Debt Recovery Solutions of Ohio, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/29/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • OH
  • 44903
Web
Debt Recovery Solution filed suit against me in XXXX County Ohio for multiple unpaid debts. These debts remain unverified. Debt Recovery Solutions solicited a statement ( s ) of an account ( s ) that have been written off as a bad debt in XXXX with XXXX Hospital. In XX/XX/XXXX Debt Recovery Solutions solicited the attached statements having them XXXX to have been sent to me at my current address. These statements ( 3 of them ) dated XX/XX/XXXX and a Date due of XX/XX/XXXX show an unpaid balance of XXXX. On those statements, In the body it states these debts were written off in XX/XX/XXXX. I called the original creditor XXXX Hospital XXXX XXXX ) XXXX ) to inquire as to where these statements were actually sent in XX/XX/XXXX, I was notified that these statements were in fact sent to Debt Recovery Solutions. Debt Recovery Solutions did not forward or relay these statements and or request payment from me after receiving these statements in XX/XX/XXXX prior to including them in a suit against me in court. I am one of the lucky few that actually caught these thieves prior to them receiving a default judgement. I have told XXXX repeatedly that I did not believe these debts to be mine, in my attempts to verify that they are ( or not ), I have met many challenges. There are two accounts attempting to be collected by Debt Recovery Solutions for alleged services of XXXX XXXX of XXXX sometime in XXXX. When calling the number listed on the verification statement provided to me by Debt Recovery Solutions XXXX, that number goes to a place called " XXXX XXXX ''. I was advised by personnel at that number that XXXX XXXX has not been in business for several years and that THEY in fact are a collection agency for SOME radiologist, however, they are not collecting for either of the XXXX XXXX that this debt collector is attempting to collect. When attempting to contact XXXX XXXX XXXX , XXXX, which is another place that DRS is attempting to collect two debts for, XXXX, which is the number provided by Debt Recovery Solutions, it is a no longer working number and also OUT OF BUSINESS. XXXX, the number provided above searched for me by name, birth date, social security number, address, name of hospital and doctor and could find NO CASES they are trying to collect for me, no debt written off in my name, no association with me AT ALL. These debts have been placed on my credit report as mine, I am being sued by Debt Recovery Solutions for debts that I do not owe, litigation is ongoing. I have disputed these debts with each of the three credit reporting agencies. Debt Recovery Solutions continues to provide false verification of these debts to each of these agencies. There were also Three accounts included in the lawsuit with XXXX XXXX. It is none of Debt Recovery Solutions business WHY I never received the original bill 's from this hospital. What they should concern themselves with is that THEY never notified me that these bills had been placed with them. They never asked for payment for these bills. They very obviously have my address and phone number, yet never once contacted me. If they had, I would have been able to tell them that I was covered by insurance and whether it was myself or someone else that received the services, the services were covered by medicaid. Since the suit has been filed DEBT RECOVERY SOLUTIONS supplied the hospital with insurance information and these debts have been satisfied. Had they bothered to notify me of the debt BEFORE they filed suit, this would have never happened. I have tried to reason with Debt Recovery Solutions, at this point they only refer me to their attorney XXXX XXXX, his number is XXXX. He refuses to return my phone calls. I have made EVERY attempt to settle this matter with these most unreasonable people. Attorney XXXX is and or should be very much aware that these debts are unverified and that I had no immediate knowledge of these debts prior to his filing litigation against me. When I contacted Debt Recovery Solutions on XX/XX/XXXX regarding this matter, I was told by the owner XXXX XXXX that she could not discuss these particular debts with me because they were under litigation, however, she could discuss another debt with me that they have in their office for me with XXXX ( spelling? ) Dental. I expressed to her that I was unaware of any debt that I had with them, but I would verify the debt and take care of it immediately. ( which I did as soon as I hung up the phone I called the dentist and paid the debt in full ). I askedd Ms. XXXX how long the debt had been with Debt Recovery Solutions she stated since XX/XX/XXXX. When I asked her why I've never been notified of this debt she stated " you don't pay any of your other bills, we just assumed you would not pay this one either ''. Debt collectors are not allowed to act solely on assumptions, Debt Recovery Solutions must be stopped! I will next be filing complaints against each of the credit reporting agencies for not adequately investigating my disputes.
