Data-Central, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/23/2020 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 77521
Web
Central Billing has placed collections on the Credit Bureaus for magazines that I never ordered and have tried to cancel many times. They are representing an organization named XXXX XXXX XXXX XXXX XXXX XXXX. I was solicited by a magazine service by telephone in XXXX but did not agree to subscribe to magazine ( s ) through any service. This fraud has been ongoing for seven years. I received a number of copies of magazines never requested, without having ever subscribed I was billed by the magazine service without my knowledge or permission and attempted to stop the magazine charges several times to no avail. The charges did not stop. I have moved four times since then and this harassment persists. This is part of a nationwide telemarketing fraud scheme is being carried out by companies engaging in phony and fraudulent magazine subscription solicitation scams. These companies target elderly and other vulnerable individuals and trick them into unwittingly signing up for expensive magazine subscription packages. The scheme involves tens of thousands of victims and millions of dollars in losses. The FBI and U.S. Postal Inspection Service ( USPIS ) are seeking victims who may have been defrauded by magazine subscription services in this way, from XXXX to the present. The investigation has identified dozens of companies involved in fraudulent magazine sales located within the United States and internationally. https : //www.fbi.gov/resources/victim-services/seeking-victim-information/seeking-victims-in-magazine-subscription-scams-investigation. I am currently on XXXX with XXXX XXXX. I've seen the same information posted at the XXXX XXXX XXXX, including https : XXXX.
08/04/2020 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75189
Web
On XX/XX/20 we left XXXX XXXX XXXX XXXX managed by XXXX XXXX due to poor living conditions and lack of maintenance. There were three ( 3 ) types of mold found around two ( 2 ) bedroom window seals and the HVAC was leaking. Maintenance did not make repairs until two ( 2 ) months after the initial complaint. We had only lived at XXXX XXXXXXXX XXXX XXXXXXXX for three ( 3 ) months and on XX/XX/20 I receive an email in my junk box about a debt that is owed. The email was from XXXX XXXX or Central Billing. Regardless it is hard to make out. I called management to inquire about the debt and they stated it was to replace carpet. From XX/XX/20 to XX/XX/20 I tried to solve this issue with XXXX XXXX XXXX XXXX/XXXX XXXX/XXXX XXXX/Central Billing and they stated it was from pet urine. The whole carpet had to be replaced and {$510.00} is the balance left after deposits were taken into account. We have pictures, videos, and mold report of the apartment before and after we left and tried to reason with the above companies the debt is not valid and subsisting. On XX/XX/20 both my wife and I receive a call from XXXX XXXX about a debt, but the person on the phone wanted sensitive information to verify our identities. We did not provide it and they subsequently ended the call. Less than two ( 2 ) weeks after move out the above companies have placed a non-verifiable debt in collections that can not be proved. We never had a move out inspection and we felt we had to move because of the mold and HVAC. After two ( 2 ) months of no action, we left and I feel the companies are asking for money they are not owed.
05/24/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85258
Web
As of XX/XX/2021 the check # XXXX was received and confirmed by XXXX XXXX. Email attached. Now being harassed by a debt collection agency for a debt that has been paid in full. A debt collection agency is emailing a warning to collect a debt that has been paid in full. On XX/XX/2021 a bank statement shows the check ( # XXXX ) was cashed out of my account for {$1200.00} ( Apartment termination amount ). The debt collector is emailing reminders to pay the debt with 'fradulent ' emails that contain A phone number, no extention, and the phone number requires an extention to route the call ... " discuss payment arrangements at ( XXXX ) XXXX ''. The email is sent from a No-Reply account, no associated emails to contact, and links to a website that are broken/do n't exist ( 404 errors ). After contacting the Apartment Manager, an email was sent confirming payment and yet this third party 'Central Billing ' and XXXX XXXX XXXX ' , the collection company and continues to email me collection warnings that include all aspects and credit edits/liens/damage reports. Have located the business and also contacted their support email to remove my/account referenced as the debt doesn't exist. Has been paid in full to terminate the agreement and has been completed.
04/27/2016 No
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Right to dispute notice not received
  • OH
  • 430XX
Web
The company has never sent a communication or called informing me of the debt so I was not given the right to request information related to the debt I was said to owe. When I found this information on my credit report I contacted them and was told they no longer had the account ( although they are reporting it ) but a sister company has it, I then called the next company to be told they did not have it either, and the last company that claims to owe the debt will not provide me a fax number nor address to send a formal request for verification. This account was not opened by me and needs to be removed yet they continue to verify it belongs to me. I have asked all XXXX companies for a statement by mail or something showing that I have the right to dispute the debt. They have all refused. I have mailed dispute/validation requests to XXXX of the companies that I have been able to obtain the mailing address for. If the XXXX and XXXX company claim to longer own the account and have made no effort to collect on the debt, the information must be reomoved from my credit report or give me the formal notice of collection attempts.
