : XXXX XXXX XXXX, on behalf of XXXX XXXX , XXXX ( my previous landlord ). Their address is XXXX XXXX XXXX # XXXX, XXXX XXXX, CA XXXX. I am attaching proof that I gave proper notice to vacate the apartment and a confirmation email from the NY DOS that I made a request for them to remove such items and where to place them ( prior to me leaving the apartment ).
06/23/2021 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 306XX
Web
On XX/XX/2020 I was referred to provider XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX for XXXX by XXXX XXXXXXXX XXXX XXXX through the law firm XXXX XXXX XXXX XXXX due to a third party liability, at fault, rear end collision. I was invoiced by XXXX XXXX XX/XX/2020. I am a XXXX XXXX by profession and had left the XXXX XXXX area and had took a job in XXXX, XXXX. I received the XXXX XXXX invoice there from my taxable home in XXXX On numerous occasions I had tried to contact the billing department and was unable to speak with anyone. I assumed that the pandemic had created this communication difficulty and the XXXX ( XXXX XXXX XXXX XXXX ) was willing to pay the invoice, all they needed was for the firm to submit the bill on a XXXX XXXX XXXX XXXX XXXX Due to the inability to reach XXXX XXXX billing department to discuss this arraignment, the billing department at XXXX XXXX, sent the invoice into collections to Fidelity Creditor Service XXXX XXXX XXXX XXXX, CA XXXX on XX/XX/2020. I tried to explain the situation to the collection agency and they did not seem interested in helping XXXX XXXX to get paid. Now I am dealing with a negative collection mark on my credit report and am at my wits end. I've put the collections in dispute to XXXX XXXX, but am unable to get help from them. The bill is {$600.00} now plus {$50.00} for collections and rising.
08/26/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32073
Web
There is a negative and false report of debt in my name and on my credit. Fidelity Creditor Service is claiming that I owe XXXX XXXX XXXX ( which is referred to as XXXX XXXX XXXX XXXX in court documents ). This is in regards to an apartment that was infested with toxic mold. A judge at XXXX XXXX Courthouse ruled in my favor On XX/XX/2019. Please see attached documents. A month later, I received a letter from Fidelity Creditor Service that I owe XXXX XXXX XXXX and to contact them if the debt wasn't accurate which I did in a signed letter on XX/XX/2019. I recieved no other notification from Fidelity Creditor Service regarding this. No follow up. It wasn't until I checked my updated credit score in XXXX that I saw they inaccurately left the debt on my record. I called the company on XX/XX/XXXX to ask for it to be removed. At first they said it couldn't be removed due to a law ( when I asked what law, he couldn't tell me ) and then they indicated there was a possibility it could. I felt as though they were playing games with me. I sent them a package via certified mail with all of the court documents and evidence. I am following up with this report. I notified them in the phone conversation that I would be making this report. This false and negative report of debt on my credit has caused my credit score to be substantially lowered.
08/15/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91320
Web
On XX/XX/2018 A letter sent to me from XXXX XXXX XXXX a collection agency. regarding breach of lease agreement in the amount of XXXX I was a cosigner for my daughter on a lease for a rental. She had paid all her rent owed every month. When she left we cleaned the space and a couple weeks later the landlord sent a letter of damages due minus the security deposit. He sent it with several invoices from companies to perform work of said damages. these were only estimates not paid work that was done. The charges were from everything from gardener picking up dog feces to a charge for the entire property being pressure washed. Approx 3000 square feet. her rental space was an attached two bedroom granny flat to the primary home. and other charges for repairs for his property that have nothing to do with the rental space. When I called the collection agency they informed me it was filed by a third party and that I needed to reach out to the person listed as the creditor. Which is the landlord, I called him several times and he has not returned my phone calls. I have sent a certified letter to both the creditor and collections agency that I strongly dispute this action. How can a landlord turn a renter into collection for made up charges for repairs to his property that he has not even paid for himself and these charges are false ...
12/13/2016 No
  • Debt collection
  • Auto
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90703
Web Older American
I was an officer of a corporation that leased a building up until XX/XX/XXXX. The building was completely vacated in XX/XX/XXXX while a dispute on unpaid rents remained active. We made a settlement agreement of {$10000.00} in monthly payments of {$620.00}. All payments were complete and the matter was closed. On XX/XX/XXXX I received a notice from FCS Collect claiming that {$18000.00} was assigned to their office for collections for that lease. It shows {$13000.00} principal and {$5100.00} interest. I spoke to a XXXX there and provided an email with the check numbers and dates of the settlement payments and advised her that this was a time-barred lease agreement. According to California Code of Civil Procedure section 337, that the landlord was long past the four years statutes of limitations. She thanked me for the information and said she would pass it along to XXXX, the leasing company. I had not heard anything else back from her. Yesterday, on XX/XX/XXXX, I went to purchase a vehicle and to my surprise, my credit score dropped from 780 to 650 due to a bad/false claim from FCS for {$18000.00}. This effected my interest rate on the purchase costing me well over {$1000.00} of interest on my future payments. I contacted FCS this morning with my disappointment and prior to hanging up on me, they said " do not call back ''.
07/03/2020 No
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • CA
  • 91311
Web
" Fidelity Capital Holdings , Inc '' acquired consumer credit card debt ( revolving account ) from XXXX XXXX XXXX XXXX. I have not used the account in 5 year 's. The account was originally a charge off account for three years, but Fidelity purchased the debt last year. I was notified they would sue me and our court date would be XX/XX/2020, however they filed a default judgement against me in XX/XX/2020 and levied all of my assets in my checking and Savings account yesterday XX/XX/2020 leaving me with " XXXX '' dollars in my checking and Savings account having taken more than {$1000.00} from me. I am a single mom. Now I don't have more money to pay my mortgage, pay my non mortgage expenses, utilitiesx HOA, Gas and food. I am ineligible for public assistance as a middle wage earner. And I am afraid due to the size of the Levy {$8000.00}, when I have my next direct deposit, they will seize that money too. This is unamerican, egregiously wrong and I think they are predatory having purchased consumer debt. I called them several times before the levy and they would NOT negotiate a payment plan with me. What I am supposed to do? Please extend a retroactive moratorium on non federal consumer debt collections, levies and garnishments. So egregious and Un-American, these predatory companys. respectfully submitted, XXXX XXXX
07/29/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • CA
  • 91709
Web
I rented an instrument in XXXX ; which I returned XXXX. The owner refused to give me a receipt for the return but wanted me to sign a adding machine tape with a dollar amount on it. I refused to sign the adding machine tape. From XXXX to XXXX, I never received a bill nor any type of notice. XXXX of XXXX, I filed bankruptcy which was discharged XXXX XXXX. I received the first call from Fidelity XXXX, on or around XXXX XXXX, whom I have never dealt with left a voicemail which I have recorded stating that they were trying to collect a debt from me. XXXX XXXX, XXXX, XXXX, from Fidelity XXXX called me demanding payment and the return of the instrument that I already returned in XXXX. I explained that I already turned the instrument to the store and that the owner is committing fraud, and that I did file Bankruptcy in XXXX XXXX, which was discharged XXXX of XXXX and that she and Fidelity XXXX was in violation of the law attempting to collect a debt discharged in Bankruptcy court. I informed her that I would be filing a complaint. XXXX, of Fidelity XXXX stated that the bankruptcy did not affect her collection attempt. Meanwhile, I have had to block the owner from contacting me on social media websites XXXX from requesting to be a professional contact. I am beginning to get worried that he might cause me personal harm.
06/07/2022 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90301
Web
I was recently looking at the credit report that my loan officer pulled and there is a huge discrepancy being reported about this FIDELITY CREDITOR SERVICES account. I am writing to alert the Consumer Financial Protection Bureau of a collections company that is violating my rights. It is not correct to manipulate the reporting by increasing the balance they say that I owed even though they havent shown documentation. I directly contacted them countless times but I did not hear anything from them. Based on the report that was generated the original balance is {$1400.00} but as of this writing, it is now reported to be {$1900.00}. As far as I know, I never agree to any terms and conditions for this reporting nor I did not agree to any interest that will be assessed on this account. They are hurting me financially and this is a really big issue. To my understanding, they must be compliant with laws and regulations. There is a process in law that protects consumers from these illegal actions. This account is lowering my credit score and altering my true creditworthiness. Im escalating this matter to your office to have this matter resolved in the right manner. I believe that you can correct this error as Consumer Financial Protection Bureau is not tolerating such incorrect reporting that damages consumers rights.
05/28/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • ID
  • 83616
Web
In XXXX XXXX , I was rear-ended. Following the accident, I seeked medical attention from a XXXX in XXXX XXXX , CA. The name of the XXXX facility was XXXX XXXX XXXX . I only received an XXXX XXXX and XXXX in XXXX appointment. I had filled out the necessary paperwork as this was on a medical lien, due to pending litigation. The lawsuit is still pending, therefore, should still be on a medical lien. The collection agency FIDELITY CREDITOR SERVICE, INC. list ed on my credit report as an open collection has not contacted me nor made any efforts to validate this debt. I have attempted to contact this creditor to resolve this matter, yet the information for the creditor is not valid on my credit report. The creditor also does not have an active business license in the state of California, where they are listed to be conducting business. The amount of the collection as of XXXX XXXX , 2017 is {$200.00} I have been unable to resolve this matter on my own and even with efforts of small claims suit, have been unable to ser ve this creditor due to inaccurate information. I do believe that a rule of the FCRA requires that creditors have up to date contact information so that debtors may be able to resolve their debt. I appreciate your assistance in this matter, XXXX XXXX
07/22/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • XXXXX
Web
In 2011 I rented an apartment where I paid the rent for the year in full up front which I 've finished the receipts to show proof of this to Fidelity Information via certified mail. I also found that the property management company whom Fidelity Information bought the debt from which is XXXX XXXX did in fact file an eviction after I lived out my lease and moved out. The eviction process was after I moved out of the unit. XXXX XXXX dismissed there calm it was a voluntary dismissal on there behalf. Also please note that I was not notified of this eviction and I had no clue until just recently when I went to apply for a rental and was denied. I was told that I owed Fidelity Information monies regarding the rental with XXXX XXXX. Attached is the documents pertaining to this issue for your review. I also sent these documents to this company Fidelity Information to dispute there calm and asked that they send me documentation supporting there calms. I went to the court house and got a certified copy of the voluntary dismissal and there was no evidence showing that I had a amount owed. This company continues to report negative information to the credit bureaus stating that I owe them money which I do not. Please if someone can look into this matter I would appreciate it. Thank you.
01/21/2022 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30341
Web
XX/XX/XXXX Fidelity Creditors SVC is reporting on my credit report XXXX which is not correct ( inaccurate reporting of the information ). XXXX ( reporting twice on my credit report ) They have not made contact with me about this debt in writing, no phone calls, and have not verified according to FCRA the debt is mine. When conducting online research this is a third-party collection agency. Please have them provide the debt is my debt by providing a contract signed by myself to do business with this company or whomever they are collecting on behalf. XXXX Procedure in case of disputed accuracy 15 U.S.C. 1681 paragraph 6 B iii Reinvestigation was conducted by XXXX and XXXX they violated the request without providing any information that proved this was my account. They further updated the XXXX XX/XX/XXXX. No proof of this account belonging to me was given within 15 days. I want this collection agency to provide all necessary documents which verify this is my account. I would like to see a contract, an address, a telephone, or some form of documentation that shows this is my account. A legal address for the company. I do plan to press the issue further this year with a lawsuit. This company has had 60 days to verify and show proof. I have not received any information.
03/26/2021 No
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IA
  • 52403
Web
Moved in XXXX XXXX XXXX XXXX # XXXX XX/XX/XXXX of XXXX. Finished my 1 year lease through XXXX XXXX XXXX and was month to month for the extra year that I resided. The new company that took over the building which was XXXX XXXX XXXX is telling me that I left my faucet running on full blast while I was at work and flooded the downstairs unit. Let me clarify before all this, I was dealing with a very bad black mold problem in the ceiling of my bedroom. In the pictures that I have you can clearly see where the mold was coming from. A LEAKING PIPE in my ceiling. So as far as my understanding, the Actually Clean worker that was in my unit drying my floors, told me that he was advised that a pipe bursted in the wall. Not to mention I went out of town for a week sometime in XXXX of XXXX and there was nobody using water in my unit. BUT when I returned, there was water in my full bathroom by my bathtub. I honestly think that XXXX XXXX XXXX was being CHEAP and wanted to make someone else responsible for their piping issue. Water comes DOWN not up, so once again, where did the mold come from? And how come the pipe bursted AFTER the mold came about from the LEAKING PIPE in my ceiling if this was a leaving the faucet running issue? ALSO, NOBODY BUT ME, has any proof as far as pictures.
11/12/2022 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 923XX
Web
This account started being on my credit XX/XX/XXXX under FIDELITY CREDITOR SERV attempting to collect a debt for XXXX XXXX XXXX at the address of XXXX XXXX XXXX. The issues I have is I moved out of that house XXXX XXXX. The water bill was shut down squatters got into the property turned the water on illegal and started using water. I was charged for it I did not own the house I was just a renter. FIDELITY CREDITOR SERV was sued by me for violating FDCPA Law. I was awarded {$3400.00}. My attorney took {$3000.00} and I was left with {$400.00} and all debt communication stopped however they FIDELITY CREDITOR SERV keep updating the credit every month with more and more owed every month as a balance. It started at {$1300.00} as of today XX/XX/XXXX per XXXX credit report {$1700.00}. I have disputed the debt with all 3 credit company 's and every time I do it comes back as Consumer Disputes but it meets FCRA. I talk to the law firm who handled the case they said they did everything there was supposed to. I email The water company and ask them for a settlement they said I had to reach out to FIDELITY CREDITOR SERV I emailed them several times zero response. I made a settlement offer and nothing. I want this debt and debt collector to go away. and I want it off my credit asap!
