EVERGREEN PROFESSIONAL RECOVERIES, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/04/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OR
  • 97030
Web
They have used deceptive tactics in trying to get me to pay on accounts that I do not want to pay. Conflicting information from Evergreen representatives and their repeated refusal to provide timely and adequate documentation of alleged debts, documentation of interest/fees, or documentation of payment agreements, make it impossible for my alleged accounts to be verified or settled. Evergreen Professional Recoveries is currently reporting three individual open collection accounts on my credit reports in the amounts of {$1400.00}, {$160.00}, and {$100.00}. I refer to those as accounts A, B, and C, respectively herein. The core of my complaint is that EPR has not provided adequate documentation of alleged accounts and they have been acting unethically. 1. EPR took over three years to provide partial documentation of the accounts they claim I am responsible for. When I first asked in XXXX, I was told that providing debt verification is a huge hassle and a big process - No documentation was provided at that time. I asked again at the end of XXXX and their written response was dated XX/XX/XXXX. 2. EPRs documentation dated XX/XX/XXXX : a. does not have match account numbers to supporting documentation b. does not align account numbers with amounts. c. does not mention any interest or fees that were accumulated or what the rate of interest is, or what the balance of interest was at the time of their letter. 3. EPR representatives claim on the phone claim that I owe over {$1000.00} in interest, but have not provided documentation on that, nor do those balances match what is on my credit report. No written documentation of interest rate or alleged balances has been provided. 4. On XX/XX/XXXX, EPRs representative XXXX refused to accept payment on two out of three of the alleged accounts ( XXXX XXXX XXXX ), claiming that any payment I make to EPR will be applied to the whole alleged balance - even though the three balances are being reported separately to credit bureaus. She said that I can not settle the individual accounts and EPR considers my alleged debts to be one whole account. If an account is individually reported to a credit bureau - I assert that I should be able to address it individually without agreement to action on any other alleged account with that debt collector! This is a deceptive tactic - they are attempting to get me to pay on " Account A '', which I was not trying to pay on. I just wanted to pay XXXX & XXXX. 5. On XX/XX/XXXX - EPRs supervisor XXXX agreed to accept {$300.00} as a full settlement on XXXX XXXX XXXX However, she denied my request for written documentation of the terms of our verbal agreement. XXXX said that they never give documentation of payment agreements. I was wary because only moments before I had been told by another representative that all payments were directed to a whole balance and that they would not settle individual accounts ( see # 5 above ). I said I would be uncomfortable sending a payment without documentation of our agreement, since it directly contradicted the information her colleague had given me. XXXX said that the phone line is recorded and that she was making a note in the computer. She offered that I could print a receipt once I make an online payment - but I have examined their payment page and does not allow for payments on individual accounts. I said that her records are her records, and do not benefit me. It is unethical not to give me written documentation when I request it. I offered to send an email outlining the terms of our agreement if she would acknowledge it as a record for me, and she refused. I did not want to make a payment without an email or letter stating the agreement. If I were to make a payment over the phone or in using their online system, I would have no assurance that it was being applied correctly, especially worrisome because the representatives contradicted each other. In conclusion, EPR does not consistently allow payment on individually reported accounts. EPR does not provide adequate documentation of balances, principal, interest, fees. EPR does not provide documentation of payment/settlement agreements. Their refusals make it impossible for me to adequately verify or resolve these accounts. Their tactics are deceptive in that they are trying to take my offer of payment as a payment on ALL alleged accounts.
04/20/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OR
  • 97206
Web
I left XXXX XX/XX/XXXX. Due to several billing mistakes XXXX had already made up to that point -- part of the reason I left XXXX -- I verified with membership services at that time that I had absolutely no outstanding debts. XXXX and their collection subcontractor then began harassing me about erroneous charges -- totaling {$140.00} -- about six months later, in XX/XX/XXXX. These chargers stem from a mistake made by one of XXXX other subcontractors, a company called XXXX XXXX, a long time ago. I have contested these charges over the phone ; by certified mail ; and even in person ( at their XXXX campus membership services office ). XXXX -- as well as their collection company Evergreen Professional Recoveries -- has never once replied to my written contestations of these charges, and calling them on the phone accomplishes nothing. I am contacting the CFPB because it seems that this an unjustifiable -- and likely illegal -- shakedown by XXXX and their subcontractors. Even knowing that they have no cause to bill me, it is clear that once a charge is in their system, they ignore their own written billing policies about the contestation process, and just keep billing and threatening someones credit rating until the customer just gives up and sends them the money -- even if that money is clearly not owed to them. I have tried well over a dozen times to work this out with them, but each time I get the same endless runaround. It is now clear that this is not a mistake by a single individual at XXXX, so it must be XXXX & Evergreen Professional Recoveries company policy to ignore their own mistakes, and shakedown consumers for money, even if they realize later they are not owed it. My personal experience is that each time I respond to their phone calls, and contest the {$140.00} over the phone, I get an " oops '' from them, and they do stop harassing me for a few months, but it never lasts. A few months later it just starts up again from square one. I have spent so many hours and hours on the phone -- with both XXXX and their collection company Evergreen Professional -- dealing with this same {$140.00} fee over the last two years, that it feels like a part time job. Each time I call I am told the erroneous charges will be investigated, and that I would receive a written response soon. They never send me anything, and each time I call back they tell me they have no record of my previous calls and letters. I even drove an hour round trip into XXXX, and went into membership services office in person on XX/XX/XXXX, after failing to get any response on the phone or through the mail. The membership service representative told me that it looked to him like one of XXXX 's subcontractor ( XXXX XXXX ) had made a billing mistake a while back, but by the time XXXX XXXX noticed it ( nearly a year later ) it was too late to bill the Auto insurance carrier as they should have done ( I was hit by a drunk driver ). He then told me that it looked to him like those charges should never have been put on my account. The poor fellow spend over half an hour on the phone, while I sat in his office, watching him fax documents to his own billing department to try and get this taken care of. It was so ridiculous that I took a picture of him working ( which I still have ). In the end he was obviously incredibly frustrated with his own billing department, and told me that even he could n't get confirmation that it was taken care of for certain, but that hopefully it now would be. Several months later the harassment started up again, and once again they claimed they had no record of their own employee 's interdepartmental faxes and phone call. Again, this shakedown seems to be either company policy ; or it is a company wide level of negligence that -- since XXXX benefits from it financially -- they have no interest in fixing.
