Direct Recovery Services, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/02/2017	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	NY 138XX	Web
I owed a debt to XXXX XXXX. I was contacted by Direct Recovery to pay the debt. They also called my mother and in laws discussing the debt with them. I arranged to pay the debt off in 2 payments of {$160.00} and did so on XXXX/XXXX/XXXX and XXXX/XXXX/XXXX. At that time I asked the debt collector to stop contacting my family members. They apologized for doing so and said they would remove all family members from my account and their numbers would NEVER be called again which were my Mother and my in laws and my husband. I attempted to contact Direct Recovery by the number they had given me on our initial call. The person that answered said they were sorry but there were no accounts with them for me and they frequently get calls for Direct Recovery Services and they are Direct Recovery Inc and they wanted to warn me that the people that are calling me from DRS are a SCAM. I was at this point very upset and continued to try and reach out. I emailed the email I had from my initial call and asked that my 2nd payment be postponed until two weeks later. No one ever responded and the payment was taken from my account that week putting me even farther behind in debt. However, I was relieved to have the debt taken care of. The next week my in laws received ANOTHER call from Direct Recovery AGAIN providing details to them about the debt and that it was still owed. ( Even though it was paid in full ) I assured them it had to have been an oversight as this bill is paid and to let me know if they called again. I was so embarrassed that my in laws were told I owed a debt that I had gave up other bills to pay. Fast forward to this past Saturday they were calling my family members AGAIN and myself AND my husbands cell phone! This was EXTREMELY upsetting and I called the number they left. I spoke to a gentleman who never identified himself. He apologized for my being so upset. I asked why they are calling me and FAMILY members when the debt is PAID. He said it must have never been taken from the report and there was nothing he could do. He went on to say how busy they are and that he was working on his day off even though I have NO idea how this has anything to do with these people relentlessly harassing my family members and myself. Especially when the debt is PAID and they continue to call and harass not only me but my family. It is embarrassing and unethical and I am very upset over it as is my family. He did inadvertly read aloud emails received from me and read the email where I asked them to post pone the payment so I do know they received that email and IGNORED it even though the initial gentleman I spoke with had told me if ANY issues arose where I needed to change a payment just to email or call and NO problem at all they could change it. I told this current person they caused further financial hardships for me by taking the payment even when I had told them not to. Please please look into this! This company is unethical and they should be ashamed of them selves and the way that they conduct business. As I told them I am a hard working citizen doing my VERY best to get these debts taken care of as I can but I do NOT appreciate their harassing behavior especially when it involves my innocent family and my private information which they are sharing. And I fear they may be some sort of scam buying old debts and not actually applying the payments to the debt. This has all been very upsetting to myself and my family. Thank you for your time and understanding!
02/14/2019	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78664	Web
XXXX XXXX XXXX XXXX called me on my work number by way of a robo call ( XXXX ), that left me a number ( XXXX ) to call back, and an account number and zip code. When I called back the person who immediately answered the phone did not state their name or the name of the company, she immediately said, thank you for holding. This was a cause for concern for me as usually when a call is answered at a business, the person answering the phone states the name of the business and their name, not thank you for holding especially when you were never on hold and had just dialed straight through. I asked the person who answered the call who they were and what was the nature of the call, she immediately asked me if the last 4 of my social was XXXX and if my date of birth was XXXX. I asked again who she was and the nature of the call and she refused to tell me who they were or the purpose of the call because I would not verify the last 4 of my social and date of birth. I explained to the person that I was not doing any of that and again asked who exactly this company was and what exactly the purpose of the call was regarding. Again the person stated that she was not able to do so unless I verified my personal information. I explained to the person that as far as I was concerned this could be a scam due to her lack of providing me the nature of the call, and more information regarding the company especially when this company was calling me at my place of employment with vague responses. The person yet again told me that she was not able to provide me any additional information without me first verifying my social security number and date of birth. My last statement to this person was that if in fact this was a personal business matter involving myself, that they needed to contact me on my personal cell number and not at my work number. The person asked me to verify my cell number to which my response was that if this was in fact anything dealing with me personally, and with them already utilizing my work number that they should obviously have my personal cell number. The person then stated that she would have my work number removed from their system. I've also attempted to visit the website that the robo call provided, however when utilizing the " account number '' provided by the robo call, the system is still asking that my information be verified without any indication what this is in regards to. For this reason I believe that this company is acting under false pretenses and could possibly be a scam to gain information from consumers. I have XXXX both telephone numbers, neither of which show to belong to a company called Direct Recovery Services LLC. I have however discovered others who have complaints about this robo caller, but again nothing to show evidence that this is a legitimate business.
07/09/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 76108	Web
On Monday, XX/XX/XXXX, someone named XXXX XXXX called my parents ' landline and said he got " failure to respond '' papers. He didn't describe who he was or what this was regarding. He told me to call XXXX. A XXXX search said this number is to " XXXX XXXX XXXX. '' However, the website he directed me to was for " Direct Recovery Services. '' He called from the number XXXX. Multiple websites say this is a scam phone number. On Wednesday XX/XX/XXXX, XXXX XXXX called my parents ' landline again leaving a similar message to Monday 's. He once again didn't identify who he was with or what this was specifically regarding. He called from the same number as Monday, XX/XX/XXXX, but gave a different number to call back. It started with XXXX but I accidentally erased the number before writing all of it down. On Friday, XX/XX/XXXX, a phone call went to my parent 's landline. This message didn't give a name, who they were with, or what this was regarding. What it did say was that XXXX requested to have a hold put on my account, and that hold has expired. I have no idea what they're talking about, and I in absolutely no way whatsoever put a " hold '' on any accounts. This call came from XXXX. Many sites say this number is a scam and/or zombie debt collector scam. This message told me to call back at XXXX. A quick XXXX search pulls this number up with random results, including one being a general tech support line. On Monday, XX/XX/XXXX, at XXXX XXXX XXXX called my parents ' landline again. This time he said he had " authorization '' to give me a final call and that based on my " public record '' I'm not " this kind of person '' and should call him. I don't know what he thinks he's implying here, but it made me feel stalked and extremely threatened, and I refuse to engage with that. He gave me yet another different phone number to call back. This time the number was XXXX, and most XXXX search results pull up IRS scams. However, one PR site lists this as the company contact number for the XXXX XXXX On Wednesday, XX/XX/XXXX at XXXX, I received a call to my cell phone and my parents got a phone call on their landline. This recording didn't say who they were, who they were with, and only that they were " given special final authorization '' to allow me to resolve the matter by paying 60 % of whatever unnamed debt they've yet to outline. This message told me to call back XXXX. That XXXX search didn't reveal much of note. Though all of the messages told me to go to " Direct Recovery Services '' website, this is the only call that comes from a number linked to Direct Recovery Services.
01/18/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 44691	Web
On XX/XX/2019, I received a call from XXXX on my cell phone. There was a " robo-call '' message on my voice mail stating that the call was looking for XXXX XXXX, who is my brother. I did not retrieve the message until XX/XX/19. I called the number back on XX/XX/19 for the sole purpose of telling them that I have nothing to do with any debt for XXXX XXXX, and to remove my phone number from their system, and to not make any further calls to me. The first call was placed at XXXX eastern, and was answered by a gentleman who did not, and would not provide his name, nor would he provide the name of the company he was calling from. When he answered my call, he requested my name, and I told him I would not provide my name, that he was looking for someone for whom I have no responsibility for his debt. He asked me to tell him how to get in contact with XXXX XXXX, and I told him that was not my problem. He responded by telling me that they would keep calling until I responded. I again asked for his name and the name of his company, which again, he would not provide. The entire conversation, he was talking over me, so I don't know that he heard anything I had to say, since he wasn't listening. Finally he said " have a blessed day '' twice and hung up on me. I called for the second time at XXXX XXXX on XX/XX/19, this time I reached a woman I don't recall her giving me her name, but she did tell me the name of the company wad XXXX. I asked her what XXXX stands for, and she would not tell me, and hung up on me. I called for the third time at XXXX on XX/XX/19, and immediately asked for a supervisor. I was transferred to a gentleman who told me his name is XXXX XXXX. He confirmed the name of the company is actually DRS, and that it stood for Direct Recovery Services. I advised him that this was my third call to the company, and that I am calling to advise that I have nothing to do with XXXX 's debt, and I wanted my phone number removed from their system, and I did not want any further phone calls from their company. He assured me that the number was already removed. I went through the entire thing again, asking him to confirm that my number was removed. He confirmed that it was. Unfortunately, I have had similar issues with accounts that belong to my brother from other agencies, and it takes multiple contacts to actually get my phone number removed. I am filing this complaint because of their inappropriate tactics, they need to respond appropriately when they are called, not talk over callers and refuse to give their names and the name of their company.
11/17/2020	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	TN 37128	Web
Originally the loan was for XXXX, but it was removed due to a class action lawsuit. The fraudulent loans were reportedly issued by one bank, XXXX XXXX XXXX XXXX XXXX, and three companies owned by XXXX XXXX XXXX XXXX : XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX. XXXX XXXX XXXX and XXXX XXXX XXXX allegedly provided services to the XXXX XXXX XXXX XXXX and the XXXX companies. Several other companies, referred to as XXXX, acted as investors for the loan scheme. All of the involved companies have denied wrongdoing and maintain that their installment loans and cash advances on lines of credit were all legal under tribal laws. However, the defendants have agreed to establish a settlement that will resolve the claims against them. Consumers are eligible for the settlement if they obtained any of the following : Loan ( s ) from XXXX XXXX before XX/XX/XXXX ; Loan ( s ) from XXXX XXXX XXXX ; XXXX XXXX ( s ) on a line of credit from XXXX before XX/XX/XXXX ; or XXXX XXXX ( s ) from XXXX XXXX XXXX XXXX in Pennsylvania. The settlement will provide loan forgiveness for all covered loans. Class Members may also be eligible for a cash payment under the settlement. My loan was in year XXXX and qualified as one of the loans to be forgiven. The creditors removed the loan from my file, and I thought that was the end of it. But a collection company called. Direct Recovery Services ph : XXXX, XXXX has been calling both my phone numbers many time 's, saying I owe {$1200.00} which is false. I told them this loan was removed due to the information above and I requested XXXX from ( DRS ) to stop all contact with me. They still continue to call multiple times a day and night. Recieved call on XX/XX/XXXX at XXXX XXXX, XXXX XXXX, XXXX XX/XX/XXXX at XXXX, XXXX. I also have a recorded conversation from DRS, and informed them I was recording. I told them about the lawsuit, and my loan was forgiven under the lawsuit, and removed from my credit report since XXXX, they now are trying to force me to pay a loan I don't owe, and refuse to stop contacting me even after I told them multiple times. Their website is https : //www.directrecoveryservices.com
07/14/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	KS 676XX	Web
With reference to the letters dated XX/XX/XXXX2021 ; XXXX XXXX, 2021 ; XX/XX/XXXX2021, all delivered by recorded mail. In those letters I asked you to provide the following reasonably requested specific items : 1. Proof of Claim that the alleged liability has been created in the form of an original contract. 2. Proof of Claim that the alleged liability exists in the form of a verified true bill signed by your client and charged to XXXX XXXX pursuant to the The Bills of Exchange Act 1908, Section 23. 3. Proof of Claim that DIRECT RECOVERY SERVICES , LLC has the legal right and lawful authority to attempt to enforce collection of the alleged liability in the form of Proof of Agency. I hereby serve Notice that failure to provide Proof of Claim by DIRECT RECOVERY SERVICES , LLC has created a permanent and irrevocable Estoppel by Acquiescence, forevermore barring DIRECT RECOVERY SERVICES , LLC from bringing any and all claims, legal actions, orders, demands, lawsuits, costs, fees, levies, penalties, damages, interests, liens and expenses whatsoever, against XXXX XXXX. It is important that you acknowledge and understand that this is not a letter but a legal notice, which is a consequential specie of correspondence. I hereby declare that the law of agent and principal shall apply and that service upon one is service upon another. Furthermore, your failure to provide Proof of Claim in the form of the above reasonably requested specific items comprises the tacit procuration of DIRECT RECOVERY SERVICES , LLC agreement to the following lawfully binding terms and conditions : 1. That the alleged debt did not exist in the first place ; OR 2. It has already been paid in full ; AND 3. That any damages I may suffer, you will be held culpable ; 4. That any negative remarks made to a credit reference agency will be removed ; 5. You will no longer pursue this matter any further. 6. You have not proven any debt. If you sell the alleged liability, and/or appoint an agent to act on its/your behalf in this matter, you will have broken our lawfully binding agreement and you agree to pay the following fee schedule.
11/06/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 32958	Web	Servicemember
I have received SEVERAL harassing phone calls from Direct Recovery Services. They simultaneously call me, my employer and my ex-husband 's cell phone number, whom I have not been married to since 1993, and leave an intimidating recorded message stating they have checked my history and I do not seem like a dead beat, they only have a short amount of time to work with me on the debt, no information is given as to what the debt is, by whom or the amount. Just an account number and their web address. I XXXX their company information and found they have HUNDREDS of complaints that have been filed regarding fraudulent accounts, harassing consumers with threatening messages and when consumers call they are treated rudely and disrespected by the agents they speak with to verify the information. I requested their information on this supposed collection account in writing. They refused to give me the information and never mailed a letter indicating I owed a debt and have 30 days to dispute it. I went further and went to their website and entered the account number I was given in the recorded message. It took me to an collection with a company called XXXX, XXXX. I XXXX the business name which is in fact XXXX ( XXXX XXXX XXXX ). I do have an account with them and have had for several years so fearing I was a victim of fraud, I contacted XXXX and chatted with an agent explaining the collection account. He confirmed that I do not have any past due balances with XXXX nor do I owe anything on my account nor has fraud been committed on my account. I asked him about the collection company and he had no knowledge of the company. I emailed Direct Recovery Services again requesting written verification of the debt and also attached the chat conversation with the XXXX agent. This company will not respond. I went to the XXXX XXXX XXXX and filed a formal complaint, they responded with it was on the consumer to request verification of the debt. This company has violated every law in the FCRA. I don't think this is a legitimate collection company and they should be held accountable.
06/05/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	UT XXXXX	Web
Today I received 2 phone calls and a report of another call they made to my friend. The transcript of the phone message they left on my phone reads as follows : " The this is a confidential message for XXXX. If you are not XXXX you must hang up now. Hello. I am being asked to report back to you on your birthday, which is a concern. We had to put a hold on your matter at your request, and that is a good thing, but it has expired. So you must call XXXX. I will be available today until XXXX XXXX. XXXX. We do need to follow up or unfortunately, the matter will be taken out of our hands to pay online. Go to ww.w direct Recovery Services and click on the pay now link. Your account number is [ ... ] '' Shortly after my friend forwarded me the above message, I called the number to find out who called me. The individual who answered the phone was very abrupt and would not tell me to whom the debt is owed or how much. Instead they asked me for my SSN and DoB. I told them I would never give that information to anyone over the phone. I asked that I be removed from their calling list and that they cease and desist contact effective immediately. They responded saying, " You have a right to pay your debt .... '' I couldn't stand their yelling into my ear, so, I just hung up when I noticed that they weren't going to leave me alone. I followed up that conversation with the following email : " I just spoke with one of your staff asking me to give my SSN and DOB over the phone. 1. Send your proof of the debt you say I owe to P. O. Box [ ... ] 2. CEASE and Desist all phone call to me or any persons known to me effectively immediately. You called me three times today already and you say I have a " right to pay the bills. '' It's only scammers who have asked me for my SSN over the phone. I don't understand why anyone would yell at me for asking for a verification of their debt and providing them with a mode of contact I prefer. Their aggression is deeply troubling and I see that I am not the only one whom they've preferred explosive language -https : XXXX
08/03/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 95051	Web
I have been contacted by XXXX XXXX Direct Recovery Associates , Inc. XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, CA XXXX XXXX ( XXXX ) XXXX Tel ( XXXX ) XXXX Fax on XXXX XX/XX/XXXX, where they demanded unreasonable amount of debt from be for {$23000.00}. I clearly asked them to dispute since I did not owe this amount to them and I was in a conversation with them, asked them questions and just in between, they did not answer any of my questions and sent me an email saying that either I pay or they report me to credit reporting agencies. 'Attached are the invoices and the first contract/agreement you signed and notarized. It comes with a {$10000.00} promissory note that is called upon if you failed to complete XXXX billing hours with our client for the job that they found for you. The second attached agreement was the one you signed when our client found you a project. Our client 's client wanted you on their W2, so you were to pay our client $ XXXX for the time you were on that project. As you know, you initially paid our client for a while, but then stopped. ' The above is the clarification they sent me. But, I was fired without given a notice from their client XXXX XXXX when I questioned them about the fake interviews and fake XXXX visas they provide to their customers in the promise of job and contracting them like a bonded labor. Now, they have reported me to the credit agency where my credit score has been blemished for 7 years. I do not understand the questions I asked for their wrong doings, followed by firing me and then reporting me to the credit agency. XXXX XXXX ( the other party ) asked me to XXXX the money with no properreceipt, so that they can evade the taxes. These invoices are created on a word document and just forwardedto me to send them unaccounted money. I'd appreciate if you could help me with this, I can provide you more details. I also have voice recordings where they forge and impersonate the candidate to get them a job and bond them to ask the money like this case.
08/28/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	KS 66062	Web
On XX/XX/XXXX, I received a pre-recorded phone call on my cellular v-mail for my ex-husband. The company stated they represented Direct Recovery Services. I have saved the message for my ex-husband in case he needs to hire an attorney. The call came from XXXX. It stated he has until XXXX on Friday to call back to make arrangements or they will proceed with further action. They even left his account number on my v-mail and referred to their website for payment, www.directrecoveryservices.com. XXXX and I have been divorced for 19 years. This company previously called my home phone number about two months ago. At the time I told them we were no longer married, had not been since XX/XX/XXXX, and to cease placing calls to my phone numbers. I also provided them with XXXX 's cell phone number which works and who he works for if they want to place a call there. They have absolutely no reason to continue to call any of my numbers to reach him. Furthermore, I worked in collections and was a XXXX XXXX earlier in my career ( XX/XX/XXXXs ), so I am fully aware of collection laws, such as the Fair Debt Collection Act. What this company is doing is nothing more than harassment. I have asked them to stop calling my numbers, they know we are no longer married, yet they continue to call anyhow. I am assuming they believe humiliating XXXX will get him to pay his debts. It won't. There is a right way and a wrong way to go about collecting on a debt. This company completely crossed the line and needs to be held accountable. I called the number back and a person named XXXX XXXX answered. He claimed to be an account manager. When I told him about the repeated phone calls, and before I had the chance to give him the account number or my ex-husband 's name, he told me he removed my name and phone number from the database and hung up on me. I am also filing reports also with the KS state attorney 's general and the XXXX. I have alerted XXXX to the problem and he will be filing as well.
01/15/2020	No	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	NY 140XX	Web
I received 3 voicemails today from this company on 2 different numbers that are listed to me. They were the same exact automated messages from phone numbers : XXXX and XXXX. I called the number back and it went to a Direct Recovery Services. Upon reaching a representative, they used several misleading statements that mislead me to believe that there are further consequences for not paying a credit card bill. The representative mentioned several times that she wanted to help me get into a " voluntary '' payment arrangement, which indicates the possibility of involuntary action in which this agency has no authority in doing so. The phone calls were automated calls to a cell phone without permission. The collector pushed for a payment today by using the word required when there is no requirement for me to get into an arrangement. The collector demanded a payment today, which overshadows the validation period of them sending me a letter and allowing me the opportunity to dispute the debt before demanding a payment today, and they verified my address so I know they have the correct address to send the paperwork to. President Trump has recently signed into law, the TRACED law in order to prevent these types of automated, misleading, and aggressive collection tactics and is increasing the amount of possible damages per phone call from {$1000.00} per call to {$10000.00} per call. After I already spoke to a representative, later on I received another call from a different number with the same voicemail that I already returned the call earlier that same day. Even when I do call them back, they still call repeatedly. I had more questions for the representative but she hung up on me once she figured out I wasn't believing her lies and threats and making payment today. Once there was no money, she hung up on me without even giving me the chance to finish my sentence. These collection tactics are some of the most aggressive and misleading that I've ever experienced.
05/03/2017	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	CA 935XX	Web
Voice mail on XX/XX/2017 about XXXX am got a cell voice mail from XXXX XXXX saying the federal state law for XXXX XXXX confidential if this is not the intended person to please hang up, so them the voice mail went on to say that XXXX XXXX has the authorization to collect for creditor and has not heard from me, and if I dont want this to go into a greater problem that it will affect my society security number I need to call this number XXXX they are in a position to try to rescind this matter or have my attorney call,? they will public my society security to damaged me. Later about XXXX I call back spoke to XXXX XXXX said that I owe about {$640.00} and if I can pay this, I told her no she then said she can discount XXXX I still said no I can only pay XXXX per month XXXX said I can pay with debt card but I will have to set up, so I said I will call back XX/XX/2017 so I did call back about XXXX am at that time I asked her for the company name and address and the business license this is the fair debt collection rights when I asked for this information Mrs. XXXX XXXX said that she could not provide the business license she gave me the company name Direct Recovery Services , No physical Address Only A Box # I asked if her company had a license to do business in the state of California she said yes, BUT I dont know that. The bottom line is that Mrs. XXXX did NOT offer me a Validation Notice so that I can confirm the Legitimate debt from this collector or that I Can dispute the amount she also said that they sent me letter on XX/XX/2017 to my address which I have never received, I asked for a fax copy she said only E-mail I told her I have no E-mail. I feel that this agency is taking advantage of consumers that dont understand the debt collection practice laws,
03/21/2021	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	DE 19808	Web
I am having an ongoing harassment issue with XXXX XXXX XXXX doing business as DRS. they have repeatedly called family, friends, relatives, ex employers and current employers. Every number they have in their database they have called. i spoke with them, a woman who gave her name as : XXXX XXXX and a man who gave his name as simply " XXXX XXXX '' who refused to give me a first name. I asked them not to call my family or my employers, they told me they had the right to do so and would continue to do so. They have left messages in detail on answering machines and have caused me problems with family complaining about it to me. My ex supervisor called me to play the messages, which are insulting and humiliating. Worse of all i have no idea what they are collecting on. i have disputed information with them and the disputes go nowhere. When I call i am told they will continue to call because they have the right to do it and if I want to make the calls stop I have to pay them. This has gone on even after I called them on a recorded line on 3 occasions and asked them to stop harassing me and my family members,. I asked them not to call my job and definitely not to leave messages on any machines. All to no avail. XXXX has even called people in other states. Totally disheartening. I am looking into legal recourse, because not only will they not copy me on information in dispute now they are disregarding my numerous requests to have my privacy respected. my employment respected. I am asking this agency for oversight to this matter and nothing more. i am in need of assistance and have absolutely no confidence that this company will do the right thing. They have already shown me enough with their rude employees and worst practices to continue to navigate this problem on my own without outside assistance. Thank you kindly.
