Dave Operating, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
04/13/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	OH 45042	Web
On XX/XX/XXXX I was alerted by my Dave 's Banking app that a purchase had been made in the amount of {$1.00} to a XXXX XXXX account owned by an " XXXX XXXX '' ( No idea who that is ). I was pinged 3 more times in succession with more {$1.00} unauthorized transactions for this person and then one for {$2.00}. I automatically assumed fraud and went to freeze my cards ( a feature provided within their app ) and within 5 minutes was alerted of another transaction to XXXX XXXX by the same name, this time for {$2.00} again. I check my account and mysteriously all my personal info has been altered and my cards have been unfrozen. I freeze them again and head to the atm to try and withdraw my funds before anymore transactions can occur. Along the way I get notification after notification of a transaction for XXXX XXXX of {$2.00}, this time a XXXX XXXX transaction to a " XXXX XXXX '', then a {$3.00} for " XXXX XXXX '', then 3 more to XXXX for {$5.00}, one more to XXXX for {$5.00}, and then a {$10.00} to a " XXXX XXXX ''. Each time going back into the account to Re-Freeze my cards only to have them unfrozen by the scammer. I XXXX my friend {$300.00} in an effort to try and get the money out of the account before I could get to the ATM and then I'm about 2 minutes from an ATM and BOOM, another unauthorized transaction for {$400.00} dollars to a company called " XXXX '' I've never heard, but after looking up found it was based in XXXX ( Scam Capital of the World ). I am able to withdraw about {$200.00} from the remaining {$250.00} from the atm, but it declines any further withdrawal even though my limit is {$500.00} per day. I'm able to then get a last {$40.00} bucks out of my account at a different ATM and finally ended the tug of war with my thief. I call their rep immediately after ( so within 2 hours of the first fraudulent transaction ). They tell me there is nothing they can do until the transactions post, but she put a ticket in for the fraud. She then had me fix all my personal info, change my password and sent me a new card. Days go by and the transactions post but nothing changes, no one reaches out, no follow up at all. After reviewing Dave 's Deposit Account Agreement, I noticed that it states : " If the loss is reported within two ( 2 ) days, you will be responsible for no more than {$50.00} ''. Well I reported it same day and still lost the full {$400.00} dollars. Flash forward to XX/XX/XXXX, My paycheck is deposited as expected, I head to the ATM to get some cash out and THE SAME THING HAPPENS. As I nervously try to battle with the thief over my cards I get a notification that I sent a check for {$500.00} to XXXX XXXX in XXXX ( no idea who that is, seems fake ), Funds withdrawn immediately. As I frantically explain to the rep what had happened he put me one hold. While I was on hold, ANOTHER CHECK was sent for {$450.00} to the SAME PERSON. I pleaded with the rep to let me talk to someone ANYONE who could do something. Instead, I was told nothing could be done short of filing the report and waiting for their decision. However according to Section V, item C of the Deposit Account Agreement Dave 's States : " If you do make a mistake [ on the check ] contact Us right away through the chat feature of the mobile app or by email at XXXX and we can attempt to have the check that was mailed voided and help you obtain a refund '' Once again, I was LITERALLY ON THE PHONE REPORTING ONE WHEN ANOTHER HAPPENED!! How is that not contacting them right away? They did NOTHING in line with their own agreement and now I've lost {$1300.00} and on the brink of financial meltdown thanks to this runaround. Use reference numbers : XXXX, XXXX, XXXX ( most recent ) Attached is the email receipts for the fraudulent checks as well as screenshots of my account activity and the specific sections of the Deposit Account Agreement referenced.
12/11/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't contact lender or servicer	MA 01906	Web
I opened CFPB complaint XXXX as Dave Inc fraudulently refused to revoke debit authorization to my account. They acknowledged fault in that complaint ( I have copied the complaint details below ), and offered remediation of refund by way of check. The complaint indicated the check for XXXX was mailed to my home address XX/XX/23. I have not received check ( or proof check exists ). I have attempted on XX/XX/23 and XX/XX/23 via email to request update and expedition of the check with zero response from the support team other than a ticket number. I have attempted to call support multiple times but the automated system disconnects me, indicating my account is closed. When calling from an unidentified number, the system will not let you connect to an agent without entering personal identifiers, which again, tells me my account is closed, directs me to the online help desk and disconnects my call. They have rendered me unable to contact them to follow up on the XXXX $ that they have indicated has been mailed to me. At this point I do not believe they have mailed me a check. This issue has caused negative and unwarranted stress and financial hardship for me during the holidays, extreme frustration, endless calls and emails ( totalling greater than 5 hours among multiple financial and government agencies ) discourse with my bank. Dave has not followed ANY regulations around account access or communications. And they have taken away all of my rights to my own money at this point, giving me no ability to even get a status update on this check. Original complaint, which I do not consider resolved : Complaint ID XXXX I made several attempts via Social Media and App XXXX XXXX ( per the described, outlined methods of contact in the outlined contract ) revoking ACH and debit access to my account. On XX/XX/23 I made 3 requests for due date extension, which went unacknowledged. I proceeded on XX/XX/23 to revoke account access expressly and in writing via the App XXXX XXXX and Social Media XXXX. Both requests were acknowledged as received, however Dave only moved forward with due date extension and I still had to confirm and continue w/ revocation. Revocation of ACH was completed on XX/XX/23, however Dave representatives state it is impossible for them to revoke debit access. This has been said multiple times by them in writing. They then processed XXXX $ debit on my card after revocation - XXXX still pending ( unauthorized ) withdrawal XX/XX/23. I opened a XXXX complaint against them, and they keep updating the XXXX complaint requesting I email in on the original email chain. I did x3, no response. i created a new ticket, no response. I called today and spoke to manager XXXX, who says original ticket is closed, no one will respond to that ( so why they are instructing on the XXXX ticket for me to email in on an inactive ticket is beyond me, and why they didnt respond to new ticket is beyond me ). XXXX confirmed it is impossible for him to revoke debit access, but they have escalated to corporate to investigate and someone will call me back. I requested a timeline of callback, they refuse to provide one. I told them I intended to file Attorney General complaint ( i did today ), any other complaint within my legal rights, and consult a lawyer if possible. I also will put a stop payment to them on all debits/charges, which costs me XXXX $ that I should not have to pay, to try and ensure that the payment doesnt process, but I am concerned they will change their name slightly to take the funds, as well as break the amount up, after I have revoked access to my account and they have no legal right to do. It is of note, we are well outside of any needed payment revocation authorization window needed, so any request to revoke should be able to be processed, as payment date is XX/XX/23 and I have been requesting in writing since XX/XX/23.
05/17/2023	Yes	Checking or savings account Checking account	Managing an account Banking errors	AZ 86442	Web	Servicemember
I've trusted Dave Banking with my main source of income which happens to be Social Security XXXX. I have my SSXXXX directly deposited into my " Dave Spending '' account. That is the name that Dave Banking chose for a regular checking account without checks. You get a Dave Debit Card with a Master Card symbol on it. This is an online app based Banking account that started out as an app that would give you a {$75.00} advance if you linked your external bank account to the app. After two verified pay days directly deposited into your external bank account Dave App would offer you an advance of {$25.00}, {$50.00}, or {$75.00} I would always take the {$75.00} every month for about a year. Then Dave offered a bank account and larger advances up to {$200.00} I gladly took him up on that and immediately was offered the {$200.00} advance. I had my full benefits directly deposited into my Dave Spending account. That amount is currently over {$2000.00} every month. Well I continued to take the {$200.00} advances once a month for over two years never paying back late and always on time. Then one day I logged into the app to request an advance and there was a new banner advertising " {$500.00} advances '' so read more about it and was lead to believe that I could now get up {$500.00} instead of the {$200.00} I was currently getting. I just had to agree to opening an " Extra Cash Account '' so I checked the box agreeing to the new account. At that point everything changed. I was never even offered the {$200.00} advance I was getting before the change. I think I was offered {$50.00} the first month then {$75.00} the second month and it would only offer those smaller amounts for the next few months. I sent several inquiries and complaints about the small amounts when I was supposed to be eligible for the {$500.00} advances. The customer service was the worst I've ever experienced. They would recite the exact same thing I read several times before contacting them. Every month for the last six months I've had to contact customer service to ask them to check into my account and fix the problem. Once they told me I needed to make my Dave Spending account my primary account. Well my Dave Spending account was my primary account for years. The customer service acted like I just opened an account yesterday. After the complaints I was offered {$100.00} once and the last time was {$120.00}. Now when I try to request an advance it says I'm not eligible to receive an advance. What is going on with this Bank. My income hasn't changed, my pay date hasn't changed, nothing has changed except the amount they offer me. I feel like I was mislead and deceived about the {$500.00} advances which I've learned that Dave very rarely ever offers {$500.00} to anyone. Which if you ask me is False Advertising I would have never checked that box that changed the requesting an advance to opening a Extra Cash account that lowered my ability to get even {$200.00}. I used to be able to count on that {$200.00} every month now I can't count on any amount. DAVE BANK lied and mislead me into opening that Extra Cash account. They never reported any kind of positive activity to any credit bureaus. I have records of every single advance I've taken and paid back on time from XXXX to XXXX.
04/04/2023	Yes	Checking or savings account Checking account	Closing an account Company closed your account	SC 29730	Web