10/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98053
Web
Evergreen Professional Recoveries ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WA XXXX, phone : ( XXXX ) XXXX, website : XXXX : XXXX XXXX is filling a collection on my credit report for a tax preparation firm XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WA XXXX, phone : XXXX, website XXXX ). I hope that by submitting this dispute, the government will check in the practices of those companies and protect me and other customers from their illegal actions. All what I am saying is documented by the attached e-mails between me and the XXXX company. None of it is hear/say. =================================================The tax company ( XXXX ) did not do my 2014 taxes. I challenge them to prove they did. I even challenge to prove that we have a written contract. For more than a month, they did not provide an acknowledgment of receiving my files ( XXXX ) or when will they finish doing my taxes. I complained by e-mail, they said that they are busy and can not commit to a date. I requested to take my XXXX and take it to another tax company for processing. They said they will assign another person to work on it. The person said in the e-mail that he can not commit to a date to finish my taxes. To show his understanding, he said in his e-mail that my tax case will have no refund. I understood right away that he did not even open my files ( I usually get around {$3000.00} refunds, and for this particular year 2014 XXXX did actually refund more than {$3000.00} ). I asked in an e-mail to get my XXXX to take them somewhere else. XXXX in an e-mail said that they can not commit to a date. I asked to get my XXXX and they said in the e-mail that I can pick them from their front desk after more than a month with no delivery of work or even an apology. I picked my XXXX, and filed my taxes with another company. As I told you, XXXX refunded me more than # XXXX. Following that, XXXX sent me a bill for {$400.00} by e-mail. I responded by e-mail right away saying : " Pay for what, you did not prepare my taxes ''. I never heard from them again till I got a call from the Evergreen Professional Recoveries. I told them the case exactly like I am saying it here. Then I heard nothing from anybody till I found the collection on my credit report. I called Evergreen Professional Recoveries. They said they will look into it. I asked them to take my e-mails to confirm what I say, they refused XXXX Please check the recorded phone calls. They say it is recorded ). ===============================================I am subjected to a malicious attack on my credibility by both XXXX and Evergreen Professional Recoveries. Despite the clarity of the case and having everything documented in e-mails, they managed to put a collection on my credit record and drop my credit score by XXXX points. I hope that by escalating this case, the government will check in the practices of those companies and protect me and other customers from their illegal actions. I believe that those collection companies have rues to follow before they go damaging customers credit scores. First, they should have checked the case presented by XXXX ( our exchanged e-mails could have clarified the case ). Second, they should have checked my e-mails to confirm my case XXXX their recorded phone conversations with me will show that they refused to get the e-mails from me ). Instead, I believe they have an interest in the collection, no matter what and no matter if it is justified or legal. What they did was illegal and I want to hold them responsible for that.
10/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98053
Web
Evergreen Professional Recoveries ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WA XXXX, phone : ( XXXX ) XXXX, website : http : //www.everprof.com/ ) is filling a collection on my credit report for a tax preparation firm ( XXXX - XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WA XXXX, phone : XXXX, website XXXX ). I hope that by submitting this dispute, the government will check in the practices of those companies and protect me and other customers from their illegal actions. All what I am saying is documented by the attached e-mails between me and the XXXX company. None of it is hear/say. XXXXThe tax company ( XXXX ) did not do my XXXX taxes. I challenge them to prove they did. I even challenge to prove that we have a written contract. For more than a month, they did not provide an acknowledgment of receiving my files ( XXXX ) or when will they finish doing my taxes. I complained by e-mail, they said that they are busy and can not commit to a date. I requested to take my XXXX and take it to another tax company for processing. They said they will assign another person to work on it. The person said in the e-mail that he can not commit to a date to finish my taxes. To show his understanding, he said in his e-mail that my tax case will have no refund. I understood right away that he did not even open my files ( I usually get around {$3000.00} refunds, and for this particular year XXXX the IRS did actually refund more than {$3000.00} ). I asked in an e-mail to get my XXXX to take them somewhere else. Falco/Sult in an e-mail said that they can not commit to a date. I asked to get my XXXX and they said in the e-mail that I can pick them from their front desk after more than a month with no delivery of work or even an apology. I picked my XXXX, and filed my taxes with another company. As I told you, the IRS refunded me more than # XXXX. Following that, XXXX sent me a bill for {$400.00} by e-mail. I responded by e-mail right away saying : " Pay for what, you did not prepare my taxes ''. I never heard from them again till I got a call from the Evergreen Professional Recoveries. I told them the case exactly like I am saying it here. Then I heard nothing from anybody till I found the collection on my credit report. I called Evergreen Professional Recoveries. They said they will look into it. I asked them to take my e-mails to confirm what I say, they refused ( Please check the recorded phone calls. They say it is recorded ). XXXXI am subjected to a malicious attack on my credibility by both XXXX and Evergreen Professional Recoveries. Despite the clarity of the case and having everything documented in e-mails, they managed to put a collection on my credit record and drop my credit score by XXXX points. I hope that by escalating this case, the government will check in the practices of those companies and protect me and other customers from their illegal actions. I believe that those collection companies have rues to follow before they go damaging customers credit scores. First, they should have checked the case presented by XXXX ( our exchanged e-mails could have clarified the case ). Second, they should have checked my e-mails to confirm my case ( their recorded phone conversations with me will show that they refused to get the e-mails from me ). Instead, I believe they have an interest in the collection, no matter what and no matter if it is justified or legal. What they did was illegal and I want to hold them responsible for that.
02/20/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WA
  • 98008
Web
I received a letter from Evergreen Professional Recoveries ( EPR ) on XX/XX/XXXX informing me that I owed a debt of {$470.00} to XXXX XXXX. On XX/XX/XXXX, I sent a response letter to EPR via certified mail in which I informed EPR that I did not owe any money, as I had already paid the debt directly to XXXX XXXX on XX/XX/XXXX and provided a bank statement as proof. Furthermore, I requested that EPR send me the documents that made EPR think I still owed the debt and that EPR cease all other contact with me and my address. I received a mailed response from EPR, dated XX/XX/XXXX, informing me that EPR would stop collection of this debt. On XX/XX/XXXX, I received a letter from EPR informing me that EPR was once again trying to collect this debt, but this time the amount was {$900.00}. On XX/XX/XXXX, I received a phone call from an EPR representative and informed the representative that I had already sent proof of payment in XXXX of XXXX and that I was not responsible for the debt they were trying to collect. I also informed the representative that the amount was incorrect, as it included a {$420.00} insurance write-off and the representative informed me that this was already adjusted in their system and that they were only trying to collect the patient responsibility of {$470.00}. The representative denied that I had previously contacted EPR. I requested that the representative note that I'm disputing the debt and that they also notify any 3rd party they may report this debt to that it is disputed ; the representative refused to do so and insisted that I must provide evidence to dispute the debt. I believe the statements made by EPR are false and that I'm not obligated to prove that I do not owe a debt to dispute it. After this the representative informed me that debt collection efforts would proceed and hung up. Following this, EPR called me XXXX more times during the week of XX/XX/XXXX : XXXX phone call on XX/XX/XXXX, XXXX phone calls on XX/XX/XXXX, and XXXX phone call on XX/XX/XXXX. On XX/XX/XXXX, approximately XXXX minutes after speaking to the EPR representative, I spoke with XXXX XXXX XXXX billing support and they told me that the my account balance was XXXX in their system and that they had informed EPR that the collection should be stopped on XX/XX/XXXX. The collection of my account with XXXX XXXX had been re-opened because of a billing error in their system that was resolved between my health insurance ( Regence ) and XXXX XXXX on XX/XX/XXXX. XXXX XXXX also informed me that they never sent the {$470.00} to collection that I had already paid, only the {$420.00} insurance write-off that was erroneously marked as patient responsibility was sent to collection. On XX/XX/XXXX, I mailed a second letter to EPR via certified mail informing them of my dispute which was delivered to EPR on XX/XX/XXXX according to XXXX. With this letter, I also included the proof of payment I previously sent EPR, a copy of my letter from XX/XX/XXXX, and a copy of EPR 's response letter dated XX/XX/XXXX. Once again, I requested that EPR provide me with the information that made them believe I owed this debt and requested that they cease all other contact with me and my address.
