Eastpoint Recovery Group, Inc CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
09/27/2017	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 90291	Web
On Monday, XXXX XXXX, XXXX, XXXX XXXX with Eastpoint Group contacted and left a voicemail message for someone living in my house who is not related to me or in anyway connected to my financial data. This person shared the voicemail with me, and it sounded like a scam call attempting to collect information about me. Tuesday, XXXX XXXX, XXXX, XXXX XXXX from Eastpoint Group left a message on my home phone. I retrieved the message on Wednesday, XXXX XXXX, XXXX, and called her back. She explained that she was calling to collect a debt and had sent a letter regarding this debt. I told her that I did not receive a letter and offered to call and settle the debt with the company directly. She told me that the debt had been sold to her client, XXXX, and that XXXX would begin to take legal action against me the next day, Thursday, XXXX XXXX, XXXX, if I did not pay the debt in full on Wednesday, XXXX XXXX XXXX. She said that they would take me " to court '' and sue me for the amount, I would have to " pay legal and court fees '', my " credit would be ruined '', that they would " seize property and place a lien on [ my ] car '', and that she did n't understand why I had n't paid this debt because I " have credit cards, good credit, and can pay '' the amount. She continued with a list of actions they would take against me. Prior to placing the call, I searched for information about Eastpoint Group because both calls sounded suspicious. I found that Eastpoint was a collection agency and that they had several complaints filed against them. After she concluded listing all the actions they would take against me if I did not pay the balance in full on Wednesday, XXXX XXXX, I offered to pay a portion of the amount due with the idea of setting up an automatic payment plan. She refused and repeated the actions she had previously listed. I explained that her actions were over-reaching by contacting someone not affiliated with me, and by threatening me with taking me to court. I requested contact information for her client, XXXX, which she declined to provide. I requested that she remove the other person 's contact information ( to which she originally denied having contacted, then followed up by giving this person 's name, saying that the person lived in my home so she had the right to contact this person ) from my financial information. Although I spoke calmly throughout the call, she was very combative and threatening. After she had concluded again with list of actions they would take, I responded by telling her that I knew Eastpoint Group had been reported multiple times for contacting the consumer improperly, disclosing debt to third parties, threatening legal action / lawsuit / consumer arrested / jailed, and noting states where their actions were particularly egregious. She denied every instance and said that these complaints were submitted by " people who do n't want to pay their debt ''. It appears that they may not have had my correct address, which would explain why I did n't receive the letter. She forwarded my call to another representative to verify my information, and the address they had on file contained two additional numbers making the address incorrect. I paid the full amount because I 'm starting a new, small business and I can not afford to go to court, nor do I want my name dragged into the courts or anything disparaging said in conjunction with my name or business. Yes, I made a mistake and forgot about a debt. I 'm responsible for that and willing to rectify it. The issue remains that contacting people not connected to me and threatening me while I 'm calmly trying to work towards a solution is unacceptable.
01/15/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	FL 32250	Web
Last summer I was contacted by a man who said he was Attorney XXXX XXXX working to collect a debt I owed for bed purchased I made at XXXX XXXX. He said he represented Eastpoint Group and was in XXXX, NY. He was very polite, as was I, and I explained that my loan agreement gave me 5 years to pay off the debt and if I did not within XXXX, would begin to accrue interest. He told me a lot of people make those mistakes and I was supposed to make payments during the 5 years anyway. I began allowing him to take {$100.00} from my account every payday ( and they collected {$500.00} ). I asked XXXX XXXX to send me some forms in the mail so I coulod verify the account and show the total debt and the payoff. I did not receive any paperwork, and due to a medical injury, lost my secondary employment. I called XXXX XXXX ( XXXX ) and explained my situation and again asked him to mail paperwork to me. My intention was to pay off the debt as soon asd i received my IRS refund, and he was agreeable to that. Then another person from Eastpoint began calling my mother 's house downstate ( I never gave her number and she is almost XXXX years old ). That person said his name was XXXX XXXX with Eastpoint Group ( XXXX ) ; he has called and left messages several times stating that he would have to take more serious action if he could not get in touch with me ( which scared my mother ). She does n't answer and lets home phone calls go to voicemail. Last evening, my husband got a call on his cellphone from XXXX and a female asked him for me. I answered on his cell phone and the female immediately began harassing me about a debt. When I found out she was with Eastpoint, I told her I was already working with Attorney XXXX XXXX with her company and he was aware of my situation and I was waiting on my IRS return to pay in full. I then told her I was still waiting on paperwork and had received nothing by USPS yet. I told her I would not speak with anyone else until I received something verifying who they were and what I owed, who was the original debtor and what was left to pay off. She refused to agree to sending me any validation paperwork and became extremely rude and actually screamed at me in a shrill voice, " I do n't think you are going to pay this off! '' At that point I just hung up. I then called XXXX XXXX and asked him to return my call today due to another person calling with harassing and disturbing behavior. He has not called back. I did online research and have read about fraudulent collectors, and also found out that XXXX XXXX is not an attorney as he told me he was. This evening, I called back the number the woman called from last night and it went to voicemail where the message identified the woman as XXXX XXXX or XXXX - I could not clearly hear the last name. I am very concerned that this company already has {$500.00} from me, they have never sent a validation notice or any actual paperwork at all, and I see numerous complaints about the company. I want to pay off my debt but do n't know whether this is a true collection or fraud, due to the lies told and the tactics used by several of their employees.
11/12/2021	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	IL 60473	Web
