Diversified Recovery Services Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
12/14/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TN
  • 38111
Web
We signed up for XXXX XXXX because it was a XXXX XXXX. Our son is XXXX, and it was important for us to have a nurturing environment. What we received was anything but. Teachers were unresponsive, and uncaring about the situation. We paid {$2100.00} and after they refused to address our concerns we stopped paying. XXXX in turn locked him out of classes. When they finally responded, they offered for us to pay for extensions so he could finish classes, and then if he could not finish, to pay another {$3000.00} to take the classes all over again. That was their solution. We of course refused. They in turned cancelled our account and when I pulled up my credit report a year later, they had hired a collection agency and put a {$1500.00} charge off on my credit report. When I pulled up my wife 's credit report, they had put it on her credit as well. She had nothing to do with XXXX, never signed anything, never spoke to them at all. When I contacted XXXX XXXX at XXXX multiple times he simply never responded.He did n't even respond. When I started complaining on social media last week, only then did they respond. They said they removed everything from wife 's credit long ago, that was a lie They then refused to discuss the matter, DIversified Recovery services refused to take it off our credit for 2 years, same with XXXX. We have been denied loans, seen our interest rates go up. Etc.. They only now said they would take it off. XXXX and XXXX are the Accreditation people who allowed this to happen. When informed they did nothing.
06/11/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30092
Web
I received a copy of my credit report and found the following item ( s ) to be errors. Here as follows are items in error : 1. Validate Account A DIVERS RECOVERY {$2400.00} I am unaware of the above listed accounts. Please validate this information with the creditors and provide me with copies of any documentation associated with these accounts, bearing my signature. In the absence of any such documentation bearing my signature, I formally request that this information be immediately deleted from the credit file you maintain under my Social Security number. Please note that you have 30 days to complete this investigation, as per the Fair Credit Reporting Act section 623 ( a ) ( 3 ), and I am keeping careful record of your actions. Failure to respond satisfactorily within 30 days of receipt of this certified letter will result in a small claims action against your company. I will be seeking {$5000.00} in damages for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violation of the Fair Credit Reporting Act You will be required to appear in a court venue local to me, in order to formally defend yourself. P.S. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. Thank you for your time and help in this matter.
07/17/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TN
  • 38118
Web
I was n't protected under the wage earner law as I should have been. My case numbers are XXXX & XXXX . My drivers license have been stolen, social security card stolen. All of my former employers have been changed without my knowledge. With all XXXX credit agencies. I learned from the FBI this is an inside job. XXXX XXXX XXXX XXXX is my last employer, their ein number is XXXX . The company amended and restated all of my tax returns and made themselves my conservator. They was n't reporting my payroll correctly. XXXX XXXX was n't reporting taxes on me. Someone within the company have my identification and is abusing it with the credit union. I was with the credit union before the hostile take over Of The company in XXXX . XXXX XXXX was directly involved with my personal information. She resigned when the FBI went to the company and pulled my employee records in XXXX . She stole my retirement pension in XXXX . The company is a S-Corporation. The XXXX Family is also abusing my identification. I had funds payroll deducted to pay my creditors every week until I was discharged. Money was being stolen from the courts. XXXX XXXX posed as a paralegal with the XXXX XXXX XXXX
06/15/2018 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 37076
Web
The have been calling repeated to my both my cell and job from XXXX and XXXX. When I asked what the call was in reference too they become extremely rude and will not state the nature of the call. When I refused to confirm my DOB or SSN without stating they nature of the call, the reps become very defensive and aggressive. I requested that any correspondence be communicated in writing and that all calls cease to me made in regards to anything associated with my name. Upon doing so, I am repeated hung on up. The excessive calls to my job has my superiors thinking this is something to bring concern as they are not only calling my desk, they are calling me through our dedicated customer service line for customer. Dates : XX/XX/2018 - XX/XX/2018 daily at least 6 calls between my cell and job. Reps spoke to where XXXX, XXXX and XXXX.
12/09/2017 No
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • TX
  • 76013
Web
On XXXX XXXX, 2017 Diversified Reecovery took XXXX out of my account. This is because of a conversation that I had with a representative two weeks before that wouldnt take no for an answer with arranging payment arrangements for a bill three years ago that i never receive a letter from I tried to talk to them to see if I can arrange payments lower than that but that started to argue with me. I asked to speak with the manager and he also started to argue with me to the point to the point they hung up on me. Now I 'm getting phone calls threatened me to pay or they will be consequences if I do n't get back to them at a certain time frame but I still have received a letter and I really do not want them calling me if they are going to be bullying me to pay.
12/28/2017 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • RI
  • 02840
Web Servicemember
I have had repeated phone calls from XXXXsomething. Finally, I got sick of it and started answering just to see what they wanted. Yesterday it was XXXX, today it was XXXX. Always very noisy in the background like it 's a call center. I can make out Diversified or XXXX something, calling to collect a debt owed XXXX, not paying could go on my record, call may be recorded. Today I was able to make out that they think I owe them about {$240.00} and they wanted to know if I was going to settle the debt using a credit card or checking account routing number. No mention of thirty days to dispute. Both times my reply was " I have n't had an account with XXXX in about a decade. I am not paying you anything. '' and hung up.