01/27/2017 Yes
  • Debt collection
  • Auto
  • Communication tactics
  • Called after sent written cease of comm
  • WA
  • 98391
Web
I received a call today from this lady I believe her name was XXXX. She made me feel extremely inadequate like i was a liar and that I had no rights. We first spoke XX/XX/XXXX and set up a payment arrangement to get this debt payed off. I told her that {$450.00} a month was all that we could afford and that I would try, key word try, and get something to her when I received my tax return XX/XX/XXXX. We were contacted by this lady again when she called XX/XX/XXXX to ask for a larger sum of money. I told her we had to take care of a bug infestation in our home ( bed bugs ) and that I would not be able to give her more than the promised monthly {$450.00} that we had agreed upon at the XX/XX/XXXX. She told me that would not be enough and said that she would be making a judgment against me. XX/XX/XXXX she called and stated that I had done nothing about my collection debt and that this is all my fault that we are where we are. She stated that I could have come up with money to pay this debt and that I needed to come up with {$2800.00} within a week and {$650.00} a month so that they would stop the judgement. I told her that was not possible and that is what I was trying to do back XX/XX/XXXX. If she had given me the 5 months between XX/XX/XXXX and XX/XX/XXXX to come up with the {$2800.00} that it would not have been a problem but that last time I spoke to her she made it seem like a lower payment was not an option. This most recent time she called me this morning XX/XX/XXXX she stated that I stuck my head in the sand hoping this would go away. That I never spoke to my husband about any of the decisions and kept him in the dark when I had not. She called me irresponsible and selfish to quit my job to be home with my kids. She told me that I am the one that has been unresponsive when it comes to working with them. She told me that I have until XX/XX/XXXX to come up with something and she does n't care if it means that I ca n't buy food or pay my mortgage because I am at fault and was not willing to work anything out with her, when I tried working something out with her since XX/XX/XXXX. I told her as a consumer XX/XX/XXXX that she is not allowed to contact me any longer and that I had felt attacked and she still proceeded to contact me. She called me a liar and told me that my sob story will not do me any good and that she really hopes that I have to go back to work because of this and that again I was irresponsible and selfish to quit to begin with.
07/10/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98223
Web
Before I had credit I kept getting these random calls from Evergreen Professional Recoveries. They would say they were calling about an important business matter or a financial issue or something on the lines of being Vague enough to peek my interest. They would not specify anything unless I gave personal information! These things included full name, date of birth and an address. All things I consider sensitive information and I even felt they would ask to get my Social security number. If they really were calling me for this issue they would already have these on file. For the past year or so I thought they were total scammers trying to steal my personal information because they would not fully disclose the nature of the call and had the audacity to ask for such personal information. I have ignored their harassing phone calls which even disrupted my work at times! I work as a XXXX and it they had disrupted me trying to call the hospital when giving a short report of a XXXX! I have no debt and have not even had an X-Ray done for quite some time and that was filed under XXXX XXXX XXXX. So, I have no clue where this debt could have came from nor have gotten a WRITTEN NOTIFICATION even at my old place of residence which my mother still resides at and she received nothing over the time frame of this harassment starting. And now they are damaging my new credit score which is only 3 months old! They keep changing the information about when the debt was due as well it seems. I dont understand and its frustrating. I have disputed them with XXXX once and it got deleted. Multiple accounts. This time it was just updated. I dont understand how that is legal to harass someone like this and mess with their lively hood. I even looked this business up on the XXXX XXXX XXXX and have seen reports of them being scammers, not taking off the reports of peoples credit when they have been paid, and just over all shady tactics. So I refuse to give any information or pay a dime to these people. And interesting enough when I called them every time itd go to their voicemail. So I have been unable to resolve it with this company and its an issue. Can you please help me clear this up? Its gone on long enough. Thank you for whoever is reading and have a good day!
07/09/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98126
Web
These are the two parties besides myself : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WA XXXX Evergreen professional recoveries XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Washington XXXX My wife and I are looking into refinancingourhome becauseof the low rates and I pulled ourcredit just to check on it before applying. I had a collection notice on my credit that I was not aware of. So I sent in a request to see what the collection was for ( Evergreen is the collection company ). I got back medical invoices with descriptions of medical work that had my name on it ( first time I had seen these invoices ). I never gave Evergreen permission to see let alone receive copies of medical invoices/records. If I knew it was medical I would have asked for XXXX to send theinvoices to me directly. I have the letter sent to me ( by Evergreen ) with the invoices that contain my medical info, let me know if you would like to see them. I had gone into XXXX in 2018 and it was an ongoing thing ( I was not getting better so I stopped going ), and as I was making the next appointment ( I remember 3 appointments ) I would ask about cost, the front deskpersonwould just say " if you owe anything it will be mailed to you ''. Well I never got a bill, either due to XXXX or USPS. Never got a call, nothing untilit was on my credit.If I did I would have paid or at the very least set up a payment plan. I sent in a complainttoHealth and Human Services Office for Civil Rights Complaint, they said it was not a violation of HIPPA ( is that accurate? ). I also sent in complaints toJoint Commission ( have not heard back ) andWashington State Office of Insurance Commissioner. OIC are working on an audit to see if what XXXX/Evergreen say I owe is what I owe, they have not been helpful, I have had to ask them to reopen the case a few times. I don't want this on my credit report, it is the only knock on my credit and it is a big one. Thank you for your help and time, XXXX XXXX
06/11/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98335
Web
I received a call from Evergreen Professional Recoveries Inc on XX/XX/XXXX. I was unable to understand who this person was or where they were calling from. After a few minutes of back-and-forth asking her to repeat herself while remaining barely intelligible, she informed me she was attempting to collect a debt in excess of one thousand dollars with an original billing date of XX/XX/XXXX. I asked her to who the original creditor was or what it was for, and she said she was unable to tell me but continued to say 'evergreen ' which I only found out was the name of the collection agency itself and not who I was originally billed by after XXXX the phone number. I attempted to determine what the original bill was for, and as I was to going through what it could have possibly come from that has already been resolved ( as I currently do not owe any money to any entity, and even at one point asked if I was supposed to send the collections company or the original creditor the receipts/statements with no real answer ) she hung up on me mid-sentence. I was not being abusive or aggressive, and though I admit to possibly rambling as it completely caught me off guard and I was confused, it was unprofessional and rude. Not entirely sure why someone attempting to collect a debt hang up on that debtor during a first contact call. I have received no written notice as of XX/XX/XXXX and the two times they have called since XX/XX/XXXX they have left voicemails that have been completely silent but for the sound of people in the background talking/working. They have failed to validate the debt, it is unequivocally nonexistent, and I believe even if there were- and this is not acknowledgment of the existence or legitimacy of said debt-, it was grossly inflated by the representative who spoke with me as I have never owed, much less agreed to the transaction of services for, anything even remotely close to the value that I was told.
02/19/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 982XX
Web Older American
I joined XXXX XXXX a while ago to monitor my credit as it was free to join. I was an XXXX XXXX XXXX for over three decades and I got a credit card in XXXX of XXXX. It's the only credit card I have. Because I have paid cash and own my property out right, I haven't needed any credit and just hit an Excellent rating a few weeks ago. On XX/XX/XXXX, I received a notice from XXXX XXXX that I had something in collections. I checked and it was a bill for {$350.00} and I knew nothing about it. Nothing was specified except a tree service. I have never ordered a tree service, never have received any written notice, and because of so many scams, I don't answer my phone unless I know the caller or viable message is left. Friends told me it was a scam, so I ignored it. Then today, XX/XX/XXXX, I got more credit card offers from XXXX XXXX, and saw that I didn't have an Excellent rating anymore, but a good rating, and that the collection notice now said I owed {$380.00}. A couple years ago, I went away for XXXX, and when I got back, someone had encroached on my property and cut down timber and ruined a thirty year project I had going. I got my lawyer, and settled out of court. Though what I got will not replace the tree 's or the damage. That's all I know about any work being done on my property. And it was settled. I have not given any permissions to cut tree 's or do work on my property. I have been home because of Covid-19. If any work has been done on my property, I was never notified and also have not received any bills. Before I pay {$300.00} an hour to a lawyer over something I know nothing about, I want to find out my options and I am checking to see if this is a scam and how to handle it. Like I said, I don't know who submitted the debt collection against me.