I had an online checking/spending account with Dave/Dave.com - it's a mobile app that also has a checking account with a debit card. I used my Dave checking and debit card for most of XXXX, up until they closed my account around XXXX, XXXX, for NO reason and without warning. I still had money in my checking account but was obviously not allowed to use my debit card and get the remaining funds from my account. Dave also would give you advances based off an algorithm that calculated your spending, gross income deposits + misc deposits and numerous other factors, I'm sure. Any advance that I requested was ALWAYS paid back on time, so yet another reason why I was shocked when they closed my account. I submitted several emails to their " Support '' inbox but responses were definitely system generated and they always covered their own XXXX with the responses - ultimately I got nowhere so I left it be. These past few weeks and for most of XXXX so far, I have been taking serious control of my finances and all that's associated with that, so I reached out to this despicable excuse of a customer support email again, SAME response, which I have copied and pasted below for your review and for the complaint. I also tried calling several times to speak to an actual human, but the system picked up my phone number and just told me that " my account was closed '' and did not let me speak to a Representative. I did nothing to deserve a sudden closure of my account and abided by all of their rules and all I am trying to do is get my account opened back up or at the very minimum get my money they stole! I've been in banking for my entire adult career ( Started in XXXX as a Personal Banker at XXXX XXXXXXXX XXXX ) and I am still in the Finance Industry to this day - I know what customer service is and I know this is the complete disregard for customer service. Not to mention, they have stolen from me and they want you to think they're donating money to charities with their fees they charge... really makes me wonder if that is remotely even true with how they treat their customers or former customers. These companies are handling your financial and personal information and they can't even talk to you on the phone and all you get is automated responses via an email thread for their Customer Success team??!! I am outraged and will not stand for this any longer- I am done being taken advantage of by companies like this and getting ignored. Please see below email response from their so called " Customer Success Team. '' Comical and asinine... XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX ) XX/XX/XXXX, XXXXXXXX XXXX XXXX XXXX XXXX, Dave has closed your account. Per the agreed-upon terms linked below : Dave may terminate this Agreement at any time without notice, or suspend or terminate your access and use of the Mobile App, dave.com or the Services at any time, with or without cause, in Dave 's absolute discretion and without notice ..XXXX XXXX XXXX XXXX At this time we are unable to provide further information nor are we able to provide further services. I apologize for any inconvenience! Dave 's Friend, XXXX
02/07/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	OR 97404	Web	Servicemember
I'll try to keep this concise. I've been using Dave for 3 years, begrudgingly for 2. In all that time, I've never actually been able to transfer cash out of Dave. Setting it up was super easy, the initial few thousand sent to Dave from my credit union went very smoothly and without a hitch on either end. However, the first time I tried to pull cash out back into my community credit union account I was told the " verification issue '' was because my account was too new and it was to prevent fraud and I'd have to deposit more cash or get a debt card from them to withdraw from an atm instead. When I tried to withdraw from atms, the card would decline either as stolen or have an error code of another kind. The same thing would often happen at the gas station, leading my closest XXXX XXXX ( XXXX ) to add it to their speil they tell me that dave 's cards often refuse and to expect it to - probably in part due to my experiences with them. So I waited, and the app told me I would be faster verified if I added direct deposit - so I added that, and now I have XXXX in dave and over a year of history, that should make me ultra verified and make transferring smooth as butter, no? Wrong. Suddenly dave is having issues with my credit union, and is working on a fix. Fine, I'll wait for that issue to be resolved, and then I'll finally be able to transfer that cash out, and actually use it. That was 2 years ago. I've tried contacting dave support every few months to see if the XXXX issue is resolved, to see if the verification issue has been looked into with my account, to see if there's any way to actualy withdraw more then {$100.00} at a time without my account being flagged and it being a massive hassle to resolve. I get told they're " looking into a fix '', I get told " there doesn't seem to be a verification issue with my account '' ( despite the app always telling me there is ). I'm still setting off fraud alerts any time there's a significant amount of money out, smooth as butter to put thousands of dollars in though. And looking back at the photos of chat responses on this issue, I don't even think they're looking at my account, it's just the same copy/paste response about what SHOULD work but doesn't work at all for me, along with " we're working on a fix! : ) '' for literally 2+ years now. To end before ranting any more, if what I'm describing isn't illegal, it definitely should be.
09/20/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	WV XXXXX	Web
On XX/XX/2023, someone unlawfully gained access to my account with this company ( Dave ) and withdrew XXXX separate {$500.00} cash advances and placed them onto a XXXX debit card that was not mine, and that I did not have access to. This company ( Dave ) then recouped the cash advance funds from my XXXX checking account, even though they were contacted and made aware that the charges were fraudulent. The only action that Dave has taken was to immediately close my account, which they now claim prevents them from refunding the money that was fraudulently taken. I have had XXXX separate fraud claims open against them with my bank, XXXX XXXX XXXX, which were unsuccessful. The representatives at XXXX claim that when contacting this company ( Dave ) theyve been informed that there were no fraudulent charges, and therefore causing XXXX to conclude that the money taken from my account was authorized by myself, which is absolutely not the truth. I have been successful in contacting this company and spoken with a representative, named XXXX, and his supervisor, named XXXX. After speaking with both of these company representatives, they concluded that my account was indeed compromised, fraudulent cash advances were made and placed onto a XXXX debit card that was not mine nor in my possession, and that the account needed closing for security purposes due to the compromise. Unfortunately due to the account already being closed on XX/XX/XXXX when the initial fraud occurred, they stated that it wasnt possible for them to issue me a credit, and that my best solution would be to contact my primary bank ( XXXX ) and have them reopen the fraud investigation and contact them. I have done so unsuccessfully. There are notes on my closed Dave account now verifying that all of this information is accurate and that XXXX individual charges of {$500.00} each were indeed unauthorized. Ive made multiple attempts since the initial contact with this company ( Dave ) to recover the funds that were stolen from my account, and Dave has refused to cooperate, stating that since they closed my compromised account they were unable to refund the money that was stolen from me. Theyve advised multiple times to contact my bank for a refund, but upon doing so, Ive been told by my bank that I needed to recover my stolen funds from Dave. To this day, I am still missing more than {$1500.00} that I have been unable to recover.
03/02/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	NJ 088XX	Web
On XX/XX/XXXX, I signed up for an account with dave.com through their mobile app. They offer interest-free payday loans. On that same day I made a request for an advance of {$100.00}. Only then did I realize that dave.com has a membership fee. I immediately e-mailed dave.com Customer Support asking them to cancel my pending advance and to close my account. I provided all requested information to close my account, but I never received confirmation that my account was closed. On XX/XX/XXXX, my dave.com account was still not closed, and the company had sent me a {$100.00} payday advance. I tried to settle my {$100.00} balance and close my account, but the dave.com app advised that the platform was experiencing problems with XXXX XXXX ( my bank ). On that same day, I again e-mailed dave.com Customer Support demanding that they settle my account with funds that are in my bank account, and to then close my dave.com account. On XX/XX/XXXX, I received a response from dave.com Customer Support advising that XXXX XXXX no longer works on their platform, and that I can not settle my {$100.00} account balance using my bank account. There is no ability to add any other payment methods on dave.com, and I have begged Customer Support for another way to pay off my balance, but they have declined to allow me to pay off my balance. The company continues to charge me a {$1.00} membership fee every month as well, despite my demands that they close my account. At or about that time, I filed a formal complaint with the California Department of Financial Protection & Innovation. By way of correspondence dated XX/XX/XXXX, the California Department of Financial Protection & Innovation referred my complaint to the XXXX XXXX XXXX XXXX XXXX XXXX By way of correspondence dated XX/XX/XXXX, the XXXX XXXX XXXX XXXX XXXX XXXX suggested that the Consumer Financial Protection Bureau is the proper agency with which to file a complaint. In summary, dave.com will not allow me to pay off my balance of {$100.00} because they stopped accepting all payments from XXXX XXXX ( my bank ), and will not allow me to add any other payment method. I have repeatedly demanded that my account be closed and membership be canceled, but dave.com will not allow me to do that. The company is holding me hostage by refusing to accept payment from me, and they continue to charge me membership fees.
11/16/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	MA 01906	Web
I made several attempts via Social Media and App Help Desk ( per the described, outlined methods of contact in the outlined contract ) revoking ACH and debit access to my account. On XX/XX/23 I made 3 requests for due date extension, which went unacknowledged. I proceeded on XX/XX/23 to revoke account access expressly and in writing via the XXXX XXXX XXXX and Social Media XXXX. Both requests were acknowledged as received, however XXXX only moved forward with due date extension and I still had to confirm and continue w/ revocation. Revocation of ACH was completed on XX/XX/23, however XXXX representatives state it is impossible for them to revoke debit access. This has been said multiple times by them in writing. They then processed XXXX $ debit on my card after revocation - XXXX still pending ( unauthorized ) withdrawal XX/XX/23. I opened a XXXX complaint against them, and they keep updating the XXXX complaint requesting I email in on the original email chain. I did XXXX, no response. i created a new ticket, no response. I called today and spoke to manager XXXX, who says original ticket is closed, no one will respond to that ( so why they are instructing on the XXXX ticket for me to email in on an inactive ticket is beyond me, and why they didnt respond to new ticket is beyond me ). XXXX confirmed it is impossible for him to revoke debit access, but they have escalated to corporate to investigate and someone will call me back. I requested a timeline of callback, they refuse to provide one. I told them I intended to file Attorney General complaint ( i did today ), any other complaint within my legal rights, and consult a lawyer if possible. I also will put a stop payment to them on all debits/charges, which costs me XXXX $ that I should not have to pay, to try and ensure that the payment doesnt process, but I am concerned they will change their name slightly to take the funds, as well as break the amount up, after I have revoked access to my account and they have no legal right to do. It is of note, we are well outside of any needed payment revocation authorization window needed, so any request to revoke should be able to be processed, as payment date is XX/XX/23 and I have been requesting in writing since XX/XX/23.
07/13/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	KY 417XX	Web
