EZCORP, INC. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
09/30/2016	Yes	Consumer Loan Pawn loan	Lender sold the property	WI 54956	Web
Took out a loan on XXXX XXXX 2016, in which I made monthly payments regularly. My first payment was 2 weeks late, after that, a payment was made by the XXXX of each month. XXXX, I contacted the XXXX EZ Pawn store, requesting information on my account, asking what are the guidelines, regarding when merchandise would be put in the case to sell. I asked the employee to check my acct, & if I could not make it in, if I needed to get there by XXXX, to make the XXXX payment. I was told, I have 60 days. I had sent someone else in 3 times prior to make a monthly payment, she was asked, " Do you have a driver 's license? '' She said no, can I confirm the dollar amount, to bring the account current? She was told, we need your id. She left due to not having the ID. On XXXX XXXX, I then went to the store, driving 2 hours to take care of the payment myself. When I got there, I told the girl I was making my payment & wanted to know the payoff Balance. She started stammering and said, ughhhh, we recently went to a 30 day loan, that they were verbally telling people, that she could not take my payment. I said I want to speak to your manager, you ca n't change a policy on a loan verbally, and not inform the consumer in writing. I was paying {$30.00}, for the monthly interest, which would put me at 30 days. The Manager reinforced, this is the new way we are changing over to, that I needed to pay 3 months worth of interest, and I noticed my merchandise, was already sitting in their display case to sell, for another to purchase! I said, I have {$30.00}, take my XXXX worth of merchandise, you gave me a {$140.00} loan for, out of your case, this payment would of been made last month, had your employee not told me, I did not have to make a payment for 60 days. There is no way to see this data, via computer, make a payment by Web, and they only accept cash payments, is what I was told prior. I could not make a payment via phone, can only come to the store. I upset as ever, mentioned why would I have to pay for 3 months in order for him to get my merchandise out of the case, being one month behind, due to their mis informed guidance ... and he mumbled, we 'll 2 months. I again told him here is my monthly {$30.00} interest payment, he said I ca n't take it. I 'm furious at this fraudulent practice, my merchandise should not have been in the case for purchase! I left the store stating I was taking this to the attorney general! I then wrote a long email to their customer service department, on XXXX XXXX. I stated I required a phone call by XXXX, or I was getting an attorney involved, due to fraudulent operations. I got a phone call from a XXXX XXXX, who was so mean leaving a message, I had to register to message 10 times to make out the number to contact. 3 calls from a XXXX, which everytI me, left a temporary number at one of the stores he was visiting for a couple hours. I work a 50 work week. I can only call after I 'm done working, never being able to reach this manager. Just keep calling managers at XXXX different stores, with no help, but to email this XXXX. Yesterday, I took it a step further, contacting their parent company with the same forwarding email, to the EZCORP financial investors, president, I have heard nothing back from. I then after work today contacted the last store number he gave me complaining to that store manager, how can you do business this way. It 's 12 days later, my merchandise is probably sold by now, & I 'm livid at the thought. There was no XXXX mail reminder nor have I ever gotten a call regarding my merchandise. I would not be contacting the store and making monthly regular payments, If my intention were to not keep my Diamond, XXXX, yg pendant, w/ yg. Please help me, Thank You in advance, Sincerely, XXXX XXXX
09/27/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WI 53083	Web
On XXXX XXXX, XXXX, my father, step-mother, aunt, and friend were contacted by XXXX XXXX. She disclosed that she was looking for me regarding a federal investigation. She used the word federal investigation and claimed it was very important that she talk to me. I never received a call from XXXX but called her back as requested. She insisted that I lived in XXXX or had moved back to XXXX from XXXX because she had received a tip that I was living in XXXX. I 've never lived anywhere but XXXX. She then went on to tell my that I was being investigated for writing a bad check to EZ Money Loans on XXXX/XXXX/XXXX, which I did not have a recollection of. She became irritated and suggested that I was n't cooperating which is false ; I was trying to obtain the information on the debt she was referring to but she could n't give me an account number or any further detail. She said that if I did n't comply a report would be filled in XXXX to take me in to custody for writing a worthless check under statute XXXX and also my car would be red flagged so that the police would know I have an active warrant. She said that I would be jailed for 25-29 days until I could see a judge. To comply I would need to send {$2800.00} to EZ Money by XXXX that day. I was XXXX as I did not want to be arrested for a debt that I could n't confirm at that moment that I owed. She was very hard to talk due to the threats of issuing a warrant for me. I asked that she send me a verification of debt before I sent any money and also asked for her information and company she worked for. She claimed she was self-employed however throughout the call the background noise was that of a call center. A debt verfication was emailed to me but it did n't appear to be official or anything I wanted to use to send money too. I am unemployed, which I told her, and did n't have the money to send her so I asked if they would be willing to negotiate in which she said no, that if I did not pay by XXXX I would be arrested. I asked for some time to think about everything and she advised I could call her back but if she did n't hear from me she would issue the criminal court report. I was terrified as I am a single mom with no family in the area and was worried about my daughter if I was arrested. After doing some online research as well as talking to a friend in law enforcement I found that this debt practice is illegal and was advised to send no money whatsoever. I never returned her call and I was not arrested however the stress and emotions this caused me was absolutely unwarranted. Nobody deserves to be threatened and I feel bad for the people who may send money out of fear. I also believe it was unlawful to contact my family and friends and to disclose any information to them regarding this manner, especially when using the words 'federal investigation. ' Through my research, I found that XXXX aka EZ Money was ordered to pay XXXX for illegal debt practices, which they continue to do! They clearly do not feel or care that they need to follow the law when collecting debt. This practice scared me to the point that my XXXX XXXX XXXX came on full force for the rest of the day and days to follow. This company needs to be stopped and held accountable for their illegal antics.
10/04/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	UT 84601	Web
I received a call from a person named XXXX XXXX from the XXXX XXXX XXXX contacting me on an aggraved complain filed against me and need to speak to me to get both sides of the story and to document before case is issue for prosecution. If I did n't call back it will be documented non-compliant and forward to county for prosecution. I called back and spoke with XXXX XXXX, she said she was from the Investigations pre-trial division of XXXX, stated I would be prosecuted today and taken to XXXX in XXXX County if I did not resolve this matter outside of court. Placed me on hold, came back and said she needed to fill out a stop prosecution form and needed to ask me some questions. She asked if I had ever been prosecuted for writing fradulant checks, I stated no. She asked if I or my spouse had anything in our record indicating such behavior, I said no. She asked if i was on probation, I stated no. She then asked for the names and contact numbers to XXXX individuals who would speak on my behalf to attest I was a person of moral character. I provided my step father 's information and my sisters. She asked who XXXX XXXX was, I replied my aunt. She asked me to confirmed I still lived at my home address and I said yes. She confirmed the last XXXX digits of my social. She then placed me on hold, came back and stated the review board had agreed I could resolve this matter outside of court. Gave me this number to the attorney who handles this : XXXX, then asked If I new what XXXX was. That I needed to solve this matter within 2 hours or I would be arrested today and taken to XXXX county XXXX from 21 to 45 days before I could see the judge to plea my case. Said I needed to pay {$1100.00} via XXXX. At this point I felt very scared and unconfortable she continued to threaten me, asking me if I understood I will go to XXXX today unless this matter was resolved. I XXXX their number and online it stated it was an unsafe number. The number I contancted her was XXXX. I then googled EZloan and a page on the Consumber Bureau came up stating EZcorp had lost a sue from CFPB due to unlawful debt collecting practices. I told the lady on the phone I was not comfortable making any payments via XXXX, she said Okay then Good luck. You 're going to Jail. I then contacted theCFPB who read me the EZcorp case and explained that the phone call I had received was not okay and that the way I was being threaten was not okay and advised me that If i wanted I can file a complaint against them and explain what happend. I am scared, these people know where I live, the lady threaten me multiple times. I 'm scared to go home, I have small kids and now they have more contact information to more family members. I understand it was not legal for them to tell me that, it does not take the fear away. Please help.