05/05/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34691
Web
Recently it has been brought to my attention that there are 3 items on my XXXX credit report, which I could not recognize. These accounts are as follows : XXXX - {$240.00} XXXX - {$85.00} XXXX - {$60.00} I have disputed the accounts through Evergreen Professional Recoveries directly on XX/XX/2021 and have requested to validate the debt and send me proof of all statements with original dates and account numbers. I provided them with my current address and additional contact information, and gave them permission to contact me anytime. It has been over a month and I still haven't received anything. I called them on XX/XX/2021 to find out what is going on. I did leave a voice mail. I was also told that I will receive a phone call back from someone who will be able to assist me, and no one called me back. I finally called again and was talking to a person who was working on validating this debt. He was very rude and started yelling at me when I told him that 30 days for validating the debt has passed. He said that they have 30 days to validate the debt, but there is no limit on how long it takes them to send it to me. In addition he said that these are some medical bills which belong to me and that they are waiting for more information to come. I had insurance and am not aware of why any past balances due. This conversation was not professional, I wasn't offered a resolution, no proof and documentations of any kind. The manager claimed the debts were validated yet I hadnt received the documents alleging these are valid debts afforded to me by the Fair Credit Reporting Act, Section 609 ( A ) ( 1 ) ( a ) within the 30 days window.
07/01/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OR
  • 97229
Web
I finally looked at my credit report this XXXX to pay down my debts. I called XXXX about the duplicated charge for the same day posted to a debt collector and was told to call the agency which was evergreen professional recovery but that they would dispute the reports. there were three. one for XXXX dollars placed on XX/XX/2016, and two for XXXX dollars for the same day on XX/XX/2016. when I called evergreen they suddenly claimed I owed over XXXX dollars in medical debt from XXXX from XXXX not the XXXX on my XXXX report. I had insurance at the time. she tried to lie to me about sending me the medical records from XXXX that show what procedures that money is from to get my address from me. I know creditors do not have access to information about procedures ive had or not had because it violates XXXX policy. furthermore XXXX sending me to collections instead of billing my insurance is predatory and seems to be a part of something they do on a regular basis. I am not the only person to have this experience. I have XXXX and no job now and have XXXX charges or copay with this type of state insurance and somehow they are trying to take me to collections for recent things as well. it should be noted that in between XXXX and now I've had providence, as well as health share Oregon all under this same tier and umbrella of XXXX and have never been charged for anything. XXXX would get paid the same if they took their charge disputes to XXXX instead of harming those under XXXX XXXX that have no money and no jobs and that's WHY they have XXXX.
06/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • WA
  • 98155
Web
I currently have open collection with Evergreen Professional Recoveries Inc. The original amount owed to them was {$300.00}. A payment of {$150.00} was made to them on XX/XX/2019, bringing my total amount owed to {$150.00}. On XX/XX/2019, EPR reported to the XXXX XXXX that I still owed the full amount of {$300.00}. I made a dispute to XXXX XXXX, stating that they are reporting the wrong amount, as I made a payment to them two weeks prior. XXXX XXXX received my dispute on XX/XX/2019, and was completed XX/XX/2019. The result of the dispute was verified as accurate by EPR, and it stated that the amount of {$300.00} will stay on my Credit report. I contacted Evergreen Professional on XX/XX/2019, to confirm what the remainder balance of my account was, which the informed me was only {$150.00}. I asked them why this amount isn't being reported to the Credit Bureaus, to which they told me it the Credit Bureaus error. On XX/XX/2019, again, Evergreen Professional Recoveries reported that I still owned full amount of the collection. As of XX/XX/2019 the full amount is still showing up as owed through XXXX XXXX, XXXX XXXX and the XXXX XXXX. Evergreen Professional Recoveries Inc., is the only collections company that I have had issues with reporting the correct amount to the Credit Bureaus. I believe they are in violation of the FDCPA, and I feel like they are a completely untrustworthy collection agency. The reviews of this company shows similar instances of them reporting false information on other accounts.
01/31/2017 Yes
  • Debt collection
  • Credit card
  • Communication tactics
  • Used obscene/profane/abusive language
  • WA
  • 988XX
Web
On XX/XX/XXXX I called in to Evergreen Professional Recoveries to pay off an account they had under my name. I paid the balance in full, and was told that I would be receiving confirmation of this within 7-10 days. I waited 10 business days before calling back on XX/XX/2017. I was informed at this time that the letter had not been sent out, but it would be the following day, and that I should expect to receive the confirmation letter no later than Friday, XX/XX/XXXX. I waited until Monday -- still no letter. So I called again. This time, I was told I would be emailed the confirmation within 24 hours. I agreed that this was fine. Next day - no email, still no letter. I called in again and this time asked to speak with a supervisor in an attempt to expedite the process. What follows is my reason for submitting the complaint. First, XXXX came on the phone. She was rude, interrupted and talked over me while trying to explain what I had already been told. She would not let me speak, so I asked for her manager. She put me on hold for several minutes before returning and briefly attempting to apologize ( at least, I *think* it was some form of an apology ). She then placed me back on hold to speak with her manager. This man 's name was XXXX. He was equally as rude, combative, and unprofessional as XXXX. He never acknowledged the false promises that were made and refused to send me the confirmation email. I still have not received the confirmation of payment, which posted now 25 days ago.
03/28/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98208
Web
Was sent a collection of date to verify within 30 days in XXXX of XXXX from Evergreen Professional. Sent letter out XXXX the week of XXXX - XXXX. to verify the debt. I had waited over 60 days to get letters from Evergreen Professional that it was valid of not and had not heard from them. Certified mail card that I wanted signed to get back to me was signed on XX/XX/XXXX by " A ''. By the over 60 date mark of not hearing back - I sent a letter that they must terminate the collection because it wasn't validated and included the estoppel by silenced and since no such proof existed- they had to delete all of the collection debt they requested in the first place. That was signed by " A '' once again on XX/XX/XXXX. They had 15 days ( calendar ) to do so. I haven't heard from them until they sent a letter basically requesting that they haven't heard from me and now assume the debt is valid and if I didn't respond by XX/XX/XXXX that they seek the legal representation route. I'm in the process of sending everything I sent them ( copies ) with the fact that I've reported them to CFPB, FTC and kept my documents just in case it goes further. I haven't seen anything from them saying its my debt, the bureau 's didn't even send anything towards me either and I have reached out many times to them to validate it. I even have notes on the debt that is getting reported that I'm seeking validation on the so called debt I owe.
01/27/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • WA
  • 98203
Web
While renting at XXXX XXXX XXXX XXXX for over 2.5 years, we decided to buy our own house and we acquired the property last XX/XX/2020. But before we start shopping for houses, we considered our rental duty which is renewed yearly every XX/XX/XXXX. We consulted the apartment management AHEAD, what shall we do to avoid paying the rest of the yearly contract in case we move earlier than XX/XX/XXXX. As we agreed upon if we can look for tenants that will replace us we will be free of liabilities. Even we found the tenants that replaced us quickly, I still pay rent for XX/XX/XXXX to give us time for moving and cleaning the apartment because I was hoping they will refund my {$1000.00} deposit. Instead of refunding my deposit, when new tenants moved, this XXXX charging me to pay the XXXX and XXXX, which breaking our verbal agreement. They threatened me to be sued, put in court. I refused, reasoning that if I paid XXXX and XXXX they are earning double because I found the tenant for them currently renting. So they went back last XXXX by using a debt collector Evergreen Professional Recoveries, fabricating other issues of damages because I didn't buy the 1st charges they are trying to collect. Suspiciously, they never asked for it from the very first, what they charging me is for 2months rent instead. Since I never agree they invented these lately.