I opened an account with XXXX, an online payday loan application ( their website touts it as a " cash advance '' but you're really just borrowing money from your payday UNTIL your payday ). Regardless -- I opened an account with them in XX/XX/XXXX. I paid a {$1.00} fee and connected my bank account through a third party website and began to utilize the services. You see, you connect your bank so your recurring deposits can detect your paycheck and the system can ensure you're paying your advances back on time and not until your paydate. If you're paid monthly, your balance settles monthly. If you get paid bi-weekly, it settles bi-weekly. I myself am paid bi-weekly and took my first advance XXXX XX/XX/XXXX with no issue. I paid it back as agreed ( I borrowed in the middle of a payperiod ) on Friday, XX/XX/XXXX. I took another advance on XX/XX/XXXX and was surprised when it came out of my account on the XX/XX/XXXX because my profile reflected that I am paid bi-weekly and wasn't expecting to have it paid back until the following week. I contacted XXXX support and was advised to make sure my income was correct and to let them know next time and they could change my advance date. Since then, I have had to submit a ticket EVERY TIME I do an advance to change my payback date. My income is correct in my profile, my check stub has been verified I have done every single thing they have asked me to do and sometimes if I don't catch their support team in time ( like today, I took an advance out XXXX days ago that I saw is going to settle tomorrow, again in between my paydates ) I was advised they wouldn't change my payback date because it was already too late. I'm paying a fee EVERY time a payback is made. Every single time. Their website says that you can take advances until your paydate and to pay back on your paydate and their software is integrated so that it's supposed to detect your income. It all just appears to me that this is an online company taking advantage of consumers by charging them extra fees when they advertise differently. Shame on them.
08/09/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	TX 79934	Web	Servicemember
I opened up a Dave account and I have requested advances and paid them back on time. On XX/XX/XXXX I received a call from Dave that stated someone is trying to get into my account and if its not me to enter the code it sends to my number. So I enter the code and someone hacks into my account. Then the fraudulent person requested an advance of XXXX XXXX I contacted Dave immediately as I seen this happen and the lady I spoke with told me some one got into my account and added a card to my account and transferred the XXXXXXXX XXXX to a card ending in XXXX. I DO NOT HAVE A CARD ENDING IN THAT NUMBER. The women then sent me a code to my cellphone so I can reset my password but that still didnt stop the fraudulent individual from having access to my account. So that same day they started an investigation and told me that the fraud team would reach me in 3 to 5 days. It has been a month and nobody from the fraud team has contacted me. So then on XX/XX/XXXX the individual that has access to my account manually repaid the advance using my XXXX account of {$130.00} that I have attached to Dave and as soon as they repaid it they requested a XXXX XXXX advance. Come on now!!! Why would I do that!!? So I then immediately contacted Dave as soon as my money was stolen from me and nobody helped they just stated they would add what happened to the open investigation. So I then contacted my bank XXXX to dispute the charge of XXXX and during the dispute process, Dave contacted my bank to tell them the charge is legit, KNOWING that I have an open investigation with them, KNOWING that someone added XXXX fraudulent cards ending in XXXX and the other ending in XXXX. Its also funny how Dave sent all the info about the advance and amount of advance but they did not show my bank what card the money was transferred over to because they know I do not have any card with any of those last XXXX digits.
04/07/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	CA 94509	Web
HELLO MY NAME IS XXXX XXXX AND I WOULD LIKE TO MAKE A FORMAL COMPLAINT AGAIST DAVE BECAUSE DAVE KNOWS I AM ON A FIXED INCOME AND I ONLY GET PAID ON THE FIRST OF EVERY MONTH AND I AM XXXX, BUT, YET THE LAST SEVERAL MONTHS XXXX HAS BEEN GOING IN TO MY ACCOUNT AFTER ONLY A COUPLE OF DAYS LITERALLY, THEN DAVE GOES INTO MY BANK ACCOUNT AND RETRIEVES THEIR MONEY. EXAMPLE I TOOK A DAVE ADVANCE ON XX/XX/XXXX AND THEY TOOK PAYMENT THIS MORNING XXXX XXXX, AFTER ONLY XXXX DAYS, WHEN DAVE KNOWS I DONT GET PAID AGAIN UNTIL XX/XX/XXXX. I HAD NO CHOOSE BUT TO RETAKE ANOTHER ADVANCE THIS MORNING AND THIS TIME IT SAYS ONLINE DUE ON XX/XX/XXXX WHICH ISNT MY CORRECT DUE DATE EITHER, I FEEL DAVE IS EXTORTING MONEY FROM ME BECAUSE THIS IS THE SECOND MONTH IN A ROW THAT XXXX WENT INTO MY BANK ACCOUNT AND TOOK MY FOOD MONEY BECUSE THEY TOOK MY MONEY BEFORE IT SHOULD HAVE BEEN TAKEN, WHICH IS ON THE XXXX OF EVERY MONEY. SO NOW DAVE IS TAKING DOUBLE FEES FROM ME BECUSE DAVE IS LITERALLY MAKING ME TAKE XXXX ADVANCES WHEN I SHOULD ONLY HAVE TO TAKE XXXX BECAUSE I AM ON A FIXED INCOME AND I ONLY GET PAID XXXX TIME PER MONTH ON THE XXXX XXXX OF EVERY MONTH. I HAVE BEEN CALLING THEM EVERY MONTH COMPLAINING FOR MONTHS ABOUT THIS NOW AND NOW THAT THEY ARE GETTING DOUBLE MONEY IN FEES OUT OF ME THEN THEY SHOULD LEGALLY BE GETTING. EVERY MONTH I CALL AND COMPLAIN THEY SAY WE CAN SEE THAT YOUR PAYDATE IS ON THE XXXX OF EVERY MONTH BUT THEY ARE SORRY AND THEY BLAME IT ON AN ERROR IN THE APP AND THEN THEY SAY THERE IS NOTHING THEY CAN DO, THEY CANT GIVE ME MY FEES OR MONEY BACK BUT I CAN RETAKE DAVE WHEN THE APP SAYS YOU CAN CHECK THE APP FOR INFO. PLEASE HELP ME BECAUSE DAVE IS LITTERALLY TAKING ADVANTAGE OF ME AND I NEED HELP THIS HAS BEEN GOING ON FOR MONTHS THANK YOU
05/02/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	PA 152XX	Web
I applied for a {$75.00} " Extra Cash Advance from Dave Inc via their app on XX/XX/XXXX, which I received on the XX/XX/XXXX. I pay a $ XXXX service fee to Dave to be eligible, along with submission of application of proof of my income source and pay schedule ( which is SSDI XXXX ). There is an additional charge for the loan, and I signed off on a settlement amount of {$83.00}, and a settlement date of XX/XX/XXXX. ( I didn't realize the settlement period was markedly shorter than past loans ) Unfortunately, my account is currently in the negative and when they started submitting auto-debits to my account on the XXXX, I submitted a written revocation of authorization to auto-debit my account and Informed them I would settle manually via their app on pay day, in the coming week. They not only ignored this request, they have sent over 14 autodebits to my account over the last 3 days, despite my repeated requests to stop accessing my account. They have gone as far to respond and tell me it is in their right to continue to debit my account unlimited time per day, until they successfully recoup the {$83.00}. I believe this is a harrassing way to recover a debt, particularly since they were made fully aware of my pay schedule prior to the advance. Additionally, as I intend to pay them manually, I don't believe they have the right to ignore or deny my written revocation of account authorization. I have supplied documentation to my bank, asking them to dispute all further debits and I have not been charged any fees. For {$83.00}, Dave has shown predatory behavior and have caused tremendous stress.
10/27/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	TX 77573	Web
I paid XXXX a deposit back in XX/XX/XXXX and I canceled the trip to XXXX XX/XX/XXXX and was told I would get refund. I paid the deposit with my Dave debit card through XXXX. I contacted XXXX a few days later when on my XXXX account it showed refund was complete. Money was not in my XXXX account and was told by XXXX that it goes to original payment which was Dave account. I contacted Dave and was told that since account was closed that they rejected payment and it would go back to XXXX. I contacted XXXX again and was told if Dave rejected it that it would go to XXXX and they would reject it and it would end up in XXXX account. This has not happened. I contacted XXXX again and was told they could track the refund and could go from there. That was yesterday. Today I received email from XXXX that they tracked the refund and Dave had accepted the refund and it was complete. I contacted Dave and was told via email that since account is closed that they dont have a way to receive funds and to contact XXXX . The tracking of the refund shows Dave account accepted but they say they didnt. Also with XXXX I have spoken to 6 different people and pretty much always told the same thing. I can not get a Dave live person. I call and when I put in account that is now closed it says that account is closed and I can not talk to anyone. All of my interactions with Dave have been via email and I dont feel like they care that tracking has been done. They just say they dont have it and sorry its not the outcome I wanted. I have {$200.00} floating around that I cant get and Im beyond frustrated.
07/03/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	TX XXXXX	Web	Servicemember
I have used an online company called Dave Inc ( XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX ) to do payday cash advances for several years. On XX/XX/2023, this company XXXX drafted my bank account 7 identical transactions of {$300.00} each for a total of {$2100.00} back-to-back all on the same day. Then they closed my Dave account. I noticed the pending transactions that night when i went to pay another bill and my account was wiped clean. I Immediately contacted my bank and placed a fraud alert on my account closing my debit card down and stopping Dave from drafting anymore funds. Because the transactions were still in a pending state there wasn't much my bank could do. I located a chat with the company Dave and submitted an email through their online chat system and monitored my bank account to see if maybe Dave made a mistake, and the pending transactions would be reversed. On XX/XX/2023, the pending transactions went through and the entire total of XXXX was drafted from my checking account. I then called my bank, and they were able to complete the fraud transactions. I then called the police department and filed a police report with them ( report # XXXX ) and the Police officer advised me to file with the FTC as well which transferred me here. I was able to locate a number for Dave on their website of XXXX. I will be calling them tomorrow to speak to someone about this incident. They should have every record of transactions taken from people 's accounts and get this fixed however, I can not leave all my eggs in one basket and also ask for your assistance as well.
04/07/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	VA 223XX	Web
Dave Banking through XXXX Bank XXXX XXXX XXXX accessed my account information and made multiple charges in XXXX, SC and online. Once I noticed this happened, I contacted my bank, XXXX through XXXX Bank and XXXX and reported these fraudulent charges. I formally disputed these charges. They cancelled both my physical card and virtual card. I even froze my new cards through their app. Money kept being stolen. Per their Fraud department a provisional credit would be issued in XXXX business days. Instead of this, they closed my account and havent settled these disputes. I now will have to wait up to XXXX days for the judgement by them. Why would they judge in my favor if I dont have an account. I have no way of reaching them directly because I'm no longer an account holder. The fraudulent charges were made on XX/XX/23 : XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I called my bank on XX/XX/23 at XXXX am to report these fraud charges and request new chards. They closed my account on XXXX and have provided no updated information in regards to these disputes.
11/29/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	TX 780XX	Web	Servicemember
I registered for an XXXX XXXX with Dave ( XXXX XXXX XXXX XXXXXXXX ). During a trip to Florida I received some weird text messages requesting to access my account. When I further looked into the situation, there were three XXXX XXXX taken through the Dave mobile application on XX/XX/XXXXXXXX ( in the amount of {$200.00} ), XX/XX/XXXX ( in the amount of {$200.00} ), and XX/XX/XXXX ( in the amount of {$200.00} ). I contacted Dave on XX/XX/XXXX after contacting XXXX XXXX XXXX on XX/XX/XXXX, notifying them that I was a victim of fraud. That someone had taken cash advances and sent them to a debit card ending in XXXX, which is not my debit card. The only debit card that I used and registered with my Dave profile, were my XXXX XXXX XXXX debit card ending in XXXX which was tied to my XXXX XXXX XXXXXXXX checking account ending in XXXX. Dave immediately admitted to the fraud and stopped the transfer for one of the charges as repayment from my XXXX XXXX XXXXXXXX account ending in XXXX. The other two charges for repayment of the cash advance came out on XXXX. I have yet to be refunded for both of the charges by either financial institution. Dave has stated that they admit the money was sent to an account that is isn't mine, however they will not refund me. XXXX XXXX XXXX denied my claim for reimbursement.