01/11/2017	Yes	Payday loan	Can't contact lender	TX 78046	Web
In XXXX XXXX and I got a payday loan for a {$100.00} but I lost my job and I could pay back the loan. Last year in XXXX XXXX I got a call from my brother that his wife got a call asking for me that I needed to get in contact which I did. It was a collector calling to collect bui did n't have the money so I agreed on a payment plan of {$150.00} two payments. I Gave the first payment but could n't afford to pay the second payment a month later I got a call to settle for {$69.00} and I did n't and was suppose to receive paper work but didnt. And then yesterday I got a call from my brother telling me that a private investigator looking for me and just when he was about to hang up they told him that there was a warrant for my arrest for 2 counts of felony fraud. He never gave me a name but he provided me with the number and I called right away and got a recording for private investigator XXXX XXXX and I left a voicemail. I called today XXXX XXXX, XXXX in the morning and got a recording for a private investigator XXXX and left another voicemail. 10 minutes later I get a call back from private investigator XXXX returning the call from the message that I left. She was informing me that she was calling on behalf of Ezmoney payday loans and that they filed 2 counts of fraud and that at 1 warrants where going out for my arrest and that I needed to a total amount of {$1300.00} through a XXXX before XXXX today so that it could be settled and the warrant could be dropped or else police officers would pick me up where ever I was and take me to jail and I would have to go in front of a judge and get 120 days in jail and gett a fine of {$3500.00} and that 's including court fees. I informed her that I didnt have that kind of money and I wanted to know what I could do considering that I never received a letter or any notice and also because I am a single mother of XXXX. And all she could say that I needed to play that amount and make arrangements for my kids because I was going to get picked up and hung up. My concern is that I asked her how she got my brothers number and she told me that I had him down as an emergency contact but I informed her that before I even spoke toy brother yesterday I did n't have his number because my number lives out of state and that I had to leave a voicemail for two different people only to get a call back from a third person if I was calling the same number. But what alarmed me is that she was asking me for a money order for an amount over {$1000.00} in a XXXX. I know I spoke to my father and he said he did hear of some scam. I did n't send any money but my concern is that she told me I was going to get arrest today by XXXX since I told her that I was going to send that money since its money I do n't have.
07/25/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	TX 75115	Web
The call was left on my moms answering service stating my moms name telling her to have me call this phone number. My mom called me, I was on my way to work, she told me that a lady called and left a message stating that if I did n't contact them they will be issuing a warrant for my arrest upsetting her. I called the number a soon as she gave it to me so I can find out what is going on a lady answered stated that it an investigation company representing EZ Corp she stated that I took out a loan and refused to pay it back, I explained to her that I had lost my job during the time I had the loan with them. The told me that if I gave them {$190.00} right then and there they would drop the case against me, I made it to work with this person still on the phone. I asked her They could let me make the payments in installments she said no I had to pay them a {$1000.00} by XXXX. I explained to her that I had just made it to work and I did n't have that kind of money on me. I asked her she please give a week to try to come up with money she said no because they sent me out three letters. I explained to her I did n't receive any letters from EZ Corp. She told me that I closed my bank account and that was trying to avoid paying back the loan, I explained to her I did n't close my bank account the bank it closed because it was in overdraft too long because I lost my job.I asked her why do I have to pay so much money back when the was like {$500.00} she said because of the interest, I said ok can you please me give a week to try and come up with the money she said I had to pay the money right now this same day XXXX talked with her about this matter. I had to leave my job ten minutes later after arriving, because she had me so upset threating me with the police. She stated that I will be picked up at my home and that larceny by check charges will be filed against me. I begged and pleaded with this person to work with me since this was our first point of contact since pay loan was taken out. I asked her if she can get the company to work with so I can pay them back, she threatening me about the police coming to my house arresting me. She told me that the corporation did n't want to work with me they really want to lock me up. She will give no info on loan other than it defaulted at my bank. I asked her where should I send the money if I 'm able to borrow it, she stated she did n't have that information to call her back when I get the money. no later than XXXX or they filing a warrant.
11/09/2018	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OH 45251	Web
I was contacted yesterday ( XX/XX/XXXX ) by XXXX XXXX XXXX from phone number XXXX. I did not answer my phone and a voice mail was left. It was a prerecorded message stating it was XXXX XXXX XXXX calling about a personal matter for XXXX XXXX ( me ) I needed to return their phone call or have my attorney contact them immediately at phone number XXXX. I called the number back and a Mr. XXXX XXXX answered the phone. He already knew who I was based on my phone number ( so he stated ). He asked if I was XXXX XXXX and I stated yes. He stated he was calling about an XXXX online payday loan I had taken out in XXXX and my case was currently in the legal processing department where they were getting ready to file a legal judgement against me for none payment. He asked if I had taken out the loan, and I responded I have no idea it was 4 years ago, but I do not recall ever taken out an online payday loan. He then proceeded to tell me I had 90 days to bring the account current or I would face legal action. I told him I was driving and could not provide my account infromation. I would have to call him when I got settled. He aggreed and said this was fine. I then began to research the phone numbers and found other complaints online about phone # XXXX. I then began to research the company XXXX. I found it was owned and opperated out of Texas by a parent copany named EZCOPR whom the CFpB had taken action against in XXXX and the company was ordered to repay thouasnds of consumers and stop any and all colleciton activity including 3rd pary debt collection. I then began to research the collection company XXXX XXXX XXXX and the only company I was able to find being " dept collector '' was XXXX XXXX XXXX out of XXXX, MO. I contacted the company using the number listed ( XXXX ). I spoke to a man claiming to be the owner XXXX XXXX XXXX. The individual stated he had recieved several calls over the past month from individuals who had been contacted by XXXX XXXX of XXXX XXXX XXXX and he had no one working there by that name. He stated he even recived a letter from the Missouri Attorney General about unfair debt practices. He stated he runs a repo company and that is the only debt collection he condcuts. He appoligized to me. Over the course of the night I recived robo calls from XXXX XXXX XXXX from the following numbers leaving voice mails from either XXXX XXXX or the automated system stating they needed to discuss an important matter with me. XXXX XXXX XXXX XXXX XXXX
12/05/2017	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	NY 142XX	Web
I took out a payday loan in XX/XX/XXXXXXXX for {$440.00} from EZ Corp. In XXXX XXXX Iowa. This is n't the first call that I have received from this shady collection company. They claimed that their name is XXXX Investigations and that there is a pending criminal case being held against me, and that I will have a warrant issued against me and they will come to my work or home and pick me up and process me at the police station. they also called my XXXX year old grandmother and used the same scare tactic on her about me, she called me very upset and concerned. I called this company back and they said that my balance was {$2000.00} with attorney and court fees. I told them I would try to take care of this even though it was included in my chapter XXXX bankruptcy in XX/XX/XXXX. They said they would contact whoever to see if they could get the charges dropped and get me into a repayment arrangement. They came back with {$790.00} which is still way higher than what I actually owe, they said I have until the end of today to pay that amount or the charges were going to be pursued further. when I notified the woman that I could not afford that amount. and i told her that the call was being recorded she became irate and combative and hung up on me. She also gave me an address of XXXX XXXX XXXX XXXX XXXX Texas XXXX I 'm not sure if that is a good address or not of if she gave me a bogus address. She said her name was XXXX XXXX and the phone number she gave me was XXXX. I believe she now blocked my phone number from calling her because I can no longer reach her and it goes right to voicemail. I contacted the original creditor which appears to be out of business now, which is no surprise if this is how they handle business, but it had a voicemail to leave messages and they said that I will get a call back within 7 business days. When they call me back I will find out exactly who they placed my debt with and the Real name and contact information to the company that is harassing me and my family members. Once i told her i was filing complaints with several offices she said do what you need to and hung up. i said i would pay what i owed if she did n't use these tactics but once i told her everything was recorded she refused everything. She continued to hang up on me.
