Delivery Financial Services, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/28/2020 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 85283
Web
This company which I have " NO CONTRACT '' with has no legal right to collect on this said debt. Reporting of the debt is a violation of the FCRA. Section 623 ( a ) ( 2 ), Section 623 ( a ) ( 1 ) ( B ), and Section 623 ( b ) ( 1 ) ( E ). Please provide me with a true and certified copy of the complete audit trail/Certified Final Forensic Internal Audit of said account. Furthermore, in order for this company to validate the debt, please provide verification through audit certification of debt entry in accordance with G.A.A.P., I.F.R.S., in accordance with basel 3 accord and U.N.C.I.T.R.A.L Conventions. Notice Should you fail to provide Us with a copy of Our agreement and provide a persons name that We can communicate with then We will consider this matter at and end and notify you that any further demands for unsolicited goods and services will be regarded as claims for unjust enrichment in contravention of Fair Trading Act XXXX, s21c and Unsolicited Goods and Services Act XXXX, s4 and will be forwarded to Our solicitor for action. Your failure to respond, within 10 days of the receipt of this notice, and rebut with particularity, everything in this document with which you disagree is your lawful, legal and binding agreement with and admission to the fact that everything in this document is true, correct, legal, and lawful and binding upon you, in any court, anywhere in the United States of America, without your protest or objection or that of those who represent you. Your silence is your acquiescence. See : Connally v. General Construction Co., 269 U.S. 385, 391. Notification of legal responsibility is the first essential of due process law. Also, see U.S. v. Tweel, 550 F. 2d. 297. Silence can only be equated with fraud where there is a legal or moral duty to speak or where an inquiry left unanswered would be intentionally misleading. The recipient of this document is obligated to verify the record is correct or correct such record where a defect is found. NOTICE TO AGENT IS NOTICE TO PRINCIPAL NOTICE TO PRINCIPAL IS NOTICE TO AGENT SILENCE IS ACQUIESCENCE
08/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IL
  • 60515
Web
Original bill from XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Bill sent to collection company Delivery Financial ServXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. I had my XXXX XXXX I have XXXX XXXX XXXX XXXX ( XXXX Plan ) medical insurance with no co-pay/deductible as I am XXXX, XXXX and only receive Social security income. XXXX XXXX is an in network doctor. They did about 5 incremental XXXX XXXX XXXX XXXX XXXX XXXX with over XXXX bills for numerous follow up visits for XXXX XXXX over several years. XXXX XXXX did not send two bills to me nor my insurance and thus were not paid. I just found about these bill when I pulled my credit report and saw that they were sent to Delivery Financial Serv collection company. I wanted to send the bill to my insurance. XXXX XXXX says they do not have open bills for me. Delivery Financial Serv says they do not have the original bill to provide me and that I will have to get it from XXXX XXXX. I am just getting the run around. I have TONS of paid bills from XXXX XXXX. If they had sent this bill it would have been paid. I called XXXX and they trippled checked my bills- the charge was never received. No one can provide with a bill to send to my insurance. I expect now it will be too late to even bill my insurance. LASTLY, the 2 bills should be removed from my credit report until I at least get a bill and possible until the matter is resolved.
11/04/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85225
Web
The collections in question was from a hospital called XXXX Hospital that went bankrupt and shut down. All records and billing were ordered to be destroyed. I have disputed this debt and asked for debt validation repeatedly, as recently as XX/XX/2020, and have received nothing. I am not even positive what this bill is for, but I know that I had medical insurance at the time and it would have covered this debt had the hospital contacted my insurance. They can not even provide me proof that they did send it to my insurance because all records were destroyed. When I asked for them to remove it, they told me that they will not, and even if I paid it in full, they will not delete it from my credit. I thought it was a HIPAA violation as well to keep paid medical debt on a credit report, and if they can not provide me with medical records to confirm who the debt is for and what it was for, how can they still report this to my credit? I am thoroughly disgusted with the way that this entire situation has been handled. If the hospital no longer exists and did not send my insurance the information, I do not owe this debt and it needs to be immediately removed from my credit report.