05/05/2023	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Other transaction problem	VA 23231	Web
On XX/XX/XXXX recieved insurance settlement of {$5000.00} dollars it was digitally put into the XXXX account i then tried to cash out the funds to my Dave banking card with a XXXX $ fee from XXXX for a instant deposit so XXXX was supposed to deposit on the Dave card I checked the app refreshed it for hours no money appeared. I contacted the bank they said they reversed the transaction and they didnt have it. After waiting 1-3 business days the money does not appear on XXXX I called Dave back they said oh the money deposited but it has a merchant hold. Sent me emails to verify myself which I did multiple times. I didnt even see the transaction of the XXXX deposit in the Dave account until Tuesday XX/XX/XXXX when I know I deposited the money way before that but they also said they didnt receive my payment at first ethier. Then they close my account and say a check will be sent once I verify myself once again which I did on the phone and via email. Dave has been running me in circles about my refund for weeks now and hanging up when I ask to speak to a higher representative or ask them to locate my funds. Im tired of it and just want my money back that does not belong to them.
08/03/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	MN 55317	Web
The Company is Dave Inc funded by XXXXXXXX XXXXXXXX XXXX XXXXXXXX. Dave is headquartered in XXXX CA and XXXX XXXX XXXX XXXXXXXX in TN. Dave is an online overdraft/payday loan type service. I opened an account and was caught in a perpetual loop of my bank account needing to be verified. Because of this no services were able to be provided. Not even customer support//service. AlL THE WHILE they were debiteding my supposedly unverified account MEMBERSHIP fees! No one would help me at all until I filed BBB complaint against XXXXXXXX XXXXXXXX XXXX XXXX. Dave has now closed my account but will not delete my information and will NOT stop.contacting me via email even though I have unsubscribed and Uninstalled the app. They do this to hundreds probably thousands of people. They just take as much from everyone as they can get away with and sell our information. I am quite sure there are a lot of people out there that don't know how to challenge them and just accepted the lose. I know there are a few for sure, I read there reviews on XXXX. You need to look into the " business '' practices of Dave. They are deceptive and conducting fraud.
06/27/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	PA 18201	Web
I was viewing my statements recently because I was due for a refund from XXXX and wanted to ensure that it hit my account, while checking my statements I noticed something awfully peculiar about the order of my transactions, they werent in the order that I originally placed them! This has caused a significant accounting error for them where it has placed me as seen on Tuesday XX/XX/2023 I have a running balance deficit of $ XXXX and when my check was cashed it only showed that I had XXXX in my running balance when my check was for XXXX, when I woke up that pay morning, that was my balance, when I was done dealing with XXXX and getting robbed by them my balance was close to XXXX bucks. This bank is an atrocity. I have tried telling them they reorganized my transactions but they keep gaslighting me and telling me that I have on auto rounding ( which i do and am fully cognizant of, the fact they dont think i am is so insulting, they are rewriting the events of my life to profit more. ) ( Also Dave isnt a bank, this is about Dave but its also about XXXX XXXX as well, yall are professional cheats. )
11/16/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33907	Web
Account with Dave XXXX compromised. Suspicious activity began on on XX/XX/XXXX when an advance was requested. I attempted to remedy this situation with them many times and recieved no response. On XX/XX/XXXX, I consolidated my funds into the dave account to make a rent payment, and within an hour my funds were drained from the account by XXXX transactions. I had never done business with the merchant in question, and the merchant was based in New Jersey while I live in Florida. The charges were made using a digital card. I attempted to dispute these charges twice and each time was told the activity was consistent with past activity. During these investigations, the personal info on my account was changed multiple times. After realizing this, I asked Dave to freeze the account pending investigation and not allow any more changes. While waiting for a response my account was promptly closed and deleted and I no longer have any way to contact anyone over the phone. The only correspondence possible is via email where they continue to tell me the same thing.
12/21/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	MA 015XX	Web
I received a " Dave '' debit card in the mail thanking me for opening my account. I did not open an account and this is FRAUDULENT On XX/XX/13 I called the bank the account was opened at XXXXXXXX XXXX and XXXX XXXX XXXX and gave them the Account number on the pamphlet on the card. They showed that as a XXXX account number, but said I needed to work with their " Dave '' representative, as they had nothing to do with the set up of the account. I was then transferred to the " Dave '' representative, who spoke with a XXXX XXXX but I am not sure of her location. She asked me for personal information like phone numbers and address for confirmation. I told her I did not feel comfortable providing. I did provide the account number again and told her this was fraudulent. I asked her to deactivate the account and send me an email, and to report this to the credit bureau, ( I gave her my address and had her say it back to me for confirmation ). To this day I have not received this confirmation. I wish to have this immediately for understanding this issue is done.
04/06/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	MD XXXXX	Web
The party I have a complaint with is Dave, a cash advance app. Here is an outline of the chain of events : XX/XX/XXXX : I get the Dave app and begin using its advance services. I take out an advance ( which I am not legally obligated to repay ) XX/XX/XXXX : I send Dave an email revoking ACH authorizations " from all accounts associated with my personal information '' XX/XX/XXXX : I send a Cease and Desist Order, demanding they stop emailing statements for this Dave ExtraCash Account. XX/XX/XXXX : I received another email Summary of their violations : - Fraudulently charging my Dave ExtraCash account after I revoked my authorization. - Refusing to stop emailing me after I have implicitly and explicitly stated that I no longer want to do business with them and that I wish to stop receiving these emails. Even if they did have a reporting requirement for the checking account, I have a right to NOT receive that info via email. It should have no activity on it in the first place
11/16/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	FL 32256	Web
I requested a cash advance from XXXX in the amount of XXXX. The outstanding balance is XXXX. I was unable to settle the balance at the time of the due date because I lost my job. I am currently unemployed. I submitted a revocation of ach and/or debit authorization to XXXX on multiple occasions. There is no way for me to speak to anyone over the phone and I can't get through to anyone in the " chat ''. The only I'm able to contact support is by email. I received email confirmation that I would no longer be subjected to ACH transactions. However, they still continue to process ACH transactions, and according to my bank they've made multiple attempts to debit my bank card. I specifically asked to cease all transactions in which they use my banking or debit card information. They continue to process ach transactions with the most recent leaving my account in the negative. Furthermore, none of those transactions are going towards the outstanding balance. Please see attachments.
04/06/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	PA 17201	Web
I closed my Dave bank account in XXXX of XXXX due to fraud charges going back to XX/XX/XXXX. When I closed my account a dispute was to have been filed and was not. Over a period of time I went through Dave as we well as evolve bank whom the have a Open banking relationship with. When Dave was not investigating as they should I contact evolve who did nothing. Dave was informed on several occasions I never changed my password or ordered a replacement card. The claims charges matched up several of them don't I don't have cashapp or anything like they said. I told Dave who did this Dave also spoke with a witness about this as well. Dave failed to investigate and look into claims. Dave also was to have sent out a check with my balance of {$30.00} and never did that either. The IRS is also involved because of a tax return and stimulus going to the account. When I found out it was compromised I questioned there security on the account as well.
10/01/2023	Yes	Prepaid card General-purpose prepaid card	Unexpected or other fees	OK 73701	Web
I am in a roommate situation. I believe a roommate to have gotten in my purse and stolen things such as cards or account information in order to steal money from my accounts. About the same time my phone was hacked and the XXXX play app to this company " XXXX '' as well as my government XXXX XXXX card used to get XXXX payments were stolen and a large amount of money taken. When I called who I thought was customer service and requested simple info like where the transaction history in the app was or to dispute the irronius charges they refused to do so. Claimed I was not verifying my identity because I had changed addresses. I was and still am able to open the app. But somehow unable to do simple things like change my address. See purchase history. Actually get any logical answers from " live chat. Etc. Clearly the person 's are not legitimate business people and are diverting my attempting to get stolen money back. Please help.
10/11/2022	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Managing, opening, or closing your mobile wallet account	MO XXXXX	Web
XXXX XXXX XXXX XXXX, Member FDIC d/b/a XXXX Dave XXXX closed my account unexpectedly today XX/XX/2022 without notice for apparently violating their terms of service agreement and would not disclose the nature of the closure for security purposes. The email to, I XXXX XXXX XXXX at XXXX stated that we've had to close your account and terminate your Dave Membership effectively immediately, accounts can't be reopened. Dave has a Cash Advance service that allows users to advance a portion of their next paycheck in advance for groceries or other related expenses. What was Dave 's reasoning for closing my account, as I made all my payments on time, including subscription fees. Dave had no apparent reason or authority to cancel my account out of the blue in its unjustified unwarranted practice, is Dave justifying its actions on closing consumer accounts based on account activity such as spending, atm withdrawals, etc.?
10/20/2022	Yes	Checking or savings account Other banking product or service	Managing an account Problem accessing account	GA 30120	Web
XX/XX/2022 tell me why with online banks in this case XXXX you can not speak with a person on the phone you have to wait in a chat line for 30 min trying to get in touch with a person how is this ok when you are dealing with a person money. Money they work hard for and you can not even speak to a person on a phone. How is it that the government is allowing places like XXXX to even be in business. Then I go through the chat system after waiting and XXXX ends her chat with me and does nothing at all to even help. What happens if money is taken from a persons account and they need help they can't get it because you are unable to even speak with a person on the phone and have to wait for 53 people ahead of you to even get help then they just leave the chat when they feel like it. I am going to tell you customer service is the worst and when it comes to a bank this should not be aloud to happen.