Be advised this is not a refusal to pay, but a notice that your claim is disputed and validation is requested. Under the Fair Debt Collection Practices Act ( FDCPA ), I have the right to request validation of the debt you claim I owe. I am requesting proof that I am indeed the party you are asking to pay this debt, and there is some contractual obligation that is binding on me to pay this debt. This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you. Additionally, please be advised if Eastpoint Recovery Group, Incorporated has or continues to report invalidated information to any of the three major credit agencies ( XXXX, XXXX, XXXX ), this action might constitute fraud under both federal and state laws. As such, if any negative mark is found or continues to report on any of my credit reports by your company or the company you represent, I will not hesitate in bringing legal action against you and your client for violating the FDCPA and defamation of character. If your offices are able to provide proper documentation as requested in the following declaration, I will require 30 days to investigate this information and during such time all collection activity must cease and desist. Also, during the validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult legal counsel for suit. This includes any listing of any information to a credit reporting repository that could be inaccurate or invalidated. If your offices fail to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of the deletion request shall be sent to me immediately. CREDITOR/DEBT COLLECTOR DECLARATION Please provide the following : Agreement with your client that grants you the opportunity to collect on this alleged debt. Agreement that bears the signature of the alleged debtor wherein he/she agrees to pay the creditor. Any insurance claims been made by any creditor regarding this account. Any judgements obtained by any creditor regarding this account. Name and address of alleged creditor. Alleged account number. Address on file for alleged debtor. Amount of alleged debt. Date this alleged debt became payable. Date of original charge off or delinquency. Verification that this debt was assigned or sold to collector. Complete accounting of alleged debt. Commission for debt collector if collection efforts are successful. Please provide the name and address of the bonding agent for Eastpoint Recovery Group, Incorporated in case legal action becomes necessary. This is a request for validation made pursuant to the Fair Debt Collection Practices Act.
10/24/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OH 45420	Web
I have received two phone calls from Eastpoint Recovery Group ( XXXX ) for a debt that belongs to my mother ( XXXX XXXX ). The first call was on XX/XX/18 and the caller left a message. Message stated that I " needed to contact the office of XXXX XXXX regarding a formal complaint filed by one of my clients. Please be advised that my client is adamant with respect to their assertions. I'm hoping you can come forward and provide a statement. I'd like to speak to you before this becomes a public record. '' This message never mentioned a collections agency or that a debt was being collected. After searching the phone number on the internet, I assumed this was a scam by someone pretending to be an attorney. The second call was on XX/XX/18, which I answered. The call came from the same number and was the same voice. I told the caller that I was the daugther of the person he was trying to reach, to which he said I needed to make her call him back. I then asked who he was with, and I was given the Eastpoint name. The caller stated that he had tried to reach my mother XXXX stated correct cell phone number ) and had failed. And that if she didn't contact him, they would serve papers. The caller implied that a lawsuit had been filed in XXXX county OH ( family lives in XXXX county OH, original debt was owed to a company in XXXX County OH ). I told the caller that he wasn't giving me any information that couldn't be found on the internet and I didn't trust him. I told the caller that I couldn't verify their phone number or find a XXXX XXXX in any attorney database online, the caller started shouting at me that " this call is recorded and I never said I was a lawyer '' ( see voicemail above, caller implied he worked for an attorney. Has also now stated he was filing a lawsuit ) and screamed that I can't rely on the internet, that if I had called back, I would have been able to verify the number - to which I responded that scammers use that tactic. As he continued to yell at me, I told him not to call my number again and that I would forward any future calls to my attorney then hung up. After speaking to my parents and relaying the above information to them, I was told this is in regard to a debt that has already been settled directly with the original company. This information has been relayed to the collector on multiple occasions. This XXXX XXXX continues to harass me, my mother, my father, and also calls the family business. He often shouts on the phone and implies that he works with a law firm, that he will be filing a lawsuit, and other harassing tactics. I have reported this complaint with Eastpoint Recovery as well.
06/10/2018	No	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 342XX	Web
On XX/XX/2018 I received a phone call from East Point Recovery Group from a man named XXXX XXXX who wanted to speak to me about a loan that I took out from XXXX that got sent to their company to collect the debt. Speaking to him he openly admitted to me that he spoke to my 'estranged father ' who I haven't spoken with in years and who is no longer apart of my life about the debt that I owe, how much it is for, and the deal they are willing to offer me. My father is not on any documentation that would authorize them to call him or disclose my personal information to him and this man told me he was on the loan and was very easy to contact him and he did not go digging for him information to contact him ( not true ). I have never received a phone call from them before I spoke to XXXX XXXX on this day. While speaking with this man we had made a deal that I would speak with him in 2 weeks on what I will choose to do as I need to find a way to come up with the money. During this conversation and in later conversations they had told me multiple times there will a good possibility I will be litigated against if I do not settle this debt soon. Days later I spoke with the manager of this company named named XXXX XXXX. They had called me multiple times days later after I had agreed to speak with them again in 2 weeks. These dates they called me were on XX/XX/XXXX and XX/XX/XXXX. When I finally called them back XXXX XXXX was more aggressive with the matter saying they need to figure this out in the next couple days, threatened the possibility of me being sued, etc.. I had asked her for an invoice on how they are coming up with the amount I owe ( {$3300.00} ) and she said she cant legally give me that. I asked her to send me something in the mail showing me they are allowed to collect this debt and she said they can't mail me anything again because they already tried but I never received anything in the mail and are legally allowed to mail me again. I asked for original documentation of me signing for this loan ( just trying to find anything to show me some proof they are allowed to collect the debt ) and she said they don't have it. I was then emailed that day documentation of me signing for these paper with the papers being a XXXX and with my E-signature on it but I never authorized anybody to do so, this loan was approved in person with my own personal signature. Also on these documents she sent me there is other false information on there saying I signed for this loan at a certain time which is false, an email from XXXX that is false, and a credit score of mine when the loan was approved which is also false.
10/24/2022	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	OH 44128	Web
