Creditors' Protection Service, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/20/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60634
Web
This account showed up on my XXXX credit report. Unfortunately this has been unnoticed since XXXX this debt was never verified and is been hidden for along time in XXXX that I did not check, until now. My XXXX score had been damaged significantly, as result of this Collection that I knew nothing about and after a bankruptcy discharge in XXXX, XXXX. 1. This account with date of service XX/XX/XXXX, has not been verified, and no documents that ascertain the validity of the account had been received. 2.- I used XXXX for my health needs and I do not work with providers who are not willing to work with XXXX, by default paying out of pocked is not an option for me. 3.- During the intake interview I was told that they were willing to work with " XXXX '' for this service, and I agreed to, only if this was to be covered by the them. 4.- The medical provider agreed to work with the insurance as a condition to perform the service during the front desk initial consultation. 5.- Why they accept patients with insurance that they do not work with? 6.- Gov. XXXX announced that he will be suspending laws that permit the service of administrative process as part of consumer debt collection proceedings. These measures are intended to assist those impacted by this emergency and in need of temporary financial assistance, said XXXX XXXX, Secretary of the Department of Financial and Professional Regulation I will be more than happy with the Consumer Financial Protection Bureau to come to my aid and on my behalf during this dispute. Thank you for your time and your patience.
07/11/2017 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IL
  • 60631
Web
On XX/XX/XXXX I reached out to Creditors Protections Svc after I had noticed a collections mark on my credit report. I spoke with a collections specialist by the name of " XXXX XXXX '' I had explained to her I wanted to make a repayment agreement and established a payment amount. When it came time to take my payment jnformation she asked who I banked with, I asked her was I not able to use my debit card? She then stated I was not able to because the payment amount was n't over {$100.00} which was the amount I would need to pay to use a card transaction. I then stated to her you guys sure do make it difficult to make a payment. XXXX then stated to me " that 's what happens when your account is placed into collections it 's not sweet '' I tried to speak the rep then spoke over me would n't allow me to speak, I asked her if the calls were recorded she kept telling me they MAYBE recorded. The rep was extremely unprofessional I asked to speak to a manager she told me there was n't any available. I asked her for a team lead, supervisor, manager, assistant general manager, or the general manager she advised me that no one was in the office that there was absolutely no management or anyone else that I could speak with. She claimed her managers name was " XXXX XXXX '' and that she would have her call me back. The representative then hung up on men
06/28/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 63031
Web
Today I spoke with 2 individuals ( one named XXXX ) at CPS- Credit Protection Services , but I called back after hanging up on the first young lady as she was rude. I was informed that they could not send me another statement for services that they billed me for in XXXX. I'm not certain how a company is calling to collect on a debt that they are not willing to redisclose information on to the owing party but this practice is extremely alarming and frustrating. I was told I would have to write them to request a statement, something that is also alarming. I will not be paying anything nor requesting a bill for services they claim I had.
10/27/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 61107
Web Servicemember
reached out to creditors protection provided proof insurance was not mine creditor refused to remove from credit bureau Explained that the bill was not mine, and the debt did not belong to me
09/12/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • XXXXX
Web Older American
collection agency refusal to provide validation of debt as requested. provider contracted to accept insurance as full payment. Not willing to wait for payment from state insurance provider.
11/28/2017 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60446
Web
I 've been off work due to illness for the past 8 months no income at this present time.
06/02/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60613
Web
in accordance with the fair credit reporting act XXXX XXXXXXXX, has violated my rights
09/12/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 61108
Web
I have bills on my credit report I have nothing to do with.
06/11/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 95620
Web
03/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 60634
Web
04/28/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29906
Phone
12/02/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KY
  • 42103
Web
04/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 61073
Referral
05/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • WI
  • 53925
Web
02/10/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98178
Web
06/24/2018 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 95829
Web
04/20/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 61109
Postal mail
06/19/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 61103
Web