11/15/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84005	Web
No one at Direct Recovery Services wants to talk to me. Attached is a screenshot from this morning showing my attempts to reach them at the number they provided : ( XXXX ) XXXX. I even tried the number on the XXXX XXXX website : ( XXXX ) XXXX but that goes to a VM that is full and can not accept any messages. After speaking with multiple DRS representatives today, XX/XX/XXXX, they seem to have blocked my number and do not wish to speak to me to resolve this matter. According to DRS, I have medical bills in collections which I owe yet they have failed to validate the debt. I have not received any written validation letters from DRS as of today ( mail nor email ). My initial contact with DRS was XX/XX/XXXX. That same day, I received an email opt-in ( which is attached here ) but no debt validation letter. Since they were able to send the opt-in email, I know they have the correct email address and that their domain ( directrecovery.org ) does not go to junk/spam on my end. Today, a DRS representative claimed that a validation of debt letter was sent via mail, then she quickly changed her story and said no letters have been mailed but they sent the validation notice via email. She did not say the date or time that the email was sent and would not provide any info. She did not even offer to send it again. I checked spam folders and have yet to receive any written correspondence from DRS other than the attached email. The burden of proof is on DRS to show me, the courts, and the CFPB that they did, in fact, send me a validation of debt letter via email within 5 days according to FDCPA. Because they have failed to validate such debt in a timely matter and now they won't even speak with me to resolve anything, I believe Direct Recovery Services LLC has violated the Fair Debt Collection Practices Act.
06/08/2016	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 76522	Web	Servicemember
I received calls today from Direct Recovery Services, XXXX different numbers from XXXX different states all stating the same thing. " Up now. Again this is a final call for XXXX only. If you are not XXXX. You must hang up now. This is your final call. This is XXXX (? ) and your failure to respond has resulted in your file being audited. This call is to inform you that although your file was processed on Monday XXXX XXXX. Our client will allow us to resend this process if you call today. Again you have only today to rectify this matter. Please advise. You must call by XXXX today Wednesday XXXX XXXX at XXXX. Again we must hear from you or council immediately no later than XXXX today at XXXX. To be connected to a representative press XXXX now. This is a final urgent message. This matter is private and confidential. If this is not XXXX please hang up now. Again this is a final call for XXXX only. If you are not XXXX. You must hang up now. This is your final call. This is XXXX (? ) and your failure to respond has resulted in your file being! audited. This call is to inform you that although your file was processed on Monday XXXX XXXX. Our client will allow us to resend this process .... '' Message received on XXXX/XXXX/2016, XXXX ( XXXX ). Length XXXX seconds. This is a print out from my father 's voice mail which is the same that I received. I called this number back and was directed to a male who was very unprofessional. Raising their voice and saying things such as and I quote " If it were me I would get off the couch and pay the bill '' as if to imply that I am just being lazy. These practices are against the law. I have not received anything in writing. Only phone calls threatening legal action. I have requested written documents but have not ever been given anything.
02/12/2019	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	FL XXXXX	Web
A company identifying themselves as XXXX XXXX XXXX XXXX called my cell phone XXXX at XXXX XXXX XXXX XXXX. The automated dialer asked if I was XXXX XXXX to press one and I think it said disregard call if not, this is an illegal non-compliant TCPA call that was made to my cell phone. I pressed one to tell them its a wrong number. The male agent was immediately defensive about me asking for the company name as if he didn't want to give it, he stated he didn't call me that the automated dialer did, I advised that was a problem, he was speaking over me and very unprofessional, he refused to give me an address to send correspondence to and hung up on me. I called back and the same thing happen again with a male agent I think the same one, again refused to give me an address for correspondence, I was online and asked if he was associated with the MN location and he said no XXXX, GA and was extremely unprofessional, said he didn't have anyone in their Compliance or Legal department and hung up on me again. They acted so deceptive and unprofessional that I felt an obligation to report them. I was going to mail them correspondence to not contact me anymore just in case verbal wasn't enough but instead ended up wasting time while I'm working to get an address from someone who called my cell phone for the wrong person. This company is clearly not living up to what they say on their website and I quote " We practice our PhD, or " Preserving Human Dignity, '' philosophy when talking to clients ... we will collect money while maintaining mutual respect. '' On the third call I reached a Mrs. XXXX who accidentally hung up on me, I called right back and she answered and gave me all of the requested address information. XXXX XXXX XXXX XXXX XXXX, MN XXXX.
04/16/2018	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 33619	Web
This company left a voicemail on my phone, my Mom 's phone, my Grandmother 's phone, and my Sister 's phone ... It's the same voicemail. I got a call from this XXXX number today, XXXX The message is automated and does not state who they are or that they are " attempting to collect a debt. '' They call repeatedly from other phone numbers, XXXX XXXX and when you call back it goes to the voicemail of XXXX XXXX. WHO IS XXXX XXXX? This is a confidential message for if you are not you must hang up now. Hello, this is XXXX ( I can't make out the last name ) and your account has been audited internally and you do need to call our office before scheduled advancement of your account. This will be the final call the phone number is XXXX we do have authorization to offer the following below blanket settlement on your balance of XXXX a 40 % settlement of XXXX a 60 % settlement in 3 payments a 80 % settlement in 12 payments of XXXX. Settlements must be setup within the next two days please call XXXX again it is important to put a hold on your file today thank you to pay online go to XXXX and click on the login you will need your account number and zip code your account number is XXXX and your zip code is XXXX. Have never received anything in writing and they are leaving these voicemails with my personal information on other 's phones. The first call I received was XX/XX/XXXX from XXXX and I have not received any written information about this supposed " debt. '' Direct Recovery Services is the supposed name of this company. When you log into that website, it asks you for the account number and zip code and then provides my name and last four of my ssn, so anyone could login and get my personal information.
07/16/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85207	Web
My mom received a phone call from a debt collector last month in XXXX. They stated they were looking for me, trying to collect a debt that they state I owe, the amount of the debt, company they say I owe, and so on. They told her that if I didn't call them then they would take it a step further and would sue me. " She didn't want that to happen did she? '' is what was said. According to online records the company shows that they are permanently closed. I also tried to call back and no one answered. Fast forward to today ( XX/XX/2021 ) and I receive a pre-recorded phone call regarding a debt. The message states they have been trying to reach me in regards to an arrangement with their client. No one again answered when I called back. I haven't received any correspondence from this company, nothing is on my credit report regarding a collections account, and I have never had a company contact my family. I don't even know what it is in regards to. My mom didn't even know how they got her information or why they were calling her. I haven't changed my cell phone number in over 15 years and haven't moved in 4 years. This company is calling my family and giving them all of this information for a debt I know nothing about. I am not a minor so it's not even legal. I contacted them again today by email and asked that they only contact me by writing, but I am at a loss for what to do. They have a class action lawsuit against them, horrible reviews on the XXXX, and most reviews say they are scammers. I am looking for the harassing phone calls to stop but I don't know what to do. The company states they are Direct Recovery Services and XXXX XXXX called me today. A lady called my mom but she didn't write down her name.
09/17/2020	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	NJ 08755	Web
XXXX A few times and left voicemails and I deleted them knowing I dont owe anyone money. XX/XX/XXXX they left another voicemail with a website that you cant even open which I XXXX with an account number they also called a member in my household their cell number which I have no clue how they would even get that number it has nothing to do with me. I want ugly this was right after I did my census I truly hope that is not the case. A few times and left voicemails and I deleted them knowing I dont owe anyone money. XX/XX/XXXX they left another voicemail with a website that you cant even open which I XXXX with an account number they also called a member in my household on their cell number which I have no clue how they would even get that number it has nothing to do with me. Ironically this was right after I did my census. I truly hope that is not the case case. When I found out they called someone in my household on their cell not knowing how on earth they couldve got that number so I contacted them immediately and they would not give me any information a woman answered who sounded very unprofessional when I wanted information as to what it was in reference to she wanted personal information first to verify myself when I asked her why she called somebody else on their cell phone and how they got that number, she hung up on me its a recorded line so if someone gets access to that that can be proved. The phone number listed did not match the phone number for the company website.Im on my XXXX once a week I have no collections I never received a collection notice letter Im very confused to all of this and its very unsettling. Im in hopes protecting myself as a citizen will help me I have that right.
05/09/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	HI 96734	Web
A company by the name of DRS has been texting and calling my mother and my sister on their own personal phones, and have also called my employer and I am not allowed phone calls at my job. The text they send my mother and sister is : Important Private Notice. XXXX XXXX call XXXX or XXXX XXXX XXXX XXXX XXXX : XXXX & XXXX. When they call and my sister & mother answer and clearly tell them that the number theyre calling is not mine and has NEVER been my number they quickly hang up and call back the next day. The most recent date of contact for my mother and sister was today XX/XX/2019 and the first date of contact was in XX/XX/2019. I called them personally back in XX/XX/2019 and told them to stop calling me at my job as I was not allowed to receive phone calls. They did eventually stop so I believe. But now theyve moved onto contacting and harassing my family members. They said threading things like they were going to send police officers to their house to arrest them for not telling me them my exact where about so they could have me arrested. And my neighbor said she saw what looked like oddly dressed police officers at my door and when I called the local and state police department they have no record of anything and swore to me no officers were ever sent out to my house, not that day not EVER. So now Im extremely concerned for the safety of myself and my family members most of whom live thousands of miles away from me. I dont even know who this company is claiming to be collecting for and they call from a VOIP number so there is no way of betting any information on them. I have 2 recorded phone numbers that they call from, which I was able to reach them on by calling one of them back.
05/14/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	SC 29715	Web
They have called at least 6 times from various numbers in XXXX, MN but generally leave the same VM and number to call back. Voice mails are as follows : " Our client has recently give us the responsibility of reaching out to you on your obligation this is an important message from direct recovery services this is a call from a debt collector so please call us back at XXXX it is now Friday, XXXX of XXXX and we're open until XXXX XXXX this evening. Again, this matter is important so please contact me, XXXX XXXX, directly at XXXX. WE do have multiple resolutions that are possible. Do allow me to see if we can resolve the issue. '' ( called from XXXX XX/XX/XXXX @ XXXX ) " This is a confidential message for XXXX XXXX if you are not XXXX XXXX you must hang up now hello this is XXXX XXXX i'm calling to let you know we have a new options available on your matter please understand this is important in fact it's very important but you must respond if you'd like to resolve this today Thursday XX/XX/XXXX and I'll be here in the office until XXXX EST the phone number I can be reached at is XXXX our options are as follows on your balance of {$370.00} a 50 % settlement of {$180.00} a 55 % settlement and three payment to 65 % settlement ant 12 payments of {$20.00} settlements must be set up within the next two days call XXXX we are willing to work with you however we are also obligated to report back to our client. '' ( XXXX XX/XX/XXXX @ XXXX ) There are other voice mails as well : XXXX XX/XX/XXXX @ XXXX XXXX XX/XX/XXXX @ XXXX XXXX XX/XX/XXXX @ XXXX XXXX XXXX XX/XX/XXXX @ XXXX XXXX XXXX XX/XX/XXXX @ XXXX XXXX they ask you to go to direct recovery services, which is a spam site of direct recovery
10/08/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 32301	Web
I received a call from this business this evening from a Georgia number. I am assuming that this number is spoofed since they asked me to callback a completely different number. I was at work so I did not immediately answer. I later received a call from my mother who explained to me that they left a voicemail with an account number while informing her that this was a debt collection call. They left the same exact recording that I received which included an account number and the fact that this was a debt collection call. I called the phone number on the voicemail and spoke to a representative that was very rude and unapologetic. She said that she has just received my account but when I asked why they had called my mother they said that they had been trying to call me for a year. My complaint is that they not only are using harassing methods of contact, they are not giving me any opportunity to call back without first calling my family. As the operator said, they " just got my account '' so there was no reason to contact other phone numbers. Additionally, they are illegally leaving account information on my family 's voicemails. The company also threatened that the will no longer use " voluntary '' means of communication. I am not sure what that means but it is also illegal. Finally, when I advised that they no longer had permission to contact my family, the representative ( Mrs. XXXX ) advised that they have every right to continue contact with my family. Since they have already reached me, this is incorrect and illegal. Since the debt collector continued to talk over me I disconnected the phone call. I am attaching the voicemail that was left on my and my mother 's voicemail.
08/16/2017	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	CA 92647	Web
I received a robocall from phone number ( XXXX ) XXXX looking for " XXXX '' and said to call ( XXXX ) XXXX to " find a voluntary resolution since the client has given authorization to rescind the process ''. The message went on to say " settlement options go down to 75 % you may pay online at www.directrecoveryservices.com ''. I called the original number and an XXXX XXXX asked for my name and claimed I took a pay day loan from a company I never heard of ( XXXX XXXX XXXX ) back in 2013 and asked what my intentions are. I told them to send me the information to my mailing address per the Fair Debt Collections Practices Act as I do not recall such loan. XXXX XXXX said " You 're was stalling '' and said they could send it to my email. I said the law states within 5 days of today 's date verification of the debt should be mailed at my home address. XXXX XXXX got flustered, apparently unaware of the law. She then stated " You 're stalling, it 's on your credit report '' several times and said " we have had your account in our office for a long time '' and hung up on me. I called back and then a XXXX XXXX answered and tried to verify my personal information. I told her repeatedly that I do not give my information to people I do n't know. XXXX XXXX claims she needs to verify my personal information per California law. I said I 'm recording this conversation and said that it 's funny, they 're not following Federal law. I notified her I would be reporting them and not to call me back or I will report them further to the FBI. I 've attached a picture of my voicemail proving they called and I also have the recorded conversation.
08/18/2017	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CO 80920	Web
I was called today several times from XXXX and they said they were looking for XXXX XXXX, I said that I was he, then the guy threw out a birth date and expected me to verify it. I had no idea who it was but when I said, what can I do for you, he said no it 's what I can do for you. You owe XXXX money! I said excuse me, I do not owe them money and he said yes I did and that I needed to pay it. I said no. But then he said I have been collecting debt from deadbeats like you since 1999 and you need to pay your obligation. I do not have any. I asked him to stop calling me as he was calling my private cell and he refused to do so. Then when I asked him to send me a signed contract he basically refused and said I will send you something. Something by law is not a signed contract. I do not owe his company DIRECT RECOVERY SERVICES anything. I do not have a signed contract with his company and I will not continue to be harassed by them. When I said you need to stop calling me he said put it in writing. Yeah okay, here it is, in writing an official compliant with the CFPB demanding that you cease and desist with all communication since you have violated the FDCPA by calling me when I asked you not to. I do not want anymore calls from you. I do not want any emails from you. I do not owe you anything so stop harassing me like you did today. You are a 3rd party collection agency and I do not owe you anything. Just because you bought a debt does not mean that I am contractually obligated to pay you anything especially when I do not owe anything to you. STOP CALLING ME
04/19/2016	No	Debt collection Payday loan	Disclosure verification of debt Not disclosed as an attempt to collect	TX 78641	Web
A phone number was calling me so I called back. The first person I spoke with asked if they asked for when I called and I said yes and then was put on hold. After a couple of minutes of being on hold I hung up and called back. When I called back the gentleman who answered the phone asked me if I was " XXXX XXXX '' and I said yes. I then asked him what company this was that was calling me and he said, " Direct Recovery Services ''. He then told me XXXX XXXX has hired them to collect the debt for them. I informed him I do not pay anything unless I have it in writing. He stated they have mailed notice out and I informed him I have not received it. I asked him to mail XXXX out because I do not pay anything over the phone unless I have proof of debt. There is so many scammers out there plus they do n't even answer their phone by stating the company name. I have no idea if they are legit or not. He told me to get in touch with XXXX and they will direct me to them. I again told the gentleman I do not pay anything over the phone without documentation. Rudely he told me they have sent out notices. I again told him I have not received any notice. I then told him he is not to call any other phone number except for my number XXXX so he does n't have to harass anyone else to just call me. He stated he was not harassing anyone and he is not going to mail out anymore notices and there will be no settlement offer. I told him I do n't pay unless I have proof of debt and I hung up. The gentleman on the phone was rude.
09/09/2020	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	TN 372XX	Web
On XX/XX/2020, I was called from a spoofed number of XXXX and a voicemail was left that makes an implication of debt owed and that the call is an attempt to collect a debt. This called was also placed by an automated dialer for collection efforts which this company does not have consent to contact my phone number using automated dialing technology ( violation of TCPA ). This call was made to my phone number XXXX as well as my mothers cell phone number XXXX ( who is in no way attached to the claim and was located via skip tracing. The same voicemail was left on my mothers voicemail indicating a need for her to contact me and have me contact this office, again a violation of TCPA and now FDCPA. I contacted the office back and spoke with a representative who asked what my intentions with the debt were. When I advised I would like to review the matter further and may ultimately request to have the debt verified, he replied " So you aren't going to pay your debt '' laughed and hung up. I called back and spoke with another agent who advised me they were a 3rd party collector, calling on behalf of another client. I again asked for additional information so that I could further review the debt and decide if I should request a validation of debt. He advised he would email me a letter and notate the file. At no time did this company ethically or legally follow the collections laws established by FDCPA and also violated the TCPA in regards to automated calling efforts.
02/28/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	OH 430XX	Web
On XX/XX/2019 I received a call from a distant relative stating that they had received a call asking if they knew me and if so to have me call a provided phone number. I was provided the number and I did call. 'XXXX ' answered " Hello '' with virtually no introduction or phone system making it sound legit. He stated " I'm happy you called back so quickly '' with a clearly smug tone. I asked what company he is with and was informed " Direct Recovery Services ''. A company I have NEVER heard of or had any communication ( written or verbal ) with. He then asked me to verify the last four of my SS # which I refused given current Identify Theft statistics. After I refused and asked what this is about he said " If you won't verify then I'll just continue my investigation '' then stated " Good luck ''. I took this as a very threatening conversation and I am very nervous about what he may do next. I don't know anything about this alleged company and the debt ( whatever it is ) may very well be valid however the threatening tone of the conversation and the fact that they contact my distant relative who I have and would NEVER list as a reference or guarantor has me greatly concerned and now I have a " Looking over my shoulder '' feeling. I submitted a complaint to XXXX but I also wanted to try here, too. I am strongly considering a Police Report however with me being XXXX XXXX and dealing with all my Dr . Appointments I am not wanting to have to do that.
04/17/2018	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 32837	Web
XX/XX/18 - This company ( Direct Recovery Services ) has my email, personal address, work number, and home phone number yet contacted a friend I haven't seen in 6 years at a number I did not reference for this loan. The loan in question was a payday loan of which the number that was called was never referenced on the loan application. The representative ( a XXXX XXXX ) called the friend and left a message on his voicemail with regards to my name, his company and the fact I had money owed, the amount, and why the payment didn't go through. The rep never clarified he was contacting my number but left the message anyway, of which is a violation of federal law. I received a text message from my friend with the subsequent voicemail left by XXXX XXXX from Direct Recovery Services. His message stated " I am trying to reach XXXX XXXX ( this is not a clarification nor did he confirm who he was talking to ). This is XXXX XXXX from Direct Recovery Services. I am calling about the payment arrangement of $ XXXX which didn't go through. I need a phone call at XXXX as soon as you get this message '' I have no problem paying the debt ( payments have gone through fine, this one in question did not and is being rectified ). I called XXXX XXXX back at which time I was berated about paying debts and " this wouldn't happen in the first place '', which I took as his breaking the law and contacting a friend or relative to discuss a debt.
09/16/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	TX 75219	Web
XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, MN XXXX Account # XXXX XXXX : XXXX, XXXX {$19.00} Dear XXXX, This letter is to inform you that I am disputing this debt listed above. I also want to inform you guys to cease calling me. This debt was not mines at all and I dont know anything about it. I have filed a complaint with the Attorney General of Texas and will file a complaint with the FTC. In my opinion, you have failed to validate this debt. I must remind you that I originally disputed this debt within the 30-day dispute period outlined in the FDCPA and that I am now also responding in a timely manner to your attempt to validate this debt. Because I still consider this debt as " still in dispute '' I do not expect to hear from you again except to provide information or documentation to clear up my reasons for disputing this debt. If this debt is reported on my credit report after I have disputed this debt. I will contact my attorney to file a civil lawsuit against your company. I already advised you in my previous letter that I am fully aware of my rights under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act and that I will not hesitate to take all legal steps necessary to protect myself. Be advised that I am keeping accurate records of all correspondence including tape recording all phone calls. Thank you, XXXX XXXX XXXX.
07/08/2021	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	DE 19973	Web
My wife and father received calls From Direct Recovery Services regarding a supposed debt owed for XXXX XXXX and left messages on my wife 's, fathers and father in laws voicemails regarding my personal information, supposed debt owed to XXXX and threating to take further action if I failed to call them back. I never gave permission for them to call any of my family members as the date given for this supposed debt was prior to my current marriage. I have told this company on prior calls to remove all contact information for anyone other then myself and have asked for all documentation they have supporting this supposed debt to be mailed to me and it has not so again after todays voicemails left I called spoke to a XXXX XXXX and informed her of the violation as well as requesting the documents again, she informed me she would mail the information and remove all other call numbers. At this point with the multiple violations against my privacy and rights i fully expect this collection agency fined and held accountable and for them to absorb any and all supposed debts they continue to violate the law and calling me for. I am in possession of all mentioned voicemails left. I HAVE REQUESTED FOR NO MORE CALLS AND ONLY TO BE COMMUNICATED WITH VIA MAIL AND EXPECT THAT TO BE HONORED. IF the above is not honored I will pursue further actions under my rights from the FCRA and FDCPA
07/13/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	OR XXXXX	Web
" XXXX XXXX who claims to work for Direct Recovery Services '' has launched a campaign of repeatedly harassing/threatening me about a " Debt '' that is likely not legitimate, NOR MINE!!. The other reason that I'm filing this complaint has to do with the fact that I'M NOT THE PERSON WHO THEY CLAIM OWES THEM!! This is is in direct violation of UDAAP & FDCPA & I'm on the national do not call registry & " Tim Bell '' knows this, they're claiming my little brother is the debtor they're targeting. They have been told by me at least 3 times & after I got angry because they keep calling me at work, they promised to call me all the time until I convince my brother to pay them!!! Another reason for this complaint is because before they knew if they were even contacting the right person, they were leaving very detailed voice-mails with my brother 's personal information!!! I'm BEYOND ANGRY & WANT SOME RETRIBUTION!! Regardless of a debt, you harass the wrong person, you gave out identifying information about your intended recipient to a 3rd party you don't know, you have been notified by me that I'm NOT your debtor, & you made threats to escalate your deceptive practices. You have broken many laws & I want you fired or at least fined & reprimanded, you forget easily that there's REAL PEOPLE on the other end of the phone!! My job is very important, yours ... .... Not so much,