Eastpoint Recovery Group is a collection agency located in XXXX, New York between XXXX and XXXX I was relentlessly harassed and threatened until I filed a complaint with the New York and Ohio Attorney general 's office as you can see from the document I'm submitting they not only called and harassed me but they called and harassed my elderly father and brother threatening to have me thrown in jail. The outcome was that Eastpoint Recovery Group put a cease-and-desist on my account and no further contact was to be made with me and when I would decide to settle the debt when I could. As retaliation EastPoint Recovery Group sold this account to another credit agency XXXX XXXX XXXX without my knowledge. XXXX XXXX XXXX is now suing me for the debt. The original creditor of the debt is XXXX XXXX XXXX for the amount of {$2200.00}. In the court summons XXXX XXXX XXXX is threatening garnishment. I have had no contact with XXXX XXXX XXXX regarding this debt until I receive the court summons on XX/XX/XXXX. There has been no attempt to collect the debt from XXXX XXXX XXXX. I don't even know who they are. Last I heard the debt was with Eastpoint Recovery Group. In the court summons XXXX XXXX XXXX submitted a bill of sales for this account on or about XX/XX/XXXX not from Eastpoint Recovery Group but from the original creditor XXXX XXXX XXXX XXXX to XXXX XXXX XXXX which is untrue. It just seems like the debt is being bought and sold from XXXX debt collection agency to another without my knowledge until finally it got to a debt collection agency XXXX XXXX XXXX who would who would sue me for the balance this company is known to sue people and EastPoint Recovery Group knew what they were doing when they sold the debt to them. XXXX XXXX Bank did not want to resolve debt. On multiple occasions I made attempts to settle the debt before it went to collections with no resolve. The debt was sold XXXX XXXX XXXX to Eastpoint Recovery Group without my knowledge then it was sold from Eastpoint Recovery Group to XXXX XXXX XXXX without my knowledge who is now claiming that they've bought the debt from the original creditor XXXX XXXX XXXX which is a lie.
09/20/2018	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 857XX	Web
A representative of East Point Recovery ( XXXX ) XXXX-XXXX contacted me by phone regarding a debt my son has in collections. I believe they violated numerous articles of the FDCPA : 1. I know they have a way to contact my son directly ; they had called him earlier the same day on his personal cell phone to try and negotiate payment. 2. They threatened that my son could be arrested for Jewelry theft for an outstanding debt to XXXX XXXX XXXX. 3. They disclosed my sons debt to me, and that he also has a previous arrest on his record for a XXXX. That has nothing to do with debt collection, and is just malicious to contact family members regarding legal history. 4. Upon answering the first call, they got my attention by telling me the last 4 digits of MY social security number. At this point I informed them I am not responsible for my sons debts, that they should contact HIM, please don't call me again, and hung up. 5. They called back on an unlisted number and asked if I still owned my XXXX XXXX XXXX. Threatening, and an obvious ploy to coerce me into paying. I informed them they have no right to any of my PII as I do not do business with them, and that I didn't appreciate them revealing my information or that of my sons without cause. This time, they hung up on me. 6. I called the number from another phone number to obtain the name of the company, and they IMMEDIATELY called that number back also in an attempt to find out why I called. Altogether a very unprofessional, coercive, threatening, and maligning series of phone calls. I don't know if it is their company policy to violate the rules that protect people 's rights during the debt collection process, or if this particular employee just enjoys harassing people.
06/24/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TN 37087	Web	Servicemember
I was contacted by Ms. XXXX XXXX XX/XX/2020 from XXXX ( XXXX ) XXXX. She left a voice message and I called her back and told her dont contact anyone but me and that they needed to validate the debt by mail to me. She Also did not fully verify my name. She gave me two address for me and stated they had mailed out a letter on XXXX I believe. I told her I didnt get The letter which she replied That I should had. I again told her I hadnt got it. She said okay call me Friday when you get it. I never got a letter and have it set up where I can see all mail coming through usps. I was contacted again by Ms. XXXX today and I again told her I didnt get it. She gave me the address and I told her Im at the 2nd address and I didnt get it. She then told me that my account was going to legal at the end of the month if I didnt pay. I told her I did not get a letter please resend it. She said they had already sent it and that it was going to legal At the end of the month. I then told her that if it went to legal I would show up in court and let them know I asked for a debt validation letter and didnt Receive please resend it. She then offered to email it which I told her no and I want it mailed she because very irritate and basically threaten me that they would take further legal action against me. I dont remember exactly what she said but the call should of been recorded. After her statement I told her that I felt like she was threatening me anD that I need the debt verified. Once I said that she did not say anything even after I said hello but the call was not disconnected until I did so.
08/29/2019	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	VA 22407	Web
I have an outstanding debt with a company who sold my debt to EastPoint of XXXX XXXX XXXX, XXXX XXXX, XXXX, NY XXXX. I rec 'd a notice dated XX/XX/19 as the Initial Notification from them. They began calling my husband, then by some means got my son 's info, my son 's girlfriend 's info and my son 's girlfriend 's sister-in-law 's info and began calling them. On several occasions they were informed not to call our son and they have now been told to not call his acquaintances as well. The rep, XXXX, threatened that if I didn't pay either a large payment or the entire balance that they would file a fraud claim against me and take me to court. I mentioned that I was exploring the option of filing bankruptcy and he advised " good luck, these guys have lots of money '' and " that I would go to court before I was before a Trustee ''. I would like to work out an arrangement with them, but their representative XXXX is not reasonable and doesn't seem willing to work anyone. His tactic is to bully and threaten. I realize that he works on a basis that he gets a percentage of what he collects, but he is unwilling to discuss options other than pay now. Everyone hits hard times in their life for whatever reason, up until XXXX, we had made all monthly payments on time through an autodraft from our account. We are trying to stiff the creditor, just have them work with us in a reasonable manner.
03/30/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MN 55434	Web
