Diversified Recovery Bureau LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
02/05/2018	Yes	Debt collection Federal student loan debt	Written notification about debt Didn't receive enough information to verify debt	IL 60618	Web
Hello - I received a phone called on XX/XX/2018 from a debt collector called Diversified Recovery Bureau. I did not answer the phone called because i did not recognize the number. When they left a message, it wasnt clear what was about but to inform me they were from Diversified Recovery Bureaus and thats it. They called again on Friday with the same message with no details until they got of hold of me at work. They inform that they were collecting a debt of {$19000.00} for my students loans and when I asked which students loans they stayed they do not know but this was from XXXX College and when I told them okay, I asked one more time from what students loans, they didnt have enough information what was the debt for. Right away she asked if I had the funds of {$19000.00} I inform her no, then she asked how much I make a year. I inform her the annual income. She never ask about my month expense, only my annual income. She inform for 16 payments of {$1000.00} a month I can pay it off. I inform her if this is a joke because I do not make enough money to pay a debt of a monthly payments of {$1000.00} a month she transferred me over to a supervisor. He as well ask if I can make those 16 payments and I told him no because I do not make that much money and I had bills to pay - he as well never asked my monthly expenses, just said that for 36 months for {$500.00} bi weekly. The collection agency wasnt working with me basis on what I make minus what I pay in rent to my bills. I inform him as well there is no way {$500.00} bi weekly for every month wont work. They he said dont I have a saving account, asked how much I was getting back in my taxes return and asked me if I can asked someone with {$11000.00} to start the process. This entire conversation was hard for me to focus because I was at work and there was no way for me to figure out what was going on because I inform both of them this is the first time Im hearing about this debt - never received a letter from no one showing me this amount or account number to this student loans. I inform him that I need to look this over to see what I can do - he inform me that I had 4 hours to make a decision and if not he will inform the original creditors that I did not come to a agreement and that the offer will be off the tables. The woman also inform me before she transfer the called over to her supervisor- that within 14 days they will garnish my pay check. That Friday during work - I had to make a few phone calls to see what they were talking about because I never had a debt collector before being so forceful to collect money that I do not have. And they will send me laters first about who they are with account number who the money I owe to call to set payments that works with my monthly expenses. I called my students loans and the U. S of education department and they inform me they do not see anything that was sent to collections agency. I check my credit score and notice a debt collector by the name of XXXX XXXX XXXX XXXX with the same amount of {$19000.00} that I was told by DRB. I called XXXX about this and they gave me a phone number to call - when I called it was for DRB. From want I saw on my credit report- XXXX open this account almost 2 years ago and I never received no phone calls or letters until DRB called me. Im am willing to settle this outstanding debt I have with XXXX but Im never seen a debt collector who didnt have a address on filed. When I looked up DRB to see what they are about - the site will not open stating that is can be a scam. And the had a XXXX XXXX number, when I looked up XXXX website- they also had a XXXX XXXX number, but their website works - and what I read from their site that if I wanted to make a payment I should look at the bill they sent with a account number - which I do not have. Both of these debt collectors are not giving me any information or some type of letter regarding this amount and I do believe that they do not have the right to ask me to make a large amount payments that I can not afford as they did not asked my expenses and garnish anything as Im trying to figure whats going on and they best payments I can afford at the moment.
05/05/2017	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	SC 29203	Web