04/28/2022	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MO 63123	Web
Been getting Robocalls and maybe a legitimate human, not sure, from the company Direct Recovery Services. Ive looked it up online and MANY other people have had similar experiences like I have. First call I got, that I know of, is on XX/XX/22. It was a robocall saying it was a private message for me mentioned they had an account on me and did not go into detail. No threatening words, yet the voice changes a lot hinting use of a voice alternative software. They simply mentioned to pay my account Unknown balance, no information given to their website : http : //www.directrecoveryservices.com/ The account number I was given does not work in anyway, and immediately asks for personal information like my SSN. Second call : XX/XX/22 This robocall was NOT sent to me, but instead to one of my family members. I do not know how they got personal phone numbers, but the voicemail was sent over to me by my family member in question. This robocall started off the same This is a private message for MY NAME, if you are not MY NAME, please hang up yet very XXXX voiced. This voicemail was more threatening then the last, saying in a deep autogenerated tone that they spent too much time and service to reach me, and its in my very best interest to call them or legal action will be delivered. Again, Im not giving them any information Im just tired of getting calls from them.
01/13/2016	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	CA 95818	Web
Direct Recovery Services has contacted not only me, but the owner of my home. A recorded message states that XXXX XXXX, and " the client they are representing is going to move forward with their complaint but I still have time to rescind the process ... '' the recording goes on with a number to call, XXXX. The recording never states who is calling, what it 's regarding, if they are trying to collect a debt or not..I did some research and found that Direct Recovery Services also has an address and phone number in NY ; Direct Recovery Services , XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX NY XXXX. There are also two websites, www.directrecoveryservices.com and www.directrecoveryservices.org. Both sites are made with a " XXXX '' account which anyone can create if they want a URL. I am very suspicious of this bottom feeder collection agency ... And furthermore, I do not owe a debt. If you review the websites, you can see that this is not a legitimate organization. They have even copied the logos of the XXXX, XXXX and CFPB, to appear accredited and legitimate. ( You 'll find this on the directrecovery.com site ; the .org site says " member XXXX '' If they were part of the XXXX I would have easily found them on this site, but did not. I also checked XXXX, they are not listed. I am quite certain they are not accredited by the CFPB either.
09/03/2020	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	CT 06605	Web
My name is XXXX XXXX. Yesterday I received a phone call and voicemail message by someone who self-identified as " XXXX XXXX '' saying that he was calling to enforce federal law against me but did not identify what kind of matter was at issue or what agency or organization he was calling from. The same call was made to my brother 's telephone line about me. When my attorney and I called back the number ( XXXX ), the person who picked up identified himself as " XXXX XXXX 's manager '' but refused to explain what the matter was at issue, did not identify himself at any point as a debt collector, or provide any information about what organization he represented with my attorney present, providing only a fax number to have my attorney show power of attorney, at XXXX XXXX XXXX XXXX. From an online search, that fax number is associated with a firm named " Direct Recovery Services , LLC, '' with the following contact information : XXXX XXXX XXXX XXXX 1, XXXX XXXX, MN XXXX http : //www.directrecoveryservices.com/ ( XXXX ) XXXX To my knowledge, I do not owe any consumer debts. While I ordinarily would not file a complaint for a fraudulent scam to collect a nonexistent debt, I wanted to file this complaint officially because they misrepresented themselves to be federal officers and this could pose a real threat to unwitting consumers.
10/22/2016	No	Debt collection Credit card	Communication tactics Frequent or repeated calls	FL 32780	Web
I have received numerous calls from this company and have submitted XXXX separate complaints prior to this one. On XXXX they called my brother, sister, wife, sister in law and nephew. They keep leaving recorded messages for me on my nephews voice mail. In the call to my sister on XX/XX/2016 they said they were calling from XXXX and said that I listed her as a contact person and that she does n't know but it may be a timing issue and that she needs her to verify some information and told my sister my address. My sister asked her to email her a copy where I put her down as a contact person. The woman said she 'll just put down that I falsified information. Firstly, I have never given this company or this person prior express consent. Second, they threatened legal action in an attempt to intimidate in a call to the cell phone of my mother in law. Thirdly, they disclosed the last XXXX digits of my social security # in a voice mail in a call placed to my mother in law. Fourthly, they placed a call using automated telephone equipment or an artificial or prerecorded voice to my cell phone as well as the cell phones of my mother in law, sister in law, brother, sister, nephew and wife. Fifthly, they disclosed my address to my sister. This company is menacing, threatening, stalking and harassing me and my family.
10/03/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 158XX	Web	Servicemember
Between XX/XX/2016 and XX/XX/2016 my wife and I had a series of communications from various people all claiming to be working for Direct Recovery Services. These included phone calls from several different area codes (including calls to our son and my father in law via their phone numbers), an email and letter with a Minnesota address. We asked via phone and email XX/XX/XXXX for complete verification information on the debt so we could look into the matter. When this was not received by today (XX/XX/2016) I called the number on the letter and asked for the Senior Account Manager who signed it. I never got a straight answer on if that person was available but the gentleman who answered said she was one of his employees and he could handle everything. He gave me what I feel was a rushed pressure to settle with them or else pitch. When I explained we wanted complete verification info on the debt all he could give me was what he claimed to be the date and original bank account on our end for the original debt. My records and a call to the bank confirmed the account he gave me the number for was closed almost 2 years prior to the date he had in his records. When I called back with this info I had a shorter, more rushed conversation that ended with the rep hanging up on me.
12/25/2022	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	IN 46254	Web
The following account is listed on my credit report and is being reported in violation of 15 U.S. code 1681, 1692 and 623 ( A ) ( 1 ) ( B ). XXXX XXXX XXXX XXXX This account was disputed directly with the creditor under 15 U.S. Code 1692 : 809 ( b ). Not only did the creditor ( collector ) Direct Recovery Services fail to comply, Also the required notice of dispute was not within 30 days of my dispute. section 623 ( a ) ( 1 ) ( B ) states that if a consumer notifies a furnisher that the consumer disputes the completeness or accuracy of any information reported by the furnisher, the furnisher may not subsequently report that information to a CRA without providing the notice of dispute. Accordingly, any reporting of this debt is a violation of 15 U.S. Code 1692 : 807 ( 8 ). 15 U.S. Code 1692 : 809 ( b ) requires a debt collector to provide written validation of the debt upon request by the consumer. During this time the agency must also " cease collection of the debt ''. if they do not comply within the time frame, any reporting of the debt thereafter is a violation of the law. Direct Recovery Services fail to comply with the law by not validating this alleged debt and they're still reporting it. Neither are they following the rules that were put in place to protect consumers.
03/13/2020	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	PA 19002	Web	Servicemember
The collection agency left 2 voicemails in one day. The first message was left at my employer on a recording and the second voicemail was left on my personal cell phone number. The first message was left XX/XX/20 between XXXX XXXX and XXXX XXXX. EST. The second voicemail was left on my personal cell phone at XXXX from a XXXX phone number. When I called in, the first representative hung up on me after I advised that I will be XXXX the number to ensure that the company is a legitimate company. The second representative was a male that indicated that he would notate the account in regards to the conversation. A settlement was offered and after he advised about the settlement, I advised him that there were 2 violations in regards to the FDCPA and he insisted on getting me to a supervisor but was unable to do so. He advised me to hang up and call in and ask for extension XXXX because that is the extension for supervisors. I called back and asked for extension XXXX and the female that answered indicated that there is not an extension XXXX ; however, gave her name and said that she is a supervisor. I advised the situation in regards the violations and she was very defensive. All representatives indicated that the calls were recorded and that she will forward the information.
02/24/2021	No	Debt collection Medical debt	Communication tactics Frequent or repeated calls	AR 71854	Web
On XXXX XXXX, I was contacted for the first time ( as far as I know ) from an unknown number. They left a voicemail that said my full name and that I have failed to respond and now they are trying one more time before ending voluntary communication. The voicemail said that they were willing to settle for 70 % of the debt or offer 12 month debt payments. It then gave the account number for my collection account. I immediately called them back and requested that they mail the information to me so I can verify the debt as I am unaware of this medical bill theyre referencing. Later that day, I got the EXACT same recorded message that had been left on my husbands Ex-wifes cell phone that she forwarded to my mother in law, who forwarded it to me. Id like it noted that I have no connection to my husbands ex-wife and there is NO reason they should be leaving all of this information on anyones voicemail- much less someone Im not even related to or in contact with. It should also be noted that the voicemail is a recording from XXXX XXXX. When you call back, everyone refuses to let you speak to him because they claim he is the guy that just leaves messages. I have the voicemail recordings available for both calls and can be sure that theyre both recordings!
03/10/2016	No	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	CA 91941	Web
I have been contacted several times by an automated call asked for someone who does not live with me and whom I do not know. Most calls went to my answering machine, but when I was at home I answered, waited on hold for a representative and explained that I did n't know who this person was that they were looking for and to please stop calling my house. I was assured several times that I would n't receive anymore calls, but they keep coming. Yesterday a message was on the machine from XXXX, who in a very threatening voice said that his company had spent enough time and ( money or energy? ) and that it was time to take care of it. I again called back this morning to tell XXXX he has the wrong number, instead I get another lady that said that she would remove my phone number. When I asked for a manager, she said she was a manager. When I asked for the business license number she refused to give it to me - she said that she had already given me the name of the company " Direct Recovery '' and that she did n't need to give me any more information. They are the ones who wo n't stop calling me and now it has escalated from automated calls to a person making threatening calls. Do I need to be worried that they can find my address too???
02/01/2022	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	DE 19802	Web
I was called by XXXX I received the following voicemail : Federal law designates this matter as a confidential notice for XxxxxxX if this is not XxxxxxxxX please hang up now if this is XxxxxxxX hello unfortunately we received notice on your file it is now XXXX, XX/XX/XXXX and your file has reached our office due to your failure to respond we do need to know was done intentionally or was an oversight I suggest you communicate we are open until XXXX PM today the phone number is XXXX we are asked to see if voluntary communication XXXX I apologize for the aggravation but again we only did just receive this notice to pay online go to www.directrecoveryservices.com and click on the pay now week your account number is XxxxxxxX I went to the website and put in my information. It did not work. I called the above number XXXX. A woman answered, identified my name, asked for my address, and said that I owe XXXX {$270.00}. I told her that I am certain I paid off my XXXX account and I dont see it on my credit report either. I told her I will double check and call back later. She laughed at me and said, Later? ( XXXX ) No, this needs to be handled NOW. I proceeded to tell her to XXXX XXXX XXXX and hung up.
09/09/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	DE 199XX	Web
On/about XX/XX/2021, my cell phone and my business phone both rang with the same phone number. It was a robotic call. It didn't state the company name or what the call was in regards to. After work, I called the number and asked for the company name. I was told she couldn't give me any info unless I verified my identity with them. Once I verified my identity, she reluctantly gave me the company name. I told her to cease all communications to my work number or cell number and told her I only wanted to have communications via mail. I requested a full financial history of the debt to be mailed to my address. Within minutes after the call, the rep emailed me. On XX/XX/2021 I went onto the website and submitted a " contact us '' asking to cease all communications via email and phone calls and to only communication via USPS mail. I also requested a full financial transaction history of the debt to be mailed to my residence. Since this request was submitted, I've received at least one phone call per day on both my personal cell and my business phone. My boss has told me I'll be fired if the calls continue. I have not yet received the requested documentation in the mail, or any other way otherwise.
05/14/2019	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	TX 76205	Web
Direct Recovery Services has called me and members of my family claiming I owe {$2400.00} on a loan that I've never taken out. I told the representative that I have never taken out this loan. She told me that it doesn't matter. I still owe this money. I asked her to please give this information to me in writing and she would not. I asked her why the company that I supposedly owe this money to has never reached out to me and she said they would not ever contact me. I asked her to give me the companies contact information and she would not. She said this was for XXXX XXXX XXXX for a loan of {$2400.00} in XX/XX/2018. I double checked my credit report and I do not see any sort of loan for this company. I checked my bank transactions and do not see any sort of deposit into my account from this company for this amount. They are harassing my family and me. They refuse to provide me with adequate information about this supposed debt. I looked up the phone number for this person who called me and came up with nothing. I had to have her repeat what company she supposedly works for. She would not give me her full name. Her phone number is XXXX. It appears to be a number from Georgia.
02/14/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	FL 32837	Web
I applied for and received a pat day loan from XXXX, of which I had paid off and extended the line of credit ( believe it was {$800.00} ) of which I paid a majority of. I had to stop paying them as I was embattled in alimony payments with an ex-wife. Since the alimony payments have stopped, XXXX sold the debt to direct recovery services who has called my parents, called my brother in law, and also call a friend I've known for 35 years. They disclosed amounts owed to these people in their quest to receive payment, which is illegal. Further, I contacted the company and requested that they communicate in writing via my email account, which they sent me an email and I returned and accepted their terms of communication. That was around XX/XX/2018. In that time, they have contacted family members of mine disclosing the amounts allegedly owed, despite my request for online communication, again which is a violation of FTC laws. Clearly this company ( or these companies ) have no regard for personal information nor do they uphold their standards to what is allowed by Federal Law. So I am filing this complaint so others know what to expect if they ever deal with these companies.
09/22/2015	No	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 754XX	Web
At XXXX on XXXX I received a call from XXXX XXXX. I was not home and the following message was left on my machine : This is XXXX XXXX and I am tired of wasting my time and resources on you, it is in your " best interests '' to call me NOW! to resolve this matter before action is taken. After reading posts about this number on line I have found that this is a deceptive company that gives address of XXXX XXXX XXXX XXXX, XXXX, NY XXXX The address is vacant and for lease. If the company name Direct Recovery XXXX is XXXX it comes up with a company in California. They have a home made website with no information at all except pay now. I did not call them back because I never received a verification of debt letter from any company in over 6 years. Here is info directly from this company as posted on Who called me from ... The name of the company is Direct Recovery Services. Our primary location if XXXX XXXX, XXXX XXXX, XXXX, NY XXXX. We also have offices in Minnesota and South Dakota. Full information is available at XXXX Any questions or concerns can be addressed in a call or in writing and will be immediately addressed. Send questions or concerns to XXXXXXXXXXXX.
02/23/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 75071	Web
I received a call from a friend in Hawaii who advised me that some named XXXX XXXX representing himself from Direct Recovery Services at XXXX left her a message on her voicemail regarding a so-called debt collection and named me as the debtor. On her voicemail, XXXX XXXX shared account information on the recording. My friend has sent me recording. Not knowing what this was about but calling Direct Recovery Services out of concern, I got a female representative who was very rude. I asked her if it's legal for them to leave account information on a 3rd parties voicemail and she said yes. She attempted to say additional things in which I did not hear and when I asked if she could repeat what she said because I had not heard the last part of what she was saying clearly, she asked I needed any additional help but never repeated what she said as I asked, then she had stated she had another call holding and she hung up the phone on me. I didn't appreciate how this entire situation has been handled and I'm still not clear on what this is even about. I don't even think I have a debt with this agency and I believe they are committing fraudulent acts.
03/02/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 765XX	Web	Servicemember
Direct Recovery Services has within the past two weeks contacted by brother, sister, brother in-laws, mom, ex husband, former employer and an old roommate. After my brother was contacted I called the number given to him and asked for clarification of debt or something in writing. The guy told me I was refusing to pay by asking that and wanted a debit card number for payment. I refused, he also stated to my brother in-law that it sounded like he didn't have a job and he could fill out a loan application. This harassment has caused extreme problems in my life and the constant phone calls to my family, ex family, ex employer and ex roommate are beyond extreme. I asked the gentleman that answered when I called how he got my brothers information and he said he looked up all of my contacts. My brother in-law was also told that I used him as a reference which I would never do because I can't stand him. They are asking for {$940.00} for a XX/XX/2016 debt that I don't recall having with XXXX. I had a previous loan with the company that was paid in full. These people are extremely rude, aggressive and vague on every conversation they have had.
09/29/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 92123	Web
They called my Mom, and husband multiple times neither of which is responsible for my any of my debt. They also said they just got a file today which is not true. Ive never heard or been notified of any debt from this company either. Heres a transcript : Federal law designates this matter as a confidential notice for NAME. Please hang up. Now. If this is NAME. Please continue listening to this message do not listen to this message where others can hear as it contains confidential information. There will now be a 3-second pause. Hello. Unfortunately, we've received notice on your file. It is now Wednesday, XX/XX/XXXX, and your file has reached our office due to your failure to respond, and we do need to know was this done intentionally, or was this an oversight? I suggest you communicate. We are open until XXXX XXXX. Today. The phone number is XXXX. Again, it would behoove you to call before. We are asked to see if voluntary Communications XXXX. I apologize for the aggravation. But again, we only did just receive this notice to pay online. Go to ww.w direct Recovery Services and click on the pay now link. Your account number is XXXX.
04/21/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MS 395XX	Web
On XX/XX/XXXX and XX/XX/XXXX this company contacted multiple friends and acquaintances leaving messages implying I had a matter that required counsel and would be reflected on my record. After contacting the company on XX/XX/XXXX and telling them not to contact anyone in reference to my self or my wife they continued with the threatening robot calls to everyone. To this date this company has not sent a single letter or contacted us directly. They are calling friends and acquaintances that we have no idea how they associated us with along with other family members. When the rep came on the phone she stated this was in reference to a bank account in Arizona we closed over 6 years ago in good standing. She then made threats to proceed with further action if we failed to pay right away. When I told her to please proceed she threatened to have us sued or charged criminally for a debt she has yet to validate of XXXX for a bank we have not used in years and is not reported on our credit report. As I asked her for information to send correspondence she hung up the phone for the second time. We called back and were repeatedly hung up on.
09/01/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	GA 315XX	Web	Servicemember
I received a robo call from a company I have never heard of. Here is the voicemail " Federal law designate this matter as a confidential notice for wrong name. If this is not wrong name please hang up now. If this is wrong name please continue listening to this message you not listen to this message where others can hear as it contains confidential information. There will now be a three second pause. Hello. Unfortunately we've received a notice on your file. It is now Wednesday XX/XX/XXXX and your file has reached our office. Due to your failure to respond we do need to know what was done intentionally or was it was an oversight. I think if you communicate. We are open until XXXX XXXX today. The phone number is XXXX .... '' In the voicemail mail the automated voice changed 4 times. They also listed an account number and to go to a website to make a payment. I do not have any outstanding debts to start with. I have not recieved any notification of this debt besides the phone call. This company should not be calling and after research I found this company is a scam. I have been on the Do Not Call registry since XX/XX/2003.
02/06/2021	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AZ 85255	Web	Older American
On XX/XX/XXXX at XXXX XXXX, I received an email from " XXXX '' telling me to create an account on line to manage my " account. '' I thought it was phishing, so I ignored it. ( email attached ) At XXXX I received an email stating I was approved for a loan in the amount of {$1600.00} and " the money is on its way! '' I ignored it thinking it was also phishing. ( email attached ) I never applied for a loan with this company. I never received any money from this company. My credit monitoring agency has no record on my credit report or record of this company. Some time around XX/XX/XXXX I received a letter from a debt collection company, Direct Recovery Services, seeking to collect {$1700.00} on my " account '' with XXXX XXXX XXXX. ( copy of letter attached ). I have not contacted this company. I understand that this may be a bogus operation that creates false loans based on publicly available information. It then sells the loans and the loan purchaser tries to collect. See XXXX XXXX XXXX XXXX Or, it may be identity theft. I do not want my credit affected by this bogus loan. Could you please assist?
07/25/2019	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 75150	Web
Direct Recovery Service has repeatedly contacted my mother and brother about a debt they said I owe. They sent me a text on XX/XX/2019. I replied STOP. They then sent my brother the same text. I called the company at XXXX and tried to explain that I want them to cease and desist contacting me. I asked for the mailing address so I could send the information in writing and they refused to provide it, I was hung up on three times when asked. The agents will not give out anything but a generic name, no agent Id or last name. One woman told me okay I removed all your information and she would send me an email with what I was requesting. She then sent me an email telling me to opt-in and that I am consenting to receiving ongoing private and personal electronic information. I called the number on the email XXXX and spoke to someone named XXXX, he stated that he had removed all my numbers. I am not sure if that was the truth, he at first told me he didnt have an agent iD, then that he couldnt give out his last name, then he gave me an extension XXXX. Which doesnt mean anything, I called back to check.
07/29/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	DC 20011	Web
I am the brother of someone they thought they were calling. This is the transcript : Federal law designates this matter as a confidential notice for the XXXX XXXX XXXX if this is not the XXXX XXXX XXXX please hang up now if this is XXXX XXXX XXXX please continue listening to this message do not listen to this message where others can hear as it contains confidential information I will now be a three second pause hello this is XXXX XXXX unfortunately I received a notice in your file today is Thursday, XX/XX/XXXX in your ______ ___ reached my office due to __ looks like is him your failure to respond well I do need to know if it was done intentionally hopefully that was an oversight but I do suggest you communicate we are open today until XXXX XXXX in the phone number I can be reached at XXXX again it would be who've you to call before we were asked to see his volunteer communications so please call me back at XXXX also I do apologize for any aggravation but again I did just receive this notice to pay online go to XXXX and click on the pay now link your account number is XXXX Sent from my XXXX
05/29/2019	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	VA 23227	Web
Direct Recovery Services sent a text message to a friend of mine that included my name, the statement that it was an " Important Private matter '', as well as links and information that would easily give that person access to my private information. They insisted that they did not give out my information, as if no one could figure out what that text was about. Also, if you clicked on the links, all you had to do was answer yes to a couple of verification questions to gain access to the full information. When I called to get a mailing address to send these people a cease and desist letter. They transferred me, put me on hold, and one of the reps XXXX questioned my character, made a XXXX comment, and several other comments, when I told her all that I wanted was a mailing address. The 3rd rep I spoke to gave me a bogus website address so I could " find the address '' myself. After searching the name of the company, I did finally find the address in under 1 minute, a great deal shorter time that the two reps kept me on hold while they looked for the address of the company they worked for.
04/28/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	UT 84128	Web