I believe this is a scam, but have no way to confirm. I was contacted three times by XXXX at Eastpoint XXXX. On all three occasions, she called my employer phone number. The first was on XX/XX/2020 and went to voicemail. XXXX left a voicemail, no last name, no company name stating that she needed to talk to me about a " claim filed against me '' and requested I call her back. The second was on XX/XX/2020 and went to voicemail. She left another voicemail, this time stating her company name as Eastpoint. Calling regarding the " allegation pending against you in my office '' The third was on XX/XX/2020 and I was able to answer the call this time. I told her that I do not have a unpaid debt. She referenced an upgrade loan in the amount of {$30000.00}. I informed her that if it is legitimate, please send official documents to my home address via USPS. She said they already have. I have not received any documents. I informed her that I believe this to be a scam and instructed her to stop calling. I do not have a {$30000.00} upgrade loan. I've pulled my credit report and there is no delinquent debt on my account. I believe it is either a scam or they are calling the wrong person. I don't know how to stop the calls and/or resolve the issue.
07/14/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AZ 85286	Web
On XX/XX/20 a voice message was left by a XXXX XXXX XXXX. This writer called the number back at XXXX, wherein XXXX XXXX failed to identify himself, or as a debt collector, and refused to give the name of his company and address until I asked multiple times. In addition, it was found that a hard inquiry was placed on my credit report by EASTPOINT RECOVERY GROUP on XX/XX/20, which was NOT authorized by me in any way, shape or form. You will be receiving a letter and I will expect that this UNAUTHORIZED hard inquiry is removed from my credit report. XXXX XXXX continued to be verbally abusive, yelling at me, not letting me ask any questions, interrupting me when I was trying to say anything, and giving away sensitive information about an alleged debt without verifying who he was actually talking to. This violates the FDCPA in multiple ways. The conversation was recorded and voicemail saved. He claims to have " just received my account '' which was the excuse for why no written communication was ever received by me for this alleged debt. Further, he claims that " you paid on this account for 4 years, and now you are going to act like you've never heard of it ''. Again, he never verified or confirmed who he was actually talking to.
04/25/2023	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SD 57105	Web
East Point Recovery called me one time and then about an hour later I received a call from my father. He had told me that they called my mother, told her all about the debt and then emailed a settlement offer to my dad. Neither of my parents are on my finances and I am an adult. There is no reason why any of that information was shared with my parents. It appears that I had an account that was set up for automatic payments and when my bank card expired I defaulted on payments. I wasn't even aware that this had happened. However, I have no issue with paying the debt that I owe. What I do have an issue with, is the company 's ' practices of sharing personal information with not just one but both of my parents. The agent even mentioned my credit history to my mother. I have proof of the exchange from multiple notes and numbers taken by my mother and then the actual email that was sent to my father 's work email. This is none of my parents business and put me in a difficult place and uncomfortable position with my parents. This is completely inappropriate way to handle business as I was mortified when I received the phone call from my dad. I emailed the person back who sent the settlement offer and never got a response back.
08/25/2021	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 33613	Web
On Wednesday XX/XX/2021 I called Eastpoint Recovery Group, the intention of that phone call was to only to ask them about the amount i owe, i told them about my situation and was almost able to work out a deal with them, i have also known of this because i delt with past collectors and was to work out a deal with only {$25.00} bi weekly for 4 years they gladly declined and told me to pay {$1000.00} down payment and $ XXXX monthly and then i told them to let me think about it, then they transfered me to the manager, in that case he expected me to come up with the payment of {$4000.00} up front today and let me tell you, nobody has just {$4000.00} up front and then he said do you want me to call my mom, i told him i do not want him to call him, its because i work with her from time to time and most of the time she is out of town and she gets XXXX out all the time, i told him the type of money i do not have it, untill probably like 3 to 4 weeks and first of all i do not know how in the world they got my moms number from. This is literally in the agreement i attachted below that you can not contact anyone besides my spouse about my debt.
10/31/2017	No	Debt collection Payday loan debt	False statements or representation Indicated you were committing crime by not paying debt	VA 244XX	Web
Eastpoint Recovery Group , Inc. XXXX XXXX XXXX, XXXX XXXX XXXX, NY XXXX Phone : XXXX XXXX XXXX XXXX Fax : XXXX XXXX XXXX XXXX Left messages on a shared mailbox ( with a default greeting, not indicating the mailbox ) stating they needed to touch base with me regarding my breach of contract with XXXX XXXX, which is n't even a valid contract to begin with. As a result, this message was heard by my children and my babysitter. Under Virginia law, no loan is valid if more than 12 % APR interest is charged unless it meets a specific statutory exception to the 12 % cap. Licensed Virginia consumer finance companies may charge more than 12 % interest but NO internet lenders are licensed as a consumer finance company in Virginia. Internet installment loans dont meet any of the exceptions in the statutes so they are null and void if they charge more than 12 % APR. If a lender who is not exempt from the Consumer Finance Act and has not obtained a Consumer Finance license makes a loan for more than 12 % APR, the loan is null and void and the lender is not entitled to collect any principal, interest or charge whatsoever on the loan.
07/08/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 75217	Web
On XXXX XXXX XXXX for Eastpoint Recovery called me and told me that file # XXXX that was forwarded to my office, this is not a solicitation, this is regarding a very urgent matter that was forwarded to my office .... Your file has been red flagged as a direct refusal to resolve ... .I will grant you a final opportunity to get in contact with this office ... ... .I will be making my final recommendation that we do move forward on the file ... ..unfortunately this will be assigned for further action ... ... at XXXX tomorrow I go to a meeting to assign your file from further action, and I am trying to prevent that from happening. Then on XXXX Eastpoint Recovery called me again, saying .... My name is XXXX XXXX, XXXX as in Sheriff ... .. We have a problem here, do you have a son? ... .. We have a problem sir ... ..This is regarding XXXX Bank XXXX XXXX XXXX XXXX I guess you bought some stuff online .... You were paying on it from three years. Eastpoint and their debt collection representatives harassed me and pretended to be a government official. Clear violations of the FDCPA and the Texas Finance Code.
09/28/2017	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	GA 30092	Web