Received a robocall on XXXX XXXX from Diversified Recovery Bureau s tating to call them back pertaining to a " personal business matter. '' I called them back on XXXX XXXX , upon calling I was informed that it was an attempt to collect a debt. I spoke with a woman ( did n't get her name ) stating that I owed {$2000.00} for a payday loan from XXXX XXXX . I informed her I NEVER received a payday loan from XXXX XXXX . She then went on to try and verify information including my ss # which I denied. She said that she would send me papers to take to the police because it was obviously fraud, she then informed me that my phone number would be taken off their list. 5 min. lat er I received three ( 3 ) bac k to back to back phone calls from the same number. When I called back I spoke with a different woman who tried to verify information. I told her that I had just talked to someone and was told that I would n't be contacted again, I also asked did they not write notes in their system with this type of information. she stated they did but the other female must 've had her screen up and that 's why she did n't see that I was n't to be contacted again. 2 min after ending that call I receive a third call from the same number, this time I spoke with a man. I asked him why do they keep calling and playing on my phone. He acted like he did n't know what I was talking about and I explained what happened. I was once again told that I would n't be contacted again, he also stated that if I did n't want to pay the loan back to just say it and he would put it down as a refusal. He told me that he did n't want to argue and hung up. fast forward to XXXX XXXX , I received a panicked phone call from my mother stating that I needed to give these people ( a lady named XXXX XXXX ) b ecause they called not only her but my uncle stating that I took out the {$2000.00} loan in my mothers name with her ss # ( which I do not know ). I gave them a call at a different number and asked for a XXXX XXXX , She immediately got on the phone stating how I had taken out a loan in my mothers name and it needed to be paid. I asked her for the original loan amount which she stated was {$2000.00}. I specifically asked if it was a payday loan to which she answered " Yes. '' I then explained it against the law for any payday loan company to provide anyone in the state of SC with a payday loan amount more than {$300.00}, she then changed her story and said that it was an installment loan. We then got into a screaming match and I ended up cursing her out. She stated that she wanted to speak with my mother and that she would call my mother on three-way to let her hear how " disgusting '' I was. She called my mother on three-way claiming how I committed fraud by using my mothers ss #. I then asked her to send me a debt validation letter which she said that she was not going to and that she did n't have to because it was not being reported to a credit bureau. I then told her by federal law that she was required to send me a debt validation letter, which she told me that I was mistaken. We then got into another screaming match which ended with her telling me to " grow up '' and call back when I was ready to pay.
02/06/2018	Yes	Student loan Private student loan	Getting a loan Fraudulent loan	CA 92701	Web
I have been trying to resolve this issue with Diversified recovery Bureau. They have been calling me, my family members, and friends informing them that I have an outstanding student loan balance for {$2500.00}. I have been speaking to them since XX/XX/XXXX trying to get information about such loan that they are speaking of. On XX/XX/XXXX I finally received an email a 1st notice which was just an attachment letter with the Diversified Recovery Bureau letter head, the amount due and some account numbers didnt specify how or when I received this loan. So I called them back and them that I needed them to send me the actual legal Loan agreement, they werent to happy about that and proceeded to yell and insist that it was going to be a 3 month wait for me to receive such papers that I am asking for. I informed them that I was not just going to pay something that I never received any kind of statement in the mail about or even heard about until now from a collection agency. With that said they kept insisting that my credit score will continue to get hurt by this until it was resolved so if I wanted to wait 3 months that was up to me I told them that was fine I needed the legal documentation before I can proceed with this. The very next day XX/XX/XXXX I received an email from XXXX XXXX from Diversified Recovery Bureau with my enrollment agreement to XXXX XXXX ( that closed down in XX/XX/XXXX ) and a Ledger Card Thats suppose to state such loan. Looking over the ledger card that states I have a {$0.00} balance so I was left confused. I proceeded to investigate and called the department of education, student loan support, and my loan servicer and was informed that no such loan is under my social security. So I spoke to XXXX XXXX XX/XX/XXXX and informed him that I spoke to these and department and they dont see such loan, he then proceeded to tell me that it is not a loan that they are trying to collect but a remaining balance from my tuition that my federal loans did not cover at that point I was convinced there was something wrong. So I called back the department of education and they informed me if it was a tuition fee they are trying to collect they would definitely be able to see it on there end because they have there own collection agencies that handle such manner. They advice me this may be scam and to ask them to stop calling because as far as they can see there is not outstanding balance on my name. They also find it strange that a school that closes down in XX/XX/XXXX is collecting tuition fees. I never opened any personal loans and all my federal loans are in good standing