08/02/2019 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • CA
  • 91387
Web
fidelity capital holdings inc. this is the collection company that handling my case the original creditor is XXXX XXXX.what happen is someone come to my house 2 times but were not home but on the 3rd time she got me its a lady and she told me that shes serving me so she gave me the documents and i told them im not gon na sign for it. but she still drop the documents infront of me and left. so i took the documents and read it .and its said on the documents it was filed in the court in XXXX courthouse and the hearing date is XXXX XXXX @ XXXX ; XXXX XXXX dept.f43 case no XXXX..actually this accounts is really old since XXXX.so what i did is the following day i called fidelity and ask how much did i owe XXXX and one of the customer service told me that its XXXX plus now so i told them why its like that she said because of the interest.i was trying to negotiate them for half of it i will pay but they said XXXX will not be able to negotiate.and they told me i have a house they will put a lien to my house.so idont dont know what to do im thinking ill just appear on XX/XX/2020 and i will ask the judge if he can lower the amount.its good i saw cfpb maybe you can help me and what to do please advise.. thank you so much.. hoping for your earliest reply god bless ...
06/14/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90806
Web
I have an alleged debt from XXXX XXXX property management that went into collections. The collection agency is XXXX XXXX XXXX. I called in XXXX asking for written verification to be sent to me, they told me they do not send out letters due to being an eco-friendly company. I wrote a letter asking for verification in XXXX and there was no response. I disputed the debt with XXXX and XXXX in XX/XX/XXXX ; they did not verify the debt with XXXX so it was removed from my credit report from that bureau. However, they did verify the debt with XXXX. I called them in XX/XX/XXXX to request information to be sent to me, but I was sworn and yelled at by a supervisor and called names, before he hung up on me. I called again and someone took a message, I have not received a call back. I had an attorney send them a letter in XX/XX/XXXX also, they still have not responded to him or me. I have also called and left messages for the original creditor. XXXX XXXX, asking if I could settle the debt with them without any response back to me. XXXX XXXX XXXX is adding interest to this debt every 7 days, but won't allow me to pay anything, because I can not get in touch with anyone! I have no way of verifying this debt nor do I have anyway to pay this debts off.
08/03/2018 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • XXXXX
Web
On XX/XX/2015, after receiving a letter demanding payment from : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX I investigated the item and immediately sent a letter disputing the charges from XXXX XXXX XXXX in the amount of {$590.00} and requested that they immediately remove any outstanding balances from my accounts as well as remove it from my Credit Report. After numerous telephone calls, emails, and letters, they still refuse to properly validate the changes as well as remove them from my personal Credit Report. Obviously, XXXX XXXX XXXX has falsified the charges by prescheduled her into Appointments she neither Authorized or Confirmed. XXXX XXXX XXXX uses an online scheduling system with a " Confirm '' button and email confirmation. Neither my daughter or I ever confirmed the appointments. As I have written numerous times, my daughter said XXXX XXXX was " creepy '' in her words and never wanted to go back for additional chiropractic care. At the time of her first appointment, XXXX XXXX XXXX, prescheduled her into follow-on appointments which she did not confirm Online or Otherwise. What is more concerning is that your Statements from XXXX XXXX XXXX and XXXX XXXX XXXX do not match. Obviously FRAUD on XXXX XXXX XXXX.
11/13/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CT
  • 066XX
Web
There is an account listed on my credit report with FIDELITY CREDITOR SERV. The account number is XXXX and the balance is {$2500.00}. I do not have a debt owed for this amount to anyone and I explained this to the company. I called them on XX/XX/2020 for help and was hung up on. I am requesting the original contract for this account. I need to see why this account has this balance and make sure this was agreed to with my signature. I am worried there is an error somewhere or even worse that someone has abused my personal information. Fidelity has not sent me anything I requested and I need them to comply with the laws to protect consumers. They are ignoring my requests. As this account has an in dispute indicator, I need the copy of what was already disputed and how they came to this meets requirement of " fair credit reporting act '' result they have on my credit. This is urgent and I am forwarding all correspondence to an FDCPA attorney of my choosing. I have already consulted with one attorney and will bring suit for all damages regarding this account. I am looking to get a mortgage and this account will cause me to lose the best rate possible. I will seek compensation for all lost monies if this is not removed immediately.
03/26/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 94030
Web
I've filed multiple disputes on an account that is inaccurate on my credit report with the credit bureaus, however they continue to report that the information has been confirmed as accurate by the collection agency. I've requested from Fidelity Crd to verify the information that they are reporting is in fact accurate, however they have failed to provide me with anything. As many times that I've disputed the account, advising of inaccuracies between the reporting of different bureaus, XXXX XXXX XXXX XXXX Type, request for FCRA Compliance Date and Date of First Delinquency/Last Activity, I haven't been able to obtain the information. The FCRA states that if an item is reporting on my credit report, that item must be accurate and verifiable. Fidelity Crd has failed on both of these instances. The Credit Bureaus have also failed their duty in " Conducting a Reasonable Investigation '' as they were made aware of the issues regarding the account. During my research, I've found that " Parroting '' isn't a legal way to conduct an investigation. When I requested the credit bureaus method of verification and to review the documents that they have physically reviewed to confirm the accuracy, they blatantly ignored my request.
01/08/2023 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 361XX
Web
On XX/XX/2022, I reached out to Fidelity Creditor Services via this site. Your agency reached out to them on XXXX. Then your agency reached out to them again to provide debt validation. Fidelity Creditor Services provided a statement. They verified the debt of {$3000.00} to all three credit bureaus. They verified on XXXX it was inaccurate and false and that they would email information to show this account was validated. As of XXXX, I have not received any information from Fidelity Credit Services. This is my third attempt to have validation of the debt. I have sent a certified letter to Fidelity Credit Services to validate this debt as of XXXX. I do not have time to sit and go around and around with a company that has blatantly violated all XXXX XXXX XXXX information. I demand they send all information to CFPB as an attachment to verify they can validate the debt. I do not understand how a simple lie on their behalf without valid proof of documents proves this information belongs to me. I am requesting the documents are sent through this platform by Fidelity Credit Services. What is the Debt? When was the Debt Created? I have never even heard of Fidelity Credit Services-Tate Real Estates as a representative.
07/30/2017 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • TX
  • 75028
Web
I filed for bankruptcy thru my attorney XXXX XXXX on XXXX.2017 and got my discharge ( No : XXXX ) from US Bankruptcy Court XXXX District of Texas on XXXX.2017. I checked my credit report on the XX/XX/XXXX and saw that Fidelity Creditor Services Corporation has filed a a new collection claim under a new Fidelity Information Corp. All other claims have fallen of except for Fidelity Corp ( for XXXX XXXX XXXX ). When I called Fidelity ( a CA based Corp ) they said they never got my discharge. I know this is a lie and a cheap trick because they are moving the claim from one corporation to the other. And, therefore claiming Fidelity Credit Services never got the discharge! This is a fraudulent activity. My debt to XXXX XXXX XXXX pursued by Fidelity Information , Creditor Services and/or any other subsidiary of Fidelity Information Corp has been erased by the US Bankruptcy Court on the XXXX of XXXX, 2017. And, it should not hit my credit report as a collection that requires attention. Account XXXX : XXXX Fidelity Information Corp. XXXX XXXX XXXX XXXX. XXXX, CA XXXX. Fidelity Creditor Services XXXX XXXX XXXX XXXX, CA XXXX Please, get these unscrupulous people of my back. Sincerely, XXXX XXXX XXXX
03/26/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 900XX
Web
FIDELITY INFORMATION C Original creditor : XXXX XXXX XXXX : {$2900.00} STATUS DATE : XXXX XXXX This formal complaint regards a fraudulent entry on my personal consumer credit account, erroneously reported since XXXX XXXX, listed by FIDELITY INFORMATION C XXXX regarding original creditor : XXXX XXXX XXXX XXXX adversely affecting and damaging my credit score and financial status since XX/XX/XXXX. After multiple attempts and repeated requests, including certified mailings with court certified documents ( mailed XX/XX/XXXX to FIDELITY INFORMATION C XXXX validating my dispute regarding the above stated fraudulent entry, XXXX XXXX XXXX has continuously refused to remove the fraudulent listing and repeatedly disputed my requests for removal with major credit reporting agencies. I am seeking full redress and a complete cease and desist from FIDELITY INFORMATION C ( regarding original creditor : XXXX XXXX XXXX for any future dispute rebuttals, and immediate removal of any and all negative reports or entries from my personal consumer credit account, including any and all public reporting involving my name or likeness. I have full documentation ready and available upon official request.
12/07/2021 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90011
Web
This matter is regarding Fidelity Creditor Service claiming that I owe them XXXX for a debt in which they said they were handling for a client. I called the and told them that the amount was incorrect and I wanted paperwork showing the amount breakdown. The Representative named XXXX did not want to send me paperwork. He was being rude and condescending pressuring me to settle without providing me proof of charges. He then claims that I agreed and was acknowledged about the new charges in which I have no email and correspondence from Fidelity. I look the company up on XXXX CA and it shows as a dissolved company which I feel like they are committing fraud and attempting to collect more then what I owe. They did not acknowledge me when I asked for the debt in writing. I emailed them XX/XX/21 asking for paperwork or a contract stating that I owe them that estimation of XXXX. On XX/XX/21 I called The original creditor which was XXXX XXXX XXXX and spoke to XXXX XXXX they informed me that I owed XXXX. The amount is totally different from the amount the collection agency told me. They never acknowledged me about the amount I was never sent any paperwork from the company Fidelity
08/06/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 35405
Web
Please be further advised, I dispute the validity of the alleged debt in its entirety. Further I request verification of the alleged debt, including, the name and address of the original creditor, along with a copy of a signed contract with the creditor and my sign hippa release form. You are illegally attempting to collect an alleged debt and money that I do not owe. As per the law, cease and desist all collection activity, including credit reporting. Promptly request deletion of any prior credit reporting to credit reporting agencies. I have no knowledge of this company or alleged debt. i disputed this debt with the credit bureaus and it came back verified i have since then contacted the company and haven't received a response. Where are the documents that your company used to verify that you are reporting these accounts accurately? What is the name of the person in your company who verified the accuracy of this account? What documents did they use to verify them? Please provide me with the name of that individual, their company title, and telephone number as well as copies of the documents that they used to verify that this disputed item are being reported accurately.
12/04/2022 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 926XX
Web Servicemember
Today, i learned why credit scores dropped. It was a collection on my report from FIDELITY CREDITOR SERVICE. I have no idea of this company nor of the debt they bought from a medical office. I was unware I even had a debt as I have always have medical insurance and the medical office have had this information when I went there once. This is very wrong of FIDELITY CREDITOR SERVICE to just add a collection to my report without my knowledge and I am angry as i read into it I found out this from the CFPB website : On XX/XX/2022, the national credit reporting companies voluntarily announced that they would no longer report certain additional medical collections ( Medical Collections Reporting Change ). Specifically, the companies announced that starting on XX/XX/2022, the time before unpaid medical collections can appear on a consumers report will be increased from 180 days to one year They have no right to collect on a debt that I am not even aware of. No calls or letter was sent to my home address and please reference the above as well that they have 1 year to even report this medical collection that is under {$500.00}. Thank you. Sincerely, XXXX XXXX
08/05/2020 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 90034
Web
I was in the middle of negotiating a payment plan with the doctors office I had recived treatment from- 'XXXX XXXX XXXX '. She left a message on my phone when I was at work on a Friday and threatened me that if I did not remit payment in full that day, she would send my account to collections-. When I got the voicemail I called back immidietly but it had been too late and my account had been sent to collections. I got a call from " Fidelity Collection Agency '' and they asked me for payment. I immidietly told them I was contesting the validity of the claim, I did not think the collection was valid, had been informed about the collection over voicemail and had not been given a proper time to pay. They ignored me and said that it was valid since it was with them now, and they wouldnt have unvalid claim ( this made no sense ). I asked for proof, they provided non. They were extremely aggressive, and warned me if i didnt pay it would ruin my credit and stay on my credit for years. They also lied about saying they send me a settlement offer by email, i never received it. When I asked to have it resent they refused. I am not comfortable with this.
04/02/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • DC
  • 20019
Web Servicemember
*XX/XX/XXXX I requested my credit reports from all 3 credit bureaus to find a collection account be reported by XXXX XXXX XXXX in the amount of ~ {$17000.00}. *XX/XX/XXXX I contacted XXXX , XXXX XXXX XXXX XXXX XXXX , and XXXX ( original lender ) disputing this reporting. The credit bureaus responded with written notification that the debt had been verified, XXXX XXXX XXXX nor did XXXX respond. *XX/XX/XXXX I sent a second round of letters disputing the debt reporting to both cb, the collection company, and the original lender. The cb again responded that the debt had been verified, the original lender again did not respond, however the collection agency sent a copy of a statement from XXXX and the front page of an inactive homeowners policy with my name on it. This debt is being reported incorrectly and I'm not responsible for this debt, in a written statement ( which I will include ) admits that the insurance company agreed to pay them for the work and when the invoice was submitted to the insurance company the insurance company refused to pay the claim. I have made multiple attempts to contact XXXX & XXXX XXXX XXXX without success.
09/27/2018 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • TX
  • 75069
Web
I have a Stipulated Judgment with Fidelity Capital Holdings , Inc, a California corporation, dba XXXX XXXX XXXX XXXX XXXX signed on XX/XX/17 ( attached ). It states that payments will be made on the XXXX of each month. There is no mention that automatic payments are required each month. I have paid on time. I did allow them to automatically process payments from the initiation of the agreement until last month, when the card I was using expired. I paid with a new card last month and told them that I'm not agreeing to auto payments any longer, but will provide payment on or before the XXXX each month. I called this morning and made the XXXX payment ( today being XX/XX/XXXX ) and was told by XXXX XXXX at Fidelity that if I don't do autopay going forward, they have the right to execute on the judgment. I don't believe this is legal based on the language in the Stipulated Judgment. Additionally, they are reporting this account negative each month as a collections account. While it is accurately categorized as a collections account, it should reflect " paid as agreed '' as I am making the payments on time per the Stipulated Judgment.