I had a XXXX XXXX Credit card and it was through XXXX I tried to make payment arrangements but I got sick and was out of work for over a year I would pay $XXXX a month then finally they closed my account after they knew what was going on. Well I had been getting a call from this number XXXX on my number and my finance number. I finally checked my voicemails and they have left some very disrespectful voicemails on both of our phones and my fiance is not even on the account and its very threatening and I know that's against to law to leave personal information on a cell phone saying what they are calling about. Thats against the tcpa and I will not be speaking with them after the voicemails were very disrespectful and we have them saved. The debt collection company is XXXX XXXX and it's a lady on the voicemail saying I don't know why you are not calling us back I guess you do not care and that I"m in breach of contract, now I'm not a lawyer but I do know consumer laws and they should have not left that on my voicemail or my fiance phone at all. The lady name is XXXX
12/28/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	PA 179XX	Web
First, Received calls from debt collector for the amount of : {$2000.00} from a XXXX account in my name. So, I know I have not used XXXX in like many years and then I was under the name XXXX XXXX. So my Credit report shows on XX/XX/2020 a transaction with XXXX XXXX XXXX. On the other part report date XX/XX/2020 an address associated my current name XXXX XXXX as : XXXX XXXX XXXX XXXX, XXXX, XXXX. I have never been to Georgia let alone live there let alone during the hight of the pandemic! I was home here in XXXX XXXX XXXX I tried to get the address off of my credit report. I tried calling XXXX to figure out how to get into my old account and they said I have no account? Even in that old account I would have been XXXX XXXX with a very old Credit card I no longer have. I am debt free. My credit report is very clean and I have a very high credit score. Please help me get rid of these people. How in the world did they associate a XXXX XXXX from XXXX, XXXXXXXX with me here in XXXX. I only ever lived here and even ran a business etc. Thank you for your help!
05/01/2020	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX XXXXX	Web	Servicemember
The company calls themselves East Point XXXX XXXX XXXX XXXX, looks like out of XXXX NY. Tried to portray themselves as attorneys, when pressed for bar numbers they tried to back pedal and said they are a collection agency that represents XXXX XXXX. The amount they claimed I owe was not correct and did not have all the proper information. They claimed they served me with papers, which I am a process server and I know the laws with that ... when I informed them of that they recanted and stated they did not believe they had the correct information and I never received the paperwork, uh duh! I was never served nor have received anything from them in writing. The people I spoke to there ( 1 female name XXXX and 1 male named XXXX ) threatened me with a judgement and " other things I do not want to deal with. '' They called a family member and claimed to be something else and she is filing a complaint against them as well for their lies and behavior towards her.
08/27/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	CA 90042	Web	Older American
Due to family hardships I was unable to keep up with the payments.I called XXXX XX/XX/XXXX to inform them of my situation and ask for assistance I was told I need to pay the full amount. The loan was then send to debt collection company XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, NY spoke to XXXX XXXX XXXX, XXXX XXXX XXXX who said They knew where I lived and all my information, and would go after everything I had and that I better pay by XXXX XX/XX/XXXX because they were sueing me and a lawyer would come to where I was. They would take my Home and retire, ent income. References were called and given personal information and were informed that it was an emergency because I was in trouble. The resolution was they gave me after saying they would help me was :1. Borrow money to pay2. Get cosigner 3. Take my retirement money 4. No pay, nets accepted if I did not give the {$6000.00}. 5. Judge would take everything including their attorney cost and interest.
10/28/2021	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	IL 60473	Web
I received a false and misleading letter from Eastpoint with a logo on it alleging I owed a debt. The alleged debt is disputed. The alleged debt has not been validated. To EASTPOINT RECOVERY GROUP , INC., and all Agents or Assigns : I am in receipt of your computer-generated letter dated XX/XX/2021, unsigned, unverified, unvalidated statements alleging a debt. It is my policy to pay all legitimate debts, but to also not be defrauded by clever schemes. Your claims are conditionally accepted provided you furnish me with a claim verified under penalty of perjury. I have no recollection of a business relationship with Eastpoint Recovery Group , Inc. ( EASTPOINT RECOVERY GROUP , INC. ). Who are you? Do I have a contract with you? Please send me a certified copy of the contract that exists between XXXX XXXX XXXX and Eastpoint Recovery Group , Inc .
12/27/2018	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	NJ 070XX	Web
XXXX XXXX from Eastpoint Recovery Group has been harassing me, my family and friends /acquaintances. I originally spoke with him and told him I paid the debt XX/XX/2018. He continued to call multiple times a day and then began calling my family and friends. I asked him not to call them 3 times and he continued to do so. My family requested he stop calling them and would repeatedly call them anyway. He left a detailed voicemail on my brothers phone about how I am refusing to pay the debt and he will Be reporting me to the credit bureau as refusal to pay. I spoke with him again and told him to stop calling anyone other than me and he has repeatedly been calling. He is very aggressive and wont stop. I have the receipt of the paid account so I know its paid in full. Hes been calling XXXX XXXX, XXXX XXXX, XXXX, and before and after XXXX.
06/23/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	NH 03103	Web
Representative from this agency called my mother threatened to take legal action against me if I didn't call to make arrangements to pay off debt when I kept explaining I was out of work at that moment. I explained I'll be more than happy to make payment plan but I needed time to find a job. The representative kept pushing and tried to involve my family to help me pay off this debt. I finally agreed to a payment plan and she kept threatening to take legal action for a payment I wasn't able to make on time and repeating office getting fee for returned payment. I made them aware of my financial situation but they insisted on having me enroll in a payment plan when I was out-of-work. I'm very disgusted by their intimidation tactics. I'm not refusing to pay. I'm doing my best to catch up with my financial situation.
01/04/2018	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MA 01867	Web
On XXXX XXXX, XXXX. I received a call from XXXX at East Point Recovery group. My phone disconected as I was talking to him before he even had a chance to say what the call was about and inmediately he called my sister exactly 3 minutes after and then my husband. He told my sister to take a message for me to which she said she wasnt interested but if she was I am sure he was ready to disclose my debt. I do not want this company to contact me or anybody who is related to me let alone share personal information. XXXX voice on his voice mail was rude and I have no desire on having any type of contact with him. I know theyre not supposed to harrass me or any of my family members as well as not supposed to offer to leave messages for me with anyone so I hope this issue is solved.