04/20/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	VA 23454	Web
Diversified Recovery Bureau, LLC calls me 2-3 times ever yday and leaves me " threatening '' voicemails stating they have my Social Security number and other sensitive information on " their desk '' and that it is imperative that I call them back immediately to resolve this matter. They never state what " this '' matter is when I call back yet demand that I give them my Social Security number and mailing address for ID verification. On X/XX/2017 , XXXX XXXX from Diversified called me and once again refused to tell me for what debt and/or creditor he was calling in regards to. He demanded that I give him my Social Security number in order to verify my ID. I told XXXX XXXX he could send me a letter on his companies letterhead, stating what " this '' matter was in reference to. Once I received the letter and was satisfied that it was in fact a debt that I owed currently or at one time, I would gladly call back and speak to him. XXXX XXXX promptly cut me off while I was telling him this and once again demanded my Social Security number. I again told him to send me a letter in the mail stating what this phone call was in reference to. XXXX XXXX at this point was got angry and sai d " Fine, t hen I 'll just mark this down as " Refusal '' and we 'll take it from there. '' I immediately asked XXXX XXXX if he was " Refusing '' to send me the letter I asked for in the mail, but he had already ended the call.
11/13/2023	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MO 63366	Web
So, I have had my cell number for around 10 years. I keep repeatedly getting calls from a XXXX XXXXXXXX number. I have a XXXX XXXX, Mo number. Since they dont leave their name or who theyre calling from I have to look the number up that they say to contact them back on. Actually, the only thing they say on the VM is " Contact me or my associates at XXXX ''. Sometimes you may hear its start with XXXX but they ALWAYS leave out who theyre calling from or what their company name is, which I was under the impression is a illegal tactic under the FDCPA. Well, i called them once again and theyre name is Diversified Recovery Bureau LLC and theyre looking for a woman under the name of XXXX XXXX . Which I am not, no only is that not me but im a man, and no one in my family has that name. Ive told them this in the past. When calling, they dont even like to clearly tell you what their name is, they try to brush by it quickly and not clearly. Very unprofessional if you start questioning them. So, today is XX/XX/2023, I recieved another Vm doing the same thing, and i called them back to let them know that this is not me and they need to stop contacting me. Its frequent too. I have XXXX in my Vm log now, plus XXXX in my deleted folder, doing all the same tactic calling from XXXX number being ( XXXX ) XXXX. I have these Vm saved and can provide proof of them.
07/31/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	FL 337XX	Web
I have been contacted twice by 2 different Debt Collection agencies requesting I pay {$280.00} associated with a hot check written to " XXXX XXXX '' ( now " XXXX XXXX XXXX XXXX. '' ) account # XXXX. This check was written against a XXXX XXXX bank using my name. I have never banked with XXXX XXXX. This imposter allegedly also used my SSN according to the Debt Collection agency, which is Diversified Recovery Bureau LLC. According to the Debt Collection agency, this imposter also used this email address " XXXX '' with their transaction -- which is not an email account I have ever owned in my name or used. Furthermore, this imposter worked at a construction company ( can't recall the name they provided ) which I have also never worked at. This is not my debt and I refuse to pay the debt of someone using my name and SSN. My understanding is this transaction took place sometime in 2014. The first time I am hearing of this matter was by being contacted by the 2 collection agencies. I have responded to both companies ( via phone when contacted ) confirming this is not my transaction and that I would be reporting this as fraud. I have email correspondence from the most recent discussions with Diversified Recovery to document the above, as well as attached herein.
12/08/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 78520	Web	Older American
Back in the late XXXXXXXX XXXX, a debt collection agency began to call my telephone number about a delinquent debt in the name of a female stranger named, XXXX XXXX. Although my phone number XXXX XXXX XXXX XXXXXXXX, became mine in XXXX ; the debt collection company insisted that my phone number was the debtor 's. My phone carrier XXXX XXXX XXXX called the debt company XXXXXXXX XXXX office to verify that my phone number account does not have the debtor 's name and is solely my phone number. The debt collection company agreed to remove my phone number from the debtor account record. They lied about removing my phone number and sold the delinquent debt with my phone number to another company. Since that time, different debt collection companies have called my phone number about this debt. When they found out from talking to me that the debt is not mine, they sold the delinquent account to another debt collection company and did not remove my phone number fraudulently associated with this debt that is not mine. The latest debt collection company calling me now about this debt is Diversified Recovery Bureau, LLCXXXX XXXX XXXX XXXX XXXX XXXX NY XXXX ; at telephone numbers XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXXXXXX.