02/15/2016	Yes	Payday loan	Can't contact lender	TX 76513	Web
Just got another call from a " XXXX XXXX '' from an UNAVAILABLE phone #, who said he was a XXXX XXXX Process Server trying to let me know he was coming to my work and/or my home to serve me a subpoena. He said the party that wants me in court is EZCorp and to call them at XXXX to stop it. I told him I had never heard of someone getting a heads up call for a subpoena and asked if he actually worked XXXX and he said yes. Well, I called the # and got a " XXXX XXXX '' with verification who said this was for a lawsuit from a loan they say I got on XXXX XXXX, 2010 ( I did not get XXXX then, possibly a year to 6 months before but I know for sure I did not get XXXX during that time or since that time. Either way they said they were in contact with a list of people as references, My father, my brother, to name a few, to get this handled and have been unsuccessful. I was transferred to a female named XXXX and then back over to a XXXX. He was giving me my person information including last XXXX of social and my entire drivers license #. I told him I did n't recognize EZCorp as a loan, and especially on that date. And he tried to say I was lying because someone went in there with my ID and got the loan and now I supposedly owe thousands and they are going to have my drivers license suspended and he repeated my actual drivers license # off to me. I told him I did n't think they were legit and I was not paying for something I did n't sign up for. He said he would see me in court so I hung up. I did n't even think to tell him that the State of Texas statue of limitations on debt is 4 years, which this would be past then for sure. This is n't the first time I have heard of this from EZCorp people telling me this and I keep telling them to send me proof and they tell me to quit playing games and that they know what " I did ''. Even still, I google searched this found the CFPB reached a settlement with them for saying these same types of statements. I would have thought with the settlement, they would stop but it is still continuing. I also was n't contacted to sign up on the plaintiffs with CFPB so why would this EZCorp still be contacting me?
02/09/2017	Yes	Payday loan	Charged bank acct wrong day or amt	WI 53208	Web
I was charged {$89.00} over the actual first month payment I agreed to which was no more than {$38.00} in month of XXXX for loan amount {$320.00}. The payment was a total no more than {$120.00} for the third month and beyond month. I went to my personal bank and stopped payment on the amount taken out of my checking account XXXX/XXXX/2017. I was n't aware until XXXX/XXXX/2017 when I attempted to withdraw money to pay the rent. On XXXX/XXXX/2017 at XXXX XXXX I was contacted and was told to agree by XXXX XXXX this day to pay an amount of no more than {$110.00} dollars. The morning of XXXX/XXXX/2017, the company 's representative did not have my file ready and asked for the last XXXX numbers of my social security number. I find that suspicious by reason of the person asked my name first, before I gave my last XXXX digits stated they could not find my file right away after transferred to different department. I added that because if that company were professional, they should be organized in business and legality. The person admitted someone referred to as a sales department had, " messed my loan agreement up, but there was nothing to be done about that '' The representative stated that I said I got paid biweekly XXXX and XXXX, before that statement clearly stated by them that I said I specified monthly. I had to state that I said monthly the XXXX and the XXXX, in fear of the company reentering the facts before myself proof that I was schemed. The loan company came with the lower amount of no more than {$110.00} or I would be reported to their collections department. It 's XXXX XXXX right now and they are expecting a call by XXXX XXXX The person that primarily forwarded the loan asked for my debit pin. The second amount payment would have been no more than {$76.00}. I 've changed my pin since for financial security, plus they added charges of wiring fee of {$20.00} printed in the letter. I think the company got angry with me possibly because they tried to take another amount out illegally after the first time using my old pin.
07/06/2017	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	CO 802XX	Web
I was notified by XXXX XXXX onXX/XX/XXXXregarding an alleged debt. I have reasons to believe I do not owe this debt becausethis debt was paid in full. Upon talking to the representative, she had asked if I have been served with court papers, which I have not. When the representative advised the debt they are collecting for, EZ Corp, I explained to her that the debt for EZ Corp was paid in full back on XX/XX/XXXX. The representative stated that they do not show it on their end and it has gone to several collections with failed attempts. When I tried to explain to rep that I have a letter, proving debt paid in full, and where I can send the information, she then got very rude and hung up the phone call on me. I called back on XX/XX/XXXX, and spoke with a different rep, which he did n't provide his name and refused to give it. I asked him for their contact information to send correspondence and he said no need to send since they show the debt paid in full. I asked for a copy of Satisfaction of Judgement, and he proceeded to state, they do not provide that. I asked again for their contact information such as, address, fax number and email address. He only provided the email address, XXXX. When I asked for a third time for their address, he proceeded to say just send any correspondence to the email and hung up the phone call. I have contacted EZ Corp back in XX/XX/XXXX, when I recieved collection calls from a different collection agency. I filed a complaint regarding collections on a paid debt on XX/XX/XXXX and XX/XX/XXXX. I did receive a letter from both complaints. ( Attachment ) I also tried reaching out to the XXXX XXXX XXXX, who I paid the debt with and their number is disconnected. I also tried doing an internet search on the company, to get contact information but was unsuccessful.
11/24/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	MS 39213	Web
I receiced a payday loan in XXXX and I called them to try to set a payment plan to pay the XXXX. I can't remember the results but they started calling and telling I was going to jail so I ceased all communication. In XXXX I was trying find a actual loan company to get help on a down payment and the website had me input my info which directed to multiple websites but I never received a loan and in XXXX I started receiving calls from different collection agencies saying I defaulted on a loan for {$1200.00} or more that I received in XXXX which defaulted in XXXX thay kept telling me I was being sued I told them to mail me the documents or email them to me the agent became hostile and hung up on me. On XX/XX/XXXX XXXX XXXX from XXXX contacted me about Ezcorp and I told her I didn't receive an installment loan in XXXX the only loan I received was XXXX payday loan in XXXX even though the collection attempts was outside of the limitations of being sued out of good faith I made an arrangement to pay XXXX in XXXX installments of XXXX with the final payment payed on XX/XX/XXXX and I just called XXXX XX/XX/XXXX to see why XXXX still being called the phone number XXXX is no longer in service. In XXXX of XXXX the phone XXXX has been calling I've ignored this number until today XX/XX/XXXX and when I answered the number it directed me to call XXXX XXXX now I can't reach the number that I just dialed XXXX minutes ago in which they said the company name so fast and I told them to send me documents stating a got a loan in XXXX they hung up and I called back they hung up again and now the numbers are no longer in service Ezcorp XXXX to be held responsible this is going to be ongoing situation and the companies that are calling are using there name.
01/11/2020	Yes	Payday loan, title loan, or personal loan Pawn loan	Property was sold	NV XXXXX	Web	Servicemember
I went to the XXXX XXXX XXXX in XXXX XXXX, AZ on XXXX XXXX. I was not aware that they were owned by EZ Pawn. I went in and took out loans on some 4 rings and a flute. I was told that I would have 90 day loans on these. I specifically asked to take out loans and not sell that I wanted to come back to get them. When I went back to try to extend some of the loans, the manager became very rude to me and told me that she was going to " trespass '' me out of the store and that she did not know that they were " not supposed to do business with me '' after I had filed a complaint with the CFPB on EZ Pawn. Once again, I was not aware that they were owned by the same corporation. XXXX XXXX was the area manager for XXXX XXXX and XXXX XXXX XXXX XXXX, AZ shop. I was very upset about this. What is also upsetting is the fact that she tried to tell me that the loan was only for 30 days and not 90 days. Another employee told me that this was wrong and that the loans by AZ law are for 90 days. I went back to extend the platinum ring. I had the money with me and they told it was not worth much and did not take my money at that time. I have now lost every piece of jewelry with this store and my flute. This was worth thousands of dollars. I do not think it is fair to let someone take out loans, mislead them on the terms and conditions of to the loans, obtain the property, and then accuse the person of trespassing and try to accuse them of committing a crime of trespassing when they try to pick up their items. This could be considered " theft by deception '' on the part of the pawn shop.