03/22/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 449XX
Web
I am writing this letter in an effort to remove inaccurate, outdated, charged-off, and fraudulent information from my credit report. I have made several attempts to get the issues resolved. According to the provisions of the Fair Credit Reporting Act 611 ( a ) [ 15 USC 1681i ( a ) ], these disputed items must be investigated or deleted from my credit record within 30 days. During the investigation period, the items I am disputing must be removed from my credit report as the mere reporting of items prior to debt validation constitutes collection activity. I am also requesting my name, address and telephone number updated and remove any other names, addresses and telephone numbers that does not belong to me. The following accounts in dispute are listed below : Here are the inaccurate accounts : DEBT RECOVRY SOLUTIONS ( # XXXX, # XXXX ), XXXX XXXX # XXXX, U.S DEPRTMENT OF EDUCATION # XXXX, XXXX XXXX XXXX XXXX # XXXX. I have a copy of my Drivers Licenses and Social Security Card for verification purposes. Please notify me that the above items have been deleted pursuant to 611 ( a ) ( 6 ) [ 15 USC 1681j ( a ) ( 6 ) ]. I am also requesting an updated copy of my credit report, which should be sent to the address listed below. According to the provisions of 612 [ 15 USC 1681j ], there should be no charge for this report. Please REMOVE/DELETE these inaccurate misspelling of my name IMMEDIATELY : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX All other addresses are not accurate. Please REMOVE/DELETE these addresses IMMEDIATELY : XXXX XXXX XXXX XXXX, Ohio XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ohio XXXX XXXX XXXX XXXX XXXX, Ohio XXXX XXXX XXXX XXXX XXXX, Ohio XXXX *My address is XXXX XXXX XXXX XXXX, Ohio XXXX Please REMOVE/DELETE PHONE NUMBERS : ( XXXX ) XXXX, ( XXXX ) XXXX, ( XXXX ) XXXX, ( XXXX ) XXXX *My phone number is : ( XXXX ) XXXX Please REMOVE/DELETE SOCIAL SECURITY NUMBERS : XXXX
08/13/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • OH
  • 44903
Web
DRS sued me in XXXX XXXX Ohio for alleged unpaid medical debts. I had repeatedly told them that I had XXXX on the dates of service SIX years ago and they kept telling me I did not. I also told them that one of the dates of service would have been covered by XXXX. I was never served papers, the docket shows that they attempted to send a certified notice to me, however I did not live at that address at that time. The docket shows that it was simply sent via regular mail to my then ex boyfriends house. I never got it. However we reconciled and I did receive the request for summary judgement and I promptly answered it, and provided DRS with all of the billing information that they should have needed for the dates of service. The hospital already knew I had coverage in XXXX so this year was not provided to DRS, however my XXXX information was provided to them. I hand delivered to DRS a letter showing that I had coverage for the entire year of XXXX under XXXX thus clearing myself of any debt, the debts that DRS has placed on my credit. I delivered this to them on XX/XX/XXXX. When I called the next day and spoke to XXXX XXXX, she told me the accounts will not be removed from my credit until meidicaid pays the bills. It does not matter if medicaid actually EVER pays these bills, the hospital is not legally allowed to bill me in the first place because I have/had medicaid. XXXX is holding my credit XXXX!! I have proven that I do not owe these debts, XXXX KNOWS I do not owe the debts they have on my credit and have refused to remove them!!
06/23/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • OH
  • 44903
Web
Debt Recovery Solutions Inc. has placed SIX medical collection accounts on my credit report and additionally has sued me in court ( its still being litigated ) at the time of this complaint, prior to even notifying me of any such debts to give me the opportunity to dispute them. I have exhausted every option I have to tell these people these are NOT my debts. I have repeatedly via email/phone calls/open court/mediation, asked them to supply me with something tangible that these debts are MINE. They decline to provide any such documentation. All they have provided me with are invoices of a hospital bill for someone with my name and the invoice is for XXXX dollars. I have contacted the alleged original creditor ( s ) all of whom say I have no outstanding debt with them. These debts are 6 and some 7 years old. I was unaware of these debts until being sued in court. I have worked with these people to prove this debt is not mine. They are the ones trying to collect seven year old debts, the burden of proof should be on them. I am innocent until proven guilty, and the are offering no evidence of my guilt. I have only the copies of the bills that were given to me in court. Prior to that Ive never received a bill/statement, nothing from this company!
