Cypress Collections CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/30/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95076
Web Servicemember
Cypress Collections Professional Collection Agency XX/XX/XXXX XXXX XXXX XXXX XXXX, CA XXXX Re : Reference # XXXX Client # XXXX Thank you for your inquiry. I do in fact dispute the claim of {$120.00} plus the additional interest that was erroneously billed to me and certainly, your threats to damage my credit worthiness. I am a Veteran under the care of the Veterans Administration at XXXX XXXX. I have communicated with Doctors on Duty and have told them that their claim needs to be filed with the Veterans Administration. I also told Doctors on Duty that I would talk to the VA regarding the erroneous billing for my approved office visit. I talked to my primary care doctor at the VA and was told that there is a record of an authorized request for medical service on XX/XX/XXXX. Initially I told this to Doctors on Duty bookeeper. I clearly told the Doctors on Duty staff that the VA sent me and that I needed to be evaluated for XXXX because of XXXX XXXX and that I was a veteran. The reason for this going to collection is clearly not my doing. It is in fact Doctors on Duty responsibility to bill the VA as per their contract ( a requirement that they did not do ) Embroiling me in their mishap with a threat of affecting my credit worthiness is disturbing at best. I have contacted the Community Provider division of VA and have filed an Adverse Credit Report - XXXX. Cypress Collection as well as Doctors on Duty have been notified to cease and desist their illegal claim. If in fact my credit worthiness is affected, I will sue for defamation of character and elder abuse of an ailing veteran. I am willing to pursue a course of action against both Doctors on Duty and Cypress if this persists any longer. I defended my country with dignity and courage and expect respect and thanks for my service, rather than being threatened and abused by Doctors on Duty and Cypress Collections. Thank You XXXX cc : FTC www.ftc.gov cc : Senator XXXX XXXX
01/12/2016 No
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • 93906
Web
In XXXX I had a medical bill from XXXX XXXX XXXX. I did not have the money to pay the debt at the time. I sent a cease of communications after talking to Cypress Collections. I spoke to XXXX then, who was very rude and would not work with me. On XXXX/XXXX/XXXX, I reached out to Cypress Collections and asked to speak to a Supervisor. I then waited briefly and spoke to XXXX who claimed she was a Supervisor. XXXX then stated she was a supervisor/ manager/co-owner who did not want to work with me and then kept interrupting me as I spoke and kept telling me ; '' no and it 's not going to happen. '' XXXX then disconnected the phone call without an cause or informing myself. I did pay {$50.00} to XXXX XXXX XXXX on XXXX/XXXX/XXXX and stated the following ; " to make a payment on the account as I know it 's past due. ''
02/16/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93926
Web
01/31/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93906
Web
05/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 93906
Web
10/17/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 93955
Referral
06/02/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95691
Web
09/12/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • CA
  • 95045
Web