08/27/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SC 29445	Web
My husband was contacted by phone this morning by a representative of Diversified Recovery Bureau who purchased my debt from XXXX XXXX. My husband and my finances are separate I never list him as a contact on any financial documents. The lady that called his phone asked for me he advised her that he was at work and I was not with him that she should contact my phone. She proceeded to tell my husband that if he provided my date of birth that she could tell him what is going on. He declined and advised her that it was none of his concern and that he should contact me. The lady proceeded to ask my husband " dont you want to know whats going on? Thats your wife? '' He again advised that it was none of his concern and that she should contact me and hung up. I am well aware what she did is unprofessional and she was wanting to provide my private information ( my husband is nowhere listed on the loan, neither as a co-signer or someone obligated to pay my debt ). I contacted the company and requested to speak with a Manager. I do not feel like this helped. If this is the way they are doing business they are violating my privacy rights, and who knows who else they have done that to and they are not aware it is lawful.
09/12/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	AZ 85282	Web
One of my payday loans is listed on XXXX as XXXX and closed, written off. It was sold in XXXX to another company & XXXX is not showing that. I paid that company in full of XXXX with all the interest in XXXX of this year. The company gave me a letter of confirmation stating it is paid in full. It has all the info on it from the original company and the account # which matches XXXX 's info. I submitted it to XXXX dozens of times and they still refuse to list it as paid in full. Ive talked to them over the phone and they say the company has to call them. I told XXXX it was sold to another company and gave them the name & they finally listed it on the website but still didnt show it as paid. Ive called the company several times and they said they have called them. XXXX and XXXX have it listed as paid in full. I had to resubmit my other bills with XXXX many times over XXXX months to finally get them to list all of my other bills that Ive paid in full. It was like pulling teeth with them. They refused to let me talk to a manager or supervisor. They said someone would call me & they never did. Im trying to qualify for an apartment now & need this fixed. Its been since XXXX of XXXX.
05/23/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	OH 43605	Web
On XX/XX/2022 I started receiving calls to my cell from a XXXX number which is not my area code so I did not answer thinking it was spam, also I was at work. It called 3 more times, again I did not answer. At XXXX p.m. someone near my desk answered and a female asked for me when the person who answered said he is not available this woman started to demand I be put on the phone and they better get me now. A bit later that number came across my direct work line and I did not answer it. Then it called my employers main office and demand they put me on the phone. The receptionist said all I can do is take a message. The person said she was XXXX XXXX at XXXX ext. XXXX from Diversified Recovery Bureau , LLC. I came home to numerous calls from the XXXX number being on my home phone. This is all after my attorney gave them a notice. I now have a meeting at my job tomorrow about the incoming calls that happened at my job today. I needed to make this complaint because if something happens to my livelihood I will need this complaint to take further actions towards the individual and the company. This was pure harassment. And there needs to be action taken against this person.
02/21/2017	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	MN 55428	Web
I 'm constantly getting calls from these companies concerning a debt collection. I 've spoken with them previously and acknowledge the account even though I was half sleep after working. I 'm unable to live due to calls from them everyday all day. I 've even tried blocking their number but the robot caller just picks it up and leave messages that can be retrieved / played by anyone that uses my phone. They state that they 've sent letters to me which I 've never received and could be a lie because I check my postal box very day and read every mail that comes. I 'm having a hard time focusing on work and my children due to them threatening me to sue me over accounts I tried to keep active with the original creditor but they would n't listen or acknowledge the hard time I 'm going through due to having a baby, being separated from my children 's father, losing a close sister that was very young to death and other problems that comes along when you think your doing good and being honest to keep a good credit score to have a home for your children. Right now I 'm homeless as of XXXX XXXX, 2017 due to land lord not renewing my lease.