01/08/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98201
Web
At the time of my original complaint to the creditor, XX/XX/2019, I had been contacted nearly ten times since XX/XX/2019, a span of a little over a week. They have since contacted me several more times. I never answer these calls as my phone carrier has flagged them as spam. Each time they call, sometimes multiple times a day, they leave voicemails that are over ten minutes long. This practice is not only annoying, but illegal as per the Fair Debt Collection Practices Act ( FDCPA ) 1692-1692p.806.5, which defines harassment as " causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. '' At this time, I am disputing the debt collection practices this company employs as it is harassment, requesting debt validated, and taking the matter up with original creditor, should I be provided with their information in a timely manner. I will take legal action if need be. Since my original complaint, this creditor has illegally reported this debt on my credit report. They have never provided a written notice of the debt, which is illegal under FDCPA, and failed to respond to my initial complaint within thirty days, which is also a violation of the FDCPA.
12/03/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98122
Web
In XX/XX/XXXX I discovered that my credit report reflected a collection account for {$72.00} from XXXX XXXX. The collection agency was Evergreen Professional. I was unaware of this debt or what it was exactly for. I contacted XXXX online, they told me they couldn't provide me with copies of the medical billings. I wrote to Evergreen and XXXX. I did finally receive a copy of billings at it showed I owed {$57.00} ( not {$72.00} ) from a XXXX XXXX. I paid it immediately when received and wrote to XXXX asking them to remove this from my credit report. They cashed the check. I had my credit looked at today, Evergreen still has a collection account listed there, this time for a third different amount, {$15.00}. They've listed this collection at {$72.00}, {$57.00}, and now {$15.00}. I have had ZERO response from Evergreen. They do not respond to letters or disputes. I am hoping you can help and have this removed from credit account. The billing practices of XXXX created this confusion ( never saw the {$57.00} due amount until two and half years after the services ), the numbers have been wrong, and the communication terrible from both companies. Neither XXXX or Evergreen have written to me to explain anything. Assistance is appreciated.
02/15/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 981XX
Web
on XX/XX/20 I RECEIVED A PHONE CALL FROM A DEBT COLLECTOR NAMED XXXX XXXX AND SHE SAID SHE WAS CALLING FROM EVERGREEN COLLECTIONS. SHE ASK FOR MY BY NAME AND I SAID YES ITS ME BUT THEN PROCEED TO DISCLOSE MY INFO WITHOUT PROPERLY VERIFYING IF THIS WAS ME OR NOT AND WHATS WORST SHE DID NOT GAVE ME MY MINI MIRANDA RIGHTS REQUIRED BY LAW TO DISCLOSE ON EACH AND EVERY CALL. I CALLED BACK AND ASK TO SPEAK TO A SUP AND XXXX GOT ON THE PHONE SAYING HE WAS A MANAGER AND INFORMED HIM ON HOW HIS COLLECTOR DID NOT VERIFY ME AND DID NOT DISCLOSE THE MINI MIRANDA AND HOW THIS IS A VIOLATION PER THE FDCPA. XXXX SAID HE WILL CHECK INTO THE RECORDING AND HE STATED HE WILL GET BACK TO ME AT HIS EARLIEST CONVENIENCE AND I TOLD HIM THAT WAS NOT ACCEPTABLE AS THEY ALWAYS CALL ME AT EVERY HOUR. I ASK TO SPEAK TO HIS SUPERVISOR AND HE STATES HE WAS NOT IN AND REFUSED TO LET ME SPEAK TO ANY OTHER PERSON BUT HIM AND PROCEEDED TO LAUGH AT ME. I INFORMED HIM I WILL CONTACT THE ATTORNEY GENERAL AND THE FDCPA SINCE HE WAS NOT WILLING TO RESOLVE MY ISSUE AND WHAT HIS COLLECTOR IS AGAINST THE LAW. I WANT THESE COMPANY TO PAY THE {$1000.00} FINE FOR NOT DISCLOSING THE MINI MIRANDA AND WHAT OTHER FINES MAY BE ADDED FOR THEM NOT PROPERLY VERIFYING ME.
08/15/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98387
Web Servicemember
On XX/XX/2021 I sent a written request to Evergreen Professional Recoveries requesting a breakdown of fees, a copy of my signature with XXXX XXXX showing my signature that allows a release of information, and to cease any credit bureau reporting until the debt was validated. I included a copy of the same request that was sent to all three major credit bureaus. Evergreen Professional Recoveries received the letter on XX/XX/2021. XXXX and XXXX removed the accounts from my credit bureau after 30 days due to lack of information from Evergreen Professional Recoveries. I sent a follow up letter to Evergreen Professional Recoveries on XX/XX/2021 after I did not receive a response of any kind from them. The USPS tracking system shows that they received the letter on XX/XX/2021. To this date I have not received any information from them, they are still reporting my information to XXXX and one account is still showing on my XXXX report ( account # XXXX for {$510.00} ). I am attaching copies of all letters and certified mail receipts.
08/04/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98040
Web
I have been getting repeated phone calls from a debt collector, sometimes even twice in a week ( for example, XXXX, XXXX ). I do not know what this debt would be from since Ive never received anything in the mail warning me, requesting anything, or simply letting me know of something that I may owe a debt for. At this point I think this is a scam since I receive a ton of scam calls, oftentimes receiving calls after the debt calls, saying that theyre going to take legal action ( maybe not related but seems strange ). Anyway, I havent been alerted of any debts that I owe in an official manner, so why would I think this is legitimate? By the time, Im able to call, they are closed ( Im not with my phone during work days ). I also looked them up and the reviewers are all saying that theyre being harassed for a debt they never owed, like me, or that theyve already paid an old debt are still being called, which makes me even more hesitant to get in touch anyway. I would like them to stop calling me immediately.
04/23/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 986XX
Web
On XX/XX/XXXX I had a brief hospital stay at XXXX XXXX. As I was leaving the hospital, I paid my " anticipated charges '' in the amount of about {$400.00}. My balance ended up being around {$600.00} total and was paid the following month after I was sent a bill by XXXX XXXX. That month I was also contacted by Evergreen Professional Recovery stating that I owed money to them for services rendered by XXXX XXXX. These bills had already been paid and I spoke with XXXX XXXX and got everything cleared up and eventually switch insurance providers. Earlier this month ( nearly five years after paying this bill ) I received a phone call from XXXX at Evergreen Professional Recovery on XX/XX/XXXX and again on XX/XX/XXXX stating that they are trying to collect on this debt. They have not been able to provide me with any paperwork. XXXX suggested on XX/XX/XXXX that I call XXXX XXXX to clear up this issue. I called XXXX XXXX XX/XX/XXXX and was informed that I had no balance on my former account.
