Elly, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
12/05/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • MA
  • 02703
Web
I have a company named Advanced Business that is taking money from my account Biweekly since before XXXX. I remember making an agreement with them to pay off the debt paying biweekly in the amount of {$10.00} one week and {$15.00} the next week. At that time I didn't know that I needed to ask for a validation letter. I also didn't know that they were required to send me a letter before every transaction they make in my account. First payment was XX/XX/XXXX until XX/XX/XXXX when I called the bank to stop payment. I just assumed that the biweekly payments were for a debt until I recently talked to another debt company I was paying and found out that they are required by law to said a letter through the mail for every payment that they take. I went and looked on my statements for all the charges from the company and the company information. I found that the company shows on my statements as Advanced Busines XXXX. I tried to call the phone number and it just rang and hung up. I tried to look for the company on the internet and called a few with the name that starts with Advanced Business but none of them were debt collection agencies. Going through the bank I found that the company took a total of {$930.00} from XX/XX/XXXX. This doesn't even include the many overdraft fees I got in my account at {$35.00} each that came from these fraudulent transactions. The exact dates the money was taken is as follows : XXXX : XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX XXXX : XX/XX/XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX XXXX : XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX I found that in XX/XX/XXXX is when they stopped taking {$10.00} one week and {$15.00} the other and only took {$15.00} every week. My bank created a fraud report and reimbursed me for the last payment made of {$15.00}. I have attached my last back statement I received. If I need to get every bank statement back to XX/XX/XXXX, I will and that will also show all of the overdraft fees accumulated.
11/04/2015 Yes
  • Payday loan
  • Can't stop charges to bank account
  • HI
  • 967XX
Web Older American
I rec 'd a loan from dollar quick in XXXX XXXX loan was for XXXX. last month I revoked my authorization for any funds to be withdrawn from my bank acct ( XXXX, XXXX, hi. ) I asked for balance on acct and how much paid to date. they did n't respond to me. They ignored the revocation and went ahead and took money from my acct XXXX. I asked for my money back and again balance, amt pd and mailing address so I could just mail in payments. to date they still have not responded to my request. their phone # is XXXX pls help me here. thank you XXXX XXXX
08/17/2016 No
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • TX
  • XXXXX
Web
I was approved for a {$1000.00} installment loan. The lender has my bank account number and routing number as well as my social security number and other personal information. I was just informed that even though I was approved for the loan they have decided not to fund it. No reason was given but I strongly suspect they are discriminating against me because I am XXXX.
12/27/2018 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • NC
  • 28213
Web
01/10/2017 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 75080
Web
06/01/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • AL
  • 36603
Phone Servicemember