06/27/2017	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	CA 93257	Web
on X/XX/2017 I received a call from XXXX. The person identified himself as XXXX XXXX from XXXX XXXX XXXX. This company continually calls my place of employment, threatens me with being served, calling friends and family to track me down, etc. They contact my work number four to five times a day, sometimes 3-4 times a week. They leave nasty messages on my cell phone also threatening. They tell me that I committed fraud, punishable by law by being arrested and literally scare the XXXX out of me. I had to leave work one day because I was so panicked about being served and arrested at my work I had a major XXXX XXXX. I want these people to stop making these threats and apparently no one has been able to stop them. I did research through BBB and it says this company is closed, but I do not know where these people are located because they wo n't tell you. There were numerous requests for credit, 16, through XXXX XXXX on my credit report that I did not do and it took time to get them off which I save all of the letters, but I have a feeling this company was doing this but ca n't prove it. I need help!
01/24/2022	Yes	Debt collection Auto debt	Written notification about debt Didn't receive notice of right to dispute	GA 30318	Web
Was pressured into making an arrangement on an account, and was not given the option to dispute the debt. Creditor used an unknown number that didn't leave voicemails, and couldn't look up the number for validation. And I never received a letter in mail about debt or ability to dispute the debt because I have never felt the debt was fair. Was told creditor wanted me to make a payment within 7-14 days after contact, and would not accept a further out date that was good for me, so I had to make up a date that I know wouldn't work just to make sure no one comes after me. Colllector informed me, another company that owns the debt will not stop until they get the debt, and the statue of limitations is almost up, giving me a fear that that would sue me immeditely, so i called back a day later and made a arrangement because i just started a job thursday after being laid off for 2 years because of the pandemic. I called back and cancelled the agreement 2 hours later, because I felt it was a scam and a trick, and I was right. Called XX/XX/24 was trying to collect {$11000.00}
04/07/2017	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	HI 967XX	Web
I contacted DIVERSIFIED RECOVERY today, XX/XX/2011, after repeated phone calls to myself ( sometimes multiple calls per day ) as well as to family members -- in order to request their address so I could send a registered-mail written request to cease & desist phone contact as well as to request a written notice of the debt. I was abruptly interrupted & asked if I was going to pay this debt. I responded that I was not going to have that conversation at this time & repeated my request. I was again interrupted & the agent began shouting at me, disregarding my request & asking me if I was going to pay the debt & why I was n't. I requested their address a third time & stated that I would be contacting the FTC, at which time the agent said she was transferring me to a manager. At this point I hung up & called FTC. The agent did tell me that the debt was in the amount of {$6800.00} / XXXX, which according to stale debt/time-barred legalities, exceeds the statute of limitations as this account was closed & has not been paid on for at least seven-years.
10/07/2022	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	KS 67205	Web
On XX/XX/2022, Diversified Recovery Bureau, LLC emailed me a notice of balance due. Email was received at XXXX XXXX. On XX/XX/2022, Diversified Recovery Bureau, LLC called my cell phone at XXXX XXXX, XXXX XXXX, XXXX XXXX, and XXXX XXXX. They left messages at XXXX XXXX, XXXX XXXX and XXXX XXXX. XX/XX/2022, I called Diversified Recovery Bureau, LLC at XXXX XXXX to inquire why they would call me 4 times in a matter of minutes. I was told by Diversified Recovery Bureau , LLC that they had only called me once. I told them that no they had called me multiple times and left multiple messages. I explained that when someone calls me repeatedly like that I immediately think something has happened with my daughter. They denied they did any wrongdoing or that they called me repeatedly. I have the phone record and voicemails proving otherwise. They asked if they could call me in the future my answer was a firm no and assured them that I would get the debt taken care of.
01/05/2021	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SC 29609	Web