02/21/2018 No
  • Debt collection
  • Credit card debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • PA
  • 15132
Web
XXXX XXXX XXXX ... Continuing to phone calls even after point of contact has been made. Requested to receive information in writing. I receive roughly 3-4 phone calls per day! Repeatedly asked not to be contacted, told them they were harassing me. They were rude and deceiving. They call and when you answer the line disconnects ; forcing you to return not a call to see whom it was. Asked not to be on a recorded line. They are contacting in regards to a debt that is past the statue of limitations. I am requesting for them to leave me alone. Either send the information in writing and allow me to contact them. They refused, as well as continuously hanging up on me without resolve.
03/02/2017 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TN
  • 38138
Web
I went to the XXXX. I spent 15 mins with him in his office. He was in network and the insurance company paid him {$750.00} and I paid my copay and out of pocket of {$95.00}. He is trying to collect {$1200.00} forfor almost doing nothing. He labeled the procedure pre operation which is false. They want me to pay the difference in what the insurance did not pay plus my copay. I refuse to because I was in network. They think they can charge whatever they want and collect it. Almost {$900.00} for 15 mins of work is plenty enough without trying to get more out of me just because they think they can.
03/28/2017 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • XXXXX
Web
diversified recovery systems keeps calling me acting like they are process servers and saying they are coming to serve me at my job, I will be arrested at my home, my wages will be garnished, they will tell my job about my debt. they also said they will tell my references about my debt. they have called with a man pretending to be an investigator. he left a message with a " legal case '' number to call back with. they are also trying to collect twice what is owed, and XXXX is still trying to collect the original amount.
03/28/2017 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • XXXXX
Web
XXXX keeps calling me acting like they are process servers and saying they are coming to serve me at my job, I will be arrested at my home, my wages will be garnished, they will tell my job about my debt. they also said they will tell my references about my debt. they have called with a man pretending to be an investigator. he left a message with a " legal case '' number to call back with. they are also trying to collect twice what is owed, and speedy cash is still trying to collect the original amount.
09/25/2018 No
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • DE
  • 19702
Web
On XX/XX/18 a outside collection agency attempted to contact one of my family memebers at their job and it was forwarded to me upon talking to them I realized I had already previously accepted a offer from the original creditor but never heard back. This ultimately causing the guy XXXX XXXX for diversified collections to be really nasty and say such things as well sue you and he doesnt care about what I had to say and hung up in my face. He also threatened that o should get a lawyer and so on
09/24/2018 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 935XX
Web
Company calls repeatedly. I have told them that I do not have a job and can not pay what they want due to all my accounts with multiple creditors being in collections. They then turn to " oh I'm calling you at this number and you are answering so that means you have money ... Who is helping you, where are you living? You can obviously afford a phone and food so who is helping you where is money coming from ". How would you like to pay this debt today. We need a payment today.
07/06/2017 No
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • MS
  • 38654
Web
Diversified Recovery Servic es continues to call and attempt to collect money from me for a XXXX account that I never had. I 've disputed this with XXXX , XXXX and XXXX . All have been removed. Once ever y 2-3 mo nths they will pop back up and I have to dispute them again. I 'm tired of telling XXXX and their collectors to stop calling me for a debt that is not mine! I 've explained this to all of the collectors and to XXXX and it ' s STILL hap pening!
08/28/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TN
  • 38109
Web
I am showing this account was opened on XX/XX/XXXX. The account has been reported on my credit as of XX/XX/XXXX. This company has not made any attempts to reach out to me about this debt. I was not able to dispute this debt or receive full verification of the debt. Due to company not reaching out to me first.
08/16/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 38134
Web
DIVREC SRVC ( Original Creditor : 09 XXXX XXXX ) XXXXUnfair XXXX XXXXUnfair XXXX XXXX XXXXUnfair XXXX XXXX XXXX XXXXUnfair The following accounts were disputed directly with the credit bureau and is not reporting accurate information. I have not gotten any verification of ANY of the above debt.
03/20/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • LA
  • 71303
Web
Creditor agreed to remove from my credit file. The account is still showing on my XXXX credit report. This debt was discharged through chapter XXXX bankruptcy.
03/30/2017 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TN
  • 38138
Web
I recently obtained a copy of my credit report and noticed a collection account from Diversified Recovery Service and I have no idea what it is.
12/12/2017 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Struggling to pay your loan
  • DE
  • 19702
Web
Account was sent to collection agency - Diversified Recovery Services. I 've asked not to be contacted at work, but calls continue.
02/01/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MS
  • 386XX
Web Servicemember
The XXXX collection was taken off of my credit report last year. It was illegally added back XX/XX/2017.
02/19/2019 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 95757
Web
11/26/2018 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TN
  • 37046
Web Servicemember
06/19/2018 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • TX
  • 77024
Web
05/23/2018 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 38119
Web
03/22/2018 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CO
  • 80249
Web
07/28/2017 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MI
  • 48213
Web
11/04/2016 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • AL
  • 35007
Web
04/12/2016 No
  • Debt collection
  • Credit card
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85301
Web
08/21/2015 No
  • Debt collection
  • Auto
  • Communication tactics
  • Called outside of 8am-9pm
  • AZ
  • 85044
Web
01/06/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44024
Web
12/18/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 38135
Web
08/11/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 38017
Web
08/04/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • MO
  • 63132
Web
07/14/2014 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30135
Web
04/03/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • MO
  • 63017
Postal mail