04/25/2017	Yes	Debt collection Payday loan debt	Communication tactics Called before 8am or after 9pm	CO 80234	Web
on XXXX / XXXX / 2017 I received a message saying that i was to be served and that the company had made multiple attempts to server me and this was my last opportunity and that if I were not home it would be viewed as refusal to accept.I have never been notified of this debt being turned over to collections before. I Was home all day the next day and no one showed up. Call ed my county clerk and no case was found using the case number the company had provided. Within this first message was a phone number to call if I wanted to settle out of court. On XXXX / XXXX / 2017 I called number that was in message and spoke with an XXXX XXXX . XXXX XXXX explained that the debt was from a previous payday loan I had taken out. He then further went on to ask if i wanted to settle this now before it became a public matter. I told XXXX XXXX I would call him back on XXXX / XXXX / 2017 if I were able to make funds available. XXXX XXXX called me on XXXX / XXXX / 2017 at XXXX XXXX , XXXX / XXXX / 2017 XXXX XXXX , XXXX / XXXX / 2017 at XXXX XXXX , XXXX / XXXX / 2017 at XXXX XXXX . I then called XXXX XXXX back and told him that I did not have the funds together now. I also asked him for information regarding his company and he said he would be able to give me all that after we had made arrangements. So even as of now I do not know what company he is with only that his number is XXXX
05/19/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	CO 80003	Web
on XXXX I RECEIVED A CALL FROM XXXX AT XXXX XXXX . A MESSAGE WAS LEFT STATING THAT I NEEDED TO CALL BACK TO RESOLVE A MATTER OR ELSE MY CASE WOULD BE FORWARDED FOR PROSECUTION AND I WOULD BE ARRESTED. I RETURNED THE CALL AT XXXX XXXX AND SPOKE WITH XXXX . SHE SAID THEY WERE A PRIVATE AGENCY WORKING FOR A LAW FIRM, ANSWERED THE PHONE AT OFFICE OF INVESTIGATIONS. SHE REFUSED TO PROVIDE THE NAME OF THEIR AGENCY OR THEIR ADDRESS. SHE SAID IF I DID N'T PAY A {$700.00} DEBT TODAY THAT THEY WERE FORWARDING MY CASE FOR PROSECUTION AND I WOULD BE ARRESTED AND BASED ON COLORADO LAW I WOULD BE SERVING 3 t o 5 YEARS IN JAIL PLUS A {$5000.00} FINE. I CALLED BACK MULTIPLE TIMES TO GET A STATEMENT SENT TO ME AND TO GET THE NAME AND ADDRESS OF THEIR COMPANY. I WAS HUNG UP ON, FORWARDED TO A GENERIC OUTGOING VOICE MAIL, OR PUT ON HOLD FOR OVE R 20 MIN UTES UNTIL I HUNG UP AND CALLED BACK. WHEN I ASKED FOR THE ADDRESS I WAS TOLD " NO '' AND TO HAVE A GOOD REST OF MY LIFE. '' THEY HAVE CALLED SEVERAL MEMBERS OF MY FAMILY ALSO TELLING THEM THAT I WILL BE ARRESTED FOR BANK FRAUD IF I DO N'T PAY THE DEBT IMMEDIATELY.
10/21/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 77459	Web
The debt, a payday loan, was discharged in XX/XX/XXXX in a chapter XXXX bankruptcy filing. The lady on the phone said that she was trying to head off the company filing a suit for collection in court. She called at XXXX on Friday, XX/XX/XXXX from XXXX and said she was with EZ Corp. This is approximately the 3rd collection call from since discharge in XX/XX/XXXX that I have answered the phone and the person said they were from EZ Corp. Each time this has happened they were reminded of the XX/XX/XXXX Bankruptcy filing, so they are not ignorant that they should not be contacting me about this ever. They are illegally operating outside of the bankruptcy law and bringing up debts that they can not legally collect on. They are stalking me, and collecting my personal information to harass me. I have changed my cell phone number since XX/XX/XXXX and although the number is registered on the Federal DO NOT CALL list, they apparently ignore those laws too and call. This makes me feel very unsafe and I feel like they would try to physically harm me by trying to continually locate me. Please STOP these people.
09/29/2015	Yes	Payday loan	Charged fees or interest I didn't expect	TX 783XX	Web
The interest is 782 % they already in one month took {$290.00} with only XXXX to my loan principle. I borrowed XXXX However. the issue is that I was given false information on the payment amount. I was told that my payment was going to be {$100.00} each of my pay period in which I agreed. But in reality ONLY the first payment was going to be {$100.00} and all the ones were going to increase to {$190.00} each pay period. Which is totally insane! I would have rejected the loan if they would have given me that info in the very beginning! I do not have any paper documentation because I saved the email XXXX XXXX had first sent with all the information and It has disappeared from my box. But I am willing to swear under oath that he had sent me the information indicating the payments of {$100.00} NOT {$190.00}. XXXX became very verbally hostile when I questioned their false tactics. He then added more fee 's to my balance for asking him to take out the remaining XXXX on the next pay period. ( I had to borrow the money from family members so I can get out of this terrible situation. )
08/01/2015	No	Payday loan	Can't contact lender	TN 38138	Web
I took out a payday loan in 2012, I lost my job shortly thereafter and they kept charging my bank account. I eventually closed my account and paid the overdraft fees of approximately {$140.00}. I have moved a couple times since then due to my fiancee 's work and and my family is receiving threatening calls from a lady who states she is issuing a felony warrant for my arrest due to non-payment. I contacted her yesterday, as per I was a XXXX, and told her she is in violation of the FDCPA and to stop contacting my family. She said she will contact whoever she wants and in XXXX hours there will be a felony warrant issued for my arrest. Her name is XXXX XXXX, with XXXX, XXXX and XXXX out of XXXX, her phone number is ( XXXX ) XXXX. She has given third party information to my sister in XXXX, my mother in XXXX, and is contacting my sister 's husband on his cell phone.I asked her to cease and desist all verbal communications and to contact me via email, she became irate and started yelling and screaming that she 's coming for me. I was at work, so I just hung up.
05/14/2018	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	TX 76148	Web
Yes i have paid this debt 2 times to two different company 's and they keep selling my information to different company and now there is a company calling saying that they are suing me and going to serve me ppw to go to court i have receipts showing i have paid this debt. The original creditor EZ-MONEY is no longer a United States company. So I cant get a hold of them anymore. The company that keeps calling me with a robo call and putting me on hold is from different number and names they say they are a courier service that wants me to tell them where i work to deliver me paperwork or to call this other number I call them and they are rude and want me to give them cc information. I refuse and they hang up on me. XXXX that's the number the caller id says XXXX XXXX The last time they called the caller id said XXXX same ppl and told me same thing. I have informed them that I paid it and offered to sent them the receipt and they refuse to accept it. Please help me they are calling about 8 times a week.
02/15/2022	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 78758	Web
Received three calls about a debt from 2014 that I already settled. Voicemail implying a threat of litigation. Agent with collection agency immediately started being condescending. On second call, another agent named XXXX XXXX introduced himself only as XXXX and refused to provide his full name, or state he was collecting a debt. XXXX XXXX proceeded to read off my name, social security number, and date of birth quite loudly and without verifying who I was and Id like the max punishment for that move, if there is one. He doubled down and said he do my bank account number next, all in the combative tone of a child playing video games. His supervisor XXXX backed him up and called me several names and was generally argumentative. Youre a scammer. Whoever these people are, they have no business having access to peoples information. There isnt a professional adult in the building. They call from ( XXXX ) XXXX and ( XXXX ) XXXX. Yall need to find them before I do.
08/28/2015	Yes	Payday loan	Received a loan I didn't apply for	TX 78412	Web
I have had a loan with TX EZ Money for several months now and as of XXXX XXXX, 2015 I was informed that they were going out of business and my account would no longer be accruing interest I would just be responsible for the principal. Today I called in to make a payment as scheduled and I was informed by XXXX, an employee, that she was going to refer me to another payday lender so I could apply for another loan to have my loan with TX EZ Money paid in full. I told her I was not interested in applying for another loan with another lender and that I would continue to pay my loan on my regularly scheduled day. After 45 minutes I received a call from XXXX XXXX payday loan asking me to go in and fill out paperwork and take all the required documents to apply for a new loan. I do not believe that this is a fair practice. I am no way obligated to try and get another payday loan from anyone and they shared my information with others without my permission.
05/16/2016	Yes	Payday loan	Can't contact lender	UT 843XX	Web	Servicemember