XXXX am XXXX & XXXX XXXX XXXX XXXX XXXX left me a message. First of all I have been identity theft, and have reported this to the federal government, and have told all my accounts and they all were closed. I have as I write this a company helping me resolve this. As the accounts report to the credit bureau and I am informed that they are MY debts I have paid them off. Every single one. " XXXX '' and XXXXXXXX XXXX are NOT on my credit report. " XXXX '' left a message saying " My office has spent enough time and resources trying to reach you already. It is definitely in your best interest to return this call immediately to resolve this matter voluntarily. This is my final attempt to try to help resolve this matter voluntarily. Good luck to you and pay online. I have not spoken to this person one time. He didnt know who he was calling or leaving a message for, or even if It is MY debt. I feel threatened. Its not that serious. And you can report me to the credit bureau. That hasn't been done. So why leave me threatening messages. These people are dangerous and need to be held accountable.
04/29/2022	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	NJ 07410	Web
They keep calling & texting my cell phone ( xxx ) XXXX looking for a " XXXX XXXX XXXX to collect some kind of debt. I am not that person, nor do I know that person. I have emailed them ( XX/XX/22 ), texted them and called them multiple times and told them they have the wrong number for XXXX XXXX. Their typical response is no reply or to hang-up on me. Once they said they would remove me ( my cell phone number? ) from their list, however the call and texts continue. Just to exacerbated the situation, they are also typically very discourteous. Calls received - multiple calls ( XXXX ) from ( XXXX ) XXXX the last one on XX/XX/22, ( XXXX ) XXXX on XX/XX/22, ( ( XXXX ) XXXX on XX/XX/22, ( XXXX ) XXXX on XX/XX/22, ( XXXX ) XXXX on XX/XX/22, ( XXXX ) XXXX on XX/XX/22, ( XXXX ) XXXX on XX/XX/22. Texts received - ( XXXX ) XXXX on XX/XX/22, ( XXXX ) XXXX on XX/XX/22, others but I have deleted them. No response to my email of XX/XX/22. A quick search on the internet regarding this company shows a plethora of similar complaints. This company must be restrained in some manner!!!
08/25/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	SC 290XX	Web	Servicemember
On XXXX/XXXX/16, I received a call from Direct Recovery Service in reference to a debt. In addition to my phone call my mother received a call and someone that does not have any information about the loan nor was named as references on the loan was contacted. I immediately contacted DRS and asked who else they contacted. The gentleman told me the same thing happened to him. I again asked who else he contacted and he said he did not have that information, he only autodials. I then asked which numbers he had, which were my daughter 's and my mother 's. I continued to press the gentleman for more details on the numbers he called in reference to my debt, yet he continued to say he can not find the numbers he called. I finally got the number for his parent company and confirmed the validity of the debt. My complaint is that DRS has obtained phone numbers and communicated to the third party that do not have a need to know of the debt in question. I am not denying that a debt is owed ; however, I believe DRS actions are not consistent with the Fair Debt Collection Practices Act.
03/26/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	KY 42718	Web
The Company is Direct Recovery Services and they are calling for my ex husband they had called multiple times and then sent me a text message to my phone that I did not authorize on XX/XX/XXXX telling me to call XXXX. I did call on XX/XX/XXXX at XXXX and the lady when I told her to not call my number anymore was rude and hu on me so I called back to make sure they do not call my phone anymore and the gentleman advised me he would do so. Then I got a phone call that afternoon from XXXX. I called back and the man stated it was a curtosy call to advise me my number had been removed and I shouldn't receive anymore calls. The phone calls did stop for a while and then I received 3 phone calls from XXXX one was on XX/XX/XXXX at XXXX XXXX and 2 calls on XX/XX/XXXX on was at XXXX XXXX and then XXXX XXXX. They left a voice mail on my phone stating it was ugent I get ahold of them as soon as possible. I called back on XX/XX/XXXX at XXXX XXXX and spoke with a lady who informed me my account was removed from the account on XXXX however they are still calling me.
02/28/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	MS 39452	Web
I received a call from my son today ( XX/XX/18 ), who lives in a different state and has no ties to my finances, asking why he was receiving a phone call about an {$800.00} debt I owed! XXXX XXXX XXXX uses a taped calling program that states " if you aren't _______ then please hang up. '' But most people are curious and will go on and listen anyway. This call released information that they were trying to collect a debt of {$800.00} and then proceeded to give information on how to pay it. This is NOT the way debt collectors should be allowed to communicate with those who owe a debt. This is wrong in every sense. I understand I owe the debt, but I do not have a job and was in a horrific accident months ago that has rendered me unemployable at the time. I do not expect ANYONE to contact people with information that can be damaging to them. This is just wrong that this company, or any company can release information about others under the notion they are doing it legally. This is embarrassing, harmful and can have devastating effects for consumers.
02/08/2018	No	Debt collection Other debt	Communication tactics Frequent or repeated calls	NC 28078	Web
XXXX XXXX aka Direct Recovery Services calls my phone back to back to back if I do not answer. I was at work and they called 3 times within 5 minutes. I called the number back and a rude male begin yelling at me and when I told him not to call me back to back he threatened to sue me for a XXXX XXXX XXXX debt. I hung up on him and he calls me right back from another number. I attached the screenshot on the XX/XX/XXXX. This happens daily the back to back calls. So today XX/XX/XXXX they called 3 times between the hours of XXXX-XXXX I finally answer and advised the guy by the name of XXXX XXXX not to call me back to back and I advised him how many times they have called today he brushed off the fact that they are doing this. They constantly call from different numbers. So my XXXX year old daughter who is a XXXX XXXX XXXX and work part time come home from work and advised me that they have been calling her as well. I have printed out the screenshot of the calls for us both. They are harassing me over a debt I don't even owe. This can not be legal.
02/09/2021	No	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	IN 468XX	Web
I have been repeatedly called by the collection agency " Direct Recovery Services '' from the telephone number XXXX. Every single day at the same time in the morning I get a phone call from them. I have told them in the past to not contact me via telephone. However, they then started calling my workplace. I spoke with a very aggressive/sarcastic man when they called my workplace. I told them to not continue to call my work to speak with me. This was sometime last month. Today, XX/XX/2021, I got a phone call from my grandmother. Apparently, this company is now calling my grandmother about my debt and she told me they have disclosed my debt situation to my grandmother and also told her to tell me I can settle the debt for 50 % and that it would " behoove me '' to do so. I am absolutely floored by this, and I believe it is definitely illegal for them to be doing this. I just feel this is over the top for a debt collection agency, and I could deal with them harassing me but now they are also harassing my family members about my debt.
04/16/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85016	Web
Direct Recovery Services @ ( XXXX ) XXXX Sent my mother a text message and repeated phone calls to my mother about my debt after I told them NOT to reach out to my mother. Called my sons phone number and it was a recording saying this message is for XXXX ... ... if you are not XXXX please hang up now, ( the recording then paused for 3 seconds then the recording continued all ) this is an attempt to collect a debt any information obtained will be used to collect a debt ... .. They ( Direct Recovery Services ) can not legally tell anyone I owe a debt. When I reached out to them ( DRC ) and asked them how they are finding these numbers they said they use my social security number. I have asked them to STOP reaching out to my friends and family regarding my debt. They reached out to my ex trying to " verify '' my address and I have a restraining order against my ex for domestic XXXX. When I shared this with DRC they said legally they can do all the above and more. Now my ex has my address and family and friends know I owe a debt!!!!
05/04/2018	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	AZ 85282	Web
Received repeated calls from Direct Recovery Services which were intended for someone else. These are at least weekly and not intended for me. When I called the number back to have my number removed and ask why I was receiving so many calls meant for other people, a man named XXXX XXXX screamed at me, shouted over me and told me I " need to stop barking like a dog, who do you think you are, do you know who you're talking to, you dont talk to me like that '' etc. I then asked for his name and what company he was with. He refused to answer. I then asked for his supervisor. He refused. I asked him again and he said " I tell you what, you can have my name, XXXX XXXX, Direct Recovery Services. Theres no manager here, theres only one person above me and thats the owner of the company and you aint gon na talk to them. '' This was all because I inquired about a calls I receive that are not meant for me. He basically told me to shut up and then maybe he'd answer my questions. I dont know this company and have XXXX debt.
09/19/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	LA 701XX	Web
I have been receiving calls for months however no one leaves a message on my voicemail. My phone provider provides scam screening and shows the calls from this number XXXX as spam. For the first time on Wednesday, XX/XX/2019 Direct Recovery calling from XXXX left a detailed message on my voicemail. The calls are for someone else and even after I notified them that this is the wrong number the calls continue. They are leaving detailed messages of someone else 's debt information on my voicemail. When I called the first time I spoke with a woman who refused to give me her name and then she hung up on me. The second call I made to them I spoke with a Mr. XXXX who asked me for my number and then tried to get my information AND told me to give the phone number and his ext to the person it was intended for.Still as of date Direct Recovery continues to call my phone multiple times a day. Sometimes leaving a very detailed message and sometimes no message at all. It is unclear how this company has MY PHONE NUMBER.
06/19/2019	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AL 350XX	Web
The ex-wife of my ex-husband of 25 years had a voice mail that she felt she needed to send me and it was a automated message about me and a debt. They did not say who they were in the voicemail. I called them back and told them to never call her again or anyone and that they shouldn't be leaving voice messages not knowing who they are leaving them with. I am not even sure why they are linking me with her. I called them to get the name of their company and to find out why they were calling. They only verified me by my caller ID. They didn't ask for any other information before telling me that I had a credit card that needed paid and they could take payment then. It was not the credit card company calling and the debt is from XX/XX/2016. I asked them to send me the information about the said account that I was not claiming it as mine or was paying something I was not sure about. They said they could email it. I gave them my email and got a an email to " opt-in '' which I am not doing.
11/13/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NJ 07307	Web
XX/XX/2020- I often get scam calls on my i-phone. If the phone has a name, I pick up-if it's an unknown number, I don't pick up. Often the phone will state SCAM. I kept getting a call fromXXXX XXXX an unknown entity so I didn't pick up. THEN that caller phoned two of my friends! How could they have my friends ' numbers? My friend picked up and the caller asked for { my name } so my friend asked who they were and they said directrecovery Inc. so my friend gave me that number. I called what I assumed was a debt collect agency. They said I had a debt with XXXX XXXX XXXX and I told them I have never ordered anything ever from that company. They stated they would proceed with collecting the debt from my bank account. THEN they hung up. I tried to call back and no one ever picked up. They would not tell me the amount of the false debt. How could they have my bank account? How did they have my friends ' phone numbers? How can I stop them if they somehow have access to my bank account?
01/15/2016	No	Debt collection Credit card	Communication tactics Frequent or repeated calls	NJ 07105	Web
On XXXX XXXX, 2016 I was receiving calls from my family members and friends stating that a XXXX XXXX was calling and leaving messages stating they needed to reach me. I then called the number that was left on my phone and was able to reach someone. This person told me this was in regards to a debt. I quickly pointed out that I had not received anything in the mail in regards to this debt. She proceeds to become very angry and keeps questioning me as to when I will be able to pay the money. I explained to her not until I received written verification and had an attorney looked at it. She continued to harass me, yell at me for wanting to have my attorney look at and verify this debt and not allow me to speak until I finally just had enough and hung up. I am very upset and feel violated and embarrassed as they called every single person I have ever come into contact with. To make matters worse I was never given the name of the debt collection company.
06/28/2018	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	AL 357XX	Web
Left a voicemail at my parents house which I do not live at and left all this information. Below is the the transcript left on their voicemail. This is a confidential message for XXXX XXXX if you are not XXXX XXXX you must hang up now hello I a.m. reaching out to you from direct recovery offer you a chance to resolve your matter here this will be my singular call me the following are your option on your balance of {$1100.00} XXXX 75 % settlement of {$820.00} a 85 % settlement three payments a 90 % settlement and 12 payments of {$82.00} settlements must be set up within the next ___ days please call XXXX again it is important to put a hold on your file I will be able to take your call until 7 PM today XXXX this is _ ____ to collect a debt and any information only be used for that purpose to pay online go to XXXX and click on the _____________________ need your account number and ZIP Code your account number is XXXX and your ZIP Code is XXXX
01/04/2018	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OK 74133	Web
I received a call from ( XXXX ) XXXX at XXXX XXXX on XXXX XXXX, 2018. They asked to speak with an individual I do not know. Typically, I just hang up the phone, but I have been receiving these calls so frequently that I decided to try to sort out the problem. I asked them to provide me with the caller 's name, organization, and purpose. The caller hung up on me, so I called back and went through a similar conversation with another person, XXXX XXXX. When asked who they represented, they said, " XXXX. '' Eventually, I was able to get them to say that the organization is Direct Recovery Services. I attempted to have a conversation with them regarding how they acquired my phone number and how to get them to stop calling me. This individual also hung up the phone in the middle of our conversation. I do n't know the person they are calling for, and I have repeatedly told them they have the wrong number and to stop calling.
07/12/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	TX 75252	Web
This company has been calling repeatedly to my family members and friends providing my personal information as well as leaving voicemails with personal information. The most recent was today XX/XX/2018 they called a friend of mines and left a long message with my full name, the amount i owed {$1100.00} 3 payment options of paying at XXXX % XXXX % or XXXX monthly payments of around {$84.00}. They also included a website and provided a account number to pull up a account with my personal information ( address and more ) anyone can look up my information and it has been left on voicemails of friends and family. They call multiple times a day with threatened messages as well uas recordings, give me deadlines to pay usually by the end of day or further actions will be done and call out side of business hours. This company has been harassing me for months and seems to get worse i have the latest voice mail they sent me.
02/09/2021	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	IA 501XX	Web	Servicemember
They ( specifically XXXX XXXX ) called and left a nasty voicemail with threatening language about an old debt that I have repeatedly disputed. I have never had a credit card from the original creditor that is listed. XXXX became very aggravated and agressive in the voice mail and even caught himself at one point and pointed out his aggravation. He also mentioned it would " behoove '' me to pay in a threatening tone. Never in the message did XXXX or the automated voice inform me who was calling or who the original creditor of the debt was, but demanded payment on an invalid debt. I have received no paper communication from this company in the mail, else I would have disputed it as I have several times withother companies claiming I owe this debt. Not one of these companies has furnished any proof or an original contract that I owe such debt or have ever had such card. They simply say that I DO owe it.
03/05/2020	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	AL 366XX	Web
I received a voicemail on XX/XX/2020 with the following communication : " Unfortunately, we received notice on your file today. It is Thursday XX/XX/XXXX and your file has reached our office due to your failure to respond. We do need to know, was this done intentionally or was this an oversight. I suggest you communicate, we are open until XXXX XXXX. today. The phone number is XXXX. Again, it would behoove you to call before we are asked to cease voluntary communications. XXXX. I apologize for the aggravation but we only received the notice this morning. We may speak with you or counsel. '' I returned the call asking for the following : The name of the company The address/city/state of the company I told the representative that the purpose of this request was that I wanted to send a debt verification request letter to them. She refused after multiple attempts to provide me with this information.
02/23/2018	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	PA 19335	Web
I have received a recorded message call saying " This is a confidential call for XXXX XXXX if you are not XXXX XXXX hang up ''. Well I am XXXX XXXX so I stay on the line and it tells me I owe {$650.00} with several different payment plans and a zip code. The only problem is I owe no one. My credit score is over 800 and I don't live in that zip code. I think this is a scam but am not sure so I am reporting it to as many departments as I can, like the no call list. I know that collectors can call debtors but since I am not he debtor that puts them in violation. This is not the first so called company to call me. I have been called a liar and several other names trying to get my phone off different list which is why I am not calling them. I have them asking me my SS number which only makes it sound more like a scam would you give your SS number out to some stranger that calls you on the phone?
10/15/2015	No	Debt collection Credit card	Communication tactics Threatened to take legal action	PA 170XX	Web
I get a phone call today from a number that I did not recognize. I forwarded it to voicemail. The message that was left said that this was a final notice of escalation. I returned the call, the woman, XXXX XXXX, said that I had committed a federal crime and that I could have jail time. I had to pay a debtor that I have not known about previously. When I attempted to talk to her, she would not tell me what company she worked for. She also accused me of being in love with my ex who opened multiple accounts in my name without my knowledge. I have been clearing this up for the past 3 years. She also called multiple people that I am related to, including my boyfriend, my cousin 's husband ( never lived with ), my grandmother ( never lived with ) to date. She called from XXXX. I attempted to call again. No one answered. I was put through to a " XXXX 's '' voicemail.
10/18/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AZ 85297	Web
They havent tried contacting myself directly but have been calling friends who arent connected to me legally in any way. They have called multiple people which would require some serious information digging or online account stalking to get information from these acquaintances. They also said, it would behoove you to call before we take aggressive actions against you. I feel as that is some sort of threat against me. I dont even know what debt they are trying to refer to- I cant find their information on my credit report anywhere & the account number they gave results in an inaccessible account from the website of the company. Again, they have NEVER tried contacting me directly & the lengths theyve gone to reach out to these indirect acquaintances, along with the information they share ILLEGALLY makes me feel unsure about their integrity as a company.
10/27/2020	Yes	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	MS 38834	Web
Im receiving help from XXXX XXXX XXXX. XXXX XXXX XXXX has not notified me of anything in writing. Im not even sure who they are representing. Theyve sent repeated text messages to my phone to which Ive asked them to stop and please send me some information on this via mail. Ive received nothing. They have left voicemails saying if I dont call them back, then matters will be out of their hands. My husband starting receiving calls on his phone as well. They left a voicemail on his phone saying the message was for me, and same thing. If I didnt call then then matters would be out of their hands. XXXX XXXX XXXX has sent a debt validation packet to them on my behalf, and Ive heard nothing and received nothing in return. The calls to our personal cell phones come during hours we are at work as well. The tone of the womans voice in the voicemail is hostile.
12/10/2018	Yes	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	CA 92203	Web
Direct Recovery Services calls multiple times before XXXX local time ( Pacific Time ). One example is XX/XX/XXXX at XXXX as logged by XXXX XXXX . Transcript from XXXX XXXX. ( XXXX ) XXXX XX/XX/XXXX, XXXX XXXX XXXX and we do need to speak with you as soon as you are able to we will be available to take your call today and we are open until XXXX XXXX The phone number is XXXX. Again, this is an important message from the IRS and it would behoove you to call before we are asked to see XXXX XXXX communication. XXXX This is an attempt to collect a debt. Any information will only be used for that purpose. Please call or have your attorney to sell. Payments can be made online at w w w dot direct Recovery Services. Calm under the pay height. You will need your account number and zip code. Your account number is XXXX XXXX. And your ZIP code is XXXX.
09/02/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OH 44095	Web
I was contacted by an agency claiming to be called " Direct Recovery Services '' via phone and e-mail. I received a voicemail from this agency with threats of arrest and further legal action if I did not contact the agency prior to their deadline. The agency refuses to provide verification of debt via US Mail. I also received an e-mail from this agency with their website information ( www.directrecoveryservices.com ). They claim to be a XXXX accredited business. A cross-reference of the XXXX database proved this claim to be false, and I have filed the appropriate complaint with the XXXX. The agency previously operated in the state of New York, using a different website ( directrecovery.org ). Per the XXXX, under the New York address, the agency was issued a cease and desist order for misrepresenting themselves as a XXXX accredited business.
02/16/2021	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	NH 03110	Web
I had a loan account with XXXX XXXX which was sold off by them to XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX NH XXXX XXXX XXXX. This company authorized XXXX XXXX XXXX ( XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX MN XXXX XXXX XXXX to collect this debt on XX/XX/XXXX On XX/XX/XXXX I agreed to a settlement with XXXX and it off in full over the next 3 months. However it seems in XX/XX/XXXX, XXXX XXXX XXXX has again appointed Direct Recovery Services ( DRS ), XXXX XXXX XXXX XXXX XXXX MN XXXX XXXX XXXX to collect this debt AGAIN. DRS is now calling me and sending me letter attempting to collect a debt that has already been settled in full 2 years ago. I believe XXXX XXXX XXXX and DRS are groups with malintent that just try to harass people for debt that is already paid off and should be barred from doing business.
10/23/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	RI 02895	Web	Older American
Received call XX/XX/2018 (? ) concerning credit bill. Company is Direct Recovery Services XXXX. During that call I stated I did not recall " XXXX '' and requested billing information. I since received a Text on cell phone and several automated voice mails from this company. On XX/XX/2018 I received a letter on letterhead stating I owed {$790.00} and call them for payment options. I was finally able to reach XXXX XXXX who did recall speaking with me in XXXX. I again requested detail billing information for credit card - I have been a victim of identity fraud and stated if the debt is mine I would call back to review payment options. XXXX stated she would have to " request this information '' I stated I thought that was done in XXXX. I stated I was not going to discuss payment options until I was able to verify the debt was/is mine.
12/01/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30213	Web
Received initial call on XX/XX/XXXX and a subsequent text message on XX/XX/XXXX. Not once did the company disclose that theyre a collection agency. Looked up information and found out it is an old personal loan from XXXX. Received several calls afterwards regarding the same account. On XX/XX/XXXX, I received a voicemail that stated it was a final call and based on my public record, I needed to take care of this matter. Knowing it was a debt that was no longer collectible in my state, I called the company and spoke with XXXX. I advised her that it is a debt that is over XXXX years old and therefore is not collectible. I also advised I would be contacting an attorney regarding this obvious violation. She then states if I can afford an attorney then I can pay the debt and hung up the phone. The company is Direct Recovery Services.
05/10/2016	No	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	FL 34952	Web
I received a call from Direct Recovery Services. They asked for my social security number and would not tell me what the debt was they were calling about. I do not give this information over the phone. I called back 3 times and without my social security number being verified. I am awaiting verification from them in my e-mail. They were unaware of the original claim and the particulars of what it was for. From my best information, it seems to be a debt about mental counseling, which never happened. I was living at a homeless shelter at the time of their supposed inquiry. I was under XXXX County Health District and never received XXXX XXXX XXXX so this is a totally bogus attempt to rip off the government. Cease and desist would be in order and anyone trying to defraud the government should be rigorously prosecuted. Thank you.
10/07/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	MN 560XX	Web
Direct Recovery Sevices has been contacting my family members, leaving voicemails for me demanding I respond and if the matter wasn't settled, they would " move to an outside party. '' This happened once before about a month prior and they had contacted myself as well and I returned the call and asked them to stop contacting my family members and also tried to see what they were calling in regards to. They refused to tell me, getting angry and eventually hanging up on me. This was in XXXX or early XXXX, now on XX/XX/20, they have again been contact my mom and brother. Leaving threatening voicemails for myself but not actually contacting me. I have no idea what this is in regards to as they would not give me any information when I did try to return the call the first time. Now they are still harassing my family members.
01/05/2022	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	NY 146XX	Web	Servicemember
I received a call from a XXXX from a place called XXXX XXXX services for an old XXXX account that's past XXXX collection effort law. I explained I lost my job in XXXX and he told me he would notate my account. today I get a call from a person who claimed he stated his name, and when I asked again he refused to tell me and played hang up on me as he stated something to the effect you already spoke to XXXX we will forward this for further action... I demanded answers and he hung up on me again third time i called he lied said he didn't then put me on hold for someone named XXXX who also played that keep asking my name question as I already told them yes and wanted to play more games then I get a tarin on the phone who states she has no record of the previous person I spoke to!!!!! lies and against the law