I had a loan with XXXX that went into collections with XXXX XXXX supposedly in XX/XX/2020 I didnt know anything about this until it showed up on my credit report in XXXX. I tried all XXXX to get in touch with them and could not and today I finally did and they have transferred the account to Diversified Recovery Bureau so I called them today to get the account number to set up a payment plan and she threatened me and said if I didnt pay it all today I would be sued and they had the paperwork ready. I informed her I was not going to do that and hung up. I then got on their website and emailed them to get the account number which they complied and I made XXXX dollar payment, they continue to send me letters demanding the whole amount immediately.
01/27/2024	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	WA 98632	Web
The company has contacted me several times over the last 2 yrs. About a year and a half ago I told them that they need to remove my dads and stepmoms cell numbers from their information due to the repeated calls and they dont have anything to do with the situation. Today, XXXX/24, they called both of their numbers again and I called them back and got no answer. They need to quit harassing my parents. My dad did answer the call a couple days ago and told them to stop but the company keeps calling them. I am aware of the debt that is owed but they need to stop calling them. When I called today, I left a voicemail stating for them to stop calling them. The company calls almost every day.
07/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	SC 29154	Web
Diversified Recovery Bureau, LLC Current Creditor : XXXX XXXX XXXX Reference # : XXXX Original Creditor : XXXX Acct # : XXXX This company has been placed on my credit report without my permission As you no doubt are aware, the credit reporting agencies regard inquiries as a statement of fact and will not allow a consumer to dispute them. The CRA 's maintains that if the inquiry is on file then the company listed did in fact view the consumer 's record. The Fair Credit Reporting Act ( FCRA, Title 15 U.S.C. 1681 et. seq. ) prohibits anyone to view a consumer report absent a 'permissible purpose ' ( see specifically 1681s-3 ( b ) ). I don't recall applying for credit with you.
01/26/2018	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	OH 458XX	Web
On XX/XX/2018 at XXXX XXXX, my cell phone received a missed call from XXXX. The caller by the name of XXXX left a message on my voice mail stating that he was trying to contact me on behalf of a person known to me, concerning a job recommendation. The caller left a phone number of XXXX extension XXXX and stated his name was XXXX. I first called the person known to me and was informed they are employed and were not looking for any job recommendations. I then called XXXX the female that answered, stated it was Diversified Recovery and asked if I was calling about the person known to me. I informed the person to remove my phone number from their list of people to call.
03/16/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	ID 83634	Web	Servicemember
XXXX XXXX XXXX stated they had no debt with me yet XXXX XXXX and Diversified Recovery Bureau are trying to seek money owed after the company stated I did not owe them. I don't believe the amount they are seeking is accurate and I've not received anything in the mail and the notice is sent to my email. In 2021 I filed complaint against XXXX XXXX XXXX the response from them was there was no debt to them. I was XXXX and XXXX during this time and could not receive mail or supply any more information due to homelessness, being XXXX, XXXX and my wife XXXX XXXX XXXX didn't receive anything. She also left the state of Idaho and has tried to bankrupt me on purpose.
01/24/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92683	Web
I was contacted by phone by Diversified Recovery Bureau attempting to collect a debt they claimed I had from XXXX XXXX and XXXX XXXX. They had the address of a previous residence as well as the last 4 digits of my SSN. I have never taken a loan from XXXX XXXX or any other payday lending institution. I contacted a branch of XXXX XXXX and XXXX XXXX and confirmed they do not have any record of doing business with me. Diversified address and contact info is : Diversified Recovery Bureau XXXX XXXX XXXX XXXX XXXX NY XXXX United States Of America NMLS ID # : XXXX Phone XXXX XXXX XXXX XXXX diversifiedrecoverybureaullc.com
01/12/2018	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	CA 93312	Web
They called my work today XXXX/XXXX/18 around XXXX PST and asked to talk to my supervisor regarding enforcing a contract I agreed to. There is no wage assignment or court. They are not allowed to talk to my supervisor regarding my debt and the message for my supervisor that they were trying to enforce a contract on me was clear it was a debt collector. The call back number is XXXX XXXX XXXX. This is humiliating for my supervisor to know I have an unpaid debt and they even asked about the owners of the company. I have told them in previous calls I can not talk at work call my cell phone.
10/31/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 79936	Web
