| 09/01/2023 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Installment loan
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- Charged fees or interest you didn't expect
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Web |
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I first applied for. Financing for new tire replacement with an unknown financial company while I was at XXXX XXXX XXXX in XXXX XXXX Arizona after an evaluation of my tires needing to be replaced the employee referred me and handed me the application I filled out and he typed in the information using the XXXX XXXX computer in which I was denied right away after leaving the XXXX XXXX it's worth noting I did not think about it then but it was near closing time around XXXX XXXX I drove about 2 miles and a add unlike Any I've ever seen on my phone it was a promotional add from XXXX XXXX that said exactly what I needed and eligibily requirements fit me it was for {$3000.00} the amount range of the tire replacement quote I pulled my car off the side of the road and applied. In 3 minutes. And was approved for a much lesser amount {$500.00} yes it was called an installment loan the only available option to repay the loan was by auto payments to be withdrawn by the company I opted into auto pay and electronically signed a contract what was strange was the amount of payback was close to {$3000.00} and the financial institute went from XXXX XXXX XXXX to first loan and I have applied with XXXXXXXX XXXX XXXX in the past prior months at a time I was denied the loan because I was not receiving direct deposits at the time and another time prior to that I was denied on account of my mobile service account was that of a textnow a free texting app I used in XXXX XXXX Oops the XXXX XXXX XXXX claims agent employee who is a female who has the legal authority to access customers accounts when verifying identity of a caller for specific account owners personal contact information. And transaction history in which dirty employees use in XXXX scams just as the claims agent and first loan used to get credit from XXXX XXXX XXXXXXXX and later claiming the credit amount balance was that of a partial loan to be used for account verification demanding I send it back to them by XXXX similar to information during accounts team scam similarity to XXXXXXXX XXXX XXXX agent and a XXXX XXXX XXXXXXXX representative in a three way call with me during account verification when the employee used my transaction history to answer questions from the lender. The history can only be accessed by a claims agent bam I just provided you your best lead to the XXXX scammers and more closer I'll giver you the claims agents id number I retrieved after my account was over taken by a multitude of 6 unauthorized high dollar charge claims in XXXX call pulled off by an unauthorized user alledgily by the bank a so called caller claiming to be me yeah sure the person called most likely another XXXX XXXX XXXXXXXX employee one male one female both voices have been recondnized by me to be the same voice of the same person on three different scammer events and the female on two scam events one when she used her employee provided authority and office to scam me while in a three way call with XXXX who asked 25 questions pertaining to my past transactions and she provided the answers and after I discovered withdraws of payments that happened after charge claims and credit by bank were from two different numbers ach payments with phone numbers I called the number not provided on the website even though the same man answered who answers the other number I asked for the payment and billing saying that I wanted to pay by phone due to account issues and he transferred me to the woman it could be the same person but garuenteed he and or her work at XXXX XXXX XXXXXXXX after my account was closed more unauthorized claims were made for up to 3 months after and when the bank credited the account that first loan withdrew money sometimes double payments I have contacted you lots of times but my complaints were directed towards the bank because they closed my account after monitoring activies by the scammers. And failed to stop the scammers by freezing the account when questioned about there reason for monitoring rather than taking action it was stated by fraud team management to see where the money will go after finally figuring out what happen I reported fraud identity theft and unauthorized user and the XXXX scam. They showed no acknowledgment of my reports they had already without my ever knowing what was going on 8 days prior to me finding out took action against me closed my account took my direct deposited employment pay check and reported me to the credit buros and XXXX XXXX I complained and went into litigation during a time when I took to illness and could not communicate at this time I need to get my money back and should be able to find a way through the governmental departments for resolution and needed relief that comes from a lawsuit. This is unresolved but closed by any department that matters at this time I have found information you must act on it has taken me 3 years to put all the information together to a point I understand what is going on and who is liable for the identity theft and fraud overtake my complaint includes other information but is directed towards first loan the lender deposited. A {$500.00} into my checking account on XXXX and on XXXX 6 claims totaling almost {$3000.00} that targeted a title loan company by the name of fast title loan who filed a lawsuit after the bank reversed the credit