04/18/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NY 11106	Web
Re Direct Recovery, XXXX. They were hostile and I don't think I have any unaccounted for debts. XX/XX/18 XXXX I got a phone call on my cell phone from XXXX, which I let go to voice mail. The message said that because I did not respond previously that I needed to call XXXX. There were no details. I called XXXX on my work phone around XXXX XXXX. I asked who is this business. He said Direct Recovery, then he said hostilely to look it up on line. I said what is this regarding. He said they were debt collectors. He was very upset that I did not call from my cell phone. He was hostile on the phone ; he was asking for my information. I said before I give it to him I need to know more. He cut the phone call short. I do not know what this is regarding. I don't know what I owe that I'm not already paying.
04/29/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	WI XXXXX	Web
This company calls from assorted phone numbers, all of which are not active when called back, they use number spoofing and neighbor spoofing to call and threaten legal action. I have never dealt with them and will never return a call or " log into their website '' to do business with them. In veiled language they threaten legal action, disguised just enough to make it legal, but threatening none the less. They also threaten to contact you neighbors, friends and family and employer. They need to stop calling me or anyone they have on file with my account, cease and desist immediately! They don't even use a legitimate street address, how could you trust a scammer like this? They are a shady bill collector who uses scare tactics and less than legitimate technics to scare people.
06/01/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NY 10308	Web
This debt collector calls from XXXX and have been calling family members saying I have a debt and if I dont contact them I will be in a legal battle. My family have the recordings and dates of these harassing calls. I have not ever received any letters pertaining to such debt and in addition they address me using my married name which I have stopped using in all legal ways since my divorce 15 yrs ago. I did call them today to ask what this is all about and when I mentioned I havent carried that name in 15 yrs this representative wanted me to tell them my date of birth which I refused being they still havent told me the reason of the calls plus told them its illegal to disclose a debt to third parties. This representative cursed me and hung up.
04/27/2021	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 43228	Web
I received a call from Direct Recovery Services LLC. The guy XXXX XXXX called me a liar stating i did not have the money in my account on XX/XX/21 when I stated i had the money he said i was lying as they were trying to collect it but unable to but i did not see anything come across my account and he started to get rude and ruder with me so i just hung up the phone as this was getting no where and he laughed when i stated i did not have the money in my account currently. the amount was supposed to be {$210.00} on XX/XX/21 for a deb to XXXX XXXX and {$210.00} on XX/XX/21 also the previous guy called my grandmother as well and was rude as well and stated im more worried about him calling my family rather than paying a debt and antagonizing me.
09/06/2018	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AZ 85711	Web
Direct Recovery Services called last month and then again today. They are callilng for a XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX They left a different number to return their call IMMEDIATELY at XXXX. The number that came up when they called me was XXXX, and when I called that number, I had to leave a message. Last month I told them to stop calling me, that I was not the person they were looking for, whoever that was. I do not owe a debt. They left an account number on my phone for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Account number XXXX, various payment amounts with interest, and a ziip code of XXXX, which I believe is in the XXXX US. I live in the XXXX and that is NOT my zip code.
04/04/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 327XX	Web
Members of my family as well as myself have received calls from this company stated they are attempting to collect a debt. When I attempt to verify the name of the company or where the alleged debt originated from they disconnect the phone. Today on XX/XX/2022 I requested written documentation showing validity. I wouldn't even know who to expect mail from because the agents refuse to identify the name of the company. After calling several times someone answered and gave the company name before hanging up yet again. This debt is either not valid- or it is too old to be reported to my credit. Either way I would like the harassment to stop. The representatives are rude and have absolutely no intention of providing clear, concise answers.
01/26/2017	No	Debt collection Payday loan	Communication tactics Used obscene/profane/abusive language	CA 902XX	Web
XXXX previous case number which stated they would call only me but again they still called my relatives.. called me at work and now i am in trouble for picking up calls the guy who spoke was XXXX. he was so rude..made fun of my accent which kind of hurt me and i lost my confidence at work after that.. he was threatening me since he called my relatives everyone knows about this debt..its kind of embarrassing now to even talk to relatives.. i am thinking of hiring lawyer and suing them so they understand not to ever hurt other people.. i want this to be published with their company name so everyone knows how much rude these debt collecting people can be they recorded me without my consent..they said they can record me even if i say no?
01/14/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 142XX	Web
I get repeated calls from ( XXXX ) XXXX & ( XXXX ) XXXX. They leave a message that this is a confidential matter and that they are trying to collect a debt. I do not identify myself on my VM, so they should not be leaving this message. They have also called my parents house and my ex-husband and left messages on their VM. They are not respecting my privacy. They say on the message to go to the website and enter the account number they give to pay the debt. I tried just to see if this is for a legit debt and the account number doesn't exist. As far as I'm concerned this is a scam. They threaten to take legal action if the debt is not paid. The voice on the message sounds like a robot. They identify themselves as Direct Recovery Services.
06/13/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 212XX	Web
Direct Recovery Services LLC. I have received multiple calls from different numbers from this company. The same company recently contacted an acquaintance of mine and left a voicemail stating they were escalating the issue pertaining to a debt owed. When I attempted to call the numbers the associates on the other line were extremely rude and cursed and became irate when I would not confirm my identity. The associates would scold me and say I am not the one in control and refused to give me a mailing address to send a cease and desist letter. I also expressed they were not to call my number again. Each time I requested a physical mailing address they would hangup on me. They are attempting to collect a debt that they have not validated.
07/18/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AK 998XX	Web
I recently received an automated and very scammy sounding voicemail claiming that I have an outstanding debt in collections with Direct Recovery Services, LLC., that voicemail directed me to their website to pay a balance of {$1600.00} A family member also received a semi-robotic voicemail with the same information, and notified me of it. I have requested that they provide me with verification of any debt which they claim to be owed by me, and likewise have notified them that I am filing a complaint with the consumer financial protection bureau. Further I insisted that they cease and desist from contacting any other parties and harassing my family about this alleged - and false - debt, lest I initiate legal action against them.
07/01/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	CT 06066	Web
I sent multiple letters to XXXX XXXX Bank in regards to a debt they say that I owe. I never received any proof that I actually owe this debt after sending multiple letters requesting such proof, however, I did receive notification from a collection agency. ( direct recovery services ) I ended up paying a settlement to keep the collections agency from reporting to the credit bureaus. They stated that if I didnt pay, it would be reported negatively on my credit report. Now this company is saying that this debt was sent to another collection agency ( XXXX XXXX XXXX ), even though I paid the settlement amount with the other collection agency ( Direct Recovery Services ). I have included proof of payment for this account.
10/30/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NM 87106	Web
I have received numerous phone calls over the past few months fromDirect Recovery XXXX XXXX XXXX, XXXX, NY XXXX. The phone calls are for XXXX XXXX. The collection agency leaves personal information about this debt and threatens to file legal action against this person. When I called to ask them to stop, they refused to provide any information, including the address to which to mail a cease and desist letter. I obtained the address information from a reverse phone number search. The phone calls are approaching the level of harassment. They come at all times of the day/evening. According to my caller ID, the calls come from XXXX. The phone number left to call is XXXX. The person says that her name is XXXX XXXX.
10/15/2019	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	MI 48219	Web
I have received a call from this company at the phone number XXXX. They are threatining me to contact them today ( XX/XX/2019 ) or they will be forced to file some sort of lawsuit against me on XX/XX/2019. They also called me yesterday ( XX/XX/2019 ) and made the same threat to contact them before XXXX. I'm not sure what type of debt this Is, being that I am already In a financial crunch since XX/XX/2019 from being laid off from my other job, but they mentioned something about banning my social security number or something strange like that. I really don't know. I can't afford a lawyer at this time, and I would like these calls to stop being that I am already dealing with a lot at this point In my life.
06/14/2021	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MI 48152	Web
On XX/XX/2021 My mother received a voicemail concerning a debt held in the amount of XXXX dollars in my name. The autodailer left a voicemail discussing the details of my debt. I was instructed to call XXXX to resolve this debt or go online to https : //www.directrecoveryservices.com/ to arrange payments. This is all recorded with the exception of the dollar amount. I called there XXXX number and told them what they just did and how it violated the Fair Credit Reporting Act, the person hung up immediately. Very unprofessional. Now my mother is concerned, I am embarrassed, and these people have made no effort to even apologize. I have a copy of that voicemail, this company should be ashamed.
09/30/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92831	Web
This is XXXX XXXX XXXX, who is submitting this CFPB complaint myself, and to inform you that there is no third party involved in the process. Despite the previous written letter, the unverified item listed below still remain on my credit report in violation of Federal Law. They failed to comply with Fair Credit Reporting Act, 15 USC sections 1681i within the time set forth by law and continued reporting of unverified ( erroneous ) information which now, given all my attempts to address it directly with the creditor, as willful negligence and non-compliance with federal statutes. DIRECTRECOV ( Original Creditor : XXXX XXXX XXXX ) XXXX Date Opened : XX/XX/2017 Balance : {$6800.00}
01/25/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	TN 38242	Web	Older American
I received a call from someone claiming to be with Direct Recovery. They made it sound as if I was about to be served if I don't respond by XX/XX/2021 at XXXX. My problem is I don't know this company or what they are talking about. Plus they called a family member and left the same message, ( they gave my name ), on my family member 's voice mail. I believe they are not legally allowed to discuss any personal information with anyone but the person they are trying to contact. I am registered on the DO CALL LIST. I have not received any information from this company via the postal service. They are upsetting my family members when they call them and give out my personal information.
08/09/2019	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 344XX	Web
XX/XX/19 direct recovery services texed my phone, my sister phone and my brother in laws phone. This same company has placed calls and left messages stating they are serving me with papers on all 3 phones 2 months prior to this text today. they have been told to cease and desist at least 3 times. this company keeps non stop harras this is absolutely harassment and illegal to call or text relatives. they sent the message t call XXXX or log onto XXXX XXXX XXXX XXXX.do? customer ID+direct or use XXXX reply stop. how is it legal to contact someone who is not responsible for a supposed debt and the debt was paid to the creditor and should have never been sent to collections.
08/02/2017	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	MN 553XX	Web
On XX/XX/XXXX, at approximately XXXX, this debt collector called regarding a debt to a payday lender called " XXXX XXXX XXXX ''. They also contacted my sister and have made repeated attempts to do so, leaving voicemail messages. This particular voicemail message, however, provided my sister with a link to enter an account number and my zip code. Therefore, my sister was given complete access to the confidential information, including the amount they claim they are owed, as well as the original creditor, etc. My complaint involves repeated contact and voicemail messages with me and my family members, as well as unlawful disclosure of the debt they are attempting to collect.
09/15/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	NY 11368	Web
On XX/XX/21 I received a voicemail from XXXX XXXX XXXX stating he was from Direct Recovery Services and my account number is XXXX and I could pay my debt online at www.directrecoveryservices.com, with a call back number of XXXX. I went to the website and put in the account number and it said it was not found. The website also list telephone number XXXX. I called XXXX, spoke to XXXX XXXX and was asked to provide my address or the last 4 of my social security number and when I refused her line went blank. I called back, spoke to XXXX XXXX who informed me that I needed to speak to XXXX, when I asked why she could not assist me she became very aggressive and I ended the call.
10/16/2015	No	Debt collection Payday loan	Disclosure verification of debt Right to dispute notice not received	CA 90746	Web
So this company by the name of DRS, " Direct Recovery Services '' called in regards of a debt I owe from a online payday loan called Cloud Lending. I do n't remember if I did get a loan from them. But they had called saying I owe this amount. I do n't if this debt is true and I never received a letter verifying the debt. This DRS ( Direct Recovery Services ) does n't have a physical address. All they have is a PO box address in XXXX different states. They sent an email for me to sign to authorize to make payment through internet program XXXX. I have n't received a letter from this debt collection for my to verify this amount owe. They claim they do n't have to.
08/24/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 32713	Web
I have been called twice to my knowledge from phone number XXXX and it is a recording from XXXX XXXX stating " federal law designates this matter '' stating failure to respond. She said the company is Direct Recovery Services. I am consistently checking my credit report and I am aware of any accounts I have in collection and with whom they are with. There is no DRS listed. They have started calling previous friends and co-workers. This is extremely aggravating and embarrassing for friends and co-workers to deal with. I have no idea how they are getting their numbers especially since I have n't spoken to the previous friends or co-workers in approx. 3 years.
03/29/2017	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 78259	Web
XX/XX/XXXX Received an email ( 1st contact ) at my place of employment from Direct Recovery Services ( XXXX almost 12 yrs now ) - I had a ChXXXX Bankruptcy cleared in XX/XX/XXXX. I have never heard of this company nor the named " original creditor '' ( XXXX ) - nor have I ever received any previous emails, voice mails nor USPS mailed letters to the effect. They ( DRS ) have used an address in the header which I have not resided, for over 8 yrs ( I have moved 3 times since, but cell phone number has not changed in over 10 yrs, and mail continuously forwarded via USPS ). This supposed debt has not been on any copy of my credit report that I can recall.
01/10/2018	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	GA 30606	Web	Older American
This company uses a robo call to threaten me to collect a debt. I do not have a debt. They claim to be from Direct Recovery Services. They even give a web site www.directrecoveryservices.com on the recording and a reference number. The end of the recording advise you to go to the website to pay. There are two voices.The recording uses threatening language and frightens my children when they hear the recorded message. They say things like " this is our last attempt to contact you, '' " as the law requires, '' " you are not blind sighted by the events taking place, '' " it is absolutely imperative we speak to you today. '' The voice is loud and angry.
04/22/2019	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	UT 84770	Web
This company uses scare tactics, they threaten, slander and intimidation. They try using lingo that doesnt make sense, but when you ask for clarification it still makes no sense such as pull your file. They raise their voices at you even when you ask them to remain calm. I have talked to them twice. Today XX/XX/2019 and XX/XX/2019. I asked multiple times for documentation of my debt to be mailed to be only to be told it was a smoke screen. I have the right have documentation to what they are asking me to pay. The rep I spoke to was extremely unpleasant and unprofessional, I understand your job is to get money but you should never use scare tactics.
05/23/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MD 20774	Web
Voicemail left on my cell phone stating I owed a debt to Direct Recovery Services, stating this was that last time they will contact me when it was the first XX/XX/18 @ XXXX. Didn't state what I owed or to whom. I have never dealt with that company before. AtXXXX my son 's father ( whom I hardly speak to ) texts me to let me know the same company called him stating I owed a debt and needed to call then and asked him to share my phone number. Again I do not speak to my son 's father and his number is fairly new, not sure how this company got his number. They left phone number XXXX on my cell vm and XXXX with my son 's father also left an acct # XXXX
03/15/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 786XX	Web
XXXX XXXX has sold my debt, or has hired, Direct Recovery Services. This collection company has been contacting one of my co-workers at my place of employment. I am not sure how they got his contact information. They are the type that call from different phone numbers. Today I called them back on the number that they left on my co-workers ' voice mail : XXXX XXXX XXXX XXXX. I told them that they were contacting a third party about this debt and requested that they remove his phone number from their system and also asked them to stop contacting me at work. The other number that they have left on my co-workers voicemail before is XXXX XXXX XXXX XXXX.
02/09/2021	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	IL 604XX	Web	Older American
My husband received information that was very vague on this so called account. Voice mail that was left had portions of the call that were robotic. I did not call the phone number back in fear it was a scammer. I dont know how my husbands phone number was obtained. The number he has is a work phone number that he has to answer for all calls that he received were work related or Non-Essential. He is then responsible for repayment on his end if Non-Essential. This I feel is invasion on my privacy. They got my husbands work phone number and left a message about me without my permission. Any help would be much appreciated! Thank You!
06/02/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77520	Web
Received robocall/phone call XX/XX/2020 XXXX XXXX from someone claiming to represent a company called 'direct recovery services ' (? ), said call was a message for a person whose name I did not recognize about some sort of debt, do not know why company called my number, do not know anyone by the name they mentioned, I personally do not have any debts that I am aware of, company wanted person they were calling for to either call them at an 888 number or go to a website, click on a url and enter a number, very concerned that this may have been an internet fraud attempt, also reporting this to State of Texas Attorney General 's office.
10/05/2015	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	OR 974XX	Web
I received an email that told me that Direct Recovery. Org is intending to sue me for an alleged debt from XXXX, a company I have never heard of. I welcome a day in court, Where I live. I called and ask for them to send me verification in the mail and was refused! The email list 's an address in XXXX Ca. I have not lived in near XXXX Ca. since 2008.I am afraid that I will be sued without proper notice in a state where I do not live. Any debt incurred in XXXX ca. would be beyond any statutes of limitations, both criminal and civil actions, UNLESS i am not notified of any hearing, then a judgement is possible to obtain illegally.
05/29/2017	Yes	Debt collection Payday loan debt	False statements or representation Indicated you were committing crime by not paying debt	TX 778XX	Web
On XXXX XXXX , 2017, I wa s contacted by Direct Revoevery Services which indicated I owed a debt and that they had personal information which indicated I had to pay the debt. This initial contact was via voice mail. I contacted them concerning the voicemail and spoke with an male who refused to provide me with specific information regarding the debt. He was rude and kept insisting that I had to pay the debt or else. He further indicated that he was NOT going to provide me with any written information as requested regarding the debt. He refused to answer any questions I might have only repeating that I had to pay the debt.
11/22/2015	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	CA 947XX	Web
On Saturday XXXX XXXX, 2015 at XXXX XXXX an unsolicited email addressed to me was sent to an email account. The email stated I owed {$790.00} for a cash advance at XXXX XXXX XXXX. I have prepared a request for debt validation to be mailed to Direct Recovery Services on XXXX XXXX, 2015. I am concerned that the debt collector sent information about me and the alleged debt to an email account that is not registered to XXXX XXXX. Furthermore, the debt collector sent the email from XXXX XXXX 's account ; yet the email states the communication is from someone named XXXX XXXX. I am concerned that this correspondence is a scam.
07/13/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	TX 76134	Web
on XX/XX/XXXX Direct Recovery Services called my sister and left a very detailed message concerning an account pertaining to me. They gave her my name the amount of the debt owed and the options I have to settle the matter. This was right after they called me and left the same message @ XXXX, they called her number shortly after. They provided my account number as well as my zip code. This is concerning simply because that number could have been changed and belonged to anybody. But their system is designed to call and leave a very detailed message about clients. This is unacceptable and very intrusive to my problems.
06/26/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	ID 83709	Web
Direct Recovery Services called my phone at XXXX on XX/XX/2019 and left a threatening voice mail regarding an alleged XXXX? debt owed by someone who I believe is my niece, XXXX XXXX. I have not communicated with my niece in well over 20 years, have no knowledge of her location or phone number, and had no idea that she had a debt to a collection agency. This voicemail message went well beyond attempting to determine the debtors current contact information and is clearly in violation of the FDCPA which " prohibits a collection agency from discussing your debt with your family, friends, neighbors or employer. ''
03/31/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MN 554XX	Web
I have been called repeatedly over the course of a week from Direct recovery services LLC. Ive received about 2 voicemails claiming they are looking for a person named XXXX and it said if I wasnt XXXX ( which I am not ) to disregard the message, yet, they continued to harass me and leave back to back phone calls from several different numbers. Ive tried answering once and they hung up without saying a word. And when I block a number, a new one shows up. Ive received about 9 calls since XXXX am this morningits now XXXX pm. I would like to be left alone and will be filing a harassment lawsuit if this continues.
12/27/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NY 136XX	Web
Direct Recovery Services contacted and left voicemails for me on my mother 's number. There, it identified my name, my account number, the name of this business, and the fact that I owe money. This is not the first time they have done this. I have no clue what these people are after, because they've never written me anything explaining what debt they're allegedly trying to collect, nor have they informed me of my right to dispute. They keep calling nearby individuals, including my Mom, Dad, and brother at this point, and now they've left voicemails, despite me having told them to stop when they first tried.
11/01/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MS 395XX	Web
A woman called " XXXX '' with direct recovery svc calls me at work and also calls my boss. They leave voice mails for my lawyer to contact them by the end of the day ( scam ). Through an internet search I found others are saying they collect for XXXX. This company attempted scam collections from me previously after I applied for a loan and then changed my mind about 5 years ago. They called for years trying to say I owed them. XXXX, I gave them all my contact information when I applied for the loan. By the time common sense told me to stop the whole thing it was too late. They are scum, illegal loan sharks.
10/27/2023	No	Payday loan, title loan, personal loan, or advance loan Payday loan	Received a loan you didn't apply for	NC 28540	Web	Older American
Received a phone call from XXXX Business name Direct Recovery Attempting to settle an alleged cash advance loan. I Received a similar call about 2 months with same thing. I have initially filed a complaint with the XXXX, AND have reported attempts with all XXXX credit bureaus for the 1st one. They have my phone number full name and last 4 of my social security number Again. I informed the lady today of steps I've previously taken and that I will be filing a second complaint with The XXXX TODAY. My name is XXXX XXXX XXXX My phone number is XXXX XXXX XXXX .... Thank you for your time and assistance...
05/24/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	NM 87121	Web	Older American
I received a message on my work phone from a XXXX XXXX. She did not identify the name of the company of provide any details about her call except to say that it was my last chance to contact her and make arrangements before legal action would be taken and it would permanently affect my record. I see that they called my work phone on XXXX, XXXX on my work phone on XXXX and stated last chance to call them and have the process rescinded was XXXX/XXXX/16. From XXXX XXXX, I see that they also use the following phone numbers to collect and I have been contacted by these numbers also : XXXX XXXX XXXX XXXX XXXX
05/05/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 109XX	Web
The company or scammers were reaching out and calling my family members to get a hold of me to pay a supposed debt for a shopping network of {$19.00} dollars in The month of XX/XX/2021. When I called the XXXX XXXX they told me that They do not work with that " debt company '' and had never heard of them. The " debt company '' has called me repeatedly and leaving odd messages even after I specified to them that I wanted a written notice of debt owed. Almost into the XXXX week of my last actual conversation with them and they have not mailed anything but they still keep calling me and leaving odd messages.
12/03/2021	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 63136	Web
XXXX XXXX and direct recovery services repeatedly contacted a third party by text in reference to my account. They contacted me as well. But they texted the third party details abt my account status through text. They had my phone, email, and address the entire time. I expressed to them on at least 7 occasions that they were texting my account info to the wrong person. I expressed this by email, text, and verbally. They continued to ignore my requests to remove the third partys info. I know they can leave messages with third parties.. but they are not supposed to give out my account information.