01/30/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • XXXXX
Web
THIS COMPANY IS XXXX AND XXXX!!! ... .I HAVE JUST RECENTLY TRIED TO GET INFORMATION ABOUT WHAT I " ACTUALLY '' OWE SO I CAN PAY. I CALLED EVERGREEN XXXX LOCATED IN XXXX WASHINGTON ON XX/XX/2019 AND SPOKE TO A REPRESENTATIVE AND TOLD THEM I WANT TO PAY WHAT I OWE BUT I WOULD LIKE A " FULL '' PRINT OUT/COPY " FROM THE HOSPITAL '' OF ALL THE SERVICES THEY SAY I RECEIVED WITH AN AMOUNT BREAK DOWN!! AND GAVE THEM MY ADDRESS TO FORWARD THE DOCUMENTS/BILL TO. I HAVE NEVER RECEIVED ANYTHING!!! I'VE BEEN WAITING OVER A MONTH NOW! YET SOME HOW THEY RENEWED THE AMOUNTS " THEY '' SAY I OWE ON MY CREDIT REPORT!! THIS IS AGAINST THE LAW!! THEY CANT KEEP ADDING IT EVERY MONTH SO MANY TIMES!! THEY KEEP DOING THIS! THEY MUS STOP!! OR I WILL TAKE THEM TO COURT THIS TIME FOR HARASSMENT!!! THIS COMPANY IS AWARE THAT THEY ARE DOING ILLEGAL ACTIVITY BY CONTINUALLY PUTTING THIS ON MY CREST REPORT AND STATING THAT IT IT NEW!! IT IS NOT!!!! EVERGREEN XXXX IS CONSTANTLY VIOLATING THE FDPCA ACT!!!
08/27/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • WA
  • 983XX
Web Servicemember
On XX/XX/XXXX my wife and I contacted Evergreen Professional Recovery XXXX, to pay medical debt accumulated from XXXX. We made a verbal agreement to have all accounts deleted off our credit reports if we paid all accounts in full that day. The individual we spoke to agreed to these terms verbally. We then used our internet account to pay these accounts in full. After one month no accounts had been updated through the credit bureau 's. We disputed with the credit bureau 's, after the required 30 days the accounts were updated stating paid. Then we disputed again as these accounts were supposed to be deleted entirely off the reports. This month we have begun calling Evergreen Professional Recovery XXXX to ask why the accounts have not been deleted on our reports. They state that they have no record of agreeing to these terms. Please when dealing with this company request in writing to have a letter of deletion sent to you prior to paying any debt.
10/29/2015 Yes
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • WA
  • 98032
Web
XXXX XXXX, works for evergreen profession recoveries. she is extremely rude, diarespectful, and deceitful. on numerous occasions I have attempted to resolve my payments by establishing a monthly payment that is possible for me, but if she does not like it, she makes threats about taking me to court and garnishing wages from my job. what I mean, is a different employee had offered me a certain amount to be paid per month and that was the best he could do, and the next hour she said changed it to a different amount. she went from saying XXXX a month to XXXX a month after 2 payments of XXXX. After telling her that was not feasible, she said " you know what, just throw everything to the trash. I 'm not doing anything for you. I will just garnish ur checks ''. bottom line is she is rude and disrespectful. and constantly makes threats and has no intentions of working with me when I am making an effort to pay them.
07/08/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • MT
  • 59801
Web
As of XXXX XXXX, 2019, I have been contacted nearly ten times since XXXX XXXX, 2019, a span of a little over a week. I never answer these calls as my phone carrier has flagged them as spam. Each time they call, sometimes multiple times a day, they leave voicemails that are over ten minutes long. This practice is not only annoying, but illegal as per the Fair Debt Collection Practices Act ( FDCPA ) 1692-1692p.806.5, which defines harassment as " causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. '' At this time, I am disputing the debt collection practices this company employs as it is harassment, requesting debt validated, and taking the matter up with original creditor, should I be provided with their information in a timely manner. I will take legal action if need be.
05/20/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • ID
  • 83835
Web
Unfortunately the calling company is calling for a party whom is no longer with us on this earth and is deceased. I have tried to catch them and explain this, but they always seem to call when I'm not by the telephone. And it's becoming a disruption to my home, and a painful reminder of our loved one whom is no longer with us due to XXXX. I understand they are just doing their job. But we are not in any position to help them. They just need to quit calling the phone number they have listed. It is not a personal phone number, it's an home phone. So when they call it disrupts others. And we tend to not answer numbers we do not know due to spam callers.. The bordering on harassment needs to come to an end. And to call in is more difficult because I do not have the necessary information to " discuss the deceased parties account ''.
04/25/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85298
Web
I recently noticed that the below fraudulent accounts were posted on my credit reports. I have never had any services with XXXX XXXX and do not own this debt. Never received any paperwork about this, no requests, nothing. Asking to have this deleted from my credit files as this is not mine. XXXX XXXX. EVERGREEN PROFESSIONAL {$4300.00} Reported balance Original balance {$4300.00} Opened XX/XX/XXXX ( XXXX yrs, XXXX mos ) Account status Open Type -- Responsibility Joint Remarks Placed for collection Original creditor name XXXX XXXX EVERGREEN PROFESSIONAL Last reported Apr XXXX, XXXX {$900.00} Reported balance Original balance {$900.00} Opened XX/XX/XXXX XXXX XXXX yrs, XXXX mos ) Account status Open Type -- Responsibility Joint Remarks Placed for collection Original creditor name XXXX XXXX
08/31/2017 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • WA
  • 98373
Web
I was contacted by the XXXX XXXX XXXX located XXXX XXXX XXXX XXXX XXXX WA XXXX from phone number XXXX via my cellphone on XX/XX/XXXX XXXX XXXX XXXX XXXX regarding a medical debt that I have been paying monthly since XX/XX/XXXX. I told the representative that they were in violation of TCPA and they did not have permission to call me on my cellphone. I asked them to cease and desist. The representative then went on to let me know they could contact me if they so choose to. On XX/XX/XXXX XXXX I received a call at my place of employment. I explained to the rep that I could not receive calls at work and would be terminated he then let me know he would continue to call and pursue additional collection efforts now that he confirmed my place of employment and the calls would continue.
09/22/2019 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • XXXXX
Web
THE AMOUNT I OWE IS {$330.00} ... EVERGREEN PROFESSIONAL LOCATED AT XXXX XXXX XXXX XXXX # XXXX XXXX, WASHINGTON XXXX ... THIS COMPANY HAS FRAUDULENTLY SENT THAT I OWE {$330.00} ELEVEN TIMES TO MY CREDITOR REPORT AND SEVERAL TIMES THEY CHANGE THE AMOUNT TO MAKE IT SEEM LIKE A NEW AMOUNT THAT I OWE!!! THEY ARE COMMITTING FRAUD AND BREAKING THE FAIR DEBT COLLECTION PRACTICE!!! THEY CAN'T DO THIS!!!! THEY ARE HARASSING ME THROUGH MY CREDIT REPORT CAUSING ME ANXIETY AND AN ENORMOUS AMOUNT OF STRESS, IM GETTING XXXX AND CANT FOCUS OR THINGS STRAIGHT THEY ARE CAUSING THIS BY LYING SAYING I OWE " WAY '' MORE THAN I REALLY DO!!! THEY ARE GOING TO CAUSE ME TO HAVE A NERVOUS BREAKDOWN AND LOSE MY JOB OVER THIS!!! THEY SHOULDN'T EVEN BE IN BUSINESS BECAUSE THEY COMMIT FRAUD AND LIE!!!
03/18/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • WA
  • 982XX
Web
I'm not even sure what debt they are talking about. There were calling me incessantly and would not tell me who they were. If I answered, they would transfer me to an automated message to leave my information. The only bill I thought could have been outstanding was a doctor bill from XX/XX/2018. I have called the doctor 's office and my insurance paid. I have a XXXX balance. I do not owe anyone any money ; I have impeccable credit. I have also just checked my credit report, in case of identity theft. My credit report is perfect. They are now calling my work number ; I am a XXXX XXXX and it rings in my XXXX. I have been forced to unplug the phone. The name of the company is Evergreen Professional Recovery, headquartered in XXXX Washington.