03/27/2023	Yes	Checking or savings account Checking account	Closing an account Company closed your account	FL 33598	Web
Ive never once made any suspicious activity with this bank and therefore they closed my account for no reason. My mom and dad would send me money from time to time always less than XXXX $ and Id put it on my Dave card for regular spending habits like gas or groceries. They closed my account without warning and refused to give a reason. I had funds in that account and I needed it for gas to get to work. They offered no opportunity for me to remove my funds prior to them randomly closing it either. After doing research I found that they were apart of a massive data breach while I was a member so my information got out there and they never even told me, and people whove never even heard of them have been charged for hundreds of dollars they didnt authorize. This place is obviously a scam and I wish I knew sooner. They need to be shut down immediately.
06/13/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	WI 53211	Web	Servicemember
I filed a dispute for charges on my account on XXXX totaling {$480.00}. I did not make this transaction, and it is my belief that my card information was compromised. I submitted the appropriate forms with the bank stating I did not make the transactions listed. I tried reaching out to the merchant to see if they could verify the transactions and attempt to report the transactions. The merchant was unable to verify the transactions. The bank denied my dispute stating they needed additional information for the dispute and stated the decision was final. I am unable to find additional proof that the charge was fraudulent. I lost a lot of money that day and the bank has not been helpful in helping me recover my lost funds. No follow up on their investigation was included and their lack of reasons why my dispute was rejected is frustrating.
12/11/2022	No	Checking or savings account Other banking product or service	Problem with a lender or other company charging your account Transaction was not authorized	GA 312XX	Web
My Dave account balance was {$280.00}. XXXX XXXX has breached my account and taken {$280.00} on XX/XX/2022. My password was changed, phone number and cash tag was changed on my account. I spoke with a XXXX Dave rep that wasn't helpful or concerned at all on reversing my payment of my funds of this unauthorized charge. The Dave rep told me " their system '' isn't set up to put my money back, but " the system '' on Dave is set up to allow this to happen and quickly make a recording for customers that the Dave accounts aren't breached, which isn't true because my account was. I attempted to change my XXXX XXXX, but by a unauthorized XXXX XXXX user, my XXXX XXXX was changed, Dave displayed I can't change it for 3 months. I did not authorize this transaction, it's the holiday XXXX and I need my payment reversed immediately.
08/08/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	NY 132XX	Web
I was issued a hardship loan through my work for medical expenses and it was deposited into my Dave banking account last night. Nearly XXXX dollars was then taken from my account by a fraudulent cashapp account that I have never seen before. Over 100 separate transactions were made in a matter of minutes all in different amounts XXXX, XXXX, XXXX, etc. I am so upset that this happened and now Im going through a lot more stress because of this, all the charges are pending and Dave personnel are telling me they cant cancel the pending charges until they are processed which in my opinion is insane. I did not authorize those charges and Im extremely angry with them and the situation. I am burried in dept and cant afford to have this money taken away because of some scammers. Please help immediately!! Thank you - XXXX XXXX
12/14/2023	Yes	Checking or savings account Checking account	Closing an account Company closed your account	KY 40214	Web
My name is XXXX XXXX I here writing a complaint against Dave bank, first of all I had an account with Dave bank before they made bad decision to closed my account and at that time I claimed a dispute transaction from my account which I didn't use or authorized but Dave bank team members plain on me as an account holder at that time and the transaction money being taken by XXXX and I never had an account or relationship with XXXX but unfortunately the bank that I had an account that time Dave bank plain on me that I have used or authorized the money and I didn't authorize it even I never had any relationships with XXXX that am filling this complaint against Dave bank because they never gave me back my money please am requesting a help from consumer finance to consider my case thanks
11/05/2022	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Other transaction problem	NV 89011	Web	Servicemember
Ive been this bank for about 1 year and have never had an issue transferring money from my Dave ( XXXX & XXXX Account ) to XXXX XXXX. On XXXX at approximately XXXX I got payed from my source of employment and I attempted to make a transfer of {$1000.00} virtually from my Dave Account to my XXXX XXXX, when all of sudden I receive a message that the transfer failed. Instead of sending the funds back to my checking account, the Dave account held onto my funds and have not return them claiming it would take 7 days to return. This has never happened before and I have bills to pay and the Dave Representatives would not give me a valid reason as to why they are holding my funds. I still have not received my funds and I dont know why, I need something to be done.
10/03/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	AL 36117	Web
I took out a small payday loan back in XXXX. XXXX dollars. When it was time to pay it back, i tried to but the system wouldnt accept my banking information to pay it back and til this very day, it still will not accept my banking information as a form of paying it back. However, on 2 seperate dates, they where able to remove funds from the same account i tried to pay them from, that they system wouldnt accept. How can they do that? Someone was able to override this at some point. This has to be illegal. The proof i have, i tried changing the debt card on file. That one didnt work either. The catch... that card isnt link to the banking information on file. 2 completely different banks. Yet, the were able to steal money from the one that didnt work.
04/19/2023	Yes	Checking or savings account Other banking product or service	Managing an account Problem making or receiving payments	MA 02324	Web
On XX/XX/XXXX at XXXXXXXX XXXX i made a deposit in my dave banking app from XXXX of {$3400.00} only for it to get rejected because funds were over {$1000.00}, but account did not show funds were received or rejected until XX/XX/XXXX. The {$3400.00} was place on a hold from the bank and when i contacted to them to release the funds they had no idea where it was, they had contact XXXX they lied to me and said on after 5 business days it would be returned which didnt happen, they took the situation to corporate just to tell me they had their executives handle it only and told me to wait on a update. On XX/XX/XXXX they terminated my account and now i have no way to contact the company or know where my {$3400.00} is or when it will be returned.
11/04/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	CA 95336	Web
This company has continued to view my bank information although I have informed them they have no right or authority. I have asked several times to disconnect my bank account and was told the only way they would is if I request another loan. I wrote support XX/XX/XXXX, as well as XX/XX/2022 and management has continued to neglect my emails failing to respond back. I have spoke with XXXX, XXXX and XXXX. XXXX is where my problem began. She told me she can not help me unless I wanted to borrow more money. XXXX has confirmed they do not work with my bank, and I informed the company I would like them to stop attempting the verification. The agents on chat has been instructed to give me a rebuttal script and continue to acknowledge my requests.
10/23/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33437	Web
I have already paid off my debt to Dave, so I no longer owe him any money. Although I called Dave and requested an update on my credit, they advised me to wait for about two weeks for the credit inquiry to be removed. I have diligently made all the necessary payments to Daves bank, even though I was only late for one payment. However, despite my timely payments, my XXXX and XXXX report still shows that I owe a debt, which should have been closed weeks ago according to Dave. Additionally, every time I contact Dave, they ask me to wait and now they are blaming XXXX for this issue. Unfortunately, this situation has negatively impacted my credit score, so I have decided not to borrow from Dave anymore if this continues to be the case
06/29/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	AZ 85053	Web	Older American
I received a text from Dave Banking giving me a verification code, but I never requested this code. Went to my Dave app and seen that someone requested an extra cash advance on XX/XX/XXXX, I never requested this advance. I emailed Dave numerous times to let them know there was fraud on my account, but always get the same response telling me how to collect the advance. Have tried calling them every day, but you can never talk to anyone. They will take the money out of my checking account when I get paid on the XXXX. I do not want to pay back XXXX that I never received. Tried to close my account, but it wont let me because I have an open advance. This is by far one of the worst companies I have ever dealt with for customer service!
10/04/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	WV 262XX	Web
My bank has scammed me out of over {$20.00}, I have visual evidence of this claim with dates to support my claim, also verified by the evidence. I have been overcharged XXXX times in a row by my bank, I have tried to resolve the issue with the Third Party app and was insured that the fraudulent activity was not to be blamed on them, my bank even tried to cover it's tracks by voiding the transactions after reimbursing me less than 40 % of the money I was scammed for back in my account ( even after evident images were emailed to them ), then taking more than 50 % of the reimbursement back after I tried getting my full refund. That is suspicious activity, I emailed them to solve the problem and they only made it worse.
07/04/2023	Yes	Checking or savings account Other banking product or service	Problem with a lender or other company charging your account Transaction was not authorized	WI 53217	Web
On XX/XX/XXXX, Dave banking took XXXX dollars out of my primary banking account without any authorization and held those funds. I was originally told in 2-3 business days those funds would be released. On XX/XX/XXXX, the money that was taken out just disappeared in my Dave account. I contacted Dave regarding the matter and they told me they'll issue a refund and to wait another 3-5 business days. I did as instructed and on the 5th business day those funds were never returned to my primary banking account. I contacted my bank account and was told by multiple representatives that the funds were never returned. Dave apparently lied to me about the refund and is refusing to give the XXXX dollars back to me.
09/22/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	WI 532XX	Web
Dave prepaid debit card is creating false transactions. I had XXXX XXXX transactions back to back. Where it overdraft my account. I called XXXX they stated they had no record of the transactions to dispute with my bank. I contacted them right away and they disputed the charge. It has been a month with no resolution or no credit. This is not the first time where my transactions didnt match up to what my balance was suppose to be and no record or the transaction or where or why the money was taken. This is not a very safe place to keep reoccurring deposits. Someone needs to investigate because there is scandalous things being done. They are rude to their customers when they are at fault.