back to the title loan company they already recieved there money back and still filed a lawsuit in a court who does not hear lawsuits and where I hold a case out of that is against me and the judge is a residing magistrate whom is under review after 5 complaints were excepted for a by the commission on judicial conduct on XXXX the scammer contacted me on a secondary number that could have only been obtained from within my bank account al after causing the bank to add credit to the account without my ever knowing what was going on claiming to be from XXXX XXXX XXXXk to tell me I was approved for a {$3.00} loan from an application I previously submitted told me a partial payment has been deposited to my account for verification purposes and after my account is verified the total loan will be deposited he told me to go to XXXX type in {$1000.00} at XXXX and type in a number and told me to send how was I to know. The bank closed my account the bal was from the 6 claims. At that time I new nothing about my check was kept on XXXX XXXX and for three months first loan collected payments from credit added by the bank after continued fraudulent charge claims activity still happening after closure. I was unaware of XXXXXXXX XXXX XXXX XXXX filed the suit then withdrew it giving a different reason other than resolved ( lack of services ) then immediately after withdrawing it from the XXXX XXXX XXXX where the XXXX shows misconduct and malicious foul treatment and harm towards me on XX/XX/XXXX the same day I made a payment in person and like I was followed not sure but most likely followed f through the rout I take home from XXXXXXXX XXXX through XXXX XXXX XXXX XXXX where I conduct business and then fast loans filed the suit in XXXX XXXX the same day and did not withdraw until the XXXX month of XXXX in which XXXX XXXX had illegally issued a rem/warrant to seize my car and I got arrested the rem/warrant was changed by XXXX but low and behold I was injured by the police XXXX for the rest of my life XXXX and XXXX XXXX both have a branch of fast loans I got my loan in XXXX I live in XXXX the same city where the XXXX XXXX XXXX rep has an office the suit was not filed in XXXX XXXX please track down who is responsible for what has happened to me I have reason to believe the XXXX has something to do with the fraud on account of a separate fraud and theft of money in which an investigation is under way. It is a separate complaint but no department can except here is the claims agent employed with XXXX XXXX XXXX XXXX XXXXXXXX THE VOICES AND accent are all the same and match the first loan voice and accent of the person who answers the customer service line the scam caller XXXX scammers the XXXX XXXXXXXX XXXX agent the woman 's answer the other number found on the ACH transaction who thought I wanted to make a payment her voce and slight accent was harsh and matches the voice and accent of the representative in the third-party call with XXXX XXXX get the two or one person they are responsible for the XXXX scams
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| 08/15/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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For the past month, I have been receiving hang up phone calls from this company harrassing me about my payment for my loan. Due to unforeseen circumstances, I have been unable to keep with my payments and have enlisted the assistance of a company called XXXX XXXX XXXX to help me with my account with next loan. I notified next loan and told them that I was working with XXXX XXXX XXXX and was told that my account would be notated and that they would contact XXXX XXXX and not me. I was told by my representative at XXXX XXXX, that if any of my creditors that were on my program with them contact me, to let them know that I was working with them and that any and all correspondence was to go through them.
This evening I got an email from Next Loan stating that due to my refusal to set up payment arrangements and due to their numerous attempts at trying to contact me ( they have not tried to contact me by phone as the only calls that I receive are from " private numbers '' that I screen and do not answer. They are now " referring collection of my loan to a third party voluntary wage assignment collections agency '' I do NOT give permission for any of my wages to be garnished as I am a caregiver to a XXXX parent and the only breadwinner. I will be contacting XXXX XXXX XXXX to let them know of this, but I want this harassment to cease and decease. I have done my due diligence in letting all of my creditors know that I am working with an outside debt counseling center. This email is very threatening and I do not appreciate the fact that I let nextloan know of my working with XXXX XXXX and they continue to harassing and try to intimidate me. Below is the email that I received : Hello XXXX XXXX, Please be advised that our attempts to contact you by phone, e-mail, and/or other means to make required payment arrangements in satisfaction of your outstanding loan balance have been unsuccessful. As you may recall, you authorized us to perform voluntary wage assignment. This email will serve as formal notice that we are referring collection of your loan to our third-party voluntary wage assignment collections agency.
If you wish to avoid this form of collection, you may contact us immediately by calling Next Loan at XXXX. Our account representatives are available Mon-Fri XXXX XXXX XXXX ( EST ).
Finance Dept.
Next Loan AGAIN, I DID NOT AUTHORIZE THEM TO PERFORM ANY SORT OF VOLUNTARY WAGE ASSIGNMENT!!