06/17/2020	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	TN 37040	Web	Servicemember
I just today XXXX XX/XX/2020 XXXX received a physical letter saying they are collecting the debt of {$150.00}. They have today alone called my daughter, my brother in law, my sister, my father, my husband all before calling me at all. I will attach the message from my brother in law. As soon as I received a message ( they use a " unknown/spam '' number ) I called them. By then my phone was already ringing while on the call from them yet again, granted yet another number so I did not know until I got that message. After making an arrangement I called back and the woman was very rude and abusive.
05/06/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 11757	Web
I received an automated call from the number XXXX with this message This is a confidential message for XXXX XXXX if you are not XXXX XXXX you must hang up now hello I'm being asked to report back to you which is a concern we have put a hold on your matter at your request that is a good thing but it has expired please call us back at XXXX we will be available until XXXX PM again the number is XXXX we do need to follow up for this matter will be taken out of our hands to pay online go to www.directrecoveryservices.com and click on the pay now link your account number is XXXX I am not XXXX XXXX.
09/12/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IN 46201	Web
In mid XXXX we started receiving phone calls at my grandma 's from some debt collector for my estranged mother. Neither I or my grandmother ( her ex mother in law of 30+ years ) have had anything to do with their client ( my biological mother ) in several years. I have told them this repeatedly! I even gave them a current phone number for her, and yet about once a week or so we still get calls from the collector. It's for about {$4000.00}. They are extremely rude, and I am terrified that they are going to do something to either of us but especially my grandma. It's not our debt! Please help!
12/29/2017	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	FL 34116	Web
Direct recovery services contacted an acquaintance last Friday on how to get in contact with me, Ive never heard from this company directly until yesterday they tried calling me, they also contacted my dad 3x and step sister 3x yesterday alone, I called them last Friday and ask them to stop calling any person I know threatening legal actions, when I spoke with the first gentleman on the phone he stated a name and last 4 of social which at this point anyone can say there me and get the info in regards to this matter but now the harassing phone calls keep continuing and they will not stop
11/10/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93010	Web
My Wife and are receiving constant calls from Direct Recovery Services. These are recorded messages stating they are collecting a debit. The message gives no other information. I am told my account number with Direct Recovery Services is XXXX. I have XXXX and the company and logged on to their site. The account number they give references a XXXX XXXX account I do not have. I do not have a balance with XXXX XXXX. My credit report does not show any outstanding balance with XXXX XXXX. I do not have an account with XXXX XXXX that matches the account number they provide at their website.
12/18/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NC 27703	Web
I received several calls from this company, Direct Recovery Services claiming to take " legal action '' against me. After speaking to a rep named " XXXX '' I told her I did n't want to discuss this and I terminated the call and she immediately called me back telling me that she needed to verify who I was and needed more information. I advised her that she was not allowed to call me back after I hung up on her because she was with a third party collection agency. She kept stating she needed to verify the info, I advised her that I would submit a complaint and she did n't care.
12/23/2020	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	VA 24018	Web
Mr XXXX from direct recovery service called me about a debt from XXXX XXXX. When I didn't call them back they called my parents on XX/XX/2020. I called him and got the information from him. His number to call back is XXXX ex XXXX. The reference number is XXXX. He offered me a reduce debt at {$130.00} for the XX/XX/XXXX loan of {$410.00} the loan is from XXXX. I called XXXX XXXX to see if I owed them money and it was paid off XXXX, I owe them nothing and it's a fraud attack from Mr. XXXX and the direct recovery services. Please do what is necessary to stop my harassment.
01/24/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Was approved for a loan, but didn't receive the money	CA 91710	Web
Direct Recovery Services has been asked to validate a debt, they continue to call my phone and email me and they have also contacted a company I work for.I spoke with XXXX XXXX # XXXX on XXXX XXXX I requested that they do not call or email or contact my place of employment.I also requested that they validate the debt I owe.I called and the caller hunk up in my face and I called back.They are horrible in the way of doing business, I have a right to ask questions, my identity had be stolen several years ago, so I am very careful and I have a right to check as a consumer.
12/23/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	FL 33150	Web
I am being threatened to be taken legal action outside office, but wont give information, I got a call from " XXXX XXXX '' stating I needed to call them because after XX/XX/XXXX the matters will be taken care of outside of the office etc, I called the number provided in the recording which is XXXX and someone answered so I asked where I was calling and they stated direct recovery service, so they said How can I help you, when I stated I was returning a phone call but wanted to know where and who was calling THEY SAID " i JUST TOLD YOU '' and rudely hung up the phone.
07/09/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	MI 49401	Web
Third Party Collection Agency is trying to collect a debt they say my dad owes. I called them and left a voicemail explaining this is not a debt I owe and asked them to stop calling me. I told them if they continued calling I would report them to the FTC. They stopped calling me for a couple weeks but have started calling and now texting me. I deleted old phone calls, but phone calls I've received since I asked them to stop calling me have been : XX/XX/21, XX/XX/21, XX/XX/21, XX/XX/21, XX/XX/21, XX/XX/21, XX/XX/21. I received a text message today, XX/XX/21.
09/17/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	IL 60156	Web
This company Direct Recovery services calls once or twice a month or more and the caller ID SHOWS one number and then the voicemail they leaves says to call another number then I do call that number its not an active number. I have tried to ask them What is the name of the company that they are calling from, and I get a repeated response. Then they leave a detail message describing a debt but they use lingo like I have a file for this name the voice mail is public, I have never got a verification of debt and I have no idea what debt their even referring to.
09/15/2021	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NY 112XX	Web
I called to see what debt they was talking about and the creditor was rude and nasty saying I owe XXXX XXXX and I try to tell him I never had a XXXX XXXX card and I wanted to dispute this debt. He was rude and nasty and said well we will keep calling and hung up. The debt collector is direct recovery XXXX. They are calling my family members and I do not know how they got their numbers. They are also threatening me by leaving messages. I called back and another person answers but not addressing my issue because she on the phone with someone else.
02/01/2017	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	OH 454XX	Web
Received a robocall today. The caller identified themselves only by a first and last name. Claimed that my " file '' had been flagged by " internal audit '' and that I needed to pay {$450.00} to prevent it moving to the next stage. did not provide company name, credit name or any other explanation. Went on for some time listing various percentage and dollar amount " settlements ''. This same message indicating my " file '' was in their office and a lot of other pseudo legal terms was left on the voicemail of several friends and family members.
01/23/2023	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	VA 23666	Web
I received a letter in the mail from a company called direct recovery services and they represent XXXX. They stated that I can pay my loan off in installments. As of XX/XX/XXXX I was under the impression that my loan was paid off. Today XX/XX/XXXX I received another letter this time from XXXX XXXX XXXX stating that they represent XXXX to collections with the same offer. I'm confused as to what is going on. If I owe the loan then I need to find out. If direct recovery service represents your company then the loan should have been paid off.
02/16/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 170XX	Web
A phone number from XXXX, when I pick up a recording plays saying they are looking to talk to me, then another recorded voice come on but they make it sound like a real man, a mean man. And he threatening that if I do not call him " the case will get worse '' and " it's in my best interest that I call ''. Very loud and rude. He then give this phone number to call him XXXX and the email address https : //www.directrecoveryservices.com/. It's all fake and needs shut down before they get an elderly victim. Thanks for your help!
06/05/2020	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	OR 973XX	Web
XX/XX/2010. I got a phone message from a number represented on my phone as being from XXXX Oregon the number is XXXX. XXXX is a small coastal town very close to where my Mother lives. In the message they state that I had made arrangements on a " matter '' but those arrangements were now over and I needed to call them. In reality there were NO arrangements made for anything. It was a lie. And they spoofed a number. This was deceptive and my info has been compromised in at least three data breeches and displayed on the dark web.
09/12/2015	No	Debt collection I do not know	Taking/threatening an illegal action Sued w/o proper notification of suit	VA 22033	Web
Good Afternoon, I received a call from someone named " XXXX XXXX XXXX, from the offices of XXXX XXXX '', not mentioning my name in the voicemail, and threatening legal action for something without giving any details on the creditor or leaving his phone number. I called the number back, and it went to a " XXXX ''. This is seemingly a false attempt to obtain my financial information, money, or other personal data. I looked up this number and found other complaints against this same individual. Thank you. Number : ( XXXX ) XXXX
07/30/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 76112	Web
The company uses an automated dialing system with recorded messages. The message does not identify who is calling or the nature of the call but states the message is for someone I don't know and further states to hang-up if you are not that person which I did the first time they called. This did not remove me from their system as they called back several times. I called the number back to in an effort to have my number removed however the person who answered hung-up on me when asked for their business address.
10/14/2019	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CO 80918	Web	Servicemember
Direct Recovery Services, L.L.C. has repeatedly contacted both of my sisters, XXXX XXXX ( XXXX ) and XXXX XXXX ( XXXX ) regarding my debt in an attempt to both collect debt as well as to threaten legal action in the event that no action was taken. A voicemail with the aforementioned behavior was left for XXXX XXXX on XX/XX/2019. Furthermore, a voicemail was left for XXXX XXXX on XX/XX/2019. Moreover, text messages were also sent to both of my sisters regarding the same information on the same dates provided.
08/09/2019	No	Debt collection I do not know	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	TX 76112	Web
Received a text message from XXXX stating the following : " Private Notice. XXXX XXXX call XXXX or XXXX XXXX XXXX XXXX XXXX XXXX XXXX Reply stop to unsubscribe. '' After clicking the link, was redirected to a page requiring me to input social, DOB, and an account number. I looked up the name of the company listed at the bottom of this page as DRS, verified as Direct Recovery Services. Nowhere was I notified that the text, nor the page asking for my personal information was an attempt to collect a debt.
08/23/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 615XX	Web
I have recently started to receive phone calls from a company that identifies as Direct Recovery Services calling from XXXX this week. When I answer it is a recording and threatening to take action by XXXX if they do not hear from me. I was contacted today by my husband, mother and ex-husband that they all also received same call asking for me. I have attempted to contact company but they hang up on me and threaten to sue. I have yet to hear what they are attempting to collect. Sounds like a scam to me.
05/27/2020	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	VA 22554	Web
I was contacted Direct Recovery Services and told that I owe {$380.00} for a past balance to XXXX. While I do remember doing business with XXXX at one point, the amount of money that I owed on that account was {$110.00} according to my records. I am writing a letter to Direct Recovery Services and disputing this amount. I am also placing a complaint with the CFPB because I know that XXXX was involved in Payday Loan Scams. I believe that this is one such scam and I am reporting this issue.
02/12/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IA 50317	Web	Servicemember
( XXXX ) XXXX is the number they tell me to call. They are calling from this number though XXXX. It is a recording telling from XXXX XXXX. Stating that my account is been audited internally and that I need to call their office immediately before schedule advancement of my account. This will be their final call. They call me every day different number. They call my parents cell phones 10 times a week. Stating i owe XXXX. Doesn't say name of debt collector. Website given to go to is XXXX.
05/18/2016	No	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	TX 762XX	Web	Older American
The company is owner of the note is dispute. and the calls at XXXX or the calls at XXXX are against the credit laws. The amount is incorrect on the note amount. I have not received any letters or other contact. They have indicated legal action or everything else about this. The company is not even the collection company the store indicated was the collector.I have tried to arrange a payment I can afford with in the beginning but without all of the other charges they are adding to it.
12/05/2020	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	FL 32211	Web
Direct Recovery services constantly calls, ROBO calls cell, work, for anyone to receive message of debt I no longer owe from XXXX XXXX credit cards. Letter attached from previous CFPB complaint. Calls archived from : XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/2020 from numbers XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Spoke with XXXX XXXX and XXXX on XXXX XXXX. Emailed letter same date directrecoveryservices.com and XXXX directrecovery.org
02/15/2018	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TN 372XX	Web
I was called on XX/XX/XXXX about a debt collection. When I returned the call I found out that they were trying to reach someone else but had the wrong number. I asked them to remove my number from their list and to not call me again. Today, XX/XX/XXXX they called again looking for the same person after I told them to remove me from their list because they have the wrong number. I'm tired of being harassed for someone else 's debt. They keep looking for a XXXX XXXX, and I am not him.
02/22/2021	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TX 77056	Web
I keep getting calls from a company called Direct Recovery Services ( XXXX ). They are trying to collect a debt for someone by the name of XXXX XXXX. I have informed this company over and over that this number does not belong to anyone by that name. I have asked them several times to remove my number from that account and to stop harassing me. This company calls multiple times a day and will not stop calling. Again, I am not XXXX XXXX, this isn't my debt. How can I make them stop?
09/26/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	OH 444XX	Web
Direct Recovery Services contacted my fiance 's brother about a debt I owed from 2 years ago. They mentioned that if I did not contact them it would lead to being served papers to go to court and that I only had 24-48 hours to contact them. When I contacted them I asked for proof of the debt belonging to me and I was hung up on. I was also promised that once the debt had been paid I would receive an email confirming the debt paid and closed, I still have not received my email.
09/04/2015	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	CT 06320	Web
DRS is attempting to collect on a payday loan I did not apply for/did not receive. They have called in the past and most recently, emailed me twice, XXXX different reps contacted me. They have an address of a person with the same name, this appears to either be fraud or a mistake on their end. The address the have for me is XXXX XXXX XXXX XXXX XXXX, XXXX, CT XXXX, I have never lived at this address. The amount they claim I owe is XXXX from Payday Yes, a payday loan company
12/01/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 43068	Web
XXXX, XXXX if you are not. This is a confidential message for if you are not you must take up now. Hello. I'm not sure we had put a hold of your matter at your request, and that is a good thing, but it has expired. So you must call XXXX. I will be available today until XXXX XXXX. XXXX. We do need to follow up or unfortunately, the matter will be taken out of our hands to pay online. Go to XXXX XXXX XXXX XXXX, and click on the pay now link bank account number is XXXX.
02/27/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CO 80817	Web	Servicemember
Direct Recovery Services has repeatedly called, my husband, my ex-husband, my ex-husbands wife, my ex-mother in-law and myself. The woman has been given the information of my Bankruptcy Attorney on two occasions and was informed any further communications needed to be done through him. She continues to call regardless of having been given this information. Furthermore she is informing people other than myself that she is a debt collector calling regarding my balance.
12/18/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 75803	Web	Older American, Servicemember
on XX/XX/20 i recieved a voice mail from phone number XXXX which showed as a spoof call from XXXX Texas area code from a man named XXXX XXXX from Minnesota claiming to be a lawyer from Direct Recovery Services saying that i need to call XXXX before XXXX local time to make some kind of prepaid debit payment within 24 hrs or the local police department would be out to my home or work to effect a arrest warrant.of course no one ever came and we knew that it was a scam.
08/31/2016	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	UT 84115	Web
Direct Recovery Services ph # XXXX XXXX XXXX reps name XXXX XXXX called me I spoke with him told him I am working with a company to consolidate my debts he just hung up on me then called my mothers phone and stated that if I do n't call him back I will be in more trouble then I ever have been in my life then he called my partners phone 4 times and my phone 4 more times I told him to cease and desist all calls and he told me I better watch out then he hung up on me
01/26/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NY 10308	Web
On Thursday XX/XX/2021 I received a text message from my aunt that direct recovery XXXX Robocalled her and left a automated message for a debt in my name Within a a half hour my mom called with the same message The only way anyone would know the three of us are related is because on XXXX its listed in family area- aunt and mother XXXX yrs old and havent lived with either of them for 20 plus years This company is clearly violating all sorts of privacy issues
04/28/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	AZ 85029	Web
On XX/XX/2020 at XXXX we were contacted by DIRECT RECOVERY SERVICES ( XXXX ) looking for XXXX XXXX. Upon connecting to an operator I explained he is calling a company and the operator immediately hung up on me. I have placed several calls to this company trying to get our number removed off this persons file and every time the operator hangs up the call and refuses to remove our number. These constant calls are becoming a nuisance and need to stop.
08/10/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	MI 48917	Web
They called my sister on XX/XX/XXXX or XX/XX/XXXX. The called another family member on XX/XX/XXXX. Said there name was XXXX and they were leaving a message for XXXX XXXX and that she owed XXXX but they could break it down to XXXX oor XXXX account number XXXX but nothing with who the debt is about. I could call them back at XXXX didn't catch it all. but Said they were calling from Direct Recovery Services and i could go on line to contact them.
08/04/2021	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	OH 449XX	Web
Hello I'm reaching out to you. I received numerous calls to collect a debt. I have actually two collection agencies trying to collect on the same debt from XXXX XXXX. The one agency is XXXX XXXX XXXX and also Direct Recovery XXXX. I don't want to be paying twice for something and the same debt. I was wondering if you could help me out and letting me know if two debt collectors can actually do this. If you could please help I appreciate it.
04/06/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 92545	Web
Direct Recovery Services contacted my Employer and left a voicemail on XX/XX/21 at XXXX XXXX on my Employers General Mail Box that is checked by various receptionists, and there message was VERY detailed but mentioning the EXACT amount of my debt, as well as optional payment amounts for settlement. This was VERY EMBARRASSING AND INVASIVE as again, this was left on my Employers general mailbox where numerous people/employees have access too.
08/02/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TN 37013	Web
I received a phone call from a debt collector, on Friday, XX/XX/XXXX called direct recovery services from a rep named XXXX XXXX for my brother including an account number for the issue. However, there is not a debt owned and they asked me to call back to resolve the issue. My brother called the number back and they asked for my name and information. When he refused to give it to them, they hung up. The number they called me from was XXXX
01/08/2016	No	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	IL 612XX	Web
I did, about a year ago, have an XXXX XXXX account. However, this company does n't have my correct address. They called my sister, my daughter, and my ex ( who I have n't been in contact with in 15 years ) and told all of them that I needed to contact them immediately or I would be sued. The messages were automated and the name of the " rep '' was XXXX XXXX. I believe this company is actually a scam and not a legitimate debt collector.
09/28/2017	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OR 97124	Web
On Thursday, XX/XX/XXXX one relative and one former roommate ( in XX/XX/XXXX ) received phone calls from XXXX. I have not received any written communication from this client or debt collector. Attached is a message left on one voicemail, the other call was picked up. I received a phone call but no message. Attached is the voicemail left on my relative 's answering machine. These calls happen weekly but the most recent was XX/XX/XXXX
01/21/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OR 972XX	Web
received voicemail from Direct Recovery Services LLC. The number called from was XXXX. " Hello this is XXXX XXXX calling. My office has spent enough time and resources trying to reach you already. It's definitely in your best interest to return this call immediately to resolve your matter voluntarily. Our number is XXXX. '' Call received at XXXX on Tuesday XX/XX/2020. I don't owe any debt. This is their first attempt to contact me.
08/11/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 91206	Web
XXXX XXXX ( NOT SURE ), SAYING SHE JUST GOT THE COMPLAINT TODAY AND WANTS TO KNOW IF THIS WAS INTENTIONALLY IGNORED OR OTHER SITUATION. NEED TO CALL THEM BY XXXX. AFTER THIS, THAT WAS THE TIME AUTOMATED MESSAGE SAYING IT IS AN ATTEMPT TO COLLECT A DEBT BY DIRECT RECOVERY SERVICES. AND AFTER A FEW MINUTES CALLED ONE OF THE NUMBERS ON MY CELLULAR ACCOUNT WHO IS NOT EVEN ON ANY OF MY CONTACT INFORMATION SAYING THE SAME EXACT THING.
02/10/2022	No	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	CA XXXXX	Web	Older American
Direct Recovery Services called my place of employment on XX/XX/XXXX from telephone number XXXX at XXXXXXXX XXXX. and today, XX/XX/XXXX, at XXXX XXXX. from telephone number XXXX. They also sent a spam e-mail to my work e-mail address. They are calling regarding debt that dates back to at least XXXX. In addition, they sent out an individual to my parents address to try to collect said debt when I did not even live at that address
10/28/2016	Yes	Payday loan	Can't contact lender	MO 64133	Web
HARASSING PHONE CALLS ON MY CELL NUMBER, THREATHEN TO SUE AND JAIL TIME IF DEBT IS NOT PAID, PERSON STATES THIS IS FOR A LOAN IN 2013, I FILED BANKRUPTCY IN 2013 AND ALL MY DEBT WAS LISTED, CALLING FROM PHONE NUMBER IN MINNESOTA. person kept YELLING AT MY REGARDING THIS DEBT she was RUDE AND WOULD not LISTEN, she TOLD ME I NEEDED TO PAY THIS DEBT BY XXXX TODAY OR ss NUMBER NAME WOULD BE LISTED WITH FBI FOR INVESTIGATION.
07/18/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NV 89506	Web
My name is XXXX XXXX DRS ( direct recovery service ) left a voicemail on my sisters phone without my permission which disclosed my personal information without my consent! The first time I called back XXXX answered I asked for the name of the company he refused to tell me and hung up in my face I never even got to what debt they were calling in regards to I was so upset theyre disclosing my information on voicemail!!
08/24/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	OR 97801	Web
I received a message from XXXX. The message was for an ex-boyfriend I have n't seen in 12-13 years. Not only have I gotten married and have a different last name now, I have lived in XXXX different states and changed number a few times. I have no idea how the company got my number, and the message left threatened legal action and was very threatening overall. I wish I could tell him to make this complaint as well.
02/15/2021	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NC 28739	Web
A week ago a friend ( not even anyone I'm related to, nor would I ever use their information on anything I ever do ) was contacted regarding a " debt '' that I owe. I do not have any accounts in collections, nor have I been called or emailed or received a letter myself about my own so-called debt. I'm pretty sure it's a scam, but my personal information is being given to someone that isn't even related to me!!!
10/05/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	AL 351XX	Web
Company has been calling many different people including an old roommate from 1997. They are telling them a court case is being filed against me. They know my number, yet they are using an unfair tactic of calling my known acquaintances to embarass me. They should only call me. I tried to get them to give me the numbers they have been calling but they refused, and they also spoke to me in an abusive language.
09/09/2019	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	ME 040XX	Web
This company Direct Recovery Services ( directrecoveryservices.com ) calls again and again trying to collect debt from someone who previously had this phone number. I've explained this several times and asked them to remove the phone number. Sometimes they call and leave nasty messages. When I ask questions about who their company is they often hang up. They appear to have other complaints about them.
09/28/2017	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	DE 19803	Web
Company left voice messages about an undisclosed " matter '' requiring attention on my home and cell phone. After returning their calls, the company refused to mail any information about the matter or even provide their company mailing address so that I could write to them. They claimed to need to verify my personal information ( last XXXX of SS and birth date ) before they could do anything. Total SCAM!
07/21/2015	No	Debt collection Payday loan	Communication tactics Frequent or repeated calls	OH 44067	Web
XXXX XXXX keeps calling after I asked them not too. they are collecting on XXXX debt that they will not send verification on. I have asked for verification by mail, they say all they can do is email.. I proceeded to ask them to quit calling and leaving recorded messages about i have two business days before legal action is taken. I have gotten nothing from them in the mail nor will they verify this debt.
06/22/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 17268	Web
