| 12/05/2018 |
Yes |
- Vehicle loan or lease
- Loan
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- Getting a loan or lease
- Problem with additional add-on products or services purchased with the loan
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Web |
Servicemember |
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Went to XXXX XXXX XXXX XXXX in XXXX, NC to purchase a Motorcycle, Sales Manager XXXX XXXX approached me, I told him I was interested in purchasing a Motorcycle, after I picked one out I wanted he suggested I go see his good buddy XXXX XXXX XXXX at Creekside Finance he guaranteed me that XXXX would get me approved for a loan.
So I proceeded to Creekside Finance in XXXX, NC and spoke with XXXX XXXX, he said as long as I put down {$1000.00} he would approve me, so I gave he the {$1000.00} down, so XXXX XXXX XXXX started the financial paperwork, he said I'll have you out of here and riding in less than an hour. After reviewing the paperwork, I disagreed with XXXX on the credit, life, and other insurance he had on the paperwork, XXXX told me that it's a requirement from Creekside Finance, he said if I disagree with the forced place insurance, Creekside will not finance the motorcycle.
I wanted the motorcycle, but didn't want the forced placed insurance premiums that was added, since I would have full coverage. Again this was forced placed insurances. I refinance this loan, at which time XXXX again forced placed the insurance, I also disagreed with the late payment fees, NC Law states finance companies can not charge late fees unless you're at least 15-days late.
Also XXXX XXXX XXXX was just arrested on XX/XX/2018 for embezzlement of {$200000.00} from Creekside, XXXX XXXX was also charged, Creekside Finance never let me or any other customers know about this, XXXX XXXX was the loan officer in charge over all motorcycle loans, along with other loans.
The truth in lending act was violated on this loan as well, the monthly amount due each month is more than it should be, and the interest rate 28.56.
Please see all documents provided.
Also Creekside Finance has two liens against the title, which is illegal, you will see this in the information provided, the {$1000.00} down payment wasn't added to the financial document, another violation under the truth in lending act.
When I refinanced the loan, the amount previously paid wasn't considered or listed on the new financial documents.
The forced placed insurance needs to be refunded.
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| 11/08/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Charged fees or interest you didn't expect
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Web |
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I have been a customer of Creekside for many many years. I went Friday XX/XX/2019 and got a loan through XXXX and in the loan process she ask me if I had my auto insurance policy number and I said no so she said she would look it up and upon looking it up she ask did I have full coverage auto insurance and I said yes and she said she would take the insurance they have off the loan and would save me money since I have full coverage and don't need it that it was mainly used for people who only had liability. It never fully dawned on me what she was saying until today I called the Creekside I have my loan through today XX/XX/2019 and was asking XXXX about all this which he stated XXXX XXXX the formal supervisor or manager that use to work there prior to some identity theft fraud issues with another employee that's when XXXX retired but XXXX had said XXXX made them add this Creekside insurance regardless if a customer had their own full coverage insurance or not and to not even say anything to the customers to just add it, so with that being said how much hundreds and hundreds of dollars did they get from me being a long time customer and many other customers that is unaware of this.
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| 07/20/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Improper use of your report
- Reporting company used your report improperly
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Web |
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I got a auto loan from Creekside Finance in XXXX NC in XX/XX/2021. The car had problems since day 2. To get the car fixed I had to redo my auto loan in They broke down in XXXX and I told them the location of the car because they werent interested in helping me get it fixed. In XXXX they ran my credit twice without my permission then asks me if I got another car. I did not give permission to run my credit I involuntary gave my car up and still running hard inquires. That is not legal.
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| 10/01/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
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Web |
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I got a car through their financing company. The car was always in the shop. When it was in the shop it was in there for over a reasonable time. No communication with them about the car being in the shop. The warranty they had wasnt not what they say it was. I havent drove my car for a good six months due to it being in the shop too many times. They didnt recommend getting another car nor redo my application.
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| 11/06/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account status incorrect
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Web |
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The car was sold and it havent updated on my credit. I dispute it off but nothing was done beside it said my info was verified. The account is closed and they are reporting that I still have this car.
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| 10/10/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account information incorrect
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Web |
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| 03/21/2023 |
Yes |
- Debt collection
- I do not know
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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| 01/26/2023 |
Yes |
- Vehicle loan or lease
- Loan
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- Struggling to pay your loan
- Loan balance remaining after the vehicle is repossessed and sold
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Web |
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| 07/29/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account status incorrect
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Web |
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