Equihome Mortgage, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/06/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • MI
  • 49445
Web
I was sent a solicitation by US Mail from Equihome Mortgage ( NMLS # XXXX ), which was trying to get me to refinance my existing mortgage with them by making false claims. As you can see in the attached image, they advise that if I refinance my with them I can eliminate monthly mortgage insurance premiums from my loan with XXXX and save hundreds per month, with other possible benefits as well. Two false claims here immediately jump out : 1 ) My loan is not with XXXX. 2 ) I put 20 % down when I purchased my home back in XXXX and have never pulled any equity out ; so I do not have - and never have had - mortgage insurance. This type of advertising is predatory on consumers. If I believed what is in this letter, I would think its possible that there is another mortgage out there in my name that Im not aware of ( with XXXX ), or that I need to refinance to save hundreds of dollars ( that Im not spending ), etc. Please address this with the lender.