03/15/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • OH
  • 449XX
Web
Debt recovery solutions was provided with my bankruptcy attorneys name & contact information on XX/XX/2021 and advised to not contact me any further. On this date Debt Recovery solutions had one debt on my credit report for {$430.00} which was subsequently removed. However, despite the automatic stay granted me by filing bankruptcy, Debt Recovery Solutions VIOLATED FEDERAL BANKRUPTCY COURT LAWS by placing this debt AND an additional debt totally approx {$600.00} to XXXX as well as XXXX on XX/XX/2021, nearly a full month after having FULL KNOWLEDGE that I had filed for bankruptcy. I was also contacted regarding this debt on my personal cell phone to collect this debt, again, VIOLATING FEDERAL BANKRUPTCY LAWS! This company is known for their illegal attempts to collect monies not owed to them, until they are reprimanded they will continue to act in this manner. If federal laws can not protect citizens from people like this, where are we to seek protection? How many complaints does this company have to have registered against them for their illegal/unethical practices before the CFPB does something about it?
05/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • OH
  • 433XX
Web
I was notified of a derogatory mark on my credit report by my credit monitoring service. I pulled my report called the debt collection company and got the original debtors info. I called and found out it was a medical bill for my minor son who was living with his mother, my ex wife ( custodial parent ) at that time. The medical billing department stated they billed me because I carried the insurance. The sent all bills to my ex wife 's address as that was the address they had on file. She never paid or notified me of any bill that came to her address. She signed the financial responsibility papers when taking him to the Dr . I gladly paid the billing department directly and was told before hand that it would remove it from my credit report. As I was never properly notified of the debt how could it be a late payment on my part? I am being punished by an error on the doctors office. Both the credit reporting agency, XXXX and the collector. Debt Recovery Solution will not do anything about it after 2 appeals.
10/03/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OH
  • 44903
Web
I received a letter from Debt Recovery Solutions of Ohio , Inc. stating that I owe an outstanding balance. I am disputing the claim. Under the FDCPA, I am allowed to request verification from third party collection agencies. Debt Recovery Solutions of Ohio, Inc., did not complying with FDCPA and with the FTC. Under the FDCPA Section 806,807, 809,811 ( a ) ( 2 ), 1692 e ( 3 ), and 1692 e ( 10 ) ; and the Ohio Law 1319.12 ORC Taking Assignment of Debt, and FCRA 605B ( 15 U.S.C 1681c-2 ) failed to submit the proper documentations to validate the debt. Due to the Coronavirus ( COVID-19 ) Pandemic and the time frame of the actual implementing judicial procedure for processing from XX/XX/XXXX- XX/XX/2020 a Summary Judgment was granted in favor of the Debt Recovery Solutions of Ohio , Inc . I was unable to have the benefit of counsel and fair judicial process, this debt is fraudulent and never validated.
12/16/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OH
  • 449XX
Web
On Friday, XX/XX/XXXX, I got a notification on my XXXX app that I had a new derogatory item, and that I had lost 36 points from my credit score. I called the agency that had made the report, Debt Recovery Services, and was told that the debt belonged to my husband for a medical bill of XX/XX/18 for {$100.00} from XXXX XXXX. I asked them to fax all supporting documentation to my personal fax, including both mine and my husband 's signatures. I asked the same of the original creditor. I have yet to receive the information after making the request again this morning. I would like this off my report. I was never contacted about the debt myself, so was not given an opportunity to avoid damage to my credit for something of which I had no knowledge.
03/30/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • OH
  • 449XX
Web
Debt Recovery Solutions Of XXXX ( DRS ) did not notify me of a collection against my XXXX and reported the claim on my credit for {$470.00}. We were legally separated when she received medical services and our court orders specify that she is to pay her own XXXX above what insurance covers. I disputed the claim on my credit report and contacted DRS today, they will not remove the file stating I am responsible for her XXXX since we were still XXXX at the time.
03/25/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43230
Web
I went visited XXXX XXXX today to find out a bill from my sons mother wasnt paid. Im not listed with the provider. However they wrote a derogatory statement that said I was in collections. Never received a bill from them nor was I there during said services. My score dropped 32 points because of this. Please help.
01/27/2017 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 44305
Web Older American
I have attempted numerous times to contact Debt Recovery Solutions. There is no address or phone number..Please help .. trying to contact this Collector or Radiology Company with an current correct address or phone Number.
11/09/2017 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44903
Web
They called my employer without my permission. XXXX/XXXX/XXXX
06/24/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • OH
  • 44903
Web
08/30/2016 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 44820
Phone Older American