03/24/2017 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 930XX
Web Older American
Fidelity Creditor Services is the debt collector for the doctors at XXXX XXXX in XXXX XXXX. My insurance, XXXX XXXX, paid my medical bills in XXXX and XXXX and then took back the payments. I kept disputing the charges but to no avail. XXXX turned my account over to Fidelity for collection. Fidelity added alot of interest to the original balance and then Fidelity reported the XXXX account as XXXX derogatory accounts on my credit report- XXXX for each visit or procedure I got in XXXX or XXXX that XXXX XXXX took back their payment for. Even visits to the same doctor were reported as separate accounts. I have complained in writing and in person to XXXX XXXX and to Fidelity but they wo n't do anything about it. They said if I paid it, they would remove it but instead it is still there, XXXX derogatory accounts but the balance is noted as XXXX on each visit or procedure that is paid. This has harmed my life for years now. My credit score is horrible. This ca n't be legal. It would be like XXXX creating multiple derogatory accounts for each purchase made with the same XXXX credit card that became delinquent. Please help!
04/21/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92868
Web
I saw a collection alert on my credit report in XXXXXXXX XXXX XXXX and immediately called. Fidelity creditors svc regarding the debt. They state it was turned over to them from a previous landlord because we refused to pay for damages. I called the previous landlord and asked what the charges were for. We are being charged XXXX for updating the flooring hardwood floors through the whole unit because of " excessive stains ''. Not only did the landlord never send us a bill he no showed to our move out inspection and refused to reschedule. I reviewed my lease saw our walk through inspection stated the stains were already there when we moved in and our lease agreement shows the maximum charge for flooring with the length of our lease is XXXX cents per sq/ft. That would be 10 % of the total amount they charged us. I've disputed this collection with XXXX XXXX, transition and fidelity creditors themselves. They were all denied. fidelity creditors themselves also removed the report from my husbands account but refused to on mine. They are also charging me interest on this collection account which is illegal in my state.
06/08/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 191XX
Web
XXXX XXXX XXXX Account # : XXXX XXXX XXXX XXXX XXXX XXXX , MN XXXX ( XXXX XXXX XXXX FIDELITY CREDITORS SVC Account # : XXXX XXXX XXXX XXXX XXXX XXXX , CA XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account # : XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX These accounts have been on my credit and I have received no bill or verification that this debt belongs to me and I have not idea how to verify that I pay. I have received no proof of this after asking for it from the debt collector. If this debt belongs to me I have no problem paying however I can not pay for something that I can not verify that belongs to me. This derogatory negative account on my credit is keeping me from starting my life over as you can see I have not used credit and have been responsible with all of my other accounts and closed them because I didnt want to live outside of my means. For the past several years I have been saving up and educating myself on credit and now is the time I am using my credit to reinvest back into my business to support my family. I can not have these types of accounts on my credit report.
05/11/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77082
Web
I found a collections report on my credit report, date opened XX/XX/XXXXof balance amount of {$710.00} from Fidelity Creditors SVC. I made attempt to dispute it and was told of another company that claim to offer credit card processing service. Meanwhile, I did not receive any service from the credit cars processing company. This credit card processing company is a fraud trying to collect a debt that i do not own, i did not even get any service yet from them when i ask them to stop to process any account with them because i discover they were not going to offer everything i was asking for. This company did not give correct details of my question about the service so when i saw what they were trying to do i ask them to stop the process and they refuse claiming i have to pay some amount which i did not own. I never receive any equipment yet and i never even start to use the service at all. So this company reported to collection company and this report is causing a negative view of my credit report and i could not get any financial loan or credit because of debt that i do not owe.
05/18/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • NM
  • 875XX
Web
I received a phone call @ my place of work from " Fidelity Creditor Service ''. A woman by the name of XXXX informed me that I owe a debt that originated in XXXX from the year XX/XX/XXXX the company 's name is " XXXX XXXX XXXX ''. She claims that it is for {$22000.00}. XXXX proceeded to threaten me with a judgement, attachment of my assets. When i asked why i have not received any invoice or request to pay via mail, she rudely stated " it 's public record..look it up '' and gave me the case #. When I asked how could this debt still be outstanding, again in a rude voice " this debt is renewed every XXXX in the state of XXXX " I told her i do not even live in Ca. and if this debt as you say has my ex-husband 's signature on it, I have not been in contact with him for years. She proceeded to pressure me to provide his contact info to her. I told her I need her to mail me this proof of debt. After this unsettling claim, I did my research and found numerous complaints about this company as well as a news piece by investigative reporter " XXXX XXXX '' that aired XXXX 2012 : XXXX
10/03/2023 No
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92831
Web
I was contacted I was in class rated in XXXX XXXX XXXX. I called the number during daytime and talked to XXXX XXXX. He stated that I was evicted from an apartment XXXX. I told him that I was never evicted from no property and then if I was my grandmother took care of the bill but she is deceased now and I have no record that was the end of the conversation several years later, I got a notice in the mail, stating that theyre going to garnish, massive wages in XXXX wages whenever garnished nothing ever came about it XXXX XXXXWe got a letter from his work stating they are garnishing your wages and Ive been trying to fix it ever since. I contacted the sheriffs department and the court from the paper that was sent to me. They were both closed during pandemic. I figured that it was fraud. I talk to XXXX XXXX again. He has me to remember talking to him. I said yes I told him that I did not have an eviction from XXXX he did not, believe me, I sent them a letter asking for proof they sent me a renewal for judgment. I called them to ask them to have a settlement they refused.
05/11/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 90015
Web
I have repeatedly asked XXXX of Fidelity Creditor services to disclose how much I owe with a physical ledger for my records. She said it 's company policy to not do so until the debt is paid off. Yes there is a judgement issued against me, but to demand I pay {$150.00} a month, which I agreed to because she said she would garnish my wages if I did not. How can I pay something that I do n't have? They are unreasonable and I want a legal mediator to establish a comfortable payment for me. I work a temporary job and {$150.00} a month is too high. I fell out of the agreement with Fidelity when I was paying $ 50 monthly. XXXX also said that I must schedule autopay. Is that legal? I should n't have to give anyone the right to debit my card on a recurring basis judgement or not. I should be able to pay in the modality I choose to a reasonable amount. My student loans are income based. Should n't my repayment of debt be? I do not wish to be contacted at all by Fidelity via telephone, they are no longer allowed to. I was never allowed to challenge the debt whatsoever.
05/27/2023 No
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 15206
Web
XX/XX/XXXX, I went to court against XXXX XXXX XXXX because the landlord XXXX tried to evict me with false reasoning & collect amount of money he was never owed. XX/XX/XXXX, Judge dismissed case with prejudice because XXXX XXXX had zero proof for all claims. Nothing was owed to them, and I was given the decision on moving or remaining in their property. I moved out of their property the end of XX/XX/XXXX. We were sent the same letter that stated they had only within 30days to file another motion for any owed debt again. We never went to court again after they loss. Nothing was filed in that year at all under my name. XX/XX/XXXX, I was notified from XXXX that theres a new debt on my name that just reported within that same month stating I owe double the amount we went to court for originally & now I cant have it removed because its reported to some untrusted collection agency who has multiple numbers & unable to do anything. I need this removed off my name immediately it is stopping me from trying to buy or rent or homes because of this.
11/19/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • CA
  • 91423
Web Servicemember
A secondary collection agency, Fidelity Credit Services in XXXX, is claiming we still owe on a five year old debt that was settled for a reduced figure and charged off in a Chapter XXXX bankruptcy with the originating creditor of XXXX XXXX XXXX in XXXX, CA. Fidelity Credit Services refuses to send any communication by mail to us regarding the so called debt. This company has had many judgements AGAINST them in the past 10 years. They are a scam company, call at all hours and verbally abuse the people they call. They will not listen if you have a legal explanation or ask to cease & desist. They have made REPEATED false statements reflected on all of our credit reports! Because of that, I am looking into legal action. Unfortunately, these people have been sued so many times, I'm not sure how they are still in business!?! They completely violate ALL of the FTC laws and the fair debt collection act laws in California. Reprehensible people that look for outdated and settled debt to prey on. CAN THE CFPB PLEASE INVESTIGATE THIS COMPANY!
07/18/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91411
Web
I called your department after I purchased a credit report with XXXX on XX/XX/2022. After receiving a copy of my report, I saw some UNVERIFIABLE information that on my personal profile, I noticed that there were COLLECTION account on my credit report. This is disappointing because I have been paying XXXX XXXX to get a report every month and I have been disputing fraud account on my credit report all this time, as well as this incorrect information on my personal profile but still youre not taking any actions. One of your staff told me to write a letter and attach a copy of the identity theft report ( FTC report # : XXXX ). I have never with this account listed below, so please help me remove this collection, including this incorrect information from my personal profile. A copy of my Utility Bill and drivers License are all included in this written request. Please help me resolve this issue as soon as possible. XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX, XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX CA XXXX XXXX XXXXXXXX XXXX SXXXX XXXX
12/02/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • XXXXX
Web Servicemember
I received a letter from Fidelity Creditor Service, XXXX XXXX, XXXX CA XXXX. Telephone number XXXX. They said I owed {$1000.00} plus interest of {$110.00} for a total of {$1100.00} that I owe. This was for service from XXXX XXXX on XX/XX/XXXX and I received this letter on XX/XX/XXXX. XXXX has been paying my medical bills. This bill was the first time I ever received a bill for this service. I never even knew that I had a bill. Seems odd that Fidelity could send me a bill but XXXX XXXX could not send me the bill. So, I get this bill and then I ask for a itemized bill for the date of service and XXXX XXXX said they could not send it to me a copy of the bill since it has gone to collections. I asked collections for a copy of the bill for the money they say that I owe them and have not heard back from Fidelity as of today. Also, I am getting charged interest for a bill that I did not know I even had. That just is not right. I need assistance with this matter and some advise on what I should do. Thanks for the help.
06/15/2018 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • CA
  • 91387
Web
These people have put a very old debt on my credit report that's twice the amount of what it was when it was charged off years and years ago. I am no longer responsible for the old debt at the original amount. They send me letters saying they will sue me, they call me and bother me, and they keep adding more interest to this " debt '' they think I owe. Right now it's at {$2400.00} and it keeps climbing. They are deliberately damaging my credit, which made it very hard for me to buy a car last month. I had gotten my score to the 700 's finally, and they brought me down to the 500 's with their despicable actions. I disputed this debt once, it was removed, and they added it back on and added more money to the balance. These people are crooks who damage your credit ; I read all about how they went after people in LA with fake medical bills and they have been sued many times by others. If they do not remove this debt on my credit reports ASAP, I will be hiring an attorney to sue them as well. XXXX my words, XXXX XXXX XXXX.
04/01/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 78602
Web
Hired XXXX XXXX Law Firm a XXXX with XXXX in advance she announced ready XX/XX/2019 in front of Judge XXXX cause number XXXX XXXX - XXXX - XXXX - XXXX The docket was thrown out because she did not serve the opposing Party On that XXXX XX/XX/2019 she was fired in the district court docket inadequate assistance of counsel and malpractice.. In the court record of the XXXX XXXX XXXX XXXX documents of her termination as my representation ... She then married an attorney that owns Fidelity collection agency since then they have been sending me a bill of {$2100.00} for work that I did I pinned with my own hand ... XXXX XXXX is a fraud and should not have a license as a lawyer and has taking it to the point of destroying my credit since XX/XX/2019 she will never be paid by me another penny ... Because the charges are fraudulent charges not approved by me XXXX XXXX XXXX. I believe XXXX XXXX should be made to stop destroying my credit and that she should be made to give me back my {$4500.00} for her malpractice.
03/25/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91732
Web Older American
I have written to Fidelity Credit Svc 4 times My 1st communication was to dispute this bill. I was quoted {$70.00} at the window I had XXXX people present with me I was to be billed for a consultation I spent less than 5 minutes with the doctor and medi-care would be billed They say I owe {$110.00} after billing my medi-care. I have sent them 3 additional letters which they first received XX/XX/XXXX with my requesting validation of this debt I again sent another request for validation which they received XX/XX/XXXX I SENT OUT A THIRD REQUEST FOR VALIDATION ON XX/XX/XXXX WHICH THEY HAVE RECEIVED and still no response from them nor have they deleted it from my credit reports Under the Fair Credit Reporting Act I have a right to dispute incomplete or inaccurate information and consumer reporting agencies must correct or delete inaccurate, incomplete or unverifiable must be removed or corrected. They wo n't even respond must less correct or dispute my claim I am exhausted from having to remedy my own complaints
04/03/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75068
Web
A medical XXXX company is trying to collect a debt for services that I nor anyone in my family received. We do not nor did I or my family live in the state durning the time they are trying to say they provided services. We have asked the 3 major credit reporting companies for a couple years now to please dispute this, if we could call in or provided documentation of us living in another state. We have bought a house, car major bills all in another state for years and durning the time they are saying we had services. This is ruining my credit. I want to know how else I can personally ally prove this is not me. Everytime I dispute with the credit bureaus they never ask us for any proof they just say the company came back and said this is our bill and the collection will remain. This company has started to call random people they think we know and give our personal information out and we know that is illegal in an attempt for us to call and pay them. I will not pay for a service that was never provided.
09/28/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 79938
Web Servicemember
On XX/XX/XXXX I was contacted through mail by Fidelity Information Corporation dba of Fidelity Capital Holdings , INC, XXXX XXXX XXXX XXXX, CA XXXX, about a debt they accused me of owing to XXXX XXXX, XXXX XXXX XXXX. XXXX, CA XXXX. The alleged debt was in the amount of {$740.00} to an account referenced as No. XXXX. I do not believe this debt to be mine. In response I sent a letter via Certified Mail asking for validation of this debt on XX/XX/XXXX. The letter was signed for and received by what appears to be a " XXXX XXXX '' XXXX XXXX XXXX XXXX, CA XXXX on XX/XX/XXXX. Fidelity Capital Holdings , Inc having received my letter requesting validation continued to contact me via mail. A letter of " Delinquent Account Notice '' was written on XX/XX/XXXX. Followed by a " Litigation Notice '' threatening a lawsuit, damage to my credit profile, and my ability to rent or finance in the future on XX/XX/XXXX. I never received any form of debt validation and have continued to be harassed by this agency.
