EULER HERMES UMA, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/03/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 350XX
Web
I own a small restaurant that is a single member LLC. I was a COD customer for a local food company. The food company made a claim that I owe {$15000.00}. in a personal guarantee debt. I have disputed and provided documents to the local food company of payment. They have turned the debt over to a collection agency. I have communicated numerous times with the collection company and provided documentation showing their accounting errors and that the debt is not owed. I have also retained legal counsel and advised both parties. The debt collection company continue to harass me and my staff. I have advised them in writing no t to contact me and provided them with my legal counsels information and that I will follow legal advice. I have also, through my attorney, filed a suit in my home county against the food service company asking for a declarative judgement of any monies owed to them or me and for damages done to my business. The collection agency and the food service company have been served by the court these documents. The debt collection company still continues to harass me and my staff and acknowledges that they did get served but that I probably made that up. The harassment has cost me financially, and is damaging my business. It is making me sick and causing me undue stress. I have taken action to ask the court to decide if the money is owed, The harassment is non stop tying up my business and personal phone lines.
04/28/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NY
  • 105XX
Web
AT ABOUT XXXX XXXX ON XX/XX/XXXX, XXXX XXXX FROM EULER HERMES CALLED ME TO ASK ABOUT A PAYMENT I AGREED TO MAKE. I TOLD HIM I WAS JUST WORKING ON IT NOW AND ASKED FOR THE PROPER ADDRESS TO MAIL IT TO. INSTEAD OF GIVING ME THE ADDRESS, HE TOLD ME HE WOULD "NOW TAKE THE PAYMENT OVER THE PHONE". I TOLD HIM I WOULD NOT DO IT THAT WAY, THAT INSTEAD I WOULD MAIL IT AND HE LAUNCHED INTO A PERSONAL ATTACK INCLUDING MOCKING MY SPEECH AND MAKING FUN OF ME FOR NOT PAYING ON TIME. THIS WAS THE MOST UNPROFESSIONAL CONVERSATION I HAVE EVER HAD WITH ANY COLLECTION COMPANY. HE NEVER ADVISED ME THAT THE CALL WAS BEING RECORDED OR NOT. HE THEN CONTINUED TO INSULT ME AND MY BUSINESS, CONTINUING TO MOCK BOTH MY LANGUAGE AND SPEECH. THIS WAS ABSURD AND COMPLETELY ILLEGAL I BELIEVE. XXXX Re: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, INC THIS IS HIS EMAIL SIGNATURE XXXX XXXX XXXX Collections Specialist Euler Hermes Collections North America | Commercial Recovery | XXXX XXXX XXXX XXXX XXXX XXXX | XXXX XXXX MD XXXX | Phone: +XXXX XXXX XXXX XXXX | Mobile XXXX XXXX XXXX XXXX | XXXXXXXX www.eulerhermes.us MY NAME IS XXXX XXXX OF XXXX XXXX XXXX XXXX XXXX XXXX
11/30/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • FL
  • XXXXX
Web
The company representative have been calling our business, threatening us all the time using abusive language, talking to employees about the debt which they don't have to know about the financial situation of the business. we have tried to reason with him but it's impossible to deal with him. We wrote him and email about reporting him for abusive language and his response have been that we have to pay, which we want to do.
02/07/2024 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • KS
  • 67501
Web
05/21/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
Phone
03/13/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NJ
  • 07039
Web
03/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 20743
Web
01/07/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TN
  • 37934
Web
08/21/2013 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CO
  • 80134
Web Older American