EdAid Limited CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/26/2020 Yes
  • Student loan
  • Private student loan
  • Getting a loan
  • Denied loan
  • MN
  • 551XX
Web
I applied for a private student loan recommended by XXXX University in order to attend their cyber security program. Edaid asked me to upload a picture of myself and 2 social media accounts which I did. I met the income requirements because I am a XXXX whom makes XXXX $ a year at the time of the application and was only required to pay XXXX $ a month. Next the lender used my lowest credit score and based it off of old accounts from over 3-5 years ago which have all been closed or paid off. Furthermore when I checked my vintage score with XXXX it was a XXXX, when I did the application it was a XXXX. They based their decision off of my XXXX score but then I received an email which says its based of my XXXX score. So I am getting mixed messages and feel as if I was denied the loan because of the XXXX of my skin because I qualified for the loan for XXXX . This caused me to not enroll in the program with XXXX University though I received a 90 % on my entry exam. My email is XXXX and XXXX. My phone number is XXXX. I emailed you earlier and you began an investigation but i lost my old information ( XXXX )
07/17/2023 Yes
  • Student loan
  • Private student loan
  • Struggling to repay your loan
  • Can't get other flexible options for repaying your loan
  • CA
  • 94806
Web
In the year XXXX I obtained student loan from the company EdAid ( XXXX ) for XXXX XXXX XXXX XXXX which I've been paying the loan of {$490.00} every month even though the school didnt fulfill their initial promises. This year in XXXX I stated having financial issues which I immediately reach out to them that they should spare me some few months to search another job but to my surprise this company didnt show any compassion. They went ahead and take the money cause me overdraft in the month of XXXX which I complain to them again. In the month of XXXX and XXXX they the same thing cause me overdraft, as well. They ask me for the termination letter but I told them that I'm an XXXX XXXX XXXX XXXX for XXXX XXXX company. They deactivated my account instead of termination letter. I screenshot the deactivated account and did a breakdown of my monthly expenses, and I explained to them that I do not get any assistance from the government as well. This company is adding to my frustration. They let the my bank charging me overdraft in left my checking account in negative.
06/20/2020 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Trouble with how payments are being handled
  • MO
  • 63146
Web