Family Choice Financial, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/27/2021 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Struggling to pay your loan
  • LA
  • 70634
Web
I have a loan with family choice financial. My loan comes due the XXXX of the month and my husbands loan comes due on the XXXX. They called my phone 11 times as well as calling my work 3 times. They also called my husband 26 times and apparently went to my house twice. This was all just today. I am not even a month past due yet. I was unable to pay on time but when they finally got ahold of us they said if I didnt pay them by tomorrow morning they were going to file legal action against me. I was unreachable because I was at work. I didnt find out about them coming to my house until I got home. Calling a total of 40 times plus two house visits all in one day is well past excessive. It is harassment. I do not always pay my loan on time but I have never skipped a payment. It is wrong to treat customers that actually try to keep up that way.
07/14/2023 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TN
  • 38016
Web
A representative from this company ( XXXX XXXX ) contacted my brothers girlfriend on XX/XX/23 via a XXXX message. This representative sent a message to XXXX XXXX, who is not a reference or a family member, and asked that XXXX XXXX would have me contact XXXX XXXX at XXXX. A simple XXXX search brings up Family Choice Financial, the loan company, and now my estranged family members and acquaintances know that I have a loan through this company.
08/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MS
  • 39503
Web
12/15/2017 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Struggling to pay your loan
  • MS
  • 38821
Web