Debois, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/12/2023 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44139
Web
Loan was modified on XX/XX/2023 due to hardship. New payment arrangements were {$210.00} every other XXXX instead of initial agreement of {$520.00} every XXXX of the month. Notified company would not be using the same debit card. was in arrears of payment ( s ) due XX/XX/2023 and XX/XX/2023 of {$210.00}. Paid {$430.00} on XX/XX/2023. A withdraw was on card reported not to use, on date not agreed to and on payment amount to take out on that date was withdrew by company on XX/XX/2023 for {$210.00} Next payment of {$210.00} due XX/XX/2023. On XX/XX/2023 called payment center and made that payment. No credit or confirmation of extra payment was not admitted. Filed an complaint with card company after complaining with the company who returned the payment. I requested all account activity but have not received as of yet. Current on payments Payment of {$210.00} to be due on XX/XX/2023. Car was repossessed on XX/XX/2033 No notice of arrears, debt owed date or action intended to be taken.
09/17/2023 Yes
  • Vehicle loan or lease
  • Lease
  • Repossession
  • Company communicating payment assistance or payment extension options
  • OH
  • 44139
Web
The vehicle had been disabled and was parked at XXXX XXXX with security permision and fiance ' is employed at same hospital. XXXX XXXX Police contacted the lender and not the title holder, which breakes the chain of custody. On the very next day i contacted XXXX XXXX XXXX at XXXX XXXX XXXX XXXX XXXX, Ohio XXXX XXXX. I claimed the car as the title holder and made arrangements to pick up the vehicle but it was XXXX XXXX weekend. XXXX XXXX Called the XXXX again, the lien holder DBS Finanial at XXXX XXXX # XXXX XXXX, Ohio XXXX XXXX. I was current on my payments so i was charged for the tow = {$600.00}. I modified the loan to take the next 2 payments on the end of the loan which would have the next payment due XX/XX/2023. The account reflects a different address. There is to be a notice of auction sent with 10 days for the debtor to respond, the car was auctioned before. Now the lender has a court order claiming i surrendered the vehicle.
03/02/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Fraudulent loan
  • OH
  • 444XX
Web
DBS financial had broken TILA laws by not fully disclosing to me at the time I signed the application that I also unbeknownst to me that I also gave them my POA to act in my behalf. I also wasn't told that by giving them my SS number that it then becomes a trust action because I am the XXXX of my SS XXXX XXXX XXXX XXXX. They go and file a 1099A on my behalf with the Treasury to receive the funds to pay back the credit that they extended to me to buy my car. And instead of marking it paid in full like they should they monetize my app with the promissory note by taking app and the funds they receive from the trust fund and use those funds and invest in the stock market. Once they do they then the note then becomes the collateral so they unlawfully took my car when they repossessed XXXX XX/XX/2023! I want restitution.
07/15/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Billing problem
  • OH
  • 44130
Web Servicemember
DBS are making harassing calls. They called to say they are under new management and 1 day past due the car is up for repossession. They refuse to give me a copy of the contract because I had never heard such a thing. The way I work my deposit can be stagnant between XXXX or XXXX. I was forwarded to a manager by the name of XXXX. Whom said it doesnt matter whats in the contract an hour late he can order a repossession. He made countless threats and repeatedly told me he will talk to me however he wants hes in charge and that he will have it repossessed and SUE me if my payment isnt in by not XXXX XXXX. I thought these actions were against CFPB rules or something.
10/11/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Notice to repossess
  • OH
  • 44310
Web
Ive had my car since XXXX my payments are set up on auto payments. Last Friday they didnt pull my payment out. Monday she called me and said they needed the payment. My bank information was giving at the beginning of my loan signing so I dont know why it wasnt pulled out around XXXX my car was repossessed. I called Tuesday morning they said I had to now pay {$1100.00} to get my car back. I am a XXXX XXXX XXXX just had XXXX at the end of XXXX and had a financial change. This is my first time missing a payment well not missed because its still in my account.
11/16/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Lender trying to repossess or disable the vehicle
  • OH
  • 441XX
Web
I financed a car from ABC MOTORCREDIT and was financed buy DBS FINANCIAL. I was charged a down payment of {$500.00} which is illegal according to the truth and lending act. The finance charge is the sum of all charges. There are multiple violation on my contract. The car was repossessed and Im currently being taking to court. I would like my down payment back as well as the total sells price and the fee schedule for the violations committed : 15 usc 1692h 15 usc 1601 15 usc1611 15 usc 1691c 15 usc 1692 15 usc1681
10/22/2023 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44108
Web
I am not a cobuyer on this account but they are reporting this in my credit. I have called to find out how and why they just tell me they have this and I'm on it but have not provided me proof.
12/09/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • OH
  • 44106
Web
XXXXdbs financial XXXX XXXXXX/XX/XXXX this auto loan account was open in my name with my personal info acct number XXXX i wan thtis account deleted off of my report
08/15/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Billing problem
  • OH
  • 44077
Web
04/19/2023 Yes
  • Vehicle loan or lease
  • Lease
  • Problems at the end of the loan or lease
  • Excess mileage, damage, or wear fees, or other problem after the lease is finished
  • OH
  • 44135
Web