Envision Payment Solutions, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
12/08/2020 No
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Unexpected or other fees
  • GA
  • 31088
Web
I paid for my property taxes online ( due to COVID ) and there was an extra XXXX in my acct number. I am being charged 3 % ( ~ {$300.00} in fees ) for " insufficient funds '' and can no longer pay my taxes online ( it is marked as paid, yet it did not come out of my account ). The funds were sufficient, simply an error in entering the acct number. I usually turn in a check to avoid the small fee XXXX approx. {$3.00} convience ), but elected to remotely pay in order to avoid crowds. Not I am stuck with a {$300.00} fee that I have to pay in order to pay my property taxes. City of XXXX XXXX XXXX GA XXXX, XXXX XXXX, and Envision Payment system are the companies involved ( not sure where my fee is even going to as all 3 said to contact either other about the issue ).
04/24/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70706
Web
I received a letter from a company called Envision Payment Solutions saying i owed money from two bounced checks. This is a fraudulent claim. They are claiming I wrote to checks to XXXX ( I have no idea who this even is ) two years in a row ( XXXX and XXXX ), EXACTLY one year apart, with two SEQUENTIAL check numbers for the EXACT same amount each year. They are reporting we used checks XXXX and XXXX. This is a new account, I'm not even up that high of a number on my checks. They sent the letter to our old address even though we moved a while ago. I do not want to call or email this company because I strongly feel that this is a phishing scam trying to get me to confirm my name, address, and bank account information.
11/28/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • XXXXX
Web
My son XXXX XXXX XXXX XXXX XXXX XXXX ) goes to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. There was a field trip for which I made the payment of {$45.00} via check from my XXXX XXXX checking account. Check was sent during end of XX/XX/2023. My bank had enough funds. I don't know why funds were not taken from my XXXX XXXX account. Yesterday I got a written letter from Envision Payment solutions. Today when i called Envision Payment solutions, they have no answers to my questions like : 1 ) Who is the point of contact in XXXX for this? XXXX ) What is the way to protest as funds were there in my account?
01/28/2019 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30533
Web