Envios de Valores La Nacional Corp. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/25/2023 No
  • Money transfer, virtual currency, or money service
  • Money order, traveler's check or cashier's check
  • Lost or stolen money order
  • NY
  • 10035
Web Older American
XXXX XXXX initiated a money order transaction on XX/XX/XXXX, amounting to {$100.00}. However, the money order went uncashed due to the closure of the intended recipient 's office. Despite this, the post office has not returned the money order. As a result, " XXXX XXXX '' is now faced with the task of issuing a refund, necessitating either the presentation of a valid receipt or the cancellation of the money order to reclaim the funds. Unfortunately, efforts to communicate with the agency have been marked by repetitive and unproductive interactions, leading to frustration.
11/19/2021 Yes
  • Money transfer, virtual currency, or money service
  • Foreign currency exchange
  • Fraud or scam
  • NY
  • 10027
Web
On XX/XX/2021 I went to la nacional at XXXX XXXX XXXX and paid XXXX, {$120.00} to be sent to XXXX XXXX in american money, {$6.00} for this service. In XXXX XXXX they gave the person dominican money. This is the second time this fraud is committed. They charge {$6.00} extra for american money to be given in XXXX XXXX and then they give dominican money in XXXX XXXX. This is ludicrous! I want my {$6.00} returned. They refused to refund me my money. La nacional is a rip off
08/12/2015 No
  • Money transfers
  • International money transfer
  • Wrong amount charged or received
  • NY
  • 10002
Web
The money transfer agency gave me a rate and the amount that would be paid when the money is received in XXXX. It is less than the amount thats on the receipt I have. This is not the first time that this has happened. A few months back, when it happened the first time, I contacted the agency offices here in XXXX and filed a complaint. Ive contacted them again several times this time, but they havent resolved the problem.
09/20/2023 No
  • Money transfer, virtual currency, or money service
  • International money transfer
  • Fraud or scam
  • PR
  • 00936
Web Older American
03/15/2021 Yes
  • Money transfer, virtual currency, or money service
  • International money transfer
  • Money was not available when promised
  • 10452
Phone
04/27/2020 Yes
  • Money transfer, virtual currency, or money service
  • Money order
  • Fraud or scam
  • NJ
  • 07087
Referral
06/01/2018 Yes
  • Money transfer, virtual currency, or money service
  • International money transfer
  • Money was not available when promised
  • NY
  • 10469
Phone
10/20/2017 Yes
  • Money transfer, virtual currency, or money service
  • International money transfer
  • Other transaction problem
  • NY
  • 11237
Phone
03/16/2015 No
  • Money transfers
  • International money transfer
  • Wrong amount charged or received
  • NY
  • 11211
Phone