10/27/2020 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 615XX
Web Servicemember
XX/XX/XXXX. I had thought I won a free gift card to XXXX for {$100.00} threw a XXXX XXXX. Over the phone they said I had to pay for shipping of my gift card to get mailed to my house. I gave them that information thinking I was getting a gift card. I never got the gift card. Later on I got a call saying I owed the magazine company money. I argued with them for a while over the phone stating I didn't owe them money. Then I was threatened that if I did not pay this bill my credit would get hit. We then came to a agreement that I I would pay {$110.00} to pay of my sub. {$110.00} was payed for 4 months to pay the sub off for the magazines. I thought I was done then. XX/XX/XXXX I received another call saying that I still owed money and was still under a contract with them. The company now switching from XXXX XXXX to XXXX XXXX. They Said I had a balance. They were charging me {$19.00} a month from XX/XX/XXXX all the way to XX/XX/XXXX totaling {$890.00}. Now my credit is getting hit with a negative mark and has dropped my credit dramatically because they are saying I owe them {$100000.00}.
01/05/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 454XX
Web
I checked my credit on XXXX I noticed that there is a collection for XXXX so I contested the collection it came back quick saying it was verified so I get the number to central billing I call them and they said on XX/XX/XXXX you got something with a magazine subscription company I said yes but I canceled after the first payment they refunded me my payment then that was it so they said I made 6 payments to this company I told them no I did not if you got 6 payments it did not come from me I check my bank records there is no payment to this company on that date or any date I went all the way back to XXXX there is no payment to the subscription company at all. I asked them do you have at least the last 4 digits of the card that was used they said no they dont. I wanted to go further in to proving that it was not me or this subscription company is trying to make fraudulent claims on my credit report.
02/18/2021 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92886
Web
I received an alert my credit went down in XX/XX/2020. When I received my credit report from XXXX, I noticed that I had a collection on the report from Central Billing LLC. I never received notice about this debt prior to it being reported. I also noticed the company name is XXXX, which isnt a company as XXXX is a customized news feed on the internet. Ive disputed this a couple of times. Each time, I tell XXXX I have not received notice, but Im not sure they are expressing that to Central Billing. When I try to contact Central Billing, my attempts fail. Ive attempted multiple phone calls ( to either no answer or get hung up on ) and contact via email through their website ( to which I receive no response ). Their refusal to work with me and verify the debt is frustrating and immoral. The more they refuse to work with me, the longer this collection stays on my report and affects me long term.
05/09/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 937XX
Web
My daughter had a XXXX boy that had a huge crush on her and she told him that she only liked him as a friend only. He got upset and told his mom that she was saying she wanted to XXXX. She was XXXX years old at the time. So his mom called the sheriffs department in our countyand told them my daughter was going to XXXX which was not true. So the sherrif came to my hose with an ambulance and took my daughter away for a XXXX and XXXX which was a lie from that boy. The ambulance company hired Data Central to collect over {$1500.00} from me for an ambulance ride that this boys mother se into motion over a rejection lie. They need to take off this bogus debt as it is not mine but the boys mother. I had to pay apprx. {$200.00} for an evaluation which came back good on my daughter. This woman caused a lot of XXXX believing her son whom is a liar. This is not my bill, but hers to pay for her sons lies.
10/10/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 783XX
Web
XXXX XXXX XXXX starts sending me magazines I dont want / didnt select. I got a call in XX/XX/XXXX to renew my magazine selections I told them to cancel all magazines I was not interested in any of them. They claim that I have to pay them {$990.00} dollars for future magazines that I dont want so which magazines would I prefer. I said none. Cancel. Now all of the sudden today after I get my credit score to Excellent I get a credit collection mark on my credit report from Central Bil Stating I owe {$990.00} since XX/XX/XXXX. I dont have a phone number to call or a bill to be able to contact them. They call and harass me and I kept telling them to cancel and quit sending me magazines. I dont want them and never ordered them! It is a nightmare dealing with them. It is a scam and I want them to stop sending magazines which have no return address and remove the claim and debt. Please help me.
