Evergreen Recovery Solutions, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/06/2021 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • WA
  • 98404
Web
Evergreen Recoveries XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WA XXXX XXXX, WA XXXX To whom this may concern, XX/XX/XXXX This letter is in reply to your recent Investigation Results from XXXX & XXXX. Where the two Account Investigations of each identical account information are simply incomparable. Where the following list of Accounts have been Deleted by XXXX ; File Number XXXX : See addendum # 1, 2 pages. While XXXX reports ; Credit File Confirmation # XXXX : WE HAVE VERIFIED THAT THIS ITEM HAS BEEN REPORTED CORRECTLY. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : *ADDITIONAL INFORMATION *STATUS UPDATE *BALANCE * BALANCE DATE. See addendum # 2, 4 pages. I call your attention to the FCRA where it reads in Section 609. Disclosures to consumers [ 15 USC 1651f ] ; ( a ) Information on file ; sources ; report recipients. Every consumer reporting agency shall, upon request, and subject to 610 ( a ) ( 1 ) [ 1681h ], clearly and accurately disclose to the consumer : ( 1 ) All information in the consumers file at the time of the request. In addition, the National Consumer Law Center describes in : Fair Credit Reporting, 6th Edition : 4.2.1 ; The concept of accuracy is an objective one 57. A consumer report either is or is not accurate. If it is accurate when prepared a certain way, it will always be accurate when prepared that same way. ( 57 Cushman v. Trans Uion Corp., 115 F.3d 220, 225 ( 3d Cir. 1995 ) ( defining accuracy under the FCRA in an objective manor ). Simply said, if the account information presented here is Unverifiable, Inaccurate, Incomplete or Misleading with XXXX. It can not at the same time be Verifiable with XXXX. Where they propose that We have verified that this item has been reported correctly. Only to then list the Modified status of each account in the next sentence. Clearly Evergreen Recoveries is not responsible for the Information being collected and sold to Creditors by XXXX. However, Evergreen is responsible for Deleting these accounts from your files, with prejudice. Regards, XXXX XXXX XXXX CC : CFPB WA Dept of Licensing File
03/24/2021 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 78108
Web Servicemember
When the original debt occured in XX/XX/XXXX, I closed an account with XXXX in which the balance was in dispute. I hadn't had full cell service in three months and kept calling to have the problem fixed. We lost out on a rental that we were trying to get because I didn't receive the call or the message till almost 5 days later. After I closed the account in XX/XX/XXXX ( only owed one month at that time ), as far as I knew the balance was in dispute with XXXX and would be taken care of since I wasn't able to access service on four phones. I received a bill in the mail the first week of XX/XX/XXXX. I called the collection agency and explained that the original debt is 5 years old and too old to be collected upon. They said they would list my account as too old to collect and remove from my credit. As of XX/XX/XXXX, they were not listed on my credit report per XXXX XXXX. We applied for a mortgage on XX/XX/XXXX and the collection agency shows up on my credit with an open date of XXXX. I called XXXX, the original debtor to try to resolve the problem and they said that I would need to work with the collection agency. I disputed the account with the Credit Bureaus and lost the dispute. The credit bureaus stated that this account is valid and will remain on the credit report. This account was posted on my credit after a police report was filed for identity theft. The police report number is XXXX XXXX.
07/23/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • LA
  • 710XX
Web
I am trying my best to be patient. However, I do not like having to payout all my income to others. I would greatly appreciate if you all would use your job to actually help others and not monopolize on trying to keep a vast majority indebted to you and others by being slow to update important and good information. I am starting to think you all may get a thrill from antagonizing others?? ..By you all going ahead and doing your job for the betterment of others, it can assist in making the American dream a reality. I've already assisted many teachers whom taught me many things that I'll probably never use. However, I don't mind helping others. I would appreciate if you would do the same. It has taken me a while to get to where I can continue my endeavors of paying it forwards and backwards in a monetary fashion. It has been many challenges that I have had to overcome. Some where brought on by my own ignorance and nieveness and at other times, to put it simply, it wasn't me.
06/05/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • GA
  • 30260
Web
I got a copy of my credit report in XXXX, in XXXX I started calling to clear some debt. When I called Enhanced Recovery XXXX on XX/XX/XXXX, the guy told me the debt was no longer with them and I needed to contact XXXX. I looked at my credit report in mid XXXX to confirm the changes but there was no change, that same debt and company is still listed. I filled out a despute the end of XXXX and I received back that the debt is correct and I still owe the amount to them. I called this am to the collector and the female rep confirmed they dont have my account so I cant pay them anything, I need to get in contact with XXXX, they said the account has been removed from them since XX/XX/2018. I just need clarity on why this debt is showing under them but when I reach out to them they say they dont have it.
04/15/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43230
Web
AFFIDAVIT : VERIFICATION OF DEBT 1. That I have the requisite knowledge of the facts regarding [ name of bank ] Account Number ENHANCED RECOVERY # XXXX including the credit card agreement, account ledgers, and bookkeeping entries ; is my experience that ENHANCED RECOVERY does not follow Generally Accepted Accounting Principles ( GAAP ) or the Federal Reserve Banks policies and procedures, and did not create credits from the Contract holder signed receipts, promises to pay, notes, or other instruments ; all material facts and terms and conditions regarding the alleged account, have been disclosed to the contract holder in the purchase agreement and promissory note. I request real proof that ENHANCED RECOVERY is the legit holder of a contract that can enforce a claim upon my person. .
05/05/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TN
  • 37129
Web Servicemember
ENHANCED RECOVERY CREDIT COLLECTIONS DATES XXXX - XXXX THEY WILL'NT STOP REPORTING WRONG INFORMATION TO THE CREDIT BUREAU ( XXXX ) I HAVE Asked THEM TO STOP. DEBT OWE IS XXXX I HAVE PAID THE ORIGINAL CREDITOR XXXX AND I HAVE PROOF. I ASK THEM TO STOP CALLING ME AND REMOVE THIS FROM MY ACCOUNT. THEY WILL NOT STOP AND I KEEP DISPUTING THIS WITH XXXX AND THEY're SAYING THE COMPANY HAS SAID THAT INFORMATION IS CORRECT AND THEY Won't REMOVE THIS ITEM. I HAVE DISPUTE THIS SEVERAL TIMES. PLEASE HELP ME. THEY ARE VIOLATE MY FAIR CREDIT REPORTING RIGHTS.
06/21/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • XXXXX
Web
Enhanced Recovery has been reporting incorrect information on my credit file that was involved in identity theft in the amount of {$77.00} in the name of XXXX XXXX and XXXX XXXX. They have several incorrect addresses, names, accounts and phone numbers. A police report has been sent to them several times and yet they continue to report incorrect information including my social security number.
08/14/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 80524
Web
enhanced recovery put this XXXX collection on my credit without notice which is a violation per the fair credit act. also it was disputed in XXXX of this year and removed becuase they had no proof it was mine and there was no validation of that. well on XX/XX/2021 i woke up to it back on my credit. i do not owe this debt period.
09/26/2021 No
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • FL
  • 33544
Web
06/01/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MD
  • 20912
Web
05/27/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OH
  • 45449
Web
03/27/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32825
Web
03/20/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32835
Web
03/15/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77406
Phone
02/25/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
Web
11/27/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75126
Web
12/03/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
Phone
07/28/2014 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • WI
  • 54455
Web