I received a letter of Loan Forgiveness from EZCORP for a loan that was taken out in 2012. This loan was included in a Chapter XXXX Bankruptcy. I have received several calls from them and collectors trying to still collect on this loan. I have advised them on several occasions that this loan had been discharged on the ChXXXX Bankruptcy. They assured me that it was n't them that was trying to contact me on this loan. Now I receive a XXXX for this loan. The problem is that this information is supplied to the IRS as additional income. This would be correct if it was a loan that I defaulted on and did n't include in the Bankruptcy. Now the IRS is showing that I have an increase in my income by {$1900.00}. This is incorrect. What are my rights and options to get this taken care of? I have tried to contact EZCORP in regards to this, but I can not get through on their phone lines. I even asked them to contact my attorney but they never did.
09/01/2016	Yes	Payday loan	Can't contact lender	TX 75044	Web
A company called XXXX XXXX keeps calling " No Caller ID '' but once left a number of XXXX, the cuss at me and per the voicemail states " This XXXX is over '' and keep using false names such as a sheriff, a detective and the same lady keeps calling changing her name. The first time she used XXXX XXXX. She keeps stating she is picking up for warrants and I have no warrants. She states she will be at my house within the hour and they do n't show. Her scare tactics are very uncomfortable that she is acting as a legal community servant. I am contacting a lawyer to try and stop the harassment. They have also called my job which I am not sure how they got the number and release information about this matter to coworkers about my financial debt. They have not mailed me anything or emailed me documentation but still call every other day harassing me as well as my mothers cell phone.
05/24/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CO 80204	Web
I received a phone call this morning from a " XXXX XXXX '' with XXXX about a debt I supposedly have with EZ Money. When he called and tried to verify who I was, they had the wrong SSN, employment information, and flat out refused to verify the validity of the debt stating that it was not his concern or responsibility. He also refused to give me any contact information other than his name and company he was with. The only information he provided was an estimated date of when the loan was taken out and who it was with. When speaking to him, he threatened criminal charges and possibly jail.When trying to verify the debt, he became very agitated and loud- he began yelling at me. I advised him to serve me and cease all phone communication with me or any of my references they XXXX have contact information for. Shortly after, he called my mom and would only provide a phone number.
11/25/2015	No	Debt collection Payday loan	Taking/threatening an illegal action Sued w/o proper notification of suit	FL 344XX	Web
EZ Money Loans had a person by the name of XXXX XXXX call my wifes phone. Said he was a state attorney for XXXX XXXX texas. i called the XXXX XXXX district attorney and asked if he worked for them as a state attorney and he does not. he said there are XXXX felony charges being pushed against me and also a failure to appear. said i would be expedited from my home to texas and imprisoned. this person was trying to extort money from me off a payday loan in which i lost my job and could not pay it back. the loan was taken out when my account was active and working. he said their company tried XXXX times to charge the account and it was sent back as insufficient funds and the XXXX time it was sent back because the bank closed the account. he threatened my pregnant wife to have me pulled from my home and put in prison over a {$600.00} payday loan from XXXX 2013.
10/05/2015	Yes	Consumer Loan Installment loan	Taking out the loan or lease	FL 32725	Web
I was offered a loan for XXXX dollars but in order to receive the loan I they said they would deposit some funds into my account and I would have to send the money back to them through money gram to see if I would pay it back. This happened XXXX and I did not want to continue with this practice but they kept adding more money into the account. Later found out that the money that was deposited was claims against other bills that I have already paid that were being returned by the bank to my account. This led to chain reaction to other debts being in default because of this scam! Now when I reported to the bank about the claims they said they would reverse them and my account would be in the negative and my debt payments would also have to be paid. I am out XXXX dollars x XXXX the number used by the scammer is XXXX
07/07/2017	No	Debt collection Other debt	Communication tactics Frequent or repeated calls	NV 89107	Web
I took out some loans against EZ Pawn. I was told a couple of months ago that I had paid over 23,000 in interest to them. They would repeatedly text me and call me. I was very ill in the hospital and hooked up to XXXX 's when they would call me and tell me that I had " better get down there '' to make payments to them. I had to send a friend down to make payments to them. I would pay them and mail in money orders and cashiers checks to them and tell them which loans to extend only to have the dropped anyway. I am very upset that I paid so much in interest to wind up with nothing. I would not have paid them this much money had I not been pressured so much. I am very upset about their tactics. I feel that this has been a no-win situation and feel very stupid and a a big sucker.
10/14/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 77095	Web
i got a automated call today XXXX/XXXX/XXXX from number XXXX & followed up with a call from XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX i have no knowledge of this account and i have informed the agency that i have been a victim of identity theft, i did ot make any payday loans. i need copy of contract signed, iD presented, Store Location, video surveillance E.T.C. this is an ID theft, i have not collected any such Loans & i want this collection and threats of lawsuit to stop now.. this is the first call & first time i am hearing about this, claimed it was an account from XXXX, this is XXXX 5 years later. i am 100 % sure this is not my account and i need organization to close the account and delete records from my credit. Thanks
12/23/2015	Yes	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	CO 80221	Web
I was contacted by a company XXXX XXXX XXXX on a payday loan. They said I had committed a crime and would be put in jail if I did n't immediately provide them with money. They said it was a misdemeanor offense and that I would be put in jail if I did n't pay. I had my attorney contact them and they refused to provide any contact info to him. They also call my father and my work and said I owed a debt. The called repeatedly, and when I said I would set up a payment plan they said I was going to jail unless I paid today. The only info I have on this company is they call themselves XXXX XXXX and their phone number is XXXX XXXX XXXX they gave me a case number of co XXXX and I was to contact XXXX XXXX at ext. XXXX
05/24/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX 77084	Web
There are people fro m e z mo ney loan which no longer exists calling me and threatening to have me arrested for fraud and that my probation will be revoked. I called e z lo an and was told th at e z mon ey loan no longer exists. It went bankrupt and all loans that were through them were written off and I no longer owe them. The people calling me and threatening me are the frauds. They said I had to pay {$390.00} by XXXX today XXXX XXXX , 2017 o r a warrant would be issued to arrest me for check fraud. The people calling me is saying they work for Texas. Their names are XXXX XXXX and XXXX XXXX at XXXX extension XXXX . And a XXXX that says she works f or e z money loan Corp a t XXXX .
02/07/2017	Yes	Consumer Loan Pawn loan	Lender damaged or destroyed property	CO 80226	Web
I pawned a heirloom ring with EZ Pawn, XXXX XXXX XXXX XXXX, XXXX, CO. I paid faithfully and on time for 10 months. When I went to redeem my property on XXXX/XXXX/17, I paid the remaining balance of {$300.00} and was then told that my ring was lost or stolen. The store manager, XXXX, stated that they looked everywhere for the ring, viewed security footage, and determined that a store employee must have stolen it! I was not offered a refund on my monies paid in, or compensation for the value of the ring. I was told to " go home, and wait 48 hours, and we will contact you ''. I was resolution.
03/31/2017	Yes	Payday loan	Can't contact lender	FL 33610	Web
I applied for a payday loan 10 years ago some agency calling on behalf of Department of Investigations called my friends and family members threating that I was going to be arrest for fraud and larceny. This particular payday loan has been consolidated from my previous bank resulting in my checking account being charged off I have all documents but this agency harassed me for {$420.00}. She told me she was forwarding my information to an prosecutor and that I will be locked away for federal charges. Their number is XXXX..please stop these people from harassing me
01/14/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	TX 76134	Web
This company - they give different names when I ask who is this, the number they are calling from is XXXX this company continues to call my family members leaving threatening voice mail messages on my family members phone. I have called this company and informed them this was paid off and I provided the name of company and the contact information for the company this account was paid. This individual at the current company calling me stated that information was not sufficient, he was rude and I have asked them to stop calling my family members and myself.