08/09/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WA
  • 992XX
Web Older American
Today, XX/XX/XXXX at XXXX Received phone call today Evergreen debt collection XXXX alleging unpaid medical debts from XXXX. Amounts under {$11.00} several totalling less than {$50.00}. One for XXXX cents. Never have had original creditor notify me of debts owed and never received documents detailing debts in over 4 years. Asked for details of debt to dispute charges by mail ie An itemization of the current amount of the debt that reflects interest, fees, payments, and credits since a particular date of occurrence and was told they don't provide that. I cited state law and was again told no, they will not provide details only balance due. I disputed over phone and asked to be contacted by mail only no longer receiving phone calls.
09/03/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98117
Web Servicemember
I've tried to pay this debt. On my credit report I have three different debt accounts from this debt collection company. One debt say XXXX, {$180.00}, and {$70.00}. However, when I call they say I them owe {$1000.00} for medical biils. I refused to pay them because I'm only responsible for what's on my credit report. What they're doing is illegal. Someone has to call them, and prentend to be me, so you'll get to the truth!! I'm only willing to pay what's on my credit report, and that's it!! Here 's their information EVERGREEN PRO RECOVERIES XXXX XXXX XXXX XXXX # XXXX XXXX, WA XXXX ( XXXX ) XXXX. I've tried a couple of times, but they claim that I owe them {$1000.00}, but my credit report states a different amount.
07/17/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • WA
  • 98499
Web
randomly i get this call saying i owe XXXX $ to this company when i in fact DO NOT. only time i have gotten any kind of XXXX XXXX are from my l and i claims and these guys have reportedly abused trying to call me. i am a XXXX father to a beautiful XXXX year old and don't have time for this nor can i afford a ding on my credit i tried reasoning with them and they have said basically " NO YOUR GOING TO PAY US '' and at that point i have hung up and whenever i answer my phone and it is them i hang up on impulse because i know my truth 's and they harass me to the point of breaking and its the fact they wont try to negotiate anything.. i believe this to be true and sworn by XXXX XXXX on XX/XX/2021
08/21/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • XXXXX
Web
I try contacting this company on XX/XX/2021 via certified mail requesting validation of the alleged debt and never received a response from the company. However the company still reporting as a collection on my credit report and damaging my character, by law and by the letter a sent to them via certified mail they had 30 days to respond with proper evidence and/or proof that I owe the alleged debt. Currently this company is in default by failure to reply with me, pursuant 15usc 1692g I have the right to this information within 30 days or if failure to respond it results on default and it needs to be remove from my credit report immediately by FDCPA ( Fair Debt Collections Practices Act )
02/17/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • OR
  • 97070
Web
After multiple requests, Evergreen Professional Recovery has contacted me during working hours to try and collect a debt. I 've tried working with them and have let them know when they can call me ; however, they continue to call during those hours. The response I received from the representative when I told them when they could call, which is during their business hours, was simply unacceptable. Never should a representative say they wo n't call when the time that is given to them is technically during business hours. I even let them know and asked them to make a note that if they called during the hours I work I would seek legal action as it disrupts my job in XXXX.
08/26/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • XXXXX
Web
the company claimed they received my request for validation letter on XX/XX/XXXX. I have proof they received the letter on XX/XX/XXXX which is a fact ( via certified mail # XXXX ). Proof is attached. I just received a letter from them 45 days later with a postage stamped on XX/XX/2021, when pursuant fdcpa law and my letter they only had 30 days to respond, failure to respond result on default. I request for them to immediately remove the account from all reporting CRA 's. This company operation is unethical and they lack of response is harming my emotional state causing me stress, mental anguish and losses due to negatively reporting on my credit report.
09/13/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • WA
  • 98404
Web
The original debtor cleared the debt in XX/XX/XXXX. They removed the accounts from my medical record and did not further communicate with me outside of sending a letter confirmation that I owed a XXXX balance. On XXXX XXXX, XXXX, I received email notification that 12 accounts were added to my credit as derogatory marks. When I contacted the original debtor they could not help and that they did not clear the accounts ( again, I have documentation ). The collection company is lying and saying they made contact with me about this and that these items have been in collections for years - I have screen shots that these accounts were added on XX/XX/XXXX.
03/24/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • WA
  • 98001
Web
On WednesdayXX/XX/2021 I called evergreen professional recoveries to try and resolve a debt that I received in the mail and said I had 30 days to respond and take care of my debt in good faith. So I did just that I spoke to a man that asked me my name and said I have to transfer your call when I got transferred another man asked for my info and then asked about my spouse. He then said I owe XXXX and proceeded to say I had 30 days to pay or I was going to get sued by them. He didnt offer any resolution to my situation.I told Him I didnt have the money and if I could be put on a payment plan he told me no I then told them I would call back.
07/06/2020 Yes
  • Checking or savings account
  • Checking account
  • Problem with a lender or other company charging your account
  • Transaction was not authorized
  • WA
  • 98023
Web
I was offered and accepted overdraft coverages and feel they did not give me what my contract told me I would get. My account was closed before I could pay the amount and sent to collection for being overdraft. I tried to work with the credit union and they refused. It is on my credit report reporting false information because I feel I paid for a service I did not get. I feel this is false and deceptive information the bank gave me about overdraft coverage for {$700.00}. I was even threaten by the collection agency about a medical debt from 2001 from XXXX XXXX and was told that it was also still a valid debt.
08/23/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NV
  • XXXXX
Web
The company EVERGREEN PROFESSIONAL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX WA XXXX is violating debt collection by Illegal Debt Collection Practices Under the FDCPA!!! They are harassing me and constantly filing debt collection to my credit reporting agencies messing up my credit score and credit on purpose!! They keep filing in different amounts they say that I owe so they can keep sending t!! They KNOW ITS ILLEGAL AND THEY ARE HARASSING ME AND CAUSING ME STRESS!!! They have reported the SAME COLLECTION XXXX TIMES TO MY CREDIT AGENCIES IN A JUST A FEW WEEKS THEY KNOW THAT IS ILLEGAL!!!!!!
07/14/2018 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • WA
  • 98445
Web
XXXX XXXX with Evergreen Professionals called one of the XXXX offices about me to collect a debt. 1. I am not allowed to take calls at work as that is a misuse of state resources- I've shared this with him before yet he fails to comply 2. The deparrment he called I no longer work at. He made the lady who took the call very uncomfortable with there conversation 3. He announced he was attempting to collect a debt 4. He called my personal phone and left a message that he is collecting a debt- I don't have my name listed on the voicemail. That message could have been left for anyone.
08/30/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • WA
  • 98199
Web
We had paid the account over a year ago with a cashier 's check and had not received any bills so assumed the account was closed. XXXX XXXX from Evergreen Professional Recoveries contacted me at my work. I explained the situation and she was very aggressive. She said if I did not pay the bill with a credit card over the phone she would immediately report to the credit bureau. She proceeded to yell at me and be abusive accusing me of lying. I immediately called the company which we owed the bill to and will be paying them directly. It was completely unacceptable behavior.
11/06/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • WA
  • 98516
Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. The 3 Credit Bureaus are reporting inaccurate information on EVERGREEN PROFESSIONAL XXXX Balance {$170.00} ; this is in violation of the FDICs Uniform Credit Retail Credit Classification and Account Management Policy. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.