12/31/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	GA 30038	Web
Hey I bank with XXXX banking its app they are under elove bank and trust. Im contacting you guys cause I havent received my check and its been 5 days since I was supposed to get my check, they came that it was my employer ( XXXX ) they havent sent it but I contacted my payroll department and they gave me a transfer number where it shows XXXX received my deposit but didnt put it in my account and they keep giving the run around and not explaining the issue and just XXXX XXXX have photos for proof you can even go on they social like XXXX and XXXX and XXXX XXXX and see every people complaining about the same issue its thousands of us and this is ridiculous I already report them to fdic
11/07/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Loan payment wasn't credited to your account	PA 19130	Web	Servicemember
The company cash advance system is Rigged! I applied for an advance XXXX weeks ago for {$400.00} and paid it a day early. It is still processing to settle. The website states that it could take up to 5 days. The advance paydate was XX/XX/. I paid it XX/XX/XXXX XXXX XXXX I have multiple tickets open and still haven't heard anything I was told that i would get reimbursed 3 months credit worth of membership fees. However, I am still getting charged. Nothing anyone says that works there is true.I even read the reviews and noticed that a simular situation happened with another member back in XX/XX/XXXX XXXX They are reporting to the credit bureau that the payment is late. This is False!
12/03/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	AZ 85013	Web
I made an account with Dave. In XXXX, I made a purchase through this account with XXXX The items purchased were never received, only being explained mysteriously as lost in shipping. XXXX now will not respond to my emails asking for a refund or store credit, and they have locked me out of my account on their website. Dave have since closed my account as well in reaction to a question about this transaction. My communications with Dave have ended up with little more than we can not assist with closed acounts. Now I have a merchant which will not refund several XXXX dollars, and a bank that refuses to help after shutting my account simply for inquiring on the transaction.
06/28/2022	Yes	Checking or savings account Checking account	Managing an account Banking errors	PA 175XX	Web
I am a current banking customer of Dave. On XX/XX/2022, I requested and received a cash advance for {$75.00}. The advance was due on XX/XX/2022 in the amount of {$79.00}. That amount was posted as withdrawn from my bank on XX/XX/2022, however as of XX/XX/2022, Dave continues to report that balance as " pending settement. '' I contacted customer service via chat on XX/XX/2022 and they were unable to provide any information regarding the delay in confirming receipt of payment. There is no reason why Dave continues to report that balance as outstanding. Banks are not that slow in forwarding funds nowadays. Attached is a screenshot of that withdrawal to Dave.
11/01/2023	Yes	Money transfer, virtual currency, or money service Foreign currency exchange	Problem with customer service	CA 95205	Web
I had a pretty pay Dave account before with XXXX XXXX an someone did the transfer as well I'm victim of identity theft sense XXXX with full name dob birth certificate I would like to know why XXXX benefits come out every year income taxes also getting ssi income an I'm not getting anything of it as well my social media an everything is being hacked as well my name Is XXXX XXXX XXXX XXXX XXXX this transaction went in XXXX with XXXX please pull full investigation as well as my email says income tax information has change I ain't done income taxes only once in my life in XXXX it had the app open foreign transactions that's how that transactions happen
04/17/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 32967	Web
I saw two separate fraudulent debit card transactions on my account. I filed a dispute and was told to wait 10 business days for a provisional credit. On the 10 business day my dispute was denied and no provisional credit was given after I provided clear evidence that the two fraudulent transactions couldnt have been me. I was on a trip to Ohio and Kentucky and while I was in those states ( authorized transactions posted to account to validate I was there ) two different fraudulent transactions occurred one in California and one in Colorado. The bank is refusing to help me and now 17 days later after this happen I still dont have my money back.
12/31/2022	Yes	Checking or savings account CD (Certificate of Deposit)	Managing an account Deposits or withdrawals	MD 20910	Web
I use XXXX banking, and I was suppose to get my deposit two days ago on the the XXXX. XXXX message my job to make sure the deposit went through and they ensured me that they did everything right on their part. My other coworkers gave received their check, I am the only one who hasn't. I contact XXXX banking customer service and nobody has any clue where my deposit is. All they keep saying is " when we receive the money it will be available in your account '' but the deposit from my job has already been sent. I look online and multiple people are having the same problem as me. It's clear as day XXXX banking is scamming it's customers.
05/24/2022	Yes	Checking or savings account Checking account	Closing an account Company closed your account	WV 251XX	Web
On XX/XX/2022 I contacted Dave 's mobile banking and told them that many email and phone number was changed and I requested for them to change it back and they said they that they would not talk to me or change back I didn't know the email or phone that the person that was stealing my money put in my account so Dave 's mobile banking closed my account after someone stole XXXX out of my account and they still have XXXX of my dollar and refusing to give my money. I contacted them in the. Last months daily I need help I homeless and XXXX because of the Dave 's mobile banking I had SS direct deposit in them and they won't send it to me
05/13/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	OH 45133	Web
The account was locked without warning. When I tried to reach a representative I was denied the opportunity to speak with a supervisor or legal department. Stated I can not access my funds and will not provide a reason why. When I did receive a response back it was that I could not create a new account which I had not tried to do and have had the account since XX/XX/2022 with multiple different types of deposits. They will not let me access my money or provide a reason as to why I can not access the funds. Stated would not have a resolution for up to 5 days but then responded with the creating a new account response.
01/14/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Money was taken from your account on the wrong day or for the wrong amount	CA 95815	Web
I sent over {$40.00} to my Dave account for groceries. Instead of staying there, Dave took the money ( exactly {$40.00} ) and automatically applied it to my Advance Settlement. This was both an unauthorized transaction for a seekingly random amount of money, but also drew the money directly from my Dave Banking account instead of the connected account. It also took this amount off schedule from previous payments. Upon calling their help line at XXXX and informing them of the oversight, I was told Dave can not " reverse transactions. '' As I'm familiar with charging back transactions, I know this can not be true.
08/11/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Card opened as result of identity theft or fraud	IL 60619	Web	Older American
On or about XX/XX/2022 a fraudulent charge of {$53.00} was entered on my XXXX XXXX account as well as on XX/XX/2022 a fraudulent charge of {$26.00} was entered. I have never heard of this company nor have I ever did commerce with this company. After researching said unknown corporation it indicates that XXXX XXXX Area is Remote. 24 days ago. Dave is a banking app on a mission to build products that level the financial playing field. To date, we've helped more than XXXX XXXX customers bank, budget, avoid overdraft fees, find work, and build creditand we're just getting started. This is Identity Theft
04/15/2022	Yes	Checking or savings account Checking account	Managing an account Banking errors	GA 303XX	Web
Dave bank frequently over and over confused banking transactions including omissions of refunds and giving misleading account balances I have been robbed by them and they refused to refund returned merchandise from business contacts and disguise their deceitful practices and did not permit fair opportunities An derogatory transaction of over {$2000.00} appeared as check deposit account AND WITHDRawl I do not recollect but as a expected check in shared residence with shared wifi I suspect dishonesty at Dave Bank as they proclaim stating encryption XXXX bit is standard basis in institution
04/28/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	MO 63303	Web
Someone gain access to my account and used my card in 3 different states I never been to completely wiped out my bank account before I noticed it leaving me with nothing. I can't get ahold of anyone on the phone because I don't have access to my debit card. Only option I have is talking to support through the chat which has horrible customer service I'm not a fast typer in the middle of me emplaning what's the issue the customer service rep 's keeps ending our chat because I'm not a fast enough typer which doesn't allow me to explain my situation.
10/26/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	OK 74008	Web
I was gone away from home for 36 days. Someone broke into my house while I was gone and made thereselves at home. My new debit card came in thr mail. They opened it, activated it, and used it. Charging over {$550.00}. I reported fraud that day. Sent in information the next day, which included police report, confession from the person that did it, and states attorney filing charges for burglary in the first degree on yhe people responsible. But Dave refuses to refund the missing monge and says the user wad authorized ... that's bs!!
11/27/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33463	Web	Servicemember
I contacted this company in regards to getting a print out of my bank records as I had been using the account since XXXX of 2020. I thought I deleted the account only to find that the account was still active. The representative claimed that although the account remained active since 2020 there were no statements. I advised that this was not possible and that had I not used the account they would have deactivated it. I do not know where my bank records have gone but they have just disappeared from the account for some odd reason.
04/26/2023	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Fraud or scam	FL 33322	Web
I apparently entered some information with this company. I saw they had no service of interest to me. I closed the web page with the company called Dave, Inc. They started billing me {$1.00} often on a XXXX XXXX checking account. Absolutely fraud and an abusive business practice. I am an attorney, so I think I know fraud when I see it. Of course, this is only my opinion, as all of this happened about 2-3 months ago and so my visual recollection-might be missing something, but I doubt it.
10/03/2023	Yes	Payday loan, title loan, personal loan, or advance loan Personal line of credit	Problem with cash advance	OH 45371	Web	Servicemember
Hi I was wondering can you help me with a loan app that I transfered money out of my chime account to my dave account. To my extra cash account I found that the money was not transfered to. I looked and the money was involved to a transfered to another account with other person 's access to it with my name attached. and the money never became available to me. For the way you use the transfer method. To use the dave account from my account I transfered it from, the chime, account I have.
05/08/2023	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Unauthorized transactions or other transaction problem	PA 15001	Web