01/03/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85249
Web
This is XXXX XXXX XXXX, who is submitting this CFPB complaint myself, and to inform you that there is no third party involved in the process. I believe I am a victim of identity theft. Due to the Pandemic, we have been facing a lot of problems in terms of financial, emotional, and physical aspects. Also, I have been hearing a lot of recent news that the Bureau is having data and system issues. I decided to look at my credit reports from the XXXX and XXXX Credit Bureaus and found that this DLVRY FN SVC ( XXXX XXXX ) was reporting to be negative on XXXX and XXXX. I have disputed the fraudulent information from my credit report. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I have done many attempts to reach out to the Bureaus but they failed to give me any results or feedbacks about this concern. Please investigate and remove it from my personal credit file. Thank you. DLVRY FN SVC ( XXXX XXXX ) XXXX Balance {$240.00} DLVRY FN SVC ( XXXX XXXX ) XXXX Balance {$140.00}
07/28/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 73703
Web Servicemember
XX/XX/XXXX : Dr. Visit at XXXX XXXX XXXX Oklahoma. Was told I did not owe anything because insurance ( XXXX XXXX ) would cover. XX/XX/XXXX : Received a credit score decrease notification through an XXXX service my bank provides. Learned my score had decreased 94 points due to being turned into collection agency ( DELIVERY FINANCIAL SER ) for {$120.00} unpaid bill with XXXX XXXX XXXX Oklahoma. XX/XX/XXXX : Called by phone XXXX XXXX XXXX and they told me that it was for the Dr. Visit on XX/XX/XXXX. They did not update my address and therefore had the wrong address on file. I paid the {$120.00} over the phone and have received the receipt of payment statement. I never got any phone or email notification from either the ordinal creditor or the collection agency. I was not expecting a bill since they said I owe nothing because insurance would cover. Is it possible to have this erased from my credit history? I have never had a late payment. I have no debt. I pay off 100 % of credit card bills twice per month. My score has been over XXXX for years and is now XXXX.
04/23/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • XXXXX
Web
This company ( Delivery Financial Services , LLC ) has been falsely reporting a debt that I do not own. This alleged debt is not mine and has never been verified as mine. They have also been harassing me, family members, friends, co-workers, and my employer. They have disclosed personal information ( my social security number, finances and miscellaneous info. ) to 3rd parties without my authorization. They have violated multiple Fair Credit Act laws and also XXXX Other prohibited practices. This company is nothing but harassment and law breakers for profit. I will list all of the violations they have committed and are continuing to violate. XXXX Other prohibited practices Fair Credit Act Violations 804 Acquisition of location information 805 Communication in connection with debt collection 806 Harassment or abuse 807 False or misleading representations 808 Unfair practices 809 Validation of debts 812 Furnishing certain deceptive forms
12/06/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Called before 8am or after 9pm
  • OK
  • 730XX
Web
I received a call at my moms number, it was XXXX something in the morning XXXX. It was a person with the XXXX XXXX collecting a bill for internet with XXXX. Well I already have a company prior to this company on my report collecting this. They told me they was collecting for Delivery Financial Services, which is the collection company that was first trying to collect a bill that was not owed due to the original creditor had credited back that bill for internet not working properly and we had cancelled the service for non service. So both companies XXXX & Delivery Financial Services are on my credit reports trying to collect a bill not owed, also XXXX is a no contract company for services. If a contract was made it was without knowledge of this, unless they sneak it in as a signature of install by the tech paperwork on install and told that it is a signature they need to prove hook up, which is illegal to make it a contract off of that.
11/18/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33034
Web
I reviewed my credit report and saw the following collection that I have not received documentation stating this debt is mine and I am not responsibile finanically for it. It affecting my ability to qualify for credit. Below is the contact information. DELIVERY FINANCIAL SER Original creditor : XXXX XXXX XXXX OF XXXX Account Info Tap labels for more details Account number XXXX Collection opened XX/XX/XXXX Account type Collection Paid off : XXXX XXXX XXXX on XX/XX/XXXX Original balance {$220.00} {$220.00} Payment Info Original balance {$220.00} Balance {$220.00} Status Seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department Status date XX/XX/XXXX Additional info Comments- Your statements- Contact XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX
06/25/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85225
Web
XXXX XXXX around XX/XX/XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, AZ XXXX billed my insurance but did not bill correctly and stated that I owed {$55.00}. Did not get an actual bill until XXXX. No one at their office could understand my dispute. They agreed to remove erroneous charges. On XX/XX/XXXX received XXXX Credit bureau notification that Delivery Financial reported the {$55.00} Medical Debt. I called Delivery Financial to tell them that the debt was not valid and that I did not receive any notices from them regarding the opportunity to dispute the debt. The representative became angry once she learned that I was exercising my rights as a consumer. She hung up on me. I am requesting that Delivery Financial is investigated for reporting collection debt to credit bureau and ruining my good credit.
04/07/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 730XX
Web
Received two collection accounts from Delivery Financial Services on all three credit reports. I never received written notification about these debts. Debts were added XX/XX/21 XXXX for {$100.00} and one for {$100.00}. Both debts were paid off directly to the Lender, not the collection agency. I called XX/XX/21 to ask them to remove these from my reports as I never received any information. They claimed they sent 3 letters, I never received anything in regards to the medical provider, XXXX XXXX. No dates were provided as to when they sent the collections.