06/18/2020	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	CA 940XX	Web
Received a voicemail from XXXX about a claim. Then they left my mother a voicemail as well. I called and spoke to XXXX XXXX 1 ) he never verified my address, social or date of birth, none of the 3 2 ) I told him he should not call my mothers cell phone, not sure where they got her number from 3 ) he wanted me to settle in full or pay {$600.00} in order to initiate a payment plan, I mentioned I can only do {$100.00} a month max 4 ) I mentioned I was unemployed, and he said to use my covid edd payment to pay my bill 5 ) then he said to ask my mother ( I dont even live with her ) 6 ) threatened he was going to tell attorneys that I dont want to pay 7 ) I asked for debt validation, and his response was that he wasnt a monkey that was going to mail me anything
02/02/2021	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NY 125XX	Web
Around XX/XX/21 my adult daughter who is a business woman, said a woman called her and asked for information about me. My daughter said the woman was extremely rude and thought my daughter was myself, My daughter told her she would not give out information about me to this rude woman! I later recieved a voice mail on my phone from this woman who was yelling that she sent someone to my address and I was not there! She continued to yell a say I need to contact her because the will be serious consequences, My daughter has her own home, so this woman searched for relatives with the same last name as mine and used bullying tactics, This is a credit card debt I could no longer pay due to job loss and a recent divorce.
09/28/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	TX 760XX	Web
I started receiving calls from East Point Group in XXXX, NY on XXXX/2017. They claim that I owe money on a credit card that was already settled with the company that issued the card. When I did not agree with their claim that I owed on the card, they called my old roommate and my husband and told them that I had 19 outstanding delinquencies, that I was a liar, and specifically told them that I owed money on a credit union issued credit card. This company called my old roommate, my husband, and myself several times yesterday and again this morning. This company is harassing me and my family in addition to lying about debts I owe. I have attached the receipts showing I paid off this debt to this complaint.
08/15/2017	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	AZ 85730	Web
The company called Eastpointe group on behalf of XXXX contacted me several times over the course of the last month. I advised them that I do not have any contracts with the company and do not wish to receive further communication on my cell phone. They have continues to call and have begun contacting my place of employment, phishing for information about me. Today, XX/XX/XXXX, they contacted my work at XXXX XXXX and advised my front desk that they are seeking to collect a debt and need information about me. I contacted them and asked them to cease contacting me on my cell and at work, and the representative stated that if i do n't give them {$300.00}, they will start taking money from my account.
07/15/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AZ 85286	Web
On XX/XX/20 this company did a hard inquiry on my credit which has no valid reason and was not authorized by me. This was done with malicious intent and I want it fixed and I will continue to file complaints until it is resolved. There was no reason to do a hard inquiry. If they wanted my credit report they could have done a soft inquiry to get whatever information they needed. They listed the reason as " installment loan inquiry ''. I never discussed, inquired, or authorized any type of application for any type of financial service. Further, the employee who called me violated FDCPA by harassing me, threatening me, and giving out information when no identity was verified.
09/01/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	MN 55113	Web
XXXX was the original debtor, received a call from some guy named XXXX XXXX from Eastpoint recovery claiming that before my case goes into court they were trying to avoid court preceedings etc ... He has called my family members and disclosed my debt to them. I was scared into paying a down payment to keep my account out of court. They first took XXXX then XXXX within a month time. I requested a verification of my payment plan but never received it. they then try to take more than the amount agreed on the next payment. I still have not received any written verification of the debt or this company.
08/27/2022	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	CA 95624	Web
On XX/XX/2022, I sent a notarized Affidavit of Truth and Fact, listing the numerous Consumers ' Rights Violations committed on behalf of this debt collection agency, a copy of the Exhibit ( s ) providing visible proof of the violations, a Cease-and-Desist letter that included the necessary remedies I wanted to settle upon, as well as an invoice for payment of the violations. All of these documents were sent via USPS Certified Mail, and I am aware the company received the documents. This collection agency ignored my attempt to remedy the violation of my rights.
01/05/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	IL 60502	Web
I 've received numerous calls from this company called East PointGroup out of XXXX New York threatening me that if do n't call them back they will file a lawsuit against me and take me to court. Now they are calling my parents home number ( I do n't live there ) and also are calling my ex wife threatening them as well with legal action. Their number that shows on the caller id is XXXX I do n't owe any debt to anyone I just checked my credit report today and nothing shows up listed as East Point Group. I would like them to stop calling and harassing me.
01/16/2018	Yes	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	MA 01867	Web
I filed a complaint asking to not be contacted anymore. The same person called me again and left a really unprofessional voicemail, accusing me of hanging up on him and using sentences like the funny thing is ... You would think this is a personal matter to this individual. Again I do not want any more phone calls from this company and I dont want them contacting me or people I know again, they already did once and asked to take a message. And I dont want to be harrassed anymore. I want them to leave me alone and stop threating me with further action
12/03/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	IL 60473	Web
Eastpoint Recovery Group , Inc informed me via letter dated XX/XX/2021, that an alleged debt had been sold to XXXX XXXX XXXX. XXXX XXXX XXXX has not sent a deceptive and false letter attempting to collect an alleged debt, yet. The alleged debt has not been verified nor has it been validated. According to XXXX XXXX XXXX XXXX XXXX, the alleged debt is listed as a positive number. I have no relationship whatsoever with this company. Where does this alleged debt claimed by XXXX XXXX XXXX fall under UCC 9-110 under Article 2 or 2A?
04/07/2020	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	GA 30331	Web	Servicemember
I received a call from XXXX XXXX on today XX/XX/2020 @ XXXX XXXX He stated he was with a law firm in which that is a lie he works for East Point Collections. XXXX XXXX processed to tell me he was go to sue me over a XXXX account I had in the past. At this point I became very angry with this liar, I have never been notified via mail at all. Also, I inform XXXX XXXX back in XXXX of this year I was filing for Bankruptcy. This collection agency is acting as law firm in which they are not.