I cashed out {$5100.00} from XXXX to my online Dave banking account on XX/XX/23 at XXXX XXXX. The money was not received as Dave advised the transaction rejected due to being over {$1000.00} limit. Dave advised the amount will be returned to the sending party. XXXX has not restored funds nor assisted with the locating the missing funds. I have file complaints, reached out to management and the end result is me being told there is nothing that can be done for the missing XXXX.
03/18/2023	Yes	Checking or savings account Checking account	Managing an account Problem making or receiving payments	TX 77081	Web	Servicemember
I went to get a room 4 a month walked in had XXXX XXXX min later I was told I had no money at the XXXX XXXX and next I checked ledger and i had exactly XXXX in my acct I went back in they said they never received the money but they gave me the printouts Dave Banking app has Hi dered every movement I have by keeping my money from me I am XXXX and I am XXXX now homeless on streets XXXX Texas without XXXX of mine till the XXXX of next month 2nd I lost it it's still pending
11/27/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	TN 38116	Web
I contacted Dave last Sunday because I received a call that my granny was in XXXX. I reached out to them to ask that they delay my payment so I could go to Illinois to see my XXXX. They stated that they were unable to grant my extension so I spoke with family and was advised to revoke the ACH ON my account and just mail the payments in to pay off. I contacted them and asked them to revoke the ACH/Debits from my account but they continue to attempt to debit my account.
10/09/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	CA 95060	Web
Dave advertised to pay {$40.00} to me and my friend if I used a referral link to create an account and take a loan. On XX/XX/XXXX I created an account using the link and took out a loan, Dave refused to honor the advertised promise. When I created the account I was told I would receive a months free trial, but I was billed on XX/XX/XXXX. In XXXX I requested my account be closed. On XX/XX/XXXX Dave charged membership fees to my bank account.
03/31/2023	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Confusing or missing disclosures	GA 30157	Web
I sent XXXX through cash app to my bank account Dave. It was suppose to be an instant deposit. It never made it.. I waited and waited no money. I called my bank they said it didnt clear they sent it back to cash app claims it made it to my bank in which it didnt I did this for a week Same response every time.. my bank and cash app sent me receipts of the transactions but my money is lost and they wont do anything about it
10/03/2023	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	MI 48042	Web
I make a dispute threw the online Bank name Dave banking was on XX/XX/2023 after 10 day I received email say the investigation was completed and the found return to my account but my account still say suspended I can't have access to my found I send over 30 email and request never here back from them I can't even get hold on someone over the phone I try everything I could to get my money but unfortunately is no answer.
05/15/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	PA 17057	Web
The company I work for was hacked last year and they sold all of the employee 's information ( bank account info, emails, phone # 's, etc. ). Somebody just opened a bank account on XXXX and with XXXXXXXX XXXX and withdrew {$9900.00} from my bank accounts. XXXXXXXX XXXX and my banks are working on it but I'm worried now as the hackers have my drivers license, social security #, and all of my other details.
09/24/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	WI 53143	Web
XXXX was never authorized to force a checkcard payment on the date the loan was due nor were they authorized to process a checkcard payment for the subscription fee. They were only authorized to withdraw the money from my checking account via XXXX. The debit card was only authorized as a method to receive funds borrowed. You can only contact them via chat which I tried several times with no response.
11/09/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't contact lender or servicer	LA 70001	Web	Servicemember
The app lets yu settle early but its a tip function that if you are not careful ince you accept yor advance you get accidentally hit the tip button you can adjust it but once you go in the app to do so it always has an error message so when i message support they give me the same XXXX troubleshooting methods which I already know once you tell them that they stop replying but leave the help ticket open
12/31/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	TX 76134	Web
I am usually paid two days early but decided to wait til the actual day to give them a chance. But it is now XXXX XXXX and XXXX banking has not deposited my money from my job. They have not provided an explanation and are actively avoiding saying what's going on. I got paid XXXX $ from XXXX. I called payroll and they already knew about XXXX banking because it's happening to everyone.
12/09/2022	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Other transaction problem	NY 120XX	Web
My account was used by someone else to receive a cash advance for {$120.00}. XXXX took the money out of my bank account even though I never received the funds. This can be proven by my bank. I attempted to resolve this issue with the company but they told me I had to contact my bank. My bank didnt do anything wrong, and neither did I, so my bank is not responsible - the company is.
09/29/2023	Yes	Checking or savings account Checking account	Closing an account Funds not received from closed account	GA 318XX	Web
My account was closed without my knowledge due to supposed security issues, though there was no unusual activity on my account. I contacted the company and they refused to tell me why the account was closed but said that I would receive a paper check within 14 days. Thats been 3 weeks ago almost and the only response I get when I ask about the check is the day it was requested.
07/18/2023	Yes	Checking or savings account Checking account	Managing an account Banking errors	MO 631XX	Web
Hello Dave Bank has Told me repeatedly that on XX/XX/2023 I would receive a credit to my account because my debit card was stolen and someone. Used funds from the account 5 other Dave Employees I talked to over the phone has stated the same thing then I called today then they said I am not getting a credit and to check back in up to 90 days I need my funds asap
04/18/2023	Yes	Checking or savings account Checking account	Closing an account Company closed your account	CA 961XX	Web
XXXX banking app held up my deposit of XXXX and would not resolve that matter I filed a complaint with XXXX and I. Retaliation they closed my account and I still don't understand what there doing with the XXXX I had my husband deposit into my account I have proof XXXX XXXX deposited the funds I to my XXXX banking app account. Please help
09/19/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Received a loan you didn't apply for	NC 288XX	Web
Multiple loans were taken out through my bank account. Money loan apps : XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX {$1500.00} was taken out in total of loans without my knowledge or approval through my banking checking account. This started in XXXX and is still ongoing. I have filed a police report to hopefully get money disputed.
04/12/2023	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Money was not available when promised	FL 322XX	Web
I had {$500.00} in my XXXX XXXX balance and I instantly deposited it from XXXX XXXX to Dave banking on XX/XX/XXXX and the money never reached me. Ive been trying every single day to try to locate these funds with both companies and XXXX is saying it was successful and my bank is saying they declined the funds from coming in.
12/08/2023	Yes	Payday loan, title loan, personal loan, or advance loan Personal line of credit	Improper use of your report Credit inquiries on your report that you don't recognize	MA 019XX	Web
I was checking my XXXX credit report, when I came across an unauthorized line of credit on my report, I remember going on the website, to check and see if I would qualify, though I never authorized this company to preform a hard inquiry on my credit report. Dave/XXXX XXXX Date of inquiry : XX/XX/
07/28/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	CO 80231	Web
XX/XX/XXXX the balance was paid off in full but their website shows I owe but {$0.00} and says if I dont settle {$0.00} its going to report me to credit bureau . Id like to close my account because the balance is XXXX but they wont let me because the glitch on the app that says I owe {$0.00}
04/28/2023	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Other transaction problem	FL 322XX	Web
On Wednesday the XXXX I accidentally deposited {$3800.00} to Dave banking and cash app said the deposit was successful again and Dave is saying they never received it. And with the {$490.00} it took 35 days to get it back and I dont want the same thing to happen with this.
10/11/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	MS 392XX	Web
There is some sort of DaveXXXX account showing on my credit. I do not know what this is. Further more I did not authorize Dave to place anything on my credit profile. I do have there app but I have never been informed that this company reports to the credit companies.
09/09/2023	Yes	Money transfer, virtual currency, or money service Check cashing service	Fraud or scam	VA 245XX	Web
My card was charged twice for XXXXXXXX XXXX and {$10.00}. These charges were not me and I have tried contacting them and disputing but its been almost two weeks ... Dave XXXX has failed to get back in touch with me ... Customer XXXX phone line never works ....
07/15/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NV 89031	Web
I have been informed of the XXXX security breach and I want to be involved in the settlement. I have endured numerous financial loss and other issues in regards to inaccuracy and fraudulent activity on various of my accounts all connected to XXXX.
12/28/2022	Yes	Payday loan, title loan, or personal loan Personal line of credit	Problem with additional add-on products or services	IL 60653	Web
I asked the company to stop all payments XX/XX/2022 and have taken out a XXXX dollar out of my bank account ending in XXXX XXXX on XX/XX/2022 i am unable to login to account know ask why called and said my account is closed
04/24/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Can't stop withdrawals from your account	CA 92507	Web
XX/XX/2023 Dave Inc Have never deposited any money into my bank account they continue to withdraw from my bank account and my bank doesn't have any deposit into my account from Dave Inc and I request a full refund.
02/03/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	WI 531XX	Web	Older American
Installed the dave app but uninstalled it as soon as I seen it wasn't free, now they are debiting my account every month and refuse to stop. I have never received a product or service fron them.
11/16/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	IA 502XX	Web
I tried to repay loan and it would not allow me to do so and I reached out several times with no response to get the situation rectified and never got a response.
09/30/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Problem with the payoff process at the end of the loan	CA XXXXX	Web	Older American
I'm trying to get my Next Advance Loan, by : Dave, for at least {$25.00} or {$50.00}, but Dave only can give me Seven Days to repay it back, to them.
10/06/2023	Yes	Prepaid card General-purpose prepaid card	Problem with a purchase or transfer Charged for a purchase or transfer you did not make with the card	CA XXXXX	Web
Lost my debit card , card was used to take XXXX cash from atm , I was told funds would be returned within 10 days , havent received anything.
12/31/2022	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	GA 30135	Web
I and many other customers have not received our direct deposits this week.
12/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 30601	Web	Servicemember
The company was breached with my personal info and I have been compromised.
01/26/2024	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	NY 10457	Web

