09/01/2015 |
No |
- Debt collection
- Payday loan
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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I was contacted by XXXX at XXXX XXXX. At the time I was on the phone, so was unable to take the call. The caller left a voicemail stating " This is XXXX XXXX calling in regards to documentation returned to my office as undeliverable, no signature obtained. To reschedule a delivery or to get details on this matter before any decisions are made without your knowledge, please contact me at XXXX. '' When I called the number back, I asked for the Company " Excella Recovery Group '' and said that I never received a letter stating what this debt is for. I never received the gentlemans name, but he stated he would send another letter and hung up. I tried to call again and ask for the address and another gentleman hung up on me. The XXXX time I called, a woman named XXXX answered stating ERG and when I asked for the address, transferred me to XXXX. XXXX gave me the address of XXXX XXXX XXXX, XXXX, NY XXXX. ( When I searched this address on the internet, it brings up a realty group, XXXX, XXXX, XXXX, XXXX and XXXX ) XXXX stated that I had complained and they had removed my phone number from the system. This seems suspicious to me. I 've paid multiple times on payday loans and I continue to be scammed by companies. I do n't owe any more on these loans.
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08/11/2015 |
No |
- Debt collection
- Payday loan
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
Servicemember |
I continually get contacted by people from Excella recovery group. I have paid multiple times on payday loans that I took out a few years ago. This time I was contacted by XXXX XXXX calling from XXXX, she gave me XXXX to call back if we were disconnected. I asked her what this was about and she said that a payment I had setup months before had just shown up in their database as declined. I did setup a payment ( I feel this is a scammer and that was my last payment to a scammer. ) but it was n't ever attempted to pull from my account. When I asked her for the original account number, she stated she had been given an incomplete file and hung up on me. As I think this is a scam, I have n't called them back and she has n't returned my phone call. This company has contacted my family and told them I owe this debt ( which I know is against the law ) and I do not need that happening to them again.
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08/20/2015 |
No |
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Web |
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There is n't a category above that really reflects my problem. Received a call today from a XXXX XXXX at ERG ( XXXX ) He states that the has paperwork for me regarding a default loan with XXXX or XXXX XXXX. I advised him that I have NEVER spoken with either company, nor taken out ANY loan through either company. He tried to verify my identity by giving me an address I would have used, which was not my address. He hung up on me. He has been calling my family members and harrassing them also. How do I stop them from contact us? I have NEVER taken out a loan through either company and actually have no knowledge of either.
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02/28/2022 |
No |
- Credit card or prepaid card
- Government benefit card
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- Problem getting a card or closing an account
- Trouble getting, activating, or registering a card
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Phone |
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05/26/2016 |
No |
- Debt collection
- I do not know
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- Improper contact or sharing of info
- Contacted me after I asked not to
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Web |
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09/29/2015 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Cont'd attempts collect debt not owed
- Debt was paid
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Phone |
Servicemember |
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08/18/2015 |
No |
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- Applied for loan/did not receive money
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Web |
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07/02/2015 |
No |
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- Received a loan I didn't apply for
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Web |
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06/29/2015 |
No |
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- Charged fees or interest I didn't expect
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Fax |
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05/22/2015 |
No |
- Debt collection
- I do not know
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- Taking/threatening an illegal action
- Sued w/o proper notification of suit
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Web |
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