04/12/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 33617	Web
Contacted by a representative XXXX XXXX claiming to represent XXXX XXXX XXXX The representative then called a XXXX relative to state I am having an issue with a bank to try and contact me that way. The representative has already been informed I am handling any and all debt through my credit repair service -XXXX XXXX and not sure who they are representing as I am taking the proper steps to resolve any issues.
07/05/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	CA 92058	Web	Servicemember
On XX/XX/3023, I discovered an inquiry on my XXXX consumer file from EAST POINT RECOVERY GROUP. I have no account with them so this is an unauthorized inquiry on my consumer report. They have no permissible purpose to access my consumer file under the Fair Credit Reporting Act and the California Consumer Privacy Act. I have attached the inquiry section of my XXXX Credit report dated XX/XX/2023.
08/22/2023	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NY 110XX	Web
The debt collector called me several times within the last month or so, the pass two days I answered each call and told him I was at work and will call him as soon as I have a minute. I also provided him with an email address as well. He then proceeded to call my husband who I am currently separated from and explained my debt situation to him in detail. Causing me an enormous amount of stress.
11/09/2021	Yes	Debt collection Credit card debt	False statements or representation Indicated you were committing crime by not paying debt	OH 44128	Web
This lady XXXX XXXX has called numerous times not just me but my family members my brothers and my elderly father claiming that him and my mother are responsible for my debt if I don't pay now they're calling XXXX knows who else XXXX is claiming that she is a lawyer claiming that there will be criminal action against me if I don't pay a debt it's beyond ridiculous and it's very abusive
12/03/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	IL 60643	Web
Eastpoint Recovery Group , Inc sent a deceptive and false letter attempting to collect an alleged debt. The alleged debt has not been verified nor has it been validated. The alleged debt is listed as a positive number. I have no relationship whatsoever with this company. Where does this alleged debt claimed by Eastpoint Recovery Group , Inc fall under UCC 9-110 under Article 2 or 2A?
08/01/2021	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CO 80602	Web
I have been working with this creditor since XX/XX/XXXX to settle this account in full and remove all negative information reported including late payments. This account should show status as closed with XXXX balance and XXXX past due amount with no late payments reported. Letter from the company confirming this is dated XX/XX/XXXX and still has yet to be fixed on my credit report
08/03/2018	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	NH 03103	Web
XXXX XXXX keeps calling leaving messages about a FCC law suit for his client doesnt give the clients name or a file number, calling my phone several times a day. Today he called my job and when they told him I couldnt get personal calls he told the lady that answered the phone that it was an emergency that something had happened to my son.
03/22/2023	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	PA 19138	Web
I have never talked to this group physically before I witnessed the east point recovery group contact my mother and discussed my debt without asking for any proper verification of identity. I have been contacting them to get information on the debt but have no been successful. They are contacting the wrong person.
12/28/2017	Yes	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 95826	Web
East Point Recovery group has continued to call my employer, family members and landlord after I 've already provided them with my cell phone number and told them that I am working with a debt consolidation company. I even gave them my account number and phone number to that company handing my debt.
09/11/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 922XX	Web	Servicemember
Received a call on XX/XX/2018 around XXXX XXXX. By a company called East point recovery. They asked for a person named XXXX XXXX XXXX, I am not that person. I have received this call multiple times and told them to stop calling me. I am not that person. Cease and desist calling me.
10/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	KS 66048	Web
Eastpoint Recovery Group , Inc. has continued to call and harass my parents about a debt from me. They have made threats to my parents, cursed at them, and given all my debt information. They call their house several times a day after they have been asked not to call again.
04/18/2017	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	CT 06902	Web
I had spoken to a young woman a Eastpoint Group regarding my debt and explained that I do n't have the money right now. I further explained that once my tax return comes I will p ay off the debt. They continued to contact me and then began to contact my employer.
04/21/2016	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	CA 92108	Web
Even after I had verbally stated for this company to stop calling me, they continued to harass me. They have threatened to take legal action on more than XXXX occasions and have been pushy about me giving them a post dated check for the full amount of the debt.
08/27/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 167XX	Web
Calling to collect a debt from a completely unrelated person. Called both my father and I numerous times. No responsibility for this debt calls should have never been made to my place of business or my father. Unprofessional and harrising. Unbelievable!
06/16/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	FL 33028	Web	Servicemember
Repeatedly called and called my husband and disclosed my debt to him as well as threatened me with legal action. Claimed they sent me notice in mail did not receive so sent me email instead. I wanted written verification and said they could not do that.
12/10/2021	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	FL XXXXX	Web
Calling family members and leaving voicemails with personal information. Calling wife 's work phone. Never sent written information about alleged debt. Leaving false claims in voicemails. Calling repeatedly. Threatening to take adverse action.
06/02/2021	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	SC 29073	Web
XX/XX/21 - Insisted they have been trying to get in contact with me when i personally never received a call from them. The called my place of work, my father-in-law and mother and father. Instead of contacting me personally.
11/29/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	AL 355XX	Web
I have repeatedly told this company to stop calling my personal phone and my work phone, yet they continue. I have requested verification of the debt they claim I owe, in writing, to be mailed to my home address.
03/20/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93021	Web
Eastepoint Recovery Group , Inc. from XXXX, NY have been repeatedly calling me and leaving voicemails at work when Im unable to answer. Theyve called about twice a week for the last 5 weeks or so.
10/22/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	VA 23321	Web	Servicemember