01/21/2024	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	CA XXXXX	Web

01/21/2024	Yes	Payday loan, title loan, personal loan, or advance loan Other advances of future income	Issues with repayment	PA 19114	Web

01/17/2024	Yes	Checking or savings account Checking account	Closing an account Funds not received from closed account	CA XXXXX	Web

01/16/2024	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Trouble accessing funds in your mobile or digital wallet	AZ 85015	Phone

01/12/2024	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	VA 22015	Web

01/05/2024	Yes	Credit card General-purpose credit card or charge card	Getting a credit card Card opened without my consent or knowledge	CA 91784	Web

01/05/2024	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	CA 92555	Web

01/04/2024	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Wrong amount charged or received	TX 75043	Web

01/04/2024	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	NY 14216	Phone

12/24/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	OR XXXXX	Web

12/21/2023	Yes	Prepaid card General-purpose prepaid card	Problem with a purchase or transfer Card company isn't resolving a dispute about a purchase or transfer	WI 53402	Web

12/19/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MN 55347	Web

12/13/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Charged fees or interest you didn't expect	TX 75216	Phone	Older American

12/04/2023	Yes	Checking or savings account Checking account	Managing an account Problem making or receiving payments	CO 80110	Web

11/27/2023	Yes	Credit reporting or other personal consumer reports Other personal consumer report	Identity theft protection or other monitoring services Problem canceling credit monitoring or identify theft protection service	GA 30052	Web

11/22/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	LA 71368	Web

11/21/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	PA 15102	Web

11/11/2023	Yes	Credit card General-purpose credit card or charge card	Other features, terms, or problems Other problem	VA 23222	Web

10/31/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	TX 76527	Web

10/14/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	IL 60628	Web

09/23/2023	Yes	Checking or savings account Checking account	Problem caused by your funds being low Late or other fees	AZ 85281	Web

09/20/2023	Yes	Payday loan, title loan, personal loan, or advance loan Personal line of credit	Incorrect information on your report Information belongs to someone else	MI 48507	Phone

07/20/2023	Yes	Checking or savings account Other banking product or service	Problem with a lender or other company charging your account Transaction was not authorized	MA 017XX	Web

07/13/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	MO 65775	Web

06/23/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	AZ 85225	Web

05/25/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	FL 32086	Web

05/23/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	MA 02186	Web

05/01/2023	Yes	Checking or savings account Checking account	Closing an account Funds not received from closed account	FL 34221	Postal mail	Older American

05/01/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	AL 36765	Web

04/16/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	OH 45013	Web

01/26/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33972	Web

12/19/2022	Yes	Checking or savings account Checking account	Managing an account Banking errors	KS 672XX	Web	Servicemember

10/28/2022	Yes	Checking or savings account Other banking product or service	Closing an account Can't close your account	TX 75150	Web

10/05/2022	No	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	IN 47394	Phone	Servicemember

09/30/2022	No	Checking or savings account Checking account	Managing an account Deposits and withdrawals	VA 23805	Phone

05/04/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	MD 20904	Web

03/29/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	NY 14624	Referral

03/16/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 32117	Web

03/09/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	MD 20850	Web