Diversified Recovery BUREAUS continue to call me after they have failed to validate the Debt. Harrased me the first time I never answered again. Rude and disrespectful, ask for personal information to verify debt. In violation of privacy act 1947. I will report to FTC commission. I have not given them permission to call my phone or hold my information that 's identity theft. Absolutely no contract with them .they need to cease and desist. Never call me again. I have given them a few schelude and will file at small class for XXXX per call. I have over 20 calls from them.
09/04/2019	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	GA 30101	Web
Diversified recovery Called my ex husbands wife and left a message for my ex husband to call back. When he did they told him there was an issue with my social Security card and number. When a call back was made requesting they not call them the representative ( which was a woman who didnt give her name ) began asking questions about if he was the father of my child and asking question about our child ( who happens to be a minor ) It is illegal to call random people you think I may know lying and asking for my Social Security number
11/07/2020	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	TN 37129	Web
In XX/XX/XXXX sent a request for debt verification and a request to stop calling my home, cell and work. As of XX/XX/XXXX they have called 6 times, called my work and even called my XXXX year old mother saying they were searching for me. They are in violation of the FDCPA. The most difficult one is knowing the called my XXXX yr old mother worrying her as she thought I was missing. She has a XXXX XXXX and can be frail. This has physically hurt her with her XXXX XXXX and my XXXX is off the charts due to this violation.
06/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	SC 29154	Web
Diversified Recovery Bureau LLC File Number: XXXX Original Creditor:XXXX XXXX Original Creditor Acct. #:XXXX / Current Creditor:XXXX XXXX XXXX The Fair Credit Reporting Act (FCRA, Title 15 U.S.C. 1681 et. seq.) prohibits anyone to view a consumer report absent a 'permissible purpose' (see specifically 1681s-3(b)). 15 U.S.C 1681 section 602 A. States I have the right to Privacy. 15 U.S.C 1681 section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my permission.
10/23/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MS 39047	Web
I received a call from Mr. XXXX from XXXX who immediately asked to verify my information ( ssn, DOB, and address ) without informing me who he was. When I asked who I was speaking with, he stated he was from Diversified Recovery. I continued to ask what the nature of his call was he immediately advised that I was refusing to answer his questions and continued to tell me that he was recording the call and it could be used to sue me because I refused to verify my information. He then hung up.
07/06/2022	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 33615	Web
Harassed my family members, My mother and father to be specific. When I called them they did not ask me to verify who I was, they gave me my own DOB and asked if that was correct. They could have given out my DOB to anybody who called in since they didn't ask me to verify it. I asked for documentation to be given to me and told me they were not in a rush to send it because I was not interested in paying them. Threatened me with damaging my credit report if this was not paid.
07/25/2023	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 92688	Web
I received a call from DRB in XXXX i believe they called my work and i told them to please not call my place of work i gave them my email and cell number to reach me, Today i get a call again at my work from XXXX XXXX saying that she can call me at my work as many times as she wants and she doesn't need consent i let her know i am not allowed to get personal calls and can get fired and all she did was laugh and say that was not her problem.
08/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	NY XXXXX	Web
I started getting calls from someone years ago in ref to a XXXX XXXX and I told them that this account was opened up fraudulent, I told them that my father who is deceased now stole my information and did this, but what was so alarming that this company allowed someone to fraudulent get this information without proper identification
02/14/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 90064	Web
On or about XX/XX/18 diversified recovery bureau llc XXXX diversifieldrecoverybureaullc.com contacted my mother in law XXXX XXXX and attempted to get information about me. She informed me that the caller identified hersel as XXXX XXXX. I called them back and informed them that this practice is not acceptable and should not continue.
04/23/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SC 296XX	Web
On XX/XX/2020, XXXX XXXX with Diversified Recovery Bureau, called XXXX XXXX, someone who is not a co-owner on my account, and told him my balance and asked him to pay it. This is unacceptable given that XXXX is not on my account. XXXX claims this is legal in her state, but XXXX is not on my account and this is not legal.
11/02/2021	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	NC 283XX	Web	Servicemember
