Deatrick & Spies PSC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/28/2018 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • KY
  • 40047
Web
On XX/XX/XXXX an employee from XXXX XXXX called me and questioned me about a collect from XX/XX/XXXX. I told her this had been resolved because it ended in a judgement being filed against me. She apologized and said she would call back after she got more information. About 10 minutes later I get a call from a Deatrick and Spies employee named XXXX. She informs me that I owe them {$840.00} dollars for a debt owed to XXXX XXXX and that this includes interest. I inform XXXX that I had resolved with a prior collections agency ( because we agreed on a lesser amount years ago ). She tells me that I did not have a written agreement and I owe them {$840.00}. She proceeds to tell me that I made payments to XXXX something and that the last payment was in XX/XX/XXXX and that it's my responsibly to keep up with my debt and I owe {$840.00}. I tell XXXX that I can not afford that amount and that was not what I had agreed to with the other company. She tells me this is what I owe and asks me what I make and she will see what she can do and places me on hold. She comes back and says I do bi-weekly XXXX dollar payments. I asked XXXX when the last payment shows to the other company and tell her that I'm looking at the statute of limitations, at which point she cuts me off and her tone becomes more aggressive toward me. She states harshly, " you can get an attorney if you need '', and I stop her and tell her I will if I need to. She lashed back at me " There is a judgement out against you in XXXX county! '' I start reading about they have 6 years to collect on a debt and before I can ask her a question. She barks, " We have 15-20 years for a judgement! '' I tell XXXX that I am just trying to get all the information, she tells me that she will not work with me. She tells me you owe {$840.00} dollars and you have 10 days to pay!. I again tell her that I can not pay that, and most definitely not in that time frame. She then says, " Well I can not work with you! '' I tell her I need something in writing, she refuses and tells me she refuses to work with me and hangs up. Annoyed I call XXXX XXXX back and tell them what happened. The same lady who originally called me apologizes and says she will talk to her super, and proceeds to tell me that they had not flag my account right in the system after the judgement, but she had fixed it. Then she gave me her supervisors number. I called XXXX, and told her what had happened and she said she would speak with the owner and call me back. She still has not. After I got off the phone with all of them, I called Deatrick and Spies back to try to get the information I was needing and had tried to request from XXXX. A women answers the phone and asks who is calling. I tell her I am not willing to divulge the information. All she needed to know was I had a bad experience with an employee there and needed to speak to someone in charge. She transfers me back to XXXX who is still angry and you can hear it in the tone of her voice. I tell her I can tell she is upset, but all I'm trying to do is get the information I need. She continue to take a harsh tone with me, so I tell her that it's unacceptable. I'm in management and that I am not being rude or getting upset with her. I'm just trying to get all the facts. Still in a harsh tone, " We can not come to an agreement! I can not work with you!. '' I tell her I'm trying to work with you. " I know, I am refusing to work with you! ' and she hung up on me again. On the XX/XX/XXXX I get papers from Deatrick and Spies dated for the XX/XX/XXXX that says that they are basically working on behalf of XXXX XXXX.
04/04/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • VA
  • 24540
Web
I was illegally evicted in XXXX as there was a formal dispute with a written letter to with hold rent until electrical problems were resolved and if not resolved, I would move out in 30 days without paying rent. The electrical issues weren ' t resolved. There was nothing on my credit report reflecting this. I vacated the premises and have heard nothing from the landlord. Upon reviewing my credit report in XXXX, I observed a recent Notice of Judgement Lien on REAL ESTATE had been filed by attorneys representing my landlord. They are subtotaling {$4300.00} excluding interest and a total of {$6900.00}. I was told by this law firm that they were n't able to forward returned documentation to me relating to this law suit/judgement and XXXX documents were n't received by me in which they validate and advised this was how they obtained the judgment. I requested information to support the judgment to XXXX who was very rude and refused to provide information on XXXX/XXXX/XXXX, I called back. I then spoke w/ XXXX who was very professional and mailed information that the landlord had provided which was a statement. I did n't receive any paperwork or documentation to support the judgment being filed. I am concerned with the time gap as well. There should be a statue of limitations. also, if no writ was reflected on my credit by way of legal dispute due to electrical problems, how is they able to come back 10 years later, indicating a year of XXXX when it was XXXX and attempt to now collect? I want to report this action because it is illegal and is impacting my credit score negatively.
09/05/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KY
  • 40065
Web
A XXXX XXXX XXXX was totaled in a car accident on XX/XX/XXXX ; a claim was filed with my nationwide insurance, as the XXXX XXXX XXXX had full coverage. A check was issued to XXXX from XXXX on XX/XX/XXXX in the amount of {$5900.00} to pay the loan in full. Since my XXXX XXXX XXXX was totaled I have since bought another truck from XXXX in XXXX a XXXX XXXX XXXX Vin # XXXX and no issue has ever been brought to my attention about an outstanding balance on a previous loan with them. I am requesting an investigation be conducted ; I am attaching proof of payment from XXXX to XXXX. I have never received a previous notice from the original creditor Autosmart telling me I had an outstanding balance and now Deatrick and Spies, P.S.C is trying to garnish 25 % of each check I receive.
11/02/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Loan balance remaining after the vehicle is repossessed and sold
  • KY
  • 42001
Web Servicemember
In XXXX we bought an old car for {$3000.00} I think. It broke 3 days later and we told them to take it. It is now XXXX we have never been served any papers and they started guarnishing my check. The loan is XXXX XXXX XXXX and they are charging {$5100.00} and I never even received paperwork on anything. They say in XXXX they got a judgement and sold it to Kentucky this year. Can they just add {$2000.00} and trade from state to state to get payment for a car that was old when it was bought 15 years ago? I wasn't served or even received a letter to defend it. Then they told me my wife owes an account too. I know it's not legal to give out people names and debts to other people
07/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IN
  • 46227
Web
XXXX XXXX company closed and sold my account over to Deatrick and spies in XX/XX/XXXX Ive been making monthly payments to deatrick and spies since XX/XX/XXXX. And XXXX XXXX has been reporting late payments to my credit report 90 days late every month since XX/XX/XXXX. Every time i called to discuss this matter they tell me to contact Deatrick and Spies about it. But every time i try to discuss this matter with Deatrick and Spies they tell me To contact XXXX. They have been giving me the run around about reporting these payments 90 days late for 6 months now. If XXXX XXXX no longer owns my debt, the late payments being reported from them need to be stopped amd removed
10/19/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 402XX
Web
This company is in violation of multiple FDCPA laws. I sent a validation of debt letter along with a cease and desist letter to this company. I do not owe this debt, according to 15 USC 1692g As the original creditor, I only can validate this debt. I do not validate this debt. I demand this company to cease all forms of communication with me through any and all mediums.
12/08/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called outside of 8am-9pm
  • OH
  • 43082
Web
07/25/2015 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • OH
  • 43082
Web