My name is XXXX XXXX Direct Recovery Services The ref account # XXXX This company has a computer calling my work cell during regular business hours about a debt that is not mine. I think they got my number illegally. I want it to stop. I received text messages from my cell date and time fromXX/XX/XXXX @ XXXX XXXXXX/XX/XXXX @ XXXX XXXX They want XXXX XXXX to call this number XXXX about a debt.
11/16/2023	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TX 775XX	Web
They have called multiple times, during the day starting early XXXX all the way through last at night. They talk about getting me arrested, calls me names, spoke about XXXX things after I asked them to stop calling me, the lady told me I had no rights to tell them anything that I was a loser. I would really like to sue them for the harrasment, and making me feel like they have been making me.
12/29/2016	No	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OH 44212	Web
I an reciecing calls from " XXXX XXXX '' on my cell phone. They are leaving messages for my deceased nephew. He lived in XXXX and I am in XXXX. When I call and advise that he committed suicide two years ago, then demand to know who they are and their company address, they say their information in protected by privacy laws then hang up on me. Because of this, I can not get further information.
09/30/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA 92831	Web
This account is inaccurately and erroneously reporting. Their intentional and willful furnishing of inaccurate information is a violation of FCRA Section 623 and according to FCRA Section 611. I have done many attempts to reach out to XXXX XXXX XXXX but they failed to give me any results or feedbacks about this concern. Please investigate and remove it from my personal credit file. Thank you.
10/13/2020	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 78504	Web
They sent my mother-in-law a text with a link and the account number they have for me. I have never heard of this company or received a text myself. I have never used my mother-in-law 's cell phone number in regards to any of my financial needs, not even as a reference. So, I don't even know how/why they would think it was appropriate to share any information with her on any matter.
12/03/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	AR 720XX	Web
I received an email from Direct Recovery Services indicating that it was a final notice to collect a debt for XXXX for {$480.00}. I do not have and have not had an account with XXXX and have never been contacted by this or any other company in regards to this debt in the past. Since I do not know who they are, I do not want to call them or open any attachments from their email.
02/06/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	NV 89084	Web
Although I no longer work at my old job, this number continues to call about a debt which they refuse to disclose when you call the number. My old coworkers have told them to cease calls at the work place. They now call my new phone under an Unknown Number. The voicemails left on company messaging contain information they claimed they have received from my public record.
04/24/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MO 64093	Web	Servicemember
Recorded message from phone number XXXX saying that this is last time they are going to try and contact me and legal action will be taken against me. in the recorded message it tells me where to go to make a payment with the debt validation or information regarding original creditor. Calls at least once a day while I am at work and they are unable to prove anything.
12/12/2016	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	CA 95219	Web
After spending less the XXXX minutes on the phone with a representative named XXXX, he not only was very rude but threaten to take legal action against me for a {$250.00} dollar debt. This company is n't in the same state as I am nor do I think it is acceptable to verbally abuse and threaten legal action, without even sending a client a letter of the debt they owe.
04/18/2019	Yes	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	WY XXXXX	Web
They keep calling and they do not state that they are a debt collector in their messages that they leave on my voicemail machine I have a recorded voicemail from them they also leave the account number on there in the voicemail without even verify that I am the person that they are seeking they keep calling at ungodly hours and not claiming to be a debt collector
05/10/2019	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	LA 70791	Web
I have told them to communicate with me only by mail. Today they texted me and a family member via text. The text allowed anyone they sent it to to accept/agree to on my behalf. I dont know what this is about. I want them to provide everything they have showing I owe whomever they are trying to collect for and to stop harassing me and my family members by phone.
02/07/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TN 37415	Web
Left very aggressive pre recorded voicemail threatening me to call them back before XXXX today or they would have to take further action. Gave no information on the debt they claim I owe, did not give the name of their company. Only left a call back number. When I called back I got the name of the company but then was disconnected when I began asking questions
01/03/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 92646	Web
it's the same scammers in Georgia Direct Recover Services. There are plenty of complaints online about them and a class action suit was filed in XX/XX/2017 I owe nothing to the company the claim to represent. When I called the number and provided a reference number they left on my voicemail, they became threatening and verbally abusive, just like before.
08/31/2023	No	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	NV 89103	Web
A bankruptcy is listed on my credit report along with a creditor by the name of XXXX XXXX XXXX. My identity was compromised and I need these items removed and block as a result of me not creating a relationship with neither company. I have never filed a bankruptcy. I have tried contacting the court concerning this matter several times. Please assist.
06/04/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 78840	Web
On XX/XX/40, this debt collector called my boyfriends dad and left a voice message about a supposed debt I owe. I have no record of owing a debt to this company and I have never received any validation that I owe this debt. Direct Recovery Services violated a FDCPA law, which does not allow debt collectors to leave messages with third parties.
06/20/2018	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TN 37122	Web
Arrangement Department Direct Recovery Services XXXX XXXX XXXX Multiple calls to family members and people at my old address which I had not phone number on file with Leaving long messages in detail about any debt I owe, and calling at all hours of the day. Screenshot of friend who received a very long and detailed message at my old address.
06/15/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	OH 43235	Web
I got a call yesterday from a Direct Recovery Services stating that I owe {$3900.00}, and I had 2 days to resolve this account they didn't state would happen after this but said the file was already audited. I am not sure what this pertains to I have never received any information regarding this company or who the original debt is with.
02/29/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 43223	Web
My mother, my youngest sister and I have all received harassing and repeated phone calls regarding a debt my other sister owes. None of us have cosigner anything and she is an adult who doesn't live with us. In addition, we have never provided our contact information to this company and are all being called on our personal cellphones.
09/09/2019	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	NV 89509	Web
I asked the company to stop calling my work phone number and my work does not allow private call. They continue to call my work. I am not sure of a resolution because I question the legitimacy of the debt. The debt collector informed me that they were not going to call again because I couldn't make a payment yet they keep calling.
02/19/2016	No	Debt collection Credit card	Communication tactics Threatened to take legal action	MA 01960	Web
this company which has already received multiple harassment complaints XXXX XXXX has contacted my ex wife whom I have n't had communication with since 1990!!!!!!!!!!!! my ex brother in law frequently and daily whom I have n't seen in 9 years!!!!!!!!!!!!!!!!!! and leaving threatening messages regarding legal action!!!!!!!!!!!!!!!!!
07/18/2019	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	CA 92647	Web
This company did not announce they were a debt collector when calling me. they answered " hello this is XXXX '', then told me I owed them something when It wasn't even me, they were calling for the wrong person. they did not clearly state they were debt collectors and any information collected would be use for collection perpouse
11/21/2020	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	GA 30906	Web
I have received several calls about this 10+ old debt. I have instructed them to not call me. They continue to do so. They also spoke with my relative about this debt. This relative does not live in my home and I am unsure how they even got the number. But they were very detailed in giving them the information to pass on to me.
05/04/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 331XX	Web
Hello, I've reported this number before and nothing has changed, they called again today @ XXXX XXXX. The number is XXXX. I am really tired of them calling for over two years now. I've spoken to them as well as texting them. they are looking for someone named XXXX XXXX. I am not her nor does any person by that name live here.
01/22/2020	No	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	CA 90043	Web
I have been in count with Direct Recovery about a credit card debt inwhich I am unable to make payments without a job and looking for work. In explaining this to the representative this morning on XX/XX/20 at XXXX : he goes on to tell me how shameful I am for being out of work for this long, and then hung up the phone.
03/06/2018	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	LA 70815	Web
Multiple calls looking for a XXXX XXXX who has never lived here or had this phone number. Told that to them, said they would take number off, but I still get their robo call. Most recent call was this a.m. XX/XX/18. Spoke with a male by name of XXXX (? ), Asked not to call again, he did not apologize and hung up on me.
08/25/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TN 38114	Web
The company is calling my office and leaving messages on another coworkers phone about my debt with the company. I have spoken to the company and have EXPLICITLY EXPLAINED that this was my place of work and that the number on file was not my number. I even gave them my phone number. They are continuing to call my job.
05/12/2017	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	CA 960XX	Web
On XXXX XXXX this company left a threatening voice mail on my phone as well as my mothers indicating my 'file ' wound up on their desk and it would 'behoove ' me to contact them before XXXX at XXXX , however no one ever answers that number, and I have no idea who or what they are wanting. Message attached
03/29/2022	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	TN 377XX	Web
I have already submitted a complaint and the company called Direct Recovery ignored the complaint and keep harassing my sick mother. They have ignored the first complaint submitted to you and now I expect you to take action. They have broken the law when you told them to stop. The phone call was made today XXXX
11/12/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 952XX	Web
Debt collector contacts me numerous times a day on different phone numbers, contacts my employer, and contacts distant relatives. I've asked this company to stop calling my work phone to no prevail. They are extremely aggressive and they leave aggressive messages on families voice-mail as well. It's harassment.
09/08/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TN 378XX	Web
The company has called me a few times. Neither time have I answered but they have left a voicemail with personal information on the voicemail. They dont know that the number they have called on is my phone number. They told me in the voicemail how to pay the bill and the account number that is listed with them.
12/10/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 20748	Web
They are repeatedly calling me about something I have no clue about and I dont owe anyone anything. Now they better stop calling me and nothing is on my public record. First off my old last name does not apply to me anymore and I dont have no case file or anything with md regarding them. They called from XXXX.
06/21/2021	No	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA XXXXX	Web
Direct Recovery Services , LLC continuously seeks to collect on a debt that was involved in ID Theft for their client XXXX. They are harassing me, using foul language and using discriminatory statements in an attempt to collect a debt. This debt was deemed as Identity Theft by XXXX. Please see letter attached.
11/18/2021	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	TX 77023	Web
Received a phone call from XXXX ( XXXX ) XXXX that left a voicemail with a man identifying himself as XXXX demanding that I called him back at XXXX as he and his company spent enough time and resources to locate me to pay a debt in which I have no knowledge of this company or who theyre trying to collect for.
03/22/2017	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	KS 66213	Web
I have been receiving a continuous stream of calls from collection agencies for a debt incurred by someone with same first and last name as mine, but not the same middle initial. I have repeatedly told these agencies that I am not the person in question, I am not related to this person, and I do not know him.
11/02/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 92139	Web	Servicemember
Direct recovery services violated FDCPA by contacting 2 relatives regarding a debt thats not on credit report. The company also left misleading voicemails and language to imply legal action. When company was contacted representative was rude, aggressive and threatening when told they violated the FDCPA act.
12/28/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MD 20745	Web
A co-worker and a male friend forwarded me a msg that was left on their work phone and cell phones stating that this was my final notice and that she needed my attorney to contact her by the end of the day. That is a form of harassment. The message came from XXXX, XXXX, the message was left by XXXX XXXX.
07/27/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 78759	Web
Direct Recovery Services using phone numbers XXXX, XXXX, and XXXX keeps calling me I have told them that I do not know a XXXX but they keep calling my cell phone and leaving messages. I spoke with someone who works there who called from XXXX and she said she would remove my number from her call list.
01/16/2020	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 92105	Web
Repeated calls from Direct Recovery Services. I am not the person they are trying to reach yet they continue to call. I don't even know whomever they are trying to reach. I've had this phone number for more than 10 years, so there's no way they can claim their information is current or appropriate.
12/21/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	LA 70506	Web
My name is XXXX and I work for a private company. I get pre-recorded calls almost everyday for someone name XXXX that does not work here. These calls need to stop. There is no XXXX here, this is a business. This company calls from telephone # XXXX but the recording says to call telephone # XXXX.
05/15/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NE 680XX	Web
I have had this cell phone number for a year and continue to recieve multiple calls from many different numbers for whom I presume was the previous owner of this phone. Most are recordings, but the few humans with whom I 've spoken always say they will take my name off the list, but no luck.
10/11/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95758	Web
This is my second complaint about DRS. This morning, the day after CFPB closed my previous complaint without any resolution, they texted me again about my brother 's debt. I want them to immediately STOP contacting me about my brother 's debt. I DO NOT OWE ANY DEBT. STOP CONTACTING ME.
05/06/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 331XX	Web
Hello, I have reported this problem many times. I have spoken to them as well as texted and I continue to get daily phone calls for over two years+ now looking for XXXX XXXX XXXX I never heard of. Today they called at XXXX am XXXX, It is by XXXX XXXX and leave XXXX as their number
05/29/2020	No	Payday loan, title loan, or personal loan Personal line of credit	Problem with the payoff process at the end of the loan	NY 11211	Web
I had an account with XXXX I paid this account off. I have called and they said I dont owe anything. Now Direct Recovery Services is calling saying I owe them money. They bout my debt. I dont have any. They are very rude and saying they are going to take me to court and sue me
12/05/2023	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	PA 19460	Web
Phone ID states : Financial Customer Call. Its XXXX XXXX XXXX debt XXXX pretending to be from XXXX XXXX. They even set up a website to complain about harassing calls from XXXX XXXX so the consumer submits all their personal information to them so they can collect money from you
04/15/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95020	Web
Never received any communication at all until XX/XX/21 and then suddenly receive text message, phone calls to my personal phone, phone calls to family members. Family members called me concerned about it. This is absolutely inappropriate. I do not owe any debts to this company.
04/18/2018	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 44203	Web
On XX/XX/2018, an associate at Direct Recovery Services contacted my ex-husband. They released all of the debt information to him including the amount of money that I owe as well as the name of the company it is directly owed to and asked him to leave a message to contact me.
07/22/2015	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	FL 32724	Web
XXXX XXXX calling neighbors that I do n't know and informing them that they are FBI and to contact the immediately about a debt I have. I noticed other complaints online from that name/number, that they are Direct Recovery ServicesXXXX XXXX XXXX, XXXX, NY XXXX ( XXXX ) XXXX
12/15/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 95123	Web
Receiving a vague voicemail from the this phone number twice threatening that if I dont take action, they will take it to the next level. They are claiming to be from Direct Recovery Services. I have not received any formal letter on this matter and have my suspicions.
03/20/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	AZ 85040	Web
On XX/XX/2018 at XXXX we received an automated message ( XXXX ) from XXXX XXXX XXXX for XXXX XXXX asking him to call XXXX and reference Acct # XXXX with zip code XXXX. We tried to reach out to the company to have them stop calling us but the calls could not go through
03/20/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	NC 27707	Web
The company has called my phone threatening legal action. Today they contacted my work phone, and never disclosed who the debt was with, but left an account number and told me to go online to make a payment now, and to not underestimate the actions that can be taken.
06/29/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MS 39402	Web	Older American
Message left on my phone regarding a debt owed by someone else. I have had this same number 15 years!!! Last call was XX/XX/2020 There are numerous complaints against this company for attempting to scam people out of money by making fraudulent debt claims.
10/08/2015	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 75010	Web
Only your failure to respond has resulted in your case being processed this call is to inform you that you have one full business day and which to rectify this matter, Please Advise you must call by XXXX to at XXXX XXXX You may Call XXXX again that is XXXX?
02/10/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 77007	Web
I am a former employer for an alleged debtor. This person has not worked for our company in over a year. Direct Recovery Services ( ( XXXX ) XXXX ) has left multiple messages for me, including one with his name, alleged debt amount, and settlement options.
02/12/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SD 570XX	Web	Servicemember
Direct Recovery left a message on my cell phone stating I had ignored their attempts to collect on a debt. Their phone number is XXXX and occurred on XX/XX/2018 at approximately XXXXXXXX XXXX. I keep my bills paid and suspect the caller to be a scam.
05/03/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SC 29505	Web	Servicemember
A XXXX XXXX left voice mail threating collection action for non-exsistent debt. A call back indicated debt was of a XXXX XXXX ( Sp unknown ) Call back indicated company was Direct Recovery Services. Note we do not have any idea who this XXXX is.
01/31/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	LA 70737	Web
I keep getting calls from this company direct recovery services that I have never had any dealings with nor they do say what they're calling about. I never answer these calls and I would like them to stop, they can only contact me via mail.
04/21/2017	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	MT 59901	Web
I have received multiple phone calls from someone who calls himself " XXXX XXXX '' with " Direct Recovery Services '' at my place of work after XXXX XXXX has been informed that I am not able to take collection calls while at work.
01/07/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77901	Web
The debt collection agency Direct Recovery XXXX has indulged in repeated predatory, fraudulent and illegal methods of communication concerning a debt I have never owed. They have text me and leave messages constantly beginning this year.
05/27/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	NV 89134	Web
Direct Recovery Services is placed on my credit report illegally. I have no knowledge or contract signed with the company. My privacy and consumer rights have been violated by a company that I have not agreed to conduct business with.
03/28/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA XXXXX	Web
Repeated calls to collect debt for person not associated with our phone number. When I call back they are abusive quickly stated have debtor update records and hang up. Have called at least two three times daily for past three weeks.
01/21/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CO 80134	Web
Intimidating voicemails left to me intended for someone else. No right to call and disturb me, this number is not associated to persons name left in my voicemail. My voicemail greeting does not match name this company is looking for.
08/02/2017	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	MO 64151	Web	Servicemember
Leaving harassing messages on my cell phone, work phone and my mother-in-laws phone about a debt I do n't know about. Telling me this is my final chance to resolve this issue. Never received anything in the mail regarding this debt.
09/16/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IN 46254	Web
I received a call and voicemail from XXXX ( a XXXX number ) and the voicemail stated someone else 's name and said their debt collection client was demanding a decision for repayment. I am not the named person in the voicemail.
06/07/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	TX 75901	Web
Direct Recovery XXXX is calling all my family members they see On XXXX XXXX and leaving detailed voice mail about my debt .... On Family members Voice-mail. It is making my family members angry because they do not owe this debt.
12/09/2021	Yes	Debt collection I do not know	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	TX 79707	Web
I have received multiple phone calls from direct recovery plus, they leave voicemails to try and sound like theyre lawyers. I have not once received any kind of notification in the mail of what they are even trying to collect.
10/26/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	FL 34684	Web
Company continually calls and leaves voicemails despite not having any debt in my name. They continue to call despite me letting them know they have the wrong number. Furthermore this doesn't even sound like a real company.
05/30/2019	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	CA 95242	Web
Back in XX/XX/XXXXI was contacted by direct recovery service via text message and phones trying to collect a debt. The also contacted my mom and my sister regarding the debt and disclosed that info to them as well.
07/29/2015	No	Debt collection I do not know	Communication tactics Threatened to take legal action	CA 94117	Web
I received a call from ( XXXX ) XXXX, and the voicemail said to call before XXXX or else they will " escalate '' legal matter. It 's apparently a debt collection for my sister. I do n't know how they got my number.
03/09/2017	No	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	CA 90241	Web
This number XXXX XXXX XXXX left me an automated voice message regarding a debt and then somehow called my brother about me ... when i call back it is a voice message box i would like them to not contact family
12/18/2020	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	MO 65807	Web
Got a call from a debt collector direct recovery services was told I owe XXXX bucks and the will settle for XXXX. Said debt was taken out from XXXX XXXX. Called XXXX XXXX and they have no record of it.
09/14/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CO 80016	Web
Company has called me and left a voicemail. As I was listening to this voicemail, I received a message from my mother stating they have tried to contact her as well on multiple different occasions.
04/08/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 327XX	Web
They refuse to mail me verification of the debt. They told me to call the company myself but want me to pay them directly. They wont send anything via mail and keep asking for my email address.
04/29/2017	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	AZ 85392	Web
Voice message attached. It violates FDCPA. The caller did n't identify the company she represents. purpose of the call and that the purpose of the call was for debt collection purposes.
04/30/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MD XXXXX	Web
Company will call with threats and have and will not say who they represent so I can confirm if the dbet is mine or legal I have asked the company to send validation of said debt.
05/20/2015	No	Consumer Loan Vehicle loan	Problems when you are unable to pay	FL XXXXX	Web
I keep getting calls for someone who used me as a reference on their auto loan and I do not know where they are or how to reach them and now I am receiving threatening phone calls
10/14/2019	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 95758	Web
I have repeatedly asked DRS to stop contacting me about my brother 's debt -- and have even filed multiple CFPB complaints against them -- but they continue to contact me.
02/03/2022	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TN 377XX	Web
Keep calling my sick mother looking for me even though both of us have tried to tell them to stop. They hang up on us before we have the opportunity
09/01/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	CA 902XX	Web
called my family after i clearly stated do not call anyone else 1 week back.. i even had made arrangements to pay back debt and they still call..
01/07/2020	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 75232	Web
Company has called relatives and associates on debt not owed. Releasing personal identification information to relative such as last 4 of ssn.
07/08/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	NJ XXXXX	Web
Direct Recovery Services LLC took {$210.00} from me for XXXX XXXX. XXXX XXXX confirmed that Direct Recovery Services LLC isn't the debt buyer.
06/16/2016	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 32301	Web
I receive numerous calls from a particular number and now I have friends and family telling me the same number is calling them asking for me.
01/06/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	FL 33714	Web
A recorded call, received XX/XX/XXXX while at work, intimidating and threatening action if not re-contacted by a certain date ( XX/XX/XXXX )
03/03/2021	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 323XX	Web
DRS contacted my parents and informed them of my debt and scared them by telling them I needed to have legal counsel and contact them.
09/30/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	VA 23235	Web
I keep getting emails, phoe calls and texts from someone threatening me from XXXX.directory.services.com XXXX Ref # : XXXX
12/26/2019	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	NV 89030	Web
Company left message threatening federal actions and disclosed information about a debt illegally on a voicemail
07/15/2015	No	Debt collection Credit card	Communication tactics Frequent or repeated calls	TX 75041	Web
Direct Recovery Services is calling me multiple times a day from multiple different phone numbers.
04/13/2022	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	FL 33844	Web
Calling for another person ( nephew ) to collect debt. Nephew XXXX XXXX was being contacted.
08/18/2023	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	OH 43612	Web
I am a victim of identity fraud
03/03/2020	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NM 87112	Web	Older American, Servicemember
Constantly call
09/18/2023	No	Debt collection I do not know	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	VA 23831	Web