the company is Diversified Recovery Bureau. they told me that if i do not pay my debt owed to personify financial that i will go to court. i do not believe they can do this. i want them to stop telling me this and just close the debt owed to personify out completely. there is no way im paying this amount of money
04/15/2023	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	MO 63031	Web
On XXXX @ XXXX there was a message left by a rep stating they were calling from XXXX which is my landlord to call them. I have been experiencing issues with my residence and was waiting on a callback from them. Come to find out it was Diversified Recovery Bureau. Not sure what the debt was but the rep was rude.
03/17/2016	No	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	TN 37931	Web
The company sent email to me without my consent to collect a debt. They also sent a letter to an address that i havent used or been associated with in over 30 years. They knew my current address i havent tried to hide. Now my ex husband knows my last name. I have tried to have that not happen.
02/17/2022	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	OH 446XX	Web
The debt collector called my work number and I explained that I am not able to talk at work, because I take calls to assist patients, that is my job, I can not have personal conversations on my work phone when I am supposed to be working
08/26/2019	Yes	Debt collection Auto debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NC 284XX	Web
Threatening to garnish wages, harassing and rude phone calls, threatened to sue, threatened to seize personal property, my house. Company only calls. I have not received any correspondence by mail with any details of the alleged debt.
09/25/2017	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MI 48174	Web
I advised this company that I will handle the debt when I can. This debt is around 600 dollars. They have contacted friends and family members which I did not give them a number for. These people contacted my employer also.
02/19/2019	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 95757	Web
They continue to misdial phone numbers at my work and talking to my coworkers about the call. They call my wife ego has to step out of her classroom and now my mother who is ill. I told them to contact me in writing.
01/11/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	MO 65807	Web
Someone has been calling my sister repeatedly asking for me. I have not recieved any communication from them at all. Not a call, letter or voicemail and I dont owe anyone anything.
07/27/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92867	Web
They keep calling my phone number over and over saying that there is a serious business matter i must attend to. XXXX - Diversified recovery buero
08/07/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 33027	Web
Diversified recovery bureau continues to call family members around the country asking for me. There number is XXXX
02/02/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29150	Web

01/04/2024	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	TN 37412	Web

11/01/2023	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	ID 83638	Web

10/24/2023	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	SC 29223	Web

09/11/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 77357	Web

08/10/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 78201	Web

06/23/2023	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was result of identity theft	SC 29655	Web

07/27/2022	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MD 21623	Postal mail	Older American

01/05/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	MD 21207	Web

12/27/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	GA 30236	Web

12/09/2021	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	TX XXXXX	Web

09/30/2021	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	FL 33803	Web	Servicemember

06/15/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93044	Web

06/05/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	NJ 07836	Web

03/13/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	MO 63043	Web

02/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	VT 05739	Web

01/22/2021	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SC 29708	Web	Servicemember

01/19/2021	Yes	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	MN 55443	Web

01/16/2021	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	IA 51401	Web

01/10/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	CA 92203	Web

02/11/2019	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	GA 30344	Phone

11/30/2018	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SC 29445	Web

05/17/2018	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	FL 34987	Web

03/14/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30252	Web

12/18/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 91001	Web

09/19/2017	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	OH 44626	Web

04/11/2017	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 77802	Web

02/22/2017	Yes	Debt collection I do not know	Communication tactics Called after sent written cease of comm	AL 35007	Web

10/14/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	CA 93955	Phone