11/23/2016	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	OR 979XX	Web
a company calling on behalf of EZmoney has called my grandma, grandpa, and myself and other family members over XXXX times telling my XXXX grandma unless she paid them money i was going to be arrested and charged with a felony and serve 5-7 years in prison this also was said multiple times to my grandpa at a seperate number also to me they read a license plate number from a car i had 15 years ago and threatened they were coming out right now to arrest me to both me and my grandparents i have signed affidavits from the two of them and me.
05/19/2015	Yes	Debt collection Payday loan	Communication tactics Frequent or repeated calls	NV 89110	Web
I keep getting a call on my work phone from XXXX, which when I try to answer it, due to their robo-calling, it will not pick up. It just keeps ringing. I have spoken with them ( EZ Loan ) and have asked them to quit calling my work number. Yet, every day, they continue to call from this auto-dialer. They have my cell phone number, and have NO reason to call my work repeatedly with a phone number that can not even be answered from our lines. It 's bad enough when they call my cell phone every morning between XXXX and XXXX.
02/01/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CO 80909	Web
i received a call today for a payday loan that was not paid in XX/XX/2014 stating that if i did not pay the amount in full that a warrant would be issued for my arrest. these people were rude, offensive and very threatening. The name of the company was ezmoney payday loans. Better known as EZcorp. This outstanding debt is currently awaiting my bankruptcy to go through. I have also not heard from this company once. IT ALSO APPEARS THAT THIS COMPANY HAS BEEN SANCTIONED BY THE GOVERNMENT TO NOT COLLECT ON ANY PAST DUE LOANS
09/18/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OK 731XX	Web
I received a call from a law firm called XXXX and XXXX phone number XXXX in reference to XXXX on XX/XX/2018 stating that EZ Corp payday loan company is seeking repayment in the amount of {$3900.00} claiming the debt is still incurring interest daily. EZ Corp was sued for this very thing a couple of years ago and given the order to cease all collection attempts as they broke the law. Now I have not dealt with this company in over 8 years so why they have a collection firm contacting me is ridiculous.
03/13/2018	Yes	Payday loan, title loan, or personal loan Pawn loan	Property was damaged or destroyed property	NV 89107	Web	Servicemember
I took out loans with XXXX XXXX in XXXX XXXX. I paid them thousands of dollars in interest over the years. They finally sent my jewelry back and I found out there were issues such as missing diamonds, less gold weight, etc. I took my items in and found out that XXXX XXXX had put me on a nationwide blacklist and I was told that I would never be able to take a pawn loan. There were issues with the jewelry that I received back and it was not in the same condition as when I originally gave it to them.
03/24/2015	Yes	Payday loan	Charged fees or interest I didn't expect	KS 672XX	Web
I set up a date with the collector from ez money payday loans to pay a settlement amount he couldnt do it the same day because they were still trying to collect it from my account the collector called me a day early, then called me the next day. I tried to pay it and he decided to raise the amount by {$50.00} then refused to take anything less which I could n't pay. Now they are calling me at least XXXX a day on the same number which I have told them several times is inconvient to me.
06/05/2015	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 76131	Web
I get calls from different people stating to call the plantiff. They have called my ex mother in law XXXX times stating they are looking for me to take me to jail. the latest they called my home and said they were going to my job between XXXX and XXXX yesterday. Stating I could call the attorney at XXXX to stop it. They have also called my elderly sick parent stating the same. They are calling for XXXX XXXX ( My former married name )
09/08/2015	No	Payday loan	Can't contact lender	TX 75038	Web
Lender called my mother stated that if I did not pay {$600.00} I will go to jail. When I tried to get information regarding the account They stated the file was forwarded to the state to be processed and hung up in my face. Refused to give me any information regarding the loan. He stated his name was XXXX XXXX and he was very rude and unprofessional also stated that you people never learn before he hung the phone up in my face.
11/09/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	TX 78415	Web
i recieved a call XXXX trying to collect from an EZcorp account. XXXX management is the company trying to collect. XXXX according to CFPD.gov is not allowed to collect or sell the accounts to third parties and im recieveing a call as of XX/XX/2016 demanding payment on loan. I explained im filing a complaint with CFPD.GOV against XXXX management and she stated that she will be putting me on a do not call list!!!!
07/14/2020	No	Debt collection Payday loan debt	False statements or representation Told you not to respond to a lawsuit they filed against you	TX 75220	Web
The debt collector stated i owed money for a company i never heard of, they were rude and threatened to send authories to my work site. I asked can they send me a writted verification letter of debt and they told me they were not going to and does not have to. I have the phone number attached XXXX. When asked to speak to supervisor about the previous worker spoken to the supervisor threatend and cussed me out
11/11/2016	Yes	Payday loan	Can't contact lender	TX 78046	Web
On XX/XX/XXXX, I received a call from a mediator named XXXX She advised me that EzCorp had been trying to contact me for some time in reference to a loan. I asked her for details but she said I had to send payment first and then I would recieve information. I asked for date of loan. Said all she could tell me was it was from XX/XX/XXXX. I ask for written documents. Was denied. As well as my rights.
03/14/2016	Yes	Payday loan	Can't contact lender	OH 453XX	Web
I have been receiving harassing threatening phone calls from a company called XXXX phone number is XXXX. Telling me they are suing me on the behalf of a EZ Corp payday loan. That they are coming to my work and home and calling my boss and relatives. They have already called my husband twice. I told them I do not recall ever making a loan from ez corp. what can I do to stop this?
02/14/2018	No	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Problem with a company's investigation into an existing issue Problem with personal statement of dispute	NV 89129	Web
I've went into a pawn shop to get a loan on an item I had. this pawn shop was familiar with the item from a previous time I receive a loan on the item. About 3weeks to a month later I notice my information was released without my consent. I was really upset about that.. Seeing it caused all type of friction a XXXX XXXX and stress in my life that I did not need!
05/23/2016	Yes	Consumer Loan Pawn loan	Charged fees or interest I didn't expect	NV 89107	Web
I have had to pay around XXXX or more in interest to EZ pawn on my loans. I took out a XXXX loan that costs me XXXX a month on the extension and a XXXX loan that cost me XXXX per month on the extension on top of the XXXX interest no a 3 month loan. I have had to repawn my stuff over and over and am loosing all of my jewelry. I feel that I am being overcharged.
08/22/2017	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 78745	Web
I 'm being threatened with legal action for an account that was closed in bankruptcy in 2010. This account is about 15 years old and is not actionable. I plan to sue this company for illegal collection practices. XXXX XXXX from XXXX XXXX is in direct violation of fdcpa collection practices. They will both be named in the lawsuit. Phone number is XXXX
08/31/2015	Yes	Payday loan	Charged fees or interest I didn't expect	TX 78634	Web
Excessive fees and high interest rate of XXXX l only borrow {$940.00} and paid over {$900.00} dollars in fees and finance charge. This financial institution shutting down in lending because of. A Federal Government fine of {$10.00} XXXX dollars.
03/27/2017	Yes	Payday loan	Payment to acct not credited	TX 77061	Web
I was issued a check from ez Corp. For a settlement agreement for XXXX but received the check after the date when I would have been able to cash it I have reached out and have been told by there corporate office they will not re issue the check.
04/12/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Attempted to/Collected exempt funds	TX 76018	Web
EZ loan is the place that is harassing and threatening me calling my job and calling my cell after I have advised them NOT TO USE MY CELL AND HARRASS ME, I HAVE CALLS RECORDED WHERE IT IS A JOKE AND THE FOUL LANGUAGE THAT THEY USE.
02/14/2017	Yes	Consumer Loan Installment loan	Taking out the loan or lease	CO 80229	Web
The company deposited checks into my bank account and the checks were fake. My bank is claiming me responsible for the fake check amounts now totaling over {$5000.00}. the company was XXXX
02/19/2017	Yes	Payday loan	Can't contact lender	TX 75904	Web	Servicemember
I received a phone call from the company and was given an ultimatum to pay or be sued. I tried to call back to set up a payment plan to payoff the debt, but all my attempts have failed.
05/24/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	TX 76208	Web
XX/XX/XXXX of 2014 from EZ payday loan. I never took out a loan with them in 2014. I wasn't even living in the place that say I was living at.
10/07/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	NY 11375	Web