05/18/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92656
Web Servicemember
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , CA XXXX PH : XXXX I Have tried to resolve this matter but no respond to me nor the BBB are the XXXX Credit Bureau. Yet the Collection Agency did another inquiry on my Credit Report XXXX XXXX XXXX . Although they provided the service for me, they failed to properly bill my insurance carrier, which is XXXX . Instead, they billed my secondary insurance, XXXX , which would only pay what XXXX does not. I have repeatedly tried to resolve this issue but no avail. Therefore, since it is not my fault for their improper billing with my insurance carriers I hereby disputes this debt in its entirety and demands that you immediately contact your collection agency and cease and desist from your collection efforts and to have your collection agency retract any of adverse reporting to the credit bureau regrading this matter. I was not notify about this bill before you sent it to the collection agency, which show your guilty
10/03/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30344
Web
I am writing to formally notify Fidelity Information Corp of my intent to take legal action against your company for the inaccurate reporting on my credit file, specifically the collection account with account number [ XXXX ] amounting to {$370.00}. I hold no knowledge or association with this account, and it is a clear result of identity theft. I was affected by a data breach in XXXX with XXXX, during which my personal information was compromised. This incident has directly impacted my credit file, and I hold Fidelity Information Corp responsible for failing to adequately protect my personal information and allowing false and damaging information to be reported. I hereby request the following actions : 1. Immediate removal of the erroneous collection account from my credit report. 2. A thorough investigation into the source of this false information and its subsequent reporting. 3. Provision of all relevant documents, contracts, or evidence linking me to the reported account.
06/19/2021 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CA
  • XXXXX
Web
This is old now should not be reporting on my file now stated should fall off. STATUS Company responded on XX/XX/XXXX RESPONSE TYPE Closed with explanation Company 's Response We reviewed the attached complaint and our file on this matter. This account was assigned to us for contingency collections in XXXX for XXXX XXXX received by the complainant. She sent us a cease and decist/dispute/validation request letter in XX/XX/XXXX, which we responded to promptly. From that point, she continues to file online CDVs, which we have responded to and will continue to respond to. Fidelity is under no obligation to send validation multiple times. It was only requested once, contrary to her complaint, and it was sent XXXX XXXX ). Online CDVs are not a request for validation, nor do they mandate such being sent. If XXXX XXXX would like to honor her responsibilities and pay her bill, she is welcome to contact our office and make arrangements. Otherwise, the matter will remain active in our office.
12/10/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 73012
Web
Fidelity Information Corporation sent me formal notices to pay over {$5000.00} with no proof or explanation. When contacting the company, they claim they dont owe you any reason or proof of debt. The claim filed against me was done so fraudulently, whenever I disputed the validity, they silently closed the account and allowed the scammer again to not provide any proof. They are allowing for scammers to file false debts for collection without valid proof. They refused to send me a letter of confirmation and told me they dont owe me an explanation of the notices and closing the account since the claim didnt actually hit my credit. This did however cause me distress because they threatened to hit my credit with no explanation of the letter. They are not following the Fair Credit Reporting Act. When I called to complain about this to try to stop the scammer from affecting more consumers in the future, they basically hung up on me. I have proof of all contact if needed.
08/19/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 94598
Web
Sometime XX/XX/XXXX, my wife and I lost our backpack with both our wallets with State Driver Licenses while on a trip with a group of people when it was accidentally left somewhere during a walk, which was near XXXX XXXX CA. In XXXX of XXXX we learned for the first time of a fraudulent debt collection on our XXXX and XXXX credit reports from Fidelity Creditors on behalf of XXXX XXXX, which appears to be an apartment complex but we have no knowledge of this business or ever resided there. It appeared from the credit report that this collection was initiated sometime in XXXX but we were never aware of it until XXXX XXXX and never received any letters or calls from anyone about the fraudulent debt. Fidelity Creditors says they have a signed lease with copies of our IDs, which appears to have unmet terms by someone who fraudulently used our driver license identifications with XXXX XXXX and fraudulently signed a lease with them, which is not notarized and is not ours.
11/24/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • 902XX
Web
I have been receiving constant calls from this company and have told the agency before that when I am available to take care of this matter, I will. They have called me several times while at work and I have advised them that I am currently at work and to please call back later. The lady on the phone XXXX ' was extremely rude to me. I told her I am currently at work to please call later and she responds " Yeah whatever, you always say that '' and hung up in my face. I then called Fidelity Creditors back and asked to speak to a manager who then also started to mock me because of my complaint about the previous agent who called and was rude. He was like " Oh what bothered you so much? The fact that she called at XXXX? '' when I clearly explained to him what bothered me. The practices of this company is completely unprofessional and should be addressed as using these kinds of tactics to collect a debt only makes people hate these collection agencies even more.
08/19/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 94598
Web
XX/XX/XXXX, my husband and I lost our backpack with both our wallets with State Driver Licenses while on a trip with a group of people when it was accidentally left somewhere during a walk, which was near XXXX XXXX CA. In XX/XX/XXXX we learned for the first time of a fraudulent debt collection on our XXXX and XXXX credit reports from XXXX Creditors on behalf of XXXX XXXX, which appears to be an apartment complex but we have no knowledge of this business or ever resided there. It appeared from the credit report that this collection was initiated sometime in XXXX but we were never aware of it until XXXX XXXX and never received any letters or calls from anyone about the fraudulent debt. Fidelity Creditors says they have a signed lease with copies of our IDs, which appears to have unmet terms by someone who fraudulently used our driver license identifications with XXXX XXXX and fraudulently signed a lease with them, which is not notarized and is not ours.
05/11/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 90017
Web
I have not supplied proof under the doctrine of estoppel by silence, Engelhardt v. Gravens ( mo ) 281 SW 715,719, I presume that no proof of the alleged debt, nor therefore any such debt. in fact therefore exist 15 USC 1681 Section 602 states I have the right to privacy 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish account without my written instructions 15 USC1666B : A creditor may not treat payment on a credit card account under an open end consumer credit plan as late for purpose In Accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights 15 USC 1681 Section 602 states I have the right to privacy 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish account without my written instructions 15 USC1666B : A creditor may not treat payment on a credit card account under an open end consumer credit plan as late for purpose
02/12/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • ID
  • 833XX
Web
XXXXThis Company took a stackable washer and dryer out. When it was put in, they hooked it up wrong twice. It was a XXXX person job and XXXX was sick so XXXX did it, It was to heavy, he chipped my NEW tavertine, scratched it, and hooked it wrong once again. They chipped up my walls hallway, and it was fresh construction. Came back to try, to redo washer and dryer, steam coning from a hose miss put in. Knocked a piece off plaster off, and said whoops. Paid {$190.00}. for XXXX to come in and correct their mistake, If anything they owe me money. I have written a letter with pictures of damage to the management, This was not a emergency thing, had problems for months, they where the only company available. I got a {$500.00}. dollar estimate to re paint and fix damage. However I have sold this property and am done. I would be happy to send you my letter of complaint if I have a e-mail address. XXXX XXXX XXXXXXXXXXXX
06/03/2019 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91702
Web Older American
Hi, On or about XX/XX/2012, I was assisted by XXXX XXXX XXXX XXXX, ( located at XXXX XXXX XXXX XXXX, XXXX XXXX, Ca XXXX ) and later received a bill for {$680.00} for their service. The phone number I used to inquire about this belongs to their billing administrator, XXXX XXXX, XXXX, and it is ( XXXX ) XXXX I never paid the above bill and it was then turned over -- possibly sold -- to a collection agency by the name Fidelity Creditor Services ( located at XXXX XXXX XXXX XXXX, XXXX, CA XXXX, phone number ( XXXX ) XXXX ) I noticed that Fidelity Creditor Services had applied an interest charge to my original debt of {$680.00} ( something not done by XXXX XXXX XXXX ) and it now stands at a whopping {$1100.00} The above figure of {$1100.00} is a total of almost 70 % above my original bill from XXXX XXXX XXXX. Can they do this? Medical bills are hard enough to pay without a grotesque amount of interest added on to them!
12/15/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • CA
  • 914XX
Web
Fidelity Capital Holdings , IncXXXX dba Fidelity Creditor Service is a debt collector as defined by Cal. Civ. Code 1788.2 ( c ) and that the alleged debt is a consumer debt as defined by Cal. Civ. Code1788 ( f ). They are therefore subject to the provisions under the Rosenthal Fair DebtCollection Practices Act ( RFDCPA ). Their collection letter ( s ) are in violation of Cal. Civ. Code 1812.700 and 1812.701 which require specific language to be included in such collection letters, with specific and conspicuous formatting. The letter ( s ) received contain no such language or formatting. As stated in Cal. Civ. Code 1812.702, any violation of these provisions shall be considered a violation of the RFDCPA. Fidelity Capital Holdings , Inc. dba Fidelity Creditor Service, through its agent XXXX XXXX XXXX, laughed off our complaint, called it entertaining, and hung up the phone after I called to resolve the matter.
05/10/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 618XX
Web
Fidelity Information corp XXXX XXXX XXXX XXXX CA, XXXX Has reported a debt on my credit among the XXXX credit bureaus. This debt was for a corporation not in my personal name. I never signed or ordered work from XXXX XXXX . I tried to contact them by phone and was hung up on in XXXX XXXX I then sent letters denying the debt. They were returned so I looked up other known addresses and those disputes were returned by mail as well. I informed the credit bureaus and they verified it with the company and continue to list on my credit. This company is not letting me personally dispute the debt with them but verifying with the bureaus. I looked up their reputation and this seems to be a common way of doing business. My rights have been violated it is effecting my ability to buy a home and I want them to resolve this invalid debt with the XXXX . Thanks, XXXX XXXX
04/17/2019 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 91406
Web
On XX/XX/XXXX, XXXX XXXX sent me a letter indicating that I owe {$1600.00} to my previous property management company XXXX. I moved on XX/XX/XXXX, which was early. I had until XX/XX/XXXX. Since the apartment was roach infested I wanted to move asap. They kept my security deposit and charged me for alleged damage to the unit. I contacted XXXX XXXX to dispute all of the charges and they threatened to put this account on my credit report if I did not pay. I have a right to receive any itemization of charges. On XX/XX/XXXX, XXXX XXXX sent me the list of itemized charges which again I disputed. Now less than a month, this account showed up on my credit reports. These charges are fraudulent. I should not be charged for blind replacement or painting. I had hardwood floors yet they charged me for carpet cleaning. Damaged kitchen cabinet and damaged flooring is very bizarre. Where are the pictures?
08/25/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91205
Web
Fidelity Information Corp, on behalf of original creditor, " XXXX XXXX and XXXX XXXX XXXX, '' is attempting to collect a debt for which I was never contractually obligated. This debt, resulting from unpaid obligations to rental property management, should only be assigned to the contracted lessee, my father. At the time, I was a dependent of my father ; he was my sole source of housing and financial support, as I was an unemployed full-time college student. Although I was likely listed as an occupant on my father 's rental agreement, I never signed a lease, and never agreed to pay any portion of the rent. The collection agency, Fidelity Information Corporation, has been unable to provide me with adequate proof of this debt, and has been unable to prove that I was contractually obligated to repay this debt resulting from a contract that my father signed while I was listed as his dependent.
11/30/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • CA
  • XXXXX
Web Servicemember
A derogatory collection account was made on my credit report after original creditor confirmed my insurance company HAD NOT cancelled my policy and they just forgot to bill them. I was told there would be NO collection action or derogatory marks on my credit report yet I now have a delinquent account. I have called Fidelity multiple times to try and get someone to help but they continuously transfer me to OTHER CONSUMERS by accident. The most recent time this happened was TODAY when I was transferred to another consumer named XXXX XXXX who had also been trying to resolve a matter with Fidelity that was very similar to mine. In addition, for the past couple of weeks, I was getting calls and voicemails from a person looking for someone named XXXX. It turns out the person calling me is XXXX and she was looking for Fidelity as well. She was being transferred to me by Fidelity employees.
07/10/2020 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91942
Web Servicemember
XXXX XXXX XXXX XXXX ropossessed vehicle around XXXX OR XX/XX/2019. The remaining balance about XXXX was charged off and sold to Fidelity Creditor Services around XX/XX/2019. Credit report show Fidelity Creditor Services as collection agency actively attempting to collect on debt. Report shows XXXX XXXX as the original creditor. XXXX XXXX also shows the balance which every month continue to increase as owed to them on credit report. These items have been disputed with XXXX, and XXXX, for about 5 months. Both companies send back the balances and accounts are validated and accurate. It is my understanding that a consumer can not owe 2 companies for same debt/ accounts. Fidelity currently shows balance of XXXX, and XXXX shows balance of XXXX. This balance continues to increase. One account is showing on credit report twice under 2 different companies increasing debt to over XXXX
05/10/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30341
Web Servicemember
XXXX is reporting a collection that does not belong to me. I have contacted XXXX now 4 times about the fraudulent collection account and still have not heard back from anyone. I have provided XXXX a copy of my recent police report and told them that the collection is not mine. I have also contacted Fidelity Information the collection agency reporting the fraudulent information and neither of them have responded. I have provided both company information about the fraudulent item, as well as a police report and neither company has taken any action to block the fraudulent account from my credit file. The following collection is Fraudulent FIDELITY INFORMATION XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/2019 {$160.00} {$160.00} XXXX XXXX XXXX XXXX XXXX, CA XXXX ( XXXX ) XXXX and I want it removed from my credit file, this is as a result of identity theft.
11/16/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92553
Web
I called fidelity creditor service XX/XX/2020 at XXXX call lasted 11minutes in attempt to start making payments. i was able to accomplish making a payment of {$50.00} on XX/XX/2020 at XXXX. i asked for some form of proof of payment the representative named XXXX told me " no '' they don't do that and that they wont give me anything until my debt is at a {$0.00} balance. she never had me sign an agreement for payments my payments are $ XXXX/month on every XXXX of the month. On XX/XX/2020 at XXXX lasting a total of 3minutes i called again spoke with a woman to make a payment of {$220.00} again no proof of payment not a receipt, email, or a contract because they refuse to give me proof. also if im making payments they should not be increasing my debt amount last reported increase was in XXXX of {$16.00} ( XXXX XXXX didnt give specific dates )
09/28/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • KY
  • 40214
Web
I have contacted XXXX XXXX XXXX. My initial call was made over 30 days ago in late XX/XX/XXXX. This collection agency has 2 duplicate charges from XXXX XXXX in XXXX KY on my credit report, that I requested to get removed. One for {$3900.00} and the other for {$3800.00}, both with a principle balance of {$2600.00}. I was advised that the duplicate could be removed after a 30 day investigation, even though the rep that I spoke with advised that they placed the charge on my credit report twice himself. Both charges hit my Credit report in XXXX on in XXXX and the other in XX/XX/XXXX. XXXX XXXX also placed the account in collections with National security systems as well, so in actuality I have 3 marks on my credit for the same exact thing. I have contacted XXXX and XXXX as well and seem to be getting nowhere with the removal of these charges.