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| 05/18/2022 |
No |
- Money transfer, virtual currency, or money service
- Check cashing service
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- Confusing or missing disclosures
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Web |
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I found myself in dire need on XX/XX/22 of a loan and was very aware of the outrageous interest rate. However, I knew I could pay the {$770.00} loan back immediately, so 3 days later I called to pay the loan off. I reviewed the amortization schedule they included with the contract and I knew the interest accrued daily at a very high rate. But, when I called to make the payment on XX/XX/22 they refused to process it until Friday, XX/XX/22 when the first payment is due ; adding that I would need to pay {$890.00} on XX/XX/22, a whole {$110.00} more, even though I called 3 days in advance to pay it in full! I reviewed the amortization schedule again and on Friday when the first payment is due the amount of interest that would be accrued will be {$110.00}. There is NOTHING in the contract they provided me that states they will not process my payment same day. What they are trying to do is refuse to process my pay off the same day, in order to collect the interest accrued until Friday, which at the time was 3 days away, PLUS the full payment. I have NEVER heard of anyone refusing to process your payment the SAME day you make it!! Also, I'll add that the contract states there is no prepayment penalty. I asked to speak with a manager and was placed on hold for an extended period of time. When XXXX finally got on she was extremely rude, would not listen to my concerns and kept speaking over me. I did not give her the pleasure and I kept talking. She then had the GALL to hang up on me!! I called back several times after and no one answered the phone. Finally, around XXXX a rep answered and attempted to transfer me to a manager but no manager ever got on the line. After spending nearly my whole day trying to resolve this, the rep states someone would call me back. I received a call at XXXX but when I got to my phone they had already hung up. I called back and got a very weird voicemail and as of XX/XX/22, nobody has returned my call. Next Loan Lending is extremely predatory and they are the biggest crooks I've ever dealt with! They've been reported EVERYWHERE I could think of, so NOBODY has to go through this!
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| 12/10/2019 |
Yes |
- Debt collection
- Payday loan debt
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- Threatened to contact someone or share information improperly
- Contacted your employer
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Web |
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On XX/XX/2019, my employer received an email from XXXX XXXX with a Wage Assignment Demand Notice. The notice was emailed to my Human Resource department. I immediately contacted XXXX XXXX who first stated that they don ; t have me in their system. Then the lady stated that yes she found me and the loan is for Inbox loan. But my paperwork stated XXXX XXXX. She told me to contact XXXX XXXX becuase they have the write to garnish my wages. I tried contacting XXXX XXXX who address on their website is XXXX XXXX XXXX, XXXX XXXX, CA XXXX but on the paperwork it is XXXX XXXX XXXX, XXXX, UT XXXX. It goes on to state that I was notified on garnish but have not received anything via email or USPS. I asked for documents, no one could provide them. My human resource department advised me to do some research regarding the company. I discovered that XXXX XXXX is not licensed at all. THIS IS A SCAM
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| 02/23/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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Web |
Servicemember |
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XX/XX/XXXX I took out a payday loan for {$200.00} and I just noticed that they are still taking money out of my account. To be clear every two weeks Next Loan takes out {$59.00} since XX/XX/XXXX. I have paid them XXXX as of XX/XX/XXXX and they stated if I pay them off today my payment would be {$250.00}. If I want to keep making payments until XX/XX/XXXX it will still be {$59.00}. This is highway robbery. This means if I pay them to next XX/XX/XXXX I would have paid them {$1.00}, XXXX for {$200.00}. I have never in all my XXXX years heard of this and how did they come up with a year contract for {$200.00}? Somebody please tell me what is happening?
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| 07/18/2023 |
Yes |
- Debt collection
- Other debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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Web |
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I can't even get the First Loan website to load but they sent me a copy of a contract from 3 plus years ago that looks like it has my initials on it, but it's a tribal loan at 757 % interest. They're requiring payment by this Friday in order to settle for XXXX something dollars. It doesn't make sense. I think they are scamming me, but I don't know for sure. Also, 757 % interest is illegal in Florida so I don't understand how they could even attempt to collect. Provided alleged contract is attached. But the company seems defunct.
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| 04/07/2023 |
Yes |
- Debt collection
- I do not know
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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First Loan ( Tribal Loan ). Claims that I took a loan out in the amount of {$850.00} now resulting in a debt of over {$2000.00}. Was turned over to collections with XXXX XXXX at Tribal collection agency. I have stated that I dont even know what this is for. I have told them to stop contacting me. There is nothing about this on my credit report. They need to stop threatening to garnish my wages from my employer they have no court order against me. I have never even heard anything from them until they called my employer.
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| 01/27/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Charged fees or interest you didn't expect
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Web |
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I took a loan out when in desperate times been paying it for about five months now an there is no down fall on remaining balance. I've paid them XXXX dollars an no change on a XXXX dollar loan that is ridiculous that's why our country is going down because companies like these rip us off on our desperate times. I also tried logging in to my account there's no access such bad service, you'll never find out what's your balance. Since XX/XX/XXXX to now I'm being charged the same amount an no change.
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| 05/11/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Struggling to pay your loan
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Web |
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| 02/03/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't stop withdrawals from your bank account
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Web |
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| 06/28/2022 |
Yes |
- Debt collection
- Payday loan debt
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- False statements or representation
- Attempted to collect wrong amount
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Phone |
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| 05/23/2022 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
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- Problem with additional add-on products or services
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Web |
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