08/24/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	KS XXXXX	Web

12/27/2019	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	NY 11375	Web

03/15/2019	Yes	Debt collection Payday loan debt	False statements or representation Indicated you were committing crime by not paying debt	IA 50634	Web

02/13/2019	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 77005	Web

08/17/2018	Yes	Payday loan, title loan, or personal loan Pawn loan	Charged fees or interest you didn't expect	WI 53523	Web

07/28/2018	No	Payday loan, title loan, or personal loan Pawn loan	Property was sold	NV 89139	Web

03/22/2018	Yes	Debt collection Payday loan debt	False statements or representation Attempted to collect wrong amount	TX 75110	Web

03/13/2018	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	TX 78223	Web

12/11/2017	Yes	Payday loan, title loan, or personal loan Pawn loan	Property was damaged or destroyed property	TX 78210	Phone

12/07/2017	No	Payday loan, title loan, or personal loan Pawn loan	Charged fees or interest you didn't expect	OK 74137	Web

09/21/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	MO 63303	Fax

08/09/2017	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	NE 68025	Web

08/03/2017	No	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	IL 62521	Phone

06/28/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	TX 79407	Web

04/06/2017	Yes	Payday loan	Can't contact lender	IL 60422	Web

04/03/2017	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	CA 94564	Fax	Older American

03/31/2017	Yes	Debt collection Payday loan	Disclosure verification of debt Not given enough info to verify debt	TX 75078	Phone

03/28/2017	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 75252	Phone

02/27/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	NY 13208	Phone	Servicemember

02/23/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	UT 84635	Web

02/21/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay		Phone

02/02/2017	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	WI 54449	Phone

01/31/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	ID 83858	Web

01/20/2017	Yes	Payday loan	Can't contact lender	TX 77022	Web

01/13/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	GA 30331	Web

11/30/2016	Yes	Payday loan	Can't stop charges to bank account	MN 56716	Web

11/23/2016	Yes	Payday loan	Can't contact lender	TX 78046	Web

11/21/2016	Yes	Other financial service Refund anticipation check	Lost or stolen check	WI 53310	Phone

10/26/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	WI 54476	Phone

08/03/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 76708	Phone

07/06/2016	Yes	Payday loan	Received a loan I didn't apply for	TN 37708	Web

06/22/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	IL 62052	Web

06/16/2016	Yes	Consumer Loan Installment loan	Taking out the loan or lease	CA 94597	Web