03/21/2020 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NC
  • 273XX
Web
I received this debt collection of XXXX letter for a service I didn't received from XXXX XXXX XXXX company on my rental. I cancel my agreement with this company. When I look at her reviews XXXX XXXX reviews it says I owe them XXXX when I place my comments on there website to inform people of this unfairly business that's doing people wrong I will attach everything. I was soo upset that this debt collector has contacted me about a debt I dont owe, and threatened to ruin my credit. I have not received any notification from XXXX XXXX XXXX about what I owe. Just seen her response on the reviews in over a year ago. Now they and this debt collector tries to reuin my credit it's not fair. I call this debt collection they told me to call XXXX. I did but it did not get settled they are just so wrong for doing this especially without me knowing.
04/23/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 320XX
Web Servicemember
I have disputed this account with Fidelity Creditor Svcs as well as XXXX and XXXX on XX/XX/20. I have request documentation bearing my signature to validate that this debt belongs to me. I have not received any information in return about what this debt is, why they are saying I owe this or if it in fact even belongs to me. Since then, I have repeatedly asked for verification from Fidelity Creditors Svcs, XXXX, and XXXX via certified mail to confirm the validity of this debt to be mine. Once again, NONE of these agencies have provided documentation that this debt belongs to me and have not sent any document bearing my signature. The original credit amount is listed at {$2100.00} and the creditor continues to add some type of charge every month and the debt amount is now {$2400.00}. This is a clear violation of my consumer rights.
03/01/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 27704
Web
XXXX XXXX XXXX has a debt on my credit report, I contact them in reference to such because this is hindering my housing opportunities. When I spoke with the representative yesterday XXXX, he stated to me that he is attempting to collect on the debt. The debt has exceeded the statues of limitations per the state of NC Gen Stat. 1-52. It remaining on my credit report is hindering housing for me and my children. The representative has also told me that the account is accruing interest still, yet they are operating unlawfully. I asked them to send me copies of all documentation so that I can have an attorney review it. The representative proceed to tell me that the company operates under the laws of CA, I explained to him that I am governed under the laws of NC, therefore, I can not be held under CA statues.
04/20/2016 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • VA
  • 22554
Web Servicemember
I have met and continue to meet the payment requirements however it has been placed in collections. I did initially fail to meet the payment obligation however paid the previouse month and current month XX/XX/XXXX as per a phone conversation with the point of contact. XXXX XXXX who works for XXXX XXXX I experessed to her I don want this to hit my credit she said no problem just pay the last month missed and the current month and continue to pay on time from now on so I have and XX/XX/XXXX it was placed in collection on my credit report. I continue to pay and have all receipts if needed however they report every month I make a payment. I want this pulled off my credit report since they are continueing to accept the payment terms as discuss as well as the fact I have not missed or been late since XXXX
08/06/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • XXXXX
Web
I am writing to express my dissatisfaction with the information you provided in response to my request for debt validation. As per my previous communication, I asked for proper verification of the alleged debt that you claim I owe. However, the documents you sent, including statements and signatures, do not adequately prove that this debt is valid and belongs to me. I must remind you that under the Fair Debt Collection Practices Act ( FDCPA ) 15 USC 1692 ( g ) ( b ), you are required to provide verification of the debt in question. This includes providing a copy of the contract or agreement between the original creditor and myself, duly signed by all parties involved. The information you supplied does not meet this requirement and, as a result, fails to validate the alleged debt.
07/14/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
This company is reporting this debt on my credit report. I have requested validation and have not received anything to physically validate that I owe this debt or the amounts since the company has reported 3 different sets of amounts. On XX/XX/XXXX report the company showed balance owed {$10000.00}. Upon disputing this and requesting validation the balance then changed. On XX/XX/XXXX report the company showed balance owed {$850.00} After disputing this again and requesting validation for a second time the amount changed and it was not notated on my credit report that this account was being disputed. On XX/XX/XXXX report the company updated the balance owed to {$9800.00} and again this has not been updated to as disputed nor have any documentation been sent validating this debt.
02/28/2017 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90277
Web
I had obtained the services of an ambulance in a XXXX emergency. The Ambulance company is a contracted provider with my insurance and did not bill such correctly, and placed me into collections in error. I have attempted to resolve this matter for well over a year, while this debt remains on my credit report. The Ambulance company has finally billed the insurance carrier, obtained payment in XX/XX/XXXX2016, however the collection agency insists on billing me for the interest accrued and refuses to accept my co-payment that is contractually agreed with my insurance of {$200.00}. The collection agency Manager is rude and aggressive and refuses to allow resolution to this account, despite the Ambulance company acknowledging the error and that only a {$200.00} co-payment was due.
04/10/2018 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • CA
  • 93705
Web
i have contacted them about reporting a debt of {$600.00} on my credit report and why and who are they and they state that i had account with them for a company named XXXX XXXX XXXX XXXX. i don't have a company call that nor do i own or run a company. i have sent all for there credit bureau numerous 609 letter to investigate this back in XXXX and they sent me back a paper stating it was a valid account i also sent them numerous 611 letters and still cant get anything showing that this account was indeed valid. i have been get threatened phone calls stating that i will be arrested and sued and there are going to continue damaging my credit report, they have humiliated me in every way possible by called my job and also my family letting them know about this situation.
05/05/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91342
Web
Fidelity Creditor Services out of XXXX Ca., has erroneously charged a debt to me stemming from a rental agreement which a relative signed and I did not. I advised them of this. However, instead of taking me out of that claim, they filed with the XXXX XXXX Superior Court a complaint against me for nearly {$5000.00}. The debt shows on my credit score and it has negatively impacted my score and my financial reputation as I have in the last 12 months refinanced my home and am about to do so again. As a result of their tactics, my FICO score went from XXXX to XXXX. This has made lenders unable to provide me with lower loan rates thus negatively financially impacting me.In addition, they have provided details about my debt to third parties without my authorization.
03/17/2016 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 92880
Web
On XXXX XXXX, 2015, my coworkers and I were rear ended by another party. I immediately saw a chiropractor XXXX XXXX in XXXX. XXXX XXXX was aware this was an accident and other insurance company was paying for my injuries. During the negotiations, his office was trying to refer to me to an attorney they knew, I declined. XXXX XXXX never told me he was going to send me to collection. The other insurance company paid XXXX XXXX directly. I have had to send his collection company a XXXX paid invoice because XXXX XXXX office would not communicate with them. Now, I get a call from his collection company and spoke with XXXX XXXX there that I owe interest and they would remove the collection from my credit. How can this be if I got a XXXX paid invoice??
03/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92407
Web
I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.
08/29/2020 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91311
Web
I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.
06/17/2020 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92243
Web Servicemember
This dispute is against XXXX XXXX. The account was opened XXXX XX/XX/2015 in the amount of {$2300.00}. I am a victim of fraudulent activity. In XXXX, I went to purchase the XXXX XXXX XXXX pendant. I never received the item and recently discovered the company targeted XXXX XXXX with this promotion. I never received the item in which I am being penalized for. I attempted to contact XXXX XXXX. They have since been shut down due to identity theft and fraudulent activity following an investigation regarding matters the same as the one I am currently reporting. I contacted the debt collection agency and they referred me to a liaison from XXXX XXXX. The mailbox for said liaison is full and I have not been able to get in touch with them.
06/02/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OR
  • 977XX
Web
In 2011 I was diagnosed with XXXX XXXX. I had XXXX XXXX performed at the XXXX lab and also had insurance through XXXX. I paid what was left over from my insurance with 3 separate checks and still have the copies that shows XXXX cashed them ( front and back ). They turned me over to Fidelity a collection agency. I have tried to get them ( Fidelity ) to provide documentation several times, the last time being today and do not receive anything proving I owe the XXXX dollars they say I owe. I have it disputed on my credit report but all that does is cause me problems when I try to make a major purchase even though my credit score is in the high XXXX 's. I have asked XXXX and XXXX to remove the dispute but it still shows up disputed.
02/24/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • TX
  • 75068
Web
This company trying to charge me for rental month when i lived at address XXXX XXXX XXXX XXXX XXXX Texas even tho we moved out properly. Gave proper notice 60 days we was moving because my partner at the time was in the derives and had to change military base. cleaned up left house immaculate after we left and they still charged me. Took my deposit and on top of that said I still had to pay another months rent. I refused to pay because it was unfair they turned around and report it on my credit. I contact them tried to resolved send documents of proof and the rejected all responses. So now need this claim to be filled against the creditor for being bias and one sided. I need this removed off my credit asap for I do not owe this.
09/25/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 93436
Web Servicemember
Debt collector did not send a dunning letter at all. Did not call me, made no contact before reporting this to the Credit Reporting agencies, XXXX, XXXX and XXXX. This is a violation of the California XXXX FDCPA. This is not the first time they have done that. Just a few months ago the CFPB helped me with the exact same situation with the exact same company who listed ten items on my XXXX file and XXXX on my XXXX file. They did end up deleting the items because I threatened to sue for damages and because of my complaints to this agency as well as the XXXX, FTC and the XXXX Attorney General. It seems they 're back at it again. This is a rogue company that does not abide by XXXX State Consumer Protection Laws. Please help me.
10/03/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30344
Web
I am writing to dispute the validity of a collection account that has appeared on my credit report. The account is listed with account number XXXX, and I have no knowledge of this account. It has come to my attention that this account is a result of identity theft. Under the Fair Credit Reporting Act ( FCRA ) Section 609 ( a ) ( 1 ) ( A ), I have the right to request detailed information regarding this alleged debt. Specifically, I request the following : 1. The original contract or agreement pertaining to this account, along with any application bearing my wet signature. 2. Documentation proving that I am responsible for this debt. 3. The complete account history and transaction records associated with this account.
08/14/2019 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92410
Web
In XXXX a unlawful detainer was filed in a XXXX XXXX court house. On about XX/XX/XXXX i went to court and an agreement between me and the landlord was settled. I was to forfeit the property by XX/XX/XXXX in which i did. There was a judgement for landlord in the amount of {$880.00}. The stipulations were me to move out before XX/XX/XXXX and owe the judgement of {$880.00} and pursuant code 1786.18 ( A ) ( 4 ) was in order. In XX/XX/XXXX. Fidelity credit services a debt collector added this to my credit report in the amount of {$1600.00} and a negative report. I tried to talk to them but was told just to pay the judgement then they will remove from my credit report but if i dont pay it will be on my credit till XX/XX/XXXX.
03/13/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90601
Web
XXXX XXXX XXXX is reporting a medical collection account that I have disputed with the original provider and told XXXX that I was in dispute. I had insurance, the provider received authorization from the insurance company and the provider never billed the insurance. When XXXX contacted me I told them I was in dispute with the original provider and they still reported it to the agencies but did not send me anything to verify the debt even though I asked for it. They continue to ignore my requests to verify the debt yet they also report this unverified debt. This needs to go back to the provider so I can take care of this. This is in direct violation of the Fair Debt Collection Practices Act ( Federal and California ).
02/05/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 77084
Web Servicemember
I have requested validation of debt that was reported to XXXX credit bureau 's without any validation of said credit. I have disputed this account with the credit bureau 's and I have sent written requests to the collection agency to validate this debt. The collection agency has not validated debt nor has the collection agency made any attempt to contact me in writing or by telephone regarding this collection. I have not received a judgment, signed a contract to pay, negotiated any payments or simply acknowledged or received any correspondence regarding this collection. I have contacted the credit bureau 's and this collection was removed from XXXX due to collection agency not validating nor verifying the collection.
01/02/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 90043
Web
The original debt was a judgement from XX/XX/XXXX. It was assigned to XXXX XXXX XXXX a year later. During my home purchase in XX/XX/XXXX, escrow reached an agreement with XXXX XXXX XXXX for {$4000.00} and paid the agreed balance as part of escrow. However, they have refused to close out the debt. We recently, XX/XX/XXXX, requested a validation of debt. They validated the debt and showed an increased balance due to interest. They refuse to remove the debt even though it is over seven years old. In addition, they have updated my credit report to show the discharge date in the year XX/XX/XXXX. Lastly, in XX/XX/XXXX we sent court documents verifying the debt is satisfied with the courts and have not received a response.
07/20/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • ID
  • 83705
Web Servicemember
I contacted the credit collection company, Fidelity Creditors in XXXX CA and talked to " XXXX ", after I faxed and mailed them the Federal laws that state I am " Exempt " from levy's and garnishments and court orders under Title 38-Veterans Benefits Part IV Chapter 52 Special Provisions relating to benefits section 5301 A,B,C,D, and they laugh at me and tell me the will get the money and that I am making it up, that I am not exempt and there is no such law(s) and they will ruin my credit until I pay. I told them to stop all collection procedures because they are ruining my credit for a non-collectible debt. They said, So what ". It will be on your credit until you pay and they do not honor made up laws.
06/17/2017 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • CA
  • 92805
Web
The account is invalid and I communicated that to the debt collection agency over 3 years ago. They were unable to provide any documentation to support the claim that {$2000.00} was owed. My medical insurance company XXXX paid the XXXX bill in full, and continued to be billed after services were completed.

Fidelity Creditor Service filed a lawsuit against me. Failed to ever serve me, however filed a false proof of service in XX/XX/XXXX. A summary judgement was issued against me in XX/XX/XXXX. I was not notified of any of the proceedings.

I received a garnishment letter from my employer on XX/XX/XXXX. This is the first time I was made aware of any lawsuit or judgement being filed.

