Evesham Mortgage, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/26/2017 No
  • Mortgage
  • Other type of mortgage
  • Trouble during payment process
  • NJ
  • 082XX
Web
I purchased a XXXX property in XXXX of XXXX Although I live in XXXX Jersey I was referred to a mortgage company in XXXX Jersey to handle it. The mortgage person insisted that I had to use his HUD consultant ( XXXX XXXX ) claiming that he was the only one. XXXX XXXX was beyond unprofessional and utilized my realtor to do his inspection of the property. He was physically unable to go up / downstairs as he was XXXX and recovering from XXXX, so he said. On the work sheet he provided for " his '' contractor he listed items not warranted and failed to list major items that should 've been there : major foundation crack, hazardous illegal electric issues, plumbing, ect. When I tried to dispute his list along with him having contractors from XXXX Jersey travel, he stated " this list can be tweaked '' and that his contractor was the only licensed XXXX contractor available. At that point my realtor stated " there are plenty of good contractors around here ''. XXXX insisted that we had no choice and that his contractor would accept the list, the prices on the list and get the job done within a month. That was not the case. The work was supposed to start within 30 days and be completed within 6mos per FHA guidelines. The contractor gave one excuse after another as to why he could n't come. Meanwhile I 'm paying rent and storage fees that I could n't afford. When the contractor finally did come ( for 10 min ) he inspected the property, laughed at the work sheet stating that a lot more money was needed but " you seem like a nice lady, we 'll work it out " he then continued to stall the start of work. He did agree to sub a portion of the work to a local contractor so that work could begin but that contractor fell through. The house flooded via the foundation crack when it rained. I re injured my shoulder that had been completely healed carrying buckets of water out of the basement while XXXX XXXX refused to address it. Yelled at me " you ca n't cherry pick the specs " referring to his work sheet that he promised he 'd fix stating " let 's just get the paperwork done ''. He also sang " XXXX XXXX in the cellar '' when I called him about the basement leak and injured shoulder. The bank manager who previously claimed no personal connection to this jerk attempted to assure me that XXXX. was not a drunk/drug addict when I expressed my concerns. XXXX was notified of this entire transaction and the blatant fraudulent manor in which this group of buddies mishandled things and found no harm done. I 've had to pick up extra work with an injured shoulder, pay out of pocket/credit cards for emergent repairs ect. Where I used to make money off of my credit cards, I am now in financial ruins receiving mail from credit consolidaters. During this entire process my Father was battling XXXX. They turned my entire family upside down through their crooked ways. Had my aunt not relunctatly allowed my daughter and I to live in her home for free we would have became homeless. There was so much more harm done. The next HUD consultant violently quit because my contractor refused to steal money from me. He was insisting that my contractor take XXXX more than what a job cost him. My contractor refused to take the extra XXXX begging the guy to put the money elsewhere/ towards something else on the list while I stated " just take it, get rain barrels ". The HUD consultant went bolistic and quit. The contractor literally begged HUD consultant to not quit ( he desperately needed reimburstment too ) with no luck. I think I had a nervous breakdown after that. I could not stop crying. Too much to write and I 'm crying now just reliving that day. On a positive note I was finally blessed shortly after that with my 3rd and last HUD consultant who was extremely professional but this nightmare is far from over. I do believe that the goal all along of these crooked monsters was to cause financial ruin and they have done so. I pray you make it impossible for them to do this to anyone else. Thank you, XXXX XXXX
07/13/2018 No
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • NJ
  • 08053
Web
Hello, My complaint is in regards to scare tactics from a loan officer at Evesham Mortgage ( XXXX XXXX ). I recently closed on my XXXX XXXX Homestyle loan on XX/XX/2018. The day my wife and I closed, we were informed by the title agency that it was sold to XXXX XXXX XXXX. Since the construction has been completed XX/XX/XXXX and my first payment was made XX/XX/XXXX, I decided to refinance to a lower rate. My current rate on my Homestyle loan was a 5.25 % and I was offered a 4.75 % from another company. On XXXX, the original loan officer from Evesham Mortgage, XXXX XXXX, called me stating that XXXX XXXX called them saying I requested a payoff statement, and to do him a favor and hold off with my refinance because the new mortgage company ( XXXX XXXX ) was coming to them for money because they have not recouped their cost from buying the loan from Evesham Mortgage. XXXX went on to tell me that he had previously told me I was not allowed not refinance for 6 months ( 6 payments ) after I had originally closed which was not the case. He then went on to tell me that my refinance would not go through anyway because of this 6 month timeframe, and because the final draw on my construction escrow account has not been paid out ( which it should have been completed but his HUD Consultant lost paperwork back on XX/XX/XXXX when the final inspection was completed ). As far as Im aware, and according to XXXX XXXX guidelines, if there is a benefit to the consumer you can refinance after one payment with a XXXX XXXX loan by doing a Rate and Term Refinance. I do not appreciate a mortgage professional calling me to do him a favor and stop my refinance because it would cost his company money, and attempting to apply scare tactics on me. It deeply saddens me that he is allowed to call me and try to persuade me to not do a refinance that will ultimately save me, the consumer, money by applying scare tactics. It also makes me upset that he and his company are allowed to sell loans without having the consumers best interest in mind, and making attempts to scare them from doing something that will benefit them. I have also heard that a reason why he is so concerned about my new refinance was because his commission was in jeopardy if I refinance before the six month period. Mind you my loan is no longer with his company anymore. Which is why this is even more concerning, because how many times has this happened to others that have done business with this company. I do not want to be harassed by this lender and loan officer which is what seems to have begun.
04/27/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • NJ
  • 08004
Phone
06/23/2012 No
  • Mortgage
  • Conventional adjustable mortgage (ARM)
  • Application, originator, mortgage broker
  • NJ
  • 07869
Web