08/22/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98126
Web
Several different " representatives '' of a company going by the name of Evergreen Professional Recovery have attempted to contact me regarding a debt owed to them. I have never taken out any kind of loan and do not believe in credit cards ; below is the information that I was able to obtain from them : Company name : Evergreen Professional Recovery Address : Unknown Phone Number : ( XXXX ) XXXX Amount Owed : Unknown Number of Representatives Who Called : XXXX
04/23/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44067
Web
I got a call and i answered hello? lady on the phone said can i speak to XXXX XXXX. I said who is this and she said this is XXXX XXXX XXXX. I said uh who wants to know and she said is this XXXX and I said I don't know and she said is this the XXXX who was born onXX/XX/XXXX 1990? I let her know she gave out my personal information and that she was violating the debt collecting laws.
07/19/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • WA
  • 989XX
Web
I was contacted by Evergreen XXXX XXXX. Many times. I was dealing with COVID.. I had issues paying bills. I had gotten lots of assistance. I told them I would work on repaying the Director would not work with me. They CALLED MY PARENTS AND THREATENED THEM. I can not believe they would stoop that low. I am finding out what I can do about harassment. This is crazy!
04/19/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98499
Web
This debt is in relation to medications received by a provider that I was not informed was not covered in my network, while is was in XXXX XXXX XXXX in a hospital that is covered in my network.. I submitted an appeal with my insurance and they agreed that under the no surprises act, I am not responsible for this charge and I am not to submit any payments.
04/11/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98115
Web
A vehicle that I previously owned was taken into impound. I have shared the report of sale from Washington state, and the name and contact information of the buyer with the credit agency, yet they refuse to remove this from my record. It is seriously affecting my once stellar credit rating, costing me time and money in my real estate transactions.
12/31/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • XXXXX
Web
I sent a request for a validation of the debt and I have not received any response. The only reason that I knew of this debt was by looking at my credit report because I have not received any notice. I have also disputed the item on my credit report, but Evergreen Professional never responded to request sent USPS XXXX.
06/21/2019 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98058
Web
I was contacted by Evergreen Professional Recoveries two days in a row while I was at work. The first call was on Wednesday XX/XX/XXXX and the second phone call was on XX/XX/XXXX. On the XXXX they call my work phone which was not given to them and left a message with one of my co-workers.
12/05/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98501
Web
the original creditor illegally keeps XXXX sets of books and applies the payments to the wrong books. the debt collector needs to provide a complete accounting of both sets of books showing I had an overall positive balance with them at ALL points in time.
03/21/2022 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • UNITED STATES MINOR OUTLYING ISLANDS
  • 98375
Web
Called debt collect to inquire about my debt, told me they could not take payment or discuss debt due to a lawsuit that I have not been served for. Told them I was in the middle of moving and unable to give new address, told me they are going to XXXX me.
06/30/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 98503
Web
Evergreen Professional Recoveries : XXXX I have paid this debt quite some time ago and no longer owe this debt. It wasnt until I pulled a new credit report until I found out that they are still reporting this collection and as having a balance owed on it.
10/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • WA
  • 98125
Web
During a background check for a future apartment, several accounts showed up saying I owed money and had about 7 accounts in collection, but I have paid everything off threw the company directly over a week ago. It is inaccurate and harmful.
11/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • WA
  • 98502
Web
I sent a letter to evergreen professional asking to remove the collections account. I never received a response I have been making monthly payments ( direct withdrawal ) they take {$50.00} a month from me. It should be paid in full
06/17/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 45239
Web
I have contacted Evergreen professional on XX/XX/20 to verify a debt they say that I owe them. However they have not responded to my request. I called them on XX/XX/20 and they were not straight forward with me at all.
08/25/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98115
Web
When I am working they are calling my phone between 1- 3 times a day usually in a row. Lady name XXXX is calling and she doesnt say it is a call fro a debt collector till near the end of the call or when i bring it up.
06/30/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 98503
Web
Evergreen Professional : XXXX I have paid this debt & it is still reporting and updating on my credit file with a balance. This needs to be removed from my credit file immediately. I no longer owe this debt.
04/14/2015 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • WA
  • 98371
Web
Evergreen professional recovery has repeatedly called my place of employment in an attempt to get ahold of me after I explicitly told them not to call me at work.
09/07/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 95492
Web
Evergreen Pro Recovery sent information to XXXX and XXXX some how put someone else on my report {$100.00} can you please help me get this off my records???
02/09/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated committed crime not paying
  • WA
  • 98115
Web
I was called by a number saying that they are trying to collect on debt that I have. Which I have none. XXXX is the number
01/09/2024 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • TX
  • 77095
Web Servicemember
09/27/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 99216
Web
06/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98007
Web
01/27/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WA
  • 98045
Web Older American
07/25/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 99301
Web
05/13/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • WA
  • 98198
Web
04/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 98367
Web
04/13/2022 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 34233
Web
12/13/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98372
Web
12/13/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98372
Web
12/13/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98372
Web
12/10/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98032
Web
11/19/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98032
Web
11/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98032
Web
10/07/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98387
Web
09/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • WA
  • 98198
Web
09/08/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98032
Web
09/01/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98513
Web
07/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98335
Web
06/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98022
Web
06/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98404
Web
06/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98444
Web
06/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • WA
  • 98023
Web
06/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • WA
  • 98002
Web
04/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98312
Web
04/02/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98374
Web
03/26/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98021
Web
02/24/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98023
Web
01/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98021
Web
12/29/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • OR
  • 97229
Web Servicemember
12/17/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WA
  • 98374
Web
12/17/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98387
Web
12/02/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OR
  • 97008
Phone
11/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98290
Web
11/12/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98387
Web
11/04/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 99224
Web
10/27/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98404
Web
09/25/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92024
Web
09/23/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98404
Web
09/14/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98513
Web
09/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98002
Web
09/04/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98056
Web
08/29/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98310
Web
08/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 77511
Web
07/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98071
Web
05/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • WA
  • 98125
Web
05/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98031
Web
05/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98031
Web
01/23/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • WA
  • 98290
Web
12/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • WA
  • 98204
Web
11/14/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98032
Referral
11/12/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • OR
  • 97015
Phone
11/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 98208
Web
08/27/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 95813
Web
07/03/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • XXXXX
Phone Servicemember
05/22/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98003
Fax
01/30/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98032
Web
01/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 98003
Web
01/07/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98032
Web
01/03/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98109
Referral
12/17/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98310
Web
12/17/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98310
Web
05/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 99037
Web
03/27/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 99037
Web
03/07/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98663
Referral
10/12/2017 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • OR
  • 97062
Postal mail
12/23/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98375
Web
12/08/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98328
Referral
12/06/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98501
Web
09/27/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98027
Web
05/05/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98373
Web
12/09/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60615
Web
11/25/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 99202
Web
11/22/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IL
  • 60615
Web
10/19/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98043
Web
09/23/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98201
Web
07/08/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98006
Web
07/06/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98328
Web
06/10/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OR
  • 97222
Referral
04/20/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • OR
  • 97402
Web Servicemember
04/14/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • WA
  • 98204
Web
03/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 90004
Web
03/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98026
Referral
01/13/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98335
Web
11/03/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • WA
  • 98213
Phone Servicemember
10/22/2014 Yes
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • ID
  • 83713
Web
10/22/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 99223
Web
10/09/2014 Yes
  • Debt collection
  • Auto
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98031
Web
10/06/2014 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • WA
  • 98272
Web
10/03/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • WA
  • 98405
Web
07/22/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98409
Web
05/10/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98203
Web
02/24/2014 Yes
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • WA
  • 98296
Web
10/18/2013 Yes
  • Debt collection
  • Auto
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98409
Web