03/30/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 92324
Web
XX/XX/2022 company Fidelity creditor services amount-XXXX request for company to remove this item i am writing to request a item to be removed of the following company list on my XXXX consumer report. I have no knowledge of this item i'm a victim of identity theft i have place a credit alert on my consumer report to prevent this from happening. i have not received any verification of debt. nor is is this a promise to pay and is not a payment agreement unless you provide a response of verification i am asking for the following negative item be removed as it is preventing me from housing, and employment i will also extent my fraud alert on my consumer credit report.
04/11/2018 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30309
Web Servicemember
I spoke with a representative by the name of XXXX XXXX in XX/XX/XXXX. She stated that if I paid the balance in full the entry on my credit report would be deleted and it would be like it was never there. I paid the balance in full on XX/XX/XXXX. To date, the entry has NOT been deleted from credit report as promised. I emailed the associate about it on XX/XX/XXXX and I have not received a response. They lied to me in order to collect the debt which a violation of the FDCPA, for which I will take legal action against them and XXXX. I would highly recommend the CFPB take a closer look at this debt collection company. Their practices are abusive and unethical.
10/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • CA
  • 93033
Web Older American, Servicemember
I was sent a bill by this company, that I knew I did not owe. It was for an ambulance bill, that I know was finally paid by both Insurance companies after awhile. Continued threats and arrest if we did not pay when we had already supplied proof of payment by insurance. Would not let up and reported on my Credit reports as a negative. I had to finally sue in Federal Court in XXXX XXXX, and received a default judgement because the collection company never answered any correspondence from my attorney 's or from the Court. Now unable to collect judgement since they hide behind closed locked doors and say they have never been served with court documents.
05/04/2016 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 90036
Web
I have asked Fidelity Creditor Service to validate a collection they are reporting on my credit reports on XXXX/XXXX/XXXX, XXXX/XXXX/XXXX and XXXX/XXXX/XXXX and they have failed to provide anything that would support the fact that they are attempting to collect interest on a debt without an agreement or contract. Nor have they supplied anything other than a statement on XXXX of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and it is important to me.
03/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91606
Web
In previous responses ( XXXX, XXXX, XXXX ), the company ( FIDELITY CREDITORS SVC ) did not provide me with the requested documents. I am exercising my right under the Fair Credit Reporting Act, Section 609, to request information regarding an item that is listed on my consumer credit report : As per Section 609, I am entitled to see the source of the information, which is the original contract that contains my signature. FIDELITY CREDITORS SVC did NOT provide me a HIPAA release that releases my medical information to them, therefore by providing such information they are in VIOLATION of my HIPAA rights. I encourage a response from you expeditiously.
07/23/2023 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90019
Web
The original amount was allegedly from the XXXX XXXX, it's from XXXX of XXXX and was originally {$1100.00}. I did not owe this money and due to the age of the account the amount was disputed and successfully removed from my XXXX credit report in XX/XX/XXXX. The creditor, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, CA XXXX ( XXXX ) XXXX responded by fraudulently increasing the amount to {$3300.00} and changing the origination date to XX/XX/XXXX. I have attempted to have this removed, attempted to contact the company directly without success. This money was not owed by me to begin with and has had a significant impact on my credit, as well as my life.
05/22/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89012
Web
My credit report shows the amount owe for the collection company the amount of {$490.00} with original amount {$340.00}. I was told they could not settle the payment but instead I needed to pay {$580.00} in order to have it paid in full and removed from my credit report. After giving rude communication I asked to speak to supervisor who then proceeded to tell me if I was looking for a discount I want not going to get one and theres nothing they can do. I paid the {$580.00} without any problem but was denied to pay the amount my credit report was stating which was {$490.00} I overpaid because Fidelity said it was a must I had to. Not cool
08/16/2022 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92501
Web
The date the collection was opened XX/XX/XXXX. Original amount : {$2200.00} Interest : {$1000.00} Total as of XX/XX/XXXX : {$3200.00} Account number : XXXX The collection company has accused me of receiving a check from my insurance to pay my XXXX and claim that I never sent it to the XXXX XXXX XXXX back on XXXX XXXX. I called my insurance and they were not aware of any check. I then asked the collection company for the check account number so my insurance could pull it up and they failed to give it to me. I dont recognize this account and the clinic never reached out to collect any money. I would like this deleted from my account.
05/13/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 132XX
Web
Collection opened XX/XX/2020 Account type Collection Department / Agency / Attorney this is not a personal account. this is a credit card merchant. I opened a business account with them and this is not personal account and when I tried to cancel my account they told me if you did not pay {$560.00} we are going to XXXX up your credit and I told them this not a personal account this is a business account and they just kept telling me we used you SSN and this is going to effect your credit score. I called them several times to let them know this is not right. I reported to XXXX and dispute it but still on my credit report.
10/24/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 91104
Web
I was contacted by letter by Fidelity Creditor Service. They had purchased a purported debt from XXXX XXXX XXXX ( {$59.00}, XXXX XX/XX/XXXX ), which I had disputed with XXXX ( which charged an improper copay for a XXXX XXXX, which is 100 % covered by insurance under the Affordable Care Act ), receiving no response from XXXX. The letter from XXXX gave me a deadline of XXXX XXXX, XXXX, to dispute the debt. I disputed the debt in writing on XXXX XXXX, XXXX. Nonetheless, XXXX reported the disputed debt to the credit reporting agencies on XXXX XXXX, XXXX, negatively affecting my XXXX XXXX. Reference # : XXXX acct # : XXXX
08/25/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 94598
Web
Fidelity Creditors has not done the required due diligence in collecting valid notarized documents from their client business XXXX XXXX to assure and prove a claimed debt collection belongs to me and provide accurate information to the credit bureaus. Thus Fidelity Creditors is guilty and libel of defamation and harassment towards me by using fraudulent documents to negatively impact my credit report. Also, Fidelity Creditors is sharing my personal information with other people and businesses without my permission and have thus compromised the security of my identity and put my personal well-being at risk.
08/25/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 94598
Web
Fidelity Creditors has not done the required due diligence in collecting valid notarized documents from their client business XXXX XXXX to assure and prove a claimed debt collection belongs to me and provide accurate information to the credit bureaus. Thus Fidelity Creditors is guilty and libel of defamation and harassment towards me by using fraudulent documents to negatively impact my credit report. Also, Fidelity Creditors is sharing my personal information with other people and businesses without my permission and have thus compromised the security of my identity and put my personal well-being at risk.
02/03/2022 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91356
Web
I am a victim of identity theft .This collection are aware that these accounts are result of identity theft because i have provided my FTC affidavit, my police report. Fidelity XXXX XXXX XXXXXXXX I never had any services with XXXX XXXX XXXX I have provided my fraud package and never got a response and they keep verifying this fraud to the credit bureaus. I sent my police report and my FTC affidavit that i received from the Federal Trade Commission Certified mail copies enclosed and havent heard back from this agencies. They have caused me great damage and embarrassment also with emotional distress.
09/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 770XX
Web
Based on the TFDCPA : Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State.I like to build this case on the collection company in hand because they do n't have the right to collect any debt in the State of Texas. They have sent me a packet XXXX/XXXX/2016 trying to collect in my state without the proper legal document require to collect in the state of Texas.
11/12/2020 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91606
Web
On XXXX XXXX, 2020 FIDELITY CREDITORS SVC add a derogatory mark on my credit report per XXXX, XXXX. Upon further research, this account was transferred /sold and I am no longer responsible for it. Debtor*s creditors did not verify this collection. Also there was no written form of communication, contract or signature for this account debt at all.A bill without signature does not validate the debt and anybody can send a bill and say it is mine. According to the FCRA ( Collection agency name ) has violated my rights as a consumer and I requesting legal action to remove this account immediately.
08/16/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30039
Web Older American
XXXX XXXX is a indivivual and has hired a debt collection agency to try and get {$5000.00} from my business and the individuals who work at this business. My auto shop performed some repairs on XXXX 's vehicle for {$810.00} and now has hired Fidelity Information Corporation to collect {$5000.00} from us. No individual can hire a collection company. How can this company try and do this and on what grounds. Its litigation and illegal for this company to do this under the Fair Debt Collection Practices Act. This company has committed many fraudulent acts as you can read all over the XXXX.
09/24/2021 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • AL
  • 35405
Web
I called Fidelity crd several times stating that the time they are charging me for I was no longer a resident in this area they reported I left without notifying the landlord that's wasn't true I return key and remove myself from property because my lease was up and I never agreed to another lease agreement for the year and months she is reporting me for .Me and my children was living in a XXXX XXXX XXXX at XXXX XXXX XXXX at the dates she is referring to I have text messages saying I paid her what I owe for the month of XXXX, XXXX, and XXXX and then we removed ourself from property
10/30/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • GA
  • 30034
Web
On or about XX/XX/2016 I contacted the XXXX CRA requesting verifiable information of several negative events that are being reported on my credit file with this organization. The CRA never addressed my concerns in the letter and I would like these items deleted from my file immediately. The CRA are violating my rights pursuant to " 15 U.S. Code 1681g - Disclosures to consumers requires CRA 's to disclose the sources of information regarding the negative events that are being reported by your agency upon request by the consumer. '' Please see attached correspondence from XX/XX/2016.
12/09/2019 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 22407
Web
Item was disputed on Credit Report since XX/XX/2019. The item is not my account. I do have an account with this credit and I haven't open an account with this credit. I have asked the credit bureaus to investigate the item and company and the credit bureau will not provide written documentation or proof of a contract to me to proved that I have an account or open an account or have association with one of the company 's associated businesses. I have contacted the company and the account is a business account. I do not have a business or a business account with this company.
11/15/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • NV
  • 89030
Web Servicemember
A mortgage lending company pulled my credit on XX/XX/2018. I reviewed my credit report and found several errors and several accounts that do not belong to me. On XX/XX/2018 I submitted a credit dispute to XXXX XXXX, XXXX. In the credit dispute, I described the errors with my credit report and asked the credit bureau ( XXXX ) to remove the accounts from my file. On XX/XX/2018 I received a reply from XXXX stating they received a certification that the information is accurate. But they have not provided me with any documentation or other evidence to support their claim.
09/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 902XX
Web
i had to use XXXX that belongs to City XXXX they sent me a bill with a wrong information. i asked them to submit it to my health insurance and double check the bill. instead of submitting the claim to health insurance they submitted it to collection agency. collection agency never contacted me and just reported the illegal debt to my XXXX account and damaged by perfect credit score. i contacted people from debt collection agency and informed them that there was no debt. they informed me they would check everything and get back to me. after that they disappeared.
10/25/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 367XX
Web Servicemember
I ordered a money card reading machine for my business the machine did not work and I mailed it back with permission from company. I did not even used the card reading Machine and the collection company that is now trying to collect debt, I dont have a contract with them. And collections increase every month. Please help me to get this off. I dont owe them anything and this was suppose to be set up as a business account. I never ever used the machine because it was broken and I never had money deposit to my account using their machine because I returned it.
04/20/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CT
  • 068XX
Web
Our landlord fraudulently placed a delinquent rent charge on mine and my husbands credit report. Fidelity Credit Corp placed the charge and will not call us back. We are extremely frustrated that someone can just place whatever they want on our credit. We have a court order to pay our rent to the court, and our landlord retaliated. He did threaten to do what he did if we paid the court, and I have all supporting documentation that we are up to date. Here is a link to our court case : XXXX XXXX XXXX XXXX I am happy to provide any further information needed
04/03/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 923XX
Web
I got a phone call from the collection company Fidelity the lady was extremely rude when I educated her I didnt live at the property for at least a year the bill there calling about. She didnt give me an option to dispute it. I never received any notification even though I informed them I didnt live at the service address over 1 year. There was no room to talk to the rep before I disconnected the call. One day it showed up on my credit out of nowhere. This company has zero intentions to try to get a resolution for the consumer like me just the company.
01/09/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • XXXXX
Web
On XXXX, I discovered that Fidelty Creditor Service had placed an collection on my credit report. I called to find out who they are and what I owed for. Was told it was for a dental account. The manager XXXX XXXX called me a XXXX, a liar and a deadbeat that does not pay my bills. He refused to escalate this to his superior and provide me proof of debt. I tried to explain that I never recieved a call or any mail correspondence from this company. His response was we have a bad address you know about it now so pay your debt.
02/03/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93551
Web
XXXX XXXX placed a collection of X amount on my Credit Report without any notice of my rights to dispute. The information provided claims that I opened an account with " XXXX XXXX XXXX '' on XX/XX/2017. This doesn't add up because at the time of my XXXX I was going for my XXXX clearly before my daughter was born inXX/XX/2017. After XXXX XXXX, I never got check-ups. I tried resolving this issue with the number listed and I was put on hold for several minutes before they hung up on me. No callbacks or response ever since.
03/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75068
Web
Fidelity Creditor Service contact XXXX I contact them again because they response was that my ex partner settled this debt but they wont remove from my credit because I need to pay them also. First of all I asked them from details of the debt and they wont provide me with it. They said they have a lease with my signature on it for this rental when clearly my ex partner was the only one on this lease. So if she had settled the debt why is it on my credit still. It shouldnt be on my credit at all in the first place.
08/03/2022 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 93001
Web
I have multiple collections reporting on my credit report for the same creditor, they are various amounts, but they have already been paid and the collection agency is refusing to remove them from my credit report and correct the incorrect information. I have sent them proof of payment multiple times and they have done nothing to resolve this issue Amounts paid were {$2600.00}, {$760.00}, {$360.00} since they were paid so long ago I am only able to pull the cancelled check for the {$360.00} from my online banking
02/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91206
Web
I checked my credit report when purchasing a vehicle, that is when I realized I am a victim of identity theft. I filed a report with the F.T.C and my local police department. I send all documents to the C.R.A and Fidelity Creditor Service. The Account Opened is Fidelity Creditor Service Account Number : XXXX Date Opened : XX/XX/2018 Balance : {$1400.00}. I have never opened an account with them, I am a victim of identity theft and I need this resolved and removed from my name and credit bureaus.
01/19/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35806
Web
In XX/XX/XXXX, i signed a lease with sunlake at edgewater apartments. I received a derogatory mark on my XXXX credit report, stating that a collections account has been opened in the amount of {$6000.00} on XX/XX/XXXX. I know for this cant be correct, and i have to address it immediately. I did n't receive any mail indicating this or a verbal phone call. I would like for action to be taken to get this negative mark removed from all my credit reports and or set up arrangement to pay debt off.