10/30/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • SC
  • 29651
Web
XXXX sold a debt to XXXX XXXX XXXX, the letter I Have attached from XXXX did not validate the debt, also the letter states the letter states the amount was XXXX and it was from 2010. why wait till now to turn it over to the credit bureaus? I have spent hours tracking this debt and it has been sold to XXXX other debt collections companies the last one Data Central Collections turned it into the XXXX major credit bureaus. attached is a page with the collection on my credit report. My understanding the law states they can not add to the debt and they are trying to collect {$1300.00}. Neither of the XXXX collections agents that bought the debt notified me of the debt before reporting it to the credit bureaus if they had i would have ask them to validate the debt.
04/03/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 92870
Web
I XXXX XXXX XXXX am requesting that Central Billing Validate the debt that they are allegedly claiming I owe. Be advised this is not a refusal to pay but a notice sent pursuant the Fair Debt Collection Practices Act 15 USC 1692g stating your claim is disputed and validation is required. THIS IS NOT A REQUEST FOR VERIFICATION OR PROOF OF MY MAILING ADDRESS. This is a request for VALIDATION made pursuant to the above named title and section. I respectfully request your offices provide me with competent evidence that i have any legal obligation to pay you.
11/07/2020 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 441XX
Web
The company Central Billing put {$960.00} on my credit report. I was unaware of what this could be so I called. A manager informed me that I purchased a magazine prescription in 2016. I assured him that I did not. He verified my name and CURRENT address which was correct. He also informed of the address and phone number used when signing up with this membership and that information was not nor has ever been linked to me. I explained the information that was used to sign up for this membership clearly is not my information.
04/01/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Called after sent written cease of comm
  • CA
  • 93710
Web
I wrote a letter dated XXXX/XXXX/15 requestiong confirmation that if I were to pay/settle a debt that they would delete it permanently from my credit file. I specifically stated " do not contact me by phone '', yet on XXXX/XXXX/15 my father received a phone call at the phone number listed above, which I assume is the only number they have. I no longer live there. The collector not only violated 3rd party disclosure laws by telling my father what she was calling about, but violated my request for no contact by phone.
06/30/2015 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • UT
  • 84041
Web
Data Central Collection Agency has refused to properly notate a debt which has been discharged in bankruptcy, even after being provided with proof of the bankruptcy discharge more than a year ago by XXXX. I 'm not sure where to report this, but they held several different medical debts in my name, and XXXX continues to haunt me. It should n't be like pulling teeth to get ALL of these accounts properly notated, and removed.
12/26/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95340
Web
Medical debt has exceeded the statue of limitations time period in California which is seven years. I have disputed the cases which is 4 on my credit report from XXXX and XXXX. XXXX has deleted and removed accounts but XXXX has not and will not remove the files. After several attempts to dispute them. Data central continues to report on mine and my husbands credit report.
05/19/2021 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85202
Web
never received any notification at all for the alleged account that was placed on my credit report. I sent written request for information on such debt and was ignored. no information to substantiate any alleged account has been provided. not sure if t even exists.
07/16/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • MD
  • 21227
Web
checking account card was stolen. I issued to close account shortly after unauthorized activity on account. Company was sold to new party .... years later I have an unpaid balance Iam unfamiliar with, that 's now in collections.
05/11/2016 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95823
Web Servicemember
This account was disputed and removed in XXXX 2015 and reappeared on my credit report as of XXXX 2015. This account is well over XXXX years old and a new company is trying to collect on it and increased the amount owed by 50 %.
10/21/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95351
Web
XXXX hospital sold a dept on my daughter that was seen with them back in 2010 my daughter had XXXX back then and continues to have XXXX coverage. I would like them to remove this from my credit.
03/09/2022 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • AL
  • 352XX
Web
I never got info on what company i owed through collections and the account was opened with central banking services XX/XX/2021 2021
02/05/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 981XX
Web
08/12/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19144
Web Older American
03/25/2021 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77373
Web
03/21/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92870
Web
05/03/2020 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • FL
  • 32303
Web
09/01/2019 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 93291
Web
05/07/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 93722
Web Servicemember
10/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 93612
Postal mail
07/01/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • SC
  • 29229
Web
02/19/2015 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 93705
Web
01/29/2015 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 93635
Web
01/23/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • GA
  • 30319
Web
11/10/2014 Yes
  • Debt collection
  • Credit card
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • MD
  • 21037
Web
10/26/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • XXXXX
Web
10/22/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NC
  • 27207
Web
09/25/2014 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MI
  • 49418
Referral
07/18/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 93657
Web
06/04/2014 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 77083
Web
03/24/2014 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 93704
Web
01/08/2014 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92253
Web Servicemember