11/29/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	CA 94114	Web

02/08/2022	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CT 06516	Web

02/08/2022	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	CT 06516	Web

01/18/2022	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 92532	Web	Servicemember

11/11/2021	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 91702	Web

10/26/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	TN 37166	Web	Servicemember

08/11/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 94107	Web

06/24/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30907	Web	Servicemember

06/03/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	IL 60115	Web

02/22/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30097	Web

02/17/2021	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 91343	Web

11/16/2020	Yes	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	WI 53212	Web

11/11/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85257	Web	Servicemember

11/10/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	KS 66502	Web	Older American

09/17/2020	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	TX 75063	Web

07/24/2020	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TX 76401	Web	Older American

04/02/2020	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TN 37830	Web	Servicemember

12/18/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	PA 15131	Web

10/08/2019	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	AL 35806	Web	Servicemember

09/20/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NV 89523	Web

09/17/2019	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	PA 18509	Web	Older American, Servicemember

06/28/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 76010	Web

06/27/2019	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 94521	Web

04/25/2019	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt was result of identity theft	NV 89135	Web	Servicemember

04/12/2019	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	MA 02368	Web

01/04/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 75503	Web

10/24/2018	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85629	Web	Servicemember

06/25/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 11432	Web

05/09/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 21787	Web

03/16/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	VA 23224	Web	Servicemember

12/19/2017	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	VA 23834	Web	Servicemember

12/04/2017	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	WI 549XX	Web

05/23/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MN 55433	Web

03/25/2017	No	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	SC 29456	Web

09/18/2015	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 77833	Phone	Older American

07/06/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	CA 91505	Web

07/02/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	FL 33028	Web

06/17/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	CA 95008	Web

06/12/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OK 73107	Web

06/08/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	MN 55110	Web	Servicemember

04/08/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	TN 37067	Web

03/17/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NY 11755	Web

02/05/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	AL 36575	Web

01/22/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	AL 36345	Web

01/21/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OK 73644	Web

01/13/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	WA 98516	Web

11/21/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	NY 11357	Web

11/08/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OK 73145	Web	Servicemember

10/18/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	IN 46356	Web

10/17/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	AK 99567	Web

09/04/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OH 44035	Phone

09/02/2014	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	IL 60614	Web

07/03/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NM 87144	Web

05/30/2014	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	CA 91101	Web

03/28/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	MO 65459	Phone	Servicemember

03/21/2014	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	FL 32189	Web	Servicemember

03/18/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 34287	Web

03/17/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	FL 34997	Web

02/26/2014	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	PA 19460	Web

02/24/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	NC 27616	Web

01/31/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	CA 91750	Postal mail	Older American

01/22/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	MI 48220	Web

12/19/2013	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	FL 33066	Web

11/25/2013	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	LA 70815	Web

11/14/2013	Yes	Debt collection Credit card	Taking/threatening an illegal action Sued w/o proper notification of suit	NY 14604	Web

09/06/2013	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	NJ 08225	Web

08/06/2013	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MS 39560	Web	Servicemember