05/31/2016	Yes	Payday loan	Can't contact lender	TX 77521	Web

05/22/2016	No	Payday loan	Can't stop charges to bank account	TX 78222	Web	Servicemember

05/17/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 78717	Web

05/13/2016	Yes	Consumer Loan Installment loan	Managing the loan or lease	TX 78148	Postal mail

05/04/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	UT 84152	Web

04/05/2016	Yes	Payday loan	Can't contact lender	OH 45247	Web

03/08/2016	Yes	Payday loan	Charged fees or interest I didn't expect	NM 87323	Web

01/13/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 76504	Phone

01/08/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 78702	Phone

01/06/2016	Yes	Payday loan	Can't contact lender	TX 76137	Web

12/21/2015	No	Payday loan	Can't contact lender	CO 80247	Web

12/21/2015	No	Debt collection Payday loan	Communication tactics Frequent or repeated calls	KS 66104	Referral

12/17/2015	Yes	Payday loan	Can't contact lender	WI 54901	Web

10/14/2015	Yes	Payday loan	Applied for loan/did not receive money	WI 53224	Web

10/06/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Attempted to/Collected exempt funds	TX 78681	Web

09/16/2015	Yes	Payday loan	Can't stop charges to bank account	MO 65802	Web

09/05/2015	Yes	Payday loan	Can't stop charges to bank account	CO 80603	Web

08/05/2015	No	Payday loan	Can't contact lender	TX 77346	Web

07/08/2015	Yes	Payday loan	Can't stop charges to bank account	TX 75070	Referral

07/02/2015	Yes	Payday loan	Charged bank acct wrong day or amt	CO 81007	Web

05/06/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 78101	Web

04/29/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	TX 79924	Phone

04/22/2015	Yes	Consumer Loan Installment loan	Managing the loan or lease	TX 78202	Web	Servicemember

04/14/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	TX 77021	Phone	Older American

03/27/2015	Yes	Payday loan	Charged fees or interest I didn't expect	TX 77375	Web

03/03/2015	Yes	Payday loan	Received a loan I didn't apply for	GA 30315	Web

02/25/2015	Yes	Consumer Loan Title loan	Charged fees or interest I didn't expect	WI 54806	Web

02/13/2015	Yes	Payday loan	Charged bank acct wrong day or amt	NV 89131	Web

02/06/2015	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 79924	Phone

02/04/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MO 65101	Web

02/03/2015	Yes	Payday loan	Can't contact lender	ID 83713	Web

01/30/2015	Yes	Payday loan	Charged fees or interest I didn't expect	WI 54538	Postal mail

01/13/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted me after I asked not to	TX 75670	Web

01/09/2015	Yes	Payday loan	Can't stop charges to bank account	TX 75035	Web

01/09/2015	Yes	Payday loan	Can't stop charges to bank account	TX 76006	Web

01/07/2015	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	MO 65401	Web

12/30/2014	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	ID 83713	Phone	Older American

12/26/2014	Yes	Debt collection Payday loan	Disclosure verification of debt Not given enough info to verify debt	TX 77489	Web

12/18/2014	No	Debt collection Payday loan	Communication tactics Frequent or repeated calls	MO 65802	Web

12/10/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MI 49969	Web

12/02/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	TX 75212	Phone

11/26/2014	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 78602	Phone

11/18/2014	Yes	Payday loan	Applied for loan/did not receive money	NJ 08069	Phone

11/15/2014	Yes	Payday loan	Can't contact lender	TX 76021	Web

10/03/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	MO 65109	Web

10/02/2014	Yes	Payday loan	Payment to acct not credited	RI 02825	Web

09/22/2014	Yes	Debt collection Payday loan	Communication tactics Used obscene/profane/abusive language	SD 57106	Web

09/10/2014	Yes	Payday loan	Received a loan I didn't apply for	WI 54301	Web

09/04/2014	Yes	Consumer Loan Pawn loan	Charged fees or interest I didn't expect	CO 80246	Web

08/15/2014	Yes	Payday loan	Can't contact lender	TX 75237	Web

08/08/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	TX 78613	Web

08/06/2014	Yes	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	TX 78727	Web

08/05/2014	Yes	Payday loan	Charged fees or interest I didn't expect	FL 89183	Web

08/04/2014	Yes	Payday loan	Charged fees or interest I didn't expect	TX 77007	Web

07/29/2014	Yes	Payday loan	Can't stop charges to bank account	TX 77060	Web

07/11/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	TX 77090	Web

06/25/2014	Yes	Payday loan	Applied for loan/did not receive money	MO 65613	Referral

06/16/2014	No	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	TX 77510	Web

06/10/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	TX 75234	Web

06/03/2014	Yes	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	WI 53224	Web

05/14/2014	Yes	Payday loan	Can't stop charges to bank account	OH 45247	Web

05/12/2014	Yes	Payday loan	Charged fees or interest I didn't expect	TX 78753	Web

05/12/2014	Yes	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	WI 53144	Web

05/04/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 78705	Web

05/01/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	TX 78130	Web

04/30/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	UT 84102	Web

04/28/2014	Yes	Payday loan	Can't contact lender	NV 89183	Web

04/24/2014	Yes	Payday loan	Payment to acct not credited	FL 32839	Web

04/16/2014	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	WI 54961	Phone

04/14/2014	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TN 37921	Web

04/10/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	TX 79911	Web	Servicemember

04/03/2014	Yes	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	TX 77498	Web	Older American

04/02/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WI 54667	Web

03/21/2014	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 75160	Phone

03/12/2014	Yes	Debt collection Payday loan	Disclosure verification of debt Not disclosed as an attempt to collect	TX 75080	Web

03/11/2014	Yes	Debt collection Payday loan	Communication tactics Called after sent written cease of comm	CO 80537	Web

03/07/2014	Yes	Debt collection Payday loan	Communication tactics Called after sent written cease of comm	TX 78239	Web

02/24/2014	Yes	Payday loan	Charged fees or interest I didn't expect	WI 53081	Web

01/30/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	TX 75460	Phone

01/21/2014	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	MO 65560	Web

01/21/2014	Yes	Payday loan	Charged fees or interest I didn't expect	TX 78752	Web

01/15/2014	Yes	Debt collection Payday loan	Communication tactics Frequent or repeated calls	TX 78410	Web

01/13/2014	Yes	Debt collection Payday loan	Communication tactics Called after sent written cease of comm	OH 44077	Web

12/30/2013	Yes	Payday loan	Charged fees or interest I didn't expect	RI 02915	Web

12/10/2013	Yes	Payday loan	Can't stop charges to bank account	TX 77802	Web

12/03/2013	Yes	Payday loan	Charged fees or interest I didn't expect	TX 76504	Web	Older American

11/22/2013	Yes	Debt collection Payday loan	Communication tactics Frequent or repeated calls	TX 75090	Phone

11/14/2013	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AL 35146	Web

11/13/2013	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WI 54313	Web

11/08/2013	Yes	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	TX 77015	Web

11/05/2013	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	TX 77591	Web

10/21/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	TX 76905	Web

09/17/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 77084	Web	Servicemember

09/16/2013	Yes	Money transfers Domestic (US) money transfer	Fraud or scam	CA 91915	Web

08/12/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	PA 19082	Phone

08/06/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 75181	Web