Electric Solidus LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/12/2021 Yes
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Other transaction problem
  • WA
  • 98272
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I transferred money into my swan bitcoin account but it was never used for Swan 's services ( purchase bitcoin ). I've decided I no not want to purchase bitcoin so I asked for my money back and was told that they can't. I don't believe the terms and conditions say a money transfer is irreversible. I asked that they mail me a check if an ACH transfer isn't possible and they declined.