04/18/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • OK
  • 730XX
Web
Fidelity Information C XXXX XXXX XXXX XXXX. XXXX, CA XXXX Was placed in collections by this company. Received NO notice or any other information about this debt or any action concerning it. Doing this without notification is a violation of law. If they can place it on my credit report, they obviously have enough info to locate me. This is an invalid debt from an apartment complex in which I never lived. Have tried to contact them via phone, but have refused to discuss the mater.
07/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • FL
  • 33351
Web
I purchased a computer motherboard from XXXX XXXX in 2010. The company was giving me the run around & did not provide any means for me to contact them by phone so I feared that it may have been a scam. The item I ordered was not delivered so I contacted my credit card company & did a charge back. Soon after that, the item I ordered finally arrived at my door. I refused the package & asked the deliver person to send it back. They received their item back & are still charging me for it.
03/17/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92227
Web
I have never done any business with any company that goes by Fidelity Creditors Services or any affiliated company nor taken out any type of loan. The alleged debt they are charging me is over 9 years old and has been bought and resold many times over. Fidelity Creditors continues to charge me interest although they have failed time and time again to provide me or signed contract/s and/or evidence of loan/s or financial services they claim they have rendered to me Please help!!!
06/03/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 43209
Web
Some rented an apartment using my information. Spoke with the property in question and the agency seeking to collect this debt. Based on the information given I was not in that apartment on XX/XX/2015 but was at work Im Connecticut. This debt keeps accruing interests. I have disputed this account numerous times and even offered to pay 25-50 % just the get this off my credit file. They are asking me to settle for 80 %. I have no business dealings with this company.
09/07/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 10453
Web
This debt collector engaged in abusive, deceptive and unfair practices of the FDCPA which prohibits. They furnish this account that we didnt agree upon and I didn't sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it, more so they didnt follow the proper 5 step validation procedure which makes this unfair practices. According to FDCPA Im entitled to {$1000.00} per violation and clearly they violated my rights.
11/03/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90249
Web
Debt Collection agency is reporting to Consumer Reporting past the 7 year limit. A debt validation letter was sent, Collections agencies response was an itemized debt statement with no indication that the debt was valid or belongs to me. Please remove this debt collection from all 3 bureaus. per FCRA debts must be 100 percent accurate of reporting agency is subject to penalties up to {$1000.00} per violation and losses incurred by false information.
12/07/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70816
Web Servicemember
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXCorporation Thats the link to their business. They are closed down and have done this to many others. This is not a debt I am aware of and every month it increases by {$1.00} or {$27.00} its very random. I try to dispute but nothing ever happens.
11/18/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 731XX
Web Servicemember
I have not done business with this company, i have not signed any papers with them, nor do i owe them any money. These results are incorrect and need to be removed immediately. Ive asked them for documentation i.e., documents with my signature, and validation that they can collect any debt based on this no response. Ive also disputed this with the bureaus and they reported that the debt has been verified but thats not true! Please help
03/15/2021 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • MS
  • 395XX
Web
i sent FIDELITY CAPITAL HOLDINGS , INC. DBA FIDELITY INFORMATION CORPORATION letters on XX/XX/2021 to their main office and corporate office about the alleged debts of {$50.00} and XXXX $ dollars that i dont owe.i sent them certified mail for my records and i have attached copies below of the letters that i sent. the information needs to be delete from my credit reports asap cause its causing me financial harm from achieving credit.
03/30/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • CA
  • 957XX
Web
I moved out of my apartment in XX/XX/2018 and they told me if I pay them rent for the month they will be good. I left. Never got a notice or anything they promise me my deposit and they took all XXXX XXXX the XXXX $ for rent and then they hit my credit without NO KNOWLEDGE OF ANYTHING. I called numerous times been hung up on left on hold and told horrible things. This is not fair and is harassment. I do not owe these peoples money
10/03/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92130
Web
I keep receiving letters from a collection company called Fidelity Creditor Service that I is not mine. Their mailing address is : XXXX XXXX XXXX, XXXX, CA XXXX, amount of bill is {$490.00}, account number is XXXX. I have asked them to provide an evidence that is bill is mine but the have not done so. I would like to assure this bill which does not belong to me, does not show on my credit report. Best regards, XXXX XXXX XXXX
08/08/2023 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70126
Web Servicemember
I was never aware of the collection. Never received any information. I contacted the original office they stated it was a mistake. I contacted the collection agency in XXXX and explained that they needed to verify the this. They never responded or removed the collection. I sent a debt validation letter certified mail in XXXX. They still have not responded. They are still reporting. After I asked them to stop until verified.
12/18/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 90017
Web
In Accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights 15 USC 1681 Section 602 states I have the right to privacy 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish account without my written instructions 15 USC1666B : A creditor may not treat payment on a credit card account under an open end consumer credit plan as late for purpose
11/27/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19320
Web
I filed a lawsuit against my landlord, I moved out due to the harrassment and was told to do so by my lawyer, I then found that the brokerage company claimed I owed money and reported it on my credit, I was never informed that I owed anything in writing, I paid rent up until I moved I do not owe anything, if I do I would like proof something in writing and I would like to see the charges and what they are for exactly
08/03/2023 No
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91768
Web
I only found that that I am in collections from " FIDELITY CREDITOR SERVICE '' due to my credit report. I have never received a call, letter or any sort of communication from this company. on my credit report, it shows that they have started a collection back in XX/XX/XXXX which a have no recollection of and no proof for validation of the money owed of {$2000.00}. I wound appreciate to resolve this matter.
02/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90012
Web
I had moved out to overseas on XX/XX/2015 permanantly but I would like to dispute the negative items on my credit report because they are not mine. I used to live in XXXX most of the time and I was living in XXXX for a short period of time. I feel like my room mate had stolen my information. 1.XXXX XXXX XXXX XXXX is not mine I have no idea who that creditor is and how that apprears on my credit report
12/31/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 92604
Web
I was involved in an no fault XXXX accident, substantiated minor injuries resulted me going to the hospital. I was assigned a Representative for XXXX XXXX whom I spoken to several times in the past and was informed that all medical bills will be paid thorough XXXX XXXX. I shared that information with all the parties involved with the accident and yet it is still on my credit report. Doctors XXXX service.
02/07/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 76108
Web
XXXX XXXX sold my debt I owed them to XXXX XXXX XXXX XXXX XXXX is still showing a debt owed to them as well as XXXX XXXX XXXX showing a debt. Both are reporting on my credit report. So now if/when I apply for any type of loan or credit it looks as if I owe 2 different companies an unpaid debt, when in actuality its only XXXX XXXX XXXX that I owe the debt to since XXXX XXXX no longer owns this debt.
05/29/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • CA
  • 91803
Web
There are XXXX accounts on my credit report that show open and in collections. The XXXX accounts were included in the Bankruptcy Chapter XXXX filed XX/XX/XXXX. The United States Bankruptcy Court granted a discharge in XX/XX/XXXX.I have filed a dispute XX/XX/XXXX with XXXX in regards to have the XXXX accounts debt removed from my credit report. As of today, it still shows on my credit report.
05/19/2022 No
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 11236
Web
The company claims its 100 % money back guarantee if the product doesnt work. They refused to give me back my money even thought I went through the proper steps. The lady was rude and unhelpful, refused to put me in touch with anyone. I distributed it with my XXXX card, it was XXXX to be exact. XXXX granted me back my money. Still not sure how they were able to put it on my credit.
05/29/2021 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77039
Web
Sent a Debt Verification Letter to Fidelity Creditor Services on XX/XX/2021. They responded with an Invoice that does not verify any debt belonging to me. I'm asking for documentation verifying I accepted that debt. I have never lived in XXXX XXXX where the debt originates per the credit report. Please provide verification of this debt owed or remove from my credit report.
03/09/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 10032
Web
I was attempting to obtain a line of credit at XXXX XXXX and was denied, after going over my report. I've noticed a collection account that was open XX/XX/2019 reporting on my consumer report from Fidelity Creditor Services. Fidelity Creditor Services is alleging I owe their company a debit of XXXX. Ive requested for Fidelity to stop all reporting and validate debit.
01/03/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91607
Web
I was contacted by Fidelity Creditor Services in the week of XX/XX/XXXX about a debt from XX/XX/2013 from XXXX, the amount is {$520.00} and I have XXXX never got a mail or letter or anything from XXXX before. Fidelity Creditor Services has reported the debt to my credit without obtaining verification or validation and they are trying to collect the money from me.
01/11/2018 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90291
Web
I phoned XXXX XXXX ( XXXX ) XXXX on X/X/17 to pay off an outstanding medical bill of {$1100.00}. The person onn the phone said there was an additional {$740.00} in interest that they added to the bill. The person I spoke with used harassing language, yelled at me and said they would not allow me to pay the bill and terminated the call.
12/12/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CO
  • 80138
Web Servicemember
XXXX sent my name to collections with Fidelity Information, but I do not owe her money. I was not a party to the lease and do not owe her. She has said on numerous occasions that she is aware, but wants to be paid anyway. I 'm in the middle of buying a home and this has put a halt to my purchase. I want her criminally prosecuted.
07/10/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60637
Web Servicemember
I was renting a home in the block of XXXX XXXX XXXX in XXXX we came to and agreement to vacate the property l did and l have the letter from the court stating XXXX balance and the creditor is the landlord and he wont take the judgement off and he is not holding up his end of agreement and l have the documentation.
09/10/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • XXXXX
Web
I do not know these accounts. These are hard to understand why they are appearing in my credit file without any identification and has a lot of missing information. I demand an investigation as to who is using my name and my information and using it to get services that will turn out in collections in the future.
12/06/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MD
  • 212XX
Web
In accordance with the Fair Credit Reporting Act, [ FIDELITY INFORMATION CORPERATION XXXX ] has violated my rights. 15 U.S.C 1681 section 602 A states I have the right to privacy. 15 U.S.C 1681 604 A Section 2 states a consumer reporting agency can not furnish an account without my written instructions
08/23/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92336
Web
Another instance of a second party trying to collect debt from me when I had in no way applied or used credit from these people, being a victim of past identity theft has made these random credit lines pop up on my credit report and results in hostile phone calls attempting to collect debt I dont owe
05/17/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 90250
Web
So I am being sued for XXXX $ dollars for XXXX XXXX XXXX . Saying I owe all that mon ey. Fidelity Creditors h ave been contacting my work and my cellphone saying I will be sued for this balance. I told them I do not have the money to pay for that. They said if i do n't pay they will sue me.
04/06/2022 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92504
Web
THEY ARE VIOLATING MY RIGHTS ATTEMPTING TO COLLECT A DEBT THAT IS NOT MINE. ACCORDING TO : 15 U.S.C 1681 SECTION 602. STATES I HAVE THE RIGHT TO PRIVACY 15 U.S.C 1681 SECTION 604 A SECTION 2. IT ALSO STATES A CONSUMER REPORTING AGENCY CAN NOT FURNISH AN ACCOUNT WITHOUT MY WRITTEN INSTRUCTIONS
04/07/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TN
  • 37160
Web
I 've attempted several times through phone calls, letters, and emails - even the XXXX - to verify this debt that Financial Services claims I owe. However, they have never responded, not even to the XXXX. This is no verification - which I am entitled to - that this is a valid debt.
06/06/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91423
Web
I recently checked my Credit Report and noticed Fidelity Creditor Serv. listed on my report. I do not have any prior business relationships with this company. Please communicate by usps mail only no phone calls. I am requesting that this be deleted from my Credit Report right away.
08/31/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90280
Web
collection agency has called repeatedly to collect a debt that is not mine. the agent has threatened to come to my place of employment to collect should i not provide payment immediately. at times has left voicemails identifying themselves as a 'goverment agency ' or court clerk.
03/20/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • CA
  • 902XX
Web
XXXX XXXX XXXX XXXX SOLD A FALSE DEBT TO XXXX XXXX XXXX FOR {$9100.00} IN XX/XX/2018. THEY ARE TRYING TO COLLECT A DEBT THAT WAS RELEASED BY A MOTION TO DISMISS COURT CASE. I'VE ASKED THEM TO PROVE THE DEBT MANY TIMES AND THEY JUST SEND ME NOTICES OR JUST CHANGE THE AMOUNT DUE.
10/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • LA
  • 70810
Web
I lived with an XXXX ex for like 2 weeks at an apartment. He XXXX XXXX the last time and I left. I was never on the lease or signed or anything like that. The apartment people have sold my info to a company that refuse to validate the debt and refuse to remove it off my report.
11/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98007
Web
Old landlord is attempting to collect a debt from 2014 for missed rent. After moving out, all deposit money was returned. Landlord took us to small claims court. Judge gave a judgement and the judgement was paid for. Landlord continues to attempt to collect a false debt.
06/22/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • GA
  • 31405
Web Servicemember
I filed bankruptcy XXXX of 2016 this debt was included in my bankruptcy and I have called and called only to be told that they have received my paperwork and to give them 8 weeks to resolve the issue and here we are over a year later and still has not been fixed!
04/13/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KS
  • 661XX
Web
Company has failed to deliver notice of debt in writing and have called multiple times to get information regarding debt. Further, if this account is mine, the information they report is inaccurate as i have never owed a debt of XXXX to any rental company.
01/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30058
Web
INACCURATE AMOUNT OF DEBT. VERIFICATION WAS SENT FOR MY WIFE AND I. AND WAS REMOVED FROM HER CREDIT HOWEVER, THEY ARE STILL TRYING TO COLLECT THE INCORRECT AMOUNT DEBT FOR THIS HOME AFTER WE PARTED WAYS DUE TO CONTINUOUS LIES AND BOGUS PAPERWORK.
02/17/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91606
Web
I never had a record with this authority/leaser. I attempted to get in touch with you a few times and request verification of possession however you neglected to send me the important documentation to demonstrate that I actually own this record.