06/29/2023	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	IL 60040	Web

07/21/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	VA 23954	Web

06/24/2022	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ME 04426	Phone

05/03/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33149	Web

05/02/2022	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was result of identity theft	MO 63303	Web

04/27/2022	Yes	Debt collection Credit card debt	Communication tactics Called before 8am or after 9pm	MT 59047	Web

04/20/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 94580	Web	Older American

04/13/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	MI 48066	Web

04/13/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33844	Web

04/11/2022	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	AL 35022	Web

03/29/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 43147	Web

03/25/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	LA 71107	Web

03/24/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NM 88005	Web

03/16/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NM 87120	Web

03/01/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	MD 21740	Web

01/21/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	KS 66441	Web	Servicemember

01/20/2022	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	IL 60619	Phone

01/18/2022	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	NY 125XX	Web

01/09/2022	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	IN 46254	Web

01/07/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30263	Web

01/05/2022	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	KS 66214	Web

12/06/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	IL 62035	Web

11/22/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TX 77401	Web

11/17/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IL 62035	Web

11/12/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	PA 15120	Web

10/29/2021	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	LA 70454	Web	Servicemember

10/25/2021	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	AZ 85382	Web

10/06/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MD 20707	Web

09/30/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NM 88005	Web

09/01/2021	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	IL 62966	Phone	Servicemember

08/17/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MO 64801	Web

08/10/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IL 62035	Web

07/26/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	OH 43065	Web

07/23/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 95409	Web

07/22/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85033	Web	Servicemember

07/14/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30332	Web

07/01/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	AZ 85234	Web

06/28/2021	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TN 37830	Web

06/28/2021	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	GA 31907	Phone	Servicemember

06/21/2021	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	OK 73034	Web

06/10/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	VA 23112	Web

06/03/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AZ 85042	Web

05/28/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MD 21901	Web

05/28/2021	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	DE 19977	Web

05/26/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	KS 676XX	Web

04/23/2021	No	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TN 37412	Web

04/22/2021	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	MN 55111	Web

04/21/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NJ 08816	Web

04/21/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MN 55369	Web

04/20/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 75204	Web

04/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 956XX	Web

03/26/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30045	Web

03/25/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MA 02120	Web

03/20/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MO 65804	Web

03/19/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	WI 53525	Web

03/16/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 94538	Phone

03/08/2021	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	OH 43068	Postal mail

03/05/2021	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 78240	Web

02/26/2021	No	Debt collection Medical debt	Communication tactics Frequent or repeated calls	AZ 85282	Web

02/17/2021	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours		Phone	Older American

02/16/2021	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OH 43845	Web

01/28/2021	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OH 43231	Web

01/26/2021	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TN 37013	Web

01/15/2021	No	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	CA 90027	Web

01/06/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	NV 89084	Web

12/22/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AZ 85298	Phone

12/11/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	IL 60423	Web

12/08/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92220	Web	Servicemember

12/02/2020	No	Debt collection Other debt	Communication tactics Called before 8am or after 9pm	AZ 85374	Web	Servicemember

12/01/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 13850	Web

10/30/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	AZ 85395	Web

10/29/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 75074	Web

10/14/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 45202	Web

09/26/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 14304	Web

09/16/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	NC 27100	Web

08/12/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 32086	Web	Servicemember

07/21/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NV 89145	Fax

07/21/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	AL 35057	Web

07/13/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 43054	Web

06/23/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MD 20784	Web

05/29/2020	No	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	NJ 08753	Web

05/27/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls		Phone

05/26/2020	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MI 48341	Web	Servicemember

05/22/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA 24019	Web

05/07/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	WV 26547	Web

03/17/2020	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 63123	Web

02/27/2020	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	NY 11510	Web

02/25/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	AZ 85207	Web	Older American

02/15/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 77079	Web

02/14/2020	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	MO 63141	Phone

02/06/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	46241	Web

01/16/2020	No	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 92071	Web

01/14/2020	No	Debt collection Other debt	Communication tactics Frequent or repeated calls	TX 77043	Web

01/08/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 452XX	Web

01/07/2020	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 90069	Web

12/11/2019	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	OH 43430	Web

11/13/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 15145	Web

10/26/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NM 88012	Web

10/08/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95758	Web

10/04/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 45122	Web

09/25/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CT 06776	Web

09/18/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	GA 300XX	Web

09/10/2019	No	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	NJ 08016	Web

09/03/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 91601	Web

08/13/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33065	Phone

07/08/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 17860	Web

05/08/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	VA 22939	Web

04/22/2019	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	MA 01843	Web

04/11/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OK 74133	Web

03/23/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	WA 98136	Web	Older American

02/25/2019	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 44710	Web

02/20/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt		Phone

02/16/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	TX 75057	Web

01/22/2019	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	HI 96734	Web

01/07/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MS 39046	Web

09/19/2018	Yes	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	MI 49327	Web

09/04/2018	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	TX 79705	Web

08/30/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 43130	Phone

08/15/2018	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	OH 44039	Web

07/19/2018	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls		Phone

07/11/2018	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	MI 49046	Web	Servicemember

07/11/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls		Phone

06/25/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 44118	Web

05/07/2018	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NY 11693	Web

04/25/2018	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	FL 33759	Web

04/04/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	FL 33759	Web

03/26/2018	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	PA 19403	Web

03/07/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CO 81082	Web

02/27/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	UT 84062	Web

02/16/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	CA 92395	Web	Older American

01/19/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OK 73020	Web

12/27/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 20770	Web

12/13/2017	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	GA 31904	Web

10/11/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93030	Web

10/04/2017	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	MN 56143	Web

08/30/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 19083	Web

08/17/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 45631	Postal mail

07/23/2017	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	TX 77459	Web

07/05/2017	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 32034	Web

06/29/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	FL 33913	Web

06/23/2017	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	NJ 07024	Web

06/14/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 95833	Web

04/26/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TX 77069	Web

04/14/2017	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 75702	Web

03/20/2017	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 77406	Web

02/03/2017	No	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	CA 96203	Web

02/02/2017	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	TX 77034	Web

01/02/2017	No	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	TX 77063	Web

12/01/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	AL 36344	Web	Older American

11/14/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	KS 66701	Phone

09/29/2016	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	NJ 08530	Web

09/24/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted me after I asked not to	OH 44833	Web

09/23/2016	Yes	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	OH 44122	Web

09/15/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 32207	Phone

09/07/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	AR 72012	Web

08/02/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 75089	Web

05/25/2016	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	FL 34610	Web	Servicemember

05/05/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 19605	Web

03/21/2016	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 21214	Phone	Older American

03/09/2016	No	Debt collection I do not know	Communication tactics Called after sent written cease of comm	FL 34953	Web

02/26/2016	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	NJ 08833	Referral

02/21/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NC 28079	Web

02/03/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine		Phone

01/19/2016	No	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	TX 76249	Web

01/04/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	CA 91913	Web

12/31/2015	No	Payday loan	Can't contact lender	TX 79915	Web

12/18/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MO 65301	Web

10/20/2015	No	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	FL 36526	Web	Servicemember

09/24/2015	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30253	Phone	Older American, Servicemember

09/03/2015	No	Debt collection Payday loan	Improper contact or sharing of info Contacted me after I asked not to	OK 74106	Web

09/02/2015	No	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OH 43081	Web

06/05/2015	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92804	Web

06/03/2015	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 76182	Web

04/29/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	TX 79924	Phone