Dana & Pariser Co.,L.P.A. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/14/2021 Yes
  • Debt collection
  • Auto debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • OH
  • 435XX
Web Servicemember
Today. XX/XX/2021. XXXX XXXX EST. I am a XXXX veteran. I am attempting to settle a debt through this office who is deliberately making my debt settlement impossible. In XXXX, we were provided a settlement amount and told we would have to send the money via certified check to this company. We did so, but found out recently, the money never drafted from our account as the check was never deposited on their end. I am unsure, with COVID-19 mail issues, if that is the culprit or if perhaps it was lost in their office. Regardless, I have since canceled the check and I, XXXX XXXX, reached out to establish another settlement amount and inquire if there is an opportunity for us to perform an ACH withdrawal instead of doing the certified check ( to prevent further delivery issues ). This companys account representative 's behavior was the most atrocious customer service experience we have ever been through. The demeaning, disrespectful attitude and offensive comments she made, were beyond unacceptable for a professional workplace. If this is how their company operates, it is absolutely unacceptable She consistently interrupted me as I was attempting to explain the situation ( with the uncashed check ) and why we are looking to get this taken care of immediately. I stated, " I need this to be resolved, so I can be approved for my new mortgage, as I do not want to be homeless with my children. '' Her response was, " Well, I am having a hard time understanding if you sent in a check with the original settlement amount, how you do not still have that money. '' I stated, " As my wife just said, that is none of your business, but, '' She cut me off and said, " You're right. Call me back when you have the money, otherwise enjoy being homeless. '' I absolutely expect her unprofessional behavior to be addressed. I also expect her then follow-up retaliatory behavior to be addressed as well. I called back to attempt to talk to a manager, who she stated there would be no point in transferring to because we would be met with a voicemail. She then said, she already spoke to her manager because of " our situation, '' and that your will no longer accept the payment through ACH or debit withdrawal. This is clearly retaliatory and the most immature and unprofessional response to customer concerns I have ever experienced. The company is also refusing to provide me with any documentation of the debt I owe, and/or, any settlement amount/payoff documentation up front prior to paying my debt. Never in my professional working career, have I ever experienced behavior like this from a customer service representative regardless of whether it is a debt collection company or not. They are purposefully making my ability to resolve this debt beyond difficult. I expect this matter to be resolved immediately.
01/26/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Collected or attempted to collect exempt funds
  • OH
  • 43232
Web Servicemember
Dana & Prasier Co, LPA is the Collection Agency that XXXX XXXX XXXX XXXX, XXXX is using to collect on XXXX XXXX XXXX XXXX XXXXr bills that are not owed and have even threatened to evict or have evicted tenants tat do not pay. Even if you do pay the water bill XXXX uses the collection agency Attorneys to evict tenants anyway like they did me. I had to agree to an Agreed Entry and be out of my old address by XX/XX/22 at XXXXXXXX XXXX or that Agreed Entry would automatically turn into an eviction that would ruin my rental history and credit. I was told by at least two Attorneys ( XXXX XXXX, Ohio Legal Aide and XXXX XXXX, XXXX XXXX, XXXX, Ohio ) that collections on old water bills that aren't proven as actually OWED by the tenant themselves is ILLEGAL which means that Dana & Praisers Attorney, XXXX XXXX, had o to of kown that too and yet their company continued to collect on the debt.I tried for over a year to settle the matter wih their client, my old landlord, XXXX XXXX XXXX XXXX, XXXX ( XXXX XXXX ) and she only communicated by email one time then after that never would go over the bill again.
10/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • OH
  • 43110
Web
this bank company is reporting negative, false, misleading wrong information on my credit report, they are reporting fraudulent information on my credit report..on XXXX they are reporting my account as a mortgage loan that has been charged off, and on XXXX its showing a charged off credit card, and this is far from the truth, this is a deposit account only, this was not a loan nor a credit card, this was a deposit account only, a place were i deposit money only. it appears like this on experian XXXX XXXX XXXX - XXXX and like this as on XXXX. XXXX XXXX XXXX XXXX
01/26/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OH
  • 43123
Web Servicemember
I was approached after a year with a debt that I feel I dont owe. I explained this to the company and requested a debt validation ... they responded 3 days later with call us ... I then expressed my concerns and explained I paid all my debt to the company they are trying to collect for and again ask for a debt validation letter via email with no response.
01/12/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OH
  • 43230
Web
This debt was paid in full back in 2020 and still reporting incorrectly on my credit report. I have received 2 paid in full letters yet still reporting incorrectly and by doing this is a great hinderance because it keep showing up. This case is closed and released. Please remove from all three credit reports XXXX XXXX and XXXX
01/24/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43207
Phone
01/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OH
  • 43220
Web
06/30/2016 No
  • Debt collection
  • Mortgage
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 43123
Web
06/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 43229
Phone Servicemember
07/15/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • OH
  • 43123
Web