01/05/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85353
Web
I have Tried multiple times to dispute this collection since XX/XX/2022. With the credit reporting agencies and the debt collector directly. Delivery Financial ServiceXXXX XXXX This company has failed to violate the debt which is a violation of 15 usc 1692g The open date on my consumer report is incorrect. The date of service does not match the open date on my consumer report which violates 15 usc 1692e false representations. They have failed as a furnisher to provide account level documentation which violates 15 usc 1681s-2b of the FCRA
02/27/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85042
Web
I was a patient at XXXX XXXX XXXX and had XXXX services done while I was XXXX recipient. My medical bills should have been billed to XXXX and I never received any notices otherwise. In XX/XX/XXXX and beyond, I started seeing collections on all 3 of my credit reports for these services. They are listed under several different collection agencies for several different bill amounts ( Approx 10 different collections. I have tried disputing these charges and getting them removed from my credit reports with any success.
06/25/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OK
  • 74055
Web
This is very disappointing I just woke up and saw that I had two collections on my XXXX from Delivery Financial Services, First off I never received a statement/bill from the original creditor with a balance and did not receive a letter from the collection agency within 30 days to dispute or valid the debt ive stayed at my current address for a year and a half there no reason the for collection agency not sending me a letter to validate the debt or dispute before it was posted to my credit report.
04/09/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 80031
Web
Contacted XXXX XXXX to remove the items from my collections report. Escalated to 3 supervisors and they told me Delivery Financial services are the only ones who cant remove the items. Items were paid in full and they shouldve never been charged. I paid for everything upfront and had 4 items placed in collections for the same procedure. XXXX is putting all the blame on delivery financial. I have contacted delivery and they keep telling me to contact XXXX XXXX.
07/22/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • AZ
  • 85022
Web
Hi, I received a letter in the mail today, XX/XX/XXXX from Delivery Financial Services , LLC stating we owed {$64.00} from XXXX XXXX XXXX back from a service dated XX/XX/XXXX. In this entire time, my husband who received the service and myself, his wife never received one bill or one notification of this outstanding invoice. I have tried to get in contact with someone from XXXX XXXX XXXX billing department but haven't heard back.
09/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CO
  • 804XX
Web
THIS IS NOT A DUPLICATE REQUEST- YOU CLOSED MY ORIGINAL COMPLAINT XXXX, STATING THAT I ALREADY COMPLAINED ON THIS ISSUE, WHICH I NEVER HAVE. Im not sure how the CFPB is here to support the consumer yet, close my complaint without even sending it to the company. Please review the original complaint XXXX and submit it to the company listed
06/25/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85202
Web
I received a bill nearly 7 years ago for medical debt they couldnt prove I owed, sold to a collections agency and damaged my credit. Then this month put it back on my credit and further damaged my credit score. They have never provided proof they own the debt, or that I actually owe this debt. The company was Delivery Financial Services.
12/08/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • AZ
  • 85044
Web
This company is acting as a debt collector company but in the XXXX XXXX XXXX buyer list XXXX is a junk debt buyer company. 15 Usc 1692g I am the original creditor only I can validate debt. I have filed multiple dispute letters and will continue to take action on these fraud agencies.
07/15/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • 85226
Web
This company double dips. They bill the insurance and the customer for the same thing. If the customer doesn't pay, they instantly send them to collections regardless of any proof provided. There is a clear history of this. Look at their XXXX reviews. PLEASE investigate them.
09/29/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AZ
  • 85138
Web
I have file a dispute in regards to the incorrect items on my credit report. It has been well over 30 days, and I am also aware that the credit bureaus have and additional 15 days which has also passed ( exhausted ). I haven't received any investigation results.
09/28/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AZ
  • 85138
Web
I have file a dispute in regards to the incorrect items on my credit report. It has been well over 30 days, and I am also aware that the credit bureaus have and additional 15 days which has also passed ( exhausted ). I haven't received any investigation results.
08/31/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92840
Web
I am a victim of identity theft. The following accounts were opened without my knowledge, consent, or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects.
08/18/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 95632
Web
Account Name : DLVRY FN SVC ( Original Creditor : XXXX XXXX XXXX ) Account Number : XXXX Date Opened : XX/XX/2015 Balance : XXXX Reason : Identity theft Please remove it from my credit report.
10/28/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 35805
Web
Remove creditor from credit report This is not my debt - Creditor doesnt show my name in their system nor amount that has been entered on my credit report, not service Request removal asap
02/02/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 73099
Web
01/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OK
  • 73036
Web
11/10/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85210
Web
10/28/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60515
Phone
10/21/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 74136
Web
08/17/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76248
Web
08/16/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85234
Phone
05/20/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85009
Web
05/19/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85296
Web
05/15/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85236
Web
05/09/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85234
Phone Servicemember
04/26/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 73013
Postal mail
04/06/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MN
  • 553XX
Web
03/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AZ
  • 85202
Web
11/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 08109
Web
10/29/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44221
Web
10/11/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 73013
Web
09/17/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 95632
Web
08/25/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44221
Web
08/23/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 85032
Web
07/06/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85298
Web
06/15/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 78240
Web
01/11/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85297
Web
10/12/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WA
  • 98512
Web Servicemember
09/07/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85249
Web
07/06/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85345
Web