03/19/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OK
  • 73071
Web
I have received threatening calls from a collection agency about an apartment I moved out of on good terms. I did not get a letter or email explaining what I owed or how to resolve the matter. Over the past few months the amount has gone up
03/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 92324
Web
Fidelity service opened on XX/XX/2022 amount XXXX filed federal trade commission report Company has not resolved this matter. XXXX opened XX/XX/2022 amount XXXX filed federal trade commission report company has not resolved issue.
09/09/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90275
Web
Multiple collection accounts with no validation provided from the original creditor showing that this account is valid. disputed with credit bureaus directly and no response with proof of validation received Accounts are not valid
11/15/2023 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • CA
  • 91786
Web
called company they really spoke mean and threating to me, this was filled originally XX/XX/2018 its been 5 years, and they just refreshed this collection to collect again the name on judgement is XXXX XXXX that is not my name.
01/03/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30349
Web
This account is appearing as a credit line and it is not a credit line. The research I 'm doing shows that it might be a judgement. This should n't be appearing as a debt. There was no line of credit given to me or anyone.
01/28/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92394
Web
A collection was placed on my credit without notification of debts origin, an itemized bill describing charges for this debt and has greatly impacted my XXXX XXXX. This account is attempting to collect a fraudulent debt
08/13/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90020
Web
I have not supplied proof under the doctrine of estopper by silence, Engelhardt v Gravens ( mo ) 281 SW 715,719, 1 presume that no proof of the alleged debt, nor therefore any such debt, in fact therefore exists.
12/20/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92019
Web Servicemember
It came to my attention that XXXX XXXX XXXX reported in my credit report that I owed them {$330.00} with account # XXXX as of XXXX/XXXX/XXXX. I do not owe and have no knowledge and any contract with XXXX exist.
08/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 95823
Web
Account Name : FIDELITY CREDITOR SERV ( Original Creditor : XXXX XXXX XXXX XXXX ) Account Number : XXXX Date Opened : XX/XX/2018 Balance : XXXX Reason : Identity theft Please remove it from my credit report.
03/04/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91748
Web
The City of XXXX charged had a balance due of {$77.00} but Fidelity Credit service charged me over a XXXX % penalty for using them as a debt collection service for a total of {$100.00}.
11/22/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OK
  • 73071
Web
On XX/XX/2017, I paid The XXXX XXXX in XXXX, OK in full of {$770.00}. The XXXX XXXX never reported it to FIDELITY CREDITORS SVC. Its still on my credit report that I still owe them.
10/02/2019 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TN
  • 37221
Web
This debt was for work done for a company I no longer work for. The company is responsible for any outstanding debt. I have no financial obligation for this debt.
04/26/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • NY
  • 11003
Web
I have filed a dispute in regards to the incorrect items on my credit report it has been more then 30 days and i haven`t received any investigation results.
06/26/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30314
Web
A collection agency is reporting a debt on my credit report that does not belong to me. I have disputed it, but they will not take it off of my report.
08/01/2020 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 661XX
Web Servicemember
The collection is not my own. I never got the bill for hospital. And the social is it not correct. The date is XX/XX/2015. Amount is {$610.00}.
09/14/2019 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • XXXXX
Web
Sent debt validation letter and haven't received what was asked only received a bill. sent this letter a few times I hope I can get some help.
05/20/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77039
Web
I sent 2 debt verification letters XXXX 2021 allowed over 30 days for a response and the Fidelity XXXX never sent verification of this debt.
04/23/2019 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91711
Web
This company is charging for things that are not suppose to be on my credit report do not know this company or the company it represents.
08/04/2021 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91335
Web
Account name XXXX XXXX XXXX Account number XXXX Original creditor XXXX XXXX XXXX/XXXX XXXX THIS ACCOUNT IS A FRAUDULENT ACCOUNT.
11/17/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92203
Web
On XXXX XXXX, 2020, FIDELITY CREDITORS SVC add a collection on my credit report per XX/XX/XXXX and XX/XX/XXXX.
07/06/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90002
Web
This is incorrect and not mine, I've told them for several years now FIDELITY CREDITORS SVC Account # XXXX
07/05/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92618
Web
Fidelity Information Corp is reporting to XXXX an account that is not mine as a result of ID theft.
01/25/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NC
  • 28144
Web
The defendants used my XXXX XXXX XXXX as commerce properly to make money with.Thats fraud.
11/21/2019 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33563
Web
THIS COMPANY HAS AN ACCOUNT ON MY CREDIT REPORT THAT IS NOT MINE/INACCURATE.
10/03/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 299XX
Web
Fidelity information corp {$2200.00} XX/XX/XXXX I disputed on XX/XX/XXXX
02/02/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Called outside of 8am-9pm
  • CA
  • 90032
Web
Collector called before XXXX at XXXX and than repeatedly called after.
06/15/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 91748
Web
They are reporting an extremely ridiculous amount that i do not owe.
08/22/2019 No
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • XXXXX
Web
Fraudulent account opened in my name.
01/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 95926
Web
I DONT RECOGIZE ACCOUNT
01/09/2024 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19143
Web
12/18/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 90402
Web
12/06/2023 No
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 33016
Phone
12/04/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 32819
Web
11/18/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 45601
Web
10/17/2023 No
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 90305
Web
10/13/2023 No
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NH
  • 03820
Web
07/12/2023 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76002
Web
06/24/2023 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • PA
  • 15203
Web
06/24/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 90265
Web
05/14/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92882
Web
05/08/2023 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91316
Web
03/29/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75104
Web
03/23/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92882
Web
02/24/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 787XX
Web
02/17/2023 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • OR
  • 97086
Phone
01/26/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 76006
Web
01/19/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91205
Web
01/08/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91344
Web
12/16/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30032
Web Servicemember
12/10/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92630
Web
11/02/2022 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91942
Web Servicemember
10/04/2022 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77019
Web
09/08/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92395
Web
09/06/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90044
Web
09/01/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33413
Web
08/29/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TN
  • 38125
Web
08/25/2022 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91360
Web
08/21/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91316
Web
08/16/2022 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77318
Phone
08/07/2022 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37128
Web
06/30/2022 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30324
Web
05/18/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 90802
Web
05/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 90056
Web
05/12/2022 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92504
Phone
01/14/2022 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 93535
Web
12/08/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98507
Web
11/30/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90016
Web
11/20/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NJ
  • 07675
Web
11/05/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NJ
  • 07675
Web
11/05/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • OK
  • 73170
Web
11/03/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91504
Web
11/02/2021 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92374
Web
11/01/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 93536
Web
10/23/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91501
Web
10/22/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91406
Web
10/20/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60506
Phone
10/17/2021 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32210
Web
09/30/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90250
Postal mail
09/11/2021 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90250
Postal mail
08/25/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 45229
Web
08/12/2021 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 905XX
Web
06/04/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 631XX
Web
05/19/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92374
Web
05/04/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46268
Web
03/31/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60643
Phone
03/12/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48127
Web
03/05/2021 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 91711
Web
03/04/2021 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93550
Web
03/04/2021 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93550
Web
02/26/2021 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90503
Web
12/12/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75482
Web
11/24/2020 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 91607
Web
10/23/2020 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
Phone
09/11/2020 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78570
Web
08/27/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91768
Web
08/11/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75001
Web
08/07/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NH
  • 03103
Web
07/06/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93536
Web
07/02/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OH
  • 44721
Web
06/20/2020 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91030
Web
06/17/2020 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 80239
Referral
05/22/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 80239
Postal mail
05/01/2020 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29301
Fax
04/22/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92308
Web
04/20/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OK
  • 74048
Phone
04/03/2020 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NJ
  • 08853
Web Servicemember
03/27/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • FL
  • 33168
Web
03/13/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30009
Web
03/03/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92675
Web
03/01/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91202
Web
02/22/2020 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33647
Web
01/08/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 10016
Web
01/07/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98684
Web
12/04/2019 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91768
Web
12/04/2019 No
  • Mortgage
  • Other type of mortgage
  • Closing on a mortgage
  • CA
  • 91364
Web
11/05/2019 No
  • Debt collection
  • Mortgage debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 94122
Web
11/03/2019 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92626
Web
10/30/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90275
Web
10/03/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92410
Web
09/24/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 90014
Web
09/18/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 34786
Web
09/12/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92582
Web
09/10/2019 No
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91210
Web
08/31/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92609
Web
08/18/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MS
  • 39120
Web
08/01/2019 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90706
Web
07/19/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 32808
Web
07/18/2019 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 94806
Web
06/24/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78634
Web
06/24/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78634
Web
06/21/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91384
Web
04/30/2019 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 91708
Phone
04/08/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92376
Web
04/05/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93065
Web
03/01/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90505
Web
02/22/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33615
Web
01/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PA
  • 15212
Web
11/30/2018 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90712
Fax
10/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91352
Web
09/11/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91306
Web
08/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92562
Postal mail
08/19/2018 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92782
Web
08/14/2018 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 15227
Web
07/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91367
Web
07/05/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CA
  • 90027
Web
06/27/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32304
Web
05/31/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77003
Web
05/31/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 22313
Web
05/29/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 93311
Web
05/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 94020
Postal mail
04/03/2018 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76708
Web
03/14/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91205
Web
03/03/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32164
Web
02/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 90241
Web
02/06/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • WI
  • 53952
Web
02/01/2018 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90049
Web
01/25/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CA
  • 90409
Web
01/04/2018 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91307
Web
12/24/2017 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37923
Web
11/30/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33592
Web
11/30/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92806
Web
11/24/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33131
Web
11/19/2017 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 90003
Web
09/01/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CA
  • 91335
Web
08/14/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85340
Web
08/08/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92408
Phone
07/29/2017 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KY
  • 40216
Web
07/18/2017 No
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92240
Web
07/04/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90740
Web
06/12/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91605
Web
06/07/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76022
Web
05/26/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85302
Web
04/05/2017 No
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • NC
  • 27302
Postal mail
04/04/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33025
Web
03/29/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90292
Web
03/23/2017 No
  • Credit reporting
  • Credit reporting company's investigation
  • Investigation took too long
  • CA
  • 91403
Web
03/08/2017 No
  • Debt collection
  • Credit card
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 91504
Web
02/23/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 93430
Postal mail
01/19/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 93430
Postal mail Older American
01/18/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MI
  • 48034
Web
12/23/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NV
  • 89101
Web
12/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TN
  • 37716
Web
12/12/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92595
Phone Older American, Servicemember
11/21/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91739
Web
11/02/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 92592
Phone
10/01/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 91606
Web
09/29/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • DE
  • 19709
Web
09/29/2016 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 92782
Referral
09/20/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 92399
Web
08/17/2016 Yes
  • Debt collection
  • Auto
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 91762
Web
08/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 92506
Referral
08/04/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 91354
Web
08/03/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • CA
  • 90309
Web
07/25/2016 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 91024
Phone
06/15/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NM
  • 87107
Phone Older American, Servicemember
06/07/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91364
Web
05/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OK
  • 74432
Phone
05/11/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NY
  • 10026
Web
05/10/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • 22101
Web
05/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75216
Web
04/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 95336
Web
04/08/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92014
Web
03/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90266
Web
03/07/2016 Yes
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • CA
  • 90706
Web
02/17/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 92501
Web
12/23/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 90032
Postal mail Older American
12/06/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IA
  • 50265
Web
11/24/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AZ
  • 85143
Web
11/20/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 91042
Web
11/07/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91335
Web
11/05/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78664
Web Servicemember
10/20/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 22150
Web
08/31/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90049
Phone
08/21/2015 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • GA
  • 30605
Web
07/22/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92557
Web
06/30/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • PA
  • 19050
Web
05/23/2015 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91401
Web
05/06/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78717
Web
04/30/2015 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted me instead of my attorney
  • CA
  • 92647
Web Older American, Servicemember
04/27/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • 22207
Web
03/25/2015 No
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • 91355
Web
03/20/2015 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • ME
  • 04605
Web
03/13/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • 91104
Web Older American
02/11/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Indicated committed crime not paying
  • PA
  • 15221
Web
02/10/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89179
Web
02/04/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 95051
Web
02/04/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 93436
Web Servicemember
01/21/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • MT
  • 59050
Web
01/15/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91790
Web
01/08/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • FL
  • 33413
Web
01/03/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 93309
Web
12/29/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30252
Web
12/11/2014 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • CA
  • 92612
Web
11/26/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75060
Web
11/18/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91945
Phone Servicemember
10/23/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 92111
Web
10/01/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 91001
Web
09/19/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92557
Web
09/16/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30350
Web
09/09/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • CA
  • 95123
Web
09/08/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92056
Web
09/02/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KY
  • 40214
Phone
08/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92336
Web Older American
08/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 32206
Phone
08/05/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NY
  • 14624
Web
08/04/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91011
Phone
07/15/2014 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30093
Web
07/07/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 77365
Web
06/30/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 77433
Web
06/22/2014 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90278
Web
06/21/2014 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me instead of my attorney
  • CA
  • 91754
Web
06/02/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 95616
Web
05/21/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • NH
  • 03222
Web
05/16/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • CA
  • 92340
Referral
05/09/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98668
Web
05/01/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AZ
  • 85304
Web
04/24/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 75098
Web
04/18/2014 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90077
Referral
04/03/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • OH
  • 44054
Web Servicemember
04/01/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 95377
Web Older American
03/30/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91723
Web
03/26/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33604
Web
03/26/2014 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91750
Web
03/24/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92620
Web
03/21/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 90049
Phone
03/20/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • CA
  • 93311
Web Servicemember
02/27/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92620
Web
02/24/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90064
Web
01/31/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90265
Phone Servicemember
01/30/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • FL
  • 33682
Web
01/30/2014 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 93438
Postal mail
01/21/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33139
Postal mail
01/15/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33594
Referral
12/27/2013 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 94604
Web
11/13/2013 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90745
Web
11/07/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NJ
  • 07960
Web
10/30/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91791
Phone
10/12/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 93536
Web
09/13/2013 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91401
Web
09/07/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • FL
  • 33993
Web
08/15/2013 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MN
  • 55021
Phone
08/15/2013 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 22701
Web
08/14/2013 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NJ
  • 07836
Web
08/14/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MI
  • 48864
Web Older American
07/29/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NY
  • 13642
Web
07/16/2013 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90755
Web
07/16/2013 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90755
Web