Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/11/2017 Yes
  • Debt collection
  • Auto
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 46619
Web
We purchased a XXXX XXXX XXXX in XX/XX/XXXX f or {$11000.00}. Due to impending divorce, vehicle was voluntarily given up to creditor. Last payment made to creditor was on XX/XX/XXXX . Balance on vehicle at this time was {$7500.00}. Creditor sold vehicle for {$3700.00}, leaving a balance of {$3800.00}. My Ex husband, who was the primary signature on this note, filed for bankruptcy. The original Creditor sold th e debt to Creditmax , Inc in XXXX XXXX , IN. However, I never received a Writte n Validation Notice from this company at the beginning of their debt collection process. I n XX/XX/XXXX I was summoned to Small Claims Court and a Judgement was issued for {$4900.00} ( see attached ) I was summoned aga in in XX/XX/XXXX for a supplemental hearing. I was a XXXX XXXX XXXX at this time with no real income. Fast forward XX/XX/XXXX , I am working as a XXXX XXXX XXXX XXXX and receive notice of a garnishment from Attorney XXXX XXXX , who is in house counsel f or Creditmax . The debt is now an inflated {$6100.00}, to be garnished at 25 % of my earnings. I did attempt to make payment arrangements with Creditmax , Inc. for {$50.00} out of each paycheck, but I was denie d, stating that the debt was too old. I also attempted to file bankruptcy, however, I did not have enough debt to be eligible to file. Plus, it would have cost {$1500.00} or more to file. As a single mom, I struggle just to make ends meet, so this has truly caused me financial distress. As of today 's date, my employer has garnished the {$6500.00}, with the last payment being sent to Creditmax, Inc on XX/XX/XXXX . T his is alread y XXXX XXXX more tha n the mount in the garnishment order. End of story, right? No!! My payroll department contacted m e on XX/XX/XXXX to in form me that Creditmax, Inc has re quested an additional {$390.00} in accrued interest. This type of collection process has to stop! How this is even accepted practice, boggles my mind. Maybe if we change some of the regulations, it would be more feasible for consumers to pay their debts.
04/27/2019 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 46953
Web
On XX/XX/19 received 1 page notice for a court hearing for garnishment. That is held on Monday XX/XX/19 per notice the date for XX/XX/XXXX. Garnishment in regards to a vehicle that was repossessed 2 years ago. & on my credit report shows the repossession & the account was closed. Havent received no documents or calls in regards to the matter until today
09/02/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Fraudulent loan
  • IN
  • 460XX
Web Servicemember
CreditMax unlawfully/fraudulently accessed my personal credit information from a car dealership. Using this information to perpetrate the fraud of a loan which was NEVER paid. CreditMax then fraudulently collected on unpaid fraudulent loan by garnishing XXXX dollars from complainant.
10/05/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MI
  • 48035
Web
Never updates payment history. Showing balance when the account has been paid in full. Reports to credit a balance.
05/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • OH
  • 45237
Web
04/01/2021 Yes
  • Debt collection
  • Auto debt
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 46168
Web
05/11/2019 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 46018
Web Servicemember